Jacorian
Okay long story short.. I been going to Carrabelle for about 5 years now. Going at least 10 times out the year. Well I just took my gf and dog for a couple days there. Listen Carefully.. This was the WORST EXPERIENCE- I’ve ever had with this hotel because someone new is owning it. We left from GA around 4:00 arrived at 8:30 pm. Upon arrival, the front desk door was locked which is unacceptable for a hotel that should have someone there 24/7. On top of that we called for over 1 hour straight and couldn’t get anybody. Mind you we’re ready to put our stuff up and lay down for a little bit couldn’t. Finally around 9:45pm we were able to get ahold of someone. We then had to wait another 15-20 mins for someone to come check us in and give us keys. The reason why nobody was there was “I had to get my daughter some food” nothing against that but you don’t leave a hotel especially after plp have paid their hard earned money. So we ended up going inside the front office to get checked in, the lady at the front desk kept telling me for 10 mins straight she couldn’t find my reservation & after 10-15 mins passed she finally said “I found you, you did a reservation way earlier that’s why I couldn’t find you. So fast forward we get our keys & was told “the beds might not be made”, we go around to our rooms and before even getting to the door you can see the beds are not made thru the window. I then went back n told the plp and they said give them 10-15 mins. It’s more.. NEVER AGAIN!
