Name: AmericInn by Wyndham Baldwin
Address: 500 Baldwin Plaza Drive, Baldwin, 54002, US

4/10

Poor

21 Jul 2026

Brenda

The location was convenient for what we wanted. The rooms were dark (poor lighting) and had a bad smell to them. One room was very humid to the point our clothes felt damp. We wanted to do some crafting in the evening and had to go sit in the lobby because the rooms were way too dark. The lobby was better but the lighting was not great down there either. Would not stay here again.

Family

10/10

Exceptional

18 Jul 2026

Angela

Nice, homey feel! Hot tub was HOT, and felt nice after being on the road for hours! Breakfast was delicious!

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Kenneth

Nice clean spacious room. Excellent breakfast!

Partner

6/10

Pleasant

13 Jul 2026

Brad

Air conditioner did not work well.

Self

6/10

Pleasant

12 Jul 2026

Chad

Had the kind bed room with sleeper sofa! Didn’t have any bed sheets or pillows for the sleeper sofa. Went downstairs to all for blankets and pillows and was told he would have to find some. Eventually he brought us blankets but said there were no pillows.
The hotel was not very clean and kind of smelled musty!
Breakfast was decent.

Family_with_children

10/10

Exceptional

11 Jul 2026

Joy

The suites were clean, new and comfortable. Everything was great except the exterior lawn care. First impressions are important! If we had not visited and saw the rooms previously, we might not have stayed. We were there 3 days and on the 2nd afternoon they mowed. Needs more attention but the fresh mowing made a big difference.

It would be a shame if other travelers didn't stay at this hotel because of the unkempt lawn. The interior is new and very nice. Good breakfast choices and I would recommend the hotel.

Friends

8/10

Excellent

08 Jul 2026

daniele

The room was clean but the sheets had a little stay so the toilette. Other than that, the room is really good, comfortable bed, great shower.
The breakfast is the regular one, all the same, nothing special.
Friendly staff.
Quiet place. I'd stay there again.

Self

10/10

Exceptional

07 Jul 2026

Richelle

Breakfast was great! Comfortable room.

Friends_and_family Friends

8/10

Excellent

05 Jul 2026

Jeremiah

Overall, a totally decent place for a night or three. AC was cold, but a little loud. Everything was clean.

Partner

8/10

Excellent

28 Jun 2026

Ronald

Smelled a little musty and was not expecting the whirlpool tub next to the bed.

Partner

8/10

Excellent

28 Jun 2026

Verified traveler

Clean room, great staff

Self

6/10

Pleasant

21 Jun 2026

Lisa

Disappointed in not having access to clean towels and no cleaning service to the room.

Partner

8/10

Excellent

19 Jun 2026

Tammy

The continental breakfast did have Gluten Free options. It is always a plus when I don't have to leave the hotel in the morning to find breakfast.

Friends

10/10

Exceptional

17 Jun 2026

RIQUE

Great pool! Lovely breakfast. Very helpful and accommodating staff.

Family_with_children

6/10

Pleasant

16 Jun 2026

Eldon

There was rarely a staff person at the desk. Our room was not attended to one time in a four night stay. Weeds are huge around the building. Breakfast was ok the weekend lady did a great job of keeping it up. Our room had a musty odor. Daughters room was great.

Family_with_children

10/10

Exceptional

15 Jun 2026

Randy

Staff was very friendly and helpful. Pool was on the cold side. Breakfast was ok, not great. Outside maintenance was past due. Location was great for our needs and the room was comfortable.

Family

6/10

Pleasant

08 Jun 2026

John

There was no elevator. No housekeeping for a four night stay. No decaf coffee. Very skimpy breakfast. The pancake machine was working fine. Only one Ice machine for the hotel. Minimal vending selection.

Family

8/10

Excellent

06 Jun 2026

Mark

Staff were friendly. The room was clean, and we had our own large bath tub with jets. The breakfast was small but good. We had a very pleasant stay!

Partner

6/10

Pleasant

01 Jun 2026

Karen

The room smelled like fresh paint when we got there but that got better as we got it cooled down in there. There was no lotion or soap in the bathroom at the sink, which sucked cause ya know, would like to wash our hands after using the bathroom. The room overall was clean.

Family_with_children

6/10

Pleasant

27 May 2026

Milosz

Picked this place because it was rated 8+ on Expedia.
Place is kept clean on the inside. Outside there grass and weeds are taking over, no one to mow the grass.
Rooms, I have noticed that some towels are worn out the tv guide that is printed shows HBO (multiple channels) TV in the room doesn't have HBO. There are no premium channels. Tv is so unfriendly that you can't even switch inputs if you had your own device. Wifi connection was very unstable and slow.
Breakfast was also basic. I just don't understand where the rating of 8 comes from.
The place is a 6 at best.

Self

4/10

Poor

27 May 2026

Elizabeth

First thing I noticed was the light switch didn’t work, after that I noticed the fridge didn’t work. The staff got the fridge working but I heard nothing about the light. The bathtub was dirty . I did get really bad allergies in the room as well. I am assuming the room isn’t used often so dust accumulated. My allergies were better outside with all the pollen :). Breakfast the next morning I noticed there were items ment to stay refrigerated out on the counter warm for consumers . Dairy products can not be out of the fridge and served warm. Yikes. When we came back to the hotel that night our key card didn’t work. It seemed like so much lack of communication . On my receipt we were booked till the next day. The day we were checking out the cleaning crew came by at 9 wanting to clean our room and checked again if they could clean knowing we were leaving at 11. They were rushing us out of there. No one is ever at the front desk , you always have to ring a bell. The staff never seem happy or have a smile on their faces . They seem miserable and show they don’t want to help. I have stayed at this hotel a few times in the last few months and this time I was rubbed the wrong way multiple times . Normally everything runs smoothly.

Partner

10/10

Exceptional

25 May 2026

Marek

Clean rooms, clean facility and friendly staff. Would definitely stay again and recommend to others.

Family_with_children

8/10

Excellent

22 May 2026

Melinda

The beds were comfy and I appreciated having the microwave and fridge. Breakfast was so, so. They were out of coffee. The pool was incredibly cold.

Family_with_children

10/10

Exceptional

19 May 2026

Renee

Room was clean and bedding was very comfortable. We didn’t get up in time for breakfast.

Partner

6/10

Pleasant

18 May 2026

Baha

The room was spacious but lighting was dim. Vanity mirror was too dim. The bed mattress was stiff and uncomfortable. The couch was missing the back cushions. The staff didn’t clean the room, replace the towels, or empty the garbage the whole time we were there.

Partner

6/10

Pleasant

17 May 2026

Terry

There were no pool towels and when we asked we were told they weren’t washed yet but they’d bring us some. They never did. Also only had one bath towel in the bathroom and we were also told they’d bring us more and they never did. Place was nice but staff unhelpful.

Family

6/10

Pleasant

14 May 2026

Diane

Breakfast was fine for a hotel breakfast. Room was clean. I really liked that the hot tub was in its own room with its own TV. However, the sofa bed had no sheets, pillows or blankets. Even if they were there, the bed was secured shut. I was hoping to sleep by myself in that bed and give my daughter the other bed. I would have gone to the desk then, but it was late, i was tired so i just shared the bed with my daughter.

Friends_and_family Family

10/10

Exceptional

06 May 2026

Kelly

Clean room, smooth check in, quiet location

Partner

8/10

Excellent

29 Apr 2026

Roger

Average dated room.
Quiet, could use an update on pillows.

Partner

8/10

Excellent

20 Apr 2026

Gerrie

We have stayed at this hotel several times but it now is owned by Wyndham. They did renovate the guest rooms which seem larger and have more of a suite type feel but the one thing that really needs to be addressed is the lighting in the rooms. We had two rooms rented, both did not have any overhead lighting in the kitchenette area, living area and the sink area of the bathroom, just lamps throughout. Other than that, it is a nice place to stay, reasonably priced, we would definitely come back.

Family

10/10

Exceptional

18 Apr 2026

Elizabeth

Didn't use either amenities

Self

8/10

Excellent

17 Apr 2026

Melvin

If you’re looking for a 5 star hotel then you might want to keep looking. If you’re looking for an economical option this might just be what you’re looking for.

Our highlights: for once we found a place with great breakfast options.
The pool and hot tub area was very practical with changing and restrooms available.
The mattress we had here was better than in some more expensive hotels that we’ve been to.

The building having been renovated, expect some reno imperfections in your room which I won’t complain about for the price.

One complaint: the toilet wouldn’t flush in our room.

Family_with_children

8/10

Excellent

14 Apr 2026

MICHAEL

Nice clean stay. No shampoo or soap.

Family_with_children

2/10

Poor

04 Apr 2026

Serena

The hot tub was closed and that was not disclosed to us prior to our arrival. The pool was freezing and not useable.

Family

2/10

Poor

01 Apr 2026

Eugene

Well just like everywhere I go I seem to have an issue with my Support dogs not being exempt from fees like it’s stated here! So most don’t claim exemption in their websites or anywhere else so you can imagine the trouble I’m having as I have 2 support animals and I go from planing on no fees to have very high fees! It also starts off my stay with me being portrayed negatively because I just argued with them that why do they claim exemption then when it comes time to check in it’s different!
I’ve found that my Registered And Certified PSM Support Animals don’t get to sleep with me anywhere as I book a suite and everytime I’m told they don’t allow pets in those rooms! Then we get booked into stinky pet rooms at Suite prices because they can change it because I book here! So I’ve learned now that it’s hotels.com that says they are exempt when they are not!
This property along with most don’t spend the extra pet fee money on cleaning the pet rooms! Our dogs tell us with their nose how clean room is by how much they sniff around! You compile the problem by not properly cleaning the rooms after each stay because most house trained males won’t try marking a spot that’s been properly cleaned!
I also know how hard it is to clean up after animals and it’s not fun! Well then if you can’t properly do it then don’t be Pet friendly like you claim because it isn’t at all friendly after we get here and see the conditions!

4/10

Poor

29 Mar 2026

Eugene

Well i stayed here for 2 days and it felt like a week

8/10

Excellent

28 Mar 2026

Jakob

Hot tub was broken at the time and was one of our main reasons for booking here ahead of time. Had we known hot tub wasn’t functioning we would have stayed some where else

Partner

10/10

Exceptional

16 Mar 2026

Karen

I could smell cigarette smoke in my non-smoking room. I did not have my door open. Very pungent in hallway. Maybe install a barrier where those rooms begin. As a non-smoking person, the smell is very intrusive and gross.

Self

4/10

Poor

01 Mar 2026

Timothy

Booked this hotel for a quick stay for my family while traveling. The pool was ice cold (my kids were so excited to swim but only could last 10 minutes because they were shivering so badly.) and the hot tub was broken.

10/10

Exceptional

28 Feb 2026

Ryan

My wife n i enjyoed it. Wasnt loud, was very clean staff werent above n beyond but they were curtious :)

6/10

Pleasant

19 Feb 2026

Jody

They went into a room and touched our belongings without permission

Family

8/10

Excellent

14 Feb 2026

Brian

The room was fine, could use better lighting. The fireplace did not work.

Friends_and_family Friends

10/10

Exceptional

08 Feb 2026

Jordyn

comfortable bed and quiet

8/10

Excellent

02 Feb 2026

RICHARD

Yes

Friends_and_family Family

10/10

Exceptional

20 Jan 2026

Michelle

I appreciated the phone call asking if a suite was ok for us, as we had booked a double Queen. Fun little upgrade for us as we were there for a hockey tournament, the girls really enjoyed the in room hot tub and king size bed. Was nice for them to have their space in the separate bedroom and for me to have soace also. Very nice room and breakfast options

Family

10/10

Exceptional

15 Jan 2026

Brock

People being loud

8/10

Excellent

09 Jan 2026

Nathan

The motel and staff was excellent only complaint was the hot tub was down.

Leisure Family

8/10

Excellent

27 Dec 2025

Camellia

Good for the cost, very attentive to breakfast refills and housekeeping. Pool was clised foe repair, so unfortunate for holiday trip.

Leisure Partner

6/10

Pleasant

26 Dec 2025

AnnaMaria

Poor service

6/10

Pleasant

19 Dec 2025

Justin

It was decent tub did not drain and the room was a bit outdated. Didn’t have any of the amenities as listed.

Leisure Partner

2/10

Poor

13 Dec 2025

Erik

Walked in to check in and was notified that my reservation was never made. Had to gind another hotel as it was fully booked

Leisure Friends

2/10

Poor

05 Dec 2025

Kaye

Pool and hot tub closed which is what we came for so we wanted to cancel our hotel and find one with a pool. No manager on sight till tomorrow so they can’t refund me. Tomorrow I have to call again and start the whole process. So frustrating

Leisure Family

2/10

Poor

28 Nov 2025

David

We booked this room in advance with the expectations of using the hot tub and pool. Not did Expedia's or Windham's website say the pool are was going to be under construction and not available during our visit. When entering the room we found the heat wasn't on and it was below 50* in the room and took over an hour to warm the room up. The head boards had a heavy layer of dust on them enough to write your name on them. Mirrors in bathroom and entryway had smudge marks on them.The clocks were still set on \"spring\" ahead time which tells me this room hasn't been looked at for quite some time. Disappointed, stayed at Windham in the past and didn't have this experience.

Leisure Family

6/10

Pleasant

31 Oct 2025

Amy

Had a suite and the couch in the sitting area sagged so bad you couldn’t sit on it. You have to be sure to close the door all the way or it will stay partially open.

10/10

Exceptional

31 Oct 2025

James

yes very nice

Business

10/10

Exceptional

26 Oct 2025

Deborah

Room was clean, very friendly

Leisure Friends

8/10

Excellent

20 Oct 2025

Brad

Our stay was quick and busy; we did not have time to enjoy the amenities of the hot tub and breakfast. The bed was very, very comfortable. Check in was simple.

Partner

8/10

Excellent

20 Oct 2025

James

Needs room services. Linens wasn't refreshed my entire stay and i had to take out the trash.

Leisure Self

10/10

Exceptional

19 Oct 2025

ron

Nice stay!

Leisure

10/10

Exceptional

11 Oct 2025

Kristina

Bed was a little hard, was relaxing to be there.

8/10

Excellent

05 Oct 2025

Marsha

Staff were helpful. Breakfast was great with a variety of choices, including hot food. Microwave did not work, but we didn't realize it until the morning we were leaving. Fireplace in room did not work, either.

Leisure Family

10/10

Exceptional

05 Oct 2025

Enrique

Good service

10/10

Exceptional

02 Oct 2025

susan

It was well lit, clean and at the right price point

Leisure Partner

8/10

Excellent

02 Oct 2025

Carol

The room was nice with no problems.

Leisure Family

10/10

Exceptional

30 Sep 2025

Marilyn

Everything was very nice.

Leisure Partner

6/10

Pleasant

29 Sep 2025

Ed

The beds looked already slept in
There was no fan in the bathroom
The vanity was not big enough to put any of your bathroom supplies
The windows were dirty, coming into the hotel the first thing you noticed was the dirty windows on the doors
The breakfast was minimal nothing special
The lobby is very small, the arms of the chairs were covered with dust, needed to be vacuumed
The bathroom floor was not clean
The pool was nice
The staff was nice
Convenient location near McDonalds, Subway, DQ, etc. within short walking distance

Leisure Family_with_children

10/10

Exceptional

25 Sep 2025

Lyrea

Was surprised to have a whirlpool tub in the room. Was great after driving.

10/10

Exceptional

21 Sep 2025

Marlen

Clean room and a good breakfast! There is no elevator, so if stairs are an issue make sure to ask for a first floor room.

Leisure Family

10/10

Exceptional

20 Sep 2025

Chris

Clean and great room

Clean room, great staff, good breakfast
Only thing that sucked was the hot tub wasn’t very warm and the jets didn’t work very well and the shower curtain is cloth

Partner

10/10

Exceptional

20 Sep 2025

Tammy

Husband and I were very impressed with our stay in Room 102. Handicapped accessible room had queen bed plus sofa bed. It was so spacious! Fireplace at foot of bed for winter season. Shower seat with hand held shower head. Even the soap smelled good! Impeccably clean room! Free breakfast was hot and yummy. Pancakes, eggs, sausage, fruit, pastries, toast, bagels, cereal, yogurt, coffee, hot teas. They had an indoor pool, but we were too weary from traveling to swim. Several restaurants were nearby for a late night bite. Quiet room with view of woods. We slept like babies! Front desk manned by two handsome young fellas who made us feel welcome. Would definitely recommend this place! Happy travels to all! 😊

Business Partner

6/10

Pleasant

14 Sep 2025

Kate

The staff seemed to be really annoyed with every request.

Leisure Family

10/10

Exceptional

10 Sep 2025

Andrew

Great and worth the money

10/10

Exceptional

02 Sep 2025

Suzanne

Very Satisfied

Friendly, quiet, and clean. Good breakfast with hot food. 5 star overall

Friends_and_family Family

10/10

Exceptional

29 Aug 2025

Jennchyan

It’s a nice hotel.

Leisure

6/10

Pleasant

29 Aug 2025

Jeni

The only true complaint is that this hotel does not have an elevator and the stairs are steep. As someone with knee and hip issues it was difficult to navigate. We watched several elderly and someone very pregnant have difficulties as well.

6/10

Pleasant

23 Aug 2025

Susan

The property needs maintenance. Our bathroom light was out and the kid on duty couldn’t fix it and when he called the manager, he said he couldn’t fix it until the next day ( we were only staying one night). They did offer us another room, but we were already unpacked and heading to dinner. Breakfast didn’t offer many options as the last AmericInn we stayed at did (that hotel got 5 stars from us, by the way).

Leisure Partner

10/10

Exceptional

22 Aug 2025

Robert

Nothing but fast food in the area

Leisure Family

8/10

Excellent

22 Aug 2025

Verified traveler

Friendly with exceptions

My stay was wonderful. As a handicapped individual, the facility and the shower were easy to use with the exception of the parking lot. It would be nice to have a handicap parking spot at every entrance.

Friends_and_family Family

10/10

Exceptional

22 Aug 2025

Angela

Hotel was very clean and smelled wonderful. Room was large and the bed was very comfy. We had a great week!

Partner

6/10

Pleasant

17 Aug 2025

Sandy

Overall, a decent hotel. The sink drained very slowly, the hair dryer didn’t work, and the toilet was quite wobbly.

Leisure Family

6/10

Pleasant

15 Aug 2025

Mary

Bed was very comfortable with ample pillows and the a/c worked well. Hotel was quiet so I got very good rest. I stayed for 5 days. Towels were changed once but linens were not changed at all. I did not find a hotel guide indicating where the ice machine(s) were located nor if the hotel had a self service laundry area. Internet service was very hit or miss, was unsecured, and the signal was very weak. There were no local guides such as restaurants or activities in the room. That said, I had to drive past 5 fast food places to get to the hotel so finding food wasn't a problem, but it'd been nice to have the information on other restaurants in the area. Since comfort, price, and quiet are my main concerns, all of which this hotel met, I'll definitely consider staying here again in the future.

Leisure Self

10/10

Exceptional

14 Aug 2025

Mara

Great experience all around. Check in was fast and friendly, the room was clean, spacious and comfortable, and the hotel is located in a safe, convenient location right off the highway. Would absolutely stay again if in the area.

8/10

Excellent

11 Aug 2025

Mary

just passing through

All king rooms come with a whirlpool tub, it was a nice surprise

Friends_and_family Family

10/10

Exceptional

11 Aug 2025

marcel

Good place

Leisure Self

8/10

Excellent

09 Aug 2025

Steven

Property is convenient to get to to get to, safe and has good food options

Leisure Family

6/10

Pleasant

04 Aug 2025

Laura

Disappointed

Our room was very quiet, bed and pillows were very comfortable, however the bathroom sink was stopped up. Also, when running the water to take a shower, there was a terrible noise in the pipes. The noise did stop after pulling the plug up to start the shower. The microwave and fridge were also full of fingerprints. Glad we only stayed one night.

Partner

8/10

Excellent

03 Aug 2025

Verified traveler

WiFi didn’t work in the room

Friends_and_family Family

8/10

Excellent

03 Aug 2025

Sherri

The only real problem was no elevator plus they could do a better continental breakfast

Leisure

8/10

Excellent

31 Jul 2025

Thomas

This was a typical business trip. I checked in late, slept late didn't eat breakfast and left for the day's business. It was a place to sleep. I didn't expect 5-Star Accommodations.

Business

6/10

Pleasant

29 Jul 2025

arlen

good location lots of food options. room had a heavy musty smell

Leisure Partner

8/10

Excellent

27 Jul 2025

Lisa

Fit the bill perfectly, though the real bill was a bit high.

10/10

Exceptional

14 Jul 2025

Mirela

Nice, quiet place.

6/10

Pleasant

13 Jul 2025

David

Beda needed mattress replaced, large sway in the middle

6/10

Pleasant

12 Jul 2025

Roxann

Served its purpose

Nice location. Beds were super comfy.
Older hotel. Mowing/weeding definitely needed to be done.
Pool area had big carpet pieces and a roll of carpet in it. It was not in the way just odd. Pool was a tad bit cold and under-filled but served its purpose.
Breakfast was decent. Loved the scrambled eggs.
Pancake maker was out of service.

Partner

6/10

Pleasant

12 Jul 2025

Candace

Pool and hot tub were great but I had to ask for pool towels. Lobby comfortable don’t like the gambling video games though in there. Breakfast was terrible there was no food and no staff around to even ask. It was disappointing to say the least.

Leisure Family

4/10

Poor

07 Jul 2025

Susan

This used to be a nice friendly moderate hotel. Breakfast now consists of few choices-none that we wanted. Coffee tasted watered down, pancake machine not working, no oatmeal, a choice of 2 rolls-not 2 kinds, just 2 rolls. Really poor. Our room was clean but they put as the farthest away from front desk on second floor-no elevator. We stayed 3 days but our room had no coffee cups, no water cups and tiny soap/shampoo. No room service was offered. No one was behind the desk unless you pushed a buzzer. It appeared that some people were living there. My daughter told us that the hotel was getting a bad reputation in town.

Leisure Family

2/10

Poor

29 Jun 2025

Joy

They checked us into the wrong room at check in. After leaving for a few hours we returned to another family in the room! We had to remove our things with them in the room and move to a different room!

Leisure Family

6/10

Pleasant

28 Jun 2025

Elizabeth

Quiet hotel with nice breakfast. Only complaint is the room we had was so dark. No overhead lighting and only 2 lamps provided. Had to get very creative doing hair and makeup for the wedding we attended in the area.

Leisure Partner

10/10

Exceptional

26 Jun 2025

Anna

No complaints

Business Partner

10/10

Exceptional

25 Jun 2025

Josh

Very clean and nice property. Exceptionally quiet as well. Would stay here again.