Name: AmericInn by Wyndham Webster City
Address: 411 Closz Drive, Webster City, 50595, US

10/10

Exceptional

17 Jul 2026

Kristy

My room was clean. The bed was very comfortable. The staff was friendly and helpful. It was nicely quiet. I actually got a great night's sleep. Worth the stay!

Self

10/10

Exceptional

04 Jul 2026

Crystal

Thankful for a lovely stay at AmericInn. We enjoyed our stay from the moment we arrived. From the front desk clerk, Ken who was absolutely delightful and exceedingly accommodating. Our room was impeccably cleaned and radiated a wonderful aroma. Breakfast was scrumptious and abundant. If we could bottle up the essence of this hotel and take it with us to during the remainder of our travels we would. If we are ever blessed to find ourselves in Webster, IA again we would joyfully choose this hotel again.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Mavis

The staff was very friendly and helpful.

Friends

6/10

Pleasant

01 Jun 2026

Christina

We arrived to our stay as we had come for a concert in Ames. The hotel is on the very edge of town set back from the interstate. The grounds do not even include trees. 1 person was working the front desk and was helpful with any questions I had. Our room was located up a flight of stairs or just outside an elevator. Our room was clean, organized, and newly updated. The room amenities were sufficient. There was coffee and tea located in the lobby area but did not try. Even though this was a non- smoking hotel, guests chose to smoke within a yard of the main entrance to the right and to the left. For someone allergic to the smoke this made entering and exiting difficult on my asthma. Convince stores and restaurants were located a distance away. Good thing we had GPS to assist with finding anything as the front desk was not helpful. Breakfast was served the next morning, but upon going to it, items were not restocked or were missing, counters and floors were full of spills, and the options given would not support anyone with dietary needs ( i.e. gf options, dairy free options, hard boiled eggs or fruit provided, or none sugered cereals) We tried to find staff to ask for options and no one was available even after waiting. We dropped our key cards off and left. Good place to stay if you need a comfortable room to sleep in but dont expect much from staff or the extra amenities that are included in your staying price.

Friends

10/10

Exceptional

26 May 2026

Molly

This is a nice place to stay. I've stayed here a few times and it has not disappointed. It has a nice hot breakfast each morning with clean, comfortable rooms each night.

Self

8/10

Excellent

23 May 2026

David

Staff was great, room was acceptable, parking was good, breakfast was fair not what I'm use to at this property was ran out a lot and luke warm overall not very good at least not what I was use to food for thought always have biscuits and gravy it's an Iowa staple?

Partner

10/10

Exceptional

05 May 2026

Tom

Very clean, bed was very comfortable. No noise.
Would stay again

Self

10/10

Exceptional

03 May 2026

Marti

Great place to stay in Webster City.

Friends

10/10

Exceptional

25 Apr 2026

Marsena

We always stay here when visiting Webster City.

Partner

4/10

Poor

21 Apr 2026

Linda

We were put in a room by a huge barking dog that I could smell. It was so gross! Complaining about the barking the staff moved us up tp floor 2, that was pleasant.

Partner

10/10

Exceptional

20 Apr 2026

Thomas

.

Friends_and_family Family

8/10

Excellent

17 Apr 2026

Marie

We’re able to park near the main entry which was nice since we are older. We were put in a handicap accessible room which was totally unnecessary as we are able older people.

Partner

10/10

Exceptional

12 Apr 2026

Kellie

Hotel was wonderful. Showed up early and they let us check in right away and not wait until 3pm. Highly recommend the facility if you need to stay here during your travels.

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Molly

I was impressed with the great breakfasts and that my room was cleaned with my bed remade, towels refreshed, and garbages emptied. I can't remember the last time I've stayed somewhere when my room was cleaned during my stay. It was great!

Self

8/10

Excellent

07 Mar 2026

Jessica

Everything was just fine. I did the online check in but still had to sign the same form, show my Id etc. so that was kind of pointless to do both. But overall friendly staff and clean comfy room. Very safe feeling.

Family_with_children

10/10

Exceptional

07 Feb 2026

Sayan

Was great

10/10

Exceptional

01 Feb 2026

Abby

Room was very spectacular the cleanest hotel room I've seen in awhile. Staff was great. Missed the hot tub for sure

Leisure Family

10/10

Exceptional

30 Dec 2025

Arden

Clean room and was able to check in early. Severe winter weather.

8/10

Excellent

21 Dec 2025

Estee

Staff was very nice, room was quiet and clean. the front desk was very helpful
helping us find a
restaurant to eat at

Leisure Partner

10/10

Exceptional

21 Dec 2025

Karen

Very friendly, helpful check in and staff the entire time we were there.

4/10

Poor

14 Dec 2025

Rodney

Snow had not been removed in some of the parking areas. First room furnace didnt work. Changed rooms. 2nd room tv did not work. Had to reprogram remote. Remote still did not raise/lower volume or turn tv on or off. Just channel selection. When making reservation it put me in a handicap room without knowledge. Americinn would not put me in a regular room even though they had the extra rooms.

Business Self

10/10

Exceptional

07 Dec 2025

Joel

Courteous staff, delicious breakfast, comfortable bed

Self

10/10

Exceptional

04 Dec 2025

Levi

Everything was clean - breakfast was enjoyable - gal working the front desk was everything you want in a customer facing person

Business Self

10/10

Exceptional

28 Nov 2025

Sherri

Nice clean room, good breakfast

Friends_and_family Family

4/10

Poor

17 Nov 2025

jay

This hotel is poorly managed and maintained. Problems included:
1. Night clerk was on his first shift alone and did not know how to charge me for a pet fee. This delayed my check in by 10 minutes.
2. Fridge in room had a loud mechanical noise, and I had to unplug it ... which meant the TV did not work right.
3. Shower was partially broken - water leaked from hose-handle connection.
4. Bedside lamp did not work.
5. Lawn in front of property where I walked my dog at night had broken glass from a beer bottle and lots of other debris.
6. Hot breakfast was not good.
7. My bathroom floor was spotted and needed a good mopping.

Manager apologized for problems with my room but tried to deflect by stating she had been the manager for only 4 days. There have to be better places to stay when traveling US20 in Central Iowa.

10/10

Exceptional

27 Oct 2025

Tricia

Room was clean, staff was polite and friendly. Breakfast was delicious

Leisure Family

10/10

Exceptional

24 Oct 2025

Davis

Allie at the front countet was very helpful and kind. I had neck surgery and she told me places for supper and made sure i got a cookie!

Business Partner

10/10

Exceptional

06 Oct 2025

Robert

Excellent stay

Leisure Family

4/10

Poor

02 Oct 2025

Amy

I found a foil wrapper (like a peel off lid to an applesauce cup or something similar) in my breakfast. I had scooped cheesy eggs with hash browns out of of the warming tray and found it before I even went to sit down. I told the staff person who was stocking the breakfast area and she just shrugged her shoulders and said I scooped the tray too hard and it was foil that peeled off in my food. (I hadn’t scooped too hard, the spoon didn’t even touch the bottom or sides of the warmer. I ended up throwing it all away and not even eating breakfast. The room had a used bar of soap in it. And there never was a worker at the front desk for me to tell about the issue with the food at breakfast. Would not recommend this place.

Leisure Family_with_children

10/10

Exceptional

29 Sep 2025

Christian

Great staff

Friends_and_family Family

8/10

Excellent

21 Sep 2025

Shelley

Breakfast was good!

Leisure Family

10/10

Exceptional

07 Sep 2025

James

Rooms were clean. Hotel was clean, and spacious well lit parking.

Leisure Self

6/10

Pleasant

25 Aug 2025

Wade

The suite was good.

10/10

Exceptional

19 Aug 2025

Anthony

Clean, quiet and comfortable rooms, however smell of cigarette smoke.

Leisure Family

4/10

Poor

13 Aug 2025

Lawrence

First the room was recently remodeled, furniture was replaced with what I would refer to as IKEA style furniture. Functional, but nothing special. There was also no clock in the room, or phone, both small things, but something you notice when they are not there.

Now to our real issues, the website listed a pool and hot tub available. However after we checked in we were informed by a staffer the pool was out of commission due to an ongoing issue with the chlorination unit. Another staffer indicated the hot tub had been out of commission for more than three months and a look at the current listing no longer indicates a hot tub, tho it is still visible in the photos and our receipt also list the pool and hot tub as amenities.

Now, I understand equipment goes down, but after a month it is no longer down for repairs, after three month it is intentionally not being repaired. If we had know, we would have book in Ames, IA instead.

Leisure Family

4/10

Poor

25 Jul 2025

Tony

There was no hot tub even though it said it had one. Pool bottom was so wore out it made it look dirty. The grass outside the rooms was super tall. Windows of the room were filthy. The orange and apple juice were pure water. My daughter cried and cried to leave but they refused a refund.

Leisure Family

10/10

Exceptional

23 Jul 2025

Verified traveler

This was our second stay at this location. It was nice. The bed was comfortable and the room was clean. Breakfast needed an upgrade, not so fresh. The people were nice and friendly.

Partner

10/10

Exceptional

20 Jul 2025

Lynn

Great service. Clean. Good breakfast. Direct tv.

10/10

Exceptional

19 Jul 2025

Kyle

Fine

Leisure Self

10/10

Exceptional

05 Jul 2025

Jason

It was great stay

Leisure Family

10/10

Exceptional

28 Jun 2025

Stefanie

Clean and close by Briggs Woods.

8/10

Excellent

11 Jun 2025

Sharon

A fairly new facility. I have a small dog and the pet poop bags dispenser was empty and I could tell it had been empty for a long time so I asked for bags. I was told that the staff had asked the owner for refills “a long time ago but we never got them”. The cleanliness was just so-so. I always bring a spray can of Lysol with me so I managed. The bed was comfortable but there were no extra blankets and the weather was cold and rainy. The breakfast was ok if you want a heavy, hot meal. For the rest of us: a few yogurts and only apples for fruit. No containers of milk for cereal. Cups and sugar were only available at the coffee kiosk in the lobby so I had to run back and forth from lobby to dining area. There were 3 kinds of cold cereal. The juice dispenser was always empty the 4 days I was there. The staff were friendly and courteous. The pool was booked solid with kids’ birthday parties. Most inconvenient: they only have ONE luggage cart!!!

Friends_and_family Family

10/10

Exceptional

10 Jun 2025

Frank

Clean and great service

Leisure

10/10

Exceptional

03 Jun 2025

Susan

Very clean, quiet and modern. Highly recommend.

Leisure Family

10/10

Exceptional

09 May 2025

Steve

Great staff and clean

Leisure Self

10/10

Exceptional

03 May 2025

Lilly

It was a wonderful stay, the room was perfect

Leisure Partner

8/10

Excellent

01 May 2025

Sarah

Clean rooms.
Had an issue with the room but it was sorted out.

10/10

Exceptional

27 Apr 2025

Amy

Loved the smell as you walked in the room, so fresh! The sheets on the bed smelled good and was relaxing.

Leisure Family

10/10

Exceptional

20 Apr 2025

Robert

Nice clean room.

8/10

Excellent

29 Mar 2025

Joshua

Nice job place but a little out dated

Family

10/10

Exceptional

19 Mar 2025

Tamela

pool and hot tub were great!

Leisure Family

4/10

Poor

01 Mar 2025

Courtney

Weekend stay

Got there and the “system” was down so the front desk lady took pictures of everyone’s credit cards on her personal phone, which no one was happy about obviously. The pool was ICE cold and the hot tub was broke. The rooms were alright but kind of dirty

Friends_and_family Family

10/10

Exceptional

19 Jan 2025

Thomas Mark

Friendly and helpful staff

Leisure Partner

10/10

Exceptional

16 Dec 2024

James

Super convenient for us. Friendly staff. Always willing to accomodate our needs. Will stay there again

10/10

Exceptional

14 Dec 2024

Joshua

Hospitable, friendly and courteous...
I highly recommend

6/10

Pleasant

14 Dec 2024

Verified traveler

Showing its age. Remodel would earn a five star.

10/10

Exceptional

13 Dec 2024

Joshua

Great friendly environment

10/10

Exceptional

12 Dec 2024

Joshua

Staff very professional and polite

4/10

Poor

08 Dec 2024

Tina

My room key just decided to quit working so had to go get it replaced, this happen to a couple of us in my party. One took a half hour to get them back in their room. We had no lightbulbs in our bathroom, the cover was laying on the sink counter for the light. The phone was unplugged and wrapped up, there was an open bar of soap in my shower, and the wall protector for the door was covered in tape and that was covered in paint but yet there was missing drywall and paint all over the room. I asked to get me lightbulbs and they offered to move me to another room but I had my dog and kids already settled there, I asked to just give me lightbulbs for us to put in and she said maintenance was gone and she couldn’t get into the locked shed for one. I just dealt with it. This is the only really clean decent spot in WC but I feel it’s going down very fast!

Leisure Family_with_children

8/10

Excellent

29 Nov 2024

Crystal

Pool was broke so that was a bummer

Leisure Family

10/10

Exceptional

22 Nov 2024

Rodney

Super accessible and prepared for late arrival. Clean room. Wish they hadnt run out of coffee for breakfast.

Leisure

8/10

Excellent

20 Sep 2024

Deborah

Decent place to stay for the night.

Leisure Pet

10/10

Exceptional

16 Sep 2024

Verified traveler

Great service and clean, comfortable bed and bath!

Natalie was our guest service representative, and was very kind, knowledgeable about the area, and very efficient. Her kindness and hospitality was up and above. The cleaning staff was very kind and thorough.
The bed and pillows were comfortable. The water pressure was great. Everything was clean. The coffee was just right.
We enjoyed our stay and when back to the area, we will stay at AmericInn. Blessings to the team at AmericInn.
Thank you.Tom and Kathy

Partner

10/10

Exceptional

03 Sep 2024

Wesley

Nice place to stay, just off the freeway. Clean and quiet.

Business Self

10/10

Exceptional

31 Aug 2024

Peter

Nice place to stay if you are going to the farm progress show. 30 miles away stright south on 17 out of hotel. Nice eating places downtown, about 2 miles away on 2nd street mostly. Hotel has delivery options, but we did not use them.

Leisure Family

6/10

Pleasant

29 Aug 2024

Julie

Quiet, comfortable, staff was friendly. Nice location.

Leisure Family

8/10

Excellent

25 Aug 2024

David

Easy access. Wasn't a pleasant night though. Developed Covid symptoms which escalated during the night. Nice room but must have picked up Covid in Colorado a few days earlier.

Leisure Partner

6/10

Pleasant

06 Aug 2024

Pete

Chose for the pool. However pool was closed for repairs. This is twice at 2 different Americinns I've been disappointed with due to pools being out of service. I won't be making this mistake again. I will go somewhere else.

Leisure Partner

6/10

Pleasant

01 Aug 2024

Faye

I called one day prior to my stay to ensure the pool would be open upon our arrival BEFORE I FINALIZED MY BOOKING. I was told the pool was open until midnight so we will be OK. I booked only 1 day ahead of our trip. We paid $45 more dollars to stay @ this hotel w/ a pool for the kids than surrounding hotels(only reason we chose it) They started tearing up the pool floor (just that morning & they were given \"NO NOTICE\" according to the desk attendant after we walked to the pool in our swimwear. We weren't even told at check-in!) SOMEONE HIRED PEOPLE TO DO THE WORK-blaming contractors is BAD MANAGEMENT.Breakfast-worker came 2x to stir the gravy while the coffee, juice, and milk were empty. Toaster too small to fit the size of the bread offered. No fresh fruit to be seen. Typical frozen omelets, biscuits and gravy, and cereal were available.
Overall, rooms and hallways had average cleanliness. They were obviously changing out alarm systems of some sort and there were holes in the wall everywhere. Toilet in our room (226) ran constantly. Mystery burn marks and stains on the bedroom carpet and trash in the windowsill. Wasn't worth the mid-grade price they were charging and attendant didn't offer any recompense for our obvious frustration. We were taking a repeat trip from the previous year and will not stay here again. For $45 less per night we had an excellent breakfast, pool& hot tub at the Quality Inn in nearby Fort Dodge. Every hotel has issues, but we felt ROBBED!

Leisure Family

8/10

Excellent

01 Aug 2024

Izabela

Clean and tidy.

For one night it’s OK.

Partner

10/10

Exceptional

18 Jul 2024

Mike

Staff was extremely friendly, polite, and helpful
The room was very spacious and clean

Leisure Self

8/10

Excellent

05 Jul 2024

Carol

The breakfast was not the best

Leisure Family

8/10

Excellent

27 Jun 2024

Verified traveler

Hotel was nice, staff not so much

Was overall not bad. Main things that stand out from our trip was our room being nice and cool and comfortable throughout our stay however, the front desk worker when I checked in was complaining about a reunion in town. That same worker was there at bfast time and was complaining about her job and how overworked she was when I had to bring to her attention when items were out like plates, juice & spoons, which come to find out was completely out of stock, hot breakfast items, and syrup. The following morning, same worker, came in the bfast area where my kids and I were, and started complaining again how a coworker called in due to a sick kid and how pissed off she was about it. It was very disappointing to start out our days with those interactions when our stay was for visiting from MN for my daughter’s bday. Overall minus those interactions with that staff member, we enjoyed our stay.

Friends_and_family Friends

4/10

Poor

27 Jun 2024

Keith

Carpets were dirty throughout. Floor in bathroom dirty around the edges. Took 3 trips to the front desk to get a key to open the room door and then only half the time it worked

Leisure

10/10

Exceptional

21 Jun 2024

Michael

Cleaner and more well-kept than I expected. Overall, an excellent value.

4/10

Poor

10 Jun 2024

Jennifer

We booked a room, king fireplace suite, with no issues. When we arrived we recieved our keys, only 1 of witch worked. Upon entering our room we were pleasantly suprised at its large size. Until we noticed the pee all over the toilet seat and the toothpaste strip in the sink. Our room had not been cleaned since the last guest! Whirlpool walls were gritty and gross. We immediately went to the staff and requested a new room. Our request was granted but we weren't able to get a fireplace room again so we just stayed in the king suite w/ whirlpool. This room was cleaner, except for the towels, some had strange orange spots with dirt surrounding. No refund or discount given. I would look for different accommodation next time.

Business_and_leisure Partner

8/10

Excellent

02 Jun 2024

Mary

it was fine

Leisure Partner

10/10

Exceptional

29 May 2024

Cyndy

All the workers were quite helpful and pleasant. The room was very clean and well supplied with toiletries.

Leisure Family

10/10

Exceptional

18 May 2024

Brenda Kay

Stayed here many times

Leisure Family

10/10

Exceptional

16 May 2024

Jacqueline

The ladies at the front are always a treat to see! Engaging, funny and smiling faces🌼💐🌺 I truly appreciate them 🎁

Business

10/10

Exceptional

28 Apr 2024

GEORGE

It was a good place to stay in a rural community.

Leisure Self

8/10

Excellent

24 Apr 2024

Wendell

Internet was not hi-speed. I could not complete essential work though connected. Everything else was well---but being down the hall---perhaps too much for the system they have at the time I was there.

Business Family

8/10

Excellent

19 Apr 2024

Melinda

Usually pretty good place, average and clean.
There is an elderly lady working the front desk, brunette and long hair. She needs some lessons in customer service. She’s rude and condescending. Perhaps it wasn’t a good day for her.

8/10

Excellent

07 Apr 2024

Peter

Quiet and friendly staff. Good breakfast. Only one room coffee for two guests.

8/10

Excellent

03 Apr 2024

John

The stay was ok...wastebasket in bathroom sink area was 3/4 full, bed was comfy but pillows were old and felt like they were used to train a boxer...tasty breakfast offered, staff was friendly, overall we were satisfied with our stay and would stay here again if we needed too..

Leisure Partner

10/10

Exceptional

25 Mar 2024

Robin R

Property is just off interstate must travel to dine

Business Self

10/10

Exceptional

21 Mar 2024

Daniel

Just off of highway 20

Leisure Partner

10/10

Exceptional

13 Mar 2024

Gabriele

Very nice hotel.

Leisure Family

4/10

Poor

18 Feb 2024

Tammy

We were check on our ailing dad but decided to leave a day early. The hotel said they would not charge for the next day but couldn't due to I booked hotel through hotels.com. So i contacted hotels.com, they indicated they would waive any charge if hotel would okay . Hotels.com said hotel wouldnt waive the fee. Who is telling the truth. Also, The pool area needs a good cleaning. The deck was redone last year. The deck granules get on your feet and in the pool and hot tub

Friends_and_family Family

10/10

Exceptional

10 Feb 2024

Suzi

Very comfortable, clean, comfortable pillows and bed. Very pleased with stay, good breakfast. The biscuits and gravy were very good.

Leisure Family

2/10

Poor

19 Jan 2024

Kent

Unreasonable Policy

I was traveling in the area and had to stop because of the weather. I booked online but unfortunately chose the wrong location in a neighboring city. I called right away to cancel but my request was denied. I considered driving there but the weather conditions were hazardous, so I paid for a night at another AmericInn location. I am a regular AmericaInn customer, and was extremely disappointed by their decision to deny my refund request. Would definitely not recommend.

Business

10/10

Exceptional

30 Dec 2023

Tracy

Very clean and friendly place to stay...

Leisure Family_with_children

10/10

Exceptional

13 Dec 2023

Ben

Stay here often for business. Will stay again.

Business Self

10/10

Exceptional

04 Dec 2023

Dirk

It was clean and quiet with a pleasant staff!

Leisure Self

6/10

Pleasant

28 Oct 2023

Sharon

A quiet location. Have stayed here for 4 years now on trips though the area. Hot tub is always out of order, yet had water in it. Pool water was cooler this time, had been warmer and nicer before. Bed blankets that are between the cover and sheet are looking pretty worn. Breakfast is average.

Leisure Partner

8/10

Excellent

22 Oct 2023

Verified traveler

Broken hot tub

It was good except the hot tub was broken and that was one of the amenities we were searching for when we booked.

Friends_and_family Family

10/10

Exceptional

22 Oct 2023

Theresa

Friendly customer service

Leisure

10/10

Exceptional

20 Oct 2023

Marsha

Very clean, quiet. The rooms were spacious and well decorated

Leisure Partner

10/10

Exceptional

27 Sep 2023

Diane

Fantastic

Great place to stay

Friends_and_family Family

10/10

Exceptional

23 Sep 2023

Ashley

All the staff was so welcoming and friendly. Our room was so perfect. The design was a living room separated by a bathroom and the large room with jacuzzi tub. Tub did not work but staff tried to fix it. It was so close to the breakfast which was delicious and the pool. We even thought about just coming back just to go to the hotel. Really enjoyed our stay. Hotel was so clean.

Leisure