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Best Western Plus Riata

Abilene - TX · United States

504 W Commerce StView location

9.0/10Excellent708 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort9.2/109.2
Condition9.0/109.0
Amenities9.0/109.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Riata

This three story beautiful Best Western Plus Riata has 58 rooms, and an extra-large outdoor swimming pool.

We are within walking distance to a Walmart Supercenter, and a number of restaurants that include Cotton Patch, Buffalo Wild Wings, Humphrey Pete’s (where steaks are cooked to perfection) and the famous Underwood's Cafeteria.

We are just two miles away from Howard Payne University, and close to Lake Brownwood, Camp Bowie Family Aquatic Center, and the Railroad Museum. Hotel amenities include Texas sized rooms with a five star look and feel. Our large king rooms feature a sitting area with two televisions.

We also offer double queen rooms and adjoining rooms, in-room coffee service, microwaves, and refrigerators. A free full hot breakfast buffet is available every morning. We are a 100% non-smoking hotel with free Wi-Fi and an elevator available.

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Guest laundry, a sundry shop, 24-hour coffee station, a business center and fitness center are also available. We feature a large, fenced parking lot to accommodate busses and trucks with 24-hour video monitoring.

With a stay at Best Western Plus Riata in Brownwood, you'll be within a 5-minute drive of Regal Heartland and Howard Payne University. This hotel is 1.2 mi (1.9 km) from Martin & Frances Lehnis Railroad Museum and 1.7 mi (2.7 km) from Nabers Tennis Center.

Make yourself at home in one of the 58 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.

Conveniences include desks and separate sitting areas, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The seasonal pool will be open from May to July.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Guests will receive key retrieval information. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    21
  • Optional fees
    • Crib (infant bed) fee: USD 10.00 per stay
    • Rollaway bed fee: USD 10.00 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Martin & Frances Lehnis Railroad Museum 2 km / 1.2 mi
Howard Payne University 2.2 km / 1.4 mi
Regal Heartland 2.5 km / 1.5 mi
Nabers Tennis Center 2.5 km / 1.6 mi
Doulas MacArthur Academy of Freedom 2.8 km / 1.8 mi
Camp Bowie Memorial Park 6.9 km / 4.3 mi
Brownwood Regional Medical Center 7.5 km / 4.6 mi
Brownwood Country Club 9.3 km / 5.8 mi
Lake Brownwood 10.8 km / 6.7 mi
Lake Brownwood State Park 34.5 km / 21.4 mi
Brennan Vineyards 42.6 km / 26.5 mi
Mills Park 47.1 km / 29.3 mi
410 Gallery 47.2 km / 29.3 mi
Coleman Public Library 47.2 km / 29.3 mi
Coleman City Hall 47.5 km / 29.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 58
  • Number of floors (main building): 3
  • Double rooms: 22
  • Suites: 1
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
Show 25 more facilities & services
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Secure parking
  • Laundry serviceExtra charge
  • Multilingual staffExtra charge
  • Air conditioning in public areas
  • Fireplace
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • GymExtra charge
  • Luggage room
  • Clothes dryer
  • Conference room
  • Meeting room: 1
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Outdoor freshwater pool
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Best Western Plus Riata

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western Plus Riata

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Best Western Plus Riata

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 23 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable10 photos

    Best Western Plus Riata

    DOUBLE Accessible

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wheelchair-accessible
    • Dining Area
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Plus Riata

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Plus Riata

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • Accessible • 1 Bedroom • 23 m²QUA.H6
    QUADRUPLE AccessiblePhoto unavailable8 photos

    Best Western Plus Riata

    QUADRUPLE Accessible

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Plus Riata

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Best Western Plus Riata

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 BedroomSUI.NM-10
    SUITE NON SMOKINGPhoto unavailable2 photos

    Best Western Plus Riata

    SUITE NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-10

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-10
    DOUBLE AccessiblePhoto unavailable4 photos

    Best Western Plus Riata

    DOUBLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-10

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • Dining Area

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Plus Riata

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Plus Riata

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-1

    Photos are not available for this room type.

    Best Western Plus Riata

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Best Western Plus Riata

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Best Western Plus Riata

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Plus Riata

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 23 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable11 photos

    Best Western Plus Riata

    Room KING SIZE BED

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Wi-fi
    • Dining Area

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Best Western Plus Riata

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 23 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable10 photos

    Best Western Plus Riata

    Room TWO QUEEN BEDS

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Best Western Plus Riata

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus Riata

9.0
Excellent
708 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.0 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
Arthur
Staff was incredibly helpful and the property was extremely clean!
Partner
10/10
Exceptional
17 Jul 2026
Petra
Very large room with comfy bed! Air conditioner worked great! The front desk was extremely helpful. Very nice hotel that I will definitely stay at again!
Partner
10/10
Exceptional
16 Jul 2026
Kasey
Big rooms
2/10
Poor
16 Jul 2026
Michael
Rooms stink of mold had to leave still haven’t been refunded
6/10
Pleasant
15 Jul 2026
Ronny
Need to work on bathroom door where it will open all the way. Breakfast had mold on the bread. Not as good as the last time I stayed. But overall I will stay here the next time I'm in town.
Friends_and_family Family
8/10
Excellent
12 Jul 2026
Michelle
The staff were very friendly. The room was nice. It was a little frustrating late at night when I kept hearing the door shut and what sounded like trash bags being opened across the hall. It would be nice to fix the door to the maintenance/supply room to a soft closing door.
Friends_and_family Family
2/10
Poor
10 Jul 2026
Jason
The entire experience was bad. We had to move rooms three times due to the rooms being flooded from the rain and from the air conditioners, the washing machine was out of order we ask for the manager to call us several times and no call and we were still charged the full amount
Friends_and_family Family
8/10
Excellent
09 Jul 2026
Robert
Clean decent breakfast nothing special
Self
2/10
Poor
09 Jul 2026
Michael
Wouldn't recommend this place to anyone!!

Stayed here for a state baseball tournament with 7-8 other players plus their extended families, so we are talking 10+ rooms. First night a storm blew in with 50+ mph winds. Rain came in all the windows that faced the north (direction the storm was coming from). Flooded two rooms and the water made it all the way to the front door of each room. Second night another storm hit from the south, blew water in all of the South facing windows. AC's leaked in the rooms, door handles broke off bathroom doors, doors don't shut properly (screws sticking out), rooms smelled of mildew, slow cleaning staff and the list just goes on, on and on.

This place would be #1 on the DO NOT STAY list. Avoid this place!!!!
Friends_and_family Family
8/10
Excellent
07 Jul 2026
Sonda
The staff was really nice and helpful. I absolutely loved the coffee maker and options. There is also a Kerig in the room. The room was clean but thin walls. Could here outside traffic and neighbors. Hallway carpet was pretty worn but clean. Will I go back..absolutely.
Family
10/10
Exceptional
03 Jul 2026
SUSAN
Rooms were spacious and comfortable. Good bed and shower. We usually avoid Best Western but we will come back here.
Partner
10/10
Exceptional
02 Jul 2026
Tod
Clean, updated, and quiet room, very helpful and thoughtful staff, and solid amenities.
Partner
10/10
Exceptional
01 Jul 2026
Hector
Great service
Family
10/10
Exceptional
01 Jul 2026
Gerry
ALL WAS GOOD.
Partner
10/10
Exceptional
29 Jun 2026
Julia
very satisfied
6/10
Pleasant
20 Jun 2026
Michael
This motel is fine. Staff was excellent and the rooms long and spacious. However, If you stay, stay on the top floor. I was on the first floor and could hear every footstep my upstairs neighbor made. Seems like there is no insulation for noise between floors. Very irritating.
Self
6/10
Pleasant
17 Jun 2026
Edith
The bed was very comfortable. Room was cold & cozy. The disinfectant smell in the hallway, elevator, etc.. smelled strongly & reminded me of a gas station bathroom. Fortunately it didn’t go into the bedroom. Breakfast: An instant Nescafé machine that gave me a cup of hot water; I had to flag someone down to fix the problem.There was no water in the breakfast area; I had to buy a bottle. The water by the coffee machine had lemons & limes& hadn’t been changed for awhile; it was down to about 2”. Not appetizing!
4/10
Poor
17 Jun 2026
Don
1st room had standing water in it. I requested another. The 2nd room had a toilet that wouldn’t flush.

Next day used their “gym”. Both tread mills didn’t work.

Place is in desperate need of repairs and renovations.
Self
6/10
Pleasant
11 Jun 2026
Kaylie
The stay was fine. You can see where things need to be fixed or updated. That didn't bother me. It was clean. The front desk was great. Breakfast was alright. What bothered me was the bathroom. I don't know if it was just my room. The shower curtain did not stay closed all the way, so we made a big mess with the water splashing out. The water pressure was super strong, like it was stuck on full blast. The vent did not work. When finished with the shower, the whole bathroom was covered in condensation. I mean the whole bathroom! Walls, toilet paper was soggy, the countertop, and everything else there. It was rather bad. But other than that, the stay and the room were fine.
Family
10/10
Exceptional
07 Jun 2026
Keli
Great place to stay id love to stay again!!!
Friends_and_family Family
10/10
Exceptional
07 Jun 2026
Conly
Staff was great, the room was comfortable and relaxing, and the breakfast was good as well
Self
8/10
Excellent
03 Jun 2026
Timothy
Older but refurbished. Room was nice and bed was comfortable. Plenty of parking.
Family
6/10
Pleasant
02 Jun 2026
Hugo
There was a dead roach in the room. The shower drain was very slow and
Shower curtain was short allowing water to splash outside making a mess. Mattress were very comfortable.
Business
10/10
Exceptional
01 Jun 2026
Ronald
Everything worked as it should would absolutely stay here again!!
8/10
Excellent
29 May 2026
Dekithia
When entering room it had a very strong mildew smell. but otherwise it was very clean and staff was friendly.
Self
10/10
Exceptional
24 May 2026
Jan
Our room was large, like a suite, very fresh & clean with nice bedside lighting features. Comfortable king bed. Only item that could be better is the startlingly loud power flush of the toilet. Pretty shocking the first time & disturbing at night.
Very nice breakfast/ lounge area with extensive selections. Coffee could be better. Appreciated a map & guide for Brownwood in the room. Parking is plentiful with lobby entrances front & back. Pleasant staff at the desk & nice notes in the room from housekeeping.
Partner
8/10
Excellent
24 May 2026
Charles
Have stayed here twice over the past two years and both times was excellent. Rooms were clean and comfortable and had proper amenities and the breakfast is very good, with the waffle maker making it even better. Pretty decent hotel for a small town.
Self
10/10
Exceptional
22 May 2026
Mary
This will be my go to hotel when I visit Brownwood!! It’s wonderful and clean!!
Self
10/10
Exceptional
15 May 2026
Mary
The front desk clerk was very nice, helpful and informative. The room was exceptionally clean. I felt safe and it was quite. I will be staying there everything I go there for work. They also have a mini fridge and microwave in the rooms. They have plenty of parking in the back that is well lit. The swimming pool was beautiful. The front desk clerk did advise me what time breakfast was but due to work I didn't get to enjoy it.
Self
4/10
Poor
11 May 2026
Norman
I booked an accessible room, but was assigned a standardly equipped room.
Critical mistake.
Family
10/10
Exceptional
10 May 2026
Gregory
Everything was clean the staff was nice and helpful and very polite.
10/10
Exceptional
10 May 2026
Troy
The property was clean and rooms were clean. The staff was friendly and helpful. I would definitely stay there again.
Family
10/10
Exceptional
09 May 2026
Tammy
Very nice staff and quiet
Self
10/10
Exceptional
05 May 2026
Maria
Very clean room
Partner
6/10
Pleasant
04 May 2026
Misty
The smell when you walk in wasn't pleasant. It smelled like mildew and very stagnant. I guess my room was near the laundry room because I heard the dryer all night.
Self
10/10
Exceptional
03 May 2026
Evie
Friendly staff. Clean rooms
Family
10/10
Exceptional
28 Apr 2026
Ima
Everything was exceptional. Definitely coming back.
10/10
Exceptional
27 Apr 2026
MINERVA
Over night stay in Brownwood. Large size room. Decent breakfast. Near shopping.
Partner
10/10
Exceptional
24 Apr 2026
Queston
Best Western Plus continues to impress. Good value walkable to Buffalo Wild Wings.
Self
2/10
Poor
18 Apr 2026
Brandon
Entire floor and room smelled strongly of body odor and entire room floor was sticky
2/10
Poor
16 Apr 2026
Sherry
Robbed me of $150 for \"room security fee\" and promised to give it back the next morning when they saw I had not damaged the room. It's been 3 weeks and I'm still fighting them for my refund. Beware .... Do not stay here!!
10/10
Exceptional
12 Apr 2026
Kristen
The staff was very friendly and calm even though they were extremely busy. I have stayed here before and will stay here again. I love the coffee machine. The rooms are clean and my stay was quite.
Self
2/10
Poor
12 Apr 2026
Claudia
Beds weren’t clean. The door to our room had a gap you could easily get in the room. The remote was missing they brought another one but it wasn’t programmed. Horrible experience
Partner
10/10
Exceptional
07 Apr 2026
Ronald
Staff were friendly hotel was clean. Location was perfect.
Friends
8/10
Excellent
30 Mar 2026
Jeff
Everything was great when we stayed, Clean room. Great TVs in the room. Breakfast was great every morning. Definitely will be back. We go to Brownwood for the lake and fishing. We will return.
Family
10/10
Exceptional
22 Mar 2026
Sandra
Very clean and friendly staff would stay again
10/10
Exceptional
11 Mar 2026
Charles
The room was great for our one night stay. The bed was very comfortable. The bath was clean but very small.
The hairdryer had a sticky handle.
Family
10/10
Exceptional
09 Mar 2026
Debra
GREETED UPON ARRIVAL, STAFF WAS KNOWLEDGEABLE. VERY CLEAN AND COLD ROOM, BREAKFAST WAS AWESOME AND A VARIETY OF BREAKFAST ITEMS. WOULD STAY HERE AGAIN.
Friends_and_family Family
10/10
Exceptional
05 Mar 2026
Joseph
Hotels.com needs to explain to me what I owe after got card use
Friends_and_family Family
8/10
Excellent
05 Mar 2026
Allen
Our room was excellent, clean and spacious. We just had one issue and that happened around 4:00 AM when a group of people were talking and laughing loud down below our room. This went on for over an hour, keeping us awake
Partner
10/10
Exceptional
05 Mar 2026
Lydia
Great customer service
Friends
10/10
Exceptional
25 Feb 2026
Antonio
Every thing good
6/10
Pleasant
25 Feb 2026
Lisa
We had parked our truck and trailer in the car park and were threatened by the manager (via an email to the company)that it would be towed as they believed we were not guests. Maybe a log of vehicles parked would be useful to avoid any such threats. This happened on the second nightbof our stay amd we had parked in the same spot the night prior wigh no incidencewhenncheckinh in would remove this that unlesss
Partner
8/10
Excellent
18 Feb 2026
Leslie
We enjoyed the spacious room. The shower water pressure was awesome! There was some visible signs of previous water damage in the restroom, but not enough to affect our stay.
Friends_and_family Family
10/10
Exceptional
15 Feb 2026
mariano
Room was clean
10/10
Exceptional
15 Feb 2026
Louis
The room was clean and spacious., check in was a breeze and staff was friendly and helpful. Great extra such as four Keurig pods, coffee/tea available in the lobby and more. Bed was comfortable and the location was quiet. We would absolutely stay here again.
8/10
Excellent
12 Feb 2026
Heather
Very clean, friendly staff.
Business
10/10
Exceptional
05 Feb 2026
Sharon
Staff very nice and friendly. Room was very clean and roomy. Great hot water in shower.
Leisure Self
10/10
Exceptional
02 Feb 2026
Latrise
The room was very clean and the Christian was very nice and fixed the machine so my husband could have some hot chocolate. I would stay there again
Business Family
4/10
Poor
28 Jan 2026
Martin and Valerie
The hotel felt a little beat up. Carpet outside the room looked like someone had got sick on it. Our biggest complaint was breakfast. There was a coffee machine that did not work. There was no fresh coffee. Breakfast was all self serve machines. Of all the BW Plus we have stayed at this was a minus. There was nothing to make it a plus-stay!
Partner
10/10
Exceptional
23 Jan 2026
Karen
Yes
10/10
Exceptional
23 Jan 2026
Jesus
Great service, great room, and good breakfast
Leisure Family_with_children
10/10
Exceptional
13 Jan 2026
Tim
yes it was awesome!!
Friends_and_family Family
10/10
Exceptional
09 Jan 2026
Francisco
My drivers really enjoyed breakfast before heading to work really clean rooms!
10/10
Exceptional
03 Jan 2026
Bonnie
Every thing stayes so clean … the ladies that help keep everything together work well together… the breakfast was different every morning so it wasn’t half bad … great group of workers who work well together….we sat out around the for pit area… it was relaxing
Leisure Family
8/10
Excellent
02 Jan 2026
Krissie
Patricia, the lovely lady who checked me both in and out, was the perfect host. Room was clean, lots of parking. Breakfast was as you’d expect so that is the only thing I found they could work on maybe. Still worth the stay.
Leisure Partner
10/10
Exceptional
28 Dec 2025
Raedel
Clean rooms and comfortable beds
10/10
Exceptional
14 Dec 2025
Justin
Clean
10/10
Exceptional
07 Dec 2025
Joshua
Place was clean, people were friendly, and the rates are very fair.
Business Self
10/10
Exceptional
04 Dec 2025
Aaron J
The overall stay was excellent. From the clean room, great customer service, and atmosphere were outstanding. Would recommend to anyone.
Leisure Partner
10/10
Exceptional
04 Dec 2025
Rocio
We stayed here for one night with our two small children. Room was clean and everything was as expected. Front staff were kind and respectful. We stayed here on a Saturday so breakfast was 7am-10am thankfully. They offered scrambled egg, sausage with veggies, potatoes, flour tortillas, waffles, yogurt, baked goods, coffee, juice, tea. It was pretty nice! Second time staying here and would stay here again.
Friends_and_family Family
10/10
Exceptional
30 Nov 2025
Dana
Convenient for activity we attended
Partner
10/10
Exceptional
28 Nov 2025
Maureen
Rooms were upgraded and very nice. No complaints at all
8/10
Excellent
28 Nov 2025
Donald
Yes the staff was really nice
Leisure Pet
10/10
Exceptional
20 Nov 2025
Ronnie
Spotless rooms. Friendly, hard-working staff that was attentive to our needs. We will stay again.
10/10
Exceptional
05 Nov 2025
Laurie
The room was larger and comfortable with an area for preparing food, sink, refrigerator, coffee maker, microwave.
Exercise room was open and clean.
The options to build your yogurt was nice.
Friends_and_family Friends
10/10
Exceptional
03 Nov 2025
Charles
Clean and quiet room, good location.
Partner
8/10
Excellent
22 Oct 2025
Steven
Fine overall.
6/10
Pleasant
15 Oct 2025
Michael
The bed was hard and i felt springs of mattress—very little sleep. They Only had Decaffeinated coffee in room! I drink regular!
Business Self
10/10
Exceptional
14 Oct 2025
Brett
can’t say enough good things about my experience at the Best Western Plus Riata. From the moment I arrived, the staff went above and beyond to make me feel welcome. Check-in was quick, friendly, and efficient, and every team member I encountered was courteous and professional.

The room was exceptionally clean, comfortable, and well-appointed — everything felt fresh and well-maintained. The bed was incredibly cozy, and I really appreciated the modern touches, from the big-screen TV to the spotless bathroom. The housekeeping staff clearly takes pride in their work.

The complimentary breakfast was a pleasant surprise, with plenty of hot and cold options that were fresh and well-stocked. The pool area and outdoor seating were also great for relaxing after a long day, and the location is perfect — close to restaurants, stores, and the main highway, yet quiet enough to get a peaceful night’s rest.

Overall, Best Western Plus Riata exceeded my expectations in every way. It’s clear that management and staff truly care about their guests’ comfort. I’ll absolutely be staying here again the next time I’m in Brownwood — highly recommend!
Business
8/10
Excellent
13 Oct 2025
Gina
Parking was easy and secure. Room was clean and confortable.
Leisure Partner
10/10
Exceptional
05 Oct 2025
Susan
Great service from the front desk. Rooms were clean & very comfortable. Would recommend
Leisure
8/10
Excellent
03 Oct 2025
Robin
Shower water could’ve been warmer
10/10
Exceptional
29 Aug 2025
Crystal
Very Clean and spacious rooms!!
Leisure Family
10/10
Exceptional
22 Aug 2025
LaJuana
This is the cleanest hotel I have ever stayed. Beautiful condition.
Leisure
4/10
Poor
12 Aug 2025
fitmx
First my name is not fitmx! Where did that come from? Second property does not take Amex. Nothing was said re that in reservation process. Third 1st room checked in was not cleaned or reset.
10/10
Exceptional
03 Aug 2025
Sara
Everything was wonderful and staff was super helpful and friendly! Only complaint was the bed pillows were REALLY small and squsihy! Should have brought my own pillow because I am a pillow snob! LOVED the Texas waffles and fresh build tour own yogurt!!
Friends_and_family Family
10/10
Exceptional
10 Jul 2025
Lyrissa
Large room. Clean. Nice staff. Easy!
Leisure Partner
10/10
Exceptional
30 Jun 2025
Tracey

Short but sweet stay

My daughter and I enjoyed our stay. Very comfortable and clean. Dominic at the front desk was extremely friendly and helpful. He called me after we left to inform me I had left phone charger. I really appreciated this call. I went back by to pick up my cord and Dominic kindly assured me that I wasn’t the only person to do this. I will definitely stay here again!
Friends_and_family Family
6/10
Pleasant
29 Jun 2025
kashawn
Friendly staff. Love the warm weather.
Leisure Family_with_children
2/10
Poor
26 Jun 2025
Mark
Dirty room. Filthy bathroomBroken elevator. Really bad breakfast.
Leisure Family
4/10
Poor
21 Jun 2025
Eran
I arrived to be given a third floor room with no elevators working. No Internet in the room. No chatter for the desk in the room. One would think for that price these are basic things that should be available.
10/10
Exceptional
14 Jun 2025
Tania
The property General Manager was working a double when I checked in. Expedia had really screwed up my reservation and she took the time needed to make sure I had a room and got me taken care of. After a long drive, I am grateful to her!
10/10
Exceptional
14 Jun 2025
Jerry
.
Business
10/10
Exceptional
02 Jun 2025
LYNDORA
The night clerk was very nice & courteous! Hotel was very clean.
Family
2/10
Poor
01 Jun 2025
Michelle
The trip was terrible we got there and we got there we had to buy clothes considering we didn't plan on staying that night but we had to buy clothes because we had a party to go to the next day and he graduation so it's a very Rush evening I had to plan the night we got lost in our way there and then when we did finally get there we will check in very quickly the girl was in a rush to get out once we got choked in we got to a room it was raining that night so we're not very happy but didn't have half our stuff for the next day because we did not plan on staying so we didn't have all our as you could say hair dryers and hair makeup and all that but we use what we need to use the top it off once we got in our room and situated I got a call from the front desk telling us that we were in the wrong room I still cuz we'd already switched into a bit dumb as it had already gotten down and wanted to rest we had not gotten some sleep we had a 7 hour drive there had to top it off I got a phone call after work and once we got a phone call afterwards they told us that you realize you did sign papers for another room I said no that was not my problem that's the front desk and again he said well I'm just letting you know that which was to me a gift trip I did not like the feeling that I was given to me which to me was a bad customer service
Leisure
10/10
Exceptional
25 May 2025
Gary
Great place to stay- great customer service.
Leisure Family
4/10
Poor
23 May 2025
Verified traveler
Staff was friendly, but I saw multiple roaches in my room.
10/10
Exceptional
20 May 2025
Ronnie
We had an accessible room. It was located conveniently near the front desk and the breakfast area. It was spacious. There were two tvs. Everything is well-maintained and looks recently remodeled.
Leisure
10/10
Exceptional
17 May 2025
Randy
Quiet
Leisure Family

Location & surroundings

Best Western Plus Riata
504 W Commerce St, Brownwood, United States

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Best Western Plus Riata

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