Hotel Bon Accueil

2/10

Poor

10 May 2026

Veronica

There was a terrible smell in the hotel

Self

10/10

Exceptional

04 Jan 2026

Luca

Exactly as described, everything was great, this hotel is perfect if you want a cheap stay for a few nights. Also right next to a metro station for easy access to the rest of the city.

Leisure Self

4/10

Poor

03 Jan 2026

Nazia

The only good thing about this hotel is the location and closeness to tourist attractions. The heat doesn’t work well enough to keep one warm in winter. The bathroom was especially freezing. There is no hand wash and no tissue box. The room was dingy and the lobby smells weird. I didn’t see a hairdryer either. As a bare minimum they should have heat and tissues.

Leisure Family

4/10

Poor

03 Jan 2026

Umara

It was cold inside the room

Partner

2/10

Poor

27 Dec 2025

Jose Manuel

I didn’t check in. It was unsafe for my family

10/10

Exceptional

30 Nov 2025

Elie

All was super nice . The staff was friendly, the room clean.

Business

8/10

Excellent

27 Nov 2025

Ana Maria

It's clean

Leisure Family

8/10

Excellent

25 Nov 2025

Laurie

The price and location were great and staff were friendly and helpful. The four flights of stairs we had to climb to get to our room were quite steep, and would have been impossible for someone with mobility issues.

8/10

Excellent

16 Nov 2025

Aarushi

Staff was amazing and room was clean too
There was no elevator in the building so we have to walk all the way upto 4th floor with all our stuff

Leisure

6/10

Pleasant

13 Nov 2025

Analyn

Yes the room is clean and tidy.

Leisure Partner

8/10

Excellent

05 Nov 2025

Paola

Considering the price, it’s a good option. The room is small, but the beds are comfortable and the bathroom is very clean and recently renovated. Overall, the place is tidy, though there are a few areas that could be improved, especially the small shared kitchen, which feels a bit cluttered and messy.

If you’re looking for something affordable and comfortable, this is a great choice. It’s perfect if you just need a place to sleep and don’t plan to spend much time there.

Business Friends

8/10

Excellent

25 Oct 2025

Lanxin

Near Berri U'QAM station, where line 1, line 2, and line 4 interchange. The coach station is also within walking distance.

Leisure Partner

8/10

Excellent

24 Oct 2025

Yevhen

Don't expect the same level of comfort, service, and amenities as a 4-star hotel at a 2-star hotel. Everything is predictable and in line with the price in this part of the city. I wasn't prepared for the $100 deposit. But nothing unusual here either. The hairdryer in the room burned out during my stay—they gave me a replacement without any problems. The stairs are steep, but nothing to worry about. Overall, I recommend this hotel!

Leisure Partner

6/10

Pleasant

05 Oct 2025

edward

Room was small but clean. Walls are thin. Can hear the conversation from next door.

Leisure Partner

8/10

Excellent

25 Sep 2025

Delton

This is the first time staying at this place. Seems like it was family run (which is nice) and they were friendly and helpful.

The room was large and clean. There was a problem with one of the beds but I used the other so it was okay.

The one real issue I had (that is out of their control) was that the walls were super thin, I could hear the people in the room next door talking/coughing and I feel bad for them cuz I snore really loud... so hopefully I didn't affect their stay.

Overall, great experience and worth the money!

Leisure Self

8/10

Excellent

24 Sep 2025

Trent

Rooms were nice, great location. My only real concern is that there was no deadbolt on the hotel room door, other than that everything was great, especially for the price

Leisure Self

10/10

Exceptional

13 Sep 2025

John

Staff was kind and quick to help.

4/10

Poor

13 Sep 2025

Phillip

Bedbugs

8/10

Excellent

21 Aug 2025

Clara

Nothing

Leisure Self

8/10

Excellent

03 Aug 2025

Sydnee

Parking close by, clean room, helpful staff.

10/10

Exceptional

01 Jul 2025

Vassil

Great place, very convenient and close to where I needed.

Leisure Family_with_children

8/10

Excellent

16 Jun 2025

Steve

Old property, very minimal offerings, but clean and in good location, the cost of over $500 per night is crazy for a rated 2 star room, but it was F1 weekend!!

Leisure Family

10/10

Exceptional

03 Jun 2025

Amaury

It was a great excellent service my appointment was at 3 pm and I arrived at 2 pm they gave me the room an hour before

4/10

Poor

21 Apr 2025

Sarwar

It was bad and the room not comfortable and so expensive , I don’t advise anyone to get room over there

Business

6/10

Pleasant

16 Feb 2025

Nicholas

Decent place if the price is good. Clean and comfortable bed. It's very barebones but did the trick.

2/10

Poor

06 Jan 2025

Olashile

Bad

10/10

Exceptional

29 Dec 2024

Jonathan

Great location near to the Berri metro STATION.

Leisure Self

8/10

Excellent

31 Oct 2024

John

Property was clean. Rooms were plain but clean. Stairs and hallways narrow. Understood that breakfast was provided, but it wasn't.

Leisure Partner

6/10

Pleasant

19 Oct 2024

Aditya

We booked a room for 5 people. The size of the room was too short that technically it only accomodate 3 people at a time. There were only 2 beds. Max 4 can sleep at a time. One of us had to sleep on the floor(on extra mattress given by them).

Leisure Friends

10/10

Exceptional

13 Oct 2024

Nahum

Everything was good

6/10

Pleasant

05 Oct 2024

Clayton

No elevator. Tiny room with tiny bathroom.

Leisure Self

2/10

Poor

03 Oct 2024

Deborah

I had a terrible experience in this hotel. I booked a bedroom for 2 nights. During the first night at 4.30 in the morning, 2 drunk men tried to force my bedroom door. I called right away the front desk 2 times and no one answered. Evidently none there.The floor was without security cameras that are just at the main entry.
The morning after I signaled the situation to the front desk, the employee checked the security cameras and hipotized that the responsibles were the men of the adjacent room because none entered in the structure at that time.This means that these people were drunk around the hotel at 4.30 in the morning and none intervened previously to stop them.The employee just apologized and nothing more was done. I was suggested to call from the room phone and press 0 information that they did not give me in advance. I had to reach out to Expedia and just after this call I was asked if I wanted to leave and receive a refund for the second night or changing room. The responsibles were not charged, just "warned" even if everyone pay a stay deposit and they could be charged of causing a damage to another guest. I did not receive any refund. The hotel staff said that the guest behavior is out of their control.The guest safety is and even if they cannot control these people they should have answered the phone be present and intervine right away and find a solution and had some cameras on the floor.This is unacceptable. Plus the WI-fi barely working and insects in the room.

Business_and_leisure Self

8/10

Excellent

01 Oct 2024

Carenne

It could use some updating but it was clean and the staff very kind and friendly.

Self

8/10

Excellent

29 Sep 2024

Jennifer

Old building but they keep very clean, private shower and bathroom is the best part. owner is very nice couple. highly recommend.

Leisure Family

10/10

Exceptional

27 Sep 2024

Veronica

Our stay was pleasant.
The service was very friendly.
I would recommend it.

Friends_and_family Family

10/10

Exceptional

21 Sep 2024

paddy

Was a new renovated room
Staff was friendly

Business

8/10

Excellent

06 Sep 2024

Paul

As I booked last minute this was one of the only hotels around the centre cheap enough(still not cheap) and ok to book. It was fine for what I needed. The owners were friendly and the room was ok with a bath which was nice. The bed wasn't that good and the wifi was slow at times but it's clean and a good location for a few days in Montreal.

Self

10/10

Exceptional

06 Sep 2024

Ikenna

The reception staff/customer service were very helpful and welcoming. They communicated in good English and answered all our questions. I would gladly stay there again.

Leisure

4/10

Poor

12 Aug 2024

Javier

Room seems smaller than the average hotel room and there are some small details about the washroom

Leisure Self

2/10

Poor

11 Aug 2024

Anthony

Would not return security deposit fo using their bed sheets that were in a unlocked locker that they claimed to be locked, while well knowing that we have been using tnem

Leisure Friends

10/10

Exceptional

05 Aug 2024

Cristian

It was perfect! Really clean and air conditioned. Staff was very kind!

6/10

Pleasant

12 Jul 2024

Harry v

Budget hotel near bus depot. Walkable area. Didnt expect much. Has potential but simply put.... clean enough to sleep.

Partner

8/10

Excellent

01 Jul 2024

Liliana

😃

6/10

Pleasant

12 Jun 2024

james

Very good location for Berri AQAM station. Place in no frills but adequate for sleeping in the city to do other things in day. Very safe. Very competent check in/out. I dont have alot of needs so no problem. No elevator but great exercise using stairs. Was very expensive due to F1 weekend.

Business_and_leisure Self

8/10

Excellent

10 Jun 2024

STEVEN

For the area the place was not too bad. It was perfect for going to the F1 Race.

10/10

Exceptional

04 Jun 2024

James

Clean, comfortable, convenient location

Room was clean and the staff was very friendly. It is very convenient to the Metro and also to the Latin Quarter which has a lot of places to eat.

Friends_and_family Family

6/10

Pleasant

27 May 2024

MANANIRINA

Remboursement

Je n'ai pas encore recu le remboursement du préautorisation.

Self

6/10

Pleasant

25 Feb 2024

Verified traveler

Smooth enough check in and friendly staff. To note is the narrow stairs and lack of elevator, which was fine for us with light luggage. The room itself was a pleasant surprise, small and without any frills but renovated and clean, especially the bathroom. Good location too, we were able to walk or take the metro everywhere we needed to be. The issue I couldn't get past is the sleeplessness, bring earplugs in case your room happens to be connected to others by the vent system as I woke up to anything louder than breathing from other rooms, particularly because it sounds amplified through the vent clear as day. It's a concern built into the building so there's not much to be done about it besides personal noise blockers. Overall not a bad price for the room and stay, ideal for 1-2 people staying 1-2 nights on a budget.

Partner

10/10

Exceptional

01 Oct 2023

sohail

Amazing staff. Very helpful. Felt like home. 10/10 would recommend.

Leisure Friends

8/10

Excellent

12 Sep 2023

Alex

It's in the Latin Quarter. Its got basics like tv, wifi, minifridge, central heating, shower, desk. Stuff works. If you want a modest place to stay for a good price it's fine.

Leisure Self

8/10

Excellent

04 Sep 2023

Azra Idrish

My room’s door was extremely hard to lock with the key so I had to leave my room unlocked and ask the reception to lock it for me. Thankfully I did not have anything that I was afraid of losing; however, it is still inconvenient to not be able to lock your room door when going out.

Leisure Self

10/10

Exceptional

22 Aug 2023

Roberto

We had a pleasant stay. The staff was kind and friendly. Location is very convenient.

Business_and_leisure Family

2/10

Poor

22 Aug 2023

Vinothan

There was spiders crawling everywhere, The Couch Was Dirty Same as Everything Else, WOULD NOT RECOMMEND STAYING HERE AT ALL

Family

10/10

Exceptional

19 Aug 2023

Olivia

Great choice for going out in the village easy walk from many restaurants, bars, clubs, cafes. Clean and quiet

Leisure Friends

8/10

Excellent

24 Jul 2023

Verified traveler

Had a wonderful weekend with the Family. I would stay again.

Friends_and_family Family

6/10

Pleasant

01 Jun 2023

Timothy

This is a "fine" hotel for the money. It is in a great location. About a 5 minute walk to the "gay district" which is a walking only area of 5-6 blocks long and has a ton of food and drink options. St. Catherine St is 10 minutes walk. Even Old Port is walkable (20 minutes). The owners are awesome. Helpful, friendly. That said, it is an old hotel. It feels like an old hotel. There is no AC in the rooms. They control it and when you are on the 3rd floor...it is HOT when it is hot outside. We had trouble sleeping. It was probably 85 in our room. Maybe warmer. If that isn't for you, you don't want to stay here. The hotel was clean, the sheets were clean, the bathroom was fine. I would stay here again, but only in the Spring/Fall. Wouldn't do Summer again because of the heat, and Winter would worry me because of the cold.

Leisure Partner

6/10

Pleasant

29 May 2023

Orlin

It was clean. Sound insulation between rooms is not great. The type of guests is also not great.

8/10

Excellent

05 Nov 2022

Evan

As advertised :) pretty basic but clean , real close to cheap parking. Just off ste Catherine which was sweet.

Leisure Friends

8/10

Excellent

14 Oct 2022

Cecilia

The building is very old but the room was clean. Very small rooms on the stairs and hall. The staff was very pleasant.
For the price was alright.

Leisure Family

4/10

Poor

10 Oct 2022

Hanna

Very old, not up to date. Too narrow hallways, stairwell and rooms were old with mismatched furniture. Bathrooms were so tight and small.

Leisure Friends

10/10

Exceptional

23 Aug 2022

Cynthia

Very clean!

Leisure Partner

2/10

Poor

24 Jul 2022

Patrick

Big Disapointment

The queen size bed was more like a twin size. The head shower was broken and the manager said he fixed it but the water was too hot. They clean the room twice during our 8 day stay.The only positive was the central location . I will never go back to this place and they should be removed from the listing

Friends_and_family Family

4/10

Poor

23 Jul 2022

Mubassir

Stay if you want the bare minimum and can get it under $90. We booked for 5 and the room provided only 2 twin beds. The washroom lock was broken. Sink is super small like a prison. Toiletries and glasses provided only for 2 persons. Quite steep price given the service quality. The guy at the reception was nice and cordial, the hotel's is just too old.

Leisure Family

8/10

Excellent

21 Jun 2022

albert

I enjoyed the freshly renovated rooms that maintained character of the building.
I appreciated the friendliness of the staff.
I rested well in the clean, quiet rooms.
I was very disappointed that there was no continental breakfast - as had been advertised on site!

Leisure Family

4/10

Poor

29 May 2022

Zacharias

nothing

Leisure Partner

10/10

Exceptional

27 Apr 2022

Van Quang

Good location and convenient

Self

8/10

Excellent

23 Feb 2020

Verified traveler

Great Value, perfect for night before/after flight

We had a great rate on this, making it a very good value, considering how close it is to the BUS station (bus to other cities and to the airport) and the subway station.

Partner

8/10

Excellent

17 Oct 2019

Verified traveler

Very clean, but other than that everything else was poor.

Leisure Family

10/10

Exceptional

14 Sep 2019

Verified traveler

Nice and clean. Close to parking and walking distance to great restaurants and site seeing. Excellent, friendly and helpful staff.

Leisure Partner

4/10

Poor

03 Sep 2019

Verified traveler

Didn't like it.

Didn't like this place at all. Was really expecting something better based on reviews and feedback and it was the only reason why we selected this hotel.
The room we got seemed to be the smallest in the hotel (based on floor plans). It didn't look recently renovated or repaired.
Maybe other rooms were in better conditions but not our's.
Bed was too soft, but this is personal preference.
Positive things: Friendly personnel, good location, underground parking across the road with $12 CAD/24h.

Friends_and_family Family

8/10

Excellent

31 Jul 2019

Verified traveler

Autre que de devoir monter autant de marche, la chambre et la propreté ont été une très bonne surprise.

Leisure Partner

10/10

Exceptional

15 Jul 2019

Verified traveler

It was exactly what I needed. It was perfect......

8/10

Excellent

12 Jul 2019

Verified traveler

Good location

The room is a bit small. Location is good and with short walking distance to the tourist area

Partner

8/10

Excellent

05 Jul 2019

Verified traveler

No elevators make it difficult to carry heavy luggage. However, if you're looking for a cheap, clean place to stay near the busy and popular Latin Quarter - this is a good place.

4/10

Poor

02 Jul 2019

domenico

Breakfast

Your site says breakfast was included, but owner said that is an error, it was NOT included, very disappointing

Partner

8/10

Excellent

15 Jun 2019

Verified traveler

Good for the price

Clean

2/10

Poor

10 Jun 2019

Patricia

Not so good

Family

6/10

Pleasant

08 Jun 2019

mike

Groady hallway, steep stair carpets.

It wouldn’t be so bad for the low cost, but the hallway carpets are so groady you really are embarrassed to stay here. The stairs are awkwardly steep.

8/10

Excellent

25 May 2019

Verified traveler

Clean and comfortable. Not a 5 star room but adequate for the price. Wished there was some sort on continental breakfast that some of the other local small places offer

Family

6/10

Pleasant

25 May 2019

K

Staff was nice, room was adequately clean. No elevator and placed on the top floor was horrific. If you have any health conditions speak to someone prior to booking! Mini fridge in room is a nice amenity. Hotel really needs to offer coffee since there is no coffee maker in room. Location is GREAT! If stairs dont bother you and you don't need coffee, this hotel is a great place to stay.

Leisure Family

10/10

Exceptional

01 May 2019

john

Immaculate tourist hotel near the bus terminal

Over the years, I've stayed in many of the small tourist hotels near the bus terminal. This is by far the best. It is immaculately clean, quiet, young lady at the desk is extremely friendly and helpful she help me with a problem with my reservation. I'll be going back here!

8/10

Excellent

01 Feb 2019

Verified traveler

Proximity to Metro, restaurants, grocery store > Excellent.
Place needs updating, but good bang for your buck.
No elevator - but only 3 floors if you can handle the climb.
Staff was friendly and room was clean.
Was on my own, so smallness of room suited me fine.

10/10

Exceptional

10 Dec 2018

Verified traveler

Location was excellent. Rooms were a little small, but were also clean and fairly modern. Definitely worth the price, but don’t expect any extras. It’s great if you just need a nice room to stay in.

Leisure Self

8/10

Excellent

07 Dec 2018

Verified traveler

The owner kindly offered us a room with queen bed instead of a double-bed as booked on line. That was greatly appreciated. The room is clean. The bed is comfortable.
I have one one suggestion for improvement. There is a holder for a fire alarm in the room but it appeared empty. For safety, it would be best to have it installed properly.

Friends

8/10

Excellent

07 Nov 2018

Verified traveler

Pros: price. Cons: almost everything else.
Staff can’t use a computer and couldn’t find our reservation. They wanted to charges us a second time even if I showed them my master card statement...
No soap and no shampoo in the room...

8/10

Excellent

13 Oct 2018

Verified traveler

Hotel was located in such a great location, very close to train station and 747 bus that takes you to airport. About a block down from gay village. The room was very small, but clean. At night it was somewhat cold and the sheets barely keep you warm. However, staff was very kind and my room was always clean daily. I will most definitely stay there again if I’m traveling in a budget.

10/10

Exceptional

20 Sep 2018

Verified traveler

In old .ontreal...great restaurants nearby.across the street from the mtro station

6/10

Pleasant

20 Aug 2018

Glenn

Nil',,,,,,,,,',,,,,not a whole lot to say....pictures are nothing like actual view

4/10

Poor

02 Aug 2018

Verified traveler

Hotel needs renovation. Carpet not clean.

Partner

6/10

Pleasant

30 Jul 2018

Amit

Clean, walkable to old Montreal, Non luxury

Room was clean and quiet. Walkable distance from old Montreal. It was not a luxury room but comfortable to slèep at night.

Family

4/10

Poor

29 May 2018

Verified traveler

Overall the staff is nice: smiling and greeting. But they charge a relatively high price for the conditions they offer. In the hallways: bed matraces, which you have to pass by getting to your room; the shower curtain fell down in the shower room. And then what surprised me the most: they were not ready to return my deposite when I was checking out, and that because they lost their records of taking it from me; finaly they had to resort to camera records to prove it - and only after without words of sorry just put the money on the desk for me to take. Very surprising, and unprofessional.

8/10

Excellent

16 Mar 2018

Rich

Excellent location, Good value.

Easy check-in. Friendly staff. Clean room. Excellent location, so close to the subway it's so easy to access the whole city.

8/10

Excellent

17 Nov 2017

Victoria

cold room

Nice clean place but too cold. The hallway thermostat indicated it was 17.5 C.
No mater how much heat was on, a draft came under the door and the windows were old and let cold air in. The front staff wore winter coats.

8/10

Excellent

23 Sep 2017

Verified traveler

Lots of stairs, but overall a nice place to stay for the price.

8/10

Excellent

18 Sep 2017

Verified traveler

The hosts are very nice. There is no elevator and I was placed on the 4th floor so that was my only complaint. Bed was really comfortable.

10/10

Exceptional

08 Sep 2017

Michael P.

Friendly Service

We came to Montreal to get our daughter get settled for university. Our first booking with this hotel was for August 22-25 for two double bed, and from August 25-Sept 2 for one bed. The hotel was not the kind that we were used to as we are team member for a brand hotel. There was no elevator and the rooms were small. However, we decided to stay for the second segment of our stay because of the friendly service from the owners. They always greeted us warmly and were always smiling when they saw us. I would recommend this hotel for travellers who doesn't mind the absence of bells and whistles.

Family

10/10

Exceptional

04 Sep 2017

Michael P.

Friendly Hosts

This is an older hotel that has small rooms and no elevator. However, it is close to metro, bus stops, restaurants, parks, and walking distance to Old Montreal. Best of all, the owners are friendly. They always had warm greetings and smiles every time they saw us. I recommend this place to those who doesn't mind the absence of bells and whistles.

Family

6/10

Pleasant

30 Aug 2017

Oz

Simple, Clean and Nice

Super simple but clean hotel in MTL for a great rate. I would recommend this hotel to anyone looking for a simple place to sleep at night, that is clean, but does not have any bells or whistles.

10/10

Exceptional

28 Aug 2017

Verified traveler

Newly renovated and clean hotel

Our stay at this hotel was great, the staff made the check-in very easy, room was newly renovated and clean and the location was great!

8/10

Excellent

13 Aug 2017

Rajesh

Except one issue of AC not working properly and it was a concern and charges were high though room size was small.
The staff was quite co-operative who helped to park my car in a safe place.

Family