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Holiday Inn Express and Suites Carrollton West

Atlanta - GA · United States

1545 U.S. Highway 27View location

9.0/10Excellent602 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.4/109.4
Condition9.2/109.2
Neighborhood9.4/109.4
Amenities8.8/108.8
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  • Business hotels
  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express and Suites Carrollton West

Welcome to the new Holiday Inn Express and Suites Carrollton, Georgia. Carrollton’s newest and most modern hotel is nestled among the best shopping and dining in town. The hotel is centrally located just minutes from the University of West Georgia and Historic Downtown.

Continue your journey by attending an event at The Maurice K. Townsend Center for the Performing Arts. The proximity of our Holiday Inn Express and Suites is ideal for our business travelers to access many nearby companies including Southwire, Greenway, Tanner Health Systems, Pilgrim Pride and Decostar.

For those thrill seekers, we are a mere 12 miles from Historic Banning Mills, which has the world’s highest climbing wall and the longest zip line course in America. During your stay, venture out to Little Tallapoosa Park where you will find 256 acres to explore.

Break out your hiking boots and challenge yourself to cover almost 7 miles of natural trails. Our free hot complimentary breakfast features the delicious pancakes and the awesome world famous cinnamon rolls. Guests can also experience our onsite health club which is fully equipped with state of the art equipment.

Read more about this hotelShow less

This newly designed conditioning area was developed with your health and wellness in mind. Our friendly and courteous staff will do whatever it takes to make your stay at Holiday Inn Express and Suites Carrollton a relaxing and memorable one.

Located in Carrollton, Holiday Inn Express & Suites Carrollton West by IHG is a 4-minute drive from The Bradley Street Train Depot and 6 minutes from University of West Georgia. This hotel is 2.8 mi (4.6 km) from Longview Dog Park and 3.8 mi (6.2 km) from The Coliseum.

Make yourself at home in one of the 79 guestrooms featuring refrigerators and microwaves. 43-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.

Conveniences include phones, as well as safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Beach services
Smoking areas
Childcare
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The seasonal pool will be open from May 28 to September 03.
    • Pool access available from 10 AM to 10 PM.
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Minimal age
    21
  • Optional fees
    • Housekeeping is available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Longview Dog Park 3.7 km / 2.3 mi
The Bradley Street Train Depot 4 km / 2.5 mi
University of West Georgia 4.3 km / 2.7 mi
The Coliseum 6.2 km / 3.8 mi
Carrollton Rec Lake Shore Center 7.4 km / 4.6 mi
Regal Carrollton 8 km / 5 mi
Southern Hills Christian Church 10.6 km / 6.6 mi
John Tanner Park 15.2 km / 9.4 mi
Treasure Lake 21.7 km / 13.5 mi
Fresenius Medical Care at Tanner Medical Center Of Villa Rica 29.2 km / 18.1 mi
Tanner Medical Center/Villa Rica 29.5 km / 18.3 mi
Rocky Branch Ghost Town 29.6 km / 18.4 mi
Clinton Nature Preserve 33.8 km / 21 mi
Pine Mountain Gold Museum at Stockmar Park 33.8 km / 21 mi
Dunaway Gardens 35.2 km / 21.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 79
  • Number of floors (main building): 4
  • Suites: 15
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Room serviceExtra charge
Show 23 more facilities & services
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Babysitting serviceExtra charge
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Newspapers
  • Clothes dryer
  • BBQ facilities
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Smoking areaExtra charge
  • Meeting room
  • PrinterExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Game roomExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE AccessibleSUITE • Accessible • 30 m²SUI.H6
    SUITE AccessiblePhoto unavailable2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express and Suites Carrollton West

    SUITE Accessible

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express and Suites Carrollton West

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express and Suites Carrollton West

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express and Suites Carrollton West

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express and Suites Carrollton West

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 26 m²ROO.ST
    Room STANDARDPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express and Suites Carrollton West

    Room STANDARD

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express and Suites Carrollton West

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express and Suites Carrollton West

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 30 m²SUI.H6-KG
    SUITE Accessible KING SIZE BEDPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express and Suites Carrollton West

    SUITE Accessible KING SIZE BED

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 26 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express and Suites Carrollton West

    DOUBLE TWO QUEEN BEDS

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 26 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express and Suites Carrollton West

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express and Suites Carrollton West

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 26 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express and Suites Carrollton West

    DOUBLE Accessible KING SIZE BED

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express and Suites Carrollton West

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 30 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express and Suites Carrollton West

    SUITE KING SIZE BED

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible-Two Queen BedsRoom • Accessible-Two Queen Beds • 26 m²ROO.H6-2Q
    Room Accessible-Two Queen BedsPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express and Suites Carrollton West

    Room Accessible-Two Queen Beds

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-2Q

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express and Suites Carrollton West

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6-1

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    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
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    Accessible

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    Holiday Inn Express and Suites Carrollton West

    SUITE Accessible

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    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
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    Accessible

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    Room code: SUI.H6-1

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  • Room AccessibleRoom • AccessibleROO.H6

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

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    Holiday Inn Express and Suites Carrollton West

    Room Accessible

    Room photos

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
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    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

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  • DOUBLE AccessibleDOUBLE • Accessible • 26 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable2 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

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    Holiday Inn Express and Suites Carrollton West

    DOUBLE Accessible

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    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BED • 26 m²ROO.H6-KG
    Room Accessible KING SIZE BEDPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

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    Holiday Inn Express and Suites Carrollton West

    Room Accessible KING SIZE BED

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    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 26 m²DBL.H6-2Q
    DOUBLE Accessible-Two Queen BedsPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

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    Holiday Inn Express and Suites Carrollton West

    DOUBLE Accessible-Two Queen Beds

    Room photos

    2 photos

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    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM
    SUITE NON SMOKINGPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Holiday Inn Express and Suites Carrollton West

    SUITE NON SMOKING

    Room photos

    2 photos

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    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express and Suites Carrollton West

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express and Suites Carrollton West

9.0
Excellent
602 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.4 /10
Condition
9.2 /10
Neighborhood
9.4 /10
Amenities
8.8 /10
100 reviews shown
2/10
Poor
19 Jul 2026
Kathy
With a reservation number, we were not allowed to stay due to the front desk said they were having an IT problem with their computers. Claimed they could not allow us entry to our reserved room without the computers being able to print out the room keys. By 9:30pm, I finally gave up on the room and had to find a last minute place to stay. Costed us $ 100 more than expected in another Hotel. I dont know why they could not accept my reservation # that was sent to me via e-mail and use their master key to get us into a room for the night! Very frustrating.
Family
10/10
Exceptional
17 Jul 2026
Mark
Nice property, great breakfast and staff from check in to check out was great.
Partner
10/10
Exceptional
09 Jul 2026
Sarah
Perfect location to everything we could need!
Family_with_children
8/10
Excellent
08 Jul 2026
Sandra
Very nice and clean property over all. Staff attentive and helpful to some concerns that I had. Breakfast had decent choices in food variety. Parking was tight a couple of evenings but we did get a spot. Just wished price per night was lower especially since I have IHG membership and retired!
Self
10/10
Exceptional
25 Jun 2026
Jennifer
Comfortable rooms, location perfect for what we needed
Family_with_children
10/10
Exceptional
21 Jun 2026
Judy
Room was clean staff very friendly would definitely stay again
Friends
10/10
Exceptional
08 Jun 2026
Andres
Clean room and lobby
Good breakfast
Self
10/10
Exceptional
31 May 2026
Joanna
Very friendly staff and easy check-in process.
Self
10/10
Exceptional
25 May 2026
Marie Joy
Good stay
10/10
Exceptional
17 May 2026
Katherine
Perfect location. Plenty to do close by. Affordable!
Enjoyed a quick getaway
Friends_and_family Friends
4/10
Poor
10 May 2026
Tiara
We arrived at the normal check in time. After getting to our room we discovered that the room we were given was not the room that we booked through hotels.com. We were then informed that hotels sent it over incorrectly. After talking to hotels.com we discovered that it was. The hotel over booked rooms. Key is we were NOT the only family affected like this. There were 3 other families in the lobby with me with the same issue. The hotel did not agree to a partial refund for the inconvenience which is crazy to me. I’m not sure how a hotel over books on one of the busiest weekends all other hotels were booked so we had no other option but to stay but no other accommodations were given but just a suggestion to not book through 3rd party apps.
10/10
Exceptional
03 May 2026
Ricardo
Breakfast was good and staff was very friendly
Partner
10/10
Exceptional
21 Apr 2026
Sara
Clean room and property, quiet and pleasant experience! Good coffee!
Family_with_children
10/10
Exceptional
19 Apr 2026
Deanna
The room was clean and the staff were so wonderful and pleasant. Zero complaints from me!
Family
4/10
Poor
13 Apr 2026
Tonja
I called because I arrived early and asked for early check-in. I was told I have received a phone call in about an hour. I never received a call so I drove to the location, I waited 14 minutes in the lobby for someone from the front desk to come, and the only reason they did is because one of the housekeeping employees went and found her.
I explained to her that we had traveled a very long distance and we're looking to do an early check-in and she informed me that she knew because she received my call, we are now an hour and a half since my call and she told me the room wasn't clean yet. I asked her how long it would be. She said about an hour will call you an hour and a half passes, meanwhile I'm sitting in my car with my son waiting… It takes eight minutes to get someone to come to the desk and she informed me that she told me she was going to call me and that the room should be ready in about an hour and a half…
I travel a lot and have never had a hotel leave me sitting outside in a car with my son for 2 1/2 hours because they're waiting for a room to get clean let alone the fact that the front desk was without an employee the entire time.
10/10
Exceptional
30 Mar 2026
Sherri
Need hair dryers in the rooms
Self
6/10
Pleasant
29 Mar 2026
Buffi
It was just ok beds were soft and comfortable however the breakfast area was a total mess and not well stocked. There was also a 4am
8/10
Excellent
09 Mar 2026
AMANDA
Room was clean and beds were comfortable.
10/10
Exceptional
07 Mar 2026
Christine
Clean and comfortable room
Family
10/10
Exceptional
07 Mar 2026
Stephanie
Great
2/10
Poor
02 Mar 2026
M Leigh
I stayed at this property before I went on my vacation and when I came back before I go back home and both times there were something wrong with the room. No one was able to get it fixed asked for a hairdryer and they weren’t even able to find me one.
Self
8/10
Excellent
22 Feb 2026
Della
Clean rooms/Hotel
10/10
Exceptional
01 Feb 2026
Sundae
Great hotel. Very comfortable and clean, free breakfast.
Only suggestions would be to extend breakfast to at least 10am and I wish the hot star in shower was hotter.

Great stay, would book again.
Leisure Family
6/10
Pleasant
23 Jan 2026
Shane
Shower head support in 327. It was broke on arrival and no offer to switch my room after I informed front desk.
Business Self
10/10
Exceptional
31 Dec 2025
Teresa
Cleanest hotel that I have ever stayed in!!! The staff was very professional and kind! The breakfast food was fresh and delicious with many choices to choose from to include the breakfast area was very clean!
Friends_and_family Family
10/10
Exceptional
28 Dec 2025
Mackenzie
Great place
Leisure Partner
10/10
Exceptional
13 Dec 2025
annie
Room was very clean .. bed comfortable .. breakfast good ..very nice staff when we were checking out
Leisure Partner
10/10
Exceptional
11 Dec 2025
Veronica
Excellent customer service!
Friends_and_family Family
4/10
Poor
10 Dec 2025
Hongwei
Very poor wifi
10/10
Exceptional
24 Nov 2025
Nicole
Clean room and affordable!
Leisure Family
10/10
Exceptional
14 Nov 2025
Terry
Very convenient and very friendly staff.
Friends_and_family Family
10/10
Exceptional
02 Nov 2025
chrysti
Staff, especially Sid, went out of his way to be helpful. Property was clean and well maintained.
Leisure
10/10
Exceptional
01 Nov 2025
DeEtt
Room was very clean, Bed was comfortable and the staff was friendly. We will be returning here when we come to visit family again.
Friends_and_family Family
10/10
Exceptional
29 Oct 2025
Jacqueline
Great stay! Clean and comfortable! Front desk was friendly also. Only complaint is that the website said sofa in the king room and it turned out to be a big chair, so we had to get an air mattress for our daughter to sleep on. Will definitely stay again.
10/10
Exceptional
09 Oct 2025
Jacques
The evening staff for check in and in the morning for check out were great people. Full of attention, and recognized me as a friend. The breakfast area was kept clean and in order, The food was great and the person in charge was wonderful. I will continue to come back there when visiting Carrollton.
Business Partner
10/10
Exceptional
30 Sep 2025
Carolyn
Room was very clean
Leisure Family
10/10
Exceptional
29 Sep 2025
Thomas
Great Staff and Breakfast clean room
8/10
Excellent
21 Sep 2025
Wendell
Hotel visit was great. Didnt like the fact two days in the row the guy doing breakfast was late all weekend and setup food late saturday and sunday morning.
Business_and_leisure Self
10/10
Exceptional
02 Sep 2025
MariaFelix
Excellent service and location
Leisure Family
8/10
Excellent
29 Aug 2025
Danielle
Stayed for an athletic event, met our needs
10/10
Exceptional
24 Aug 2025
Verified traveler
Excellent customer service. Great location.
Friends_and_family Family
10/10
Exceptional
24 Aug 2025
Donna
We throughly enjoyed our stay here! EVERYONE was so nice and hospitable. Very impressed.
Leisure Family
10/10
Exceptional
20 Aug 2025
Verified traveler

Highly recommend

Excellent customer service. Property is well maintained and conveniently located.
Friends_and_family Family
10/10
Exceptional
13 Aug 2025
Rita
The cinnamon rolls aren’t what they used to be. Something is different about them. Thicker for one thing. The first morning they were hard, but the next morning, we found some soft ones. They used to be better. But the staff and property were great.
Leisure Family
8/10
Excellent
08 Aug 2025
Debra Banks
Many food options
Leisure Family
8/10
Excellent
30 Jul 2025
Scott
water didn't get hot enough
Business Self
10/10
Exceptional
27 Jul 2025
Jessie
Short stay but it was very clean and conveniently located staff was great
6/10
Pleasant
22 Jul 2025
Val

Cleaning could have been better

The room looked mostly clean. There was a receipt for a car rental from the previous guest. Also a box of Lance's crackers. This person also left behind a hearing aid charger. Maybe this person was in a rush to check out on time, but whoever cleaned the room afterwards should have picked up those items. That didn't give me a good first impression. I also told the employees at the front desk that the toilet flapper did not seal correctly, so I had to jiggle the toilet handle every time I flushed to stop the toilet from continually running. Otherwise, the room was nice and comfortable.
Self
10/10
Exceptional
19 Jul 2025
Jennifer
Syd and the rest of the staff were so helpful with our stay. We had an issue with our first room and they graciously and quickly moved us into another room. Thank you! Well run hotel!!
Business Partner
6/10
Pleasant
18 Jul 2025
David
The hotel facilities are very nice. There were minor cleanliness issues with the room (e.g., the trash can from the previous guest had not been emptied). The biggest issue was the room door did not lock properly. While I was in the room, the door could be secured with the security door stopper, but the door could not be locked when I left the room. There were no available rooms for the hotel to move me to, but they did give me some point vouchers.
Business Self
10/10
Exceptional
09 Jul 2025
Jonathon
Great stay, and staff were super friendly. We really enjoyed our stay!
Leisure Partner
10/10
Exceptional
02 Jul 2025
Cynthia
Pleasant stay
10/10
Exceptional
26 Jun 2025
aniqua
We had a cheer camp and got a room here for convenience. Ms. Monica at the front desk was the sweetest!
Leisure Family_with_children
8/10
Excellent
22 Jun 2025
Jose
We stayed for 2 nights and it was pleasant. The hotel was clean. The rooms were comfortable and nice and the pool was well kept. My only complaint is that our rooms were not cleaned up by room service after night one. We were not in the room on day 2 since early in the morning and we did not have the -do not disturb- sign on the door. So we were surprised when we came back around 5pm to find the room had not been cleaned. I asked the front desk if they could come by and they said they could not until the next day. Outside of that it was a nice stay
Leisure Family_with_children
8/10
Excellent
17 Jun 2025
Sarah
We had a good stay - there was a group of high school students that we didn't hear them. The pool was clean and pleasant, later in the evening however, there were no pool towels. We did have a misunderstanding about housekeeping but in speaking with hotel manager, all was easily resolved.
Leisure Family
10/10
Exceptional
09 Jun 2025
Gwendolyn J
I really enjoy and love everything about this hotel. The staff is wonderful. The rooms are clean. The room service is very helpful. The maintenance is wonderful overall ever that I’ve had there has been great.
Business_and_leisure
10/10
Exceptional
01 Jun 2025
Kelsey
This was nice.
Business Family
10/10
Exceptional
25 May 2025
Sayuoyah
Very clean , cozy , and the staff had no problem making sure me and my kids enjoyed !
Business Family
10/10
Exceptional
21 May 2025
Jason

Nice Stay

It was an amazing stay, quiet and clean rooms and comfortable beds
Business
10/10
Exceptional
18 May 2025
Noah
The fitness center was great!
Leisure Family
8/10
Excellent
17 May 2025
Misti
We spent 2 nights here for UWG graduation. It was a full house, but the staff was great! The hot breakfast was an added perk! Loved the Dove bathroom products!
Leisure Family_with_children
10/10
Exceptional
17 May 2025
Gwendolyn J
Everyone there is so nice from the front desk to the manager in the maintenance guy. Everyone was very helpful the room I was in needed some repairs or someone had damaged it. They were very helpful and understood. I let him know about it before I stayed in it so they wouldn’t think I’ve done anything And they said they appreciated it. I will stay there again. I think them for all their help and concern.
Business Family
10/10
Exceptional
11 May 2025
Angie
Overall good property and location.
Business Self
8/10
Excellent
08 May 2025
Lauren
The staff was so kind and friendly. Cant say enough good thinga about them. The room amenities could have been better. The plugs on the desk didnt work, which was a problem considering I needed to hook up my work laptop. Also not a fan of only being able to have live directv. They shoukd really allow you to sign in to your streaming services.
Business Self
8/10
Excellent
29 Apr 2025
Darrell
Nice hotel for a weekend.
Leisure Partner
8/10
Excellent
26 Apr 2025
Mark
Smooth check in
10/10
Exceptional
26 Apr 2025
Mariya
Beautiful clean
Nice front desk staff
Business
10/10
Exceptional
14 Apr 2025
Verified traveler

Would recommend

One night stay for baseball tournament. Very clean & quiet. Close to restaurants & ballfields.
Friends_and_family Family
10/10
Exceptional
13 Apr 2025
Angie
Clean rooms and is very close by to everything
Leisure Family_with_children
10/10
Exceptional
03 Apr 2025
A Richard
Great breakfast and fitness center, really nice facility. Will come back again!
10/10
Exceptional
03 Apr 2025
Mark
Excellent property ! Everything was clean and the staff were awesome!
Leisure Family
10/10
Exceptional
29 Mar 2025
Terri
Very clean, comfy beds and excellent breakfast
Leisure Family
8/10
Excellent
28 Mar 2025
Gwendolyn J
I enjoy staying there as close to my doctors so I stayed there and have easy access to them in the hospital. It was a great stay this time. There was a few issues, but they did change our room that room had just a couple of minor things they did offer to give me a discount. I’m waiting to see if they do but all in all it was a great day.
Business_and_leisure Family
6/10
Pleasant
24 Mar 2025
Christina
Had to go to desk because the key wouldn’t open the door. Had to go to the desk for towels.
Coffee not left in our room.
Trash cans too smaller
Business
10/10
Exceptional
09 Mar 2025
Laura
Very nice and clean with a nice breakfast in the morning.
Business Self
10/10
Exceptional
09 Mar 2025
Erica
This hotel was in the center of everything and was in the right spot of my meeting location
Business Family
8/10
Excellent
01 Mar 2025
Ian
Clean, convenient, and friendly staff
Leisure Family_with_children
10/10
Exceptional
01 Mar 2025
Michael
We were only here for one night. Everything was clean and the staff was friendly. It looks like it's a new hotel. I would come back
Friends_and_family Family
10/10
Exceptional
13 Feb 2025
Nataly
Nice property
8/10
Excellent
06 Feb 2025
Gwendolyn J
I enjoy staying there because I feel safe. It is a little hard getting out of there onto the main road. It is clean. The staff is friendly and they try to accommodate you in every way and I appreciate that. I enjoy the afternoon snacks that y’all sit out Monday through Wednesday. It would be great if it was available all week long and weekend this time the breakfast was a little disappointing everything seem cold and maybe it was just a bad week but all in all I had a good time I will be coming back thank you and have a blessed day
Business_and_leisure Family
10/10
Exceptional
03 Feb 2025
Leslie
Nice hotel. Comfortable beds. Close to restaurants.
10/10
Exceptional
02 Feb 2025
David
No comment
Leisure Family
10/10
Exceptional
01 Feb 2025
Jennifer

Fabulous stay! 12/10

Truly a wonderful stay - continental breakfast was fabulous and well stocked, 24/7 coffee and hot water available, spacious lobby. Room was fantastic complete with true room darkening shades, rooms were insulated well from sounds, our king/sofa combo had so many well thought out amenities. Staff was fantastic from Angel at check in, to the breakfast crew and we had actual housekeeping service (something I haven’t seen in years).
Friends_and_family Friends
8/10
Excellent
25 Jan 2025
Ivan
Nice staff and the hotel is located near many food locations.
Leisure Family
10/10
Exceptional
25 Jan 2025
Lori

Great place

Friendly staff, clean rooms
Friends_and_family Family
10/10
Exceptional
22 Jan 2025
Verified traveler
Great customer service! Every staff member was so polite and helpful.
Self
10/10
Exceptional
31 Dec 2024
Casey
Great for a quick 1-night stay
6/10
Pleasant
23 Dec 2024
Berta
THE COST WAS UNBELIEVABLE!
Family
6/10
Pleasant
21 Dec 2024
Gwendolyn J
I enjoy staying there. I enjoy the complementary breakfast. The staff is very sweet most of them very helpful and not complaining but the cleanness just wasn’t there this time.
Leisure Family
10/10
Exceptional
15 Dec 2024
Derek
Excellent stay. Clean rooms
Friends_and_family Family
10/10
Exceptional
08 Dec 2024
Angela
Service was wonderful
Business Self
6/10
Pleasant
08 Dec 2024
nikka
The property is okay, although have to clear some in the front desk about charges that I didn’t make, front desk fix it.
Business_and_leisure Partner
10/10
Exceptional
06 Dec 2024
Amber
Everything was great thus far
Leisure Family_with_children
8/10
Excellent
06 Dec 2024
Michael
Would have been great if they had enough food at breakfast buffet. I had to go out to get breakfast
Friends_and_family Friends
10/10
Exceptional
01 Dec 2024
carolyn
.
10/10
Exceptional
30 Nov 2024
WoodyWoodworker
Nice
6/10
Pleasant
27 Nov 2024
Christopher
I recently stayed at this Holiday Inn Expressand unfortunately, it did not live up to the standards I’ve come to expect from this brand. While I typically enjoy staying at Holiday Inn properties, this experience fell far short of expectations.

Location
The hotel is not ideally situated, with limited access to nearby attractions or dining options. For the price, I anticipated a more convenient or desirable location.

Price
Speaking of price, the rate felt significantly overpriced for what was offered. For the cost, I expected far better amenities, service, and overall quality.

Noise Levels
One of the most frustrating aspects of my stay was the noise. I could hear every footstep from the room above, which made it difficult to relax or get a good night’s sleep. Better soundproofing is a must.

Cleanliness
Housekeeping left much to be desired. The room felt barely cleaned, and I was particularly disappointed to find the toilet dirty upon arrival. Such lack of attention to hygiene is unacceptable.

Overall Experience
This stay was far from the dependable quality that Holiday Inn typically delivers. For the high price, poor housekeeping, subpar location, and excessive noise, I can’t recommend this hotel. I hope improvements are made to bring it up to the standard Holiday Inn guests expect.
Leisure Self
10/10
Exceptional
25 Nov 2024
Jacqueline Pam

THE BEST!!!

Its was excellent
The breakfast was very good
The room was very clean
The hotel was superb.
Partner
10/10
Exceptional
21 Nov 2024
Mary
Would stay again, room was clean and pretty spacious, front desk staff were very friendly, quick and easy check in and check out. Bonus points for leaving the air on in the room, it was a nice cool temperature when we entered.
Business Family
8/10
Excellent
15 Nov 2024
Gwen
It was close to my doctors, they have a very nice staff. They need to be a little more aware of their cleaning.
Family_with_children

Location & surroundings

Holiday Inn Express and Suites Carrollton West
1545 U.S. Highway 27, Carrollton, United States

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Holiday Inn Express and Suites Carrollton West

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