Surestay Hotel By Best Western Childress

8/10

Excellent

14 Jun 2026

Mari

It was a necessary stop and served our purpose. Fairly certain it was a ONE AND DONE and I won't stay again. But no real complaints.

Friends

10/10

Exceptional

27 May 2026

Maricela

Nice stay very clean 10/10

Partner

8/10

Excellent

22 May 2026

Amy

Average hotel remote wasn’t working so not able to utilize TV.

Partner

10/10

Exceptional

22 May 2026

kimberly

Big room, nice shower

Pet

10/10

Exceptional

16 May 2026

Tammy

Our one night stay here was great!
Staff was friendly and informative!
We only got coffee in the breakfast room because we were on our way out but it was clean and the coffee was yummy!

6/10

Pleasant

12 Apr 2026

Joan

Morning staff not very helpful. Only an adequate breakfast.

4/10

Poor

03 Mar 2026

Kristian

Expensive, when you get a room that's not clean and smell. Booked for four people and got two towels.

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

William

The staff was wonderful!!

Partner

6/10

Pleasant

19 Feb 2026

Michael

Noisy on highway

10/10

Exceptional

06 Feb 2026

Tom

it was good

Business Self

10/10

Exceptional

03 Jan 2026

Christopher

Great service

Business Family

10/10

Exceptional

21 Dec 2025

Lari

The room was very clean. The bed was comfortable. It was a very nice room and hotel. The only drawback was that it was loud. The doors close loudly. Also you can hear all the people walking around upstairs which made it hard for my dog to relax and sleep.

2/10

Poor

11 Dec 2025

DONNA

It is not the safest place to stay, especially for a single woman, but I had no choice. It was late and the last hotel there that would take pets. I will say the staff was more than friendly.!

Self

2/10

Poor

26 Nov 2025

Michael

Check in

Partner

8/10

Excellent

03 Nov 2025

Dan

Clean room, well lit parking, friendly staff.

Self

2/10

Poor

29 Oct 2025

Harold

We booked this room after driving because they advertise a pool, however there is no pool, false advertising. The room heater is incredibly loud, there is no weatherstrip on the exterior door which allows cold and noise into the room. It was a dismal stay to say the least.

Leisure Partner

10/10

Exceptional

26 Oct 2025

Eugenie

A fine stay for one night

Partner

10/10

Exceptional

25 Oct 2025

J

Staff was GREAT!!! The real bad part was yellow towels and toilet paper. Pretty disgusting. We had an issue with the TV but the staff corrected it quickly and were wonderful.

Business_and_leisure Family

10/10

Exceptional

24 Oct 2025

Paula

Beds were comfy. A little on the hard side, but still good. Breakfast was a good variety. Fruit was fresh.

6/10

Pleasant

23 Oct 2025

Brooke

Seemed like the area around there was not very nice and for the cost was unbelievable

Leisure Pet

2/10

Poor

11 Oct 2025

Jennifer

Sucks

Had dog barking in room next to us until after midnight. Clerk said dog belonged to employee. Clerk refused to do anything about it until I called three times. Complained to manager next day, he just stood and looked at me. Will not stay there again!

Friends_and_family Family

8/10

Excellent

09 Oct 2025

Jim

Parking good.
Very limited breakfast
Room clean and new

8/10

Excellent

04 Oct 2025

ROBERT

Place has been refurbished with new lighting, new bathroom, new flooring and nice flat screen tv. Bed was good also. Will stay here again.l

Self

10/10

Exceptional

29 Sep 2025

Anne

Excellent parking, very nice personnel and breakfast was very nicely put out. Would defray here again. Great price too!

Friends_and_family Family

8/10

Excellent

29 Sep 2025

Victor

Healthy breakfast

Partner

10/10

Exceptional

28 Sep 2025

Annette

Breakfast was great, clean rooms, ice machine was awesome

Leisure Family

10/10

Exceptional

27 Sep 2025

Siina

Clean, staff was friendly

Business

10/10

Exceptional

22 Sep 2025

Shawna

Customer Service was excellent!

Leisure Family

10/10

Exceptional

21 Sep 2025

Jesse

Staff was beyond amazing and very helpful and friendly.

Business_and_leisure Family_with_children

4/10

Poor

20 Sep 2025

Penni

Would not stay again

Front desk person asked if I had a pet and I told her yes, I was traveling with my dog. She then proceeded to tell me about the pet fee, which is fine, I expect this. But then she threatens me that if they find that I have more than one pet they will charge me additional fees and more fees if there is any damages from my pet. I felt very uncomfortable during the check in process because of all of these threats. I travel all the time with my dog and I have never been given so much details of the fees they might charge. It was excessive.
The room was marginal at best. Grimy shower, hair & debris behind the door in the bathroom and super uncomfortable bed. 100% would not stay here again.

Partner

10/10

Exceptional

18 Sep 2025

Deborah

Friendly staff.
Large rooms.

Partner

8/10

Excellent

13 Sep 2025

Judith

Wasn’t prepared for aBest Western property to be just average and not have inside access to rooms. I don’t like having cars parked outside my window.

Leisure Partner

10/10

Exceptional

11 Sep 2025

Brandon

Nice clean place. Love the rain shower and quality shampoo and soaps. Comfy bed with plenty of pillows. Good tv channels. Perfect stay. Thank you Best Western!

Business_and_leisure Self

10/10

Exceptional

10 Sep 2025

christine

Great

Business Family_with_children

6/10

Pleasant

30 Aug 2025

Linda

Room was very clean. Bed was very comfortable. Some unsavory characters in the area. Seemed run down. Just an overnight so was fine. Reasonable price.

Leisure Pet

10/10

Exceptional

28 Aug 2025

candise

Very comfortable!

Leisure Self

6/10

Pleasant

12 Aug 2025

Lawrence

Convenient to food, gas and hwy access, but lacks ‘bang for the buck’, so to speak.

Leisure Family

10/10

Exceptional

07 Aug 2025

Staci

The pillows were the best pillows we have ever had at a hotel!

Partner

8/10

Excellent

30 Jul 2025

Thomas

Pleasantly Surprised!

I was pleasantly surprised by this hotel. The room was clean, bed was comfortable! I like that the floor was vinyl!

Friends_and_family Family

8/10

Excellent

23 Jul 2025

Clare

We stayed here for one night and thought it was very comfortable. The front desk people were nice and offered a couple of dinner suggestions that turned out to being really good. The room was clean and comfortable. The beds were hard, so if you like a softer bed, this isn't it. We didn't have breakfast, but it looked like the standard of waffle, cereal, and bakery items. We would definitely stay again.

Leisure Family

10/10

Exceptional

13 Jul 2025

Jacob

Great

10/10

Exceptional

11 Jul 2025

Keyurvan

very Spacious recently renewed rooms. Clean, Convenient location just off the h/w 287. Good value for money for one night travel stop. One area needs addressing ie un-even stairs to 2nd floor.

Leisure Partner

6/10

Pleasant

09 Jul 2025

Verified traveler

Tues. in Childress

Original roomTV did not work. We were moved to handicap room so there was not counter space in bathroom. At 7:30 am, someone tried to enter our room and was kicking the door. I saw three dead bugs in the morning and did not look for more. Brfeakfast was ok.

Partner

10/10

Exceptional

02 Jul 2025

Londa

Nice friendly

4/10

Poor

30 Jun 2025

Krista

We ended up leaving at midnight and just continued on our drive because we couldn’t sleep. I’m guessing it was housekeeping rolling carts upstairs that we could hear. The floors were FILTHY. My crawling baby’s legs were black within minutes of being there.

Business_and_leisure

2/10

Poor

25 Jun 2025

Verified traveler

Use caution

Very dirty rooms, bathroom had mold in the shower, appeared to be water leakage on the ceiling, bugs on the floor, smell in the room, hard bed, the sheets felt like plastic, dirty towels, air conditioner made noises all night and ice machine was broken and nasty.

Friends_and_family Family

6/10

Pleasant

19 Jun 2025

Pa Nhia Lee

The lady work in the front desk s friendly. The thing I don’t like is that the room they give me I was having hard time to open the door and found a few buds inside the hotel room.

Leisure Family_with_children

4/10

Poor

18 Jun 2025

Marcos

I one place to sleep well to much noisy

6/10

Pleasant

16 Jun 2025

Crysti

Had to return to my room after breakfast because there was no bathroom available in the lobby/ dining area.

Leisure Partner

8/10

Excellent

30 May 2025

Mark

Room had a smell and was noisy

Leisure Self

6/10

Pleasant

30 Apr 2025

Sherwin

Okay

Ok just a little noisy!!!!!!

Business

10/10

Exceptional

26 Apr 2025

Laura

Great shower

The water pressure in the shower was wonderful!
Really clean room

Partner

6/10

Pleasant

23 Apr 2025

Verified traveler

It was very loud overall between the vehicles outside and all the noises inside. The bed wasn’t very comfortable either.

Business

4/10

Poor

06 Apr 2025

Jerry

Won’t stay here again

Bedding was stained. Bath towel was stained. Hand towel was still damp. Table top was dirty.

Friends_and_family Family

10/10

Exceptional

02 Apr 2025

Marie

Wish I had atyb but needed the fridge

4/10

Poor

14 Mar 2025

James

You can hear everything inside the rooms. Large gap at the bottom of the door didn’t help

Leisure Family

8/10

Excellent

05 Dec 2024

REACHEL

Room was okay people were rude also make sure you take pictures beforehand and before u leave they try and lie and acuse me of damage room nothing was damaged it was me and a 3 mo old baby only thing left behind was trash and makeup on the towels maybe .

Leisure Self

10/10

Exceptional

12 Sep 2024

Michele

Clean and affordable

Business

8/10

Excellent

10 Sep 2024

Ryan

The property was really clean the staff was really nice there is the noise from the highway and the neighbors you can hear everything opening the doors, talking.

Business Self

10/10

Exceptional

27 Aug 2024

Leslie

Nice place

8/10

Excellent

14 Jul 2024

Steve

Great stay if passing thru

Leisure Family

2/10

Poor

29 Jun 2024

Kim

This is a motel. Hard bed,, noisy

This is a motel right off the main highway at a major intersection.

We were able to get a first floor room, accessible, and it was easy to access. However, it was not a great place to stay.

Doors open to parking lot and are not insulated. Sounds from cars on the road, in the parking lot, and light from outside could be seen through the side and bottom of door. Needs to be restripped all around.

Neighbors upstairs can be heard and ours were throwing stuff on the floor (our ceiling) and walking loudly back and forth way past midnight and then again around 3 and 4 am. Heard doors slamming all night. I turned the fan on to help cover the noise, even turned on white noise from my phone but could still hear them and those outside.

I could have overlooked all of that had the bed been even the slightest bit comfortable. It's so hard. Our backs hurt when we woke up.

The shower was nice and hot. The products in the shower were good. There were not enough towels. Ask for extra wash clothes and a towel for the floor when you check in (if you still want to stay here).

We checked out the breakfast. It was average. Yogurt, hard boiled eggs, milk, cereal, bagels, bread for toast, hot waffles, etc.... we grabbed Starbucks across the street and headed to Memphis Texas and had breakfast at the Rock Inn Cafe. Highly recommend eating there!

Staff was friendly and check in was quick.

Would not stay here again..

Partner

6/10

Pleasant

23 May 2024

Teresa

We'll be sure to not stay at SureStay Hotels

Our room was very clean and in good condition. The front desk staff was very helpful. However, the design of the room is not very user friendly. The lighting is all bright overhead lights - no mellow bedside lamp to relax with. The shower set-up is not good - water splashes out the open end of the shower door, the shower head is overhead and not adjustable, the spray was very fine and sharp feeling on your body, the utility shelf in the shower was very low so you had to stoop to get your items, in order to open the door to the room from inside the bathroom, you either have to step into the shower or straddle the toilet, there were no hooks anywhere to hang clothes or a towel. And the towels themselves felt like sandpaper.

Partner

6/10

Pleasant

21 Apr 2024

David

Next to busy highway. Need more insulation.

Business_and_leisure

10/10

Exceptional

14 Apr 2024

William

Glad we stayed At This motel.

We were very pleased with our room because it was fairly large and well equipped with the refrigerator and microwave and was very clean. We were able to park our car just outside. The price of the room was just right.

Friends_and_family Family

8/10

Excellent

01 Mar 2024

DAVID

Recent update room was clean, neat, and beds were comfortable.
Considerable amount of truck traffic made outside use a little noisy... however noise level in room was better and not quite as noisy.

Leisure Family

8/10

Excellent

05 Jan 2024

Van Nguyen

It’s nice and convenient parking, in the nice area. Recommended!

Business_and_leisure Family

6/10

Pleasant

17 Dec 2023

Deborah

Good… except

The renovation is great except…
We had no hot water in the shower even after letting it run for over 5 mins. The sink had hot water. And the freezer needed to be defrosted and had brown frozen gunk in there.

Partner

8/10

Excellent

11 Sep 2023

Daniel

Went just for the night was driving through good price clean rooms

10/10

Exceptional

08 Sep 2023

Wayne

Clean and Comfortable

My room was exactly what I would want in a reasonably priced stay. Updated, clean, odor-free. Simple, yet with everything I would want for a good stay and good night's sleep.

10/10

Exceptional

31 Aug 2023

kirk

Good office staff

Business Friends

6/10

Pleasant

24 Jul 2023

Kara

Room was clean but there were bugs everywhere- dead and alive.

Friends_and_family Family

8/10

Excellent

22 Jul 2023

Julie

The staff is super Fri and helpful! We arrived in the middle of them remodeling and cricket season. Probably not the best time to stay there!

Business Family

6/10

Pleasant

18 Jul 2023

Jim R

Shared our room with numerous insects

Though under renovation, the room was clean and comfortable - until the bugs appeared. There were crickets, roaches, beetles, too gross to describe.

Partner

10/10

Exceptional

11 Jul 2023

Rhonda

Quiet& clean.

Leisure Partner

10/10

Exceptional

05 Jul 2023

Roberta

Desk staff was awesome. Clean and convenient access

Business_and_leisure Family

8/10

Excellent

01 Jul 2023

Ileana

Comfortable beds, nice sheets

Clean comfortable, remodeled room, nice beds. OK breakfast. Nice overnight stop.

Friends_and_family Family

10/10

Exceptional

28 Jun 2023

Michael

I like it. I recommend 👌

10/10

Exceptional

28 Jun 2023

Nolan

Good value for the money

Leisure Family_with_children

8/10

Excellent

24 Jun 2023

Glacus

Not sure why 2 rated. Our room was completely remodeled. Really like room and came with breakfast

10/10

Exceptional

21 Jun 2023

Verified traveler

This is a comfortable hotel. It is located on a noisy strip of highway but the room was quiet.

Friends_and_family Family

10/10

Exceptional

20 Jun 2023

Charles

The bath linens are really cheap, thin and scratchy. I thought Best Western would have better linens. I expected more from a Best Western hotel. Will probably not stay at Best Western again.

Leisure Partner

10/10

Exceptional

18 Jun 2023

Bonnie

Spacious double bedroom room

We enjoyed staying in the double bedroom for 5. Very nice and relaxing

Friends_and_family Family

10/10

Exceptional

15 Jun 2023

Michael

I like it

8/10

Excellent

14 Jun 2023

Charles

Our room was handicap accessable But there was no place in the bathroom to place a toothbrush or even a place to lay your other toiletries. Shelving needs to be added or a small cabinet. Think about it

10/10

Exceptional

30 May 2023

Ann

Clean and comfortable. Shower lukewarm on arrival - better in the morning. Breakfast is minimal. Lots of trucks took off early in the a.m. so not easy to sleep in a bit. Would stay again.

Leisure Family

10/10

Exceptional

29 May 2023

Adam

No Issues, Good Value!

Clean and comfortable rooms, no issues!

Business

4/10

Poor

26 May 2023

David

The water in the shower was luke-warm. There was also pink “mold” around the bathtub. (Not actually mold but a bacteria, Serratia marcescens.)

In the breakfast area, there was a sink for hand washing but no soap was available. There was a sign above the sink reminding employees to wash hands using soap!
We did not eat breakfast or have coffee before departing.

Leisure Family

2/10

Poor

20 May 2023

Sue

Don’t stop if you want to sleep

They are doing the rooms up. Ours had been painted. It had a funny smell to the room. The room was comfortable. Tv didn’t work and was just given new batteries which didn’t help. Floor was dirty we had to was our feet to get into bed. We didn’t get any sleep as door has big gaps so all you hear is road noise. The cars sound like they in the room. We we told them at check out he said we need to fit door seals but we working on the other hotel. They had our money so they don’t care now. Breakfast was very basic.

Partner

10/10

Exceptional

09 May 2023

Cindy

Awesome stay! Clean, friendly staff. Breakfast was yummy! Definitely would stay here again!!

Leisure Family

10/10

Exceptional

03 May 2023

Franklyn

Nice stop.

Clean room, nice window treatment, not a Christian but a blackout shade.

Partner

8/10

Excellent

29 Apr 2023

Barbara

Remodeled rooms, easy check-in and check out. Not many breakfast options, but will suffice.

Leisure Partner

6/10

Pleasant

22 Apr 2023

Kelly

Best Western, I had higher expectations.

Bare bones and dusty. Area is arid so expect dust and wind. Coat rack was falling off wall. Beds are hard. Overall kinda like a motel 6.

Friends_and_family Family

6/10

Pleasant

13 Apr 2023

Zach

Decent for one, maybe two nights. Floors were dirty and not swept or mopped. Had family stay in another room and the floors were the same. Beds were too hard, but that’s a personal preference. Staff was friendly and helpful, plethora of parking. Breakfast options were great in my opinion.

Leisure Family

8/10

Excellent

10 Apr 2023

Alfred

Clean room; comfortable bed! Great tasting coffee in the breakfast room

Business Partner

10/10

Exceptional

28 Mar 2023

Steven

Fast and convenient Check in. Hotel is near the freeway too. Rooms are newly renovated. Good value!

Leisure Self

8/10

Excellent

19 Mar 2023

Mahesh

Good hotel for the price

Leisure Self

10/10

Exceptional

17 Mar 2023

Michael

Fantastic place to be be! Staff was great and they really were helpful!

Leisure Self

10/10

Exceptional

14 Mar 2023

Curtis

Nice large room. Decent continental breakfast.

Business_and_leisure

10/10

Exceptional

14 Mar 2023

jaggu

Loved the breakfast and room

Leisure Partner