Name: Holiday Inn Express and Suites North East Erie I 9
Address: 6310 Old Station Road, North East, 16428, US

8/10

Excellent

05 Aug 2026

Elizabeth

We enjoyed our stay me The room was clean and breakfast had many options. They are finishing a remodel. Everyone loved the pools.

8/10

Excellent

05 Aug 2026

Martin

Rapport qualité/prix assez dispendieux.
Bon déjeuner. Belle piscine.

10/10

Exceptional

04 Aug 2026

John

All was good!

10/10

Exceptional

03 Aug 2026

Megan

Great place

8/10

Excellent

02 Aug 2026

Christopher

The hotel property was fine; the room was clean, though it felt like it was renovated in a rush. The beds were comfortable, and it's in a nice small town, so it was very quiet. There is a nice restaurant in the same parking lot as the hotel. Its main draw, I feel, is the small waterpark inside the hotel, which we didn't use. If you have a family with kids, it would probably be a great place to stay.

10/10

Exceptional

30 Jul 2026

Amanda

Great time and amazing staff

10/10

Exceptional

29 Jul 2026

Matthew

We had an amazing stay. The staff was so friendly, nice and helpful! The pool was awesome, our kids loved it! The breakfast was amazing. There were so many options for all different kinds of breakfast. The kids thought it was like a mini restaurant. We would definitely stay here again being how close it is to Niagara Falls and Lake Erie. The hotel is very conveniently located right next to I-90; which made it really easy to get where we wanted to go. It was kind of off by itself which was nice because it was very quiet you didn't have to deal with much traffic or noise. It just was a great experience!

4/10

Poor

28 Jul 2026

Rachel

We ran into car trouble while traveling during the night and needed a place quickly. This did exactly that, gave us a place to stay in a pinch. I thought it was overpriced. They had a great indoor pool with huge slide but we were in a jam and it wasn’t open while we were there but it looked like it could be a good time, I’m guessing that may have had an impact on the rate. Wasn’t worth what we paid but we were in need and it was close by. Staff was friendly. We were in the first floor and other guests were loud and sounded like they were in the room with us and the hotel played some type of elevator music and it was super annoying at the hours they played it, but it gave us what we needed for the time being.

2/10

Poor

24 Jul 2026

Susan

This hotel was very subpar for the price point and featured listing. The door to my room did not shut properly therefore never locked.
I did not notice this until the final day when I pushed on the door and it opened. My bathroom
Sink leaked a rusty colored liquid below the sink, the shower tub faucet was coming out if the wall. The shades did not close and allowed full visibility from the parking lot. Inadequate parking and it was loud at night. I will say the beds were very comfortable. I’ve stayed at many different hotels. I chose this for the proximity to my destination, but it was definitely not worth the $170+ dollars per night.

6/10

Pleasant

20 Jul 2026

Dallas

Our door didn't lock had to place a chair in front of the door at night for extra security. Looked as if the door had broken into beforehand. Spoke with someone from the hotel when paying for the hotel and requested the bigger room he said he'd make a note of it, upon arrival front desk didn't know anything about such a request. Lost power for a little bit on Friday afternoon. Also elevators felt like they were going to stop on you or break free every time we used them. Relative of ours actually did get stuck in the elevator for over an hour Sunday morning with her one year old with her.

Family_with_children

2/10

Poor

20 Jul 2026

Iran

The hotel was extremely dirty. When we arrived, our room had not been cleaned. The next day, we asked for the room to be cleaned, but it was still left dirty. Even the replacement towels were stained and unclean.

The water park was also very dirty and poorly maintained. The pools did not look clean, and the overall hygiene standards were unacceptable.

I paid a lot of money for this stay, and I am completely dissatisfied with the service, cleanliness, and overall experience. I would not recommend this hotel to anyone.

Family

8/10

Excellent

19 Jul 2026

Jennyfer

The hotel is nice and clean. Just the pool has a very strong odor of bleach, feels like it’s more than safe. Otherwise I liked everything.

Family_with_children

8/10

Excellent

16 Jul 2026

erica

Free easy accessible parking
Good variety breakfast options
Nice restaurant walkable distance

10/10

Exceptional

15 Jul 2026

Nancy

what was unique was the fact that there was daily housekeeping automatically.
have stayed in other hotels and had to request it or was on every 3rd day rotation.
thank you

Family

8/10

Excellent

14 Jul 2026

Tom

Ok

Partner

10/10

Exceptional

13 Jul 2026

Peggy A

The best items in my opinion are 1-the beds are the MOST COMFORTABLE ALONG W THE PILLOWS!..2- there are TWO pools one for adults one for children and then a hot tub so chances are good you can take advantage of two of those if you are seniors like us 3-the BEST place in Erie area to dine is a short walk across the road to New Harvest Restaurant where you can enjoy FRESH CUT FRENCH FRIES like KENNYWOOD --I had a Pontine-- french fries with a wonderful brown home made gravy topped with onions seasonings cheese curds(I made two meals out of it the serving portions are HUGE...and the chicken tenders/ haddock are FRESHLY made and melt in your mouth HUGE portions the desserts made by BRETZ BAKERY homemade absolutely succulent! Further across the road is the most unique tractor I have ever seen in a very tasty fruit etc farmer's market--the pickled green beans/jellies/smoked items we bought the smoked cheese curds yummy-lots of plants as well as fruits veggies and yes you can walk over to it -- they let you have a bag to carry your items in! TY Holiday Inn

Partner

8/10

Excellent

13 Jul 2026

Tom

Undergoing renovations.Staff was incredible. Property will be better when renovations are completed.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Tracy

Took my grandsons for the pool and it was amazing. HIGHLY recommend and would stay here again

Family_with_children

10/10

Exceptional

10 Jul 2026

Rebecca

The room was very clean. There is a large breakfast area and a nice pool with a waterslide and play area for kids.

Partner

10/10

Exceptional

07 Jul 2026

Carly

Breakfast was so good, it was all kept stock during breakfast hours. The staff was very friendly and happy to help with check in, out and needs while we were there! Parking was nice. The indoor pool and water slide was a family favorite way to end each day!

Family_with_children

10/10

Exceptional

05 Jul 2026

Joshua

Wonderful stay here even just for one night for the 4th of July holiday. Very clean room, bed was comfy and the ac worked well. The lady who checked us in was very gracious and quick. The pools were a much appreciated amenity after driving and the breakfast was fantastic!

Family_with_children

4/10

Poor

05 Jul 2026

deshon

The stay was ok, breakfast always good, however a couple of issues I had. 1 the hair dryer in the room was broken, someone who had the room before us appeared to have dropped it, whether they informed management or not is unknown.

However a couple of issues. Front desk staff was excellent, kind, friendly, however some members of the cleaning staff were rude, had attitudes, and their demeanor was such as yeah I don’t want to be here. It’s funny when I’m at a different hotel and the staff consists of latinas, the demeanor is more pleasant, so customer service training is needed, staff needs to smile and watch their tone with dealing with customers.

Also on the morning of checkout, housecleaning staff appeared at my door at 830am, 2 and a half hours before checkout time of 11am. Apparently she thought we had already checked out, but because she made a mistake, she still had a slight attitude towards our family. Again customer service training is required. Otherwise we had a good sleep as we traveled back west.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Jeremy

Everything was so perfect

Family_with_children

10/10

Exceptional

01 Jul 2026

Jerry

Wonderful property. Staff very helpful and the breakfast was five star

Partner

10/10

Exceptional

30 Jun 2026

Katie

Clean room and very comfortable bed!

Partner

6/10

Pleasant

30 Jun 2026

Dwayne

The room was fine. A little used but clean. The facility is really lacking especially with parking. They seem to have plenty of open slot for Elite members who obviously never go to North East, PA. On the other hand they forget about handicap parking with only two slots for the entire hotel. Including myself needing one I saw numerous cars with a placard but no where to park. They need to rethink their parking situation. Makes it tough for someone to load and unload in tight spaces.

Self

10/10

Exceptional

22 Jun 2026

Cinnamon

The little water park was so much fun!

Family_with_children

8/10

Excellent

21 Jun 2026

Lindsay

The hotel is nice and convenient (right off the highway). Just be aware if you arrive late there is no place to eat around this area!

8/10

Excellent

16 Jun 2026

Shawn

The pool was definitely a plus. Especially for kids. Everything was great, except the shower barely had any hot water. Our door to our room looked like someone was trying to break in at some point, but it was probably because of the latch on the inside.

Family_with_children

2/10

Poor

16 Jun 2026

Jennifer

The room was very dirty and the sink drain did not work. The chairs were ripped and multiple stains on the rugs. Do not recommend

8/10

Excellent

15 Jun 2026

Allen

Kids love the kiddy pool with water slide, etc. Very nice.

Partner

10/10

Exceptional

14 Jun 2026

Erica

Hotel definitely needs upgraded smell of smoke in the rooms along with mold . But the pool makes up for it!! My kids have a blast ever time we stay here.. just wish they would put back into the hotel what they get out of it ..it would be a beautiful hotel if they would just keep up with the maintenance

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Syed

Yes

10/10

Exceptional

06 Jun 2026

Elizabeth

Easy check in, clean room, excellent breakfast and friendly staff. We will stay here again. It is right off the highway and also has a great restaurant/bar next door.

Partner

10/10

Exceptional

05 Jun 2026

Morgan Kendall

Very friendly!

Partner

10/10

Exceptional

04 Jun 2026

caroline

Very nice and clean fun for the family

Family_with_children

8/10

Excellent

02 Jun 2026

Nicole

Nice convenient location close to highway. The pool was closed which was disappointing but the room was comfortable and we enjoyed dinner in North East.

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

Jeffrey

Very clean

Partner

8/10

Excellent

30 May 2026

Chad

Hot tub is kind of cold

Self

10/10

Exceptional

29 May 2026

Tiffany

Great place to stay with kids. Quiet rooms, clean facility. Nice breakfast selections

Family_with_children

10/10

Exceptional

27 May 2026

Jeffry

Breakfast was very good.

Partner

10/10

Exceptional

25 May 2026

Ruben

Super limpia la atencion por encima el desayuno perfecto

Family_with_children

10/10

Exceptional

22 May 2026

Mary

The breakfast was larger than expected great stay

Partner

8/10

Excellent

14 May 2026

Lawrence

Excellent breakfast

Family_with_children

10/10

Exceptional

14 May 2026

Patricia

Great staff/breakfast area was amazing/room and bed was great as was the bathroom.

Partner

8/10

Excellent

12 May 2026

Alexandra

The breakfast was great and the parking was absolutely fine there wasn't much of a parking lot so it wasn't far from the entrance. The staff were friendly and helpful.

Family_with_children

4/10

Poor

07 May 2026

Charles

Great location for our trip from North Carolina to visit Niagara Falls. If you love hearing interstate traffic all night, this is the place for you. Also annoying were the other guests letting their doors slam shut (not the hotel's fault), the people above us walking heavily on their heels (also not the hotel's fault), the man snoring loudly in the adjacent room and listening to the TV from another room due to poor soundproofing in this hotel. Took a long time to check in due to waiting on the couple ahead of us having problems of some kind checking in and only one worker at the desk who seemed to be doing his best to resolve the problem. I was really needing a good night's sleep after driving 10 1/2 hours to get there, but 1-2 hours left me exhausted for our next day (today) at Niagara Falls. Due to that, we were only able to spend 3 1/2 hours and had to leave to find rest the next night (tonight) at the Holiday Inn Express on Grand Island. We must head west tomorrow to be at a graduation in Hillsdale, MI, so thanks for unintentionally limiting our one and only chance to spend the entire day at Niagara Falls.

Partner

10/10

Exceptional

03 May 2026

Holly

The room was clean and spacious, the breakfast area was huge with a lot of options and staff was very friendly. The pool area was nice but very busy but my little one had a blast. The hot tub had way too much water in it and was up to my chin lol. It was overall a nice stay and I would consider going back.

Family_with_children

6/10

Pleasant

03 May 2026

Chrystal

They had the best breakfast ,great choices and quality was excellent. Highchair needs to have straps,that is my only complaint and maybe info on local places to eat

Family_with_children

10/10

Exceptional

03 May 2026

Luz

Good overall amazing breakfast and pool area for children

Family_with_children

2/10

Poor

03 May 2026

Andreia

The hotel was alright, my issue wasn’t the hotel entirely. The issue I had with this place is the lack of rules that weren’t even close to being followed. The amount of children running and screaming jumping and splashing in the hot tub when it clearly says “no one under 18” was insane. People had their TODDLERS in the hot tub. I said something to the lady at the front desk who was very kind and considerate but she was like “they’re not going to listen even if slee say anything” just not what I wanted to deal with while traveling. I understand it’s a family friendly place but not following the simple rules of the facility was very annoying. The other issue I faced was not having enough warm water to shower and my key cards literally not working on my door at all. Probably won’t come back.

10/10

Exceptional

02 May 2026

Katelynn

Had a wonderful time with attentive staff

Family_with_children

8/10

Excellent

02 May 2026

Sarah

Parking felt safe. Room was clean.

Self

10/10

Exceptional

26 Apr 2026

Shirley Ruth Anne

Good breakfast, comfortable bed and good hotel location.

Partner

6/10

Pleasant

17 Apr 2026

Lynda

With it's waterpark pool, this is an ideal location for families with young children.
However, we are seniors, just looking for a quiet place to rest our heads after a 10-hour day of travel.
We arrived late on a Saturday afternoon and parking was a nightmare!
The pool is visible from the lobby through the glass wall. It was jam packed with screaming kids! There were kids everywhere! They were running dripping wet through the lobby. Any thought of slipping quietly into the hot tub to relax after our long day were instantly dashed.
Also, the pool is not exclusively for hotel guests, local families can purchase a daily pool pass. This explains why the parking lot was so jammed upon our arrival.
Avoid staying here on a weekend if you are not travelling with children.
We tried to have a nap before dinner, but kids were running, crying and screaming up and down the halls.

Partner

10/10

Exceptional

17 Apr 2026

Chelsea

The room was clean. Huge selection for breakfast. The pool was amazing! Highly recommend if you have kids!

Family_with_children

10/10

Exceptional

15 Apr 2026

Trudie

Beautiful hotel and clean, clean room. Fun and relaxing pool areas. Awesome breakfast bar. Easy in and out back to highway 80/90

8/10

Excellent

15 Apr 2026

Danielle

Breakfast was good and the kids had a great time in the pool!

Family_with_children

10/10

Exceptional

15 Apr 2026

Bienvenida

Clean room the stuff are nice

2/10

Poor

13 Apr 2026

Amy

We booked here for the weekend to attend a cheer competition with some other cheer families. Several families had extremely dirty rooms….one even requested a refund and went somewhere else. Our room was luckily clean which was the only decent part of our stay. I purposely chose this place because of the sauna and was looking forward to it all week. Upon arrival, I was told the sauna was broken and they had no clue when it would be fixed. I had booked a suite and it was right across the elevator. The walls are so thin they might as well be plastic. I heard people coming and going 24/7. The people in the room next to me sounded like a bunch of elephants doing aerobics. Kids yelling and screaming up and down the halls when it’s supposed to be “quiet time”. It’s not enforced at all. I got maybe 3 hours of sleep the whole weekend. Ice machine on our floor was also broken. When I went to check out I wasn’t even asked how my stay was. The girl at the front desk just said I was all set and walked away. Extremely disappointed.

Family_with_children

6/10

Pleasant

12 Apr 2026

Mark

Staff was great and rooms need some updating. Breakfast was good and lots of seating. Pool area needs more chairs as people had to sit on the floor. I wish we had a room on the 4th floor as people above us were running in their room and it sounded like thumping. Kids were running down the halls after the quiet 10 pm time. I blame the noisy on the parents not enforcing the quit time. I forgot a toe with stuff in it in the room and the housekeeper took it to the desk and they called me which we weren’t far away to get it. Thank you for the call and being so honest.

Family_with_children

4/10

Poor

12 Apr 2026

Michelle

Staff were excellent, very clean hotel. Only issues were the big pool was cold and the kids area did not have enough seating.

Family_with_children

10/10

Exceptional

11 Apr 2026

Angel

Everything was great! Room service checked everyday to see if we needed anything so that was very nice! The kid pool was extremely nice. We got to take our kids down and relax and not have to worry about them so much! We really enjoyed our stay!

Family_with_children

4/10

Poor

10 Apr 2026

Ashley

Decent hotel if you have kids. But feel like I spent $180 just for the pool. The hotel was not clean, dirty linens, food crumbs in the bed of the pull out couch, and floors looked like they hadn’t been vacuumed in a while.

Family_with_children

8/10

Excellent

08 Apr 2026

Jessie

The staff was very friendly

Self

10/10

Exceptional

07 Apr 2026

Monica

We come here once a year to catch up with friends and the kids just love the pool as to why we come back every year.

6/10

Pleasant

06 Apr 2026

David

We have stayed here several times and we are always pleased. The stay was equally as good this time, however, we paid for a walk in shower room and were provided a room with a tub. I messaged the hotel through Expedia but have not heard from them. I am slightly disappointed this time around.

Family_with_children

2/10

Poor

05 Apr 2026

Shawna

No gym

Family_with_children

4/10

Poor

05 Apr 2026

Connie

We stayed here for the fun indoor pool. The water was pretty cold and it was eerily cloudy. There was so much build up on the pool tiles that kids were writing 6/7 in the scum. We needed to use the sofa bed and underneath we found old candy and French fries which was pretty gross. The walls and ceilings are very thin, you can hear conversations in the halls and every step the people above you take. Would not return here.

Family_with_children

8/10

Excellent

04 Apr 2026

Doug

Rooms weren't very clean. Much different than when we stayed there a year ago.
Everything else was ok

Family_with_children

10/10

Exceptional

03 Apr 2026

Regina

Room was amazing. The pool was great

Friends_and_family Friends

10/10

Exceptional

29 Mar 2026

Jeremy

We really enjoyed our stay. Our kids are constantly fed ads for the big indoor waterparks (Great Wolf, etc) but we didn't want to pay the rates they're asking. This place has a great pool with a big water slide. The pool is good for families - 3'6\" at it's deepest, with a hot tub that's for adults only.

Everything was clean, towels were abundant even during the busiest time at the pool, and breakfast was good. Very relaxing extended weekend.

Family_with_children

10/10

Exceptional

29 Mar 2026

Coleen

I almost hate to say how nice the stay was here because then more people will start staying at this little gem. The rooms were clean. The bed and bedding was quite comfortable. The staff were great-pleasant and informative. The pool was wonderful and we had a great time in the lap pool and play area. Breakfast had many options and all the food was food. We will be back

Family

10/10

Exceptional

26 Mar 2026

Savannah

Great stay! Pool was highlight of our trip. Staff was super nice and accommodating!

10/10

Exceptional

20 Mar 2026

sunshine

The staff was absolutely great .. very helpful ... pool area awesome .... room clean. The only complaint i have is how noisy the upstairs guests was i got woke up at 6:50 am from them running across the floors and being very loud

Friends_and_family Family

10/10

Exceptional

18 Mar 2026

Paul

Awesome

Friends_and_family Family

10/10

Exceptional

18 Mar 2026

Paul

Awesome

Friends_and_family Family

10/10

Exceptional

17 Mar 2026

Brent

Best hotel breakfast and breakfast area i've seen. Pool area was entertaining and nice. Room was good overall. Would absolutely stay here again.

Partner

10/10

Exceptional

16 Mar 2026

Marianne

The recent upgrades to this property have really improved it. The beds are super comfortable, and the rooms are well laid out. The breakfast room is much larger and brighter and offers many more options. Pricing was still reasonable. We have family in the area and stay fairly regularly. This was the best experience.

6/10

Pleasant

16 Mar 2026

Timothy

Breakfast was very good but chaotic. Many children and most parents allowed yougins to run around on checked

Partner

4/10

Poor

15 Mar 2026

Tiffany

As soon as we got to our room when we used the sink the water wouldn’t drain. We called maintenance and they did fix it which wasn’t an issue. The hotel itself is okay it’s not great. The water slide had a missing bolt at the top which should be looked at. The staff was absolutely horrible. There was a lady who was mopping who came in to yell at us about the hot tub. She told us kids under 18 were not allowed to be in the hot tub that our kids had to get out. However, prior there were literally toddlers in the hot tub nothing was said. We left the hot tub and not even a few minutes later other kids were there and nothing was said. We left to go to the other pool while there it wasn’t as crowded until more people came in. A guy jumped into the pool nearly drowning my kids!!! When we left the pool after that we seen the staff member mopping the floors. We said why were our kids kicked out of the pool when others are in there now? She said she had to because she received a complaint. My kids didn’t do anything to anyone so unsure who would complain. Meanwhile we then complained to her about that large man who jumped into the pool and she didn’t even go talk to him about not jumping in the pool! We will never be back this staff member ruined it for us!!!

Family_with_children

10/10

Exceptional

04 Mar 2026

Jennifer

Always great!

10/10

Exceptional

02 Mar 2026

Russ

Very efficient snow removal after it snowed on walks, driveways and parking lot. Friendly, helpful staff with a great selection of items for breakfast. We enjoyed our stay and will definitely have use this hotel again.

Friends_and_family Family

10/10

Exceptional

28 Feb 2026

Lori

Room was clean it smelled very home comfort the pool was amazing couldn't get into hot tub no room need to have a grown up time from 9-11 for adults only I think that would be great

10/10

Exceptional

26 Feb 2026

shawn

Nice place

Friends_and_family Family

8/10

Excellent

25 Feb 2026

Cintia

Clean room , good service.

10/10

Exceptional

23 Feb 2026

Bobbi

Everything was great. Staff did an amazing job and were extremely courteous. Thank you.

Partner

10/10

Exceptional

19 Feb 2026

Caitlyn

Great

6/10

Pleasant

16 Feb 2026

Kate

It would be a much better hotel if they had some pool hours for adults

10/10

Exceptional

16 Feb 2026

zachary

Staff was great

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Michael

Yea

Leisure Partner

6/10

Pleasant

12 Feb 2026

Chad

The room was clean and the staff were pleasant, but there were kids screaming and running up and down the halls. Also, the pool and hot tub were overflowing with people. Could not use either of them.

Leisure Family

10/10

Exceptional

08 Feb 2026

Andrew

Great big room with a \"living room\" component. There's a regular-sized hotel swimming pool, and then a really big one with a slide, a \"lazy river\", and various water attractions for kids. The whole thing is 3 feet deep or less, making it perfect for children. The breakfast buffet was quite excellent, plenty of room for eating a hearty breakfast. Highly recommend!

Leisure Family_with_children

6/10

Pleasant

08 Feb 2026

Krystal

The pool area was amazing but there should be a staff member that walks through at least once every hour to make sure all guests are being safe and allowing other guests to enjoy the space as well.

Leisure Family_with_children

4/10

Poor

05 Feb 2026

Andrea

The people in the rooms across the hall & each side were extremely loud and disruptive. I was woken up at 4am to what sounded like a hallway party and that continued until about 8am. The waterpark slide in the pool area was being misused and causing safety concerns, despite reporting it to the desk the kids and parents were never addressed. I brought my concerns all up again during checkout. The manager said she would be giving me points on my club membership but that never happened.

Leisure Family_with_children

10/10

Exceptional

05 Feb 2026

Kathy

Wonderful spot, very nice staff and great food right next door!

10/10

Exceptional

04 Feb 2026

Anastasia

Had an amazing stay and the staff was superb!!

8/10

Excellent

03 Feb 2026

Alyssa

Overall is a very great clean property. The waterpark was awesome and has an extra pool on property. We had a king bed in our room and the door was starting to fall off the frame/ hinge so it was a little inconvenient at times for noise blocking and keeping the door shut.

Leisure Partner

10/10

Exceptional

03 Feb 2026

Julyssa

Staff was wonderful. Everything was clean. My kids and I enjoyed our stay, it was perfect.

Family_with_children

10/10

Exceptional

01 Feb 2026

Stephanie

very good and clean 10/10