Name: Americas Best Value Inn-Heath/Newark
Address: 1266 Hebron Road, Heath, 43056, US

4/10

Poor

20 Jul 2026

Jolynn

Bath room is dirty, hair on the floor, bed.

Self

4/10

Poor

18 Jul 2026

Andrew

Treacherous

Partner

2/10

Poor

18 Jul 2026

Kevin

Checked-in around 6pm. Front desk was unmanned. This is a very sketchy property in need of repair from the rooms to the parking lot. Completely run down and neglected. The partying outside my room, (nearby guests had moved chairs out into the parking lot directly outside of the rooms) included alcohol and drugs. I asked for another room farther away. Desk personnel had none. I asked her to speak with the guests whom appeared to be living there and she refused. Completely unhelpful.
I’d been on the road for 11 hours and I was exhausted. All I needed was a shower and a quiet bed. I had to check out and find other accommodations nearby. Hoping Hotels.com drops this property and refunds me. What a nightmare!

Self

8/10

Excellent

13 Jul 2026

Christy

Easy check in, rooms were ok, but outdated. For the price, it was what was expected.

Friends_and_family Family

8/10

Excellent

13 Jul 2026

Jeanine

It smelled a little musty inside but you got used to it after awhile. A/C worked well, but didn't take away the smell. Room had been partially renovated and was more pleasant than you would think. Bed was ok. Other guests were very low class, if I can use that term, Almost expected a drug deal to go down. But actually, they were relatively quiet and seemed like nice enough people. OK for a cheap overnight stay but only just.

Self

4/10

Poor

02 Jul 2026

Kenneth

The sheets and pillows didn't look clean, neither the towels. Not enough toilet paper.

Partner

2/10

Poor

29 Jun 2026

Tony

I have nothing nice to say about this property. It was thoroughly disgusting from the point of entry. The white towels and wash rags were dirty white and did not appear clean, if they were. They were well used and made me thankful I brought own to clean up and dry with.
The bedspread had cigarette burns and the definitely did not seem inviting or clean. I slept with my clothes on.
Flies, and gnats, every morning ofy stay by the dozens. The kind that live in and hatch in dirty drains. Every morning even after killing 2 dozen a day. Mostly confined to the bathroom and tub, but also in the kitchen and front window.
The hotel front desk called my room late in the evening, near 9 pm interrupting my dinner that has just arrived, just to see how the room was. They also beat on the door around 5 pm as I just laid down for a nap, to bring bath towels (didn't look any better than the first bunch).
I suffered thru 3 nights because I prepaid, but I will never stay there again. I would never recommend them to anyone. I'm sorry they are even on Expedia website.
It was straight up nasty, disgusting, and resembled a seedy, hourly rate hotel and all that comes with being in the hood, or the wrong side of the tracks in general.
I will sleep in my truck before I stay in that dump again!

Self

6/10

Pleasant

23 Jun 2026

Cristian

Estuvo bueno para el precio

Family_with_children

2/10

Poor

22 Jun 2026

Robert

The room was filthy, everything was sticky, splattered coffee on the walls from who knows how long. The front desk was made aware upon immediate appraisal of room, and nothing was done to rectify. The towels were stained, but \"smelled\" clean. There was no pride in the establishment to have things clean.

Business

2/10

Poor

21 Jun 2026

Doug

I didn’t stay 5 minutes. The room was run down beyond anything I have ever seen. I ended up staying somewhere else and having to pay for another room. Parking didn’t seem safe and beds were a joke.

Self

2/10

Poor

16 Jun 2026

Dawna

It’s not worth the lower rate.
You need a hazmat suit to stay at that hotel.

10/10

Exceptional

15 Jun 2026

Kyle

It was a nice stay minimalist style but quite

Friends_and_family Friends

2/10

Poor

14 Jun 2026

Morgan

I booked a room for 4. Got one wash cloth. Was told every time I needed a new one I had to bring the old one up with me. Same as towels.
When I told the front desk guy that I had 4 people. Told me it was policy. About 20 minutes after I told him to do his job in not so nice words. He called my room 20 minutes later and said he looked up their policies and I was correct, so I could come get enough for me and my kids to shower.

Floors were dirty, bathroom was disgusting. Mirrors were dirty. Their breakfast was a muffin and orange juice.
But hey, you get what you pay for.

Stayed there just for a quick sleep due to tournaments.

Family_with_children

6/10

Pleasant

13 Jun 2026

Russell

Section 8 vibes.

Self

2/10

Poor

13 Jun 2026

TaeLea

This motel was terrible. I demanded a refund after we went to another motel. I was denied a refund. After I was told by assistant manager we would get one. I would not even give this place a one star rating. It is used as a living establishment not a hotel company. The photos are inadequate. They are even what the motel appears to be.

Friends_and_family Family

4/10

Poor

11 Jun 2026

Shawn

The room was dirty. The bed sheets were dirty, stained up, had people's hair on it. The pillows were the cheapest you could buy. The toilet was dirty. The refrigerator was dirty. The floors in the bathroom needs repairs. The walls were dirty and you could see stains and build up on them and also needs repairs. The A/C needs repairs, it doesn't work that well. There was a bag of trash spilling over on the sidewalk outside in front of my room all night and was still there the next morning. I told them about it within an hr of me being there, nothing done about it. The guy at the front desk was dirty and stunk, to the point that their lobby stunk also. I don't recommend this hotel. Your wasting your money. Pay a little more and get something better.

Self

2/10

Poor

10 Jun 2026

Nicholas

It was one of those places you don't really want to stay in when you first walk in. Everything looked like it had been repaired by a child. The floors were sticky and the bathroom was kind of gross. The beds were uncomfortable and the blankets were very thin. I didn't like staying there at all.

Self

6/10

Pleasant

05 Jun 2026

Nicole

Rom 203 needs door frame fixed alot of repairs

2/10

Poor

01 Jun 2026

Aundre

I have never been to a more deplorable hotel then this one if u value your life stay away from this place!!!!!

Family_with_children

2/10

Poor

23 May 2026

Eric

The floor was collapsing in the bathroom, a light was broken, there were burn holes in the sheets and blanket, sickly sweet chemical smell.

Self

4/10

Poor

20 May 2026

Kim

Got to the room and the room was dirty. Food was left in the mini fridge, floors were dirty, socks were brown after walking across it. Behind the sink bowl was dirty. Paint was peeling off the wall behind the bed. I get we didn’t pay a lot for the room but the basics weren’t even done. They did have the cleaning guy come in and scrub the mini fridge but he smelled like weed. This is a place that people actually live in just so you are aware before you book.

Partner

2/10

Poor

19 May 2026

Brian

Yes

Family

8/10

Excellent

16 May 2026

Mary R.

Economical price

Self

6/10

Pleasant

16 May 2026

Matthew

My room wasn’t the cleanest.

Self

4/10

Poor

15 May 2026

Tim

Not the greatest place but for the price it was okay short term, wouldn't recommend for a longer stay

4/10

Poor

10 May 2026

Katlyn

When checking in the man at the front desk very clearly had anger issues and kept muttering and swearing under his breath. He also asked me 3 to 4 times if I was alone, and as a woman teaveling by myself I was extremely uncomfortable. I reported him in the morning when checking out, and the woman I spoke to just made excuses about how rough his night was.

Self

4/10

Poor

07 May 2026

Barbara

Floors in my room were filthy. Clearly not even broom swept, and certainly not mopped. Sheets were definitely not changed from last guest. A *lot* of hair, and sheets wrinkled. Bathroom faucet in need of repair. Kitchen and bath were clean. Front desk folks were very nice and muffins were ok. Huge potholes out front nearly wrecked my car.

Self

2/10

Poor

07 May 2026

DELBERT

Parking lot had a lot of pot holes, holes in the walls from light fixture being replaced, laminate flooring separating in several spots, pillows were completely worn out, mattress was like sleeping on a park bench

Self

2/10

Poor

07 May 2026

Bristyl

We did not arrive until 3:00 a.m. in the morning from driving all day and all night. When I got there I had to call to get somebody to even come to the door waited a long time. When they finally came to the door they smelled of chemicals and was all over the place and very rude. I would not recommend anyone to stay here very unprofessional and not clear at all lobbies look like it needed a good cleaning and smelled very terrible of chemicals.

Family_with_children

8/10

Excellent

05 May 2026

Patrick W

Good

Self

2/10

Poor

29 Apr 2026

Kristen

So bad that we were only there for 30 mins and didn’t stay the night. There was a line at the check-in desk so we stood there for almost 30mins to actually get checked in. All guests 18+ need to provide their id at check-in which I wasn’t aware about. Then when we received our key cards we went to our room. The room was not like the photos and reviews at all. The pillows were flat, the sheets had stains, there was dust on every surface, and the cleaning cart was parked right in front of our door when we arrived. We let the staff know that the room did not meet our expectations and they just canceled our reservation and let me know that it was non-refundable.

Friends

10/10

Exceptional

27 Apr 2026

Randy

Other than a few potholes in the entrance of the parking lot. The stay was economical and the staff was great.

Self

6/10

Pleasant

26 Apr 2026

Lindsay

It was pretty rum down

Pet

2/10

Poor

24 Apr 2026

John

It was the grossest place I have ever stayed. The room smelled like mildew.

Self

2/10

Poor

23 Apr 2026

Jocelyn

Wasn’t my best idea….

Partner

8/10

Excellent

22 Apr 2026

Chasidy

Definitely a decent place to stay in a pinch, staff was excellent

2/10

Poor

19 Apr 2026

Edwin

The room heater stinks, the sheets are dirty, and the room is dirty.

Family_with_children

4/10

Poor

16 Apr 2026

Taylor

Got bitten by bugs - found bugs in luggage once gone.

Partner

10/10

Exceptional

10 Apr 2026

Jack

Awesome deal for the price.

10/10

Exceptional

10 Apr 2026

A.j.

Good everything

Self

10/10

Exceptional

30 Mar 2026

Crystal

Clean room, quiet area, comfy pillows, friendly staff.

Friends_and_family Family

4/10

Poor

24 Mar 2026

Anne Marie

God awful

8/10

Excellent

20 Mar 2026

Jaried

Yes

Self

10/10

Exceptional

20 Mar 2026

Jack

Great place for the place. Cant beat it!

10/10

Exceptional

17 Mar 2026

Jack

Great staff. Convenient.

6/10

Pleasant

16 Mar 2026

Cinder

The riom was very cleab abd syurable,although our ket card would not work it took 3 trips to the office then the clerk came and open the door with m aster key

Partner

4/10

Poor

09 Mar 2026

Grace

Room reeked

10/10

Exceptional

09 Mar 2026

Kimberley

Very nice staff clean rooms. If your looking for a quite nice spot to stay this the one. DNT always believe bad reviews people get mad and lie cause they got caught doing bad.

Pet

10/10

Exceptional

08 Mar 2026

Jacqueline

Very pleasant management

4/10

Poor

07 Mar 2026

Olandra

The staff was rude and racist. Blatantly loud and talking about other races while tenants could hear them. The facility was absolutely filthy even after they \"cleaned\" the room. I don't know what they cleaned because the same stains and animal hair were there. I was very uncomfortable there. The only reason I completed the stay is because they have a \"no refund\" policy.

Business

4/10

Poor

01 Mar 2026

nami

Good price

2/10

Poor

22 Feb 2026

Bianca

This place is disgusting in every way. People doing drugs, hookers outside, parties happening. Absolutely disgusting, and unacceptable to stay in. Dirty footprints on the wall, mold.

2/10

Poor

07 Feb 2026

Daniel

The lady checking us in was dropping f bombs every sentence. Bathroom door would not shut. Old stains (we hope) on sheets. Holes in floor at baseboard.

Friends_and_family Family

10/10

Exceptional

21 Jan 2026

Amanda

Room was clean and easy check in

10/10

Exceptional

10 Jan 2026

billie

Air conditioning works great!!!

Business

10/10

Exceptional

04 Jan 2026

Freddie

Yes

Business_and_leisure Self

10/10

Exceptional

28 Dec 2025

Samuel

Clean room, good staff, good air conditioning and heat

Leisure Friends

10/10

Exceptional

27 Dec 2025

Taylor

Staff was great and it was clean

Leisure Partner

2/10

Poor

26 Dec 2025

Tyler

Refused to give back my room deposit for no reason. When i was trying to get brekfast and dropped my food they said there wasnt enough to give me another one. Manager was very rude and not pleasent. Police got involved and informed me this is not uncommon for this establishment.

Leisure Self

10/10

Exceptional

14 Dec 2025

Jack

Great price for a great place!

Self

10/10

Exceptional

12 Dec 2025

Billie Jo

Always a blessing

Business

10/10

Exceptional

11 Dec 2025

Jack

Great place for the price!

10/10

Exceptional

11 Dec 2025

Jack

Best bang for your buck in central Ohio. Cant beat it.

Self

10/10

Exceptional

08 Dec 2025

Jack

Great bang for your buck

Self

10/10

Exceptional

06 Dec 2025

Jack

Great experience for a great price.

10/10

Exceptional

06 Dec 2025

Jack

Absolutely the best “bang for your buck”

10/10

Exceptional

04 Dec 2025

Billie

Always a good stay.

Business

2/10

Poor

01 Dec 2025

Tess

We didn’t stay

10/10

Exceptional

01 Dec 2025

Jack

Great from check in to check out. Friendly staff, great rooms for the price.

2/10

Poor

30 Nov 2025

Shanna

Cockroaches in the bathroom, didn't provide a refund but told me to go through expedia for a refun. and expedia wouldn't refund me either.

Leisure Partner

10/10

Exceptional

28 Nov 2025

Linda

Nice staff very courteous and helpful. My stay was great and the room was vey clean, parking was a plus. Thanks

Business

2/10

Poor

26 Nov 2025

Brad

The room was disgusting, staff was terrible.

Business Self

6/10

Pleasant

24 Nov 2025

Ralph

The staff was very good,room was clean I had no complaints

Business_and_leisure Self

2/10

Poor

16 Nov 2025

Joshua

This place is so cheap because no one with functioning standards would stay here on purpose. The room was “clean enough,” meaning it wasn’t a biohazard… congratulations, I guess. That’s where the good news ends.

There is NO housekeeping whatsoever if you’re staying over. When my girlfriend went to the front desk to get clean towels, the manager acted like she was guarding the last towels on Earth and told us we had to haul the dirty ones back before she’d hand out new ones. “Low on stock”? Maybe try running an actual hotel instead of whatever this operation is.

The customer service here is atrocious—rude, dismissive, and absolutely clueless. At check-in they insisted my girlfriend come inside just to show her ID, like they were TSA and not the front desk of a bottom-tier motel.

And night one? We got treated to a parking-lot circus. A bunch of guys drinking, blasting music, and acting loud enough to wake the dead. Had to call the front desk because apparently no one on staff feels responsible for… you know… the property.

If you’ve got even $20 more, spend it. Spend it anywhere. Sleep in your car. Pitch a tent. Stay on your friend’s couch. Anything is better than this dump.

This place isn’t just bad—it’s embarrassing.
BEWARE

Business_and_leisure Family

10/10

Exceptional

14 Nov 2025

Billie

Always a good visit

Business

10/10

Exceptional

12 Nov 2025

Billie

It's always a pleasant stay when I'm in town.

Business

10/10

Exceptional

11 Nov 2025

Angela

Great staff

10/10

Exceptional

10 Nov 2025

Angela

Great staff. Very safe.

Business_and_leisure Self

8/10

Excellent

09 Nov 2025

Sean

Good low budget motel

10/10

Exceptional

04 Nov 2025

Billie Jo

Fabulous stay as always...

Business

10/10

Exceptional

04 Nov 2025

Khorey

Every thing was great

Leisure Partner

2/10

Poor

02 Nov 2025

Amer

Worst room ever

Business_and_leisure Partner

2/10

Poor

01 Nov 2025

Jason

Mattresses were so disgusting, flooring is very bad, it has a 1940's toilet 12\" from the floor, was not impressed with the hotel management at all. It was a bad experience. The two cleaning staff, people did a good job, and were helpful. Parking lot is so small, don't be surprised if your vehicle gets hit...need a complete overhaul, or torn down😡💩☹️

Business

10/10

Exceptional

30 Oct 2025

Jack

Great and friendly service. Great room and no problems at all. Towels delivered directly to my room when needed as well.

Self

2/10

Poor

29 Oct 2025

Nathan

Wouldn’t even allow check in unless you paid cash after paying with a credit card and having a credit card for deposit

10/10

Exceptional

26 Oct 2025

Cody

I’ve stayed here many times and have never had any problems, not the best certainly not the worst will continue to stay here when I’m in town

10/10

Exceptional

25 Oct 2025

Jill

The staff was excellent!! I am delighted with my stay here; they helped me with restaurants, parking, shopping, and so much more. They are really kind and went out of their way to assist. The room was what I needed as a solo traveler. Clean room and friendly staff. I absolutely loved my stay. Thank you!

Business Self

2/10

Poor

24 Oct 2025

Nigel

Cheap place but many insects and unusable wifi.

Checked in at night had few insects but i was tired and had more in am. Slept it off. Woke up with some bites but had hospital work and no time to complain. Got back around 5pm with more than 10 flying insects flying around the room. Many bugs on my clothes as well. Complained to receptionist and checked out. Complained to manager (kathy) the next day and apparently shes an insect expert and doesnt care what your reason for checking out ealry as long as they get theyre money. Who cares if i got multiple bites. Unusable wifi. Dont fall for the photoshopped pics of the place, completely different.

Business

10/10

Exceptional

24 Oct 2025

Samuel

All good

Leisure Partner

10/10

Exceptional

20 Oct 2025

Billie Jo

Clean room, always friendly faces at the front desk. My go to place when in town on business.

Business

2/10

Poor

17 Oct 2025

Jennifer

Terrible and terrifying

I felt completely unsafe. There were 3 men scoping out my car
The door was barely on.
It smelled of urine.
The floors were filthy.
Stink bugs all over.
We left rwo days early and we wont get our money back for last two days.

Partner

8/10

Excellent

15 Oct 2025

Jack

Good for the price

10/10

Exceptional

12 Oct 2025

Askar

Great

Family

8/10

Excellent

09 Oct 2025

Tim

Solid

10/10

Exceptional

03 Oct 2025

Tru

Great place

2/10

Poor

03 Oct 2025

Mary Kaye

I'm just going to start out by saying the Staff was extremely unprofessional. In the evening the manager on duty called my friend a dum@as@ for calling the desk phone, when those were the specific instructions on the door. In the morning the manager on duty came pounding on our door at 10:30, yelling, \"manager, open up!\" I immediately hopped out of bed and hurried over to open the door, but just as I got to the door, she busted it open instead. Talk about violating basic human rights! Checkout was at 11:00, so this was before she had any reason whatsoever to be banging on doors. I approached her about it when I checked out , and her only response was being extremely rude about it and refusing to admit that she was out of line. Instead she was yelling at me, telling me to leave when I was trying to have a basic conversation about what happened. I will never be going back and wouldn't recommend this place to anyone. In a time when good service means everything, they are back in the dark ages with the service they provide. I can and will overlook a lot, but rudeness in the service industry isn't one of those. A good day to everyone, Cheers 🤗🤗

Business_and_leisure Friends

8/10

Excellent

01 Oct 2025

Jack

Kathy at the front desk was great! She got me an early check in a pinch. I appreciate her.

Business

2/10

Poor

01 Oct 2025

Jayden

unfortunately there were multiple cockroaches but you cant complain too much for the price. you get what you pay for.

Business

4/10

Poor

26 Sep 2025

Greg

It was dirty as dirty can be !!!!

Business

2/10

Poor

24 Sep 2025

paul

I didn't like anything about this property. It was absolutely horrible. Staff looks like a bunch of carnival people. Shady things going on all around the property. Staff was very unprofessional.

Business_and_leisure Friends