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Mã¶venpick Surabaya City

Surabaya · Indonesia

Jl Ahmad Yani No 71 Margorejo WonocoloView location

8.6/10Excellent29 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.0/108.0
Condition8.4/108.4
Amenities8.0/108.0
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mã¶venpick Surabaya City

When you stay at Movenpick Surabaya City in Surabaya, you'll be in a shopping district, within a 5-minute drive of Royal Plaza Surabaya and Surabaya Town Square. This family-friendly hotel is 4 mi (6.4 km) from Tunjungan Plaza and 4.4 mi (7.1 km) from Grand City Surabaya.

Make yourself at home in one of the 243 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 9 meeting rooms available for events. Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 12:00 PM
Check-out until 12:00 PM
Minimum check-in age 17

Hotel policies

Green Key (Foundation for Environmental Education) Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: IDR 500000 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 6:00 AM to 8:00 PM.
    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Property Registration Number 55110, 9120007541052
  • Minimal age
    17
  • Optional fees
    • Fee for buffet breakfast: approximately IDR 218000 for adults and IDR 109000 for children
    • Early check-in is available for a fee (subject to availability)
    • Rollaway bed fee: IDR 423500.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Indonesian

Nearby attractions

Universitas Islam Negeri Sunan Ampel Surabaya 0.7 km / 0.5 mi
Royal Plaza Surabaya 1.1 km / 0.7 mi
Monument Of Suroboyo 2.3 km / 1.4 mi
Mpu Tantular Museum 2.4 km / 1.5 mi
Taman Bungkul 2.7 km / 1.7 mi
Surabaya Town Square 3 km / 1.8 mi
House of Sampoerna 3.3 km / 2.1 mi
City of Tomorrow 3.6 km / 2.2 mi
Pelita Harapan University Surabaya 3.7 km / 2.3 mi
Lapangan Thor Stadium 3.9 km / 2.4 mi
Petra Christian University 3.9 km / 2.4 mi
Korea Park 3.9 km / 2.4 mi
Ciputra World Mall 4.4 km / 2.7 mi
Al Akbar Mosque 4.5 km / 2.8 mi
Dyandra Convention Center Surabaya 5.7 km / 3.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Mã¶venpick Surabaya City

8.6
Excellent
29 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.0 /10
Condition
8.4 /10
Amenities
8.0 /10
13 reviews shown
10/10
Exceptional
04 Nov 2025
j
Good new hotel, very clean and staff are very friendly
Friends_and_family Family
8/10
Excellent
19 Aug 2025
Craig
Good property. Staff was wonderful and helpful. I would recommend it.
Leisure
10/10
Exceptional
17 Mar 2025
Verified traveler

Business stay in Surabaya

We were only there one night on business but the hotel was quite nice, rooms very comfortable, great bed and linens, nice restaurant and breakfast buffet. Will stay there again when we return.
Business
8/10
Excellent
16 Mar 2025
Verified traveler
Room and services are all good, but pls choose the quiet side rooms, else you will hearing the praying at 4am in the morning
Business
4/10
Poor
07 Oct 2024
Alaa
Not so pleasant stay. Bad food quality at the hotel restaurant and very long service.
Leisure Friends
10/10
Exceptional
12 Apr 2024
Ian
Very nice, modern, classy hotel with very comfortable rooms and a great breakfast selection. For the price it's a steal.
Leisure Partner
8/10
Excellent
27 Jan 2026
JONGMIN
Good condition
10/10
Exceptional
08 Nov 2025
lee
깨끗한 객실
Business Self
10/10
Exceptional
17 Aug 2025
CHIH JEN

一般

早餐選擇多。面對教堂,早上4:30就聽得到禱告聲。酒店前的馬路容易堵車
Business
6/10
Pleasant
24 Feb 2025
Jon Helge

Okey room.

Did not get hand towels in the room. The 2nd day they only leave one hand towel. Very annoying.
Pillows are very thick, and uncomfortable. Gave us better ones, but the cover looked old and dirty.
Also a train that goes passed the hotel frequently, also at night and always honks loudly.
But overall the hotel is clean, nice and good staff.
Fridge also took 1 day to get cold, in one room, and never got cold in the other.
Partner
10/10
Exceptional
25 Apr 2024
Jan-Markus

Very good experience

The hotel was very good. The greatest surprise was the room upgrade. Room was just fantastic, very new, clean and comfortable.
Business
8/10
Excellent
12 Feb 2023
KAORI
朝食だけでなく、夜ご飯もとてもおいしかった。ホテルも綺麗で、スタッフも新設です。タオルがバスタオルしか置いてなかったので、ハンドタオルやフェイスタオルを置いてほしい。
Business
6/10
Pleasant
08 Oct 2022
Chung Hsuan

New business hotel in Surabaya

The hotel was new and the room is very clean, however seems not too mush experience to take care international customers;
Business

Location & surroundings

Mã¶venpick Surabaya City
Jl Ahmad Yani No 71 Margorejo Wonocolo, Indonesia, Indonesia

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