Holiday Inn Express Suites Millington-Memphis Area

2/10

Poor

10 May 2026

Gary

Paid suite price for a tiny disgusting room.. Never Again!

Self

10/10

Exceptional

08 May 2026

Felicia

Great breakfast

Family_with_children

10/10

Exceptional

25 Apr 2026

Jovencia

Large room n quiet environment.

Family

10/10

Exceptional

11 Apr 2026

Lisa

Beds are cumfy

Friends_and_family Family

10/10

Exceptional

02 Apr 2026

Amy

Breakfast was good, the staff was friendly and professional, the room was clean, the bed was comfortable, and the location was quiet. Overall great experience!

Friends_and_family Family

8/10

Excellent

28 Mar 2026

Julia

Breakfast was okay. Gym was tiny. Rooms are spacious and

6/10

Pleasant

22 Mar 2026

Joanna

Quiet..good breakfast..friendly staff

Partner

10/10

Exceptional

22 Mar 2026

James

Nice location, clean

10/10

Exceptional

28 Dec 2025

Darlene

This is our 3 or 4 Holiday Inn. I love that we can Al stay in 1 room. Saving us money.

Business_and_leisure Family

4/10

Poor

02 Dec 2025

Kristina

Water for shower was only luke warm, no coffee maker in room. Staff was very friendly & efficient.

8/10

Excellent

29 Nov 2025

Alexis

Room was clean and fresh

Leisure Friends

10/10

Exceptional

07 Nov 2025

David

Yes everything was very nice

Business

6/10

Pleasant

31 Oct 2025

Sarah

1. Please consider upgrading your toilet tissue. For a hotel charging $200 per night, single-ply paper feels inappropriate and detracts from the overall guest experience.

2. I’ve been booking through Expedia since before 2008, and your hotel was the first that refused to print a receipt at checkout, citing “third-party booking.” This was both inconvenient and surprising.

3. On the morning of checkout, around 5 a.m., I had to change rooms due to PROFUSE leaking from the ceiling. (it was so much that it woke my husband and up from SOUND sleep) While I did not expect a refund, I was disappointed that no staff member acknowledged the inconvenience or offered an apology.

I hope you’ll take this feedback into consideration to improve the guest experience going forward.

Leisure Partner

10/10

Exceptional

28 Oct 2025

Johnnie

Enjoyed a good stay at this hotel!

10/10

Exceptional

28 Oct 2025

Jermya

Ver

Friends_and_family Family

6/10

Pleasant

12 Oct 2025

Lawrence A

The room was nice the pillows were flat the bathroom door looked like there was a fire in the bathroom.
I went to get ice down the hall and their were cockroaches on the floor dead and bugs also on the first floor.

Friends_and_family Friends

10/10

Exceptional

22 Sep 2025

Sandra

Upon check in the young lady at the front desk was really nice. There was a foul smell on the 2nd floor when we arrived on the floor.

6/10

Pleasant

14 Sep 2025

Michael

Overall staff was nice and the property was clean. We had a poor experience with a front desk employee when I reported that our AC unit went out in the middle of the night, and after reporting this first thing in the morning the response of the front counter employee was to question if we let anyone know in the middle of the night about this and she wrote our room number down. No one ever came to fix it that morning, and she had a tone of indifference to the whole situation. Our room was very hot, she acted unmoved. She didn't apologize for the inconvenience or ask what could be done to improve our stay. We were at the hotel another 2.5 hoursand no maintenance person came to fix the unit. She was the employee that worked before 8AM, she had a nose ring. Sorry I didn't get her name. She doesn't need to be in customer service.

Leisure Family

10/10

Exceptional

15 Aug 2025

Shandra

Excellent accommodations!

10/10

Exceptional

15 Aug 2025

Robert

Good location
Enjoyed the breakfast and the pool
Very family oriented

10/10

Exceptional

12 Aug 2025

Ashley

Wet bedding

The bedding was still wet but by the time we realized it was too late and we just slept on top of the comforter

Friends_and_family Family

10/10

Exceptional

01 Aug 2025

Taylor

I never received my deposit back

10/10

Exceptional

19 Jul 2025

VALEISHIA

The staff was friendly. The hotel was in a convenient location.

Leisure Family

8/10

Excellent

27 Jun 2025

Melanie

There is only 1 elevator which is a serious design flaw. On a Sunday morning between guest and housekeeping it's almost impossible to get on the elevator. You either need to wait because it's constantly full or take the stairs.

Leisure Family

10/10

Exceptional

20 Jun 2025

Glenn Peter

My stay was great had no problems with the hotel.

The only problem I had was with Expedia check in, it took me an hour to check because Expedia messed up. The check in Process is always like 10 minutes. I sat in the lobby until the hotel staff was able to resolve the problem, very inconvenient for me.

Business_and_leisure Self

10/10

Exceptional

25 May 2025

Cheryl

Very friendly staff, very accommodating

Leisure Family

10/10

Exceptional

12 May 2025

FRANCISCO

Seems to be a safe area and very parking and a clean hotel

Leisure Family

8/10

Excellent

28 Apr 2025

George

Very friendly staff

10/10

Exceptional

19 Apr 2025

JESUS

Enjoyed my stay

10/10

Exceptional

17 Apr 2025

Patricia

We liked everything about our stay at this hotel - nice, clean, comfortable room; fun indoor pool; delicious breakfast; knowledgeable & courteous staff; convenient location!

Leisure Family_with_children

10/10

Exceptional

28 Mar 2025

kim

Nice location

Leisure Family

8/10

Excellent

22 Mar 2025

Frank

Convenient to restaurants and shopping.

Leisure Family

2/10

Poor

10 Mar 2025

Janet

Check in was horrible! The hotel said they were booked and did not receive confirmation that the room was paid and are trying to charge me again!

10/10

Exceptional

20 Feb 2025

Sherred

Thanks for another great Holiday Inn Express experience!

Business

2/10

Poor

18 Feb 2025

Pamela

Hotel Clerk was out of line and rude to my Grandkids, she didn’t see my Sister and I coming up behind them and talked to them like crap and when she saw us Adults she tried to make light of it but when I ask for Management she acted horribly bad ~ pointing a tv remote at us and being very loud, Management apologized but could not control her as she continued to run her mouth to other staff members about us ~ never seen such poor hospitality at a Holiday inn before and will choose another brand in the future!

Leisure Family_with_children

10/10

Exceptional

26 Jan 2025

Brian

Restful

Business Self

10/10

Exceptional

19 Jan 2025

Joe

Nice spot it did cost more than I wanted to pay

Business

10/10

Exceptional

01 Jan 2025

Shawn

It was great and quiet and staff was friendly

Partner

10/10

Exceptional

23 Dec 2024

Kimberly

The free breakfast was amazing and the staff was very friendly!

Friends_and_family Family

10/10

Exceptional

19 Dec 2024

Tony

It was cool

Business_and_leisure

6/10

Pleasant

22 Sep 2024

Joshua

Property was mediocre for the price per night. Nothing fancy and breakfast was fair. Not worth the asking price though.

Leisure Partner

8/10

Excellent

13 Sep 2024

Aaron

It was clean for an older property but it did have a leaking ceiling in the lobby.

Business Partner

10/10

Exceptional

08 Sep 2024

Whitney

Very convenient to the baseball park

Business_and_leisure Family

10/10

Exceptional

05 Sep 2024

Ellen

The staff were very pleasant and helpful.

Leisure Family

10/10

Exceptional

25 Aug 2024

Jullie

My experience was great. Front desk clerks were very cordial and helpful. They had expert knowledge of the area.

Partner

10/10

Exceptional

19 Aug 2024

Terry

It was near our reason for the trip. Also had shopping and restaurants nearby.

Leisure Family_with_children

10/10

Exceptional

14 Jul 2024

Joseph

10/10

Leisure Family

10/10

Exceptional

10 Jul 2024

Holli

Great experience

We had a great stay. Everyone was friendly and our room was clean. Bed was super comfy. Lots of places around to shop and eat.

Friends_and_family Family

10/10

Exceptional

29 Jun 2024

ROY

Breakfast was great!

Leisure Family

6/10

Pleasant

09 Jun 2024

Marvin E

Pot holes in the driveway

Leisure Family

6/10

Pleasant

04 Jun 2024

Nathan

Was close to the baseball tournament we went for

Business_and_leisure Family

10/10

Exceptional

19 Apr 2024

Jose

I really like the area as it is very safe to stay, and very quiet!

Business_and_leisure

10/10

Exceptional

18 Apr 2024

Markie

Property was nice, close to shopping.

Leisure Friends

10/10

Exceptional

16 Apr 2024

Jose

It’s a very nice hotel to stay! What I didn’t like is there was more fruits to eat.

Business_and_leisure Family

10/10

Exceptional

01 Apr 2024

Sara

Nice area

Leisure Family_with_children

8/10

Excellent

27 Feb 2024

Awilda

Excellent location, super comfortable beds and pillows. House keeping staff very friendly and good breakfast

Leisure Family

6/10

Pleasant

03 Feb 2024

Emily J.

There was no hot water and the room had a wet, musty smell. The breakfast made me sick. However, the staff was very nice and above all, I do appreciate having a room and not having to drive home between my 2-day conference that was held at the hotel.

Business Self

10/10

Exceptional

18 Oct 2023

Nadia

Nice people. Hard to Uber here.

8/10

Excellent

09 Oct 2023

Garland

Clean room. Bed was very soft. Lighting limited especially in bath. Nice shower and large soft towels.

Leisure Family_with_children

4/10

Poor

19 Sep 2023

Merlie

We did not like when we had to pull the doors so hard that it became noisy. We could tell the building was either old or shifting. There were never enough towels. The breakfast was subaverage

Leisure Partner

6/10

Pleasant

22 Aug 2023

LD

Not a great stay

The manager was very rude on multiple occasions. Pool was dirty. Supposed to be only 4 people per room with no food or drink in pool area. There was at least 15 kids in pool plus the parents with food and drink in pool. They were all together. Left it dirty then closed the next day because of it. On all the doors check out said 12. I am a member so late check out was supposed to be 2. We were checked out at 11. Manager said she didn’t mean to be rude but was very rude indeed. When we stayed here 2 years prior it was much better.

Partner

10/10

Exceptional

27 Jul 2023

Colton

The facility was clean and safe.

Business Self

6/10

Pleasant

24 Jul 2023

Yolanda

Staff was still cleaning room an hour after I arrived. Food was left in the refrigerator and refrigerator was dirty. Women bathroom in lobby and pool area was dirty.

Leisure Family

8/10

Excellent

17 Jul 2023

Elizabeth

We had a great stay at your hotel. The front desk staff were always present but rarely spoke or even made eye contact unless you were checking in or out. This was one of the most comfortable hotel beds I have ever slept in. Our only disappointment was that we didn’t have a window with a shade that we could open so we felt like we were in a cave (room 211). The window overlooked the roof so the blinds are rolled down and secured. We would rather look at the roof and have sunlight than be in the dark. All in all a very good stay.

Leisure Partner

10/10

Exceptional

10 Jul 2023

Jessica

Wonderful and convenient hotel

10/10

Exceptional

05 Jul 2023

Kalvin

Excellent stay! Everyone was extremely welcoming!

Leisure Partner

8/10

Excellent

20 Jun 2023

Barry

Family and friends

We had a great stay at the Hotel that night. The room was the size we needed for the family.

Friends_and_family Family

6/10

Pleasant

13 Jun 2023

Whitney

Not worth $250 a night!

Cons: The rooms had some cosmetic issues with the paint & Sheetrock. The toilet paper dispenser was hanging off The wall. The pool was dirty & needed a good cleaning.
My son wouldn’t swim in it due to the dirtiness.
Pros: bed was comfortable & staff was nice! Definitely wasn’t worth $250 a night!!!

Friends_and_family Family

10/10

Exceptional

20 Mar 2023

Lisa

Baseball trip

Stayed here several times before and will again when back in the area

Friends_and_family Family

10/10

Exceptional

27 Feb 2023

Mary

Very clean and staff was friendly and respectful!!

Leisure Family

8/10

Excellent

31 Dec 2022

Dana

Pleasant stay

Clean, comfortable facility. Friendly staff. Breakfast was severely lacking compared to others I’ve had. Overall stay was fine.

10/10

Exceptional

22 Nov 2022

James Van

Everything and everyone was above my expectations. They really did make it a truly enjoyable experience. Thanks guy and gals.

Leisure Partner

10/10

Exceptional

18 Nov 2022

Dwayne

Didnt like Breakfast

Business_and_leisure Family

10/10

Exceptional

03 Oct 2022

Randy

Very courteous and prompt. Room very clean and up to par. Good experience!

Leisure Partner

2/10

Poor

10 Sep 2022

Eric

Won’t be back - ever!

One room was fine. The other, however, we were not able to get into despite them making multiple sets of keys, so they had someone change the mechanism on the door - which took quite a bit of time. Once we finally got into the room at almost midnight, it had not been cleaned. One bed had been slept in, trash was in the trash cans, and marijuana seeds and stems were everywhere. We were so tired we asked them to just bring us sheets so we could change the linens and go to bed, which they did. We feel we are owed a refund for this dirty room that we had to wait so long to even get into.

Friends_and_family Friends

10/10

Exceptional

04 Jul 2022

Yattap

Great service and nice pancake machine

Business Family

6/10

Pleasant

30 May 2022

Tanya

Not a happy camper

It was not what i expected from holiday inn,, usually they are pretty awesome, this one was not by a ling shot.

Friends_and_family Family

10/10

Exceptional

16 May 2022

Geoffrey

Super.friendly staff. Good gym and pool. Breakfast each day was very good.

Leisure Family

10/10

Exceptional

12 May 2022

Amanda

Recommend

Very nice and family friendly! We have 2 under 2. Will be going back

Friends_and_family Family

6/10

Pleasant

10 Apr 2022

Maryanne

It was an ok stay. Nothing jumps out to make this location stand out from others.

Leisure Partner

8/10

Excellent

31 Mar 2022

Vicente

Was nice peoples on the front desk

Business Self

8/10

Excellent

28 Mar 2022

Thalia

THE HOTEL WAS NICE AND CLEAN. THE ONLY THING I DIDNT CARE FOR WAS THE BREAKFAST WASNT GOOD AND THE VARIETY OF FOOD WASNT UP TO PAR.

Partner

8/10

Excellent

27 Mar 2022

Margaret

Close to everything.

Leisure Family

6/10

Pleasant

20 Mar 2022

Bridget

The room was nice for the price. Clean sheets and towels. But i found a dirty sock under the heater and a press on nail under the chair. But i do get it things get missed. The rest of my stay was great.

Leisure Family

6/10

Pleasant

18 Mar 2022

Richard

Good accommodations Needing An Upgrade

The room was clean and comfortable. The breakfast was minimal and we skipped it. The Holiday Inn nationwide is just fair for the most part. The management should send a team to the Drury Hotels to see how a hotel should operate and shine as well as vastly improve customer service. The extra effort to improve to that level would mean paying more for the rooms but it would be well worth it.

Partner

10/10

Exceptional

14 Mar 2022

lashonda

Dont believe all the karens for this is hotel.

I read the reviews before we went. We were so scared to even stay there, but i am so glad we stayed. I am here to let everyone know that alot of the reviews were from un happy people. We had reservations, the hotel was booked, and we did not lose our room, that was from one of the bad reviews, another was about the breakfast, it was a very good breakfast, they kept everything full, nothing was every empty. The staff was very friendly. On another review was about the shampoo, conditioner, and stuff like that not being in the room. Everything was filled, the air conditioner was working. That was another bad review. Bottom line the staff was awesome, the breakfast was awesome, the pool was clean. This is where we are going to be staying everytime we go to millington Tennessee.

Friends_and_family Family

8/10

Excellent

14 Mar 2022

Maria

Stay was okay but not great!

We thought the sofa bed would turn into a bed and it was just a sofa. The elevator was not working and we were in the 4th floor. Having to carry our luggage up the stairs was something we did not expect. Next door to us some kids we’re having a birthday party and the music was so loud till 1am. We did not complain to the office. We had our 4 grandkids and they enjoyed the indoor swimming pool.

Friends_and_family Family

6/10

Pleasant

10 Mar 2022

Timothy

Bathroom was in need of help, the room okay but noisy

Self

6/10

Pleasant

10 Mar 2022

Verified traveler

Overall our stay was pleasant, but with the elevators being out of service during our stay was a huge inconvenience especially since our rooms was on the 4th floor. Not good for a group of 6 with an elderly person over 60 years old going up and down the stairs everyday

Friends_and_family Family

10/10

Exceptional

21 Feb 2022

Wendy

Q

Leisure Family

4/10

Poor

14 Jan 2022

Tony

No hand soap or shampoo. No daily housekeeping. I can understand the housekeeping deal, but why do I not have a bar of soap or shampoo. I used the body gel from the shower. carpet had spots, breakfast was almost ok, but overall, I expected a lot more from the Holiday Inn Express. I will stay at the Hampton next time.

Business Self

8/10

Excellent

19 Dec 2021

William

Clean and good service. Big room for the price.

Leisure Family

10/10

Exceptional

21 Nov 2021

Tammie

The room was clean and comfortable and the breakfast was above average.

Leisure Family

6/10

Pleasant

08 Nov 2021

william

stay in motel

repairs not completed in the bathroom door missing on cabinet under bathroom sink cover on tv remote control broken

Partner

2/10

Poor

05 Nov 2021

Alina

Gave room to someone else. Then moved to room with no ac or phone or tv. Cant find anyone ar fromt desk

Business Friends

6/10

Pleasant

11 Oct 2021

George

The noise continued all night long with people screaming and running up and down the hall till 3AM. NO COFFEEE in the breakfast room and front desk was too busy on their phone to take care of ustomers

Partner

8/10

Excellent

26 Sep 2021

Briana

It was very convenient to the ball fields.

Friends_and_family Family

2/10

Poor

23 Sep 2021

Donna

Its quiet and safe nice pool good breakfast