Hotel Santika Banyuwangi

Banyuwangi, Jl. Letjend S.parman No.15
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50 reviews shown

10/10

Exceptional

23 Sep 2025

Abul

Santika is my favourite hotel love ❤️ the place for attention that gives customers.

Leisure Self

4/10

Poor

10 Aug 2025

Nilesh

The call to prayer sound was so loud it prevented us from resting. Moving rooms helped alittle but you can still hear ir. Ants in both rooms. Very little options for vegetarians although the dining staff are very friendly and try to accommodate. Aisha (supervisor)completely wasted so much of our time on a simple change to our reservation. Front staff dont understand English well. Manager was nice. Breakfast was pretty awful quality and mostly Indonesian. Most fried in oil or too sweet. Wouldnt stay here again.

Leisure Family

10/10

Exceptional

25 Jun 2024

Nathan

R.630

Overall wonderful experience - highlights: great customer service with big smiles from receptionist at check-in, and Trainee Ulin at breakfast. Customers starting their days would appreciate more staff like her. Thank you!

Business

10/10

Exceptional

27 Feb 2024

Ron

The staff was incredible. There were times when I attempted to tip room service and they would return the tip later. I had to insist that they keep it. Honest as could be. Clean comfortable and accommodating. They even have vegan options on the menu. Definitely enjoyed the fruits and vegetables on the breakfast buffet as well. Incredible service from the on-site restaurant manager madam thank you!

Leisure Partner

8/10

Excellent

06 Jan 2023

Willi

Banuwangi holiday

All was good...plus lovely ladies working in the restaurant . :)

Self

10/10

Exceptional

09 Jul 2022

Abul

Very nice all very helpful should be 5 stars i loved it clean good breakfast. Even spoiled me with a birthday cake. Mr gusty kitchen manager always kind. Receptionist wow all best my feelings are top from Santia. Thank you Santika and all staff.

Leisure Family

8/10

Excellent

14 Sep 2019

SALLY

Value for money - comfortable bed and clean room - friendly service staff

Leisure Friends

10/10

Exceptional

25 Mar 2019

Verified traveler

this hotel is just the best the stuff are great very helpful. it is very clean I love Santika . nothing else but all my love to the stuff in Santika for the help and support. I felt like a king there thanks again and I will always stay there if I am n Banyuwangi.

Leisure Self

2/10

Poor

22 Oct 2018

Verified traveler

I was sexually assaulted by an employee of Hotel Santika, Ban

10/10

Exceptional

15 Nov 2017

Greg

Great hotel in Banyuwangi

Hotel Santika is a modern western style hotel very close to the centre of Banyuwangi city in East Java. The rooms sizes are quite spacious and the bathrooms are western style with quality fittings and quite spacious also. The aircon works very well, the beds are good and the rooms have a bar fridge, TV, safe and tea/coffee making facilities. There is a nice swimming pool with one shallower end partitioned off for children and the other for adults and lap swimming is possible (about 15m). There is a small adequate gym and towels are provided for use in the pool and gym areas.The hotel has a large restaurant and also an eating area and the food is good. The staff are very friendly and accommodating.

8/10

Excellent

20 Jun 2017

Verified traveler

Good, short stay. Nice rooms.

The hotel is clean and the staff is friendly. I just booked it for two nights to visit the Ijen Crater (which was amazing). The bed is comfortable and they have room service. Food is not that great. Staff's english skills were not always great, but we managed to communicate. There's a pool, but I didn't try it. Price/Value was good!

4/10

Poor

29 Apr 2017

Verified traveler

Average hotel with some disappointing specs

The hotel is very noisy as it is located on the main road in Banyuwangi. The staff was very helpful, although they do not speak English well and the communciation was cumbersome. They unfortunately could not manage to respond on our special diet request for breakfast (sent in advance).
The hotel looks nice but the room was much more smaller than it looked on the photos and the air condition was a mobile one that did not work at all. The room was noisy till very late in the evening which did not make sleeping easier.

Partner

8/10

Excellent

01 Nov 2016

Benjamin

overall happy with the accomodation. value for money

Family

6/10

Pleasant

23 Oct 2016

Kristoffer

Sterile and without soul, but great service

Santika is a typical Indonesian hotel without any soul. It could have been placed in any Indonesian city, and it would not have mattered. It's almost brand new, so still in good, clean condition. The staff was nice, professional, and respectful. A couple of things I found weird considering this is an almost brand new hotel. Internet and wifi was intermittent, so I ended up using 4G most of the time. They had two espresso machines in the restaurant, but none of them were working, so just standard, poor quality coffee for breakfast. I would also like to see some more local food from Banyuwangi on the menu. The only \"local\" foods were traditional \"nasty goreng\" and other not so special dishes generally found all over Indonesia. Banyuwangi actually has awesome local food, which is typical of Banyuwangi. I hope they will add some real local food to the menu. Here's a tip until that happens: go down to the Main Street, make a right, and walk for a couple of minutes. There's an Indonesian restaurant there selling some very tasty and local Rawon! A walk up Mount Ijen is also highly recommended, just make sure to start walking at 1 am from the parking lot at the volcano so you can get a glimpse of the blue fire before sunrise.

10/10

Exceptional

23 Sep 2016

Great experience again! Best hotel in Town!

Went back to Sentika after our road trip to Mount Bromo.

This hotel was my favorite during my stay in Indonesia! The rooms are clean, confortable and modern. Good AC and hot water.

The breakfast is really nice with a good selection of western dishes and local dishes. The coffee and healthy juice were really good.

We had dinner there every night since the food was great. The menu offers local and western dishes at an affordable price. We tried both type of dishes and it was really good. The cooks are very skilled, they put a lot of emphasis on presentation.

We really enjoyed interacting with the staff. everyone is always smiling and ready to help. The lovely ladies at the reception are a pleasure to deal with, very efficient and helpful.

Parking is easy and safe with 24h security.

To my own embarrassment, i thought I had forgotten some equipment for my motorcycle in my room, which was already occupied by another guest. The head of reception went beyond the call of duty to try to find it and even offered me a rope to help me. At the end it was not needed but I really appreciated her help. thank you again!

10/10

Exceptional

23 Sep 2016

Verified traveler

Great modern Hotel

nice pool, clean and good service. Close to Ijen. Would definitely recommend!

10/10

Exceptional

23 Sep 2016

Best Hotel in town

We had such a great time at this hotel. So much that we stayed there again on our way back from Malang. Its a modern and well run hotel in the hearth of Banyuwangi.

The room was very clean, bed comfortable and the shower was great with good hot water.

The pool is big and nice, they provide pool towels. Everyone working there is always smiling and friendly.

10/10

Exceptional

18 Sep 2016

Sofyadi

Amazing hotel in Banyuwangi

Good brand new hotel, it is so \"Santika\" in new Banyuwangi city.. good lobby, good interior. amazing lamp during night in lobby, great concept. keep up the high standard as usual.

8/10

Excellent

28 Aug 2016

Location is close to our event. Breakfast buffet has a lot of variety. Staff super help and quick. Beside of problem with reservation everything else was great.

10/10

Exceptional

16 Jul 2016

Tim

Excellent

Great to catch up on sleep as a treat/short stay for a backpacker like myself. Back to cheap homestays now! Haha

8/10

Excellent

13 Jul 2016

Verified traveler

Don't follow their advice for the Ijen tour

The hotel was great, but the service was not that great: they told us to take the agency Pesona for the Ijen tour and it was the worst agency I've ever encountered. They ruined my trip. Plus, they advice us about a restaurant on the other side of town, and it was closed. We asked them to call the restaurant to check if they were open before going, but they didn't want to do it...

Family

10/10

Exceptional

03 Jul 2016

Verified traveler

The staff at the hotel were very helpful.the place is perfect location to mount ijen.

8/10

Excellent

04 Feb 2016

Verified traveler

Transit in Banyuwangi

We found this is the best hotel in Banyuwangi so far.
Stayed one night here with family before crossing the strait to Bali.
Hope I can comeback to spend more time around the place.

Family

10/10

Exceptional

28 Jan 2016

David

Nice stay

I had a very pleasant two night break at the Santika Hotel Banyuwangi in January. Nice clean well equipped room, friendly staff, a relaxed atmosphere, and a good choice of food at breakfast time.

10/10

Exceptional

06 Dec 2015

Lonny

Great comfy, service and clean hotel

We stay at Santika Hotel Banyuwangi for 2 nights, all is perfect, the service is great, the breakfast is great with local food and the the room is comfy.
You can find it easily, after entering the city from airport, it's just 20min from Blimbingsari Airport
The drawback is the location of the hotel is near main road, and its a little noisy.

10/10

Exceptional

03 Nov 2015

YANG

very nice hotel

Family

8/10

Excellent

30 Sep 2015

Stan

Great hotel for a trip to Ijen

Very nice hotel, definitely worth three stars.
Extensive breakfast buffet, helpful staff, good wifi

Partner

10/10

Exceptional

30 Sep 2015

Stephen

As Good As It Gets in Banyuwangi

We stayed one night/morning. Hotel is maybe the equivalent of a 3.5 star in another city but is about as good as you can find in Banyuwangi. Price is fair. It is about a 30 minute walk from the center of the city (if you can really say there is a center), but it's not like there is any reason to venture out.

Hotel was very helpful in helping us set up our trip to Kawah Ijen (town is not like other touristy places with tourist agencies around every corner) and giving us recommendations for food and where to go.

Partner

8/10

Excellent

22 Aug 2015

Joanne

Great hotel and service

A lovely hotel, very new and modern with lovely staff. We stated here as a base for a tour to bromo. The area itself is limited with amenities but the hotel offer advice on where to go and there is a taxi rank outside. There only problem we had was with the neighbourhood. We were looked at a lot for being white to the point where it became uncomfortable.

Partner

10/10

Exceptional

08 Jul 2015

Verified traveler

Great hotel - brand new. Staff is very polite/friendly/helpful/speak good English. Good breakfast buffet, but the rest of the restaurant is very expensive (and portions very small!!!)

10/10

Exceptional

24 Jun 2015

Cornellia

Excellent stay!

Excellent employees: friendly, helpful, attentive, kind, it was beyond words. Location is good 10minutes walking from the city, and there is always a taxi around the clock in the hotel. It's a new hotel, clean, awesome breakfast (they have everything traditional!). Keep in mind that this is a modern hotel. If you want something more indonesia such as rice fields view and what not, they don't have it here.

10/10

Exceptional

28 Aug 2025

Daniel

Excelente!!!!

La estancia ha sido estupenda!!!
Todo el personal fue muy atento y amable!!
Y sobre todo la chica de recepción, encantadora!!!
La habitación muy cómoda y espaciosa.
El desayuno excelente, con gran cantidad de platos locales deliciosos!!!
La piscina estaba muy bien, grande y limpia.
Muy recomendable!!!!

Friends_and_family Family

10/10

Exceptional

25 Feb 2025

Takahiro

街の中心街からは少し離れる

Leisure

8/10

Excellent

06 Mar 2022

Putri

Very friendly staff

I stayed for 3 nights. The room needs more light especially in the bathroom. The window is not sound proof, a bit noise. The breakfast is not great but ok, standard menu.

However the staff is very friendly and responsive. They are willing to help you.

Friends_and_family Family

10/10

Exceptional

08 Mar 2020

Anggit

Good

Pelayanan memuaskan

Partner

8/10

Excellent

26 Jan 2020

Verified traveler

Ett helt greit vestlig orientert hotel. Personalet prøver virkelig hardt, selv om de falle litt igjennom noen ganger. Frokosten var bra, middagen var også bra til å være Indonesia.

Business Partner

10/10

Exceptional

09 Jul 2019

Ludovic

Top du top sur Java 20/20 ! Rien à rajouter.

Partner

8/10

Excellent

30 May 2019

Pang Fun

舒適小住

工作人員懂英文及主動幫忙，房間舒適，自動早晚餐豐富。

Friends

8/10

Excellent

11 Nov 2017

Linda

Schönes Hotel in banyuwangi

Guter Ausgangspunkt für Touren auf den Ijen, schöner Pool, sehr nette Mitarbeiter, gepflegte und geräumige Zimmer, großes Frühstücksbüffet mit
Nationalen und internationalen Speisen. Freitag abends indonesisches bbq mit toller Sängerin. Sehr zu
Empfehlen!

10/10

Exceptional

07 Nov 2017

Verified traveler

Great hotel

The Hotel was great - a nice room, Great dinner and breakfast and the pool is super nice to relax. If you ask really nice you can even use the pool the day you check out after 12.00.
The only bad thing I could say is that it's close to a c street, but you can hardly hear it.

Family

10/10

Exceptional

25 Aug 2017

Yann

Top

Juste un gros bémol sur le fonctionnement du réseau Wifi

Family

8/10

Excellent

22 Aug 2017

Maria Cristina

Il migliore della zona

Hotel molto bello sia esteticamente che per il servizio. Anche il ristorante è buono ed i prezzi non sono eccessivi. In generale il migliore della zona!

Partner

8/10

Excellent

29 Jun 2017

INSAN

Mengesankan

Family

10/10

Exceptional

13 Jun 2017

Verified traveler

全て、100点です。