Hotel Surya Majapahit

10/10

Exceptional

26 Apr 2026

Dawna

Breakfast was amazing! This hotel was a lovely retreat from the busy city. I appreciated the serenity 😌

10/10

Exceptional

22 Apr 2026

Jay

This historic hotel is maintained the grandeur of colonial architecture and the friendliness of the staff. Everyone is very polite, friendly and very helpful. Breakfast is amazing. Indonesian breakfast is one of the best in my opinion. I definitely will come back and stay longer

Self

10/10

Exceptional

04 Apr 2026

Kishore

We took a breakfast box which was good.

Partner

10/10

Exceptional

07 Feb 2026

anna

Beautiful architecture and gardens. Spotlessly clean and wonderful staff

Partner

10/10

Exceptional

10 Jan 2026

Peter

If you get the chance to stay at this hotel/ historic building grab the chance. This is not about all mod cons this is immersing oneself in history and atmosphere I have never experienced in any hotel I’ve stayed in

Partner

10/10

Exceptional

19 Dec 2025

peter

This is the second time we have stayed at this hotel and if we come back to Surabaya again we will stay at this hotel again .

Leisure Partner

10/10

Exceptional

19 Dec 2025

Erin

Everything about our stay was lovely! The staff is friendly and welcoming, the room was gorgeous and clean, and the hotel has great amenities. I would highly recommend this hotel to anyone coming to Surabaya.

Friends_and_family Family

10/10

Exceptional

21 Nov 2025

Judith

Loved the breakfast, the pool, the quiet of the room

Partner

10/10

Exceptional

19 Nov 2025

George

Hotel Majapahit transforms you back to a different era with it's exquisite decor and history. If you are in Surabaya you must stay at Hotel Majapahit. It has all the amenities required and is in a great location. On top of that the staff are the most attentive I have experienced anywhere in the world. I would rate higher if possible.

Business_and_leisure Partner

10/10

Exceptional

11 Nov 2025

Safiera

We had a wonderful stay at Hotel Majapahit Tunjungan! The room was spotless, spacious, and full of old-world charm that made the stay feel special. The staff were exceptionally friendly and attentive, always ready with a smile and willing to help with anything we needed. The overall atmosphere carried a beautiful blend of history and luxury. It’s truly a timeless gem in the heart of Surabaya. We’d love to come back again!

Leisure Partner

10/10

Exceptional

27 Sep 2025

Kristina

Excellent stay in Surabaya. Food was excellent, staff was exceptional and I’m obsessed with the colonial aesthetic. Location was key.

Leisure Friends

10/10

Exceptional

14 Jun 2025

Weng Keong

Beautiful colonial architecture and very attentive and helpful staff!!

Leisure Family

10/10

Exceptional

27 May 2025

Verified traveler

Lovely suite

Very friendly staff, we were upgraded to a lovely suite which was very comfortable and much appreciated. Lovely heritage hotel from 1910. The room was tasteful and very clean, although the hotel grounds (pool) appear to need some investment and proper maintenance. Dining options were also a bit disappointing and would recommend dining out.

Friends_and_family Friends

4/10

Poor

02 May 2025

Muhammad

Hotel is very very old. But it's not definitely a 5 star. It's a 3 star property. Room service is slow and it's haunting place.

Business_and_leisure

10/10

Exceptional

23 Apr 2025

Paul

A lovely heritage hotel with modern amenities and heritage ambience. A Sarkies brothers hotel, a La The Raffles in Singapore, the Majapahit in Surabaya is sublime.

Leisure Friends

8/10

Excellent

06 Mar 2025

Jane

Beautiful old colonial hotel.

Partner

10/10

Exceptional

24 Dec 2024

Robert

A great hotel with excellent service as always

Leisure Partner

10/10

Exceptional

21 Nov 2024

Novi

We love it

10/10

Exceptional

18 Nov 2024

Rupert

Hotel Majapahit Surabaya - MGallery

Amazing hotel great staff helpful friendly and made you feel very special

Business

10/10

Exceptional

12 Oct 2024

Agus

This hotel is my go to hotel whenever I go to Surabaya. Very historic place, close by shopping mall and restaurants.

Leisure Self

10/10

Exceptional

04 Oct 2024

Kevin

Beautiful hotel in the heart of the city

It's a really beautiful property in the heart of town.
Staff were friendly and helpful, although their English was limited. Breakfast included a nice mix of Indonesian and Western fare.
One bonus was the car-free morning on Sundays, which allowed us to walk along JalanTunjungan, which is usually very busy.

Partner

10/10

Exceptional

02 Oct 2024

Wendy Anne

This is a repeat visit and I was warmly welcomed back. My room had a surprise waiting for me, fresh flowers and a snack as well as a thank you from management. Whatever my reason for traveling to Surabaya, I wouldn't stay at any other hotel. The architecture and surroundings are unique and beautiful but the true beauty of this hotel is the staff who are friendly and well-trained to attend to details. This is a charming gem of a place. I happily look forward to future visits.

Business

10/10

Exceptional

05 Aug 2024

Jerry

Unique historical building makes the experience extra special.

Leisure Family_with_children

6/10

Pleasant

30 Jul 2024

Gary

Our shower was not draining and causing a flood in bathroom. It took 2 days for hotel to fix problem. The hotel in general requires maintenance.

Leisure Partner

10/10

Exceptional

24 Jul 2024

Ravindra

This must be one of my favourite hotels ever. Perfect in every way!

Leisure Self

8/10

Excellent

13 Jul 2024

Verified traveler

The property has an interesting history and the layout is beautiful. The staff was very friendly and helpful. Breakfast good. The room had a bit of a moldy smell but was comfortable. Traffic in the area is crazy.

Business

8/10

Excellent

06 Jul 2024

Shahwaluddin

Been to MGallery collection hotel before so the bar has been set quite high. I like Majapahit but it lacks refinement. The lobby smells like cigar or moldy carpet. The only thing i like was my room- huge and with character

Leisure Friends

10/10

Exceptional

09 Jun 2024

Anna

Amazing stay

We spent 4 nights at the Majapahit hotel and it was such a fantastic place to stay we found it hard to leave the hotel and explore Surabaya! The room was great (very spacious and well maintained given they are in a historical building). The grounds are stunning. The lobby has a fantastic cocktail bar and the high tea was excellent.

Partner

10/10

Exceptional

07 Jun 2024

iskandar sani

Love this hotel ... highly recommend it!!!

Leisure Self

10/10

Exceptional

20 May 2024

Zoy

Wonderful heritage premises. The property is grand and meticulously attended. The staff are wonderful also.

Leisure Partner

10/10

Exceptional

14 May 2024

HANS

The hotel is a tourist attraction in itself. It is set in beautiful grounds with great facilities. Used the restaurant many times with great service and great food. Would stay there again without hesitation.

Leisure Partner

10/10

Exceptional

17 Feb 2024

Jill

A really nice, colonial style, property. Staff were lovely. For a small hotel, there were several dining options. Food and cocktails were good. It very convenient for Borobodour, yet quiet and peaceful with nice grounds.

Leisure Partner

10/10

Exceptional

10 Feb 2024

Poh Choo

Enjoyed our stay, great service, staff alert to your needs.

Partner

10/10

Exceptional

08 Jan 2024

Carolyn

Beautiful luxurious historic hotel. Excellent breakfast buffet

Leisure

10/10

Exceptional

01 Jan 2024

Joseph

a historical landmark in indonesian history. built in 1910 truly a beautiful hotel.

Leisure Family_with_children

10/10

Exceptional

25 Dec 2023

David

Love the old colonial style

Self

10/10

Exceptional

22 Dec 2023

DIANA

Beautiful property with its history.
Rooms requires an uplift look.

Leisure Family

10/10

Exceptional

08 Oct 2023

samuel

great stay

Excellent Staff and environment a quite oasis in the middle of the city. The hotel has important historical context to Indonesia. Food in restaurant was great and fulfilling. Bed extremely comfortable and bath was a nice bonus

Self

10/10

Exceptional

29 Jul 2023

Mohamad Nasir

Friendly and attentive staff

Leisure Friends

10/10

Exceptional

31 May 2023

clifford

Visiting family in Surabaya

Excellent stay - beautiful 114 year old
Hotel nestled among high rises For age or has been very well maintained

Very nice change of pace from sterile chain hotels Nuce breakfast

Partner

8/10

Excellent

21 Dec 2022

Wei

The hotel is very close to a upscale shopping mall in Surabaya. You can all kinds of luxury goods and food in the mall. It also has awesome colonial architecture and lighting at night. I had problem with the mosquitoes which are everywhere and in the room, so bring some repellent if you attract mosquitoes.

Leisure Partner

10/10

Exceptional

14 Nov 2022

Agus

I love the sense of authenticity of the building, the gardens are beautiful and well maintained.

Business_and_leisure Self

10/10

Exceptional

15 Oct 2022

Laura

It was a lovely, luxurious stay for us. A piece of history in the heart of Surabaya. Thanks for having us.

Friends_and_family Family

10/10

Exceptional

27 Sep 2022

Michael

Gréât place to stay

A famously historical hotel with great facilities. The staff is terrific:friendly, informative, professional and happy. The hotel is as neat as a pin and grandiose. The gardens and pool are well kept. Indigo restaurant which is attached offers lovely food and make a mean cup of coffee. Close to other historical buildings.

Partner

8/10

Excellent

09 Sep 2022

Verified traveler

nice hotel but need better maintenance

Nice hotel with beautiful compound but rooms need better upkeep and maintenance. Amenities are not keeping up with the image of a 5 star hotel

Business

10/10

Exceptional

19 Jul 2022

Gerald

A stunning room onto pool. Room more the size of a house then hotel room. Old world, gardens etc as good as old gets. In thousand or so hotel stays this could be the best.

2/10

Poor

26 May 2022

Brian

They charged me a refundable deposit and never refunded it. I have already contacted them multiple times regarding it but they simply just ignored it.

10/10

Exceptional

23 Apr 2022

Indra

Historical well-maintained hotel

It was a pleasant experience staying in a historic but well-maintained hotel. With full service from super friendly staff, it was an enjoyable stay.

Everyone visits Surabaya, must stay in this hotel to appreciate Surabaya as a Historic City.

Friends_and_family Family

10/10

Exceptional

26 Oct 2021

Peter

The hotel had a lot of character in architecture, furniture and history but was exceptionally well presented. The recent refresh has resulted in a very well presented environment. The staff were friendly, professional and attentive. Highly recommended.

Leisure Partner

10/10

Exceptional

21 Jul 2021

Daniel

A historic hotel

It was a great experience overall.

Business Family

10/10

Exceptional

28 Feb 2020

Noorharrison

Awesome crew

Friends_and_family Friends

10/10

Exceptional

27 Feb 2020

Noorharrison

Awesome stay with friendly cheerful staff. Keep it up guys

Friends_and_family Friends

10/10

Exceptional

31 Jan 2020

Verified traveler

WONDERFUL EXPERIENCE

Great hotel to stay in Surabaya. The service is impeccable. Staff are very helpful and polite. This hotel certainly deserves its 5-star rating. Location is central and convenient.

Friends_and_family Family

10/10

Exceptional

31 Jan 2020

Ridzwan

Magnificent old style hote

Magnificent old style hotel with all the contemporary facilities! We had a wonderful tranquil stay there.

Friends_and_family Family

8/10

Excellent

25 Jan 2020

Verified traveler

Beautiful hotel. Too little good working electrical facilities in the room though. I found living insects in my mattrass after a stitchy night. After reporting this to the staff I received in upgrade en got free cleaning of all my clothes and luggage. Bedbugs?!

Leisure Family

8/10

Excellent

23 Jan 2020

Verified traveler

Spacious room. Clean, except for some stains on the upholstery. Mosquitoes are a problem here, so much so that in the evening a guy came knocking with a can of repellent to spray the room...

Leisure Friends

10/10

Exceptional

11 Jan 2020

Verified traveler

History and outstanding friendliness with great location

Friends_and_family Partner

8/10

Excellent

06 Jan 2020

jT

travel back in time...Sarkies brothers legacy in the many South East Asia countries..

Business Self

10/10

Exceptional

14 Nov 2019

Phil

Property by M C Escher - quite amazing....beautiful gardens, courtyards, wonderful historic building

Business Self

10/10

Exceptional

14 Nov 2019

manoj

Elegance/luxury.

v nice property with lot of style and history...big rooms... close to a busy mall...v good food in the restaurant.

Friends_and_family Friends

10/10

Exceptional

02 Nov 2019

Dr Edward

The place was clean and staffs were helpful

Business

4/10

Poor

27 Oct 2019

Tjandra

We booked 3 nights stay in Majapahit hotel. People say it is a 5 stars hotel but I would give it 2 stars due to the following reasons : 1) Found dead tiny lizard (about 2-inch long) on bathroom floor and we called house keeping to remove it. 2) First time faucet water was running dirty for few seconds (brownish color). 3) Need to replace TV in the bedroom. The tv is old and had bad quality of picture in all channels.

Friends_and_family Family

10/10

Exceptional

21 Oct 2019

ChristopherDick

There history, heritage and atmosphere. Also, the Art Deco and Art Nouveau stylings everywhere.

Leisure Self

10/10

Exceptional

23 Sep 2019

Hoho

Very nice historical building and the company keep it very well. And the location is good, right next to mall and a local market. But when u inside this big building, you feel really peaceful and relax. All staff are nice and the breakfast also good.

Leisure Partner

10/10

Exceptional

11 Sep 2019

YunisAnn

Beautiful history building with nice garden,remind me when childhood living with my nan in probolinggo feels like a home.The staff very friendly and helpful.And I want to say special thanks for the girls who works for Marta Tilaar spa,help me to make unforgettable moment for my beautiful sister.

Friends_and_family Family

10/10

Exceptional

29 Aug 2019

Verified traveler

Normally i would stay at the Marriott when in Surabaya, but this last trip i decided to try out the Majapahit. My wife and i loved the hotel, the staff, the food, and the overall feel of the hotel had to offer. Never had a bad meal, and the management were friendly. Housekeeping took care of any problems we may have had. And when we checked out, the hotel provided us with a simple breakfast which hit the spot, the J.W. Marriott never did that for the times i stayed there. I will continue going back to the Majapahit when i stay in Surabaya, and i would highly recommend the Majapahit, and its walking distance to the mall.

Friends_and_family Family

10/10

Exceptional

21 Aug 2019

Verified traveler

This place looks beautiful inside and out. It keeps with it's historical roots which i love. I will definitely stay here again the next time i am back.

Friends_and_family Family

10/10

Exceptional

30 Jul 2019

Verified traveler

It was a unique hotel with a colonial ambience. A hotel that you should book again.

10/10

Exceptional

28 Jul 2019

Verified traveler

Charming stay

Wonderful historical place. Customer service at check in could be improved, same for cleaning of the property. Room and entire hotel was charming, you happily overlook small issues. Great breakfast choice. Would have loved to do the hotel tour, but was not possible

Partner

4/10

Poor

07 Jul 2019

Hei Tung

A historical hotel that reflects its own age

Stayed for two night at the heritage suite. Staff was friendly and helpful, location was great - just walking distance from major mall. The hotel itself is very beautiful and clearly shows its former glory. However at the same time the condition also stated its age, despite better than most local 4 star hotel and we also noted its price being quite low for a 5 star property, it is still quite unacceptable to see stains over bathtube, shower head and especially our beddings. It is also quite disappointed that they didn't change the bedding after room cleaning the second day as the stain was quite notable. Of course we are sure the staff would've helped us if we made the request given their helpfulness, we just hoped that we won't needed to at the first place. Just not quite an expected 5 star experience, especially after we enjoyed some other hotel which gave us much better with similar price point in indonesia. My advise is to stay for one night if you really want a stay in this piece of history - which frankly is quite memorable, however if you stat longer you may consider moving to other nearby 5 star property after the first night, quite sure you'll feel more comfortable.

Partner

10/10

Exceptional

04 Jul 2019

Verified traveler

I just have one thing to say. The hotel is grand but a lot of maintenance work is needed. However, I'm very thankful to the staff for having made my stay so memorable. They're able to think on the spot and would always make sure that anything is lacking, that it would be fixed.

Leisure Self

4/10

Poor

22 May 2019

Verified traveler

Beautiful well kept gardens and pool area. However, Property needs a refurb.

Leisure Friends

10/10

Exceptional

18 Feb 2019

Verified traveler

Great, colonial-rich hotel in the centre of Surabaya. Almost feels like stepping back in time. Staff were helpful, room was large. No complaints.

Leisure Self

10/10

Exceptional

05 Feb 2019

April

The staff are very, very friendly , helpful and smile generously. They speak with beautiful manners with soft voices. The beautiful garden, and bedroom so comfortable and clean. Love it. The shopping so nearby and food at the hotel is amazing.

10/10

Exceptional

23 Dec 2018

asnah juliati

the real heritage

lovy! just the way i expected it to be.
a real classical room. the heritage interior. and most of all there is a balcony to smoke my cigarettes.
the food is unbelieveable.
what a place.
i love it

10/10

Exceptional

02 Dec 2018

KITYAN

Beautiful and historical hotel

Hotel Majapahit Surabaya is a beautiful and historical hotel in Surabaya, Indonesia.
The staff is very friendly and helpful. A staff sat me down in the lobby and gave me their special snacks and drink and telling me the history of the hotel during check in.
They also gave me an upgrade to a very nice and large suite. The hotel buildings and gardens are very beautiful including a nice and big swimming pool.
The breakfast buffet is excellent with both eastern and western food. They also have a special menu including in the breakfast that you can order and try some special Indonesian breakfast dishes.

10/10

Exceptional

01 Nov 2018

Verified traveler

colonial hotel that's what we like . very rare in this world

8/10

Excellent

16 Oct 2018

Verified traveler

Glad they keep the hotel running in its old colonial decor as it reflects the history and character of the place. Nice ambience with big trees and garden. Food was great especially where the buffet breakfast is served, quite a number of options. A towel in our room was not so clean when we got in so asked for a change. In-room carpet is somewhat old but was told of renovation plan as Accor just started to step in to manage this property. Staff are very helpful and polite.

Partner

10/10

Exceptional

18 Sep 2018

Victoria

Want ot feel like royalty stay at this hotel

Beautiful hotel, that makes you feel like princess.

10/10

Exceptional

04 Aug 2018

THUNYA

Very Nice Hotel

Nice hotel
Near convenience store
Good for honeymoon trip : )

10/10

Exceptional

20 Jul 2018

Wei

This is a great classic and colonial style designed by Sarkies family. Sarkies family also built the famous hotel including Raffles in Singapore, Eastern & Orientals in Malaysia. Wonderful experience! Will be no hesitation to stay again!

10/10

Exceptional

18 Jun 2018

Verified traveler

Stunning Hotel for an amazing city stay.

This hotel was stunning with it's beautiful historical building, charming furnishings and seating areas and manicured lawns. It is amazing to think that this peaceful place is surrounded by a city.The rooms are spacious and comfortable. The staff are extremely helpful and friendly. The Spa is lovely offering some affordable and luxurious treatments.

I wish we had more time to spend that this gorgeous place and should I find myself back in Surabaya I know where I will be staying!

Partner

8/10

Excellent

12 Jun 2018

Renata

It was Ramadan, and as an international hotel, why they would not serve beer or spirits to the room is beyond me. I know of other hotels that do this as not to offend the religion. But, to claim the government does not allow it and I can go to international restaurants and they serve alcohol in Surabaya.
The shower could have used a good cleaning...mold on the floor glass and tile.

8/10

Excellent

06 May 2018

Saharudin

If you don’t mind antiques and Beautiful gardens. But the walk to the mall across the road is quite a hassle.

Partner

10/10

Exceptional

11 Apr 2018

Verified traveler

Lovely colonial era hotel

Great to see the attention that goes into maintaining the colonial era charm of the hotel.

Partner

8/10

Excellent

09 Apr 2018

Warren

Beautiful Colonial hotel

This was the 4th time I have stayed at this hotel. If is great to enjoy the \"old world\" charm. Magnificent manicured gardens/grounds, quality staff who speak good English.

10/10

Exceptional

23 Feb 2018

Zulkifli

Historic hotel, that was my only reason for stay.

Good old hotel with nice facilities and a comfortable bed.

10/10

Exceptional

23 Feb 2018

Verified traveler

Best place to stay in Surabaya

Excellent service and beautiful hotels in lovely gardens.

Family

8/10

Excellent

19 Feb 2018

Naveen

Cosy hotel downtown Surabaya

Wonderful cosy hotel right in the center of Surabaya.
Has an open colonial architecture and rooms that look out into beautiful green courtyards with fountains.
I had a pleasant stay in a heritage suite that was spacious and comfortable.
Food was nice but not fantastic but no complains.Staff were fantastic and so polite.
I definitely would recommend this hotel!

10/10

Exceptional

23 Jan 2018

Mr R Cook

Don’t miss staying in this hotel

Excellent the best in Java.....do go there if you want to to stay in a magnificent period property with absolutely stunning gardens - go swim in the pool. You will not forget your stay in this hotel.

Partner

8/10

Excellent

22 Jan 2018

John

Tempo doeloe

Very helpfull & friendly staff.
You really feel a warm welcome here.
The building and its interior is just magnificient !
If you are in the vicinity of Surabaya just try to stay here .. it’s an experience you’ll never forget.

10/10

Exceptional

22 Jan 2018

Mr R Cook

You must stay in this hotel whilst in Java

We have been in Bali and Java for the past 2 weeks and this hotel is far the best we have ever stayed in anywhere in the world. Serene/excellent food/not too attentive staff - plus a lovely spa and outdoor pool. Do go and stay there —- you will not regret it.

Partner

10/10

Exceptional

02 Jan 2018

Novita

Good location, nice hotel

Family

10/10

Exceptional

02 Dec 2017

worltravler

Mount Agung canceled my trip to Gili meno

What a better way to spend a long weekend in Surabaya. The Majapahit is close to the TP mall, close to “our bar” and Mirota. The food is amazing, room service is fast, the pool is beautiful, and the Martha Tilar Spa is worth it!
We loved pampering ourselves. We miss hanging out at the beach but the ambiance and old Dutch style Hotel is beautiful and the decor brings you into an era of days gone bye.
The hotel was named after a Royal Dutch family and discerned travelers from diplomatic to the royal and rich and famous visited this hotel .

10/10

Exceptional

31 Oct 2017

Verified traveler

Grand Hotel in Surabaya

The Majapahit is definitely the place o stay in Surabaya given its fascinating history. It is very luxurious and grand hotel with spacious rooms and common spaces, including beautiful gardens/courtyards, and a wonderful swimming pool. The breakfast buffet is one of the best we have ever experienced in many countries across Asia. The room service dinner was also outstanding. The staff is efficient, friendly and helpful. Overall an amazing stay.

Partner

8/10

Excellent

30 Oct 2017

stephan

glamorous with stains

Hotel Majapahit is one of the most beautiful hotels I've stayed in. The staff is beyond helpful and extremely friendly.
everything is well-maintained and clean - except.. the wellness area, the jacuzzi/sauna/steam room in specific. It really is a bit of a disaster.. the jacuzzi was out of service and the steam room as well as the sauna were turned off. Upon entering the facilities a staff member did turn on the steam room, but i was told that it would take twenty minutes before i could use it. I decided to wait by swimming a couple of laps in the pool (which is large and impeccable). After what could not have been more than 40 minutes i went back to use the steam room but it was already turned off again, with no steam or heat remaining. It was turned on once more and this time I waited 20 minutes before I went back and was met by the slightest bit of steam and a temperature about 5 degrees higher than outside. Also to my disgust there was a used Q-tip on the floor..
Another disappointing element was the food. We had breakfast, both an indonesian and an american breakfast which took a very long time and turned out to be bland and below standard.. the coffee was tepid

10/10

Exceptional

04 Aug 2017

Gusteau

Excellent

Hotel Majapahit is a High Class Hotel with a special historical and architectural touch. A very delicate decoration that brings modernity without sacrificing the historical wealth of the place.

Partner

10/10

Exceptional

30 May 2017

Paul

A wonderful weekend break.

Very comfortable stay in a beautiful historic hotel. Excellent large comfortable room, huge pool, great friendly service from the staff, huge buffet breakfast and very good local fish from the east meets west restaurant. Amazing value for money.

10/10

Exceptional

05 May 2017

Heiko

Outstanding hotel

Our short stay in the hotel has been excellent. The room was in great shape and really clean. The breakfast was nice and the selection was pretty wide. The only exception was the dinner at Maj which was terrible since we had to wait for almost an hour and some of the food was cold and we got the wrong dishes etc.. That seems to be in line with what other people experienced in the other restaurant of the hotel.
Will definitively come back just will dine in other restaurants.

10/10

Exceptional

10 Nov 2016

Fazli

Stay here for a pleasant experience and comfort

We had the Executive room and I have a good experience from the day I arrived. We were welcomed by friendly front desk who offered us with drink and warm towel. Checking in was easy and fast. Smiles were everywhere in the hotel. Its contagious. Staff are friendly and always helpful. Room is spacious, clean and comfortable. Toilet is always clean and we were never short of toiletries. Breakfast has a good spread. Dinner and Bakery is reasonable. I can go on and on on the hotel but you have got to experience it yourself. There were mosquitoes but there always fumigation. They also provide spray and lotion. Just bring some on your own just in case. Still.. it wont stop you for having a good stay.

Family