Qiandao Lake Novotel

Important information

• Property Alerts

  You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Shuttle transfer per adult: CNY 300 (one-way)
  • Shuttle transfer per child: CNY 100 (one-way)

  We have included all charges provided to us by the property.

• You need to know
  • Pool access available from 8:30 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
• Special Instructions
  Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
• Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
• Minimal age
  18
• Optional fees
  • Fee for buffet breakfast: approximately CNY 118 for adults and CNY 59 for children

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Spoken Language

  English

  Chinese (Mandarin)

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