Sand Diamond Hotel

8/10

Excellent

15 Jul 2026

Nickeda

We booked this property based on location as we were leaving Colon for a cruise and it was perfect.

Family

10/10

Exceptional

11 Jul 2026

Nancy

Excellent stay! From the moment I arrived, I felt safe and secure at the hotel. The staff was incredibly helpful, friendly, and always willing to assist with anything I needed. My room was clean, comfortable, and well-maintained throughout my stay. The breakfast and food were also excellent and exceeded my expectations. Overall, it was a wonderful experience, and I will definitely come back to this hotel in the future. This was a perfect hotel to stay and very close to the port if you are taking the cruise from CoLon port.

Friends

6/10

Pleasant

02 Jul 2026

Curtonzia

Everything was in Spanish, mainly the tv and that was most annoying

Family_with_children

10/10

Exceptional

26 Jun 2026

Abdullah

Amazing.
If you know you know

Self

8/10

Excellent

24 Jun 2026

Karina

Tuve una excelente experiencia en Sand Diamond Colón. La atención del personal fue muy amable y profesional en todo momento. Destaco especialmente la limpieza de las instalaciones, que se mantiene a un muy buen nivel y brinda una estancia agradable y cómoda.

Como sugerencia de mejora, considero que algunas áreas de las instalaciones podrían modernizarse para ofrecer una experiencia aún más atractiva y actualizada a los huéspedes. En general, es un lugar que recomiendo y al que volvería con gusto.

Family_with_children

8/10

Excellent

13 Jun 2026

Hosea

Clean room

8/10

Excellent

10 Jun 2026

Daniel

Breakfast could've been better

Friends

10/10

Exceptional

07 Jun 2026

machelle

Excellent

Partner

8/10

Excellent

03 Jun 2026

Vimal

Staff can be more welcoming on arrival and toiletries were poor.
Breakfast was good.

Business

4/10

Poor

24 May 2026

Shaofeng

may need improvement, bad wifi, bed have a lot of hair.Breakfast have some mosquito on it

8/10

Excellent

16 May 2026

Kristie

Was good for what we needed

Partner

8/10

Excellent

14 May 2026

Nechelle

I felt comfortable food was tasty

8/10

Excellent

11 May 2026

JORGE

The breakfast was fresh, but no too many variety options.

Partner

6/10

Pleasant

28 Apr 2026

Eileen

I booked the top grade rooms with king sized beds. Instead, we were given rooms with two double beds each.
No coffee maker nor kettle
Our room had a bath but no plugs in either the bath nor the sink
The shower gel, shampoo and conditioner dispensers were all empty
The over bath shower water was cold.
The air conditioning was excellent in that the room was baltic but we were unable to turn it down and so were really cold.

A positive was that breakfast was both varied and plentiful and the staff were really lovely

Overall I expected more for a booking that was expensive

Friends_and_family Family

4/10

Poor

26 Apr 2026

Scott

Not a great experience but not many options when staying in colon.

Partner

8/10

Excellent

22 Apr 2026

Belisario

It’s a great place to stay if doing business or spending a few days in Colon City.

Partner

8/10

Excellent

12 Apr 2026

David

Breakfast was good, the wait staff was very helpful.

Partner

8/10

Excellent

10 Apr 2026

Shelley

Breakfast was great.

Partner

10/10

Exceptional

08 Apr 2026

Ari

Hotel was a perfect location

Friends

10/10

Exceptional

07 Apr 2026

Rhys

had no interest in using a gym

10/10

Exceptional

03 Apr 2026

James

Breakfasts are excellent

Family_with_children

10/10

Exceptional

22 Mar 2026

Rosanne

The room was clean, but not updated. The hallways and rooms were old. We had to call to get the shower running.

Family

6/10

Pleasant

15 Mar 2026

Curtis

Limited things to do in or around the premises after work hours.
Bathroom need’s updating.
Poor lighting on the room floors.

10/10

Exceptional

12 Mar 2026

jaime

Clean and nice good breakfast and very friendly people!

Family

8/10

Excellent

10 Mar 2026

Brent

Great Place

Self

8/10

Excellent

27 Feb 2026

George P Holcomb

Great staff. The only problem was they didn't have wash clothes

Partner

10/10

Exceptional

25 Feb 2026

Aaron

Staff

Family_with_children

10/10

Exceptional

24 Feb 2026

Anaika

Ok

8/10

Excellent

23 Feb 2026

Henry

Sand Diamond is always a good stay.
Front desk staff are excellent and always friendly.
Food was excellent and very well priced.

Self

8/10

Excellent

21 Feb 2026

Sandra

Niice accommodate

10/10

Exceptional

19 Feb 2026

Anju

Overall nice

8/10

Excellent

17 Feb 2026

jimmy

good

Partner

8/10

Excellent

15 Feb 2026

Randy

Room was clean Staff are excellent

Partner

10/10

Exceptional

01 Jan 2026

Alberto

Yes.

10/10

Exceptional

25 Dec 2025

DIANA

Great hotel

Leisure Family

6/10

Pleasant

13 Dec 2025

Anabella

Room was good, customer service okay but can use little improvement in the buffet.

8/10

Excellent

02 Dec 2025

Tinesha

Good place.

Leisure Family

10/10

Exceptional

01 Dec 2025

Tasha

Staff was good.

10/10

Exceptional

23 Nov 2025

Sabrina

Excellent! Cleanliness!

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

Huntley

Clean

10/10

Exceptional

11 Nov 2025

Brunilda

Clean Room

4/10

Poor

06 Nov 2025

Rick

Room at 3:00 was pre-set at 19C of 66.2F. Was so cold, sneezed all night no sleep. Tried to reset, and set to 30, 86*. Nothing happened, fan keep blowing cold air. By checkout time at 12:00, temp got up to 23C or 73*. From 3:00 until check out with no air on temp warmed up only 7*....Thermostat does not stop fan from blowing cold presed air, even when I changed it to 30c. Never stay there again as they waste cold air for nothing. 66* is too cold for someone from Costa Rica.....maybe Alaska would be comfortable...........Not Happy !

Leisure Partner

4/10

Poor

06 Nov 2025

Marisa

Room was not worth the over $100 a night no way old and very broken down. I need to have the TV replaced the strength of the water in the shower was dismal hot water took a little while to get to the room and the lady that helped me at the counter was not pleasant at all.

8/10

Excellent

05 Nov 2025

Frank

Easy to find

Leisure Partner

10/10

Exceptional

29 Oct 2025

PHILLIP

Peaceful and safe place will return soon, easy of access to and from the free zone in Colon..

Business_and_leisure Partner

8/10

Excellent

26 Oct 2025

Joe

Pretty good property rooms were clean and well maintained . Only negative was the gym it was clean and nothing was available to clean your machines .

Business_and_leisure Partner

10/10

Exceptional

25 Oct 2025

Patrick

The only hiccup I had was they accidentally checked in another person shortly after I was in my room.
I think it was the clerk’s first day.
Good thing I was standing by the door when he entered.

Leisure Partner

8/10

Excellent

21 Oct 2025

Osiris

La atención del staff fue excelente, especialmente los del restaurantes. Lo que no me gustó fue la dificultad de conseguir transporter y que cuando regresé a las 2:00 am de la mañana las luces en la entrada y lobby del hotel estaban apagadas y daban una sendación de inseguridaf, a pesar de que estaba un seguridad en la puerta.

8/10

Excellent

04 Oct 2025

Robert LahMar

Great staff

Leisure Partner

2/10

Poor

17 Sep 2025

Chandra

I did like the that the hotel is close to the free zone.

Business Self

6/10

Pleasant

15 Sep 2025

Angel Amet

good

8/10

Excellent

14 Sep 2025

Juan

The Sand Diamond Hotel is a very nice facilities. Service and the staff were excellent. The breakfasts were outstanding, a daily new menu made it interesting and appetizing a mixtures of local and international cosine.
My room had a leaky toilets bowl after the first sleepless night, was repaired, the next nightthe same after 2 sleepless nights i was transfed to another room. I was not happy!

Business_and_leisure Friends

8/10

Excellent

04 Sep 2025

HEESOOK

Very close to the free zone

Business Partner

10/10

Exceptional

29 Aug 2025

Vimal

Not bad Location if you plan on going to the Free Zone.
Breakfast was exceptional for the 2 days I spent there, however the coffee isnt free good by Panamanian standards.

Business Partner

10/10

Exceptional

21 Aug 2025

PRAKASH

.

Business Friends

8/10

Excellent

10 Aug 2025

Ducal

My bad I’m sleeping well

Business

10/10

Exceptional

10 Aug 2025

Julia

Bed comfort

Leisure Friends

6/10

Pleasant

07 Aug 2025

Karma

The room that I stayed in the mirror was cracked, under the sink had some black build up, the pillows were dirty, like sweat from other people. The side of the door to the room was missing a piece of wood. The toilet got clogged up. The toilets in the lobby were not the best but the staff were awesome, respectful & friendly.

8/10

Excellent

03 Aug 2025

kisha

N/A

10/10

Exceptional

23 Jul 2025

carline

The staff is top tier

Business Partner

8/10

Excellent

26 Jun 2025

Alberto

Nice and comfortable

8/10

Excellent

19 Jun 2025

Denis

Hotel needs a professional assesment on entie A/C system

Business Self

10/10

Exceptional

22 May 2025

Lisandra

Todos muy atentos y amables,lugar limpio muy trankiloby muy centrico para disfrutar de compras en zona libre,paseo marino,y colon 200.muy recomendado tiene un desayuno incluido muy variado y rico.

Friends_and_family Friends

2/10

Poor

30 Apr 2025

Yassira

👎

10/10

Exceptional

16 Apr 2025

Philippe

L'amabilité de la réception, la flex de la cuisine,

Leisure Partner

4/10

Poor

11 Apr 2025

Treasure

I liked the room

8/10

Excellent

11 Mar 2025

diorsis

4 of 5 it can have more places to buy snacks like vending machines with drinks and things like that , once the kitchen is close is really nothing to can get to eat or drink from the hotel it self like nothing but overall good hotel and the forest option to go in to the free zone is nice 🇵🇦🇵🇦💯💯 I'm from Colin so is good to be close also

Business_and_leisure Family_with_children

8/10

Excellent

06 Mar 2025

Moises

Not too bad.

Leisure Family_with_children

6/10

Pleasant

05 Mar 2025

IOANNIS

There isn’t any coffee maker in the room. No mini bar.

10/10

Exceptional

04 Mar 2025

ALEX

Good place confortable and quiet

8/10

Excellent

26 Feb 2025

John

A nice relaxing time in Colon

I spent 3 night at the hotel / Colon. The hotel is situated on the edge of the Colon duty free zone so ideal for shopping. It is situated about a mile from the town centre and water front shops and restaurants / cafes. I would recommend a taxi or Uber $3. The hotel is in good condition. The room allocated was spacious, cleaned each day and very comfortable. I used the gym and the pool area. The gym was reasonably well equipped. The pool area could be doing with being freshened up, painted and new / additional sun loungers purchased. The breakfast provided was satisfactory. All of the staff I encountered were all very friendly / helpful and professional. Around the hotel there are a few fast food outlets and an excellent Lebanese restaurant which I would recommend. Given its proximity to the free port area I think the hotel / staff should take advantage of this and provide guests with info re access. I didn’t realise until my 2nd day that any member of the public could enter and purchase items in the free port area.

Self

4/10

Poor

06 Feb 2025

sharon

The included breakfast was not good.
Was advised by hotel staff to avoid walking anywhere outside the property grounds due to crime.
Will never go back to Colon

Leisure

6/10

Pleasant

29 Jan 2025

Alejandro

Staff was awesome, professional and personable, entrance the hotel is still beautiful but the rooms, gym and pool need some upgrading, fixtures in the bathroom need upgrade, walls and tiles need to be cleaned you could see rust from leaks on the wall. The gym needs a total upgrade, some equipment are not working, floors dirty, wall paint peeling, no towels. I have stayed at this hotel many many times for the location but in my last and current stay I have been definitely disappointed with the poor maintenance of the place, don’t think I will be staying at this hotel on my next trip home. Again I want to compliment the staff for it’s constant professionalism

Leisure Self

10/10

Exceptional

12 Dec 2024

Dionne

It was convient getting to the zones to donmy shopping. Staff was friendly and helpful

Business Self

10/10

Exceptional

17 Nov 2024

Jose

Buena ubicación

Leisure Friends

2/10

Poor

17 Nov 2024

Bianca

Make sure you specify how many people would stay in the room other wise you’ll end up loosing your money or end up paying $20 per person.

Leisure Family_with_children

10/10

Exceptional

11 Nov 2024

Enrique

.

10/10

Exceptional

09 Nov 2024

Urias

Excellent Hotel

Amazing place to stay, Very friendly environment. You couldn’t ask for more.

Friends_and_family Family

2/10

Poor

07 Nov 2024

GUADALUPE

First of all! The hall are too dark, they need to change those lights, the front of our room super dark, the bathroom's dirty, the shower door make nosies, the bedroom firnuture need to be updated they are old and all scratches, they need to make sure to wash there sheets and bed comfort after a guess check out, our was didty with make-up, the couch was dirty and smell wear. They didn't have any room service, i keep calling and the line sounds busy. I was not happy with my first time staying at this hotel. I wont not recommend to anyone.

Family

10/10

Exceptional

23 Sep 2024

elsa

I love everything about the San Diamond hotel, I will not stay anywhere else when I visit.

Leisure Family

10/10

Exceptional

02 Sep 2024

Argeliz

Excellent service and food was good. Thanks to the cleaning ladies..

Friends_and_family Family

10/10

Exceptional

29 Jul 2024

Mariano

Everything was excellent, like always, the staff its amazing, very friendly, and professional, i really enjoy stay here, thank you for everything.

Leisure Self

8/10

Excellent

29 Jul 2024

ANDREINA

Las habitaciones tenían un olor a humedad

10/10

Exceptional

28 Jul 2024

Molly

Buena atención y la habitación muy cómoda

Leisure Family

10/10

Exceptional

23 Jul 2024

Mariano

Everything was excellent.

Leisure

6/10

Pleasant

02 Jun 2024

Delano

Little discrepancy with the receptcionists. I had a family member who I invited to the room. In order to take few items I wasn’t interested in taking back. The receptionist told me that any person who was to go to the room beside my self had an extra charge. I said it is 12PM this person whoever it is it’s not staying and asleep if that was the case. Then what made me angry it that they gave 10min limited time. I considered that inappropriate and lack of ethic questioning guess and there guess. So since was one day left on my contract I cancelled and move to another hotel. Not quite sure how many stars or STAR this hotel is ranked but, overall more information have to available about guess limitation in that hotel.

Leisure Self

10/10

Exceptional

12 Apr 2024

chris

Location

Leisure Family

8/10

Excellent

15 Mar 2024

Derrick

Cleanness

6/10

Pleasant

08 Mar 2024

Diane S

nice hotel but not in a nice area

hotel was nice enough. Had a smallish pool which we didn’t use. Nice restaurant. Large room with safe. Comfortable bed. However, it was surrounded by a large fence and there were guards at the gates. Attached to it was a small mall for ordinary things, not large stores, and again there were guards walking around. Not a great area. Felt unsafe to leave the hotel area.

Partner

8/10

Excellent

08 Mar 2024

Wilbur

Felt safe and comfortable at property. Internal phone system was problematic. The dials on the phone for front desk, housekeeping, emergency etc did not work. Breakfast buffet was good. Great variety of food choices. The hotel is quite a long distance from the airport. A shuttle would be helpful.

Leisure Self

10/10

Exceptional

07 Mar 2024

Jason

Great improvements from my last visit in September 2023, just 5 months later and i had an excellent stay, keep up the great work in making your Hotel a great stay.

10/10

Exceptional

28 Feb 2024

Cristhian Alexis

El desayuno básico, se desconfiguraba las tarejtas y no habia jabon en los compartimentos liquidos

Leisure Family

6/10

Pleasant

14 Feb 2024

Abraham

Convenient location.
Room needs upgrades

8/10

Excellent

05 Feb 2024

Hector

Clean, quiet, excellent food

Business Family

10/10

Exceptional

01 Jan 2024

jaime

Very clean, very good location within Colon because you’re close to everything!

4/10

Poor

16 Dec 2023

Mahadeo

The property facilities is very poor. The property needs an emergency upgrade, it is falling apart.

Business_and_leisure Family_with_children

4/10

Poor

15 Dec 2023

Timothy

Nothing

Business

10/10

Exceptional

08 Dec 2023

Alvaro

I Love Everything So Quiet and Nice. Thanks Again

8/10

Excellent

08 Nov 2023

Kester

The staff was friendly and very accommodating of queries and providing adequate guidance. The hotel is located in the Free Zone and transportation was readily available.
The hotel and room was clean and the room was very spacious for the cost.

Business_and_leisure Friends

10/10

Exceptional

27 Oct 2023

Argeliz

Excelente

Todos muy amables..Excelente desayuno

Friends_and_family Family