Hotel Resol Kyoto Shijo Muromachi

10/10

Exceptional

01 Apr 2026

Denise

Clean room, great staff and lots of extras… coffee, toiletries and entertainment. Good price and location

Family

10/10

Exceptional

13 Feb 2026

Justin

Everything was amazing, great service and this amazing smell spreads through hotel

Leisure Family

10/10

Exceptional

12 Feb 2026

PEI YUAN

The atmosphere of room

Friends_and_family Family

10/10

Exceptional

29 Jan 2026

Joseph

The free EV charging station is a huge plus! And the free breakfast.

10/10

Exceptional

05 Dec 2025

Milvus

Clean , good service , centrally located . All great

Partner

8/10

Excellent

05 Dec 2025

Marc

Other than the rooms being small and dark, we enjoyed our stay. Conveniently located and a great Italian restaurant on the premises.

Leisure Family

10/10

Exceptional

28 Nov 2025

Darilynn

Very friendly staff and clean room. Centrally located to restaurants and sites.

Leisure Family

8/10

Excellent

28 Nov 2025

Bea

clean room. Nice quiet neighborhood.

Friends_and_family Friends

8/10

Excellent

15 Nov 2025

NAOYUKI

It was a beautiful hotel. Guest services were also excellent. I wished they would clean the room every other day during extended stays. Alternatively, I would have appreciated being able to request cleaning at the front desk. I also wished there had been a tissue box.

Business

10/10

Exceptional

08 Nov 2025

Kristin

We loved this hotel and the location was perfect. The beds are so comfy. The rooms are super cute, they even had make your own matcha kits. The only thing is they don’t clean the rooms daily so if you’re staying for a few nights or longer it can definitely get a bit chaotic with garbage and such. They give fresh water bottles and towels daily though and had cultural showings each night. Would recommend.

Leisure Partner

10/10

Exceptional

13 Sep 2025

Troy

Great hotel with traditionally inspired rooms. And, there’s a robot that greats you at the reception

10/10

Exceptional

02 Sep 2025

Leonardo

Staff were very nice and helpful

Leisure Friends

10/10

Exceptional

27 Aug 2025

Natalie

Amazing hotel with friendly, helpful staff and a beautiful aesthetic!

10/10

Exceptional

06 Aug 2025

Caroline

Hotel Resol Kyoto Shijo Muromachi is a lovely hotel located on a quiet street. A nice escape after a long day out. The room is smartly designed and was a comfortable stay. Its proximity to the busy shopping street and public transit is great. There are dining options & a Family Mart nearby if needed.

Leisure

10/10

Exceptional

01 Aug 2025

jorge

Very nice , service is great area is good

10/10

Exceptional

13 Jun 2025

Deborah

Hotel had some in-house performances and activities but unfortunately the timing didn't work out for us. Overall it is a very convenient location, walking distance to Nishiki market, and the pokemon centre which was a highlight for my son. Staff were friendly and provided kids slippers and toothbrushes which were cute. Was a comfortable stay!

Leisure Family_with_children

10/10

Exceptional

05 Jun 2025

LUCAS

Everything was just AMAZING. We would absolutely recommend Hotel Resol Kyoto Shijo Muromachi.

Partner

10/10

Exceptional

05 Jun 2025

Rachel

Convenient hotel stay, for one night only. We were able to walk everywhere. No complaints. If you're looking for a large hotel room this is not it, the bed is the main space holder. It is narrow and small, but it was great for us!

Leisure Partner

10/10

Exceptional

01 Jun 2025

Bansi

Great hotel, great location, lovely staff.

Leisure Self

10/10

Exceptional

28 May 2025

amelia

Lovely hotel in great location, only thing is please be aware they do not clean room every day

Self

10/10

Exceptional

27 May 2025

An Mai

Convenient location, the room was decorated beautifully and the hotel staff were always ready and willing to help.

Leisure Partner

10/10

Exceptional

26 May 2025

Nahid

Small rooms but very nice staff and clean!

Leisure Friends

4/10

Poor

25 May 2025

Nicole

Really disappointed with this place. It looks very beautiful on the facade but the fundamentals of a hotel are missing. Firstly I accidentally booked for 1 person. Instead of charging me a little bit more for an extra person, they charged me almost half of what I paid on-top of what I had already paid. This is for the exact same room that I had booked. No additional towels or bed or anything required. This is a significant premium for the same room and absolutely no difference to the hotel. They also knew I couldn’t cancel and had no choice. I think this was extremely excessive. We purposely made sure we booked this hotel because they had daily cleaning service but their definition of it was by leaving fresh towels and water outside and cleaning the room after the 3rd night of a 4 night stay. By night 2, we were taking out all the rubbish bins, used cup and used towels outside the room to be cleared. The room is so tiny so we had to clear all these items ourselves. If I wanted to clean my own room, I would have gone to an Airbnb. Not a hotel. There is no safe in the room. I also had to ask the cleaners for more toilet rolls coz we were running out by night 2. Its unfortunate as they do the little added benefits very well. Example of this is they also have shows/ activities in the afternoon for u to enjoy as well as make your own traditional matcha in your room.

Leisure Partner

10/10

Exceptional

23 May 2025

Indira

The hotel was very nice and clean. They provided all the necessary amenities. The room had tatami floors which was a great touch to the wonderfully vibe of the interior. I highly recommend stating at this place!

Leisure Friends

10/10

Exceptional

19 May 2025

Daeyeon

Nice place and friendly staff members

10/10

Exceptional

16 May 2025

Shaun

Great location, clean hotel with friendly staff. Excellent value for money.

Leisure Partner

10/10

Exceptional

05 May 2025

Renata

Excellent Hotel in a fab neighbourhood! Best location in Kyoto! Everything was perfect!

Leisure Partner

10/10

Exceptional

01 May 2025

Peter

We really enjoyed our stay!

8/10

Excellent

23 Apr 2025

Jacqueline

Good location. Quiet. Enough space. Enjoyed the cultural experiences they organized. Good coffee

Leisure

10/10

Exceptional

22 Apr 2025

alice

Really good location, about 10 minutes by train to Kyoto’s main station with the metro being about a 3 minute walk from the hotel! The rooms were beautiful with a mix between modern and traditional style! Clean rooms and very friendly staff!! (plus a free coffee/hot chocolate machine!!)

Leisure Friends

10/10

Exceptional

15 Apr 2025

Sean

Especially like their show in the afternoon. Thank you so much for kind services provided.

Leisure Family

10/10

Exceptional

10 Jan 2025

Yoonjin

The condition of the hotel was great and its location was very convenient too

Leisure

10/10

Exceptional

05 Dec 2024

Verified traveler

Excellent location

Friends_and_family Family

8/10

Excellent

16 Nov 2024

Michael

Great location, easy access to subway and city buses. Short walk to major shopping district.

Leisure Self

8/10

Excellent

01 Nov 2024

Verified traveler

Not a pleasant experience

The room is good with a bit Japanese style and relatively big. However, the service is not as good as expected. After I made the reservation, I sent out two queries separately to the hotel, but NEVER got a reply. The reception staff was impatient. My friend realised she had made a mistake when booking the room when the reception staff asked for an additional charge. She was surprised and tried to verify the issue, but the reception staff was impatient and even laughed at her while she was waiting.

Partner

10/10

Exceptional

23 Oct 2024

Beatriz

I recently stayed at Hotel Resol Kyoto Shijo Muromachi and the beds were super comfy, the staff was helpful. I would definitely stay here again.

Leisure Partner

8/10

Excellent

15 Oct 2024

maryjane

It’s a good walk to whatever dining, shopping and transport agenda. Taxis are readily accessible with an app, otherwise the place has a quaint atmosphere that’s very different from the other places we’ve stayed at.

Leisure Family

10/10

Exceptional

15 Oct 2024

Larry

The room immaculate and elegant. The staff are excellent and speak very good English. Close to the subway line that runs from Kyoto station 9 minutes away.

Leisure Family

10/10

Exceptional

09 Oct 2024

Teresa

Good!

Leisure Family

10/10

Exceptional

01 Oct 2024

Aaron

Stylish and classy! Staff were welcoming, very friendly and were able to communicate in English.

10/10

Exceptional

30 Sep 2024

yong

Nice hotel with good service. The bed is comfortable. And the food from the restaurant also is a nice place for Italian foods. The staffs are nice and helpful. Thank you for all the reception staffs to help me send my luggage to Osaka. Nice room and quiet locations. A lot of good food around that area. Public transportation also easy to access to many transportation stations.

Family

10/10

Exceptional

09 Sep 2024

Kimberly

My husband and I LOVED this place. It’s such a cute and quiet area but has a lot of food options around. The Pokémon center is also down the street. The staff was amazing and so kind! We have to make a special shout out to our guy Terry who was so sweet the minute we walked through the door. He even gave us a gift for our honeymoon! Do not hesitate to book this place. We definitely will next time we come to Kyoto!!!

Leisure Partner

10/10

Exceptional

22 Aug 2024

Melinda

Would highly recommend

Leisure Partner

10/10

Exceptional

22 Jul 2024

Ana

Excelent option to stay near one of the most turistic spots in kyoto but at the same time far enough to be in a quiet spot

Leisure Partner

10/10

Exceptional

21 Jul 2024

Narcisa

The hotel was very nice and clean, very quiet. The staff was extremely nice, including the reception staff and the cleaning crew. I would recommend to other fellow travelers to replace the breakfast option they offer for 1700 yen with any of the breakfast places around.

Leisure

10/10

Exceptional

20 May 2024

Carmen

Quiet

10/10

Exceptional

08 May 2024

Gabriel

It was a nice stay.

Business_and_leisure Self

10/10

Exceptional

14 Apr 2024

Yvonne

The staff were wonderful. A beautiful oasis in Kyoto close enough to many of the hot spots!

Business Self

8/10

Excellent

12 Apr 2024

Ria

Great location but could hear the building works outside from 8am every morning

Leisure Family

10/10

Exceptional

30 Mar 2024

Verified traveler

I had a single room. It was very small which I had expected. There were 2 twin beds side by side on tatami mats. There was a long shelf along one wall with drawers and two cushions to sit on. In the middle of the shelf was a raised area meant to be a table perhaps. It was too low to use seated and too high if I was on the tatami. No closet but hangers that hooked into a groove in the wooden bars on the wall. Beautiful bathroom as well as provided robe and very comfortable pajamas. I had nowhere to sit or use my computer except on the bed or on the cushion on the shelf along the wall. That was uncomfortable for any length of time. The window was covered with sliding screens and a shade which was electrically operated. But the window behind was opaque glass so I couldn't look out to see anything. So no way to tell is it was raining or not. It was not the best room for someone staying as long as I did. It would be fine for a couple of nights if you had a small carryon and spent no time in the room other than sleeping. It was beautiful and well maintained. The staff was friendly and helpful. If I went to one of these hotels again I would get a larger room with a table and chair to sit on.

Self

10/10

Exceptional

22 Mar 2024

Jocelyne

Nice stay overall

The room was a bit small, it gets messy quite fast cause there is only on luggage stand. The hotel sets a date depending on the length of your stay for the room cleaning but you get a new set of fresh towels everyday at your door.

When we arrived everything was clean. My Bf and I are happy overall. The staff is nice. You get free coffee, tea and cocoa all you want near the lobby. There is a microwave next to the coffee station if you ever need to heat something from the konbini.

There is also a washing machine station near the elevators. It's 100 yen for 30 minutes was and the dryier is 300 yen for 30 mins. It takes about 2 cycles to dry properly.

Partner

10/10

Exceptional

03 Mar 2024

Tyler

Was able to call down to the hotel staff very early in the morning and arrange several taxis throughout my stay there. If I come back to Kyoto I would book with them again, nice helpful staff with great accommodations.

Leisure Family

8/10

Excellent

02 Mar 2024

Man Yee

Overall the hotel is rather new and clean with great interior design. Love how they infused traditional Japanese style with modern design. The staff is friendly and professional. The room is beautiful and spacious, with full amenities (they even provided USB charging cable) On the negative side, the wall is rather thin - I was waken up by the noise of someone's yelling/knocking the wall next to me, which is a bit annoying. The last thing - I suspect I've forgotten my hangers in the hotel room after check out, tried to reach the hotel via Expedia to confirm but so far I haven't heard back any reply from them...guess they need to work on their response rate to customers...

Leisure Family

10/10

Exceptional

27 Feb 2024

Adrian

The staff can be more friendly

Leisure Partner

10/10

Exceptional

19 Feb 2024

Dereck

Staff is amazing. Thank you to the front desk for all of your help and making us feel welcomed

Leisure Friends

10/10

Exceptional

21 Dec 2023

Verified traveler

Nice property with complimentary coffee and hot cocoa. Coin washer/dryer available. Rooms, which are clean and have a nice Japanese vibe, don't have much room for luggage but it's mamageable. Beds are super compfy, and shower was really good. Safe neighborhood and is a 3 to 5 minute walk into town and the subway. Hotel staff were friendly and helpful. Special thanks to Mr. Mihara for his hospitality, genuine care and kindness.

Self

10/10

Exceptional

15 Dec 2023

Verified traveler

I love Japan

Everything was perfect. Hotel staff were super nice, caring and always smiling with warm greetings. I extended my stay bc it was so comvenient for day trips from kyoto and easy to navigate through kyoto. It's a 5 minute walk to Shijo station, which is the subway. You have to take the subway (like one or two stops) to Kyoto station and onward from there. Safe, quiet neighborhood and just a few blocks away from the main road that has loads of shops - both international and local brands -which leads you to a 15 minute walk to gion district. Cabs are readily available, too, and eveey one I sat in accepted credit cards. Thanks to all front desk and housekeeping staff for making my stay so peaceful and lovely. Special thanks to Mr. Mihara for being so awesome and caring- he made me feel like I was family and always had such interesting facts to share about Japan. 10 out of 10 stars from me to Hotel Resol Kyoto.

Self

10/10

Exceptional

08 Jul 2023

Emmanuel

Staff are very courteous and friendly. Room's design (Japanese style) was really good and was not expected. Close to subway train station, restaurants and convenience stores. Room and facilities are very clean.

Leisure Partner

8/10

Excellent

23 Apr 2023

Deniz

Really pleasant and comfortable stay in Kyoto

We were pleased with this hotel. The room was a bit cramped and a bit dark, but the beds were unbelievably comfy. Possibly the comfiest bed throughout the entire trip! I always found it very easy to unwind and sleep here. The room was lacking in terms of a view but the matcha kit to allow you to brew your own matcha green tea was a really nice touch. The staff were incredibly friendly and helpful, especially when helping transport our luggage to our next place of stay ahead of time. There's also an Italian restaurant right outside. Our stay included the breakfast option from said restaurant but I can't review as we werent able to try it because, like i said, those beds were too damn comfy! The hotel is also conveniently located near travel/metro links and also only a 6 mins walk from a Pokemon Center (extremely important! 🙂)
Overall, would recommend this hotel and a big thank you to all the lovely staff there.

Partner

10/10

Exceptional

20 Apr 2023

Stephanie

Very good location, superb clean and have wash and dryer on site.

Leisure Partner

10/10

Exceptional

02 Apr 2023

Sean Patrick

Clean new hotel. Professional staff. Well maintained comfortable rooms. Good location bars/restaurants/shops/convenience stores close by. Walking distance for many attractions.

Leisure Family

6/10

Pleasant

02 Apr 2023

Ik Joong

별로

직원들이 불친절하고 서비스가 별로입니다.
입지(위치)는 시내 중앙이라 관광 동선은 매우 좋은 호텔입니다만, 전반적으로 보통입니다.

Partner

10/10

Exceptional

28 Mar 2023

David

A fantastic experience!

Leisure Partner

10/10

Exceptional

08 Feb 2023

Philip

I really did not expect such a nice hotel and room for the price I paid. It was a lot of value for money.

Leisure Self

10/10

Exceptional

07 Feb 2023

Dereck

Room was amazing!

Leisure Partner

10/10

Exceptional

05 Jul 2022

linsly

The hotel and rooms were beautiful and the staff was very kind and helpful. The hotel was well-located to travel around the city.

Business_and_leisure Self

6/10

Pleasant

11 Jun 2022

Verified traveler

浴室の臭い

部屋そのものは、コンパクトで悪くはなかったのですが、浴室に入った途端に下水のような臭いが。。2泊しましたが、部屋に戻って浴室に入る度、同じ臭いがしました。まだ新しいホテルなのに、びっくり。清掃に入るスタッフの方がこれに気づかないのが不思議です。

Friends_and_family Friends

10/10

Exceptional

23 Jan 2022

Ludovit

Wonderful stay

I stayed at the Resol Hotel 5 nights.The hotel room felt new,clean,stylish,with clear Japanese design elements.All room lights easily manageable from bed,including blinds.Could darken the room to pitch black anytime of the day.
Wonderful stay.Comfortable and elegant.Hotel is located in quiet neighbourhood,yet a few minutes walk from the subway.

Business

10/10

Exceptional

29 Nov 2021

hiroshi

満足度高し！

場所も四条通りからすぐのところにあり、地下鉄駅も近く、駐車場はありませんが、近くの安いパーキングを紹介して頂き、トータルでも安価で宿泊出来ました。「安かろう、悪かろう。」ではなく、細かいサービスも行き届き、部屋も和洋折衷でおしゃれでした。満足度の高いホテルです。

Partner

10/10

Exceptional

10 Mar 2020

Verified traveler

Staff was always willing to help. 1 mile to Pontoch... 1 1/2 miles to Gion (seems far but there’s so much to look at you don’t realize how fast you’ll get there. And there’s always the public bus... the staff held our bags for a couple hours on our last day so we could enjoy the city on last time... awesome stay. Will be returning

Leisure Family

10/10

Exceptional

06 Feb 2020

Mandy

Clean, nice design, friendly staff.
WiFi a bit slow.

Leisure Family

10/10

Exceptional

26 Nov 2019

Verified traveler

Friendly staff, good location, great hotel.

Partner

8/10

Excellent

25 Nov 2019

bill

Stylish presentation and some nice touches. Great restaurant and the location was good. Would have bee nice to have a clear rather than frosted window but the overall design of the room compensated somewhat for this. Staff very helpful. Small room as expected in Japan.

Partner

6/10

Pleasant

28 Oct 2019

Anonymous

It was character hotel in the prime location and we liked it a lot. Just our room was accessible room and the sink was very low and no cabinet for hanging clothes because the bath room had large space for wheel chair. We did not ask for it, and it's OK, but we hoped we had cabinet.

Business_and_leisure Family

10/10

Exceptional

16 Oct 2019

Verified traveler

The hotel design is beautiful and the neighbourhood is perfect, just off the busy area with lots of great restaurants and a bakery and cafe down the street.

Leisure Partner

10/10

Exceptional

15 Oct 2019

Verified traveler

Excellent stay.
Very comfortable and well appointed rooms.
Good breakfast served in Italian restaurant attached to hotel.
Great location a few minutes from subway stations, shopping district.
Abundance of restaurants nearby.
Would stay again if visiting Kyoto.

Leisure Partner

8/10

Excellent

19 Sep 2019

Verified traveler

Good hotel to explore Kyoto

Very nice hotel with very nice rooms. WiFi was fast. We stayed 4 nights and we can recommend it. It is mid way between the station and Gion. If I were to go back I would maybe take something a bit closer to the Gion as in the evening we were quite tired. We had breakfast included but it was disappointing.
It would be nice if the hotel were to offer directly the possibility to rent a bike.

Partner

8/10

Excellent

09 Sep 2019

Teresa

Clean and comfortable

A bit far from Gion and main shopping area

Partner

10/10

Exceptional

25 Aug 2019

Verified traveler

Great property with excellent service! The room is big and the design is very classy.

Family

10/10

Exceptional

17 Aug 2019

Beth

Nice place to stay.

Hotel Resol was very clean, quiet, staff was very helpful, and hotel amenities were also very nice. Overall stay was great!

Family

10/10

Exceptional

16 Aug 2019

Markus

Beautiful modern Japanese style rooms, good locati

Wonderful tatami rooms with modern Japanese flair, western beds, nice decoration, full blinds to darken the room properly for sleeping, proper walls and with a separation door to the hallway door made for a very quiet room, location was good, 5min walk to Shijo Main Street

Absolutely recommendable

8/10

Excellent

14 Jul 2019

Fransisca

Small rooms, mediocre staff and weird breakfast

Hotel was good, Japanese standards of cleanliness (excellent). The room was very small though. Breakfast was weird (and I like both traditional Japanese and Western-style -- I can only say that this restaurant was neither!). The staff and service were the worst part, with the manager on check-in grazing the line of being chauvinistic with me (not wanting to give me room information until my husband arrived...?!) and overall little friendly which is a surprise compared to the rest of service I had in Japan, breakfast staff being a bit passive-aggressive with the time. Would not say it's a bad hotel, because it is after all good and clean, but would definitely not recommend it for its price and service...

Friends

10/10

Exceptional

12 Jul 2019

Paul

Wanted to stay longer

great place. rooms were small but awesome. Staff super friendly and helpful. Great and convenient location.

Family

10/10

Exceptional

27 Jun 2019

Evava

Excellent location and super clean

Leisure Family

10/10

Exceptional

23 Jun 2019

Bonnie

Hot Spring Heaven

FABULOUS hot springs . Clean, quiet and lovely.

Family

10/10

Exceptional

04 Apr 2019

Verified traveler

Hotel vicinity is good. Clean and good. A little bit small but is ok for two.

Leisure Family

8/10

Excellent

11 Mar 2019

MISS

friendly staff

amazing value and friendly staff

Partner

8/10

Excellent

18 Feb 2019

Rodney

As per Japanese standard of hotels, all the necessary were present. The laundry facilities was adequate, the hotel staff were helpful and helped us keep some luggage for slightly more than a week as we toured around central japan. The only pitfall was insufficient space to open a medium suitcase within the room.

Leisure Friends

10/10

Exceptional

11 Feb 2019

STEPHENIE

Completely awesome hotel, nice interior, spacious room (as compared to hotel in japan) great services and walking distance to shopping & train station.

Partner

8/10

Excellent

15 Jan 2019

Verified traveler

The room size is relatively small

Partner

8/10

Excellent

04 Dec 2018

Verified traveler

I only have great things to say about this property. The location was great, only 5 min from the station and a short walk to Yakama Temple. Plus, the magical Gion district. The hotel is a clean boutique hotel, a little hidden at first, but once you find it you will never forget it. Buy the rate with breakfast included, it's the way to go. There's no gym or pool but you have centries of culture and kimono shops at every block. You no doubt get engulfed in traditional Kyoto and then bring it back with the modern hotel. GREAT experience!

6/10

Pleasant

22 Nov 2018

Verified traveler

the wifi is so slow. otherwise all good (location, services)

Leisure Friends

6/10

Pleasant

21 Nov 2018

Verified traveler

Very nice place, good location, walkable to commercial center.

10/10

Exceptional

09 Nov 2018

Greg

Kyoto in style

Modern, clean and great location.

Friends

10/10

Exceptional

04 Nov 2018

Suzanne

Very convenient and quiet location. A short walk to the Shijo subway station. We loved our stay here. The staff were wonderful. Would definitely stay here again, but longer next time! Three nights went by quickly as there is much to do in Kyoto.

8/10

Excellent

24 Oct 2018

Sin In

The physical hotel name outside the hotel is very small n a bit hard to see, can improve in the marketing aspect

Partner

10/10

Exceptional

23 Oct 2018

Jirisuda

This hotel is an absolute gem. A perfect stay in Kyoto. Brand new design hotel made our experience in Kyoto just perfect. We would return to stay at this beautiful idyllic Japanese design hotel again. Walking distance to many historical sites. Lovely street lined with authentic Kyoto style buildings and amazing restaurants. Highly recommended.

10/10

Exceptional

21 Oct 2018

Jonathon

Just book it

Was great location and super clean room

Partner

10/10

Exceptional

07 Oct 2018

Alex

Amazing place to stay

Couldn't find a single fault with this place.
The rooms were spotless and modern with great Japanese decor.
It was the best hotel of our holiday.
The whole hotel was exactly what you would hope for in any hotel anywhere.

Partner

10/10

Exceptional

06 Oct 2018

Lille

hotel is beautiful with new and modern facilities

within the hotel is beautiful with new and modern facilities. around the hotel can be quiet at night. the shopping street and most places of interest are not too far some within walking distance otherwise bus/train stations are nearby. happy to stay here.

Friends