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Room Only
Accommodation only. Meals are usually not included.
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Turquesa Maya
Mexico
, Felipe Carrillo Puerto
Felipe Carrillo Puerto, Calle 56 con Diagonal 66 #936
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Turquesa Maya
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Hotel details
Useful information about Turquesa Maya before you book
In addition, Wi-Fi access is offered at the establishment's common spaces. The reception is open 24/7.
Located in Felipe Carrillo Puerto, Hotel Turquesa Maya is within a 5-minute drive of Pueblo Felipe Carrillo Plaza and Santuario de la Cruz Parlante. This hotel is 1 mi (1.5 km) from Centro Cultural Chan Santa Cruz and 23.8 mi (38.4 km) from Laguna Azul.
Make yourself at home in one of the 18 air-conditioned rooms featuring plasma televisions. Rooms have private balconies.
Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Banquet facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Important information
-
You need to know
- Only registered guests are allowed in the guestrooms.
-
Special Instructions
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
18
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Optional fees
- Fee for cooked-to-order breakfast: approximately USD 10 to 15 for adults, and USD 10 to 15 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Santuario de la Cruz Parlante
1.4 km / 0.9 mi
Centro Cultural Chan Santa Cruz
1.4 km / 0.9 mi
Pueblo Felipe Carrillo Plaza
1.5 km / 0.9 mi
Laguna Azul
38.4 km / 23.8 mi
Facilities
Total number of rooms
Hotel
Wheelchair-accessible
Car park
24-hour reception
Check-in hour
Check-out hour
Wi-fi
Laundry service
Garden
Luggage room
Restaurant
Non-smoking establishment
Meal plans
Available board options
Upon availability
Room options
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DOUBLE BASIC
DOUBLE • BASIC • 1 Bedroom • 20 m²
DBL.Z1
DOUBLE BASIC
Guests: 1–2 • Adults: max. 2 • Children: max. 0
Non-smoking room
🛏 Double bed 131-150 width
Room overview
Room type DOUBLEView / characteristic BASICRoom code DBL.Z1Occupancy Guests: 1–2 • Adults: max. 2 • Children: max. 0Bedrooms 1Room size 20 m²Bed setup Double bed 131-150 widthFacilities
Included facilitiesWi-fiDOUBLE BASIC
DOUBLE • BASIC • 1 Bedroom • 20 m²
DOUBLE BASIC
Non-smoking roomBed setup🛏 Double bed 131-150 widthIncluded facilitiesWi-fi
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QUADRUPLE BASIC
QUADRUPLE • BASIC • 1 Bedroom • 25 m²
QUA.Z1
QUADRUPLE BASIC
Guests: 1–4 • Adults: max. 4 • Children: max. 3
Non-smoking room
🛏 2 × Double bed 131-150 width
Room overview
Room type QUADRUPLEView / characteristic BASICRoom code QUA.Z1Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3Bedrooms 1Room size 25 m²Bed setup 2 × Double bed 131-150 widthFacilities
Included facilitiesWi-fiQUADRUPLE BASIC
QUADRUPLE • BASIC • 1 Bedroom • 25 m²
QUADRUPLE BASIC
Non-smoking roomBed setup🛏 2 × Double bed 131-150 widthIncluded facilitiesWi-fi
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TRIPLE BASIC
TRIPLE • BASIC • 1 Bedroom • 25 m²
TPL.Z1
TRIPLE BASIC
Guests: 1–3 • Adults: max. 3 • Children: max. 2
Non-smoking room
🛏 3 × Single bed 80-130 width
Room overview
Room type TRIPLEView / characteristic BASICRoom code TPL.Z1Occupancy Guests: 1–3 • Adults: max. 3 • Children: max. 2Bedrooms 1Room size 25 m²Bed setup 3 × Single bed 80-130 widthFacilities
Included facilitiesWi-fiTRIPLE BASIC
TRIPLE • BASIC • 1 Bedroom • 25 m²
TRIPLE BASIC
Non-smoking roomBed setup🛏 3 × Single bed 80-130 widthIncluded facilitiesWi-fi
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DOUBLE STANDARD
DOUBLE • STANDARD
DBL.ST
DOUBLE STANDARD
Guests: 1–4 • Adults: max. 4 • Children: max. 3
Limited room details from hotelRoom overview
Room type DOUBLEView / characteristic STANDARDRoom code DBL.STOccupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3Facilities
No detailed facility list available for this room.
DOUBLE STANDARD
DOUBLE • STANDARD
DOUBLE STANDARD
No detailed facility list available for this room.
No room photos available.
-
DOUBLE KING SIZE BED
DOUBLE • KING SIZE BED
DBL.KG
DOUBLE KING SIZE BED
Guests: 1–4 • Adults: max. 4 • Children: max. 3
Limited room details from hotelRoom overview
Room type DOUBLEView / characteristic KING SIZE BEDRoom code DBL.KGOccupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3Facilities
No detailed facility list available for this room.
DOUBLE KING SIZE BED
DOUBLE • KING SIZE BED
DOUBLE KING SIZE BED
No detailed facility list available for this room.
No room photos available.
-
TRIPLE STANDARD
TRIPLE • STANDARD
TPL.ST
TRIPLE STANDARD
Guests: 1–5 • Adults: max. 3 • Children: max. 4
Limited room details from hotelRoom overview
Room type TRIPLEView / characteristic STANDARDRoom code TPL.STOccupancy Guests: 1–5 • Adults: max. 3 • Children: max. 4Facilities
No detailed facility list available for this room.
TRIPLE STANDARD
TRIPLE • STANDARD
TRIPLE STANDARD
No detailed facility list available for this room.
No room photos available.
-
QUADRUPLE STANDARD
QUADRUPLE • STANDARD
QUA.ST
QUADRUPLE STANDARD
Guests: 1–6 • Adults: max. 4 • Children: max. 3
Limited room details from hotelRoom overview
Room type QUADRUPLEView / characteristic STANDARDRoom code QUA.STOccupancy Guests: 1–6 • Adults: max. 4 • Children: max. 3Facilities
No detailed facility list available for this room.
QUADRUPLE STANDARD
QUADRUPLE • STANDARD
QUADRUPLE STANDARD
No detailed facility list available for this room.
No room photos available.
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QUADRUPLE TWO QUEEN BEDS
QUADRUPLE • TWO QUEEN BEDS
QUA.2Q
QUADRUPLE TWO QUEEN BEDS
Guests: 1–6 • Adults: max. 4 • Children: max. 3
Limited room details from hotelRoom overview
Room type QUADRUPLEView / characteristic TWO QUEEN BEDSRoom code QUA.2QOccupancy Guests: 1–6 • Adults: max. 4 • Children: max. 3Facilities
No detailed facility list available for this room.
QUADRUPLE TWO QUEEN BEDS
QUADRUPLE • TWO QUEEN BEDS
QUADRUPLE TWO QUEEN BEDS
No detailed facility list available for this room.
No room photos available.
-
TRIPLE ONE BEDROOM
TRIPLE • ONE BEDROOM
TPL.B1
TRIPLE ONE BEDROOM
Guests: 1–5 • Adults: max. 3 • Children: max. 4
Limited room details from hotelRoom overview
Room type TRIPLEView / characteristic ONE BEDROOMRoom code TPL.B1Occupancy Guests: 1–5 • Adults: max. 3 • Children: max. 4Facilities
No detailed facility list available for this room.
TRIPLE ONE BEDROOM
TRIPLE • ONE BEDROOM
TRIPLE ONE BEDROOM
No detailed facility list available for this room.
No room photos available.
Guest reviews
What other guests saying about Turquesa Maya
75
reviews shown
Jon
Good 👍
Azalia
I use the hotel just as a stop on my way to my final destination as it is midpoint on a long drive.
Terrell
Best place to stay in town.
Jose Alberto
Es un lugar tranquilo, ideal para el descanso.
Hay un solo detalle que no han corregido, y es que las toallas dejan mucho que desear. Saludos.
Hay un solo detalle que no han corregido, y es que las toallas dejan mucho que desear. Saludos.
ROBERT
The pictures of the hotel do not accurately represent the hotel. The pictures look they are from several years ago. We pulled into to the parking area and the area was littered with garbage and wasn't cleaned for a couple days. The description of the hotel says restaurant onsite, how we there is no longer a restaurant onsite. The mattresses were old broken and uncomfortable. The kitchenette only included a sink and counter. We pulled into to the parking area and the area was littered with garbage and wasn't cleaned for a couple days. There was no hot water for the showers at night. The hotel is in a good convenient location and has decent wifi.
Nataniel
Room was spacious
Azalia
Limited parking spaces. Reception not as friendly.
Philip
Not good but no other choices
Greg
The staff at this hotel were great. The receptionist was very helpful and really cared to make sure all of my needs were met during my stay. Will definitely stay here again in the future.
Danny Ruben
I liked that the hotel had a parking area, a restaurant and was easy to find using google maps. Staff are very friendly and helpful.
jordan
Inexpensive very friendly staff and very clean!
xiangzheng
The hotel door was locked when we arrived. We had to asking the villagers around with very limited Spanish. No one knew where he was about and when he would be back. There was no phone number provided either. After an hour the owner showed up. He was all smiling. The room and bedding were very clean. But the shower water was only tiny drippings.
Irwin
Your basic, cheap Mexican hotel. Outside the center of town, dogs bark at night, trucks rumble by, birds chirp loudly in the morning. The greens and yellows of Mexican rooms. Slow Wi-Fi, breakfast not available because chef didn’t show up. Beats sleeping in your car along the side of the road 307 at night.
Verified traveler
Good Motel for a road trip
Convenient stop on the road between Bacalar and Tulum. No problem to check in late at night. Parking was available for free right in front of our room.
Verified traveler
This place is horrible Full of roaches!!!!! Must take a pets control to this property ASAP.
Faviola
Nice customer service
The young lady at the front went above and beyond to make us feel comfortable we were so hungry and she went above and beyond to get us food!!!
greg
Freindly, Clean and safe place to stay.
Staff was very friendly and the hotel room was clean. The hotel seemed to be located in a quet part of the town. We would stay here again when passing through the area.
Verified traveler
Great value for your money. AC was working and the availability of channels was good. The internet was slow or will not work well as I was on the third floor. Staff was very friendly. The hotel is about a kilometer from downtown area so it helped that I had a car.
Verified traveler
stay was great, only stayed one night and will stay there again
Stephan
Conveniently located and clean
Conveniently located while crossing the Yucatán
J
Nice hotel with the basics
A solid place to stop between Cancun and points further south. The next day we easily drove Xpujil, stopping in Bacalar then lunch at Cenote Azul. The hotel is simple and quite adequate for a stopover. Dinner was good, too. Wifi worked, as did the TV, which had many channels. Hot shower. Could've stayed another night, but not more than that. Neighborhood quiet and away from highway. Lack of secured parking, mentioned in another review, was not a problem; we did not leave stuff in the car, however. Felt safe and secure.
Michel
Enjoyable stay in Felipe Carrillo
The staff really took time and energy to make sure that our stay was comfortable and enjoyable. Very comfortable bed. Large room. Quiet surroundings. Cute restaurant. Only things; a tired shower head gave us little water to shower with, and the wifi was hard to use in our room no. 2.
Steven
A Night in the Jungle
Great jumping off point to see Sian Ka'an
Pamela
Best in this town
We needed a room for 1 night in this part of the Yucatan, in-between towns. This hotel was cheap, clean, and really great employees.
Frank
Nice hotel near to excellent birding opportunities
This was my second stay at the Hotel Turquesa Maya in the last 6 months. The rooms are clean, the staff is very friendly, and the hotel facilities are generally in excellent condition. I can't comment on the breakfast as we left very early in the morning to go birding.
A couple of things to consider:
- Staff speaks Spanish only.
- No secure parking offered.
- I don't know if this means anything, but both times we have stayed at the hotel, we were the only guests.
A couple of things to consider:
- Staff speaks Spanish only.
- No secure parking offered.
- I don't know if this means anything, but both times we have stayed at the hotel, we were the only guests.
Ana Concepción
Muy bien las instalaciones
Vicente
Amplio limpio presentable
Rigoberto
Sólo que pongan contactos en las cabeceras para cargar los dispositivos y contacto para apagar y encender las luces
EULOGIO
Bueno
Rigoberto
Sólo le faltan enchufes cerca de la cama
Verified traveler
El internet podría mejorar
Bien solo el internet un poco bajo
Veronica
El personal es amable y las habitaciones son comodas solo tiene algunos detalles con respecto a lo estético
Juan carlos
Solo que loss colchones de las camas ya están vencidos... Bueno al menos en la recámara que me tocó.
Rigoberto
Sería excelente, solo por 2 motivos no lo es, no hay tomacorrientes junto a la cama y tardan un poco en mandar la factura.
Gabriela
Muy limpia y bonita
Alejandro
Regular, no salía agua caliente
Gabriela
Esta bien ubicado
Alexandro
Todo bien
Oscar
Era la unica opcion de la zona, para descansar esta OK
Rigoberto
Muy bien
Rigoberto
Excelente
blanca Estela
Limpio y los chicos muy amables todos gracias
Alexandro
Todo bien
Jose Alberto
Se preocupan por mejorar y hay cordialidad hacia los clientes.
Jose Alberto
Todo esta muy bien, solo hay un pequeño detalle en sus toallas, sugiero que adquieran un nuevo lote, porque ya requieren renovación en ese aspecto.
José Alberto
es muy seguro y tranquilo
Fernanda Adamary
A veces el personal es un poco grosero, pero la mayoría de las veces son amables.
Fernanda Adamary
Con lo único que batallo siempre es con el agua caliente, casi nunca tienen y para que lo chequen tardan mucho tiempo.
Rigoberto
Me gusta porque, son habitaciónes grandes, facturan, aceptan tarjeta y respetan las reservaciones.
Juan
El restaurante sólo sirve desyunos
Victor
Excelente servicio
Silvia
Très très bruyant et quartier pas rassurant. Je déconseille.
Rigoberto
Sería perfecto si, la factura (comprobante fiscal) fuera más rápido
FRANCISCO JESUS
Buena estancia
Graciela
Lo cancele
Sharon
Funcional y personal amable.
Cristhian Javier
Excelente hotel para descansar
Me hospedé de paso, hotel tiene todo lo indispensable para pasar la noche, atención muy buena.
OSCAR
Superó mis espectativas (calidad/precio)... En su comedor por ahora solo hay desayuno ($150.00) hasta la una p.m. --- buen desayuno americano
Castillejos Ocaña
Mi estancia no fue muy larga, pero si amena y cómoda. Un buen lugar para descansar y pasar el rato
Geovany
La ubicación no es lo mejor, pero en realidad cumple su objetivo de descansar comodamente ...
Fidencio
Alejada del Centro. Sin servicio de restaurante. Habitación muy húmeda y piso resbaloso. Muy mala calidad de internet.
Carol
R
Everything was good for a smaller pueblo.
Everything was good for a smaller pueblo.
Carlos Javier
Excelente, cumple con todo lo que ofrece, habitaciones amplias y limpias, persona de recepción muy amable.
Alejandro
Muy recomendable
Ma. del Rosario
La habitación está muy cerca de la recepción y todo se escucha. A parte del ruido de afuera. Complicado conculiar el sueño. La atención de la recepcionista muy linda y amable, nos apoyo con sus indicaciones
Juan carlos
La cama sabanas baños puertas y todo en mal estado el lugar se ve muy inseguro.
Jorge
Olviden reservar, lo hice y tuve que dormir en un motel no respetaron mi reservación eviten este lugar
Rebeca
Pésimo hotel. El baño sin tapa, regadera imposible de utilizar con los tres chorritos de agua que salen. Imposible dormir con el reunido de los perros afuera
Maria
cuartos sencillos pero limpios
que no me gusto, el area del patio muy sucia y no habia un lugar para dejar nuestras bicicletas cubiertas
que no me gusto, el area del patio muy sucia y no habia un lugar para dejar nuestras bicicletas cubiertas
Jahir Emmanuel Martínez
Muy cómodo buena recepción
Verified traveler
Hôtel correct pour passage
Hôtel correct, plutôt bien tenu, personnel agréable. Le confort et les finitions sont corrects à relativiser, voire bien selon des critères mexicains.
Seuls bémols, les groupes de clim des autres chambres qui vous réveillent la nuit, et la chambre donnant sur la rue avec peu de circulation et des chiens qui avoient.
Il faut se dire que les villes et villages mexicains ne sont pas calmes la nuit.
Seuls bémols, les groupes de clim des autres chambres qui vous réveillent la nuit, et la chambre donnant sur la rue avec peu de circulation et des chiens qui avoient.
Il faut se dire que les villes et villages mexicains ne sont pas calmes la nuit.
SILVIA
Buen lugar de paso
Hotel sencillo nada mal para descansar una noche y seguir viaje.
MM
El establecimiento está modesto, sin servicios adicionales, pero limpio.
Luis Fernando
Estancia placentera, si volveré a hospedarme ahí.
Lugar cómodo y buena ubicación, estacionamiento pequeño, habitaciones en buenas condiciones y amplias. Recomiendo que la ducha reciba mantenimiento porque muchos de los orificios de la regadera estaban tapados. El personal muy amable y eficiente.
Verified traveler
Bon hôtel pour une nuit de passage. Cependant présence d’insectes dans la chambre (cafard, moustique) et literie dure.
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