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Southeast Resort

Juneau - AK · United States

330 Seward StView location

8.2/10Excellent321 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort8.2/108.2
Condition7.8/107.8
Location9.2/109.2
Neighborhood9.0/109.0
Value8.8/108.8
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Southeast Resort

A stay at Southeast Resort places you in the heart of Sitka, steps from St. Michael's Cathedral and Russian-American Building #29. This hotel is 0.2 mi (0.3 km) from Sitka Pioneer Home and 0.2 mi (0.3 km) from Sitka Historical Society and Museum.

Stay in one of 106 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Sitka? This hotel has 1664 square feet (155 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Service fee: USD 7.00 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Spoken Language

    English

Nearby attractions

St. Michael's Cathedral 0.2 km / 0.1 mi
Sitka Historical Society and Museum 0.3 km / 0.2 mi
Russian-American Building #29 0.3 km / 0.2 mi
Castle Hill 0.3 km / 0.2 mi
Swan Lake 0.4 km / 0.2 mi
Sitka Pioneer Home 0.4 km / 0.2 mi
Baranof Castle State Historical Site 0.4 km / 0.3 mi
Alaska Native Brotherhood Hall 0.6 km / 0.4 mi
Sheet'ka Kwaan Naa Kahidi Tribal Community House 0.8 km / 0.5 mi
Russian Bishop's House 0.8 km / 0.5 mi
Sitka Sound Science Center 0.9 km / 0.5 mi
Sitka National Historical Park 0.9 km / 0.6 mi
Sheldon Jackson Museum 1.2 km / 0.7 mi
Moller Park 1.3 km / 0.8 mi
Turnaround Park 1.3 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Southeast Resort

8.2
Excellent
321 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
8.2 /10
Condition
7.8 /10
Location
9.2 /10
Neighborhood
9.0 /10
Value
8.8 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
26 Jul 2026
Matthew
Aged but clean
10/10
Exceptional
25 Jul 2026
MIchelle
This hotel has been a Sitka staple for many years and everyone knows where it is! The restaurant and bar/food truck below offered options anytime you could be hungry and it was just about the central hub of everything! Enjoyed the amenitis, the closeness of shops and food and the staff was always super attentive and helpful!
8/10
Excellent
07 Jul 2026
Carrie
Great location. Has airport shuttle. Convenient.
Friends
8/10
Excellent
29 Jun 2026
Mark
Nice central location a little noisy being down on the main drag, but overall good experience!
6/10
Pleasant
18 May 2026
Verlene
The hotel may have rebranded to the Southeast Resort, but it is an old hotel. The refrigerator shell was broken. The room just looked tired. The elevator was extremely slow. The bathtub wasn't really clean and there was someone else's long hair clinging to the shower curtain, yuck. On the positive side the bed was quite comfortable, and the hotel location is right by downtown and close to tourist areas.
Self
6/10
Pleasant
18 May 2026
Randolph
Excellent staff, large clean room and beautiful view of Sitka marina from room. Some furnishings need to be upgraded. For example the shower did not work well.
Partner
8/10
Excellent
14 May 2026
Grace
Love Sitka
Family_with_children
10/10
Exceptional
11 May 2026
Nekita
Great stay!!
10/10
Exceptional
10 May 2026
Mary
NIce Hotel. Clean. Had a small gym, great for morning workout. Nice restaurant on site.
Friends
10/10
Exceptional
10 May 2026
Mary Lou S
The front desk (owners) were very helpful with site seeing and dinner recommendations.
Partner
10/10
Exceptional
09 May 2026
Barbara
Excellent, friendly staff. Beautiful place. Highly recommend.
Family
10/10
Exceptional
24 Apr 2026
Jon
Wonderful place to stay. Located in the city center, making everything walkable. Good food with a great staff.
Self
10/10
Exceptional
09 Apr 2026
Cordula
The room was practical and comfortable.
Friends
10/10
Exceptional
07 Apr 2026
Chris
Overpriced for the age but doable
Friends_and_family Friends
2/10
Poor
18 Mar 2026
Curtis
No view. Hotel refused to give wake up call. Shuttle didn't show.
10/10
Exceptional
18 Feb 2026
Erin
Good hotel, close to everything . Easily walkable.

Definitely recommend for others
Self
10/10
Exceptional
14 Nov 2025
Andy
Good value and perfect location!
10/10
Exceptional
01 Nov 2025
Naomi
Gym leaves more to be desired. Friendly staff. Comfortable rooms
6/10
Pleasant
09 Oct 2025
Antonietta
Pickup at airport by hotel shuttle was excellent. Staff was friendly and efficient at check-in. The room, while very clean, was quite dated and smelled a bit strange but with the window open was much better. The bed was very nice and comfortable! Unfortunately, there was no hot water in the morning and so I was forced to wash as best I could with cold water. When reported to the front desk they simply said ‘sorry about that’ and that they were trying to get it fixed. No offer of a discount or some other concession, which would typically have been offered by a hospitality-focused hotel. The hot water was fixed by the end of the day and worked fine for the next two days.

All in all, the accommodations were fine so long as expectations aren’t for anything other than a serviceable room.
Business
8/10
Excellent
29 Sep 2025
Robyn
Very convenient.
Business
10/10
Exceptional
28 Sep 2025
William
The staff was very friendly and made the check and out process very easy.
Business
4/10
Poor
20 Sep 2025
Anany
Couldn’t get wifi access made it difficult to access my laptop. Had to go to the lobby to for wifi access.
Business
10/10
Exceptional
18 Sep 2025
LAURA
Conveniently located
8/10
Excellent
16 Sep 2025
jacqueline
No
Leisure Family
10/10
Exceptional
15 Sep 2025
Cynthia
Front desk help was friendly and fantastic. They even allowed us to check in early! Very convenient location too.
6/10
Pleasant
07 Sep 2025
Paul
Access to cruise terminal was easy.
8/10
Excellent
22 Aug 2025
Denette
All ok. Liked Sitka.
Partner
8/10
Excellent
18 Aug 2025
Shannon

Great location

The hotel is located in close proximity of all sorts of adventures. Access to public transportion is easy from the hotel. The shuttle to and from the airport is frequent. The staff are hard working and kind. Our room was fine, small but sufficient. If you are using the private taxis be sure to confirm the cost before you get in!
Friends_and_family Friends
8/10
Excellent
18 Aug 2025
Cathy
The beds were comfortable
Leisure Family
10/10
Exceptional
17 Aug 2025
Claire
Very average
Noisy
Hot in room
Leisure Friends
2/10
Poor
16 Aug 2025
Doug
The advertising for this hotel is totally false. This was the darkest, dankest, stinkiest hotel I have ever stayed in and I have traveled the world. The beds are awful. We didn’t even bother going in the restaurant because of the smell. The hallway is on the third floor smell like urine. Thermostat in our room did not work. The bathtub had a huge chip out of it. The shower curtain was held on by two screws. The painting in the room was awful. Very sloppy. Don’t go barefoot.
Leisure Partner
8/10
Excellent
13 Aug 2025
Tabitha
The restaurant had amazing steak.
Leisure Pet
8/10
Excellent
09 Aug 2025
Robert
The staff was very friendly and helpful
8/10
Excellent
01 Aug 2025
Eric
Property was pleasant. Not upgraded but the bed was comfortable and the van pick up and drop off for the airport was very nice!
10/10
Exceptional
18 Jul 2025
Elizabeth
This was a pleasant surprise- front desk staff upgraded us to a suite with views of both harbor and mountains when we told them it was my partner’s birthday. All staff were incredibly friendly and kind. Bed was extremely comfortable with lots of pillows and soft sheets. Location is right in the downtown area near all restaurants, shops, and public transit yet quite quiet. Our 3 night stay was excellent! Facility could use an update, but it was absolutely fine for us especially with the spacious room and king sized bed. Smart tv was a plus.
10/10
Exceptional
17 Jul 2025
Thomas M
Nice central Sitka location with great harbor views and excellent staff.
Leisure Family
4/10
Poor
04 Jul 2025
Catherine
Very expensive straightforward hotel, not a resort at all.
Restaurant adjacent which at 11:15am didn't serve just coffee, only full linch menu.
Leisure Self
10/10
Exceptional
30 Jun 2025
Diana
With an older hotel charm, our stay was very clean and comfortable. It felt very homey but quality. The staff were incredibly helpful and friendly! One tiny sadness was that there did not seem to be any attempt to make or keep refilled complimentary coffee in the lobby.
Leisure Family
8/10
Excellent
28 Jun 2025
Loren
All good
Business Self
4/10
Poor
21 Jun 2025
Richard
The beds were very, very bad...matresses should have been replaced a while ago!
Shower head power was too hard.
Refer froze everything...then we found a reostat.
Leisure Partner
10/10
Exceptional
20 Jun 2025
Al
Great location.
Ramone, the highly-rated actor and stripper, was hilarious and a great bartender.
8/10
Excellent
06 Jun 2025
Bruce
Centrally located. Most attractions are within walking distance.
Leisure Partner
8/10
Excellent
24 May 2025
Randy
Centrally located, clean but pretty worn could use a little upgrading,
8/10
Excellent
10 May 2025
Catharine
The hotel was nuce. A bit noisy but close to shopping and cultural places.
8/10
Excellent
09 May 2025
Herbert

Good view!

The stay was very good. The bathroom would be good it the toilet was bigger. We loved the view but would have been better if we were at the top floor.
Friends_and_family Family
8/10
Excellent
09 May 2025
Joseph H
Excellent location
Leisure Self
10/10
Exceptional
05 Apr 2025
Mary

Comfy

Nice hotel, rooms were clean, comfortable and spacious. No microwave in room or breakfast included are a downside and only ice machine was broken but staff were happy to get ice for me.
Self
8/10
Excellent
19 Jan 2025
Verified traveler

High School Basketball Travel

We enjoyed our stay at the Westmark in Sitka! The hotel was comfortable with plenty of amenities. The location was great for accessing shopping and restaurants as well as sightseeing adventures. We ate in the restaurant also and really enjoyed the food. My partner and I had to work on this trip but found private office space to remotely attend a meeting. The staff was very helpful with all of our questions. One thing that was a bit too much for us was the use of strong-smelling cleaning supplies ... just a bit over the top. We would stay here again when we visit Sitka!
Partner
10/10
Exceptional
01 Jan 2025
Eric
Sitka is a beautiful place and this is the perfect place to stay. It's clean, comfortable and has everything, including a great restaurant. The location is central to everything and the staff are absolutely the best.
Leisure Self
8/10
Excellent
07 Dec 2024
Tom
Very comfortable bed… pillows need to be updated
Business
10/10
Exceptional
29 Nov 2024
Eric
great stay, staff makes you feel like family
10/10
Exceptional
03 Oct 2024
Daniel
The staff was friendly and helpful!
Leisure Family
8/10
Excellent
24 Sep 2024
David
The staff was extremely helpful most of the time. The day staff was excellent, but the night staff was somewhat confused and baffled. The first room I was in was somewhat run down, but the second room was in much better shape. They do not have ice machines on the floors.
Leisure Self
10/10
Exceptional
22 Sep 2024
Hannah
Nice, convenient to everything in town, large lobby for waiting, room was clean, sunny with large windows. I’d highly recommend the Westmark.
Leisure Family
10/10
Exceptional
20 Sep 2024
Hotel

Five stars!

I am a germaphobe when it comes to hotel rooms and I was pleasantly surprised how CLEAN my room was! The carpet was the biggest joy for me as I didn’t feel the need to keep my feet covered like I have in other hotels. It seemed like they really took care of everything I could need, wouldn’t change a thing!
Business Self
6/10
Pleasant
04 Sep 2024
Ruth
Close to everything
10/10
Exceptional
27 Aug 2024
Arnie ISSi
Airport shuttle was important, Great location in city center, Nice Hotel, Clean and Safe.

Business
8/10
Excellent
15 Aug 2024
Christopher
Good location. Airport transfer was on time. Nice Room.
Leisure Family
4/10
Poor
17 Jul 2024
Susan

Disappointed

There was no air in the room. Thank you for the floor fan! I had to replace my door key 4 times. The handle on the door was semi-functional. There were half a dozen hairs in the tub. There were two remote controls to use for the tv with no instructions for use (had to use the source button)
Business
8/10
Excellent
13 Jul 2024
Shelley
While an older property, well maintained and very clean.
Leisure Family
6/10
Pleasant
30 May 2024
Jean
Great view of Sitka harbor. Property way overpriced
Leisure Partner
10/10
Exceptional
20 May 2024
Karen
Nice to have shuttle waiting instead of calling for one. Very friendly at desk and so convenient to everything
10/10
Exceptional
10 May 2024
Lloyd
Staffing extremely friendly & displayed courtesy
Leisure Self
8/10
Excellent
02 May 2024
Lawrence

OK

One of and handful of hotels in Sitka. The room was clean, comfortable, and somewhat dated. It is expensive for what is offered but all of Alaska is.
My only issue was that the room was supposed to come with breakfast. They had in room coffee but that’s it.
Friends_and_family Family
10/10
Exceptional
09 Apr 2024
Renita
Really friendly and accomodating staff. Lovely property with several cozy lounging/working options.
4/10
Poor
30 Mar 2024
Taylor
Sitka was amazing, wouldn’t stay here again though.
10/10
Exceptional
15 Mar 2024
Pam
This was comfortable and quiet. The restaurant was good, the bartender made great margaritas, and it is within walking distance of other local restaurants and coffee shops.
Business Self
10/10
Exceptional
02 Mar 2024
Dawn
A wondefful but quick off season stay. Very friendly and eould stay again.
Leisure Partner
10/10
Exceptional
21 Jan 2024
Henry
Everything was great
Business_and_leisure Partner
10/10
Exceptional
21 Jan 2024
Carl
Our flight out got cancelled, and the folks at the Westmark went above and beyond to accommodate us, offering to setup late checkout, holding our luggage for us and even setting up an evening shuttle to the airport. I wish more hotels provided that level of service.
Business_and_leisure Partner
10/10
Exceptional
19 Jan 2024
Elizabeth
Great hotel in Sitka!
Leisure Family
10/10
Exceptional
13 Nov 2023
Roberta
My hair dryer didn’t work and when I used bathroom plug in it fell out.
Leisure Friends
6/10
Pleasant
12 Oct 2023
Clare
The Westmark was fine for one night. I would not want to stay here for a duration of time. It is old and outdated. Felt slightly unclean. But the bed was comfortable and the staff was friendly.
Business Self
10/10
Exceptional
09 Oct 2023
Sharon
Friendly staff
Leisure Family
10/10
Exceptional
23 Sep 2023
Jerry
Great place!
Leisure Family
8/10
Excellent
10 Sep 2023
John
Nice facility, with staff who are knowledgeable and polite.
6/10
Pleasant
28 Aug 2023
Pamela

Fire alarms @ 1:30 AM

Our stay was great! Except for the Fire Alarms going off at 1:30 in the earlier AM. Then again within and hour of returning to our room. Which caused a 6 hour flight delay. Due to the Delta flight crew was also staying at the Westmark!
Friends_and_family Family
4/10
Poor
28 Aug 2023
Sheila
Fire alarm went off twice at night. Poor communication and instruction by staff.
10/10
Exceptional
22 Aug 2023
Graham
Great!
10/10
Exceptional
05 Aug 2023
Tim
Exce
Leisure Family
8/10
Excellent
03 Aug 2023
Verified traveler

Two nights in Sitka

Hotel needs an update. Bathroom fan attached to lighting and made constant noise. Staff incredibly friendly and helpful. Great location for hitting the major sights.
Partner
8/10
Excellent
03 Jul 2023
JOSEPH

Worth considering. Terrific staff. Great location.

Terrific, helpful staff. Great location. Great shuttle service. Our room (a double facing in land) was a bit cramped but I think other water view doubles may be larger. Staff offered to have us change rooms which was appreciated but we were only staying a couple nights so we didn’t bother. Comforable beds and pillows but the covers were a bit much for the warm June weather. Our dressser had seen better days - it was pretty beat up. Huge fridge. Shower/bathroom all good. I didn’t check out the fitness center.
Friends_and_family Friends
8/10
Excellent
23 Jun 2023
Trey

Nice hotel in a great location

Nice, quaint hotel in a great location downtown within walking distance of shopping, dining and entertainment. Friendly service and a terrific restaurant too! Very clean and comfortable rooms as well. Would definitely stay here again!
Business
2/10
Poor
22 May 2023
william
Comfortable bed. Tiny room. Noisy bathroom fan. Property similar to Motel 6 In quality at four times the price Good shuttle service to airport. Room was too hot to sleep comfortably even with window open
Leisure Family
8/10
Excellent
15 May 2023
linda
standard room a little too small
Leisure Family
10/10
Exceptional
30 Apr 2023
Kennon
Restuarant has amazing food, and the staff is always the best most helpful. I stay here a few times a year and the staff is always great.
Business Self
10/10
Exceptional
27 Apr 2023
Brittany
Westmark was truly something special from the staff checking you in to the restaurant full of bubbly and inviting characters. The rooms were nice and because they were slow they let us check in early. Beautiful views all around!! If you are going to stay anywhere stay at westmark. Their restaurant was also absolutely amazing.
Leisure Partner
10/10
Exceptional
01 Feb 2023
Renita S
Very nice accommodations. Close to shopping centers also dining
Leisure Self
8/10
Excellent
21 Oct 2022
Brandon

Not too shabby.

The bed was really comfortable. Dude at the desk was cool.
Business
10/10
Exceptional
26 Sep 2022
Melanie
Love the fact that it was in the middle of town
Leisure Friends
8/10
Excellent
18 Sep 2022
Ashton
Immense views of Sitka Sound from our room. Very friendly and amicable staff. Overall a great ending point of our trip to Alaska.
Business_and_leisure Partner
6/10
Pleasant
09 Aug 2022
Hannu
-
Business Self
8/10
Excellent
06 Aug 2022
Bruce
Convenient
Leisure Partner
8/10
Excellent
26 Jul 2022
Elaine
It was convenient and had a shuttle to the airport.
Leisure Family
10/10
Exceptional
22 Jul 2022
Ryan
GOOD STAY
Business_and_leisure Family
8/10
Excellent
03 Nov 2021
Sergei

Westmark is OK

The hotel is perfectly locate din the middle of Sitka. The staff is friendly and pretty efficient. My only serious complaint is the absence of breakfast. And generally speaking the hotel's own restaurant has gone downhill compared to my previous stays here.
Business
10/10
Exceptional
30 Oct 2021
Kennon
Great property, the staff is always great. I never understand why only half of the TV stations have sound.
Business Self
10/10
Exceptional
29 Sep 2021
Preston
The staff was incredible, very helpful and willing to go the extra mile.
Leisure Family
10/10
Exceptional
24 Sep 2021
William
It was a very clean and nicely presented hotel. All of the staff was very kind and accommodating.
Business_and_leisure Partner
8/10
Excellent
31 Aug 2021
Alec
The hotel was clean and well maintained, although dated.
The COVID situation has put a strain on service, but we were happy to see that wearing a mask was required and adhered to during our stay.
Leisure Partner

Location & surroundings

Southeast Resort
330 Seward St, United States, United States

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