Name: AmericInn by Wyndham Madison SD
Address: 504 Se 10Th St, Madison, 57042, US

2/10

Poor

12 Jul 2026

Jane

Worst place I have stayed. No one at the check-in/out desk. Waited 20 minutes to check in. Then key card didn’t work. Attire was off putting. Looked liked they had just gotten out of bed. Snack machine practically empty, no toiletries in bathroom (soap, Kleenex, toilet paper), carpet dirty and room very stuffy and towels thin and grungy. Hair stuck in sink. Didn’t take advantage of morning breakfast. Coffee awful. Booked over hotel.com. Should be removed from one of their options. Would like a refund but know that won’t happen.

Partner

2/10

Poor

21 Jun 2026

William

2 days in a row no staff available (upon check-in and when replacing a key card). 20 minutes to be assisted when they were just down the hall in a room-they were not busy as there were hardly any guests...breakfast was subpar to say the least and same items 2 days in a row.

Friends_and_family Family

4/10

Poor

15 Jun 2026

Dori

Appears to have people residing in rooms. No blanket on the bed. Only sheets. Personally would not go back.

Self

2/10

Poor

01 Jun 2026

Andrea

Worst hotel ever. When we arrived they gave us our key and when we got to the room other people were already in there. We go back get another key to another room and there was someone in that room when we opened the door — some guy that we “think” worked there but was dressed in basketball clothing — he left and the room was soo dirty . We did not feel safe so asked to cancel as we were not going to stay after all of this. They said ok but Expedia will have to refund you - I hope someone from Expedia actually reads these reviews.

Family_with_children

8/10

Excellent

31 May 2026

Jacob

The room was not bad. The shower didnt drain very well. Staff was friendly

Partner

4/10

Poor

31 May 2026

Stacey

Toilet broken when we got there my husband fixed it, ice machine was broken, only had 1 outlet for 4 items so we had to unplug the fridge to use the microwave, light or coffee pot, it was dirty, dusty on headboards, ink pen stains on pillows, breakfast was cold for hot items. The pool area had no towels and was not clean it had stuff sitting all over. I would not stay there again.

Family_with_children

4/10

Poor

30 May 2026

Leslie

The front desk was cordial but didn’t mention breakfast times or Wifii passwords. Room was okay but dirty bathroom floors in corners and bedside table was completely filthy with many sticky drink rings and multiple sticky drips and finger marks like from maple syrup. Very disgusting. The tables to eat breakfast in the morning were also very dirty and chairs not even set at all the tables and front desk staff ate waffles at the desk prior to cleaning tables and kitchen area. Also not well stocked for food and drink in breakfast area.

Family

6/10

Pleasant

25 May 2026

Ryan or Glenda

This location is either in need of a deep clean or new carpet and furniture. Side door latch is broke, no one at front desk, breakfast (might as well go to the Kwip Stop up the road), no amenities in bathroom, no even hand soap. Towels need to be replaced with new.

Partner

4/10

Poor

24 May 2026

David and Michelle

Tv did not work , phone in room didn’t work . Crumbs in the drawers. Not even soap to wash hands with . Breakfast was stale cereal and bread . Very rundown . Carpets sticky . Yuk !!

Family

10/10

Exceptional

15 May 2026

James

First there was no remote but that was quickly addressed. The shower was dated and spout not sealed against wall. It did not fully shut off so when switched to shower both tub and shower ran about the same. Breakfast was nothing to write home about. Staff is kind and helpful but just not given tools to succeed.

Self

2/10

Poor

10 May 2026

Michelle

Beds in our room were made, but the bathroom and floors were not cleaned when we arrived. Needed a very deep clean-the refrigerator and microwave were dirty. Had to request towels as we only had 1. The other family we were with had to do the same. The pool was like ice water and we ended up having to go to the community center with a heated pool. Even the kids couldn’t enjoy it because it was too cold. Breakfast was sparse and not desirable.

Family_with_children

6/10

Pleasant

09 May 2026

Christy

Our bathroom floor and tub was full of pubic hair- not cleaned. Housekeeping came in a wiped it down with a wet mop. How’d a little. Breakfast was about an hour later than the time posted and very slim pickings.

Friends_and_family Family

4/10

Poor

07 May 2026

Torin

I stayed the night of May 5th and had stayed at this property several times as I have a student at DSU. This was by far the worst and I am considering cancelling my future reservations. The TV did not work initially (no signal) and the person who came to fix it Tuesday evening around 8 PM spent more time playing video games on his phone in my room than fixing the TV. The carpet had not been vacuumed as there were many items (food particles, gravel, dirt, etc. on the floor. I had to wipe food particles off the desk and dresser. At 7 AM on May 6 I went to the desk to see if they stopped providing shampoo/conditioner/soap in rooms as my room had none. They then provided them to me and said they should have been in the room. Many of the towels in the room were dirty, I brought one to the front desk and showed them how brown and stained they were. The tub took 15 minutes to drain making for a gross shower experience. At checkout I asked for manager contact information so I could review my experience with them. Instead, the front desk worker took my name and phone number, apologized for what she stated was an \"unacceptable room\" and confirmed with me TWICE the manager would contact me on May 6. She also confirmed I did not yell, swear or behave inappropriately. I shared I would complete a review and contact the BBB if not contacted by the manager on May 6 as she promised. I was not contacted so here we are....

Self

2/10

Poor

05 May 2026

Katie

Requested a 1st floor room for a child on crutches and a blind dog. Got a 2nd floor room at the end of the hallway. Room was not clean and smelled like marijuana. Towels were stained and gross. Would not recommend.

Friends_and_family Family

4/10

Poor

25 Apr 2026

lyndsey

Needs significant updates; hole through sheetrock in bathroom shower, outdated, breakfast was supposed to be open at 6 but didn’t until 7 and even then the warmed up food was mediocre at best.

Family_with_children

10/10

Exceptional

10 Apr 2026

Daniel

Nice stay

Self

10/10

Exceptional

01 Apr 2026

Scott

Great place to stay. I would stay there again.

Self

8/10

Excellent

26 Mar 2026

john

Well, I got there and no one was anywhere to be found. It was a blizzard outside and I had already booked and paid for the room. i used the couch in the front lounge for some nap time because it was already 3am. Called the phone repeatedly, and walked around the entire hotel for a good 30 minutes. Just wanted to sleep. Finally a maintenance man walked out and found me and he still couldn't find the attendant. Finally got into my room an hour and a half after I arrived. Room was fine, but you need to have a staff person there, or at least have a number that will ring them directly.

Self

10/10

Exceptional

23 Mar 2026

Carol

The room was spacious and well taken care of

Self

2/10

Poor

15 Mar 2026

Krystal

No pop

6/10

Pleasant

02 Mar 2026

Cindy

The bathroom floor was dirty. The breakfast was very minimal compared to the advertised amenity. The pool had no heat, the pool room had no heat so unusable!

6/10

Pleasant

16 Feb 2026

Dinah

Room dated, tv didn’t work most of the time, trash cans never emptied, beds never made up, had to ask for clean towels. Needed an anti slip mat for the tub there were no hand rails . The young lady working over the weekend was trying to help as much as possible.

Business Family

10/10

Exceptional

10 Feb 2026

Eric

Clean room, quiet hotel

Business

8/10

Excellent

25 Dec 2025

Derek

The hotel was nice enough but the sheets pillows and towels have to be original to when it was built..... They are stained and very thin.... Spend a little money replacing the linens and it would be a much better experience....

Friends_and_family Family

2/10

Poor

20 Dec 2025

Jason

No staffing, no ice, dirty rooms and bathroom with unfixed damage. P

Leisure Family

8/10

Excellent

18 Dec 2025

Shannon

The vending machines and ice machine all seemed to be out of order or mostly empty. Breakfast was lacking, juice dispenser wasn’t working. Simon was great and very helpful tho!

Business Family_with_children

8/10

Excellent

13 Dec 2025

Tracy

The new manager was very friendly

Partner

4/10

Poor

07 Dec 2025

Brittany

The only thing neccesarily wrong is that the breakfast was awful. Everything was practically empty and we had one of us eat each at various times of showering. Juice was watered down, syrup thing clogged, minimal choices, and staff were nowhere to be seen to ask for help. I will say though, the pool was warm and that was wonderful.

Business Family

2/10

Poor

20 Nov 2025

Eric

There was not a person at the front desk. My keys and paperwork were on the counter. We went up to the room and there was obvious evidence of bed bugs under the first bed. Went back downstairs and still no attendant. I called the number they had indicated to call because there was a an attendant. It just rang the phones right by us. I left a message indicating the situation and that I wanted a refund . Also wrote that on the paperwork. Left and went to the best western across the street.

Friends_and_family Family

6/10

Pleasant

13 Nov 2025

John

Got in late and used self check in. Room was meh. Breakfast sucked.

Partner

2/10

Poor

12 Nov 2025

Jodie

Bugs in my room.. Appently mine is the only one. Ant the bottom floor had a pest spray yeaterday. Asian beetle. Very invaisive. I will be very upset if I take any home. Jetted tub the pump is not working and they knew that before i was checked in. I was booked for 2 weeks. They chose not to inform me before checking me in. Even though they msy have had a different room that may have been avaliable with a different tub. The staff is nice enough and they are trying but the tub will not be repaired. The bugs are still in the room even after clesning.

10/10

Exceptional

09 Nov 2025

Twila

The hotel was great. Fast and friendly service at the front desk. Room was clean and spacious. Bathroom was spotless. Bed was a little hard for my liking. Easy access. Lots of places to park. Would stay again.

Leisure Partner

4/10

Poor

08 Nov 2025

Christine

The room was extremely dirty. Hair on towels and all over bathroom floor. Sticky yellow stuff on the walls. Stained carpet and curtains. Chair was broken. Smelled moldy.

Leisure Family

10/10

Exceptional

31 Oct 2025

Diane

Clean and friendly and quiet

4/10

Poor

29 Oct 2025

Christi

Reserved two rooms, and one needed to be a handicapped room, but did not receive it, even though it was needed. In our second room, the bedframe broke when we sat on the bed, the toilet was not secured to the floor and the smoke detector was not installed. Rooms were canceled without our knowledge for nights 2 & 3. Thankfully, the gal working the front desk did redo our reservations for nights 2&3, and did get a handicapped room we needed. The whole place needs some TLC (sheetrock issues in all bathrooms, carpets well worn). The place did seem good and clean. The continential breakfast was not good. Definitely will look for a different hotel next time.

Friends_and_family Family

2/10

Poor

28 Oct 2025

Bobbi

The front desk was unoccupied when we arrived to check in. We attempted to contact all numbers listed on the sign, but no answer. The pictures posted were not accurate and the lobby furniture was dirty and stained. We waited for 15 minutes and no one came to assist. We felt unsafe and left.

6/10

Pleasant

25 Oct 2025

Amber

We arrived later (11pm) and no one was working the front desk. So we used the phone to call the staff. Which a women emerged from a room down the hall wearing slippers, pjs and no bra. She acted annoyed that we were checking in. She handed me a paper to sign, handed me our key and said our room is upstairs. Then proceeded to walk back down the hall to her room. No ID taken or any true check in.

Leisure Friends

6/10

Pleasant

19 Oct 2025

Heidi

The beds were made and it smelled clean but there was pubic hair in the tub and on the sink. The floor in the bathroom was disgusting. Must have missed sweep day. Also when we got there to check in after driving 5 hours, no one was at the desk. I ran the bell and nothing. Then some lady came out of the pool area and picked up the counter phone and called the phone behind the desk and let it ring about 20 times. Finally some other lady opened a hotel room door, looked like she just crawled out of bed and asked if we needed something. I said could we check in? She looked very annoyed & said they don't normally let people check in this early. Mind you it was 3pm. And I said oh we just drove 5 hours. She huffed and asked my name, had me sign a paper, gave me 1 key and walked away. Will never stay there again. Thought it would be nice cause those kinds of hotels near our hometown are fabulous. Not this one, very dingy and unprofessional.

Friends_and_family Family

8/10

Excellent

19 Oct 2025

Janet

Room was great lots of space

Friends_and_family Family

4/10

Poor

13 Oct 2025

Marlene

The bathroom was missing 1 of the 4 bulbs in the light fixture. The entryway light did not work either. The floor in the bathroom was dirty.
The juice machine at breakfast was out of order, the sausage was burnt and food was gone 1/2 hour before the closing of the continental breakfast.
The ice machine did not work.
Nobody ever at the front desk
Hotel needs a lot of work!

Friends_and_family Family

8/10

Excellent

13 Oct 2025

Cortley

Clean and accommodating

Business Self

2/10

Poor

12 Oct 2025

John

1. No desk clerk upon arrival.
2. Ice machine out of order.
3. Continental breakfast choices minimal.
4. Continental breakfast juice machine out of order.
5. Waffle maker out of order
6. Snack machine out of order.
7. My son found a hair in his bed.
8. Elected not to swim due to question on the cleanliness of the pool and water.
9. Difficulty with using the room television and getting a signal.

Friends_and_family Family

4/10

Poor

06 Oct 2025

Cynthia

Beds we comfortable but sheets were worn. Hated not having the room cleaned daily. Hated the breakfast frozen eggs patties are not good! Not being able to take towels to the room was rude .

Leisure Family

4/10

Poor

30 Sep 2025

glen

extremely poor service breakfast sparse

10/10

Exceptional

28 Sep 2025

Daniel

Love my stay

Leisure Self

4/10

Poor

23 Sep 2025

Ruth

Overall condition had gone downhill in the last year.

10/10

Exceptional

08 Sep 2025

Shelly

Easy access, moderate price, friendly staff, pool, clean rooms

Leisure Family

6/10

Pleasant

31 Aug 2025

Denise

Staff was pleasant enough, smelled of marijuanna smoke on many occasions which I did not like at all, staff didn’t seem to look or act very professional……gal who checked me in was wearing leggings and a hoody. I had to walk down the hall and knock on a room door to get staff to check me in, looked as if I woke her up and I was around 6 pm. A bit run down but fairly clean. Just overall wasn’t as great as the rating that I had seen. Again staff was pleasant

Business_and_leisure Self

6/10

Pleasant

26 Aug 2025

Dana

Limited breakfast options (no milk for cereal, waffle maker out of service); burned out light bulbs in bathroom; I was given bath mats when I asked for extra towels. Mirrors were covered in finger prints;

Leisure Family

4/10

Poor

24 Aug 2025

Darrick

When we checked in a 9:30pm, there were 4 guest registration cards and guest keys laying on the front desk. All those guests personal information was out for anyone to see and keys to their rooms just there for the taking. So many bad and very dangerous things could happen in that situation. We did happen to run into one staff member who was moving a gust from one room to another because their pull out sofa was inoperable. That employee said there is generally no one at the front desk after 9pm. That was not mentioned when our reservations were made.

In addition to what I would call this security breach, when we got to our room, it felt so damp and humid. In fact, there was a large fan sitting on the table in the room blowing. Like they knew something was wrong, but didn’t finish fixing it, or if this was their fix, it wasn’t a good one. Of course there was no one at the front desk to discuss this with.

Our bathroom had no shampoo in the shower in the bulk dispenser, but it did have a big metal grate over the back wall over the shower that was extremely rusty.

When we got up in the morning, after an obviously not great night of sleep, there was no coffee in the airports at breakfast and trying to find the un-uniformed employee to fill the coffee was a problem. There were several guests just kind of wandering around with empty coffee cups trying to find someone who would make new coffee and fill the coffee dispenser. We finally gave up and left to get our own coffee.

Leisure Family

6/10

Pleasant

19 Aug 2025

Sherry

The property

6/10

Pleasant

31 Jul 2025

Barbara

Had to ask to switch rooms due to A/C issue which they tried to say was not a problem (was falling out of wall and could see outside around the A/C). Bed was clean/comfy. Breakfast poorly stocked. Tub didn’t drain.

4/10

Poor

29 Jul 2025

Tyler

Eeeek.

No ice in entire hotel. AC unit air smelled musty. Hard to get ahold of front desk staff. No hot water 2 of 3 days.

Partner

2/10

Poor

28 Jul 2025

Kara Vedder

No hot water, breakfast was not good,

10/10

Exceptional

28 Jul 2025

Amanda

went for a birthday party and was really nice. my kids enjoyed the pool.

6/10

Pleasant

25 Jul 2025

Pat

aaaaaaaaaaaaaaaaeverything was fine except my husband got sick right after eating breakfast. He ate eggs and sausage and I did not. \ and I was not sick.

Business Family

4/10

Poor

21 Jul 2025

Laura

The property was in poor condition. The room smelled musty and the carpet runner along the baseboard was falling off the wall. The pool room door didn’t close and the door to the outside in the pool was left open. The ice machine was out of order. The breakfast wasn’t very selective. No single milk cartons, only a jug of milk for communal use. The warmer for the eggs and sausage wasn’t turned on. We turned it on. The entrance and hallways smelled very heavily of marijuana. The property felt very neglected.

Leisure Family

4/10

Poor

18 Jul 2025

Chad

The breakfast was bad, the bowl of apples were wrinkled and soft, the bread for toast was dry and hard, the food I ate tasted old like maybe past the expiration date, the condition and cleanliness of the breakfast area was not good, kind of like the person responsible for it just didn't give a crap. The bed was comfortable and I slept okay, the room and carpet were musty, overall the place could use a makeover. I feel like I overpaid for what I got by staying there.

Business_and_leisure Family

8/10

Excellent

22 Jun 2025

Tammy

The hotel needs major updating Weird light in room coming apart TV not great hard to operate too much buffering No working ice machine in whole hotel Staff got ice in storage area where cleaners are kept just plain strange The gal at the desk was super nice and sweet

Partner

4/10

Poor

15 Jun 2025

Jill

Our toilet seat wasnt the same size as the toilet. Fridge unplugged and cable box unplugged.our room keys were just laying on top of the service desk so anyone could have messed with my room.

Friends_and_family Family

2/10

Poor

15 Jun 2025

Ruth

I originally was very thankful the staff accommodated my request to be in the first floor due to an injury but that was where my positive experience ended. The motel hallways smelled horrible and the couches in the room needed a good clean. I had booked my room months in advance knowing it was a big weekend for tournaments. I had paid for 2 nights checked in for both nights but there was a glitch in their system and I was checked out after 1 night. They claimed that my room had already been snatched up and they had no room to accommodate me for the second night. Instead of calling the person who booked last minute I was asked to leave. I have yet to see the money refunded to my card. Never again will I stay here.

Leisure Family

6/10

Pleasant

06 Jun 2025

Eric

The stay at the property was okay. The breakfast could have been better.
I booked the stay through Expedia…imagine my surprise when Wyndham accidentally charged me for the room…and the charge was significantly less than what Expedia charged me. I was under the assumption that Expedia was giving the best price available. If that’s not the case, why use Expedia?

Leisure Self

10/10

Exceptional

02 Jun 2025

Arthur

Loved the balcony and view of river.

Leisure Family

6/10

Pleasant

01 Jun 2025

CHAD

All outlets are wore out that stuff that’s plugged in don’t stay in socket. Three towels for four people staying in room. Ice machine was broken. Clean and got the job done but overpriced for the experience.

Friends_and_family Family

6/10

Pleasant

20 May 2025

Gina

The staff were wonderful and accommodating, but the property is tired and needs a refresh.

4/10

Poor

18 May 2025

Dawn

We used to stay here a lot in the past but has tried different places lately. We decided to try it again as it was a place we had enjoyed previously.

We will not be staying here again.

The room was not clean. The tub had hair from a previous stay. There were pizza boxes outside the window. The pool was especially bad. The water was not clean and you could tell it had not been cleaned in a long time. The bottom of the pool had sand or something. There were leaves and debris in the water as well.

The complimentary breakfast has become just a very small selection of items and also didn’t seem clean in the area.

There were people in the parking lot attempting to unlock a car with a coat hanger.

Star was rarely at the desk and there was a handwritten sign letting you know how to page them.

It’s really a shame as I am a Wyndham rewards member and stayed here frequently in the past.

Leisure Family

2/10

Poor

17 May 2025

Michael

Bad choice

At time of arrival I couldn't find any employees that were working. Yet all of the current check-ins for the night were layed on the front desk, with all individual information on display with room keys. My wife didn't feel safe staying there.

The hotel states that its \"Smoke Free\" yet the place stunk like marajuana.

The room smelled and bath tub was dripping and had standing water in the tub.

We didn't even stay, we left and booked a room somewhere else.

I couldnt find an employee to address our concerns.

The pictures online did not match what we saw in person.

We will be requesting a full refund.

Friends_and_family Family

4/10

Poor

16 May 2025

marc

Service was poor, the keys and paperwork were just sitting at the front desk for anyone to grab. Ice machine was broken, coffee at breakfast was water. Not impressed…

10/10

Exceptional

01 May 2025

SUSAN

Staff are great.

Leisure Family

6/10

Pleasant

26 Apr 2025

Steven

Everything broken

We were greeted with the extreme smell of pot upon walking in. Soon a receptionist that was extremely high checked us in. He told us the pool was being fixed so we couldn’t swim. We also found the candy machine and the ice machine to not be functioning. The room was fine and comfortable.

2/10

Poor

25 Apr 2025

Marilyn

There wasn’t much to like. Everything is run down and broken. If you went into the bathroom and shut the door you couldn’t get out, the handle was broken and had to be opened from the outside. Thank goodness my husband was there to let me out. In the shower I turned the handle to hot and only got cold water, you had to turn it all the way into cold to get hot water. The vending machines were all out of order, the ice machine didn’t work, the breakfast was pathetic. Swimming pool was out of service. Most of the staff needed to shower and put on clean clothes,they were not professional at all.

Leisure Family

6/10

Pleasant

23 Apr 2025

Ruth

Average 2 star hotel. Loved having a suite with a separate bedroom area and it was on the end of the building, which was very quiet even when a whole baseball team was staying there. Good quality for the price.

Leisure Family

2/10

Poor

20 Apr 2025

Verified traveler

Was not satisfied and will not stay again

My experience is not so good. The room was not cleaned as the bed looked like someone had taken a nap on just one side of the bed- garbage still in garbage can- shampoo looked like it had exploded all down the bottle- no soap to waah your hands. Then found a spot of blood on sheets and reported it and was offered an upgrade to a suite however when asked for a refund was not given it as needed to find the spot of blood earlier in my stay. Front desk clerk was very kind and understood my frustrations.

Friends_and_family Family

6/10

Pleasant

16 Apr 2025

Annette

An average experience. Room appeared to be clean. Sheets on the bed were pilled and worn out. Staff was not particularly friendly. They didn't even take my ID or credit card when I checked in, they just asked my name and handed me a key. We were not told about breakfast or any of the amenities. It was a very quiet property. Breakfast was meh with very little options. There was cream cheese in the fridge but no bagels. No yogurt or other pastries were offered. It was fine for a quick night's sleep but I wouldn't want to stay here for a number of days. Not a lot of options to choose from in this small town but I think I'll try the other hotel in town next time I'm here.

Leisure Family

4/10

Poor

06 Apr 2025

Nicky

Stay Only If You Have To

I wanted to dismiss previous reviews, but unfortunately they were correct. The beds were comfortable and the room was clean but that was it. Everything else was SUBPAR at best. As noted by previous reviews, the rooms were dated, the smoke detector was hanging from the wall, who ever painted the room obviously was in a hurry paint spatter everywhere, the towels were child size and no body wash. There is NO elevator. The breakfast was meager. It could sustain you but it wasnt nice. Some apples were rotten and they didnt put out any other creamer accept flavored (vanilla) no half and half or dried creamer. We reserved a 4 night stay and it was the same every morning. Bread, sausage, faux eggs and apples. However, the thing that upset me most was the pool which they advertise. They never told us the pool wasnt working when we made our reservation. We check in and on the door was a big sign \"POOL CLOSED\" when I asked the clerk about this he stated, \"The water is very cold, you can use it but I wouldn't.\" Is it closed or not? We had 2 teeneage boys for a 4 night stay. They needed something to do at least one of those days. So the boys tried the pool on the third night, the pool was not heated and the lights wouldnt come on in the pool room. Definitely closed and not safe. After the ice machine broke, we had enough and told them we were checking out the next day. We explained our position and they had the nerve to tell us the pool was available just cold. Dishonest.

Friends_and_family Family

10/10

Exceptional

05 Apr 2025

Agata

Nice place

Family run, really nice people

Friends_and_family Family

10/10

Exceptional

04 Apr 2025

TYRONE

GRE

Leisure Family

4/10

Poor

23 Mar 2025

BRYAN

Location good, stay not so much.

Sheets were dirty. No cups in the room for water or coffee. No shampoo in the dispenser in the shower. Holes in the wall around the tub. Mini fridge on the floor with the microwave on top…not enough plugins to have the lights and fridge plugged in.

Friends_and_family Family

8/10

Excellent

17 Mar 2025

Kurt

It was all good

10/10

Exceptional

02 Mar 2025

Tracy

Room was a bit dirty. Could use a fresh paint job, lots of spackle that could be covered up. Had jacuzzi tub, bottom was dirty and walls around it were a bit icky. The room did the job, staff was friendly, just could freshen up the place and cleaning detail could be better.

Leisure Partner

6/10

Pleasant

10 Feb 2025

Mary

Staff were very nice but this property is very worn down. Whoever painted the rooms didn’t pay attention to detail. Breakfast was just okay.

Family

10/10

Exceptional

09 Jan 2025

Jay

Great place to stay

Leisure Partner

6/10

Pleasant

26 Dec 2024

Brian

Rooms were clean. Furniture needs updating.

10/10

Exceptional

23 Dec 2024

Brandi

Good

10/10

Exceptional

29 Nov 2024

Peter

Great place to stay

Great place to stay in Madison, rooms were big and very clean I would definitely stay their again. And their on line check in and out was great thanks yall

Friends_and_family Family

10/10

Exceptional

23 Nov 2024

Pravesh

Ok i liked everything but there was a hair dryer missing. There was no shampoo. I dont know if thats how you guys do it. And the water, i dont what kind of water that was but that water washed off body wash or face wash or hand wash out of my skin. Those were the things to be improved. Other than that it’s the best

Leisure Partner

10/10

Exceptional

07 Nov 2024

clayton

Great place to stay. Staff was cordial. Clean and quiet.

Leisure Friends

4/10

Poor

28 Oct 2024

Lexi

The room was mediocre at best. The coffee machine had missing parts so it was unusable, the sheets had stains that we cleaned ourselves and there was a used condom under the couch that we noticed when we went to pull out the second bed. The bed and pull out bed were the most uncomfortable things ever. I get it, you get what you pay for especially in rural South Dakota but simple cleanliness of the room is all I expected.

8/10

Excellent

15 Oct 2024

Ruth

No housekeeping until we asked on Day 4 of our stay; they just dropped off new towels but didn't do anything else. Otherwise it's a very nice facility.

Leisure Partner

6/10

Pleasant

13 Oct 2024

carol

Because the water in the bathroom is obviously soft, it made the bathtub very slippery! I used the shampoo in the dispenser and rinsed my hair for a long time. As I was getting out of the shower I slipped and fell in the tub! I feel there should of be more anti slip strips in the tub to help with this. I am 68 and have never fallen in the shower before! This should be addressed as it could easily happen to someone else.

Leisure Family

8/10

Excellent

09 Oct 2024

James

Property is dated and needs a remodel. Clean, nice staff

Leisure Family

8/10

Excellent

15 Sep 2024

Stephanie

Quaint hotel! Friendly staff!

Leisure Family_with_children

4/10

Poor

08 Sep 2024

Dan

Bathroom floor was full of other people’s hair and just dirty. Found a large hair in the bed when we pulled the sheets down to get into bed. My niece found a dirty sock and bugs in the pull out couch and ended up switching rooms at 1 am. Overall not a terrible place to stay but could really IMPROVE THEIR CLEANING!!

Friends_and_family Family

6/10

Pleasant

08 Sep 2024

Verified traveler

Really just not overly clean. Upon folding out our sofa bed, we found a dirty sock, and what looked like a bug, and then some lint. We ended up switching rooms.

Friends_and_family Family

4/10

Poor

20 Aug 2024

Adugna

They did not change the bedsheet properly they did not clean the bathroom

Leisure Family

6/10

Pleasant

18 Aug 2024

Gary

We checked in around 4pm and are room was still not done. As we where at the front desk checking in they went down to are room and had to put towels and stuff in are room. Coffee pot was not even on the counter and the room and bathroom where not very clean

Business_and_leisure Family

4/10

Poor

15 Aug 2024

Susan

Cups for coffee pot were dirty had already been used. Sheets and pillowcases were very yellow and dingy carpet felt dirty
Found a small bug on the bed when we were leaving could’ve been a bedbug we showed it to the Attendant He said it was a bug off the trees don’t know. Their attendance and manager were very nice other than the cleans it was OK

2/10

Poor

14 Aug 2024

LaRhonda

The furniture inside the rooms was old and smelly. The furniture in the room referring to the desk and the headboard was dusty. I have asthma and it was not good for me not happy at all.

Leisure Family

6/10

Pleasant

26 Jul 2024

Joanne

Room size was good with quality furniture.
Manager was having personnel problems

Leisure Family

10/10

Exceptional

22 Jul 2024

Becky

Spots on the dressers.....when opening the frig lots of food particles on floor...

Friends_and_family Friends

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