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Holiday Inn Tlaxcala

Tlaxcala · Mexico

Tlaxcala Carretera Tlaxcala-Apizaco Km 10View location

9.6/10Excellent319 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.4/109.4
Condition9.6/109.6
Amenities9.6/109.6
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Tlaxcala

The Holiday Inn Tlaxcala enjoys a convenient location on the Tlaxcala-Apizaco highway, just 10 minutes from downtown Tlaxcala and close to major industrial parks, including Xicohtencatl I, II, and III, and the AUDI plant.

It also offers easy access to the highway connecting the northern arch and Puebla, with hospitals, a medical center, Val'quirico, the Autonomous University of Tlaxcala, and the highland zoo all nearby.

Guests can relax in the hotel's lush green spaces with stunning views of a historic waterfall, take a dip in the pool, unwind in the spa, or maintain their fitness routine in the 24-hour gym. Additional amenities include Wi-Fi and a 24-hour business center.

Explore nearby archaeological sites like Cacaxtla, Xochitecatl, and Tecoaque, or discover the city's historic center with its City Hall murals, the former convent of San Francisco, and Mexico's oldest bullring. The hotel restaurant serves international and regional cuisine, and event rooms are available for both business and family gatherings.

Read more about this hotelShow less

Located in Yauhquemehcan, Holiday Inn Tlaxcala by IHG is on the riverwalk, within a 10-minute drive of Centro de Convenciones de Tlaxcala and Basilica of Ocotlan. This family-friendly hotel is 6.9 mi (11.1 km) from Constitution Square and 7 mi (11.3 km) from Xicotencatl Theater.

Stay in one of 102 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Yauhquemehcan? This hotel has 3500 square feet (325 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Important information

  • You need to know
    • Pool access available from 6:00 AM to 8:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MXN 220 to 290 for adults, and MXN 150 to 220 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Xicotencatl National Park 6.3 km / 3.9 mi
Basilica of Ocotlan 9.7 km / 6 mi
Centro de Convenciones de Tlaxcala 10 km / 6.2 mi
Constitution Square 11.1 km / 6.9 mi
Xicotencatl Theater 11.3 km / 7 mi
Government Palace 11.3 km / 7 mi
Church of Saint Joseph 11.4 km / 7.1 mi
Palace of Justice 11.5 km / 7.2 mi
Art Museum of Tlaxcala 11.6 km / 7.2 mi
La Malinche National Park 11.6 km / 7.2 mi
Museo de la Memoria 11.8 km / 7.3 mi
Tizatlan Archeological Site 12.5 km / 7.8 mi
University Cultural Center 13.2 km / 8.2 mi
Cacaxtla 29 km / 18 mi
La Barca de La Fe 30.2 km / 18.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2005
  • Total number of rooms: 102
  • Number of floors (main building): 4
  • Double rooms
  • Junior suites: 4
  • Suites: 5
  • Accessible rooms: 1
  • Connecting rooms
  • hotel
  • American Express
  • MasterCard
  • Visa
Show 58 more facilities & services
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Room service
  • Laundry service
  • Launderette
  • Babysitting service
  • 24-hour securityExtra charge
  • Bellboy service
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Garden
  • Bicycle storage
  • Sun terrace
  • Gym
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack bar
  • Conference room
  • Meeting room: 4
  • Printer
  • Business centre
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Sun loungers
  • Parasols
  • Children playground
  • TV lounge
  • Game room
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Non-smoking establishment
  • FitnessExtra charge
  • Volleyball
  • Tennis
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

SC

Self Catering

This meal plan may be available depending on the selected room/rate.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

B1

Breakfast For One Guest

This meal plan may be available depending on the selected room/rate.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Holiday Inn Tlaxcala

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Holiday Inn Tlaxcala

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 5 m²ROO.ST
    Room STANDARDPhoto unavailable4 photos

    Holiday Inn Tlaxcala

    Room STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Carpeted floors
    • Cot on demand
    • Plug adaptor
    • Balcony
    • Safe
    • Individually adjustable heating
    • Ironing set
    • Washing machine
    • Tea and coffee making facilities
    • Wi-fi
    • Hi-fi
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Holiday Inn Tlaxcala

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 5 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable9 photos

    Holiday Inn Tlaxcala

    SUITE KING BED ONE BEDROOM

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Plug adaptor
    • Cot on demand
    • Wi-fi
    • Balcony
    • Safe
    • Individually adjustable heating
    • Carpeted floors
    • Ironing set
    • Washing machine
    • Tea and coffee making facilities
    • Hi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B-1

    Photos are not available for this room type.

    Holiday Inn Tlaxcala

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable1 photo

    Holiday Inn Tlaxcala

    DOUBLE TWO DOUBLE BEDS

    Room photos

    1 photo

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Holiday Inn Tlaxcala

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Tlaxcala

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 5 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable6 photos

    Holiday Inn Tlaxcala

    DOUBLE TWO QUEEN BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Direct dial telephone
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • TV
    • Radio
    • Hi-fi
    • Tea and coffee making facilities
    • Washing machine
    • Ironing set
    • Carpeted floors
    • Individually adjustable heating
    • Safe
    • Balcony
    • Wi-fi
    • Cot on demand
    • Plug adaptor

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Holiday Inn Tlaxcala

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Holiday Inn Tlaxcala

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Holiday Inn Tlaxcala

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Holiday Inn Tlaxcala

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Holiday Inn Tlaxcala

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Holiday Inn Tlaxcala

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS ONE BEDROOMSUITE • TWO QUEEN BEDS ONE BEDROOM • 1 Bedroom • 5 m²SUI.2Q-B1
    SUITE TWO QUEEN BEDS ONE BEDROOMPhoto unavailable7 photos

    Holiday Inn Tlaxcala

    SUITE TWO QUEEN BEDS ONE BEDROOM

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-B1

    Room amenities

    • Cot on demand
    • Plug adaptor
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    • Tea and coffee making facilities
    • Washing machine
    • Ironing set
    • Carpeted floors
    • Individually adjustable heating
    • Safe
    • Balcony
    • Bathroom
    • Shower
    • Bathtub
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 5 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable7 photos

    Holiday Inn Tlaxcala

    DOUBLE Accessible KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Plug adaptor
    • Cot on demand
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Safe
    • Individually adjustable heating
    • Carpeted floors
    • Ironing set
    • Washing machine
    • Tea and coffee making facilities
    • Hi-fi
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 5 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable7 photos

    Holiday Inn Tlaxcala

    DOUBLE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Carpeted floors
    • Ironing set
    • Washing machine
    • Tea and coffee making facilities
    • Hi-fi
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Balcony
    • Wi-fi
    • Plug adaptor
    • Cot on demand
    • Safe
    • Individually adjustable heating

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Holiday Inn Tlaxcala

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Tlaxcala

9.6
Excellent
319 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.4 /10
Condition
9.6 /10
Amenities
9.6 /10
100 reviews shown
10/10
Exceptional
11 Jun 2026
Ian
Beautiful and historic hotel. A gem in Tlaxcala.
10/10
Exceptional
03 Mar 2026
Stephalie
Very kind, and attentive staff ! the space is incredible! the view is amazing
10/10
Exceptional
24 Feb 2026
Blanca Esther
Excelentes instalaciones y servicio
Self
10/10
Exceptional
09 Sep 2025
Adrian Armenta
Thanks
Family
10/10
Exceptional
02 Jun 2025
Daniel
Excelente hotel, todo está nuevo, esta bien cuidado y está en una zona muy bonita, el personal es muy amable y te hacen la estancia muy cómoda. Gran lugar, lo recomiendo altamente
Leisure Partner
10/10
Exceptional
25 Apr 2025
Roberto
El hotel esta justo enmedio de Tlaxcala y Apizaco.
Tiene unas instalaciones muy bien cuidadas, con actividades al aire libre como puente colgante y Tirolesa, que creo que se pueden tomar aun sin ser huespedes del hotel. La alberca es techada y es muy comoda. El buffete de desayuno es muy completo.
Esperamos volver ahi.
Leisure Family
10/10
Exceptional
01 Apr 2025
Maria
I like the all
Leisure Partner
10/10
Exceptional
29 Nov 2024
Issuac Michelle
Great facilities and amazing view.
Leisure Family
10/10
Exceptional
23 Aug 2024
Louis
Loved the staff’s friendly attitude , the customer service and amazing hotel conditions!
Leisure Family
10/10
Exceptional
17 May 2024
Daisy
Great place. Very nice and quiet. Everyone is very friendly.
Business
10/10
Exceptional
01 May 2024
Teresa
The personal was kindly and care to the us, Adriana in the restaurant was so nice always keeping us with hot coffee, the bedroom was so clean and nice I love the sheets and the white quilts on the beds, the view from my window was spectacular, the pool clean and warm all the time. Thank you so much for your service I enjoy a lot.
Leisure Family
2/10
Poor
30 Apr 2024
Sweet
Everything was amazing until I came back home and realized THE CLEANING STAFF STOLE MY CLOTHES! The four days I stayed I never asked for cleaning service or anything but towels but to my surprise they still entered my room and took the liberty of taking my clothes counting on me not noticing because I had so much luggage what a disgrace everything was 10/10 but stealing my clothes degraded themselves to a 2/10 the staff should not be allowed in your room when you clearly stated you didn’t want them in there. Im never coming back and that’s a fact! Going to such an expensive hotel just to get robbed, what a joke!
Business_and_leisure Family
8/10
Excellent
11 Feb 2024
Richard
Although the hotel is modern and clean, we were annoyed that key attractions, the suspension bridge over the waterfall, and the walking paths leading down to the river below the waterfall were closed after 3pm, the normal time for checking in.
Leisure Partner
10/10
Exceptional
01 Feb 2024
Tammy
Food and serving staff are the best things this hotel has. Front office staff needs customer service training. They are never able to do anything without a manager and the manager is never at the property (so they say). Room I recently was in had dead insects in bathroom and near door.
Business_and_leisure Family
10/10
Exceptional
23 Jan 2024
Daniela
Me fascinó la estancia, la cercanía a la naturaleza, la paz de los espacios exteriores, el Spa y la atención en general fue fenomenal!
Leisure Self
6/10
Pleasant
23 Dec 2023
Tammy
Breakfast buffet and serving staff are excellent !
Leisure Family
8/10
Excellent
30 Aug 2023
Tammy
My husband and I have stayed at this property before and most staff goes out of their way to accommodate and make our stay very pleasurable, especially the restaurant staff. The buffet is excellent.
The front desk is probably the worst as customer service. My husband had work papers to scan and she was quite rude her name Salma.
It seems that everything you ask them to do is painful and tiring and interfering with the conversations they have amongst themselves and the concierge,
Other than that first impression, everyone else is outstanding!
Business Family
10/10
Exceptional
04 Jun 2023
Ian
Beautiful and colonial property. Great food and friendly staff.
Business Self
10/10
Exceptional
12 Sep 2022
Arlo Arturo
Awesome location and view
Leisure Partner
10/10
Exceptional
15 Aug 2022
Arlo Arturo
Excellent view and stay
Leisure Family
10/10
Exceptional
07 Aug 2022
RENE
Great hotel
Nice staff
Lovely place
Leisure Family
8/10
Excellent
22 May 2022
Samuel
It is comfortable. I did not like that I paid for the stay with breakfast, only to discover that is a limited breakfast option. I would had prefer to be charged more, to the unpleasant surprise that you can not do what you want, neither eat what you want. I had a meeting and wanted to have breakfast and have my meeting to save time. But it was not possible, even if you want to pay more, you would have to pay full amount and lose paid breakfast money. I will not go back. But despite that detail, it is a nice stay.
Leisure
8/10
Excellent
04 Aug 2026
MIDORI CABALLERO
Hermoso lugar, muy recomendable
10/10
Exceptional
02 Aug 2026
Thania
Me gustó mucho la habitación y el hotel está increíble solo que ponen horarios que son falsos por ejemplo el bar lo cierran a las 11:20 y no 11;45 y
10/10
Exceptional
27 Jul 2026
Laura Erika
Definitivamente es un lugar altamente recomendable. En fin de semana hay música en vivo en el bar por la noche y en el restaurante en el desayuno los domingos. El personal es muy amable y atento. El desayuno es muy completo.
10/10
Exceptional
26 Jul 2026
Edgar
Muy buen lugar nos gustó mucho seguro regresaremos a pasar más días
10/10
Exceptional
25 Jul 2026
Jorge
Hola buenas tardes, todo el servicio y la atención Super bien. Muchas gracias
10/10
Exceptional
25 Jul 2026
Marco Tulio
Un lugar muy bonito, cuidado, la alberca muy cómoda y práctica. Los alimentos del restaurante son de lo mejor, y el plus de la cascada y el recorrido en tirolesa en grandioso, sin duda cuando vuelva a tlaxcala regresaré a ese hotel
10/10
Exceptional
08 Jul 2026
cinthia lorena
Buena experiencia
Family_with_children
10/10
Exceptional
18 Jun 2026
Omar Oropeza
Excelente atención. Buena opción de alimentos y bebidas
Family
10/10
Exceptional
10 Jun 2026
Joana Carmela
Super
Partner
10/10
Exceptional
01 Jun 2026
Betina
Superó totalmente mis expectativas. Esperaba un hotel chiquito, calidad estándar, me he quedado en diversas ocasiones en otros holiday inn y este por mucho ha sido el mejor, más bonito, más limpio, más todo; la comida deliciosa y variada.
El único detalle pero fue mínimo, que la alberca la sentí con mucho cloro.
El cuidado de los jardines impecable, los alrededores muy bonitos, ni sentía que estaba en Tlaxcala 😂
Family_with_children
8/10
Excellent
24 May 2026
evelin
Pudiese poner excelente, el personal amable atento y dando un extra para que la estancia fuera muy buena pero desde la primera noche el aire acondicionado no funcionó en la recámara principal y lo mencioné y nunca lo repararon
Friends_and_family Family
10/10
Exceptional
21 May 2026
Gloriana Del Carmen
Todo muy bien, una estancia tranquila y agradable. Raúl en la recepción excelente, muy amable y atento.
Partner
10/10
Exceptional
17 May 2026
Ricardo
Buena atención al cliente, el personal amable y dan buen servicio, el comedor impecable y excelente comida
Business
8/10
Excellent
04 May 2026
Zyanya
La cascada huele feo es de aguas negras
Friends_and_family Family
8/10
Excellent
25 Apr 2026
SAGRARIO SAMPEDRO
Se duerme muy agusto
Partner
8/10
Excellent
20 Apr 2026
ANA
Todo Bien Gracias
Family
10/10
Exceptional
06 Apr 2026
Daniel
Todo en general muy bien
10/10
Exceptional
02 Apr 2026
Juan Manuel
Excelente atención y servicio
Partner
10/10
Exceptional
15 Mar 2026
AIDA FLOR TELLEZ
Me encantó. Lo recomiendo mil
Family
10/10
Exceptional
09 Mar 2026
Olga Verónica
El hotel esta en perfectas condiciones, da gusto visitarlo y disfrutarlo
Friends_and_family Family
10/10
Exceptional
07 Feb 2026
Ricardo
Excelente
10/10
Exceptional
01 Feb 2026
Laura
La habitacion muy limpia y cómodo. El restaurante tiene un menú muy agradable. Disfrutamos en la noche del bar con buen ambiente musical. Los juegos infantiles son variados. Tiene área para caminanata y gimnasio.
Leisure Family
10/10
Exceptional
04 Jan 2026
Ana Lilia
Excelente
Partner
10/10
Exceptional
04 Jan 2026
Jennifer
Excelente servicio, todas las áreas y habitación muy limpias, atención del personal muy bueno y el Buffete desayuno excelente
Friends_and_family Family
10/10
Exceptional
04 Jan 2026
Tania
Todo muy lindo y buen desayuno
2/10
Poor
30 Dec 2025
MARIA DEL CARMEN
No me respetaron la reservación de un cuarto doble con una cama por dos noches, al llegar al hotel tenía yo reservada una suite por una noche, al doble del precio convenido. LLamé en ese momento al servicio a clientes de Expedia y la persona que me atendió ni siquiera hablaba bien español y después de más de media hora de intentar que me dieran el servicio, no me fue posible por lo que me fue difícil lograr el cambio, además de frustación, enojo y gran pérdida de tiempo. Muy mal
Leisure Family
10/10
Exceptional
27 Dec 2025
mario alberto
Bonito y agradable lugar
Leisure Family
10/10
Exceptional
23 Dec 2025
CRISTINA
Muy bonito y grande
Business Friends
10/10
Exceptional
07 Dec 2025
Moises
El personal con atención increíble
Leisure Partner
8/10
Excellent
13 Nov 2025
Luis
Todo excelente, la habitación con una extraordinaria temperatura muy calientita, el personal y el servicio como siempre perfecto
Friends_and_family Family
10/10
Exceptional
11 Nov 2025
Carlos
Todo muy bien y agradable mi estadía. Si van, no dejen de comer y cenar en su restaurante
Leisure Partner
10/10
Exceptional
28 Sep 2025
carlos
Todo excelente
Leisure Family
10/10
Exceptional
30 Aug 2025
Carlos Daniel

Increíble para escaparse

Fue una estancia bastante agradable, en un lugar con un paisaje increíble y las áreas verdes extensas para caminar, su restaurante delicioso.
Partner
10/10
Exceptional
19 Aug 2025
Estefania
Me encantó el servicio excelente atención del mesero Edgar muchas gracias regresaremos pronto ❤️
Leisure Partner
10/10
Exceptional
18 Aug 2025
Felipe
I like the Hotel in general.
Good service of personnel and great food
Leisure Family
10/10
Exceptional
15 Aug 2025
José
Todo en el hotel muy bien, solo veo un detalle a mejorar y es en el restaurante, la comida y su sazón son muy buenos, pero el servicio de meseros es lento y descuidado, si mejoran eso, será un 10 en todo los aspectos
Leisure Partner
10/10
Exceptional
29 Jul 2025
Miriam
Todo súper cómodo y muy agradable el
Lugar en donde se encuentra el hotel
Friends_and_family Family
8/10
Excellent
27 Jul 2025
Gerardo
Excelente instalación de hospedaje a buen precio
Leisure Family
10/10
Exceptional
21 Jul 2025
Ivan
Todo muy bien las camas excelentes
Leisure Family_with_children
10/10
Exceptional
13 Jul 2025
YESSICA
Limpieza buena, sazon del restaurante bueno, atencion en bar buena y la atencion del personal en general excelente
Leisure Family_with_children
10/10
Exceptional
09 Jul 2025
Fabian
Muy bonito hotel, todo excelente
Leisure Family
10/10
Exceptional
04 Jul 2025
Ana
El hotel es muy muy bonito y el estado de este muy bueno, en cuestión.de limpieza y servicios
Leisure Self
8/10
Excellent
04 Jul 2025
Javier
Limpiar la cascada
Leisure Family
10/10
Exceptional
08 Jun 2025
María Luisa
Tiene una cascada divina
Business_and_leisure Self
6/10
Pleasant
07 May 2025
Laura Susana
El hotel es muy increíble pero su atractivo que es la cascada es muy triste que esté tan contaminada
10/10
Exceptional
04 May 2025
Eduardo

Lugar relajado.

El lugar es agradable. El spa recomendado
Partner
6/10
Pleasant
03 May 2025
Lilia

Tener cuidado con los detalles

Hay que tener cuidado porque en la app el check out es a una hora y físicamente te piden otra.

Las almohadas terribles todas.

Pagué dos desayunos y ventajosamente solo querían reconocer uno.

La gente de recepción es grosera.
Friends_and_family Family
10/10
Exceptional
28 Apr 2025
Carlos Felipe
Ok
10/10
Exceptional
23 Apr 2025
Angelica
10 de 10.
Todo muy bien, servicio inmejorable, mi familia y yo la pasamos súper! Gracias!
10/10
Exceptional
23 Apr 2025
Itzand
Todo muy bien
Leisure Family_with_children
10/10
Exceptional
21 Apr 2025
Magoo
Yes
10/10
Exceptional
20 Apr 2025
Joana Carmela
Bellísima
Leisure Family
8/10
Excellent
17 Apr 2025
JOSE LUIS

Comodidad

Ya hace falta un cambio de colchones
Business
10/10
Exceptional
15 Apr 2025
Gloriana Del Carmen
El sitio donde está el hotel muy lindo, buffet muy rico
Leisure Family
10/10
Exceptional
14 Apr 2025
DIANA

Gracias

Todo excelente muy buen servicio de todo el personal, limpieza, atencion
Partner
10/10
Exceptional
08 Apr 2025
Angel

Muy buen hotel

Excelente hotel, buenas instalaciones, buen restaurante, se descansa muy bien
Business
10/10
Exceptional
30 Mar 2025
Sergio
¡Muy buen lugar! Cómodo, limpio y con buena atención.
Leisure Family
10/10
Exceptional
23 Feb 2025
SARAI

Hotel Holiday Inn Tlaxcala

Excelente, me encanto el hotel oor la ubicacion y el sonido de la cascada algo muy relajante
Friends_and_family Family
10/10
Exceptional
21 Feb 2025
Lucy
Muy limpia y acogedora
Leisure Partner
10/10
Exceptional
16 Feb 2025
Ariadna
Excelente lugar, el desayuno bufet muy variado.
Leisure Family_with_children
8/10
Excellent
08 Feb 2025
Cristina
Muy buen hotel en calidad de las instalaciones, algunas oportunidades en calidad de servicio, el restautante y comida muy buenos
Friends_and_family Family
8/10
Excellent
02 Feb 2025
Gustavo

Bien

Muy bien en general
10/10
Exceptional
19 Jan 2025
Sergio
Excelente servicio
Leisure Family
10/10
Exceptional
09 Jan 2025
CLAUDIA PATRICIA
Las instalaciones muy agradables y el personal fue atento en todo momento.
Leisure Family
10/10
Exceptional
29 Dec 2024
Francisco Javier
Instalaciones excelente, servicio excelente todo muy cómodo, cocina exquisita.Felicidades son un gran equipo, altamente recomendable
Gracias por sus atenciones!!
Leisure
10/10
Exceptional
28 Dec 2024
Ana Gabriela
La recepción debe mejor en atención , no brindan la información adecuada hay que estar investigando siento que les hace falta atención al cliente, es bueno que te lo digan las cosas ejemplo que el desayuno es buffet , el horario del desayuno, que el puente colgante tiene un costo adicional de $150 , la tirolesa no está funcionando . Horario de piscina , etc etc … el botones ni se diga es como un fantasma en el hotel y si se ve hace caras, por otro lado el restaurante es excepcional, muy buena calidad de los alimento , buenos precios , bonita vista buena atención, sigan así!
Leisure Family
8/10
Excellent
03 Dec 2024
Daniela
Limpio, tranquilo... camas y almohadas miy comodas. El restaurante del hotel super recomendable.
10/10
Exceptional
26 Nov 2024
JORGE
Gran atención y magníficas instalaciones
Leisure Partner
10/10
Exceptional
26 Nov 2024
Maria Eugenia
Cómodo, muy bonito y la comida del restaurante deliciosa
Leisure Family
10/10
Exceptional
25 Nov 2024
Pamela
Es muy confortable y habitaciones climatizadas
Business_and_leisure Family
10/10
Exceptional
24 Nov 2024
Rosa Laura Velasco
Sus jardines
10/10
Exceptional
24 Nov 2024
Cass
El desayuno y la atención de los meseros es excelente, muy recomendable
Leisure Family
10/10
Exceptional
22 Nov 2024
Maria
Todo muy bien
Leisure Family
10/10
Exceptional
18 Nov 2024
Haydee

Divertido

Es bonito el Hotel, el bufete del desayuno muy completo y la tirolesa y el puente increible
Friends_and_family Family
10/10
Exceptional
18 Nov 2024
ERIKA
Todo súper
Leisure Family
10/10
Exceptional
11 Nov 2024
CARLOS
Muy bueno el servicio en todos los aspectos
Leisure Family
10/10
Exceptional
10 Nov 2024
carlos Francisco
Excelente hotel y servicio
Leisure Partner
8/10
Excellent
06 Nov 2024
Elizabeth
El
Lugar está hermoso

Location & surroundings

Holiday Inn Tlaxcala
Tlaxcala Carretera Tlaxcala-Apizaco Km 10, Santa MarÍa Atlihuetzia, Mexico

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Holiday Inn Tlaxcala

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