Hotel Mansion Del Rio

8/10

Excellent

23 Mar 2026

Jose

Clean room, Clean towels and sheets. Restaurant close at 9:00 pm I think it should be open till 10:00.

Friends

10/10

Exceptional

15 Feb 2026

David

Very nice clean and safe facilities and friendly staff. Food and drinks were also delicious. Really a peaceful and relaxed environment.

Leisure Family_with_children

8/10

Excellent

28 Dec 2025

Carlos

Yes

10/10

Exceptional

16 Sep 2025

Alma

Like everything

6/10

Pleasant

09 Jan 2025

Ingrid

Muy temprano cierran la piscina

Leisure Family

10/10

Exceptional

10 Dec 2024

elizandro

Amazing place to stay

Partner

2/10

Poor

30 Apr 2023

Michael

Receptionists were very polite as was the security staff.
The rooms are old, not updated, old tub shower a/c controls antiquated.

Leisure Partner

8/10

Excellent

07 Jan 2023

Dale

A beautiful place.
Excellent restaurant.

Leisure Partner

4/10

Poor

30 Dec 2022

Elisa

This hotel was one of the most expensive in the are. For 3 guests in a two queen bed room, It had one big and one small towel. One mini soap. One small blanket on each bed. The matresses were of a very poor quality and hard. The staff was nice but overworked. 6:00am to 10:00 am. The water in the pool was dirty.
I would not remommend this hotel to anyone

Leisure Family

2/10

Poor

08 Feb 2022

Mynor

Nothing

Business Family

6/10

Pleasant

06 Aug 2018

Verified traveler

Nice views, poor venues.

Beautiful location with very nice views from the rooms and restaurant, but it feels outdated, the rooms are old, the bed is not comfortable and the rooms and bathroom need to be remodeled!

8/10

Excellent

10 Jul 2016

Jorge

nice hotel, it´s close to lake. Beatiful view

More than confortable. Excellent service from staff hotel; nice meals, good balance in his own proposition in the menu. fresh food. very clean. Nice to stay in Mansión del Río.

10/10

Exceptional

01 Apr 2016

darren

Towel police

Be aware of ants and towel police. Other than that a very chill place

Towel police. All I can say.

Family

6/10

Pleasant

29 Feb 2016

Luis

Great location

Great customer service, good food, great location.

8/10

Excellent

05 Jan 2015

LIANG

Nice hotel!

Nice with the condition and especially the small thought about the free fishing for the child:)

Family

8/10

Excellent

28 Jul 2014

Edmond

Headed to Tikal

We stayed at Hotel Mansion de Rio because we wanted to be rested after flying from Los Angeles on the Red Eye . Our drive was over eight hours in the rain and was scarey. The Mansion De Rio was a very nice place on the river with nice grounds and a fun pool. The river is huge and full of life. Our room had a nice view of the river and the room was clean and we slept well after traveling 20 hours plus.

8/10

Excellent

07 Apr 2013

Helen

Boat trip to Livingston.

Our stay was very relaxing. The food service was a bit slow and had we not spoken Spanish, it would have been hard to communicate with the waiters even though they had English menus. (The couple with us didn't speak Spanish and even pointing to the menu, it was hard for the waiters to figure it out.) Te reception was very friendly and helpful getting a boat to go to Livingston.

6/10

Pleasant

31 Jan 2013

Rosey

Good place

We were there on a work trip, so it was nice to have the restaurant on site. And the restaurant service and food was very good. We did have problems with the showers not draining, so by the end of your shower, you were up to your shins in water. Beautiful views of the river.

4/10

Poor

07 Jan 2013

Allard

Good to start your boat trip to Livingston

Hotel Mansion del Rio is a bit out of ‘town’ and one would need its own transport to get there and away. This is ‘a grand’ property in terms of scale. The location is good to start your boat trip from Rio Dolce to the national park to Livingston (lago de Izabal). It has a private and secure car park. The outdoor restaurant (breakfast, lunch and dinner) has a nice view over the lake so had the room (with balcony) which we had and was on the second floor. Internet access is very limited and was at the time of staying only available in the reception and the open bar on the ground floor and the first floor in the same area. Although the hotel claims it is available access was intermitted! The hotel provides a lot of equipment to enjoy (peddalo’s, kayaks, and Mountain bikes), we were however not allowed to cycle outside the gate. The music around the swimming pool is probably great for teen-agers but far too loud for anybody else.

8/10

Excellent

01 Jan 2013

Verified traveler

Great hotel for families!

Definitely family oriented with many activities to keep kids entertained. Huge game room with ping pong, fuss ball tables and other games. The staff was very warm and helpful. Very nice restaurant.

8/10

Excellent

27 Dec 2012

Weny

Its nice. It would be better to include the breakfast into the fee.

Family

10/10

Exceptional

10 May 2012

william

wonderful

big surprise this hotel is a wonderful place,restaurant very good,the best place to relax,big pool and wonderful aera

8/10

Excellent

24 Feb 2026

LAURENT

Accueil au top , merci à Vera qui 10 mn après notre arrivée en voiture de Tikal vers 15 h nous réservait des places sur une lancha publique pour Livingston (125 Q) pour le lendemain à 9h30 avec « pickup » à l’embarcadère de l’hôtel même.
L’hôtel accepte de garder le véhicule durant les nuitées à Livingston (100 Q par jour) et garde même les bagages.
L’hôtel est situé dans un parc avec marina hyper sécurisé.
Les installations sont un peu surannées mais très fonctionnelles.
Chambre spacieuse avec vue sur le lac , salle de bain ok avec eau chaude.
Piscine agréable donnant sur le lac.
Dîner et petit-déjeuner à la carte servi à table de bonne qualité à un très bon rapport qualité prix.
Au total un très bon choix d’hotel d’étape sur la route de Livingston.

Partner

10/10

Exceptional

17 Feb 2026

CHRISTELE

Le personnel est aux petits soins, souriants et serviable.
Les chambres ont besoins de rafraîchissement et de modernité électrique mais elles sont grandes.

Friends_and_family Family

10/10

Exceptional

13 Jan 2026

Jochum

sehr freunldich und sauber

Friends_and_family Family

2/10

Poor

14 Sep 2025

monica

Me hicieron el cargo
Sin yo antes presentarme
Al hotel , llovía terriblemente y nunca hubo acceso pro la calle ; estoy solicitando mi reembolso sin éxito

8/10

Excellent

02 Jan 2025

David

Buen servicio, pero mala relación calidad/precio

Es un hotel antiguo y muy reconocido en Río Dulce, pero esa misma antigüedad ha pasado factura, ya que si bien es cierto el servicio es excelente, el restaurante muy bueno y cuenta con varias actividades (piscina, jacuzzi, kayaks, ping pong, etc.), el estado de las habitaciones deja mucho que desear y más aún por el elevado precio por noche (alrededor de $120 la noche).

Partner

10/10

Exceptional

02 Dec 2024

Jose

Good place to stay

8/10

Excellent

29 Nov 2024

marco vinicio

Es un lindo lugar, deben mejorar la comida en el restaurante, sobre todo el cafe.

Leisure Family

10/10

Exceptional

20 Jul 2024

Ilsa

👍

Leisure Family

10/10

Exceptional

02 Jul 2024

Nancy

Un lugar seguro, con una gran vista hacia la naturaleza, muy tranquilo y excelente clima

Leisure Family_with_children

8/10

Excellent

13 Feb 2024

Kyung oh

good place

10/10

Exceptional

17 Nov 2023

Sergio

Ok

Business_and_leisure Friends

10/10

Exceptional

24 Apr 2022

Elizabeth

La limpieza y la atención al cliente. Todos muy profesionales y con mucha nobleza. Muchas gracias. Mi recámara muy cómoda y muy limpia. Muy relajante con vista a el río. Excelente aire acondicionado y la regadera del baño deliciosa. Lindo balcón con linda vista .

Leisure Friends

8/10

Excellent

04 Aug 2019

Eriberto

Muy bien

Family

4/10

Poor

02 Jan 2018

Marcy

Not what I expected for the price I paid

Rooms are BASIC The beds are super hard and the pillows are old . They don't offer coffe makers or bathroom supplies. Upon arrivel they count every glass, pillow, plastic hangers ( yeah hangers) in your room and tell you you are responsible if they go missing. Not what I expected for the amount of money we paid.

8/10

Excellent

15 Jan 2017

Alejand

Excelente atención

Excelente atención de todo el personal, con mucha amabilidad y asesorando sobre todo lo lindo para hacer en este lugar!!!!

Family

6/10

Pleasant

17 Feb 2014

Aura Argueta

Bueno en general

el hotel esta bueno en general, se puede mejorar el mantenimiento muchísimo!!! y es hora de cambiar la decoración

6/10

Pleasant

15 Jan 2014

DANIEL DIAZ

PROBLEMAS CON AIRES ACONDICIONADOS, NO FUNCIONANA

LOS EQUIPOS DE AIRE ACONDICIONADO NECESITAN MAYOR MANTENIMIENTO O CAMBIO DE LA MAYORIA DE ELLOS, MUY LENTO EL SERVICIO DE RESTAURANTE, PERO UNA MUY BUENA UBICACION Y EN LA ZONA Q SE ENCUENTRA MUY BIEN APROVECHADO LOS ESPACIOS

Family

4/10

Poor

03 Dec 2013

Verified traveler

Mala calidad de habitaciones viejo en mal estado, mal aire acondicionado, mala comida caro

8/10

Excellent

28 Feb 2013

Edgardo

Falta internet en las habitaciones

4/10

Poor

20 Feb 2013

Evelyn

No me quedare alli nuevamente

Mi estancia fue muy mal alli. Las sritas lo reciven a uno y hacen las cosas como que me estan haciendo un favor. Y no me estan haciendo un favor ya que ese es su trabajo. Les urge darles a TODOS una charla sobre servicio al cliente.

10/10

Exceptional

22 Dec 2012

Antonio

Es un hotel estupendo con todo comodidades e internet incluido. La piscina no es tan grande como sale en las fotos, pero es muy linda. El hotel está apartado de Río Dulce, pero junto al río con todas las comodidades del mismo. Si vas con carro la ubicación es perfecta.