Name: Extended Stay America - Bakersfield - Chester Lane
Address: 3600 Chester Ln, Bakersfield, 93309, US

10/10

Exceptional

08 Jul 2026

Joe

Everything was solid

2/10

Poor

18 Jun 2026

Ramon

Staff was rude and didn’t know what they were doing

Partner

8/10

Excellent

16 Jun 2026

Prissie Shane

Hope they can offer more for breakfast

8/10

Excellent

13 Jun 2026

Wymon

Great staff

Self

8/10

Excellent

13 Jun 2026

Wymon

I've stayed here quite a few times, and the gentleman who was there the night I was there working the evening shift was extremely courteous and patient with me. I was having an issue with my my card and he allowed me time to get it figured out...That kind of Great attitude will be the reason I will be returning to your hotel

Self

10/10

Exceptional

12 Jun 2026

Gail

Luis was amazing! He was helpful and kind. Every staff member we had the pleasure of meeting was gracious and helpful. Budget hotel that could put big name hotels to shame!

Friends

4/10

Poor

08 Jun 2026

Carolyn

The website photos were fine looking. The reality was different. We reserved a king room for us and our puppy. Instead we were assigned a queen room. Dingy bathroom, no shampoo unless you thought to ask at the desk first. Damaged drapes and decor. Needs an overhaul!

Pet

10/10

Exceptional

06 Jun 2026

Joselito

The staff was very helpful. I would definitely stay in the property.

Self

2/10

Poor

03 Jun 2026

Raul

Would not recommend!

8/10

Excellent

01 Jun 2026

Jessica

Not bad of a hotel. It was great having our kitchenette. You do have to ask for the kitchen supplies at the front counter. We were a little disappointed with the “free breakfast” as i believe we were told us it only included fruits, coffees, and teas. They were working on the AC unit during our stay so im glad to hear the AC will be blasting as it was “okay” during our stay and not as cold as we prefer our room to be

Overall not bad for the money paid. Safe location + comfy bed + near a lot of restaurants/stores. I would stay at this location again

Partner

8/10

Excellent

24 May 2026

Brittanie

Good overall

Self

8/10

Excellent

22 May 2026

Kenneth

Sparse breakfast with only snack bars, nothing like cereal or yogurt. Coffee was fine. The light above the sink was out. Having said that, the property was otherwise good and the staff very nice and helpful.

Partner

6/10

Pleasant

19 May 2026

Curtis

They said they didn’t have breakfast because the shipment didn’t come! This hotel didn’t even have Coffee! Shower was not good Staff not friendly or informative!

8/10

Excellent

17 May 2026

serge

Decent hotel. Nothing fancy. Quite area though

Partner

10/10

Exceptional

11 May 2026

Atazjha

Room was great. Nice and clean. It was honestly like a studio. Wouldn’t mind going back again.

Partner

4/10

Poor

10 May 2026

Lisa

There was no Coffee or Breakfast even though it says it was included. No shampoo. No coffee machine in the room. Parking was insufficient and better sutlited for compact cars only.

Self

6/10

Pleasant

27 Apr 2026

Rune

Bed is firm, and so are pillows. We asked for additional pullows but they didn't have any this time. We heard people walking in floor above. All in all ok for the price.

2/10

Poor

27 Apr 2026

Bernardo

The burner to cooking food in the kitchen didnt work and they didnt do anything about it and we were harassed for 2 days because of noise complaints but it wasnt even us and we proved it wasnt us

Family_with_children

4/10

Poor

19 Apr 2026

Nancy

The door locks were difficult to open. There was dirt on the floor. The general smell in the place was not fresh. You had to ask for everything piecemeal like a hair dryer and a coffee pot. There was a paint patch on the bathroom wall. The curtain rod was barely hanging on. The bathtub spout was loose. The phone cord fell out of the handset. When you asked for something you had to go down to the front desk and get it, they did not bring it up to you. The continental breakfast was very meager. The recliner chair in the room was a very nice touch but it was difficult, no it was impossible, to put the foot rest back down once you put it up. The place has potential but it needs some tender loving care and an eye to details.

Family

2/10

Poor

11 Apr 2026

Erskin

Horrible staff, they are rude and inconsiderate. I will never take me and my family to the extended stay on Chester ever again.. It's supposed to be for long term stay and families but it isn't built for either.

Family_with_children

10/10

Exceptional

11 Apr 2026

Jordan

It's always a good time staying at this location. I never experience any problem here

Self

6/10

Pleasant

07 Apr 2026

Dorothy

Clean room and friendly helpful staff. We got a double room with kitchenette. Didn’t come with anything like cookware, tableware, utensils, or shampoo even in the bathroom. Front desk was able to get us a saucepan and three cups, but that was all they had. Good thing I brought our own shampoo and paper plates and plastic cutlery. Would have washed the saucepan and cups but no dish soap or sponge, etc. Comfy bed, remote for tv didn’t work very well, window wouldn’t open. All in all ok, but don’t book the kitchenette unless you’re bringing the kitchen and pack your own toiletries.

Friends_and_family Family

4/10

Poor

04 Apr 2026

DIANA

Not the best

Friends_and_family Family

8/10

Excellent

04 Apr 2026

Kiran

Breakfast I give 3/10 because they advertise as free breakfast, it’s only coffee and hot water - poor quality pre- packaged mini muffin, and nutri bar. There was no normal milk or bagel or yougurt! It should be transparent on the on- line reservation.
I reserved King Size Bed room but they gave me Queen size available with Pet. It should be clearly given option of signing for Pet in Hotel.com site or say call hotel to book with pet. It’s a flaw in online booking.
Kitchen was clean but you have to ask for pots pan dishes etc at the reception, they were short on dishes, silverware, was a bit disappointment.
Staff courtesy and service I give 9/10, we were 10-15 min late to checkout with a large breed dog, they did ask 2-3 times, but were patient until we comfortably left. I like this hotel for cost, cleanliness and staff. Disliked Breakfast arrangement, cause calling “on the go” sounds fancy but in reality cutting the amenities and not being transparent.
Thanks

Friends_and_family Family

4/10

Poor

01 Apr 2026

Linda

The bathroom door paint and wood was chipping off at the bottom.

Family

10/10

Exceptional

28 Mar 2026

Stephen

This was a good price for a really comfortable bed, giant bathroom, and a kitchen. The night attendant was a young gentleman who made it feel right at home despite my late hour arrival. It’s away from the highway and noise. I’ll stop there again on my journeys. Good deal.

10/10

Exceptional

15 Mar 2026

Erika

I have stayed here numerous times and the staff is wonderful! Never an issue.

Partner

6/10

Pleasant

09 Mar 2026

Leonardo

It was alright. Tried checking in at 7pm and there was no one there so i had to return later

10/10

Exceptional

08 Mar 2026

Denise

It was very clean and staff were very nice

2/10

Poor

03 Mar 2026

Scott

Some what safe

Partner

8/10

Excellent

16 Feb 2026

diana

Needs some upgrade but is in good location.

Leisure Family

2/10

Poor

15 Feb 2026

Jose pena

Upon arrival, a man was leaving and said that his room was ready to be fumigated because of bugs. I ignored it and maybe thought maybe all the rooms were like that as soon as my kids arrive for the visitations that I get once a month my kids noticed that there was roaches in the bathroom. I didn’t have money to get a refund and get a place somewhere else so I had to deal with the situation for the night. My kids did not stay for the night. We went out to eat and they got picked up because of the situation. I did not mention the situation because it’s embarrassing to have to explain my family matters to a stranger so I just parted ways with the whole situation before I left, I will not be booking here.

Business_and_leisure Family

6/10

Pleasant

14 Feb 2026

Melissa

Room. Our bathroom, shower/tub needs a facelift

Family

10/10

Exceptional

11 Feb 2026

Alvin

Very spacious and clean room. Good location.

10/10

Exceptional

05 Feb 2026

Enrique

Room was perfect 👌

Partner

10/10

Exceptional

29 Jan 2026

Alexis

Amazing service

Leisure

10/10

Exceptional

29 Jan 2026

Enrique

This room compared to the room i stayed in on Saturday of that week which had issues was perfect.

Partner

4/10

Poor

28 Jan 2026

Enrique

The king size bed on the right side had a big sunken hole that was obviously deep. The shades were deteriorated letting sunlight in, in the morning. The bathroom tub was looking like it was peeling or chipping off. Other than that it was an okay stay.

Partner

6/10

Pleasant

26 Jan 2026

Charles

Rooms clean, better then a outdoor spot. Staff is chill, coffees ok, elevator is broken, doors are touchy

Business Self

10/10

Exceptional

22 Jan 2026

andy

Good, safe location right off the freeway

Partner

6/10

Pleasant

19 Jan 2026

Angie

When I arrived and ask if there was rooms available and the price. I was told there were no rooms available. But it was showing me they were still available rooms

10/10

Exceptional

19 Dec 2025

Daniel

Front desk staff were very friendly. The room was very roomy and the mini kitchen was a pleasant surprise. Price was very reasonable.

8/10

Excellent

15 Dec 2025

Peter

The 2 chairs could have been cleaner and they had a thin selection of breakfast items but the price was right.

Friends_and_family Family

4/10

Poor

09 Dec 2025

H Gordon

Area seemed unsafe.

Leisure Family

10/10

Exceptional

02 Dec 2025

Aida

Yes clean room. I received the amenities I requested.

Business_and_leisure Self

10/10

Exceptional

28 Nov 2025

Derrian

Absolutely love it here. Very nice and cozy room.
Staff are nice people. Amazing location.

Business_and_leisure

6/10

Pleasant

23 Nov 2025

Eric

The staff was nice. There was a hair in the tub. Tubs need upgrading. Seems like they dont change the filters ro the AC. Gave me nasty allergies.

Business Self

8/10

Excellent

14 Nov 2025

Kimberly

The front desk help was very personable and made feel safe & comfortable as a woman traveling alone

8/10

Excellent

11 Nov 2025

Humberto

Nice

10/10

Exceptional

10 Nov 2025

Mario

Good and clean

8/10

Excellent

09 Nov 2025

Casey

The place definitely is in need of some updates but overall it was a good place to stay

Partner

4/10

Poor

09 Nov 2025

Christian

Booked a king size bed, and recieved a queen, although did get upgraded to a suite. The room smelled stuffy and so did the halls. Elevator makes a loud bang when lowering to first floor, scared the crap out of me the first time.

Partner

10/10

Exceptional

07 Nov 2025

Damien

Yes very much so

Partner

10/10

Exceptional

06 Nov 2025

Carlos

Room was great very quiete place only thing that sucks about it was you have to pay a daily room clean up if you need your room cleaned every day other than that it was great

Business_and_leisure Family

6/10

Pleasant

02 Nov 2025

Octavio

The shower faucet on room 402 is old and in bad conditions. Leaking water all night. Other than that the room was decent.

Partner

8/10

Excellent

02 Nov 2025

nick

Room is great for what we needed clean and spacious

Leisure Partner

10/10

Exceptional

02 Nov 2025

nick

Clean rooms friendly staff

Leisure Partner

4/10

Poor

01 Nov 2025

Jorge

The smell on the floor we were at was very bad, and it said breakfast but there was no breakfast,.

Leisure Family

8/10

Excellent

30 Oct 2025

andrew

This hotels is good,just you have to ask for a coffee pot,.
Room was very good.Area was fine also.

Partner

10/10

Exceptional

29 Oct 2025

Gabriela

Yes

6/10

Pleasant

27 Oct 2025

Nicholas

It filled a need at a price point.

Business Self

10/10

Exceptional

26 Oct 2025

Susan

Very clean , quiet. We didn’t take advantage of breakfast but say it was available.

Partner

2/10

Poor

26 Oct 2025

Michelle

My 25 year old son and girlfriend went to check in and because I wasn't there to show my I'd also the process could not happen. The night worker Cisco was great. Explained all guest need I'd to be accountable if fire.
Fine, put it in your website cuz we checked before sending them over and it said over 18 with Id and card.

Friends_and_family Family

8/10

Excellent

24 Oct 2025

Armando

Came here after walking out of another hotel that was horrible. This was a good hotel. Room was clean and the staff is awesome. Would definitely look at staying here again in the future

Business_and_leisure Self

8/10

Excellent

19 Oct 2025

Lorena

Everything was ok. It was a quick reservation, property was decent, service and attention from late that day was good. Room was in good conditions and I liked that it had a complete kitchen area. Overall it’s a good place to stay at

Business_and_leisure Self

8/10

Excellent

14 Oct 2025

Joseph

Overall was OK close to everything. Only problem I had was the bed was like a sleeping on steel. It was so hard, but I woke up the backache.

Self

6/10

Pleasant

12 Oct 2025

Faith

Our stay was great! There was a couple of things that probably needed to be repaired but overall a good stay!

Leisure Family

4/10

Poor

26 Sep 2025

Hugo

Staff could be nicer, the only thing I didn’t like was the room looked like it needed to be updated tub was pealing and found hair in the towels bed and bathroom sink. Also peoples cooking could be smelled throughout the floor I stayed at the whole two days there. Won’t come back. $30 more and you could stay and the Hilton across the street.

Business Self

10/10

Exceptional

25 Sep 2025

armond

I had a wonderful stay. The staff was friendly. The room was clean and comfortable, and the location was perfect for exploring the city

Business Family

10/10

Exceptional

25 Sep 2025

Robert

Nice place. Stay there when on business. Really doesn’t have a breakfast except mini muffins and coffee. Food available close by. Elevator was noisy and needed service.

Business

2/10

Poor

15 Sep 2025

Angel

Parking elevators not working hot water issues

Leisure Partner

10/10

Exceptional

03 Sep 2025

Aubrey

Nice rooms very spacious

8/10

Excellent

29 Aug 2025

Robert

Good motel.

There are several fast food options within walking distance and a shopping center across the street. This area of Bakersfield felt quite safe. Our room had some issues, but the hotel made it right by moving us to a room where everything was working perfectly.

Friends_and_family Friends

10/10

Exceptional

26 Aug 2025

Daniel

The TVs are to old picture quality is bad and the hallways have a bad order.. TV's need to be upgraded to Samsung.

Business_and_leisure Friends

10/10

Exceptional

19 Aug 2025

jacob

Greta stay.

2/10

Poor

17 Aug 2025

Gregorio

Complained about staff noise to front desk they kicked me out had to leave next morning.

10/10

Exceptional

15 Aug 2025

Kenia

Overnight stay…Room was spacious and clean. During our stay the elevator was not functioning. Had to carry a sleeping child up 3 flights of stairs. Other than that it was good. Would stay again.

Leisure Family_with_children

4/10

Poor

13 Aug 2025

Jeneece

There’s a “long term” kitchen, but no utensils, plates, coffee maker, bowls, etc. No toiletries like body wash, shampoo, etc are provided. Bed is so-so. Air conditioning is very loud when it clicks on/off. Parking is limited. Only one front desk person for the entire evening.

Leisure Pet

2/10

Poor

11 Aug 2025

Ada

Hotel Manager is unprofessional and rude. We checked in late Saturday night. Sunday morning we noticed shower was broken. We called the front desk to report broken shower. We were told maintenance wouldn’t be available until Monday. We were told they would get back to us with a possible solution. After calling the front desk a few times and waiting a few hours due to manager being on his lunch break and not hearing back, I called for an update. The manager had the audacity to say we didn’t need to shower until the next day. I explained to him that my husband was having a procedure done at the hospital the next morning, and we would be leaving by 7:30 AM. so shower was needed today. He confirmed that the showers would not be fixed today. I asked if we could have our room changed, which I had already asked about hours earlier, and was waiting for a response which I never got. He then confirmed that there was no rooms available for us to move to. I asked him to give us a refund for the one day because we would be leaving the hotel, which again I had already mentioned hours before that we would need to leave if they couldn’t help us get a room with a working shower. It was 3:00 P.M. when he confirmed he wouldn’t give us a refund or change our room. We packed up our stuff, booked another hotel and checked out. During checking out, he told us that we were not being patient. He clearly told me there wasn’t anything he could or would do, but yet we weren’t being patient. Worthless.

8/10

Excellent

07 Aug 2025

Pranita

Near highway and clean facility. Small gym but it was there and easy parking. Breakfast items were available all the time and not extremely high cost.

Leisure Family_with_children

8/10

Excellent

03 Aug 2025

Michael

This Extended Stay America serves their guests well, very clean and quiet.The accomodations at this location made for a relaxing and enjoyable time!

10/10

Exceptional

03 Aug 2025

Aida

I like it’s near Barnes& nobles. Quiet

Business_and_leisure Self

2/10

Poor

29 Jul 2025

Linchi

Elevator was not working. Was told that it has been out for a week. Had to climb stairs to 3rd floor with luggages. Roaches in the stairway. Carpet smelled in room. Bathroom door had heavy water damage and would not open / close properly. Would not stay there again.

Leisure Family

6/10

Pleasant

24 Jul 2025

M?c

The room is roomy. Front desk is not very helpful

Business Self

6/10

Pleasant

23 Jul 2025

Leepei

Very limited offers. Terrible breakfasts setups with limited offerings.

Leisure Partner

6/10

Pleasant

21 Jul 2025

Susie

elevator wasnt working and we werent told until we arrived at 11pm. they iffered to cancel but after driving 12 hours we didnt want to search new places to stay. on top of that they gaves us the 4th floor to lug our stuff.

Leisure Family

4/10

Poor

14 Jul 2025

Hong An

The elevator was broken. The room has cigarette smell. Front door was broken. Unsafe

Business Family_with_children

8/10

Excellent

13 Jul 2025

Obregon

Space os good

Leisure Partner

10/10

Exceptional

11 Jul 2025

Amanda

Nice room

Business_and_leisure Partner

10/10

Exceptional

11 Jul 2025

Abhishek

Due to system update we were kept waiting for almost 1 hr during check in (at midnight)

Business_and_leisure Family

4/10

Poor

09 Jul 2025

Santos

Door on wash room was broken,
Manager on front desk did not say good morning when greeted

Leisure Self

8/10

Excellent

02 Jul 2025

Megan

What I like about this place is it was like an apartment. Kept it clean basically myself service Never Comes on their own. But it's okay

2/10

Poor

01 Jul 2025

Cirila

Really Bad service

The front desk service could be better. They ask for every guess ID's this is horrible, I been staying in hotels for more that 30 years and they only ask for ID of the person how did the reservation. Since my dad lost his ID, we found another hotel next to it that let him stay without identification. No coffee pots in the rooms. The room came with ZERO utensils, or anything for the kitchen. They mentioned there was breakfast and it was only Oatmeal, muffins and Nutri Gain Bars and Coffee (but at the time I wanted to get a coffee the pot was empty, and we needed to wait 10-15 minutes for the coffee to be ready and the coffee tasted horrible. Looks like they never clean under the beds it was really dusty and hotel needs some repairs. I will never stay in this hotel again

Friends_and_family Family

6/10

Pleasant

30 Jun 2025

Anthony

Homeless all around

Leisure

10/10

Exceptional

25 Jun 2025

Derrian

Amazing Staff!!
Nice Spacious Rooms!