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Nishiyama Onsen Keiunkan

Yamanashi · Japan

825 Yujima, Hayakawa-choView location

9.8/10Excellent209 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.4/109.4
Condition9.2/109.2
Neighborhood7.0/107.0
Amenities9.6/109.6
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Nishiyama Onsen Keiunkan

The establishment's common areas include Wi-Fi internet connection. Nishiyama Onsen Keiunkan provides 24-hour reception. This establishment's common areas are disability-friendly. Additionally, a car park is available on the premises for guests' extra convenience. The hotel provides health and wellness services. A fee may be chargeable for some services.

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With a stay at Nishiyama Onsen Keiunkan in Hayakawa, you'll be 14.4 mi (23.2 km) from Mt. Kushigata and 20.3 mi (32.6 km) from Fujikawa Craft Park. This ryokan is 21.6 mi (34.8 km) from Mount Kita and 21.9 mi (35.2 km) from Minami Alps National Park.

Make yourself at home in one of the 35 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and a turndown service.

Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 5:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No alcohol allowed onsite Car required Unicode Support true Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Alcohol is not permitted at this property.
    • A car is required for transportation to and from this property.
    • Cashless payment methods are available for all transactions.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    This property offers transfers from the train station. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 9:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Meals are not included in the Half Board rate for children age 3 and younger. Guests may bring their own food for children or pay JPY 7,020 per child, per day at the property for half board meal. Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve access to the public bathing facility
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Spoken Language

    Japanese

    English

Nearby attractions

Mt. Kushigata 23.2 km / 14.4 mi
Fujikawa Craft Park 32.6 km / 20.3 mi
Mount Kita 34.8 km / 21.6 mi
Minami Alps National Park 35.2 km / 21.9 mi
Phoenix Sanzan Trail 35.6 km / 22.1 mi
Tsumugi Spa 38.2 km / 23.7 mi
Fujimi Fureai no Mori Park 39.8 km / 24.8 mi
Oboshi Park 46.2 km / 28.7 mi
Ichinomiya Asama Shrine 48.9 km / 30.4 mi
Nanmei-ji Temple 49 km / 30.4 mi
Shimizuhachimangu Shrine 50.9 km / 31.6 mi
Shonoki Shrine 51.1 km / 31.8 mi
Yamanamino Yu 51.6 km / 32.1 mi
Kochosenji Temple 51.7 km / 32.1 mi
Koseiin 51.9 km / 32.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 35
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parkingExtra charge
  • Room serviceExtra charge
  • Babysitting serviceExtra charge
  • 24-hour securityExtra charge
Show 16 more facilities & services
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • GardenExtra charge
  • Terrace
  • Newspapers
  • Luggage room
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant: 2
  • Smoking areaExtra charge
  • SaunaExtra charge
  • MassageExtra charge
  • Spa centreExtra charge
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN CAPACITY 4TWIN • CAPACITY 4TWN.C4

    Photos are not available for this room type.

    Nishiyama Onsen Keiunkan

    TWIN CAPACITY 4

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM

    Photos are not available for this room type.

    Nishiyama Onsen Keiunkan

    Room JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin JAPANESE ROOMDouble or Twin • JAPANESE ROOMDBT.JE

    Photos are not available for this room type.

    Nishiyama Onsen Keiunkan

    Double or Twin JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Nishiyama Onsen Keiunkan

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Nishiyama Onsen Keiunkan

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM WITH VIEWSRoom • JAPANESE ROOM WITH VIEWSROO.JE-WV

    Photos are not available for this room type.

    Nishiyama Onsen Keiunkan

    Room JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Nishiyama Onsen Keiunkan

9.8
Excellent
209 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.4 /10
Condition
9.2 /10
Neighborhood
7.0 /10
Amenities
9.6 /10
75 reviews shown
10/10
Exceptional
19 Jul 2026
Egmidio
Amazing experience! Family of 4 with 6 & 12 year old children.
Family_with_children
10/10
Exceptional
21 Jun 2026
Leah
Wonderful experience !
Partner
6/10
Pleasant
07 Jun 2026
nina
I was really looking forward to this trip to Nishiyama Onsen. The hot water springs were amazing the staff not so accommodating. Lots of bowing and thank yous but no real assistance. We requested soy sauce with our appetizer and they said no and wouldn't bring it. Check in is 3PM and check out is 10 AM. It's a rather expensive undertaking considering that the property is quite remote. I really wanted to stay there because of the history, the oldest continuously inhabited hotel in the world. Sadly I was put in the newer rooms so I didn't really get that experience. They practically kick you out at 10:00AM, I was organizing my luggage and the desk clerk approached me and barked, you have to settle your bill, as if I would try and leave without paying. They weren't even prepared I had to wait while they added up all the charges. I have never been treated so poorly anywhere else in the world.
Family_with_children
10/10
Exceptional
30 May 2026
Taylor
Very happy with this hotel.
10/10
Exceptional
18 May 2026
Bruna
The most amazing experience me and my husband ever had in our lives. Absolutely beautiful, great food and staff. Highly recommend it!
Partner
10/10
Exceptional
15 May 2026
Jonathan E
Our 3 Day stay at the onsen was very relaxing. The staff was friendly and informative. The language barrier, though still present, wasn't much of an issue. The staff were quick with their phones to do a translation if needed. We recommend a 2 Day stay and visit the small village of Narada which is a 5 minute bus ride up the mountain. It's a small and quaint little village with engaging museums.
Partner
10/10
Exceptional
27 Apr 2026
Brant
This is the most incredible place I have ever stayed. It isn't a luxury spa as much as an over all experience. The scenery is absolutely beautiful, the hot springs are great, and the food is the best.
Friends_and_family Family
10/10
Exceptional
15 Apr 2026
Scott
Amazing Onsen! The history, the natural spring-fed baths, the staff, the dining selections make for a once in a lifetime experience!
Family
4/10
Poor
10 Apr 2026
Nadine
I'm sorry to say that this experience was not at all what we expected. The lobby is beautiful, however the rooms show signs of significant deterioration (water damage). The bathrooms are old and use water from the hotspring - though commendable from an eco perspective this means smelly showers (sulfur) which is an unpleasant experience. The staff were very kind, however training needs improvement as the service was disjointed and awkward. Last but not least our \"balcony\" room overlooked the roadway and several dilapidated buildings used for staff parking. I can deeply appreciate the historical significance of the location, however the facilities are not worth the price and require significant investment to bring them up to standard.
Partner
10/10
Exceptional
08 Apr 2026
Brandr
Outstanding stay at Nishiyama Onsen Keiunkan! The property was larger and more updated than I was expecting- including a choice of 6 different onsen baths to use (2 private and the other 4 alternating between men/women depending on the time of day). The staff were all without fault and absolutely lovely and despite my limited Japanese there we no issues communicating. Complimentary shuttle pick-up at Minobu Station for the 1hr drive to the property. High quality dinner and large Japanese breakfast provided in a private dining room. Overall, an exceptional stay and I feel very privileged to have the opportunity to stay at this 1300+ year old property.
Partner
10/10
Exceptional
31 Oct 2025
Katie
Wonderful experience, completely fulfilling
10/10
Exceptional
22 Oct 2025
Nicolas
El mejor hotel que fui en mi vida y eso que fui a muchos, cuarto súper espacioso, muchas piletas de aguas termales para relajar y vistas increíbles desde el cuarto y el complejo en el medio de la montaña
Partner
10/10
Exceptional
20 Oct 2025
Cynthia
an authentic and unique Japan experience! We came two years ago and this time brought our Japanese-based son and daughter with us to stay for two wonderful days.
Friends_and_family Family
10/10
Exceptional
03 Oct 2025
casey
By far the most serene and peaceful experience of my life. I can’t overstate how accommodating the staff is. Our room was upgraded and we had a corner suite of 3 large rooms overlooking the mountains and the river. I was astonished how luxurious the rooms and food are. Each night we had an 8 course meal, each morning a huge breakfast. Honestly, it was too much food - that’s the only complaint I have! I felt terrible wasting even a bite of the exquisite, carefully prepared gourmet food.
I will be back to recharge and unwind in the hot springs. This was the highlight of our first 2 week vacation in Japan. I can’t get over how heavenly the property is. And it’s immaculately maintained. Such careful attention from the staff. What a gem. I feel so lucky to have experienced this magical place.
Leisure Family
10/10
Exceptional
03 Oct 2025
Sekuini
Amazing hospitality. Food was incredible, and the onsens were awesome.
10/10
Exceptional
29 Sep 2025
MARIA
Thanks a lot for your kindness and hospitality.
Leisure Friends
10/10
Exceptional
27 Sep 2025
Jocelyn
Clean room, staff were very nice, spa clean, family friendly.Variety of food. Menu changes every day.
Leisure Family
10/10
Exceptional
19 Sep 2025
Matthew
Absolutely stunning property! Might as well be out of a movie or painting. The staff was incredibly hospitable and an impressive number spoke English. We had no trouble reserving a beautiful private onsen for our desired time. Dinner and breakfast are expansive and potentially adventurous for those not accustomed to more traditional Japanese food. Possibly the best place in the world to come meditate and relax.
Leisure Friends
10/10
Exceptional
13 Sep 2025
Rosa
Such a unique experience, you truly unplug while you’re here.
Leisure Partner
10/10
Exceptional
05 Sep 2025
Joy
We loved our stay here. Historic, incredibly beautiful location. Staff really make every one feel so welcome. Personal greetings and incredible attention to every detail.
Leisure Family
10/10
Exceptional
04 Sep 2025
JASON

The oldest hotel in the world

Nishiyama Onsen Keiunkan holds the Guinness World Record for the longest continually operating hotel in the world, and second longest running business, losing out (just barely) to a Japanese construction company.

How old, you ask? 1,320 years. No, that's not a typo.

For 1320 years, this traditional ryokan has been operating since its founding in the year 705. During those thirteen centuries(!), Keiunkan has hosted the likes of emperors, shoguns, daimyos, and all manner of Japanese noblepersons; from the highest to the lowest, the divine to the mundane, all the way down to a lowly ashigaru, such as myself, and my family, who had the privilege of staying here this week.

Situated in the stunning Hayakawa valley, this storied, four-storey hot spring retreat boasts multiple public and private, indoor and outdoor baths, on the first and fourth floors; the full ryokan experience (tatami mats, traditional futon for sleeping on the floor); traditional kaiseki dining with a la carte options; and an unrivaled aesthetic - misty mountains, lush forests, and a rushing river, all viewable from your large private suite which, in our case, included three rooms, in addition to the private restroom and ofuro.

The baths themselves are gorgeous and well-maintained. Some baths are public and gender-segregated, and flip their schedules for which gender is allowed to use them at which time, in twelve hour increments (i.e. one bath will allow men from 8am-8pm, and women from 8pm-8am).
Friends_and_family Family
10/10
Exceptional
20 Aug 2025
Victoria
The shuttle ride up to the onsen is a treat in itself - beautiful views of Japans incredible landscapes.

The staff are incredible. The welcoming experience was the best we’ve encountered.

We enjoyed a private onsen and were awed by the beauty and peacefulness of it. The food was so fresh, exquisite and filling! The attention to detail from prepartion to serving of meals is unmatched. We really appreciated the patience of the staff to help us understand how some items are to be eaten.


The hotel itself is older and could use some updates. However, it is a gem and we hope to come back on our next trip to Japan.
Leisure Family
10/10
Exceptional
16 Jul 2025
Evghenii
I had the incredible chance to stay at the world’s oldest hotel, and it genuinely lived up to its legend. From the moment I arrived, I felt like I was stepping into a different era — not in a museum-like way, but in a quiet, living continuation of tradition.

The surroundings are stunning: mountains, rivers, pure silence. It’s the kind of place that invites you to slow down and just be. The hot springs were a highlight — natural, healing, and beautifully maintained. I left feeling physically and mentally reset.

Meals were exceptional — local, seasonal, prepared with real care and balance. You can tell this isn’t just hospitality, it’s heritage passed down through generations.

The staff were some of the kindest and most thoughtful people I’ve ever met. Discreet but always there when needed, with a level of attention that feels almost forgotten in today’s world.

It’s more than a hotel — it’s an experience of Japanese culture, stillness, and deep respect for nature. I honestly hope my descendants can visit this place another 1,300 years from now. It’s worth preserving forever.
Leisure Family
10/10
Exceptional
16 Jul 2025
Marco
My son and I thoroughly enjoyed our stay at this ryokan. The food, service, and the onsens were fantastic. I will gladly come back in the future.

A special shout-out to Thuy, who took care of us during our meals!
Leisure Family
10/10
Exceptional
07 Jul 2025
Andrea
This is a once in a lifetime experience. Beautiful hotel built in the mountains above free flowing river. It was like taking a step back and getting a glimpse of Japan past. Highly recommend
Leisure Family_with_children
10/10
Exceptional
26 Jun 2025
Christine
Atmosphere, beauty, the service were top notch
Leisure Family
10/10
Exceptional
10 Jun 2025
Fred
Oldest hotel in the World
Leisure
10/10
Exceptional
24 May 2025
Anthony
I found out about this historic hotel maybe 10 years ago and have been waiting to visit ever since. Everything was beyond expectations and was truly worth a pilgrimage.

この歴史あるホテルのことを知ったのは10年ほど前で、それ以来ずっと訪れるのを待ち望んでいました。すべてが期待以上で、まさに巡礼に値する体験でした。
Leisure Friends
10/10
Exceptional
24 Apr 2025
Raymond
Far in the mountains, but nice.
Leisure Family
10/10
Exceptional
22 Apr 2025
Anthony
A very enjoyable experience as the oldest hotel in the world. The food is a bit intense for foreigners, but excellently presented and flavorful nonetheless. Extremely professional staff. The room has beautiful scenery of the river and a cozy interior space.
Leisure Family
10/10
Exceptional
16 Apr 2025
Amanda
Absolutely beautiful property, a timeless set up with an amazing view. The food provided was also phenomenal and very generous amounts
Leisure Partner
10/10
Exceptional
27 Feb 2025
Si Kiu Vicky
Very nice and friendly staff. Everyone greets you as you walk by. The negative is that neither of the non-reserved outdoor baths have a locker to put our valuables. Some of the wood in the baths are a little slippery as well. Otherwise we had an amazing stay and I’ll come again.
Leisure Family
10/10
Exceptional
12 Dec 2024
Natasha
We loved everything, a family of 2 adults & 1 child it was an amazing experience everyone should do.
10/10
Exceptional
19 Nov 2024
Olgali
Wonderful stay
Leisure Friends
10/10
Exceptional
04 Nov 2024
Joyce
There are 6 onsens total (2 outdoors, 2 indoors, and 2 private), everyone single one had amazing views. The staff is incredible and so accomodating! I love the personalized touches by the staff.
One downside is there are a lot of spiders and roaches outside (definitely none in our room) but that's not a hotel issue and unavoidable since the onsen is in a pretty remote area.
Leisure Partner
10/10
Exceptional
20 Oct 2024
Andrei
A beautiful relaxing onsen. The food was fantastic. We stayed for a couple of days in-between cities to rest from all the hustle and bustle. Not a sigle regret for staying here. We will definitely come back for a much longer stay.
Leisure Family
10/10
Exceptional
07 Oct 2024
Helen

Amazing experience

Traditional Japanese onsen. Amazing Japanese food (some not for the faint hearted). Onsen amazing.
Partner
10/10
Exceptional
23 Aug 2024
Concetta
Spectacularly amazing experience in the oldest operating hotel in the world!!! The customer service was exceptionally outstanding!!! These professionals made us feel incredibly special with their warm welcome and attention to detail. Thank you to all at the extraordinary Nishiyama Onsen Keiunkan!
Leisure Family
10/10
Exceptional
15 Aug 2024
Marcelo
perfect and quiet. 10 for service. needs a bit of updating but also great as it is. excellent food. have a car if you stay more than one night or stay in, nothing around but nature
Friends_and_family Family
10/10
Exceptional
13 Aug 2024
Lucille
This was one of the best experiences I’ve had traveling. The onsen was incredibly beautiful, clean, and serene, and the staff were extremely attentive and helpful. The food especially stood out as one of the best meals I’ve had in Japan. I highly, highly recommend this onsen!
Leisure Friends
10/10
Exceptional
05 Aug 2024
Katherine
Incredible service and absolutely delectable dinner and breakfast multicourse meals. We took a train to Minobu station and were picked up promptly at 1:40 pm for a scenic ride to the onsen. The hot spring pools were on the hot side, so I could only soak for a few min at a time. The entire place was clean and the view out the room wonderful. The dining experience was exceptional. Far better than the fancy pre fixe place in the USA. Price was super reasonable! Can’t recommend this place enough for a romantic retreat.
Leisure Friends
10/10
Exceptional
31 Jul 2024
Hureen
awesome location! Amazing staff! We had an incredible dinner and breakfast experience. We would love to come back again. The staff went above and beyond to help us experience an authentic Japanese cultural experience. Wish the checkout time was extended by hour or two. The time felt very short for a day’s visit.
Leisure
10/10
Exceptional
24 Jul 2024
Cornelius
Very peaceful. Incredible views. Excellent and friendly staff. Food was good and your skin will become soft from the Onsen. I highly recommend!
Leisure Friends
10/10
Exceptional
13 Jun 2024
Christian
This ryokan is intended to be a place you go to relax. There isn’t a lot to do by design, other than eat, sleep, onsen, and enjoy the beautiful surroundings in comfort. We did half-board and the food is fantastic. The staff were very nice. The onsen were beautiful, especially the open air one on the fourth floor. There are six or seven onsen total including the three private ones.
Leisure Partner
10/10
Exceptional
12 Jun 2024
Hollie
Loved this property! Everyone is so friendly, the view is breath taking, the onsens are amazing, and the food is wonderful! This is a bucket list hotel.
Leisure Partner
10/10
Exceptional
27 May 2024
Dewalin
The springs were amazing and very warm! The staff while serving the meals was top-notch!

If you have the opportunity I'd suggest staying for more than 1 day and doing some hiking/exploring along the river. Beautiful scenery!
Leisure
10/10
Exceptional
17 May 2024
Andres
Traditional classic Japanese hotel, experience of a life time. Dinner and breakfast included in fare. Complimentary water and coffee in hotel grounds. Clothing and slippers given at check in. Many varieties of natural spring onsen (with schedules for men and women). You get 30 mins of private onsen included in the fare (as a couple). Quiet, peaceful. Recommended.
Leisure Partner
10/10
Exceptional
15 Apr 2024
Jamie

Cannot rate highly enough!!

Will 100% be recommending this to everyone we know. This place was INCREDIBLE. The dinner/breakfast presentations are vast and delicious, the spas are stunning, and the staff was absolutely wonderful. It’s an easy train ride from Kyoto/Tokyo and there is a daily shuttle service that you can book with the hotel. This was such a fun and genuine experience. Highly recommend!
Friends_and_family Friends
10/10
Exceptional
11 Apr 2024
ezekiel
A truly unique and once-in-a-lifetime experience
10/10
Exceptional
27 Mar 2024
Tuan
Beautiful facities. Great customer service. It's cool to know i visited the oldest hotel in the world.
Leisure Family_with_children
10/10
Exceptional
28 Jan 2024
Unique
The staff and the room were stellar. It was truly an amazing stay. The staff was so kind and courteous. Our attendant was so sweet. The food was delicious but very traditional, and she took the time to show us how to eat it or what sauces to dip what in. The rooms were very spacious and clean. It was an overall wonderful experience.
Leisure Partner
10/10
Exceptional
12 Dec 2023
ROY
If you are wanting a truly unique experience of a Japanese oven in the most natural of settings then this place is magnificent. The dinner and breakfast is something to be experienced and the onsen baths are awesome overlooking nothing but nature.
Leisure Partner
10/10
Exceptional
17 Nov 2023
Chieh-An
Super unique experience--ancient onsen with a semi-modern hotel. All of the staff were incredibly attentive, helpful, and willing to make our stay amazing. Multiple public onsens and bookable private onsens. The hotel trusts you to know how it all works. Most of the water in--for everything from drinking to bathing--is the hot spring water that somehow felt cleansing and healthy.
Leisure Partner
10/10
Exceptional
04 Nov 2023
Chokpitak
Suit for family and couple with no small kid otherwise u might not b able to finish the dinner course or even breakfast coz sometime kid can’t be neat and tidy during those time. A a bit more older is great. Everything just great as the way it should. This was my 2nd time here. Love it here
Leisure Family_with_children
10/10
Exceptional
29 Oct 2023
Gillian
Should have stayed longer
Food fabulous
Staff exceptional
Beautiful area
Well looked after
10/10
Exceptional
26 Oct 2023
Mark
We had a very enjoyable stay and plan to go back. Foreigners should be prepared to have very sumptuous traditional Japanese meals. The building is getting a little run down, but it's still very nice. The baths are wonderful.
Leisure Partner
10/10
Exceptional
01 Sep 2023
Courtney
The staff was very polite and accommodating. The rooms were beautiful and well equipped. The hot springs were so relaxing. The nature and tradition was wonderful. I highly recommend it.
Leisure Family
10/10
Exceptional
10 May 2023
Andrew
Was amazing going to a place with so much history, can't fault anything. Staff were helpful and informative, rooms traditional, food great. No complaints at all
Leisure Partner
10/10
Exceptional
19 Apr 2023
Will
Distinctive, unique, historic, amazing place! I hope to return one day. Thankfully as a vegetarian (I let them know ahead if time) I enjoyed delicious meals as well.
Leisure Self
10/10
Exceptional
04 Jan 2023
DAISUKE
This property was very far from the city, so it took us some time to got there. Therefore, the surrounding area was very quiet and the hot springs were great,I and my wife were very relaxed.
Leisure Family
10/10
Exceptional
28 Dec 2022
Brenda
This hotel is definitely a place to experience Japanese hospitality. Included were kaiseki meals that we did not expect, wagyu beef included. The outdoor private onsen was a luxury. It is a very remote and private retreat….
Leisure Partner
10/10
Exceptional
26 Nov 2019
Verified traveler
This was the best hotel I've ever stayed at in my life.
Leisure Partner
10/10
Exceptional
15 Nov 2019
Verified traveler

Did not disappoint

Lovely relaxing stay in a beautiful environment. Highly recommend.
Partner
10/10
Exceptional
16 Oct 2019
Verified traveler
The location is absolutely stunning, and the staff and hospitality are fantastic. Some of the fixtures and fittings are a little bit dated, but that isn't really why you'd go there - and a 70's Japanese toilet still makes my one at home look like a long-drop anyway. The hot spring baths themselves are incredible
Leisure Partner
8/10
Excellent
26 Sep 2019
Verified traveler
The staff was very attentive and nice. Our room and view were beautiful. Wifi excellent. The hot springs were excellently maintained and very serene. The meals (dinner and breakfast) were extremely interesting and elaborate, but only so-so in terms of flavor. (I'm an American, but am generally a big fan of a wide range Japanese foods; this was not my favorite.) We were sort of disappointed that, despite the age of the hotel as an organization, there is apparently no trace of old structures, so it was hard to tell that it was more than 10 years old.
Friends_and_family Family
8/10
Excellent
04 Jun 2026
リエ
古き良き旅館でした。

従業員の方々も気さくで親切です。

造りが迷路みたいなので、お風呂などの年配の父母は移動が不安そうでした。

全て清潔で、お風呂が沢山あるのでとても充実した時間をすごせました。
Family
10/10
Exceptional
23 May 2026
kazunori
お風呂がたくさんあり、お湯も最高でした
Partner
8/10
Excellent
17 May 2026
AYATOSHI
金さんという中居さんが最高でした。
有難うございます。
Partner
10/10
Exceptional
10 May 2026
Makiko
年齢層は高めでしたが、落ち着いてゆっくり過ごすにはとても良い温泉でした。
Friends_and_family Family
10/10
Exceptional
09 May 2026
Laurent
Oui, parfait.
Self
10/10
Exceptional
07 May 2026
Naos
Incroyable expérience
Partner
10/10
Exceptional
06 May 2026
HIROYOSHI
ベリーグッド
Partner
10/10
Exceptional
29 Apr 2026
Göran
Historiskt hotel med toppenservice
Friends_and_family Friends
10/10
Exceptional
27 Apr 2026
Yeonggu
편안하게 하루간 힐링하고 갑니다. 노천탕은 최고입니다. 가이세키도 훌륭합니다. 직원분들은 매우 친절합니다.
Self
10/10
Exceptional
22 Apr 2026
Akio
ホテル側から事前に食物アレルギー有無や交通手段の問合せがあり、苦手な食材を伝えることができた。またcheck in時間より30分位早く到着しても部屋に案内できると記載があり、とても有難かった。
高速下りてから早川沿いの道が長く、またリニア工事のダンプが往来しているので、運転に緊張が強いられた。
Family

Location & surroundings

Nishiyama Onsen Keiunkan
825 Yujima, Hayakawa-cho, Hayakawa, Japan

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Nishiyama Onsen Keiunkan

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