Sharon
The room was unkempt. The bedding had spots of discoloration. The wall outlet was covered with dirt and grim. The wash basin had a gross amount of dirt running down from the rim. The towels were stained as like they had shoe polish on them. We arrived late & were exhausted. We slept fully clothed, including our shoes. It took a while to adjust, but I was too tired to argue. The next morning, I took the dirty towels to a worker, who was cleaning on the 2nd floor near my room, & asked for clean ones. She immediately asked, \"What room?\" I gave her the room number. She aggressively replied, \"Well, that's a worker's room, and I'm told to put that in there. It'll be a minute when I get there!\" I responded, \"Do I look like a worker? No, ma'am. I need towels now so I can check out.\" She took the towels, walked away stomping, and was talking under her breath. As I approached the office, she handed me clean towels. I then shared my experience with the manager. He said, \"I wasn't here last night. I didn't give you the room, but I told her she shouldn't have said what she said to you.\" I asked for a business card, and he said they didn't have any. I told him I had taken pictures of the room and intended to post them on Facebook. I also used one of the dingy towels to wipe the dirt around the wash basin. The black residue looked like tar. The room was plainly filthy, although some of the dirt was not readily visible until the room was actually used.I have stay there and it was nicer.
