Name: Tru by Hilton Bryan College Station
Address: 1933 Austins Colony Parkway, Bryan, 77802, US

6/10

Pleasant

24 Jul 2026

Lindsey

Was disappointed in how clean and maintained the room was. Found several long black hairs on the sheets and in the bathroom. We do not have long or black hair. The stopper in the sink did not work properly so the water didn’t drain very well. Also the door handle to the shower came apart. For what the price was that we paid for the nights, I expected the room to be cleaner and in better condition.

4/10

Poor

21 Jul 2026

Lane

The room smelled bad! The space was microscopic. We had to work when we were there and the table wasn’t a table more like a 4 inch ledge. Altogether, we won’t be going back to Tru hotels…ever.

Staff wasn’t mean or anything just very un-helpful. And uninterested in helping.

We had to ask all the questions: What is our room number? Where are the elevators? When is breakfast? When is checkout?

8/10

Excellent

09 Jul 2026

tiffany

.

10/10

Exceptional

07 Jul 2026

Diana

Great customer service from Landen

Partner

4/10

Poor

05 Jul 2026

Chelsae

They didn’t do a very thorough job of cleaning or restocking the room with the bathroom supplies.

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Wallace

I liked the price and the breakfast was very good and room was clesn

Partner

10/10

Exceptional

02 Jul 2026

Jon

The front desk workers were excellent in customer service. ABOVE AND BEYOND! Landon was amazing and I didn’t get the over night young girls name she was just as amazing! Super cute hotel, good breakfast too. Conveniently located for my visit all at an affordable price! I will be back.

Self

4/10

Poor

01 Jul 2026

Lance

There was no hot water. We had to leave the property and find a different hotel. Didn’t know until arrival

8/10

Excellent

20 Jun 2026

Thomas

Clean and nice. Breakfast wasn't great. Beds were nice. Room was nice and clean

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

AMBER

The front desk clerk. i forgot his name he was so personable. We loved it here we got two rooms they are a little cold when you walk in but it was welcomed in the Texas heat and humidity.. Breakfast was great. We really enjoyed staying here and will definitely stay with this brand again.

Friends

6/10

Pleasant

12 Jun 2026

Michael

Upon entering the room there was a smell of dampness, the floor was wet. I understand humidity; the a.c. had not been on so that doesn't help. There is no coffee maker in the room; the coffee dispenser in the lobby was empty, twice. The iron was broken and leaked the water everywhere. The \"arcade\" or activity area was misrepresented. There were 2 foosball tables and a giant connect 4. It was upsetting that there were no sports channels to watch the NBA finals. I guess I overlooked it, there is no swimming pool. There was mounds of fire ants in the grass, I unfortunately found that out when I walked in the grass, in the dark. I was disappointed as I used the ratings to pick this hotel.

Family

10/10

Exceptional

08 Jun 2026

Natalie

Wonderful! Would stay again.

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Jared

It was a nice couple of days stay. Get to the breakfast early if you want milk and certain other food items as they were completely out by 915a. LOVE the soap/shampoo brand Not Soap Radio that is provided!! SO YUM! The bathroom had a bit of peeling in the corners of the wallpaper, but otherwise everything else was good.

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

Diana

The hotel was nice overall, but there were several things I did not like.

First, a lot of light comes into the room in the morning. I would have preferred blackout curtains. There is also an exterior light that shines into the room at night, which I found quite annoying.

Second, the pillows were not very comfortable for a hotel.

Another issue was the noise. The walls seem very thin, and I could hear my neighbors clearly. I could hear snoring, coughing, and other noises from the room next door.

The breakfast was also disappointing. I have stayed at other hotels that offered much more variety. The breakfast selection here felt very limited, and overall I did not think it was very good.

Finally, I felt that the price was quite high for what the hotel actually offered.

On the positive side, the staff was excellent. Everyone was very friendly, and I was very pleased with the service and attention I received.

Friends

8/10

Excellent

07 Jun 2026

Rhonda

Easy access to shopping and restaurants! Property was good. Lobby area had a great vibe with games and little conversation areas for our teens to hang out. Room was a bit dirty (nail clippings in the bathroom and dirty bandaid in the trash at check in) but nothing horrible. Our basketball team stayed here and it was very convenient. Would book again!

Family_with_children

10/10

Exceptional

06 Jun 2026

Patrick

No problems, clean, comfortable.

Self

10/10

Exceptional

28 May 2026

Katie

The bed was phenomenal! The linens were so soft. The games were enjoyable and kept my children entertained. Very nice staff. I definitely recommend staying here!

Family_with_children

8/10

Excellent

26 May 2026

Jory

great stay

Partner

6/10

Pleasant

18 May 2026

Richmond

The building or my room was as basic as it gets. Quite uninviting and unwelcoming - as I said - very basic. You can hear everything going on in the adjacent rooms.
Shower stream was very weak, but water temp was good - hot.
Bathroom door was creaking
For 3 night's stay - we asked for room to be cleaned only to get back and was same. Not once was it cleaned.
My wife and I were left wondering if this was typical of Tru By Hilton or was it because this was near a college campus?

Family

10/10

Exceptional

11 May 2026

Otto

Wonderful stay in a busy weekend.

10/10

Exceptional

13 Apr 2026

Nara

The room was clean and very modern. The location was good. It is great to have free parking.

Partner

10/10

Exceptional

12 Apr 2026

deborah

Everything was good except no body wash otherwise great and clean

Self

10/10

Exceptional

12 Apr 2026

Anthony

Clean , and great front desk !

10/10

Exceptional

12 Apr 2026

GODFREY

Clean room, Excellent Continental Breakfast, ample parking, good amenities

Partner

4/10

Poor

10 Apr 2026

Samantha

Bed was very hard and uncomfortable.

Friends_and_family Family

6/10

Pleasant

04 Apr 2026

Douglas Roland

Paring was good, room was small and cramped

Self

10/10

Exceptional

31 Mar 2026

Heather

GREAT STAY

Family

10/10

Exceptional

31 Mar 2026

Tiffany

Perfect

Friends_and_family Friends

6/10

Pleasant

26 Mar 2026

Tracy

Room was clean. Beds were horrible.

Family

6/10

Pleasant

22 Mar 2026

Kimberly

Housekeeping was not daily, trash was overflowing at the elevators

Family

10/10

Exceptional

22 Mar 2026

Veronica Perez

Property was very nice and welcoming. The staff were nice and very helpful. The location itself was very convenient because you could go walking to the nearest Starbucks or to a grocery store or even places to enjoy a family dinner. Would totally recommend and revisit this hotel.

Family_with_children

6/10

Pleasant

21 Mar 2026

James

I forgot my toiletry bag. The contact lenses I left were more valuable than the beard trimmer with which someone walked off. About my only 'complaint'.

Self

2/10

Poor

02 Mar 2026

Brad

Absolutely disgusting
I cannot believe Hilton has there name on this
Charged more than Expedia booked for. Hair in shower would not let us check in early. Rude staff. Will NEVER stay there again.
Dirt all over floors no carpet.

4/10

Poor

01 Mar 2026

Mason

The entire hotel was an over priced Super 8. The room was EXACTLY SMALL. There wasn't even a closet for our clothes. No furniture with a drawer. The bed was a cheep mattress on a wood platform. They only provide maid serve every other day, so you don't get clean towels or the bed made, nothing. The first floor elevator call button didn't work, so you had to just wait until they came from other floors. The breakfast was a joke. And the service was non-existent.

I have literally stayed in hotels that cost less than half this much, with much better amenities. I am an Honors member, and have stayed in many places, but this was the worst. I will not be back. I feel like I I should receive, at the very least, a partial refund.

Partner

10/10

Exceptional

24 Feb 2026

Roberto

Staff were welcoming. The room was clean and had lots of towels! The breakfast was simple but filling. Overall a pleasant stay.

Family_with_children

2/10

Poor

22 Feb 2026

Gabrielle

Staff was very rude . I arrived like 30 minutes early. I asked to check in early to get dressed for a memorial service at 4:30. She states the room is not ready. Give her 20 minutes. Okay, fine. I went back to my car . Then I came back in at 2:55. She informed me it would be another 15 minutes. Her attitude was very unprofessional. If you don’t like your job, fine, get another one. Then, finally, when the employee told me my room was ready and she going to say ID, no, please, or anything, then she was going to say, “Huh,” when she handed it back . I drove over 6 hours, and I don’t feel like I should have been treated rudely. I watched her guess walk in and out, and she never spoke at all . She sat her big, nasty, sloppy-built ass in that chair, not doing all damn things.

Family_with_children

6/10

Pleasant

18 Feb 2026

Brittany

Room was honestly a little dirty and the bed was extremely uncomfortable. The shampoo, conditioner, body wash and lotion smell amazing though.

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Angel

Pretty decent

10/10

Exceptional

16 Feb 2026

Tiffany

The room was clean and nice. The staff was nice and friendly. There was a hot breakfast every morning.

Leisure Self

10/10

Exceptional

15 Feb 2026

Shaquielle

Great

2/10

Poor

11 Feb 2026

Ginger

The room was clean and did have excellent lighting in the bathroom. It was very a very small room and was over charged so I will not use Hotel.com again .

10/10

Exceptional

10 Feb 2026

Karen

Very nice room and breakfast! Big bang for the buck.

Business Self

6/10

Pleasant

08 Feb 2026

Deborah

Hardly saw staff. Bathroom had no soap which had me quite concerned. The room also had no hand soap we had to use body soap from the shower.
TV was older and every time a commercial came on the sound would blast.

Leisure Partner

10/10

Exceptional

07 Feb 2026

Dwayne

Cool little hotel

Leisure Family

10/10

Exceptional

04 Feb 2026

Lonzenita

Love it will stay again

10/10

Exceptional

26 Jan 2026

Timothy

Courteous staff and the play area for the kids

Friends_and_family Family

10/10

Exceptional

26 Jan 2026

Michael

Clean room, staff was great

Business Family

8/10

Excellent

20 Jan 2026

Bryan

Nothing stood out all amenities were good

Friends_and_family Family

10/10

Exceptional

20 Jan 2026

Yvonne

Easy checkin and the digital ticket is awesome

Leisure Self

2/10

Poor

19 Jan 2026

Esponosha

Room amenities - TV didn’t work. Tried calling front desk x 3 and no answers went downstairs to find the front desk person on her cell phone. Then spoke with front desk who asked if I had a second remote. She advised the TV needed to be changed to HDMI - 1. Explained I didn’t and she attempted to locate one but was unsuccessful. We are now

10/10

Exceptional

17 Jan 2026

Heidi

Room was clean and beds were comfortable.

Friends_and_family Family

10/10

Exceptional

16 Jan 2026

Rose

Check in was quick and easy. Rooms were comfortable.

10/10

Exceptional

15 Jan 2026

Letha

Room was comfortable and staff was efficient.

Business

2/10

Poor

14 Jan 2026

cade

Room was not booked the dates I had on my phone nothing was right with put in computer right after the first time of fixing the messed up dates never again for me

Friends_and_family Family

8/10

Excellent

13 Jan 2026

Verified traveler

Clean room. Most of the staff members had a great attitude and service.

6/10

Pleasant

13 Jan 2026

Sherry

Very clean great staff yet main reason for selecting thìs hotel was the claim to have a bar in the lobby. The lobby only contains coolers with canned beer and soft drinks. This was to be our company social common area after our conference classes. Very little perks.. no coffee pot inthe rokns. No maid service for the claim is new towels and making of the bed every other day.. Great coffe in lobby is only plus. Will not return

Business

6/10

Pleasant

11 Jan 2026

ShaWaon

It was a busy weekend with lots of kids running in the hallways. The room walls are very thin and can hear everything your neighbor is saying. The cleanliness was mid. The beds were decent.

Business

10/10

Exceptional

07 Jan 2026

Alma

Clean room, friendly staff

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Juan

Clean room

6/10

Pleasant

02 Jan 2026

emily

The trash cans outside the hotel were overflowing for the 2 days were there. The staff was always on their phones or had ear buds in. The person working the front desk was also the person taking care of the breakfast bar. I was having issues with the pancake maker and when I asked for help, she was not very pleasant and even worse when I had to bother her again for syrup. The shower was dirty. The hallway floors and main area needed vacuumed, but the lady was just using a broom to get the big stuff off the carpets. Most of the seats in the common area where dirty looking, to the point I didn't want to sit on the them.

Friends_and_family Family

2/10

Poor

30 Dec 2025

Ariana

The staff felt as they did not want to be there. Very ghetto, with slippers and hoodies. I wish I would have paid more for else where than staying here. Breakfast was more as snacks food rather than food.

Leisure Family_with_children

8/10

Excellent

30 Dec 2025

Klecya

everything was good, room was clean but ours had a roach crawling on the wall when we walked in, breakfast was great but the water next to the breakfast juice section was disgusting, tasted like salt water. Overall great stay just to get away from home.

Leisure Partner

10/10

Exceptional

29 Dec 2025

Marivel

Room was clean, friendly staff, breakfast was great

Leisure Family_with_children

6/10

Pleasant

28 Dec 2025

Crystal

Cleanliness of the bathroom and room could significantly be improved. There was lots of hair, dirt, grime and build up left in the shower as if it hasn’t been scrubbed in months, only “wiped down” at the very most. The only reason I provided 3 stars is because the room was extremely cold which I greatly appreciated! We were located on the first floor and even the interior halls could be shampooed or cleaned, or scrubbed. Something to get all the black stuff off the walls and floor. It was pretty gross walking through the hall in the first floor. Likely would not stay here again.

Leisure Family_with_children

6/10

Pleasant

26 Dec 2025

Luciana

The room was dirty when we arrived. It was a little late so I didn’t complain but it was a bit frustrating

Leisure Family_with_children

2/10

Poor

22 Dec 2025

Yasmin

Very poor experience. Would not recommend and would never return.
The front desk staff was extremely rude and unprofessional—no greeting, bad attitude, and dismissive responses to basic questions.
Breakfast and room were just okay, nothing special. Management clearly lacks proper training and supervision.
I stayed at the same hotel chain in Dallas recently and had an excellent experience, which is why I chose this location. Unfortunately, this hotel was a huge disappointment.
Front desk lady was the worst. What first impression for a customer.
Maybe she was busy on her cell phone

Leisure Family_with_children

10/10

Exceptional

22 Dec 2025

Dean

Great hotel! Clean and welcoming - highly recommend!

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

Maria

Great stay

Business_and_leisure Family_with_children

10/10

Exceptional

19 Dec 2025

James

Very clean and nice staff.

Leisure Family

4/10

Poor

18 Dec 2025

Jerry

The mattresses were hard as a rock. Neither of us slept well. That's too bad because otherwise it was great.

Friends_and_family Family

10/10

Exceptional

18 Dec 2025

LC

Nice propert

10/10

Exceptional

17 Dec 2025

helene

Nice place. Clean and comfortable. Friendly staff.

6/10

Pleasant

14 Dec 2025

Catriona

No one at the check in when we arrived…. Had to wait several minutes for the person to come to the desk

Leisure Friends

10/10

Exceptional

10 Dec 2025

Edna

Clean room and staff was very helpful. Great amenities. We were three families in all for the stay.

Friends_and_family Family

6/10

Pleasant

08 Dec 2025

Kala

The first room we had was perfect. The second room we booked the AC didn’t work.

Friends_and_family Family

8/10

Excellent

06 Dec 2025

Leighton

Staff

Business Family

10/10

Exceptional

06 Dec 2025

Heather

Amenities, cleanliness, location

Friends_and_family Family

10/10

Exceptional

05 Dec 2025

Holly

Yes

6/10

Pleasant

30 Nov 2025

Nicole

Front desk! No effort at all to do her job. Which is or should be customer service. Not a cell phone with no attention to the customer. This was the lady or girl at check out not the evening. Other than her not providing coffee. The room and amenities were great!

Leisure Pet

6/10

Pleasant

30 Nov 2025

Alejandra

Staff very bad attitude, breakfast not ready

6/10

Pleasant

29 Nov 2025

Ashlee

The staff was friendly, however the first room we checked into was very dirty. The floor you can tell hadn't been mopped. There was gunk stuck to the floor everywhere. When we went down for breakfast everything was almost gone and there was limited food to grab. We had ended up leaving to go eat somewhere else. Overall it was an ok stay for overnight but would not return back to this property.

Leisure Family

8/10

Excellent

29 Nov 2025

Doug

Amenities and cleanliness

2/10

Poor

27 Nov 2025

Samantha

If you don’t care about cleanliness and need somewhere cheap to stay then this place is fine. It was just barely clean enough for me to continue to stay there for one night, but I would NOT come back here.

Friends_and_family Family

10/10

Exceptional

26 Nov 2025

Daniel

Clean room and amenities were clean. Staff helped us chckin fast.

Leisure Family

10/10

Exceptional

23 Nov 2025

kati

Everything was perfect

Business Self

6/10

Pleasant

23 Nov 2025

Alyssa

Affordable place to stay; typically clean and no issues. Breakfast isn’t good so plan on finding something on your own. Outside Trash cans never get cleaned always overflowing when you walk into hotel.

Friends_and_family Family

10/10

Exceptional

17 Nov 2025

Jathan

No issues, room was clean and I had a pleasant stay.

Business

10/10

Exceptional

16 Nov 2025

Julian

We had a great experience and everything went well. The breakfast was also wonderful.

Family

10/10

Exceptional

14 Nov 2025

Jean

Clean room and amenities.

Friends_and_family Family

10/10

Exceptional

13 Nov 2025

CHAD

👍

2/10

Poor

09 Nov 2025

Gabriel

When we got into the room the first thing we see is a live roach and then get towards the bed and AC and there is a dead roach. Just not a very good impression at all. Then the AC did not work very well. Overall not satisfied and will not be returning at all.

Business_and_leisure Family_with_children

10/10

Exceptional

09 Nov 2025

Gerald

Very quick and courteous. The room was very nice, not a lot of frills but everything you need

Leisure Partner

10/10

Exceptional

07 Nov 2025

Cynthia

Every one was very nice
Clean room and quite.

Business_and_leisure Pet

2/10

Poor

02 Nov 2025

Barbara

Roach, dirty

Leisure Family

4/10

Poor

29 Oct 2025

Steve

The check-in host was great, super friendly and quick. The room look nice and clean but then…. I went to shower and i shut the door and there it was…MOLD!! Not just a little a lot, in my opinion. Not good Tru! DO BETTER

Leisure Family

8/10

Excellent

24 Oct 2025

Lynda

Live little lizard in our room. Dead bugs on ground level at bottom of the stairs. Rooms were comfortable. Breakfast was very good

Friends_and_family Family

4/10

Poor

22 Oct 2025

Trevor

When I checked into the first room there was stuff all over the floor, the toilet was dirty and the air-conditioning unit was making a god-awful sound. I called the front desk and asked to switch rooms (they were nice and no issues). Then I checked into a new room, and the air was making the god-awful sound but was a tad bit better. Overall was not real happy with the quality of this hotel and when I come into town for work I wouldn't be staying there again.

10/10

Exceptional

21 Oct 2025

Madeline

Everything looks great! Very clean and the staff was very friendly

Partner

2/10

Poor

20 Oct 2025

Michelle

Dried blood on a towel, 20 min to check in because computers were off. Manager came in and checked us in finally. Tons of dust in bathroom vent. Stains on bedsheet. Breakfast was inedible. Juice machine was producing water only and worker saw but didn’t fix it. She was folding towels at the front desk. Not friendly staff at all, not evening/night or day shift. Broken remote, missing backing of remote. So many things - the management does not care about how this place is ran. I would be so embarrassed if I was responsible for running this place and it looked & operated like this. We will never stay here again. Probably never in a Tru hotel anywhere because of this.

Friends_and_family Family

2/10

Poor

19 Oct 2025

Reynel

Receptionist staff wasn't friendly and don’t greet upon arrival to the hotel. Front Door to hotel room was not swept. Had to wait 4 hours for clean towels as there wasn’t any clean linens and they had to call in a housekeeper to do laundry. Room was dirty on our first day. I had to get housekeeper to come and clean the room .

Business_and_leisure Partner