Name: Quality Inn Klamath Falls - Crater Lake Gateway
Address: 4061 S 6Th Street, Klamath Falls, 97603, US

10/10

Exceptional

20 Jul 2026

Sandy

Everything was wonderful. Only thing was a broken ice machine front counter gave me some ice but it was a sold bock that i had to break up and it wouldn't. Other then that everything was great

Partner

6/10

Pleasant

20 Jul 2026

Jessica

The front desk people were nice! And I’m sure the cleaning team do a great job! The hotel itself is very rundown. The lobby is very cute but we parked around the back and entered the building that way and the stairs and smell felt like I was the nastiest, cheapest motel. Our room carpet was very stained and it smelled like poop. The cleaning team definitely did their best to cover up the smell but it wasn’t possible. Unfortunately there were some ants but maybe that couldn’t be avoided. Again, super nice staff!
Our cards didn’t work to unlock the doors until the 4th set was tried. That’s right-3 times we had to go through getting them and them not working. The person helping was nice and friendly, but that’s a lot of time and frustration. We had a suite with a tub, so it was figure it out or downgrade so I’m glad they figured it out.
Breakfast was very basic but tidy. Good coffee!

Family

10/10

Exceptional

19 Jul 2026

Chelsea

Great stay for a mid road trip! The pool was awesome and kept my kids happy as can be. The beds/room were perfect for the price! The breakfast had enough choice that even my picky youngest found breakfast!

Family_with_children

6/10

Pleasant

18 Jul 2026

Matthew

People screaming next door to us all night. The pool area and pool water had a very foul smell. Breakfast wasn’t very good nor did it have enough options.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Jonathon

Room was clean and pool was nice

Friends_and_family Family

2/10

Poor

12 Jul 2026

Arati

Dirty rooms, old had weird smell

Family_with_children

8/10

Excellent

11 Jul 2026

frederick

All in all, good. Staff r good. Clean n quiet.

Friends_and_family Family

2/10

Poor

08 Jul 2026

Manisha

Very disappointing experience. I accidentally left my diamond ring on the bathroom sink when I checked out. I realized it shortly afterward and called the hotel, explaining exactly where I had left it. Instead of immediately checking the room, I was told the housekeeping staff had already left and that no one had reported finding the ring. I called multiple times, but each time I was given excuses rather than seeing any sense of urgency or meaningful effort to investigate. The ring was never found, which was extremely upsetting.

Unfortunately, this wasn’t the only issue during our stay. When we checked in, the toilet was dirty. I called the front desk and was told the cleaners had already left. They said it would be cleaned the next day, but even after housekeeping came, the toilet was still not cleaned.

Between the poor cleanliness and the lack of urgency in handling a valuable lost item, this was a very frustrating experience. I expected much better customer service and attention to guest concerns. Based on my experience, I would not recommend staying here.

Friends_and_family Family

4/10

Poor

21 Jun 2026

Wayne

Conwebs and dead insects on the ceiling and upper walls. The full length vanity mirror on the bathroom removed and leaning against the wall. No shampoo in the wall bottles. Staff toes not monitor the breakfast and do not refill food items even when asked. 7 am one boiled egg left no waffle batter. 8 am still none.

Family_with_children

8/10

Excellent

05 Jun 2026

Mary

Didn't have breakfast. Staff was friendly. Parking was fine.

Friends_and_family Family

8/10

Excellent

03 Jun 2026

MARC

Room was clean and adequate. Breakfast was minimal but satisfying. Access to highway was good.

Partner

10/10

Exceptional

01 Jun 2026

Pat

No breakfast. Coffee in lobby. Right price for just a night's rest.

2/10

Poor

31 May 2026

KRYSTAL

Not very clean. No pool as advertised. Noisy

Family_with_children

8/10

Excellent

26 May 2026

Lindsey

Great pillows

10/10

Exceptional

20 May 2026

Gerald

room was great

6/10

Pleasant

14 May 2026

Robert

Old building reminiscent of a Motel 6. Right next to a loud, busy road and neighboring industrial lot. No elevators, room access was from the outside and had to walk around the building to find the stairs. The room windows all face the outside walking path so you'd have to close the blackout shades completely to avoid other guests looking in as they passed.

\"Breakfast\" was a joke. Held in a separate downstairs room only accessible from an outside door (like all the rooms) and not monitored but for the room key access. Two waffle presses, a couple of air pots of coffee, I presume? Cereal dispenser with a pitcher of regular milk, oatmeal packets but no hot water with which to make the oatmeal? No fruit, no juice. Some pieces of bread. Took a look and turned around. Nope. Nothing appealing at all.

Self

10/10

Exceptional

30 Apr 2026

Cassie

The room was clean and beds were comfortable. Staff were friendly and good selectionfor breakfast. Will stay there again.

Partner

6/10

Pleasant

12 Apr 2026

Autumn

Breakfast was very basic. Only hot option was waffles. Room was old, not very clean. Floors had debris everywhere. Shower only in bathroom though that doesn’t bother me. Water pressure/ shower head was substandard
I won’t stay here again unless it’s my only option.

Friends_and_family Family

6/10

Pleasant

12 Apr 2026

Lillian

I drove 20hrs straight to get to the Quality Inn, and when I finally got in, and got to my room it was absolutely filthy. There were crumbs, bugs, and human hair all over the floor. Not to mention, the sink was full of water and broken. I went and asked the front desk for a new room, they placed us in the room next door. That room had almost the exact same issues, execpt the fridge made the entire place stink bad. Because I was tired and didn’t want to argue, I spent the night and the next day I got my room change. The staff was very friendly and cooperative, I'm sure if you ask for assistance they will help you.

Friends

10/10

Exceptional

12 Apr 2026

Alex

Good place to spend a night while traveling.

Family_with_children

8/10

Excellent

11 Apr 2026

Boupa

Room was nice. Initial check in was smooth. Came back down to lobby to ask questions but nobody was tending to front desk. There’s cameras so I’m sure if they played the video backs they’d see me trying to get some attention in the lobby. Pool needs a toilet area, no hot tub. Breakfast was basic, ends quick by 9am, but the attendant was very attentive with upkeeping the breakfast area. Overall, good stay.

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

Tanner

Loved the breakfast options! The parking is extremely easy and the hotel is in a great area compared to everything we came to do. The staff was super helpful and friendly! The towels and sheets seemed really clean, but the floors turned my feet really black. I also got super stuffed up from the air conditioning so maybe the filters just need to be cleaned out. I also loved the pool! It’s open until 10pm which helps if you have an extremely busy day because then you can still relax at the end of the day and the temperature felt really nice. Overall, I’d stay here again!

Friends_and_family Family

6/10

Pleasant

19 Mar 2026

Steven

Room was clean. Not a lot to it. Parking was good.

Self

2/10

Poor

09 Mar 2026

megan

BEDBUGS and cockroaches.

8/10

Excellent

04 Mar 2026

todd

yes

8/10

Excellent

01 Mar 2026

Katie

The room was small, but clean. The bathroom had a partial broken floor, but there wasn't any danger to us. The breakfast was great, especially for the price that we paid.

Family_with_children

10/10

Exceptional

23 Feb 2026

Elizabeth

It’s always clean and staff is grear

Family_with_children

10/10

Exceptional

23 Feb 2026

Brianna

Initially we had an issue with check in - but between the hotel staff and Expedia staff we were able to resolve the issue. The hotel staff was understanding and helpful at check in - and any other times we interacted with them, they were great. The gentleman who checked me out was very kind, as we were leaving to head north through a snowstorm and he was helpful with info and just general kindness.

The room was very clean and satisfactory - beds were comfortable and we were able to keep it at a good temperature despite the cold temps outside. Shower was nice with good water pressure. Breakfast each day was just right - just the right amount of choices and my son was pleased with the waffle making option.

We will likely stay again when returning this summer. Missed the pool being open and would like to enjoy tha!mt!

6/10

Pleasant

15 Feb 2026

Deanna

The staff was very nice! The room could be a little cleaner. Also the people in the room next were very load at 6am. All 3 days we stayed. I will stay here again just will ask to be moved to a different room

10/10

Exceptional

09 Feb 2026

Juan

Excellent

4/10

Poor

22 Dec 2025

Stuart

No printed privacy policy. Oregon law requires a printed privacy policy about how you will use my personal information. You had none, however required me to give my drivers license.

2/10

Poor

30 Nov 2025

JOSEPH

Not posted that the pool was seasonal didn’t end up staying our entire stay due to false advertisement requested for some kind of refund or anything and nothing was offered very upsetting. They told us that they are seasonal every year yet last time we stayed there in January 2024 it was open, and it was very upsetting

Friends_and_family Family

8/10

Excellent

12 Nov 2025

korey

clean. spaceous.

Self

8/10

Excellent

04 Nov 2025

cesar

Was ok

Friends_and_family Family

10/10

Exceptional

08 Oct 2025

Kenneth

Front office staff was the best I have seen in years.

Friends_and_family Family

8/10

Excellent

06 Oct 2025

Erin

Room was perfectly equipped with all the eminities my son and I needed for our stay.

Leisure Family

10/10

Exceptional

03 Oct 2025

Terry, Dave

We had an ADA Compliant room. It was spacious, and clean. Large spacious east to access shower. Desk clerk was friendly and got us extra towels. Room was a bit noisy.

Leisure Partner

8/10

Excellent

25 Sep 2025

Erin

The rooms were clean, staff was super friendly, loved the pool area. For the price, it's a great value. The only downfall was the mass amounts of outdoor bugs. Not sure if it's just the area or if it's even controllable. It may have just been the norm for that area and that time of year.

8/10

Excellent

24 Sep 2025

Steve

Ok for overnight stay.

Self

10/10

Exceptional

21 Sep 2025

Susan

Easy to get to and multiply dining options nearby

Leisure Partner

4/10

Poor

20 Sep 2025

Raymond

Property has been updated but is situated next to a swamp and the management installed these cheap LED lamps as area lighting around both buildings. The super white color lamps attract the mosquitos and bugs from the swamp so the whole area was swarming with these insects. It was like walking through a mosquito trap. Bugs everywhere on the ground. Very messy.

Leisure Partner

6/10

Pleasant

19 Sep 2025

KIMLIEN

a small number of boiled eggs and the waffle dough machine is difficult to operate

Leisure Family

8/10

Excellent

08 Sep 2025

Susan

Esmeralda was great. She moved us to a quieter room and was pleasant, professional and courteous.

Partner

8/10

Excellent

02 Sep 2025

Kelly

We stayed here because it was a short drive to visit relatives. We didn’t use the pool, but it looked good. The breakfast was decent. It was comfortable and quiet.

Leisure Family

8/10

Excellent

01 Sep 2025

Melanie

Easy on off business hwy. Loads of food options

Leisure Friends

2/10

Poor

01 Sep 2025

Alejandra

Horrible Place to Stay

As we arrived at the Hotel our rooms where very duti full of bugs an mosquitos all over the rooms the bedding was very duti sheets and the curtains smells like cigarettes I asked for a non smoking room and it was horrible smell the microwave was not working as soon you heat food it stated to burn and smoke came out. The same day I reported to front desk all the issues. We had a 6hour drive and is not okay to sleep in a place full of bugs and unclean sheets and the room full of smoke of cigarettes.
I try to call others hotels but unfortunately they where all book due to labor date weekend. I spoke with the manager and he said unfortunately I canot give you credit back. That was very disappointing for me and my family. The inconvenience of this incident cause my trip very stressful and not able to sleep with all the bugs and have some bites from them. I took pictures. What they post in there pictures it doesn't look the same. Wrong representation about there hotel Quality Inn.

Friends_and_family Family

2/10

Poor

25 Aug 2025

Mianne Olive Joy

There was a lot of insects outside the room, on the door and once you open the door, it goes inside the hotel room. Curtain was dirty. Hair dryer doesn't work. Ice machine room was full of insects was not making ice.

Leisure Friends

8/10

Excellent

24 Aug 2025

James

It was better than my last time but not great. Mosquito and knats were horrible

Leisure Friends

8/10

Excellent

13 Aug 2025

Mark

Even though the rooms are smoke-free, someone has been smoking in ours so it really smelled like a smoking room. When we asked if we could switch rooms we were told the property was full. The parking lot during the evening was more than 1/2 empty. Disappointing.

Leisure Family

8/10

Excellent

13 Aug 2025

Don R

Clean

Leisure Family

8/10

Excellent

31 Jul 2025

Krista

The receptionist was helpful and gave us a great local restaurant recommendation for dinner. The room was clean and had nice bedding. My daughter enjoyed the indoor pool.

Leisure Family

8/10

Excellent

27 Jul 2025

David

Excellent

Leisure

2/10

Poor

25 Jul 2025

Manuela

The area was unsafe, lots of homeless people.

Leisure Family

10/10

Exceptional

25 Jul 2025

Julia

Front desk was very helpful.

Leisure Partner

10/10

Exceptional

24 Jul 2025

Robert

The beds were a little hard but the food and everything was good the hospitality was great

Friends_and_family Family

2/10

Poor

18 Jul 2025

Karen

Squished bugs on the bed and wall. Could not go swimming because the pool had stuff floating in it!!!!!

2/10

Poor

17 Jul 2025

Craig

upon entering the room we found at least 15 dead flies along the top of each bed. cobwebs in corners of the room with flies in the cobwebs. Midge flies (which we were warned about) in the room.

Leisure Family

10/10

Exceptional

14 Jul 2025

Joseph

Great staff. Quiet rooms. We’ll worth the price.

Leisure Partner

4/10

Poor

07 Jul 2025

Sterin

Bad Experience even of a one night stay

Bathroom had a very bad smell.
There was a light right outside of the room which attracted Midgets into the room whenever the door is opened- they should have kept the light somewhere else or kept it OFF.
Breakfast taste was horrible. Not sure how they can make everything so bad - even coffee and juice.

Friends_and_family Family

10/10

Exceptional

07 Jul 2025

Marilyn

They were able to change our room based on need. The dog area was close and clean. Very friendly check in process.

Friends_and_family Family

10/10

Exceptional

07 Jul 2025

Jennifer

The staff was friendly and helpful and it was great.

Leisure Family

10/10

Exceptional

01 Jul 2025

Gwyndolin

Great pool and staff

It was super obvious that someone had hotboxed the room, but only after we opened the cabinets. They had taken great care opening windows, running air cleaner, etc. Staff was awesome and recommended local dining options. Plus pool was fantastic!

Friends_and_family Family

10/10

Exceptional

23 Jun 2025

Gene

Everything was better than expected

Friends_and_family Family

10/10

Exceptional

22 Jun 2025

Michelle R

Great stay, clean room, good food.

Friends_and_family Family

8/10

Excellent

18 Jun 2025

Robyn

Staff was very friendly and helpful, room was clean. We would stay again when passing through.

Leisure Family

4/10

Poor

16 Jun 2025

Crystal

They did not have hot breakfast just hot water for oatmeal and waffles. They also don’t have Kotex pads.

Leisure

10/10

Exceptional

16 Jun 2025

Richard

We love the comfortable bed and soft pillows. The rooms are really nice and location is close to all the eating spots we like... Casey's, Starvin Marvin, North Shore and 9 Thai.

Leisure Pet

8/10

Excellent

12 Jun 2025

Darlene

Everything good except for toilet door hit the toilet

Partner

8/10

Excellent

09 Jun 2025

Anthony

It was good the fridge froze everything but it was clean. The room was nice the worst part of the place was the bugs outside. But not much they can do about it. Breakfast was pretty good the kids liked it

Friends_and_family Family

4/10

Poor

05 Jun 2025

Keith

Coffee pot leaked all over and didn’t work,
Sink plugged up wouldn’t drain.
Very very minimal breakfast, waffle mix watered down so bad all it was crispy air when cooked, terrible.

Friends_and_family Family

10/10

Exceptional

02 Jun 2025

Steven

Kkkkkk

10/10

Exceptional

02 Jun 2025

Kaitlyn

The front desk lady was amazing! She made it feel just like home and was very welcoming. We were also right next to the pool and the housekeeping closet. We could not hear a thing coming from either of those two rooms.

Leisure Family_with_children

10/10

Exceptional

01 Jun 2025

Angelita

The breakfast was great and the room was clean

Leisure Family

8/10

Excellent

27 May 2025

Boyd

Clean room. Close to crater lake and Lava Beds.

Leisure Partner

6/10

Pleasant

22 May 2025

FAY

This Hotel does not have elevator and had horrible stars to second floor, there was no option to get room in first floor. As seventy years old it was very difficult to climb. In addition, our room didn't clean and I could just ask for extra twels.
Hotel.com must notified us about not having elevator.

Partner

10/10

Exceptional

16 May 2025

Randall

Easy to check in, parking was pretty limited, friendly staff, room was clean. Wilk stay again

Friends_and_family Family

2/10

Poor

14 May 2025

Shauna

I stayed at this location twice in a 3 month period-the first time I rented 2 rooms(adjoining), for my daughter's birthday, for her and her girlfriends, and myself, the 2nd time for my daughter's girlfriends b-day, rented another 2 rooms- the price and the indoor pool were the 2 things that drew me there, as it certainly wasn't the customer service, the other amenities, and MOST CERTAINLY NOT the cleanliness! I didn't expect the Grand Hyatt with we 2000 thread count sheets, but damn, I didn't expect to have someone's loogie in the shower or hair, it was so gross. In both rooms. The big guy that manages, or owns, I'm not sure, was SO rude and blatant about his dislike/distrust of me, for what reason I don't know, but to the extent, he watched us unload our car and go into the rooms, from right outside of the lobby door. Anyway, not that my review means anything, I just don't think people and establishments should get away with being nasty people and disrespectful by allowing families to go into filthy rooms, believing and TRUSTING that the place they are giving their money to, has done the bare minimum of at least trusting that they can have a clean space. Be better, you wouldn't appreciate that service😒

Leisure Family_with_children

10/10

Exceptional

12 May 2025

Robert

Very nice and staff was helpful

Business_and_leisure Family

6/10

Pleasant

11 May 2025

Julia

Pretty basic

Small but very clean rooms. “hot” breakfast consisted of waffles. Everything else was cold. All grass has been replaced by astroturf —ugh! Indoor swimming pool was pretty dismal. If you are attending an event at the Klamath County fairgrounds, this is an OK place but not for any other reason.

Self

4/10

Poor

10 May 2025

helen

Be warned : a dump

This place was a disappointment. I’m traveling with a small well mannered dog and was placed in a handicap room in a corner with no outside light has stairs blocked the view . It looks like somebody sprayed paint all over the floors and this morning as I’m getting ready to check out my dog discovered an ant trap, which is highly toxic to small dogs which leaves me so angry. After actually sleeping well. I was too tired to check out the pool or laundry room

Self

10/10

Exceptional

04 May 2025

jan

friendly staff

Business Partner

6/10

Pleasant

03 May 2025

Verified traveler

Passing through

We had only one night here thankfully. It was not what I expected. The place needs maintenance and updating as well as decor in the rooms. Somewhat depressing. We won’t stay here again. The continental breakfast was okay for the price. Nothing special.

Partner

10/10

Exceptional

28 Apr 2025

Verified traveler

Quality Inn Klamath Falls, Or

We had a great stay
Pool was nice
- pool environment was peaceful
Room was well cleaned
- room Refrigerator wasnt very cold even at max
Multiple good options for Breakfast
- would offer more milk options for cereal othen the skim milk

Will mostly likely stay again

Friends_and_family Family

10/10

Exceptional

20 Apr 2025

Randy

Front desk lady was very welcoming. Brightened my day for sure.

Leisure Self

8/10

Excellent

15 Apr 2025

Linda

There was decaf black tea, which I like. OK breakfast otherwise. The staff put us in a room away from the highway at my request, so it wasn't too noisy, which I appreciated. The bed was comfortable.

Leisure

10/10

Exceptional

13 Apr 2025

Mark

Good value, clean nice rooms

It was great. The only drawback was the microwave didn’t work but other than that the room and motel were fantastic.

Partner

6/10

Pleasant

06 Apr 2025

Theresa

Staff was very hospitable. The housekeeping might want to focus on edges and corners in the room, there was a lot of dust and hair. The curtains did not close all the way, I am glad I had two clips with me.

Leisure Pet

10/10

Exceptional

30 Mar 2025

Sharon

The property could use some updateing. TLC. That said, It offered everything we needed and the staff was very friendly. We will definitely stay there again.

Leisure Family

10/10

Exceptional

20 Mar 2025

kraig

It was great

6/10

Pleasant

18 Jan 2025

Kristi

Not much to pick from for breakfast gap on front door can see the light from the side of it pool area was ok

Leisure Family

6/10

Pleasant

06 Jan 2025

Shakiah

Very dirty but if it was properly cleaned it would be a spectacular place

Leisure Family_with_children

10/10

Exceptional

29 Dec 2024

Ellen

The heating/cooling unit was very loud no mater what we tried. We had to shut it off for the night. The room did stay comfortable for the night.

4/10

Poor

24 Nov 2024

John

Dog park was dirty and room were poor condition and not ready to rent

10/10

Exceptional

17 Sep 2024

Rosa

Great staff, room was great, and above all...safe room and area. Would recommend staying here.

Leisure Family

8/10

Excellent

11 Sep 2024

Ann

The breakfast area was small and crowded.

Leisure Family

10/10

Exceptional

10 Sep 2024

David

We needed a walk in shower for handicap adult. We had tried a number other places this had what we needed. Breakfast was good, it fit are need very good.

Leisure Family

6/10

Pleasant

05 Sep 2024

Aaron

Hotel seemed empty but i was placed right next to major road which was supper loud most the night. Everything else was ok.

Business

8/10

Excellent

02 Sep 2024

Josh

The staff was kind and helpful. Our room was clean and housekeeping came after only one day. Breakfast was good and had multiple options. The room we stayed in shared a wall with the breakfast room. It was quite loud beginning at 6AM. Avoid this room unless you are an early riser. Otherwise it was an enjoyable stay.

Leisure Partner

10/10

Exceptional

19 Aug 2024

John

The last that checked is in was very personable, made sure we had everything we needed. It was easy in easy out. Very clean.

Leisure Partner

8/10

Excellent

11 Aug 2024

Doug

It was a nice motel