Holiday Inn Express and Suites Bedford

10/10

Exceptional

08 Jun 2026

Jacqueline

William was so helpful and patient with us printing out our tickets
Everyone else was great also but he went above and beyond
Yhanx

Family

10/10

Exceptional

07 Jun 2026

Teresita

nothing everything seems okay.

Family

8/10

Excellent

06 Jun 2026

D Richard

Very nice location minutes from downtown Halifax. The only concern was the breakfast being so hot and not ventilated…the gentleman working there did a great job and was extremely busy. Our room was comfy and met our needs.

Partner

6/10

Pleasant

06 Jun 2026

asghar

Room was clean. Poor break fast. No good air condition in lobby and breakfast area because there was construction or renovation in lower floor.

Friends_and_family Friends

10/10

Exceptional

06 Jun 2026

DUANE

Breakfast has good selections. Great staff, clean place to stay and accessible to evrything.

10/10

Exceptional

03 Jun 2026

Bernadette

Wonderful stay,. Love the location..
Very helpful staff, smooth check in . Clean convenient rooms...But I hv to talk about the breakfast. Everyone loved the breakfast. Great kitchen staff...No addition charge for the breakfast all included.. Lots of fun in the pool..lots of towels..
I love Hoilday Inn Express...never disappointed

Friends_and_family Friends

6/10

Pleasant

29 May 2026

Richard

Tap water was hot and night and no way to get cold water. Not very good when you want to have a glass of water. TV super complicated to open, never saw that before.

Self

6/10

Pleasant

25 May 2026

Brad

Our room the thermostat broken drawer beside bed broken and no cold water from taps

Partner

10/10

Exceptional

22 May 2026

Mohammad

I would love to go back again! Staff was awesome and let us in before check in time. Free breakfast and parking was available while other hotel charged me $20 per day!

Family_with_children

10/10

Exceptional

20 May 2026

Michaellong

We met Hotel Staff named William during check-in. He was greeting us with smile and very polite. He explained everything we need to know. We very satisfied with his services! The hotel conditions was excellent similar as other hotels we booked at Phoenix and in Seattle. This hotel brand is our first choice to stay when travel.

Partner

6/10

Pleasant

19 May 2026

Jennifer

Pull out sofa was dirty, with popcorn on the mattress and underneath with we pulled it out as well as some food wrappers under the sofa. No TV channels that were for kids were available on the TV nor was there an option to use my own Netflix account. The pool area was freezing with a very strong fan blowing the whole time, not very welcoming for families as kids were frozen when they got out of the water and I froze sitting there watching them swim.

Family_with_children

6/10

Pleasant

18 May 2026

Abby

Rooms were clean, the staff were friendly and waterside didn’t disappoint! The breakfast was yummy.
The bed was uncomfortable, kept rolling to the middle which was problematic when sharing the bed with another person. The bathroom was clean however did not age well (damp, toilet and shower felt icky).

Friends_and_family Family

4/10

Poor

15 May 2026

Armin

Close to highway. Noisy, couldn’t sleep. Smelly heating system.

Family

10/10

Exceptional

15 May 2026

Marcos

the reception staff was friendly, and the breakfast has a good variety and plenty area to eat. The room was clean and comfortable bed. The area has gas station, choices to eat and feel safe

Partner

10/10

Exceptional

15 May 2026

Sara

The breakfast was good, and the rooms were clean.

Family

8/10

Excellent

14 May 2026

Dale

Good value for the money. Only issue had was central heating kept the room at 23.5C so had to put on a/c which kicked in constantly.

Partner

2/10

Poor

11 May 2026

JEFFREY

Hotel needs work

Self

10/10

Exceptional

11 May 2026

Mona

Menu was not bad
The staff very friendly
The room was very clean

Business

4/10

Poor

10 May 2026

Crystal

Our room did not have adequate air conditioning and it was too hot to sleep. We went to front desk who only gave us batteries for the remote and it still did not work. The window opened a small way but it wasn't effective. Our toilet also plugged and we were simply handed a plunger.

Friends_and_family Family

10/10

Exceptional

08 May 2026

Hatold

Parking was very good. The staff was very friendly, curtious, and helpful. Breakfast was excellent, with a very generous variety of choices.

Partner

6/10

Pleasant

08 May 2026

Andrea

It was an okay hotel but pool was shut down the entire weekend and that was the reason we booked that hotel vs others for our son’s birthday. Also the tv channels listed did not work so there were no children’s channels like family/disney/treehouse…the only channel was PBS.

2/10

Poor

06 May 2026

Guin

Broken elevator; room on the 4th floor.
No help to carry baggage.
We were woken up for no reason by housekeeping at 9:10 am.
Broken pool.
Full price.

Partner

10/10

Exceptional

05 May 2026

Donald

Very clean, staff very friendly all a good visit hoping the pool will be ready for the next time

Partner

10/10

Exceptional

03 May 2026

Jeremy

Great place to stay

Self

10/10

Exceptional

02 May 2026

Hasan

Staff members were super friendly. Room was decent size and clean. Breakfast was included and too many options.

Partner

10/10

Exceptional

02 May 2026

Lorant

Parking was OK. Breakfast also OK. Staff extremely helpful. Hoesekeeping at its best.

Friends_and_family Family

6/10

Pleasant

30 Apr 2026

Susan

The breakfast was good and the staff made sure everything was full and hot. Ample parking. Cleaning staff were so kind and going above and beyond. Front desk staff were not familiar with the area which was not helpful when trying to gind somewhere to eat.

Family_with_children

10/10

Exceptional

30 Apr 2026

Bob

Very nice, clean and comfortable.

Partner

10/10

Exceptional

29 Apr 2026

Amanda

Was easy to find, staff was super friendly and the breakfast was delicious

Family

6/10

Pleasant

25 Apr 2026

Mirachel

Hopefully for next visit elevators and pool will be fixed.

Family_with_children

10/10

Exceptional

21 Apr 2026

eben

Excellent stay! The hotel was very clean, well-maintained, and comfortable. The staff were friendly and helpful, making the experience even better. Highly recommended!

Family_with_children

2/10

Poor

21 Apr 2026

Sarah

Normally enjoy this hotel, but the elevator and pool have been down for months making it not a family friend hotel and not good for individuals who have mobility issues. They also don’t notify you about the issues until it is too late to refund your booking.

Family_with_children

6/10

Pleasant

20 Apr 2026

Lise

Everything was perfect, but the beds were not comfortable. The breakfast was really good.

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Jacob

Super chill staff, i felt very welcome. They also did not make any fuss when i added my 3 kids to the reservation last minute. Hospitality 10/10

4/10

Poor

13 Apr 2026

Tony

Could not sleep with large groups of kids running screaming late at night in passageways staff did nothing after i complained.

8/10

Excellent

12 Apr 2026

M.

Staff went above and beyond to meet my needs. However, the the current renovations impacted use of elevators and the pool… but the staff went above and beyond to make the stay very comfortable.

Friends_and_family Family

8/10

Excellent

10 Apr 2026

Gurpreet

Breakfast is fresh.Parking is safe and spacious.

Partner

10/10

Exceptional

03 Apr 2026

ANA ISABEL

The room was clean, and the staff was super diligent

10/10

Exceptional

03 Apr 2026

Kelsie

Clean room. Elevator and pool were both unavailable

10/10

Exceptional

01 Apr 2026

Iyad

Very nice and friendly ppl

Family_with_children

6/10

Pleasant

25 Mar 2026

Eric

Elevator and pool were out of order. Had to settle with room on main floor. Renovations going on and limiting the “experience”. Had I known that quicker I would have cancelled the reservation. Plenty of parking and staff were trying their best.

Business

10/10

Exceptional

23 Mar 2026

Logan

Pool was closed

2/10

Poor

22 Mar 2026

Katie

The pool was broken when we arrived with no prior notice and was told I should have called. A friend did call and they said it was working. Given Canada games centre passes which was okay but a complete annoyance with the kids on March break. The phone in our room had no buttons just holes where buttons were. The elevator was broken. The breakfast was good and the staff polite but disappointing property overall.

Family_with_children

6/10

Pleasant

21 Mar 2026

Curtis

Elevator our of commission during my stay, i believe it was due to flooding in the basement area. but that also forced mice up from the basement and unfortunately there were some in my room when i arrived. they did leave shortly after i entered once they found the door and didn't see any others during the evening.

Self

4/10

Poor

21 Mar 2026

Ginette

We felt blindsided upon arrival to find out that the place had flooded and was under construction. Elevator out of order and the pool was closed.

We would have gladly rebooked elsewhere but only found out when we arrived and it was too late to cancel through Expedia.

Family_with_children

6/10

Pleasant

21 Mar 2026

Jeremy

I appreciate the email letting me know the elevator was out of service, but I would have appreciated even more if I had been advised abou the pool being out of order, since it was the only reason we had booked this hotel.

Family_with_children

4/10

Poor

21 Mar 2026

Derek

The pool was not available. And to find out later that they poor is not available a lot of the time, but they still advertise it. That was the main reason for booking that hotel.

10/10

Exceptional

20 Mar 2026

Wes

Pool was unfortunately closed but they paid for our family pass to go to a local rec center.

6/10

Pleasant

20 Mar 2026

Lisa

The elevator and pool were both down. The tub plug didn’t actually close so I had to hold it down with my foot so enjoy a hot bath. There was also black mold around the perimeter of the tub.

Room was a great temperature and the beds were comfortable.

8/10

Excellent

20 Mar 2026

Donna

The pool was out of service. We were told that it would be up and running for our stay.

Family_with_children

4/10

Poor

20 Mar 2026

Akayla

Pool was broken and wasnt informed before I booked the room.

Family_with_children

6/10

Pleasant

18 Mar 2026

Nicole

Frontend staff, young man was great. Disappointed the pool was down for repairs during March Break but they gave us another option to go to the Canada Games Centre. Room was clean and breakfast was delicious!

Family_with_children

2/10

Poor

18 Mar 2026

Annette

Didn’t go to the gym really don’t know if there was one. Ac my room was okay but my sister was not working it was stuck in 24. I was awake at 5 then at 6:30 with alduts banging on my door and I had 2 6 years old girls scare. Maybe thus complain is not for you. Not happy with hotel.

2/10

Poor

17 Mar 2026

Shauna

I called to see if the pool was in working condition and was advised the day before I arrived that the pool was in working condition..when I booked in the next day..NO POOL and NO ELEVATOR..the manager was no help..I will never book this hotel again

6/10

Pleasant

14 Mar 2026

Janice

2 night stay. First night the fire alarm went because the immigrant workers that live there smokes up the kitchen on the first floor. The second night there were kids and parents being noisy in the hallway. The elevator is out of order. Breakfast was decent. Room decor was nice.

Partner

4/10

Poor

12 Mar 2026

Peter

Pool was not working. Elevators were not working. Wifi was not working. But the car alarm outside the room that went off intermittently between 11 and midnight was definitely working. Breakfast was good. Staff were friendly. Management has let them down.

4/10

Poor

11 Mar 2026

Caren

The elevator was down. The pool was closed. The eggs and hashbrowns were disgusting! The room was so hot when we got in there we put the ac on all night and the room was still warm in the morning. The staff were loud in the hallway at 7:30 am. Will never book here again!

Friends

6/10

Pleasant

10 Mar 2026

Carolyn

There was a lot of construction and renovations being done. The building was not very accessible at the time of my visit.

Self

2/10

Poor

08 Mar 2026

Justin

Horrible customer service

10/10

Exceptional

05 Mar 2026

Ronnie Jane

Excellent

6/10

Pleasant

05 Mar 2026

Barbara

The bed was just fair for sleeping, not very comfortable. The smell of fresh paint was hard on the head and It was difficult without a working elevator to carry bags etc. I probably wouldn't have booked this hotel if I had known that they were renovating ahead of the booking. We left early and didn't stay the second night of a two day stay.

Partner

6/10

Pleasant

05 Mar 2026

Geoff

Unfortunately, due to a recent flood (again), the elevators were not operational.

Also, we used the pool one night and ourselves, along with other guests, ended up getting some sort of blue sticky sealant transferred from the pool walls to our bodies and bathing suites.

Family_with_children

4/10

Poor

04 Mar 2026

Jeong Jae

Noisy

Family

10/10

Exceptional

01 Mar 2026

Kelly

Excellent very clean

8/10

Excellent

24 Feb 2026

Jason

The room was great the free breakfast was differently Awesome
But the only thing that was disappointing was the elevator was not working for the two days I was there and with me having a bad knee i did at times found it difficult walking the stairs but everything else's was great

10/10

Exceptional

22 Feb 2026

Taylor

Yes room was clean and welcoming.

Family_with_children

10/10

Exceptional

16 Feb 2026

Oluwaseun

Very courteous staff.

Leisure Partner

2/10

Poor

16 Feb 2026

Sarah

Staff lacked attentiveness, and was quick awkward. Following us to our room and waiting outside until we got inot oir room. We were not notified of pool closure, gym and no restaurant at time of booking. So he we are in our suits myself and two children...at the front desk askign for the key and the look they gave us was worst than the stares and the following us throigh the hotel.. The whole basement was flooded and renovations were taking place. Here is the best part, due to the basement being flooded our room on the first floor was infested with MICE !!!!
The lack of accountability and understanding from this staff was being disturbing. Staff were not eager to help chamhe room or refund... Let me be clear this place was our go to.. Thanks for the last round of disgust!!!

Business_and_leisure Family_with_children

4/10

Poor

08 Feb 2026

Stewart

Staff were very helpful and pleasant. No heat control working and solutions was to open window with -12 temperature out side. Amenities that attracted us where shut down the day we arrive for full time of stay. Elevator not operational for the duration of our stay. Result was canceled after one night and we did get a full refund.

Leisure Partner

6/10

Pleasant

06 Feb 2026

Nick

There were no working channels available for children on the tv even though they were listed on the sheet provided

Friends_and_family Family

10/10

Exceptional

06 Feb 2026

Fiona

The staff are lovely and very accommodating. Very clean and large room. The bed was so comfortable too. Would go back for sure.

Leisure Partner

8/10

Excellent

05 Feb 2026

Sherry

The room was really nice, everything was clean! The hotel informed me (after all ready having it booked) that the pool and elevator was out of order (once we arrived we seen it’s because they are doing a bunch of Reno’s) which wasn’t a problem for us it was a 1 night stay. I just think it should have been said before rhe booking incase we couldn’t do stairs. Anyways the hotel itself very nice and with the Reno’s it will be even better I’m sure! The gentleman that checked us in was also very very nice and great at his job!

Partner

6/10

Pleasant

05 Feb 2026

Shelley

The staff were great and the room was clean. The elevator and the pool were closed due to a flood, which

10/10

Exceptional

05 Feb 2026

Marie

Very clean. Loved the pool

Leisure Family_with_children

10/10

Exceptional

03 Feb 2026

Joyce

The staff were very friendly and helpful!

6/10

Pleasant

02 Feb 2026

Andrea

Would have appreciated more than 48hrs notice of pool and elevator closed for scheduled maintenance. Too late to book elsewhere. Also found dried blood on the duvet inside the duvet cover

6/10

Pleasant

01 Feb 2026

Teresa

Staff was amazing facility is under construction

Leisure Family

10/10

Exceptional

31 Jan 2026

STEPHEN

The room and hotel open spaces were spotless and the staff were extremely friendly and helpful.

Leisure Partner

6/10

Pleasant

30 Jan 2026

Pamela

Yes

Partner

8/10

Excellent

30 Jan 2026

Noreen

Room was great. Spotless and clean.
Staff very kind,friendly and helpful.

But found breakfast a real disappointment.

But, none the less… we will be back! 😊

Business Partner

8/10

Excellent

29 Jan 2026

Quinn

Staff was friendly and made requested changes

Business

4/10

Poor

26 Jan 2026

Dawn

Pool was down, elevators out of order due to a flood which wasn't stated on Expedia or I would've booked elsewhere. Was supposed to be fun evening for my daughter and friend celebrating her birthday.
Staff was good.

Leisure Family_with_children

8/10

Excellent

26 Jan 2026

Marilyn

Room

Friends_and_family Family

10/10

Exceptional

26 Jan 2026

Tom

Clean, friendly, good breakfast buffet.

Business Self

2/10

Poor

26 Jan 2026

Julia

Was not informed the pool & elevator were out of service until check in.

2/10

Poor

25 Jan 2026

Janice

Was neved tild when booking that the pool was closed. Called fromt desk was told they fix us for next time. Checked at check out and was told theyd give points to help for a later stay if ws registered. No give us a discount for next visit. Wont go back.

6/10

Pleasant

25 Jan 2026

Roger

Upon arriving the room and staff was excellent then after that when we arrive back from our outing, we discovered the television was not working so we called down front desk answered and said will send somebody up 45 minutes later my wife calls again and they said someone will be up there in about five or 10 minutes The gentleman did arrive close to 10 minutes after look like we were disturbing him no communication even when we said thank you did not acknowledge us. Was very disappointed in that then after that went to hook up her Wi-Fi and it said her room name did not match so we could not cook our Wi-Fi so we have spotted off Cell phone for our iPad because it does not have Internet on. It overall was not very pleased about all that did not want to call downstairs and disturb the gentleman again plus we called numerous times before they answered the phone every time we called.

10/10

Exceptional

23 Jan 2026

Perry

Front desk clerk was excellent helped us out of a jam. Thank you

2/10

Poor

22 Jan 2026

Madison

Elevator and pool down. no heads up before arrival

Leisure Family_with_children

10/10

Exceptional

22 Jan 2026

Annette

Ryan at front desk was great! Pleasant, professional, and courteous.. Even fixed my TV..

2/10

Poor

21 Jan 2026

Victoria

Major amenities missing

Family

10/10

Exceptional

18 Jan 2026

Ma Caress

Room is clean and staffs were amazing

Leisure Family

6/10

Pleasant

11 Jan 2026

Jenna

Room window did not lock.

Leisure Partner

10/10

Exceptional

07 Jan 2026

Lisa

Breakfast very good, great service at front desk and rooms very nice and comfortable. A+ for cleanliness

Friends_and_family Family

10/10

Exceptional

07 Jan 2026

Michelle

Very clean and comfortable space. Highly recommend

Friends_and_family Family

4/10

Poor

05 Jan 2026

Harry

Staff were pleasant property was clean inside Nd exterior

Leisure Family

6/10

Pleasant

05 Jan 2026

Ayman

The sofa bed was terrible, only 2 pods of coffee, no sugar

8/10

Excellent

04 Jan 2026

Jean-Louis

Clean room and good breakfast choice!

Leisure Family

10/10

Exceptional

04 Jan 2026

Gordie

The beds were so comfortable and the gentlemen at the front desk that

6/10

Pleasant

04 Jan 2026

Ryan

Key card issues happen, few trips up and down. Sorted
Stained chair - corner. Cushion is very dirty.
Trap under bathroom sink/ plumbing is or was leaking thus damaging the wood. This is or will be mold and should be addressed before it gets worse.
Mold very much stresses my wife out due to health reasons.
Pool was chilly but was still enjoyed.

Small things that would have otherwise been a perfect stay. Employees were all smiles and this alone goes a long way. We will return im sure. Thank you folks