Name: Holiday Inn Express Luoyang City Center
Address: No.28, Jinchengzhai Street, Luoyang, 471000, CN

10/10

Exceptional

22 Jun 2026

LI

Good breakfast

Family

10/10

Exceptional

15 Jun 2026

Ka Ki

Great location, subway station is right in front of hotel.

Room is spacious, bed is comfortable.

Staff is helpful and offer me a late checkout.

Self

10/10

Exceptional

09 May 2026

Jiyang

The location is very convenient, right next to the subway station. All staff members are very friendly.

Family

10/10

Exceptional

04 Apr 2026

Xiao Yang

perfect location，immediately beside a subway station, nice and quiet neighborhood. Unlimited bottled water supply, friendly staff and a good variety of western and local food for breakfast.

Self

10/10

Exceptional

19 Nov 2025

luo

The breakfast is great, the staff are friendly, and the location is convenient

Leisure Self

10/10

Exceptional

23 Sep 2025

luo

The Breakfast is great, and the location is convenient

Leisure Self

10/10

Exceptional

01 Sep 2025

Ding Sheng

Service good

10/10

Exceptional

27 May 2025

Clive James

Lovely staff. Great breakfast. Comfy room.

Leisure

6/10

Pleasant

21 Apr 2025

Shi Lun

Decent hotel with big room. However even if staying in a non smoking room, you will still able to smell the smoke from other rooms. For visitors that can’t stand cigarettes, consider to avoid.

Business Family

8/10

Excellent

13 Dec 2024

Ivy

Convenient location as it is closed to line 2 metro station.

Leisure Family

10/10

Exceptional

01 Dec 2024

luo

Location and breakfast

Leisure Family

8/10

Excellent

04 Nov 2024

Maeva

the property is well situated right next to 2nd line Metro station, this station easy transfer to #1 line. The metro line #2 where the hotel stop Citizen Home to balitang to catch #81 bus directly reach Longmen grotto, also some Luoyang old historical site with just a big block.

Leisure Self

10/10

Exceptional

02 Nov 2024

YONG

Very good breakfast with lots of selections. Staff very friendly and helpful. Very close to Subway station.

Leisure Family

10/10

Exceptional

22 Sep 2024

Zach

Nice property for the price, very convenient to get to the various ancient sites of Luoyang. The room and facility itself was a bit outdated but otherwise very clean and has all the amenities you need at a hotel.

Leisure Family

8/10

Excellent

21 Jun 2024

Yew

Train station next to the hotel. Not noise and surroundings nice and 15 minutes walk to the shops and restaurants.

Leisure Family

4/10

Poor

22 Apr 2024

Lawrence

Air conditioning didn’t work and despite extra effort by cleaning staff, the non smoking room was still smoky

Leisure Partner

6/10

Pleasant

30 Dec 2023

Ming

Good except bed was uncomfortable

Breakfast was good, front desk was really nice, bed was uncomfortable, cleaning staff forgot to put back bath soap and don’t give you enough toilet paper. Not much food in immediate area, have to walk a long block to get to restaurants but subway is steps away

Partner

10/10

Exceptional

29 Nov 2023

TIAN CHUEH

Very close to the entrance of the subway, and walking distance to the area of Restaurants, that are the traveller's need.

Leisure Self

10/10

Exceptional

27 Oct 2023

Ling

服务很好，早餐很丰富，总体很好。只是天气热，没有空调，说是季节交替，空调在维修

Friends_and_family Family

8/10

Excellent

17 Sep 2023

Manuel

Hotel en el centro de Luoyang, cerca de comercios y restaurantes. Precio económico, desayuno incluido de gusto oriental, limpieza deficiente por no cambiar sábanas diariamente. Instalaciones cómodas y en buen estado

Leisure Partner

10/10

Exceptional

18 Aug 2023

Charles

Upon arrival we were greeted warmly. Everyone did an amazing job. Many foreigners here, not just english speakers. The staff assisted all, the language ability was awesome. The housekeepers on floor 16 were wonderful, high regards to them. One person that I want to recognize is Mr. Andy Cheng, he assisted us several times and was the epitome of a great employee. Great customer service to all!

Leisure Partner

4/10

Poor

20 Apr 2021

Winnie

No hot water for shower at night

Business

10/10

Exceptional

01 Dec 2019

Verified traveler

Very big room & very clean. Great location easily walkable to shops. Easy access to buss 99 to take you to Longmen Grottoes.

Leisure Partner

6/10

Pleasant

29 Jun 2019

Verified traveler

There is an event on, at 7.30am breakfast all ran out nobody refill it. After Waiting for 30mins still not much been refill. They should have prepared more food if knew there is a big group.

Family

8/10

Excellent

02 May 2019

Francis

Expensive hotel in third lines city.

Fast checked in. Bit expensive for this small city. Same price as Beijing 4 stars hotel. Breakfast was great.room was nice and modern. Comfy beds.

10/10

Exceptional

26 Apr 2019

Yoke

Good Breakfast

Good for a rest. Near Longmen metro. Shopping and local food just behind hotel a short walk. Fantastic breakfast with good spread of choices. Check in fast and good service from hotel staff

Family

8/10

Excellent

24 Apr 2019

Yoke

Good rest

A good place to rest and it is less than 15 minutes to the hi speed rail station. A good spread of food for breakfast. Local dining just a short stroll behind the hotel. No issue catching a taxi in front of the hotel.

Family

10/10

Exceptional

20 Apr 2019

Tiffany

Excellent stay

I had a wonderful stay in this hotel. The room is clean, staffs are friendly, bed is comfortable and WiFi is good. The hotel provided us with some guide to on the nearest food streets, shopping centre, supermarket, and they can even assist us to arrange day tour to Shaolin Temple.

Family

10/10

Exceptional

05 Apr 2019

Zhixue

Elina Lv is the best in this great hotel

Awesome stay

8/10

Excellent

25 Mar 2019

Verified traveler

Counter staff helpful and friendly. Room is comfortable.

Leisure

8/10

Excellent

07 Dec 2018

Lilyana

Excellent

Family

10/10

Exceptional

05 Dec 2018

Sea

nice hotel and good location

8/10

Excellent

26 Nov 2018

Verified traveler

Only stayed for a night but overall experience is great. Received a free room upgrade. Room is clean and comfortable with all the necessary amenities available. Hotel can arrange for car hire with driver to travel to places of attractions. Breakfast is just ok, not much variety.

4/10

Poor

23 Nov 2018

Andy

The hotel was situated directly opposite a plot of land that is undergoing major metro construction. The noise of drilling and piling was evident on a Sunday morning, about 7:30am.

10/10

Exceptional

19 Nov 2018

Verified traveler

The front desk ppl are super

10/10

Exceptional

15 Sep 2018

Verified traveler

English speaking front desk close to restaurants

6/10

Pleasant

12 Aug 2018

Verified traveler

Good location close to high-speed rail station. Construction of subway system was rather noisy.
Also, the hot water takes several minutes to get to the bathroom, so lots of water is being wasted while you wait.
The front desk staff should have better training in welcoming guests and familiarizing themselves with the neighborhood to give directions.

6/10

Pleasant

11 Aug 2018

Matt

No frills place to stay. Check in/out was simple staff and room service was fine. Breakfast was decent and they have a coffee machine. Laundry room with a washer and a dryer that worked well. My only real complaint is that the shower barely drained and would back up into the bathroom floor.

8/10

Excellent

19 Oct 2017

James

Hotel is good

Staff is very friendly and helpful and stay is ok. It is 3km to fast train station and 9 Km to Louyang Grottoes. Getting taxi back to Louyang is big task . There is mall 1.5 Km from hotel, you may get choices for food.
Breakfast was ok , but the crowd and people running for getting food is awful

Family

6/10

Pleasant

08 Sep 2017

Viviana

OK hotel with not much around

We booked a room for 3 people (assuming one king bed and one sofa bed) and when we arrived the hotel told us the room we booked a room with one king bed only. After a bit of arguing we got offered a camp bed in the room. Not ideal and not very comfortable but at least solution to the issue. The lack of english speaking staff is not ideal as well. On the plus side great breakfast, cheap DYI laundry and maintained hotel. Not much in the area.

Family

8/10

Excellent

08 Aug 2017

Hannah

Lovely Hotel - Breakfadt packed away while wating

All in all a good hotel for a night stay. There's a laundry to use for a small fee which was great. Internet in our room wasn't working and the hotel internet man didn't speak English which didn't help. Breakfast was meant to run till 10. We got down just before 9:30 and they literally packed everything up around us. guests came doennafter us and found no food. If a time is set it needs to be stuck to. Otherwise easy location to the train station and an alright place to stay for a day visit to the Shaolin Temple

10/10

Exceptional

24 Jul 2017

Kevin

nice hotel with very helpful staff

All the staffs are very helpful and many speak well English. In particular, Joy at the front office made our stay in Luoyang smooth and comfortable. We couldn't ask for more.

10/10

Exceptional

20 May 2017

Darryl

One Nice Night

We spent a nice night in this lovely hotel with a helpful staff who scheduled rides for us to the Longmen Grottoes and the railway station. And there are some good food options within walking distance.

Partner

10/10

Exceptional

07 May 2017

lachanaki

Perfect location, very nice and english soeaking staff, very clean, nice breakfast, strongly recommend it

10/10

Exceptional

05 May 2017

Adele

Nice hotel in good location

After our previous hotel (not Expedia), this was like heaven! But it was a long way from the sites we wanted to see.

10/10

Exceptional

05 May 2017

simon

Happy Stay in Luoyang

Very pleasant stay. The staff is Mandarin speaking, but they were aldo helpful in English!
The breakfast is also quite nice.

Partner

10/10

Exceptional

29 Mar 2017

Verified traveler

Location is very comfortable, close to railway station and city center ..

4/10

Poor

24 Feb 2017

johnny

Don't like

Service is roud but the breakfast was good location is ok not really recommend

10/10

Exceptional

15 Dec 2016

Verified traveler

Convenient and good customer service

Very good customer service by the front desk officer, received compliment fruits basket for my wife's birthday well spotted by the manager, Joyce.
She also explained in very detail on how to take bus to go to the tourist attraction.

Family

10/10

Exceptional

05 Dec 2016

Donald

The people at the front desk went out of their way to ensure our stay went well.

Partner

8/10

Excellent

18 Aug 2016

Krzysztof

Overall the hotel was great. Very clean and rooms were very spacious. If you need help English is very limited, depends who is at reception. Wee not very helpful regarding tours. Organized ourlefa elsewhere. Not much around the actual hotel, so nice and quiet. But about 4km from fast train station and there is some streets to get some food. We just caught taxi's to centre of town and attractions. Reception was helpful writing notes for us to show the drivers where we wanted to go. Wifi works but limited by China. So no Facebook, maps,etc. you can get your emails. Breakfast was good, but did not cater for westerners so I this is important for you, don't book breakfast

Partner

6/10

Pleasant

02 Jul 2016

Verified traveler

Luoyang Getaway

The hotel reception staff was attentive. Check in and check out were efficient. The breakfast was reasonable. The room was spacious and reasonably clean.

6/10

Pleasant

03 Jun 2016

PATRICK

Close to Longman Grottoes and bullet train

Hotel very close to bullet train station and Longman grottoes. There is a food street at the back one block away from the hotel. Huge shopping mall one block away across the hotel

Partner

10/10

Exceptional

22 Apr 2016

Verified traveler

Nice hotel, exceeded expectations

This hotel exceeded all my expectations. It was very modern and well kept. Much better than other three or even four star hotels around. Would definitely stay again if I go back to Luoyang. The wifi was fast and had great coverage throughout the hotel, with consistent three full bars even in rooms.

8/10

Excellent

14 Apr 2016

Mirtala

Thanks holiday inn

We enjoyed the neighborhood. Within walk distance is shopping and goo food.
The hotel staff itself was very friendly but spoke very little English. Thanks for ms Joyce for all her help.

Family

8/10

Excellent

11 Apr 2016

Caroline

Excellent service from Quincey on the front desk who booked us a lovely driver to take us to the Shaolin Temple, Longmen Grottos and then the Peony Park and White Horse Temple the following day. Very efficient and reasonable price.

Family

6/10

Pleasant

06 Apr 2016

C.

Close to Railway Station

Chose this hotel because it is a 5 minute walk to the train station. I would rate this hotel is cheap and cheerful. It's not fancy but the room was comfortable and the bed was was good. A nice breakfast was available for a small fee.

10/10

Exceptional

21 Oct 2015

Myong

Luoyang Holiday Inn

It was a good clean hotel at a very good price. Front desk was very helpful in arranging the taxi.

10/10

Exceptional

07 Oct 2015

Verified traveler

Young ladies at the desk were very helpful with local enquiries. Their spoken English was also very good.

8/10

Excellent

29 Sep 2015

Tim

Very reasonable hotel overall

We arrived late and got a smoking room but that was their last room. They brought in an air purifier that helped some. Condition of hotel is close to needing an upgrade. Breakfast was fine. For a very small fee you can use their washer and dryer which was really helpful.

10/10

Exceptional

07 Sep 2015

Yang

Good, just far from old city center

It's a comfortable hotel, given its price and rating. The hotel locates in the new business district, so it's quite far from the old city center, where is much more prosperous than the new district.

10/10

Exceptional

16 Jul 2015

Sachiko

Recommended

When we check-in this hotel ,we were told that there is no room for three adults and expedia must have misunderstood the room which we booked. We had to pay extra $30 for extra bed with breakfast. The offer made us by hotel staff was great. good breakfast and really comfortable stay.

10/10

Exceptional

07 Jul 2015

CHEE CHONG

Excellent stay near the Luoyang Longmen area.

Stayed at this hotel which is near the Longmen train station on 3 July to catch the high speed train back to Xian. We were given a fruit basket during checking-in. The manager Cindy spoke good English. Went to the many food stalls 2 street behind the hotel for the good noodle dinner. Buffet breakfast was excellent and included in the booking. Would stay again if visiting this place in the coming months.

Partner

8/10

Excellent

27 Jun 2015

Samuel

Very nice and helpful hotel staff

The hotel is clean and comfortable and there are some restaurants/malls nearby (to the hotel's left then left again and down the LONG street.) However, the immediate neighborhood is pretty dead. What made it a really good experience however was the very attentive staff--while their English is not always great, they will help you get cabs (and set a fair price), try to handle your questions, and, if necessary, call someone who speaks English fluently.

8/10

Excellent

21 May 2015

Catherine

Good customer service

I had a bad cold during my stay at the hotel. When the staff learned I had a bad cough, they made a bowl of Chinese traditional ginger soup for me. It actually helped a lot for my cough. Really good service.

8/10

Excellent

25 Apr 2015

Travel lover.

Comfortable room with good amentities.

nice hotel to rewind after a long day sightseeing.

10/10

Exceptional

23 Mar 2015

DoRaMe

Excellent Staff

The hotel is presentable inside and out for its class. Staff I encountered were very helpful and proactive, offering a lot of useful advice for me to tour the city.
The room is of good size and well maintained, and its in room safe worked, the only one among 3 in my trip so far. The bathroom is spacious and hot water flowed quickly after turning on.
I was given a room at high level with distant view.
The location is not in the city centre, but taxi is cheap in Luoyang, and yes, the staff were anxious to book for me every time I went out.
The breakfast was included, mainly Chinese food oriented, and with reasonable varieties.

8/10

Excellent

15 Jan 2015

David

Happy stay

Happy stay

Partner

10/10

Exceptional

15 Nov 2014

Betty

Holiday Inn Express Luoyang City Center

Great value for what you get. Wonderful, professional, friendly and extremely helpful staff. Room was large, but bathroom continue to smell not so pleasant (had to keep the door closed and fan on the whole time). Breakfast was not overly impressive, but decent with mainly Chinese food... good coffee made up for it. There is a self serve laundry room on the first floor (in addition to the standard laundry service), which was a bonus. The restaurant right next door offers authentic, clean and delicious Chinese food. I would stay here again.

10/10

Exceptional

06 Nov 2014

TeikKean

Nice and comfortable hotel with courteous staff

I checked in in the evening before dinner and was felling hungry and was on the verge of exploding when there was a mixed-up with my booking. However, the courteous front office staff and their mannerism calms me down and the mixed-up was settled in the shortest possible time. The room was neat and clean and the bed comfortable. Overall, all the hotel staffs that I met were friendly, helpful and courteous. Only some of the guests were making life difficult for them by smoking in the lobby which is a non-smoking area. I also saw a guest who peel her boiled eggs and threw the egg shells on the floor!! Overall, my stay at the hotel is comfortable and enjoyable.

8/10

Excellent

02 Nov 2014

Jonathan

Business Hotel

Hotel was fine. No issues at all. Booked stayed and booked out.

8/10

Excellent

16 Jul 2026

Roar

Fin beliggenhet, kort vei til elven.

Friends_and_family Friends

10/10

Exceptional

11 Jul 2026

Baldwin Chung Ren

感到愉快、适逢端午，得到香包和粽子，好闻，好吃！
就在地铁旁

Partner

8/10

Excellent

18 Apr 2026

Florina

Bra tid, god frokost,rent rom.

Partner

8/10

Excellent

05 Apr 2026

Markus

Wir hatten ein Zimmer für drei Erwachsene Personen gebucht und auch bezahlt.

An der Rezeption erhielten wir allerdings nur zwei Zimmerkarten. Als wir eine dritte wollten, hieß es, dass wir diese nicht bekommen da pro Zimmerkarte nur ein Frühstück inkludiert ist.

Leider gab es eine kleine Diskussion, die wir dann unseres deutschsprachigen Reiseleiter schlussendlich zu unseren Gunsten klären konnten.

Es ist völlig unverständlich, warum bei einer Belegung von drei Personen (bei Buchung so angegeben) nur zwei ein Frühstück erhalten sollen.

Keine Ahnung, ob der Fehler beim Hotel oder bei EXPEDIA liegt so oder so für uns als Gäste völlig unbefriedigend

Das Zimmer war geräumig, sauber, das Frühstück reichhaltig, alles in allem hat es gepasst. Aufgrund der Lage kommt das Hotel bei einem weiteren Besuch sicherlich wieder in die engere Wahl.

Family