Name: AmericInn by Wyndham Merrill
Address: 3300 E Main Street, Merrill, 54452, US

8/10

Excellent

03 Aug 2026

Mary

Breakfast was disappointing.

10/10

Exceptional

31 Jul 2026

RICK

Place is the best around the area always stay there,keep it up please.

10/10

Exceptional

28 Jul 2026

Laura

Always, always a consistent place to stay. You can tell the owners care for the property and don’t let it get into disrepair. Rooms are clean, pool is nice and big and so many amenities nearby in case you forgot something or need to eat!

8/10

Excellent

28 Jul 2026

Mary Alyce

Our room at this AmericInn was very clean and comfortable. The shampoo and body wash bottles in the shower were quite high and difficult to get a reasonable amount of product from the pumps. But overall, a good quality room.
The one downside to this hotel is the complimentary breakfast, which was very poor. Noone appeared to be assigned to keep it stocked. Most days there was only milk and apple sauce in the refrigerator, no yogurt, hard boiled eggs, etc. The scrambled/omelet eggs in the warming pan were often dried out. There were no muffins or sweet rolls, only sliced bread. Several mornings, we had to go to the desk to ask to have the coffee refilled. The local Pine Ridge restaurant is a better choice for breakfast.

8/10

Excellent

26 Jul 2026

Sue

Nice seating outside to enjoy the weatber

6/10

Pleasant

24 Jul 2026

Gregory

Nice staff....
Average facilities

10/10

Exceptional

21 Jul 2026

Greg

Na

Self

10/10

Exceptional

16 Jul 2026

James

Room was nice for one night. Didn't use the pool but showed to be in high use during the very hot weather. People form the outside could buy a pass to use. I'm sure it was in need of cleaning and shock.

Partner

10/10

Exceptional

15 Jul 2026

Joshua

Great stay! Clean! Friendly staff. Breakfast was good!

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Marilyn

I was very impressed with the Americinn in Merrill. Great location, good breakfast etc.
I highly recommend.

Self

10/10

Exceptional

13 Jul 2026

Gerald

Having travelled to many states and stayed in many franchise hotels, this stay at AmericInn by Wyndham in Merrill, WI was the most enjoyable stay we have had in a long time. Very clean, comfortable, quiet and tastefully done. For what a person pays for now, it was nice to actually have a room that met those expectations and left you feeling that you weren't ripped off. Thank you for the updated, comfortable and pleasant stay.

Partner

2/10

Poor

13 Jul 2026

Kassi

We ended up not even staying and had to leave to go find another hotel. Our rooms were not cleaned as there were loads of pet hair in our friends room next to ours and then ours had wadded up, used tissues under the bed and also a bunch of hair was all over each side of one beds pillows. The room was obviously not cleaned prior to coming. We tried to work with the front desk, staff to get new rooms and get things cleaned and that he was not helpful saying he was too busy yet there was nobody else in the lobby. We tried to reach the supervisor that he gave us information for, and she was unreachable never called us back. We tried to cancel our reservation due to the lack of cleanliness and bringing up the issues and asking for help and he refused to authorize it or try to get help from the manager on call saying they were only available during business hours yet it was Friday night at about 6 o’clock. I’ve never had a situation like this at a hotel in the more we tried to talk to him the more he was resistant to helping. Not a good experience and we ended up wasting all of our free time that evening because of the situation and I still am not guaranteed yet that I will have a full refund.

Friends

4/10

Poor

13 Jul 2026

Autumn

The room itself was clean. But upon opening the door to go into the room, we were overwhelmed with the smell of mildew. It bothered my allergies and asthma so much that we opted to stay else our 2nd/last night. Upon grabbing our thing the next morning and checking out- I had let the counter know of the smell and the employee just stared at me blankly and continued to hand me my receipt.

Family

10/10

Exceptional

03 Jul 2026

Barbara

Clean rooms and friendly staff

Family

6/10

Pleasant

03 Jul 2026

owen

The motel allowed the public to use the pool for a fee! We couldn’t get near the pool ever due to the amount of people there at all times! How disappointing and inconsiderate to people who rented a room! If there was a better motel in this town, I’d go there.

Pet

6/10

Pleasant

28 Jun 2026

Jill

I was a bit disappointed by my experience after staying at this hotel for 5 nights. First, the pool was being worked on for the first 3 nights. Then once I got to my assigned room, I saw that the refrigerator was not working and neither was my key to the room. It worked the first time only. They agreed to move me to the next room and, to my dismay, the refrigerator there was barely working. If I were only there for 1 night, I wouldn't care, but I was spending a week there. While in the shower, I saw that the body wash was empty, and after speaking to the maid service, found out that the entire hotel was out of body wash and it was on backorder. Next, the breakfast selection was very limited and they were out of items multiple times (like cereal, danish, yogurt, coffee twice, and milk). That is only a big deal because there were only a few things to select from as it was. There were many workers in the back, but they never once, that I saw, came out to replenish anything in the breakfast area. I come to this area every year, but I will not be staying again.

Family

10/10

Exceptional

24 Jun 2026

joseph

Wonderful stay, clean hotel and good breakfast

Business

2/10

Poor

16 Jun 2026

Douglas

I booked through Expedia, and the lady who checked me in had all sorts of trouble dealing with that. She asked me to run a card for incidentals. The card reader said it went through, but there's was some snag on her side. I ended up running the card three times before she finally just recorded it as a cash transaction. Inconvenient, but ok.

The next morning I checked out in person to make sure the previous night's check-in woes weren't on my card. I was assured I was set. However, my credit card statement reflected two charges and one credit--not for the incidental fee, but for the room. When that room fee was charged to my card, I called the property. The manager was borderline rude and refused to listen to my complaint, insisting it was all taken care of. I have filed a charge dispute with my credit card company.

Partner

10/10

Exceptional

14 Jun 2026

Dan

Very clean and very cozy! The mattress was incredibly comfortable! Staff very knowledgeable and friendly. Definitely staying again next trip up!

Partner

10/10

Exceptional

11 Jun 2026

Scott

No issues what so ever. Lightning fast check in and clean rooms..

Self

10/10

Exceptional

11 Jun 2026

Kathryn

Very quiet! Room 1st floor facing parking lot near the desk.

Self

10/10

Exceptional

05 Jun 2026

Latrice

Staff were so helpful very clean and new beds comfortable

Self

10/10

Exceptional

01 Jun 2026

Thom

The check in process is easy and fast. The staff is very friendly also.

Family

8/10

Excellent

01 Jun 2026

Gregory

Floor in breakfast area wasn't clean Saturday, Sunday, Monday morning.

Self

10/10

Exceptional

27 May 2026

Cheyenne

The staff was super nice but didn’t know what they were doing. She tried super hard, but had to refer me to come back between 11pm and 7am to get help.

Family_with_children

10/10

Exceptional

19 May 2026

Jay

Met my need! Comfortable bed and clean

8/10

Excellent

16 May 2026

Charles

Breakfast was sufficient, but not great.

8/10

Excellent

16 May 2026

Hannah

The hot tub was tepid and the sauna inoperable, but otherwise I was content.

Self

8/10

Excellent

14 May 2026

Dave

Good

Self

8/10

Excellent

29 Apr 2026

Laura

This has always been a solid hotel. We’ve stayed here many times because it is the best option in city of Merrill. The rooms have always been clean. The value for what you get can’t be beat.

Family_with_children

10/10

Exceptional

28 Apr 2026

Wilson

Everything was awesome!

10/10

Exceptional

13 Apr 2026

James

Everything went well except for the jacuzzi in one room but the staff, upgraded us for free

10/10

Exceptional

01 Apr 2026

Frances

Clean rooms. Friendly and efficient staff. Breakfast well maintained, clean area. Efficient check-in and check-out.

Family

6/10

Pleasant

29 Mar 2026

Alexander

Some rooms only have a stand up shower 🚿
Some lights out
I had a 2 queen room but the beds were Fulls.

Partner

10/10

Exceptional

29 Mar 2026

Pamela

Clean room and facilities. Beautiful and relaxing lobby. Staff were pleasant and friendly. Breakfast was good. Plenty of parking and safe.

Friends_and_family Family

2/10

Poor

22 Mar 2026

Thomas G

Staff was NOT any help with check-in or considerate of physical problems with mobility. Claimed \"locked in\" because this was a \"Third party reservation. Early checkout has resulted in an Incidental charge to my card of $149.00. All other items were not identified and there is NO itemized bill. Checkout could not result in receipt because \"we are locked in by the software used\">

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Shauna

Very friendly and accommodating staff. Very cl an and quiet room.

Self

10/10

Exceptional

03 Mar 2026

Jimee

It was good

Business

4/10

Poor

19 Feb 2026

Carol

Room was fine, breakfast was fine but should've been notified the pool & hot tub were broken. All we got was a note on the pool door when we arrived. They knew for several days.The TV remote had a problem. Battery door missing and tape to hold the batteries in the remote.

6/10

Pleasant

15 Feb 2026

Amy

Upon arrival we were informed that the pool and hot tub were not useable because of a pipe burst earlier in the week. That was super disappointing and had I known in advance, I would have cancelled the reservation and booked elsewhere as this was one of the main reasons that we chose this hotel. There was no partial refund for the loss of this amenity and all throughout out stay, you could see that the water system in the pool was operational. I feel like if something like this happens, guests with upcoming restorations should be informed and allowed to cancel without penalty so they can book elsewhere or at least be given a substantial discount for the loss of this amenity.

Leisure Partner

6/10

Pleasant

08 Feb 2026

jonathan

The hotel itself was ok, but it wasn’t being maintained and the pool ended up getting closed. We booked a two night stay and only stayed one night.

Friends_and_family Family

4/10

Poor

08 Feb 2026

Ted

I did not receive the room I reserved. Paid the for a suite, was placed in a standard room.

Leisure Friends

8/10

Excellent

30 Jan 2026

Mark

Roim was great. Staff alsi

Leisure Family

2/10

Poor

26 Jan 2026

Jamie

Food was left in the refrigerator from the last guests. The floor was dirty. Kids were screaming as they were running down the hall.

Partner

10/10

Exceptional

21 Jan 2026

Debra

Willing to let us check in early so we could change clothes for an event we were going to

6/10

Pleasant

16 Jan 2026

Donna

Yes, but sow power in Parking lot at 4 am was noisy

Leisure Family

10/10

Exceptional

09 Jan 2026

Susan

Hotel was clean & up to date

Leisure

10/10

Exceptional

02 Jan 2026

Joshua

Everything was great!

6/10

Pleasant

31 Dec 2025

Tanya

When we arrived at our room that could sleep 5, the door was propped open, the sofa bed was half put away and had no pillows and we had 1 bath towel. The one vending machine where you could get water wasn't working. Staff was kind and the place was clean. Our kids enjoyed the pool.

Leisure Family_with_children

2/10

Poor

30 Dec 2025

Kyler

Do not go off of images on hotel websites for room amenities!!

We booked the 1 king bedroom suite since the image on Hotels.com included a tub within the room. When we got to the hotel, we discovered our room didn't have that. We went with this hotel and more expensive room expecting the image to match the product we had purchased.

When this was brought up to the front desk, they blamed the website and did not offer any compensation. Regardless if the website or AmericInn is at fault, the consumer (i.e. you and me) should not bear the responsibility of this error.

I am extremely dissatisfied at the false advertisement and lack of resolution. If you insist on using AmericInn do not go off of pictures, read the amenities very carefully. The images are false advertisements and you will be the one paying for your mistake.

I will be going out of my way to avoid AmericInn or Wyndham brand hotels going forward and advertising others to do the same after being taken advantage of. This is no way to treat a customer and I cannot imagine another retail situation with false advertisement where the consumer is misled and then has to pay the price, besides less reputable companies.

Hot tub was nice.

Partner

10/10

Exceptional

28 Dec 2025

Ivan

Very clean room. Breakfast had basic items, nothing very special or surprising. The added plus was the daily housekeeping. Very friendly service and room was clean.

Business

8/10

Excellent

26 Dec 2025

Sandra

00000

Leisure Family

8/10

Excellent

21 Dec 2025

Curtis

Was as expected for a budget hotel

10/10

Exceptional

20 Dec 2025

Shannon

The front desk staff were super nice. I observed them interact with a couple that had a problem with their room, and they made things right. The hot tub was nice and big. I love that they have adult only time after 10 pm.

Business

10/10

Exceptional

19 Dec 2025

Barbara

Very clean and comfortable

10/10

Exceptional

04 Dec 2025

Nichole

Room was very clean, staff were friendly and I felt safe!

Self

10/10

Exceptional

03 Dec 2025

EMILY

Noah went above and beyond for us when we needed his help. Thank you Noah for finding Isaac's glasses!
Clean, spacious room (suite). Fun in the pool and hottub!

Friends_and_family Family

10/10

Exceptional

25 Nov 2025

STEPHEN

NICE ROOM CLEAN STAFF GREAT

Partner

2/10

Poor

11 Nov 2025

manuel

Rooms were infested with flies , and bugs.
Carpet and furniture were covered with dead ones .
Had to kill a bunch of them .
Toilet looked like it had sitting water for weeks .
After asking for a solution only the absolute visible bugs were removed , but the carpet was still covered with bugs.

Business

2/10

Poor

09 Nov 2025

Carolyn

Terrible experience. Booked through expedia for our room. The entire family shows up at check in only to find out their pet policy is different than when i booked. Its in fact $50 per pet NOT posted online. The reservationist at the hotel could care less that the price was different or that our pet would sleep outside in 20 degree weather. Well of couse we paid the difference. I will NEVER be back at this hotel. The staff were very unpleasant. The room was very cramped. The bathroom fan has never been cleaned from what I could see. The PUBLIC are allowed in the pool at anytime which makes it very crowded and noisey. Would not recommend to anyone.

Leisure Pet

10/10

Exceptional

06 Nov 2025

Eric

Nice size room for the price, extremely quiet and close to a ton of foods spots.

Self

8/10

Excellent

02 Nov 2025

Richard

More variety for breakfast.

Partner

10/10

Exceptional

29 Oct 2025

Dennis

Friendly staff. Clean room. Nice place!

Self

8/10

Excellent

28 Oct 2025

Janet

Hot tub seemed clean. Staff was friendly and professional, room was clean. Breakfast could have been better with more variety of breakfast foods and greater variety of condiments.

10/10

Exceptional

24 Oct 2025

Kimberly

Nice room for a decent price.

Room was decent, bed was comfortable. Service was nice. We would stay again.

Friends_and_family Family

8/10

Excellent

18 Oct 2025

Richard F

Pretty good. Very clean. Staff nice. Breakfast so so

8/10

Excellent

28 Sep 2025

paul

Location was the big thing.. they could've done better kepping breakfast bar full with food

Leisure Family

10/10

Exceptional

20 Sep 2025

Shelley

Beautiful room, great breakfast, and coffee in rooms.

Leisure Family

10/10

Exceptional

14 Sep 2025

Amanda

Great place to stay

We love staying here each year for the fall ride! Great place to stay!! We both have back issues, so the mattress wasn’t the best for us, but everything else was great!

Partner

10/10

Exceptional

01 Sep 2025

Robin

Good Value

It was a really nice hotel! Clean, staff was friendly, and not bad on the price. Enjoyed my stay and most likely will book again when I’m back up to visit my family.

Friends_and_family Family

10/10

Exceptional

30 Aug 2025

James

The pool and hot tub area is very nice. The room is spacious and clean. The breakfast was mediocre.

Leisure

10/10

Exceptional

29 Aug 2025

Joanette

The staff was very nice. Room was clean and comfortable. Walkable to nearby restaurants and convenience stores. I would stay there again if ever in the area.

Leisure Partner

6/10

Pleasant

16 Aug 2025

Perry

Bed was fine, property shows some age. It’s acceptable, but borderline to our taste. Pool looked nice, but we didn’t use it.

Leisure Partner

6/10

Pleasant

13 Aug 2025

robin

we could not get breakfast Sunday morning because there was no food out at 830 Am.

Business Family_with_children

10/10

Exceptional

11 Aug 2025

Amy

It’s a nice clean property.

8/10

Excellent

31 Jul 2025

Cinda

A good place to stay if you’re in the area

Leisure Partner

8/10

Excellent

28 Jul 2025

Melissa

Clean and comfortable

The room was comfortable and clean. The staff was great, answering questions. Maid service checked in on us. The breakfast was minimal, but we were there at the end. The pool room was uncomfortable warm for non swimming adults. However it was a 90 degree day.

Friends_and_family Family

10/10

Exceptional

23 Jul 2025

Jared

Excellent staff

Noah at the front desk was excellent I came for meetings and forgot some copies, he received my emails and was able to make copies for me no questions. This hotel was very clean and comfortable and had a great and convenient location! Thank you Noah for your excellent service

Friends_and_family Family

10/10

Exceptional

19 Jul 2025

Donna

The breakfast was alright. The motel was very busy with guests. As people came from their rooms to the breakfast area much of the food was gone, no sausage, no sweet rolls, very little eggs. Some people were walking away. The person supplying the breakfast area wasn't checking what was more important for the guests especially the guests who had children with them. When the person supping the breakfast food,He only brought out items in small amounts and many people were waiting with their kids in tow. That person needs to be informed of the population of guests and be on top of everything. You do not want guests walking away or walking out to eat or maybe stay elsewhere
I did like the Adirondack Chairs out front to lounge in, I liked that there was a restaurant across the parking lot, I might add was very good food. The atrium was clean and comfortable and inviting. As many guests that were at the motel it was very quiet, the cleaning staff kept all areas very clean and they were very accommodating when we needed anything.

Leisure Family

8/10

Excellent

11 Jul 2025

Cinda

Clean and quiet. Problem with the smoke detector was quickly addressed. Nice pool and hot tub, comfortable bed but pillows weren’t good

Leisure Partner

10/10

Exceptional

10 Jul 2025

Joan

Resolved the cleanliness issue

There were issues with cleanliness. Kathy upgraded our room for the 2nd night.

Friends_and_family Friends

10/10

Exceptional

30 Jun 2025

ANGELA

Big and very clean room. Great staff

Leisure Friends

10/10

Exceptional

22 Jun 2025

Grant

rooms were easily accessible lots of available parking easy preregistration

Leisure Partner

4/10

Poor

02 Jun 2025

Nathan

Had a tv issue,

8/10

Excellent

19 May 2025

Kimberly

Was very clean. Could use new pillows and washcloths/hand towels.

Leisure Pet

10/10

Exceptional

18 May 2025

Philip

Beds were very comfortable and room was very clean.
My only disappointment was the continental breakfast the only item worthwhile was the waffles. Fyi bring your own breakfast.

Leisure Family

4/10

Poor

06 May 2025

Theresea

The front lobby smelled like sewer. There was nobody at the front desk several times throughout our stay. The pool never had towels restocked had to constantly ask for them at the front desk. When I went down to eat breakfast, there was no fruit, meat or coffee left. I waited 10 minutes and staff never returned like they advised. The hot tub was warm but not hot like you would expect.

8/10

Excellent

05 May 2025

Sarah

The breakfast area did not meet expectations based on pictures and descriptions.

Leisure Family

10/10

Exceptional

05 May 2025

RICK

POOL AND HOTTUB

6/10

Pleasant

30 Mar 2025

Lori

The room needed a little extra work. The bathroom wasn’t the cleanest, but we dealt with

2/10

Poor

30 Mar 2025

Sharon

We called the night before to check-in early as we are coming out of town. When we arrived . We were told we would have to pay 50 dollars to check in early. But was never told that when we called. We ended up going to a different place and had no problem checking in early.

8/10

Excellent

29 Mar 2025

Stephanie

Overnight Stay

Great stay for an overnight. The property appears to be starting a renovation. The rooms weren't too dated in my opinion, but the lobby was. Check-in and checkout was easy. Parking was plentiful and I liked that they offered an option for adults to use the pool later than children. The only feedback I have is if you need a late checkout, this hotel doesn't offer it. I requested a late checkout and they said the hotel in general does not offer it. They do offer breakfast but I didn't have an opportunity to try it. Very comfy and plenty of space. Thank you again!

Business

10/10

Exceptional

13 Mar 2025

Verified traveler

They double charge and don't care about urgency

The stay it self was fine with no issues. We booked on Hotels.com with the option to pay at the hotel. The hotel charged our credit card twice. We called 6 days after we had stayed their. I was told by the front desk that the refund had already cleared and I needed to call my bank. It has been 6 days since the stay and the refund was the same day and cleared the same day is what I was told. My bank does not have a transaction showing the credit took place. When I asked to speak to a manager she said she would not be in for 4 days and I had to wait until Sunday. I asked to speak to someone else and was told there is nothing they can do but have me wait 4 days. This is incredibly disappointing a clear error on their part that they have said they are aware of is not their problem and I need to wait.

Friends_and_family Family

10/10

Exceptional

23 Feb 2025

Lisa

We had a very nice long suite that was recently renovated. It was comfortable and clean. The pool, hot tub, and breakfast were great!

Leisure Family_with_children

10/10

Exceptional

20 Feb 2025

Michael

Nice room clean compared to the others in this area

Business_and_leisure Self

10/10

Exceptional

06 Jan 2025

Wendy

Exceptional service for both owner and dog

I was traveling with my Labrador to take her to be bred which meant a 2 - 3 day stay. So I needed a pet-friendly hotel. I booked a King efficiency in order to have a small kitchenette and to have a bit more floor space. My room was on the first floor and near an outside door next to the green space for pets which made it easy to walk my dog outdoors as needed during the day and at night. The staff appreciated a well-behaved dog and gave her special attention whenever when we were in the main lobby. I felt very welcome and the general manager, Kathy, was particularly helpful. On my first night there were problems with my TV connection and the front desk attendant quickly offered to come to the room and resolved the problem. Excellent and friendly service.

Business

2/10

Poor

30 Dec 2024

Daniel

The wall unit for heat made a horrible noise all night and I was unable to sleep. When I told the staff at the front desk the first girl said she knew, I asked why did they rent me that room, the second girl said it was fixed . And then the manager said there was nothing she could do because we booked with Expedia. Just disregard for customer service.

Leisure Family

10/10

Exceptional

29 Dec 2024

Anne

Kwik Trip across street! Safe, clean and friendly

Leisure Family_with_children

10/10

Exceptional

15 Dec 2024

Eric

No