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Mbale Resort Hotel

Uganda Eastern Region · Uganda

Plot 50 Bunghokho RoadView location

9.2/10Excellent31 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.2/109.2
Condition8.6/108.6
Neighborhood9.0/109.0
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mbale Resort Hotel

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite. Make yourself at home in one of the 73 air-conditioned rooms featuring minibars.

Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Distances are displayed to the nearest 0. 1 mile and kilometer. LivingStone International University - 3. 3 km / 2.

Read more about this hotelShow less

1 mi- Mt Elgon Waterfall - 6. 6 km / 4. 1 mi- Wanale Cliff - 14. 5 km / 9 mi- Sipi Falls - 15 km / 9. 3 mi- Tororo Rock - 46.

6 km / 29 mi- With a stay at Mbale Resort Hotel in Mbale, you'll be within a 15-minute drive of LivingStone International University and Mt Elgon Waterfall. This luxury hotel is 9 mi (14. 5 km) from Wanale Cliff and 9. 3 mi (15 km) from Sipi Falls.

With a stay at Mbale Resort Hotel in Mbale, you'll be within a 15-minute drive of LivingStone International University and Mt Elgon Waterfall. This luxury hotel is 9 mi (14.5 km) from Wanale Cliff and 9.3 mi (15 km) from Sipi Falls.

Make yourself at home in one of the 73 air-conditioned rooms featuring minibars. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Rollaway bed fee: UGX 50000.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Swahili

    English

    French

Nearby attractions

LivingStone International University 3.3 km / 2.1 mi
Mt Elgon Waterfall 6.6 km / 4.1 mi
Wanale Cliff 14.5 km / 9 mi
Sipi Falls 15 km / 9.3 mi
Tororo Rock 46.6 km / 29 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 73
  • hotel
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Secure parking
  • Laundry service
  • Bellboy service
  • Lift access
  • Newspaper stand
  • Garden
  • Terrace
Show 16 more facilities & services
  • NewspapersExtra charge
  • Banquet hall
  • Business centre
  • Outdoor freshwater pool: 1
  • Children’s swimming area
  • Children playground
  • TV lounge
  • Sauna
  • Steam bath
  • Spa treatments
  • Hairdressing salon
  • Breakfast
  • Breakfast buffet
  • Picnic
  • Snacks
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mbale Resort Hotel

    TWIN EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BUSINESSRoom • BUSINESSROO.BS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mbale Resort Hotel

    Room BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mbale Resort Hotel

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mbale Resort Hotel

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUSINESS KING BEDDOUBLE • BUSINESS KING BEDDBL.BS-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mbale Resort Hotel

    DOUBLE BUSINESS KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE EXECUTIVETRIPLE • EXECUTIVETPL.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mbale Resort Hotel

    TRIPLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mbale Resort Hotel

9.2
Excellent
31 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
8.6 /10
Neighborhood
9.0 /10
Amenities
9.2 /10
20 reviews shown
10/10
Exceptional
14 Mar 2026
Donald J.
Comfortable rooms, kind staff, beautiful gardens, good food!
Partner
10/10
Exceptional
16 Nov 2025
Muzamal
Nice place to stay
10/10
Exceptional
08 Mar 2025
Sandra
We liked Mbale Resort. Very welcoming! The dinner and breakfast were very good
Business Friends
10/10
Exceptional
21 Feb 2025
Julius
Great stay
8/10
Excellent
17 Feb 2024
John
It was nice and clean, very good beds
Business_and_leisure Partner
8/10
Excellent
29 Dec 2023
Angela

Lovely gardens, lovely hotel.

Great hotel. Clean. Lovely. Heaps of amenities in room. Beautiful gardens. Fantastic massage. Overall, so so nice.
It's hotels only fault... no lift. We were on the 4th floor so it was a lot of stairs!! I request that Reservations staff let guests know that there is no lift on arrival, and check if they are okay with so many stairs - if we had have known, we would have requested a room on the 1st or 2nd floor as we had a 1-year-old child with us.
Friends_and_family Family
2/10
Poor
27 Dec 2023
Grace
Disorganised! I booked during the Christmas period. They didn’t know how many rooms were available. As a result of overbooking, I was asked to vacate my room on Christmas day. They also shutdown their online booking service because they didn’t have the internal infrastructure to monitor bookings.
There’s no lift and the stairs are uneven, which poses a hazard.
Sadly, there aren’t many comparable options in terms of amenities locally (e.g. spa, pool). However, I would recommend Mount Elgon Hotel as an alternative stay. It’s smaller, but the overall service is better and has the standard of amenities.
Leisure Family
10/10
Exceptional
12 Dec 2023
Bryan

Extraordinary

This place was a hidden treasure in beautiful Mbale. The services and staff were impeccable. Thank Mbale Hotel 🏨 resort special thanks to Madame Gloria Mukite and Madame Lillian Namataka for special services they were like family. Highly recommended.
Business
8/10
Excellent
24 Sep 2023
Verified traveler

Dejligt ophold og venligt personale

Vi havde to dejlige overnatninger på Mbale Resort Hotel, der virkelig ligger i skønne omgivelser! Værelset er stort og renligt, sengen er virkelig dejlig, fint badeværelse, skøn altan. Der er ingen myggenet, da værelset bliver sprayet osv, vi havde dog nogle enkelte myg på værelset på trods af lukkede altandøre. Personalet er venlige, og vi følte os meget velkomne. Restauranten var også god, morgenmaden var lækker (især ift. alternativet andre steder i Mbale). Poolområdet var hyggeligt, dog kan man risikere en del insekter i poolen, hvis man kommer tidligt (inden de bliver fjernet). Både fitness og health club var fine (vi fik begge aromamassage, som var skøn :-) ). Vil helt sikkert anbefale dette hotel! Vi vil komme tilbage, hvis vi er i området :-)
Mvh Maiken og Amalie
Friends_and_family Friends
10/10
Exceptional
28 May 2023
Douglas
Lovely place to rest in the middle of busy Christian ministry visit, so comfortable. Quiet and peaceful. Convenient and staff excellent. Changed our rooms as one person short in the party and made the stay even better. Thank you
Leisure Friends
10/10
Exceptional
18 Jan 2022
Curtis
Great facility. The property manager Tom and his team of great support staff did an outstanding job! Look forward to visiting again in the near future.
Business_and_leisure Friends
8/10
Excellent
23 Jul 2021
Michaela
The only problems we had revolved around the time it took to get dinner. The first night we waited 2 hours and 40 minutes for our dinner order - even those who only ordered a smoothie waited this long even on repeated requests to bring the smoothies out before dinner was served. We requested bottles of water 4 times over the span of an hour before they were received. We were a large group and service did improve somewhat each night we were there. I have a feeling that the reduced staff due to COVID made things take longer than usual. One tip is to always order ahead :)
Business Friends
10/10
Exceptional
17 May 2021
Dr Helen K

Stay at Mbale resort Hotel

Well i had a very great night at the resort hotel, the space, balcon, tea making place within the room that was so amazing,the small refrigerator,very clean room, WiFi,the bed its self was so comfortable. I generally liked the service at Mbale resort Hotel
Business Friends
8/10
Excellent
30 Sep 2019
David

A great place to stay

Great staff and friendly.
One problem. But it’s important.
The food and coffee
- morning breakfast. The bread has
a strange taste and the coffee
was terrible. I suggested you find regular bread that foreigners are accustomed to
versus what you put out to eat.
Also, I don’t know how you do it but the coffee is so weak that it’s not drinkable.
Finally the Buffett - some nights there was little food selection. One time they even told me to order from the menu because there was not enough. And this was early in the evening not end of night
Friends_and_family Family
8/10
Excellent
24 Apr 2019
Verified traveler
The facilities were clean and check in procedures were pleasant and straightforward. I have stayed here before yet the receptionist offered to walk me to my room.
Friends_and_family Family_with_children
10/10
Exceptional
22 Apr 2019
R.
Best hotel in Mbale. We are pretty much regulars here now, and the service really stands out. Held our introduction and engagement party, and the team through everything together in two days-Moliro and his team were spectacular! Hands down, a great hotel!!
Friends_and_family Family_with_children
10/10
Exceptional
14 Mar 2019
Verified traveler
Great hotel, nice and clean.
Swimming pool, good rooms, and dining options.
Leisure Friends
6/10
Pleasant
03 Aug 2018
Verified traveler

My stay at Mbale Resort...

Location of the hotel is good and quiet. Check-in process was a mess I.e miss allocation of rooms. Contents of the room allocated to me were sub standard and filled mosquitoe. I requested to change rooms but I was told the hotel was full and that I had to wait until the following day. Otherwise the food was good. I managed to swap rooms too with the guests I came with and changes were eventually made to my room.
Friends
10/10
Exceptional
30 Jul 2018
Verified traveler
Had a great weekend with family. Would do it again!
Family
10/10
Exceptional
16 Apr 2018
AmyWorldTravel

Wonderful place to stay if you are in Mbale

Lovely hotel and grounds, awoke to amazing symphony of bird calls. Generous delicious breakfast buffet included. Has spa, pool, gym included. Staff was gracious and helpful. Genuinely looking forward to staying there again on my next visit. Only minor complaint - no hot water when I arrived late at night, just lukewarm. By the morning, hot water was back, which was a relief since I really prefer hot water showers, though I have found many hotels in E. Africa don't have it or don't have it reliably.

Location & surroundings

Mbale Resort Hotel
Plot 50 Bunghokho Road, Mbale, Uganda

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Mbale Resort Hotel

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