Name: Wild Coast Sun
Address: Main Bizana Road, Port Edward, 4295, ZA

4/10

Poor

24 Nov 2023

Monique

Air conditioning, phone, wifi and tv didn’t work

Business Partner

8/10

Excellent

15 Nov 2023

zonke

The property is suitable for one who wants peace and quite. you are able to relax away from the hassle and bustle of city life

Leisure Family

8/10

Excellent

01 Nov 2023

Pamela

Reception staff very helpful
Breakfast food varied and plentiful
Staff at Monos very helpful
Dining room has the intimacy of aircraft hanger
The hotel downstairs very noisy
The setting and surrounding area of hotel is idyllic.

Leisure

8/10

Excellent

29 Oct 2023

Naveshan

Excellent

Leisure Family_with_children

10/10

Exceptional

20 Oct 2023

Simon

My stay was a pleasant one, and I enjoyed each and every moment, actually everything was perfect 👍

Leisure Partner

10/10

Exceptional

27 Apr 2023

Chengedzai

very excellent

Partner

6/10

Pleasant

05 Jan 2023

Siphiwo

Cleanliness needs an upgrade at the Wild Coast Sun

Wild Coast Sun is a good destination since it caters to the needs of the whole family. Offering is good. Staff is tired. Do not understand cleanliness. Toilets in room always halfdone. We had to clean ourselves to make it comfortable. Plugs falling apary. Wifi never works. Laundry very expensive. They Need a shuttle to water world. I can offer if they provide a contract for the festive. We however cannot find a better offering in the country close to the coast for December. If you do, please text me to assess.

Friends_and_family Family

8/10

Excellent

02 Nov 2022

Elaine

Staff was helpful when i asked to change rooms. I was very impressed.

Leisure Family_with_children

10/10

Exceptional

31 Oct 2022

Tefo

Cleanliness inside and nice vegetation outside.

Leisure Family

10/10

Exceptional

24 Sep 2022

Gladys

Great stay

Although passing through on our way to Cape Town, our stay was great. Highly recommend it.

Partner

2/10

Poor

18 Sep 2022

Louis

I did not like the rooms. Firstly I. Was given the incorrect room. Upon inquiry I was told that there is nothing that can be done. The rooms are super tiny for a family of 4. There is no room service. The AC was on the fritz. Deeply disappointed with the hotel.

Leisure Family

10/10

Exceptional

08 Sep 2022

Elaine

Neatness the staff

Leisure Family

2/10

Poor

30 Aug 2022

Venay

Cleaning staff and porters are amazing, Checkin front line staff are very bad at customer service unfriendly and un helpfull.

Not everyone is going for the sole purpose of gambeling some of us jus want to get away and relax.

Worst of all is there was no microwave available to sterilise my 7month old infant bottels, my wife and I had to plead and beg other service providers to help us.

Wild Coast Sun could not cater to all our needs. We call reception for an iron and was directed to the ironing room on another floor.

NO room service, Stay was pathetic and iv stayed in 3 star or 2 star places with better service.

Chicos resturant service is apaulling. They give times for breakfast and when we went there in the last hour we almost got turned away.

Leisure Family_with_children

10/10

Exceptional

29 Jul 2022

Pinky

Pleasant

The place is very clean. Any service you require is done very quickly. Issues are resolved very professionally. The food is very nice.

Friends_and_family Family

4/10

Poor

24 Jul 2022

Mahendra

Absolutely nothing.The mattressess were horrible.No hotel room service.very poor all round

Leisure Partner

8/10

Excellent

14 Jul 2022

Sibongile

Stay in general was pleasing. Staff very friendly and welcoming. My daughter enjoyed games, water park and walks in the beach. We were in a twin bed room and both beds were so uncomfortable. When turning you feel mattress springs poking and as result we woke up tired with sore body everyday. 😫

Leisure Family

8/10

Excellent

09 Jul 2022

Nothemba

I liked the convenience that all the alternatives food outlet and games for children in-house. Safe and friendly staff. I liked the security checkpoint monitor system.

I did not like seeing old people seated outside waiting to gamble in desperation, gambling should be fun and not a have to task.

Leisure Family_with_children

8/10

Excellent

07 Apr 2022

Kevin

Good people

Room was clean and staff was very good but the only problem i had was with a damp smell on the floor i stayed on.

Friends_and_family Family

10/10

Exceptional

08 Feb 2022

Hemraj

It was excellent All ways want to come there.

Partner

6/10

Pleasant

25 Dec 2021

Verified traveler

Good

In general a nice place to stay, right on the beach. Food quality was good but the cleanliness of cutlery was not to Standard. Staff were fine but I think they were too busy to make you feel more welcome. Took a while to get service from a waiter at breakfast.

Friends_and_family Family

8/10

Excellent

25 Dec 2021

Tafara

Great for families. Great breakfast and great food

Leisure Family_with_children

10/10

Exceptional

27 Nov 2021

Thabisile

It was amazing my partner and I enjoyed every second of our stay at Wild Coast😍. From the reception their service is everything ❤️

Partner

4/10

Poor

25 Nov 2021

Verified traveler

Only very limited amenities were open for business. Some restaurants, bars and other facilities were closed!

Partner

6/10

Pleasant

14 Nov 2021

Sherval

It

Friends_and_family Family

10/10

Exceptional

23 Oct 2021

Ziyaad

My favorite local getaway

Great

Business

6/10

Pleasant

26 Nov 2020

Logan

Decent 2 star hotel, Worst check in ever

The hotel and room is clean and neat. Check in is probably the worst from any hotel in the hospitality industry as it takes over an hour and you have to stand in a line and just wait, no refreshments or any effort from management to speed up the process.

Partner

8/10

Excellent

04 Nov 2020

Verified traveler

Awesome Family getaway

Comfortable, large room for a family with easy access to the beach, pool, Water Park and onsite gym. We would definitely love to go back there. Everything is so conveniently located in walking distance.

Friends_and_family Family

10/10

Exceptional

21 Feb 2020

feroz

Awesome stay

It was awesome as usual, could do up da games room,more variety.

Friends_and_family Family

4/10

Poor

06 Jan 2020

Dayananthan

Improvement required at Wild Coast Sun!

Fantastic Holiday, however the standard of the Hotel needs to improve. You are required to pay R100 per towel as deposit in cash and not allowed to charge it to the room ( I do not carry my wallet when at the swimming pool). There is no shuttle service to the water park, which is disappointing. Shower was Leaking and reported , not fixed up until the day of departure.Check in was a shocker with rooms only available after 4..

Friends_and_family Family

10/10

Exceptional

04 Jan 2020

Zandile

The service was good

Family

6/10

Pleasant

03 Jan 2020

Perusha

Not a 4 Star resort - DOWNGRADED

Definately not the Sun International Standard. Infrastructure, facilities and amenities in need of a serious upgrade. The hotel rooms are in need of a serious revamp, carpets, floors, bathroom, furniture, this is not what you pay for... Front line Staff here need a serious customer service 101. Adult dining options are limited, take out options lack variety when compared to other Sun International establishments. There is no proper in room dining. ATM'S are often out of service, or have no cash, a real problem when service providers on site transact with cash only for unknown reasons. Overall, from a quality and service perspective, this is not a 4 Star Hotel/Resort. Despite many other reviews that read similarly, it seems nothing has been done to make any improvements. This needs to be taken up with senior Sun International Management... @ Peter Tshidi

Friends_and_family Family

6/10

Pleasant

28 Dec 2019

Verified traveler

I liked the variety of activities for families. I was not impressed with the handling of the seating for breakfast, their systems are archaic and inefficient.

Friends_and_family Family

10/10

Exceptional

23 Dec 2019

Eddie

I loved it to bits

Friends_and_family Family

10/10

Exceptional

20 Dec 2019

Ugesh

Good just chef was busy did not take time to fry eggs problem

Friends_and_family Friends

2/10

Poor

07 Dec 2019

Shaun

I booked a room with a king size bed due to our 3 year old son accompanying us and he does not yet sleep alone, we were given a room with 2 double beds. This was changed to a room with a king size bed. The new room however was too close to the elevator and noisy. The people in the adjacent room were smoking so much that the smoke entered our room through the interleading door and when we complained i was told the help desk attendee and house keeper had a sinusitis and could not smell. The security that supposed to tell the occupants to stop smoking never arrived. After a further request the room was changed to one with 2 double beds. This hotel is in need of repair and a revamp. I would not recommend this place to anyone on a family holiday. There are lots of unruly intoxicated patrons walking around. The water park is great, however they had a power failure for about 2 hours, no back up and our hotel and car keys were locked in the locker with no access to our keys, clothes or money.

Leisure Family_with_children

8/10

Excellent

30 Oct 2019

Sthanduwe

was not happy on arrival i booked two room they were far apart and i waited more than an hour to check in for the second room .I had a challenge with their escalators there were not working..Breakfast was good and the rooms were spotless clean

Family

10/10

Exceptional

18 Oct 2019

Sanele

Overall the trip was good, however housekeeping was unable to assist with the fridge that was not working....

Partner

10/10

Exceptional

17 Sep 2019

PERUMAL

HAD A GOOD TIME LOVELY TO STAY IN WILD COAST
THANKS

Family

4/10

Poor

16 Sep 2019

NADASH

Was disappointed overall, room had old furniture, usually have a better Sunday breakfast at home...

Family

8/10

Excellent

07 Sep 2019

Savithree

Wild anniversary

I was there 30 years ago on my honeymoon and I revisited now on my anniversary. Disappointing to see that there is only 1 proper restaurant altho sufficient fast food outlets. Lots more activities now including horse riding. Unfortunately due to rain we could not enjoy them. The food in the restaurant was very good. Room service could improve drastically. The room is very comfortable. I was disappointed with the spa service which over booked and then couldn't accommodate me. Generally for gamblers it's heaven. All in all I would recommend it as a holiday destination

Partner

8/10

Excellent

27 Aug 2019

Verified traveler

Additional cost for breakfast

Only problem we had was with breakfast... We booked for 3 people.. When we arrived at buffet.. They say.. Breakfast is only for 2 people... And we had to pay cash again, for breakfast that was alreaady paid for...

Family

10/10

Exceptional

22 Aug 2019

Imraan

Anniversary Getaway

Amazing getaway. Room upgrade... overall fantastic experience.

Partner

8/10

Excellent

05 Aug 2019

Tsholofelo

My family and I had the best time, thank you Wild Coast Sun for your awesome hospitality.

Family

8/10

Excellent

30 Jul 2019

Verified traveler

Satisfactory

The bath stopper wasn't working.. Hence no bubble bath. Lights tripped in our room.. Lucky it was just before our checkout. Housekeepers take too long to clean rooms,to an extent where the rooms are not available even at their crazy check-in time of 3pm. Only got my room at 3:45pm. The next day my room got cleaned after 11am.. An hour after I came back from breakfast.
May I suggest that since the system requires for you to sign in at breakfast.. That There should be a signal to the housekeepers of which room is available to clean.

Family

2/10

Poor

29 Jul 2019

JordanGovender

Shower drain was blocked and staff were unfriendly!

Leisure Family

8/10

Excellent

25 Jul 2019

Ashlin

Good Stay, Good Value for Money

Overall a good Stay
Friendly and accommodating staff
Room was great, clean and spacious
Staff brought through a cot for our baby and baby sitting services were available.

Not Great aspects:
Wifi was poor, kept disconnecting and was slow
TV was not working most of the time due to an issue with DSTV
Luggage assistance had no order, they kept assisting others that came after us - they should work on first come first served basis, not who manages to get their attention first.
Spur at the resort was extremely poor quality food.

Family

10/10

Exceptional

22 Jul 2019

Sarasvathie

Wow what a stay

The stay was awesome.greatt place to stay

Partner

2/10

Poor

22 Jul 2019

Lerwine

Poor service delivery
VERY LIMITED room service
Not given all details or a proper orientation on arrival
After check in on going to room, other rooms still being serviced , very disruptive.

Partner

8/10

Excellent

17 Jul 2019

Verified traveler

Happy stay

Had a nice time, my son was only affected because the water waves section was closed. Wifi has WhatsApp calls blocked and will be great to have WhatsApp calls.

Family

8/10

Excellent

15 Jul 2019

Verified traveler

Great place, however we did have a problem with the breakfast. Although we booked a room with free breakfast for 4, the hotel insisted they only do free breakfast for 2. Had a bit of a run around.

Family

2/10

Poor

22 Jun 2019

Bongani

Water Park Access

Despite being assured when we made the booking that access to the water pack is included in our package we were made to pay for access to the water pack very disappointing, hotels dotcom gave us incorrect assurance

Family

8/10

Excellent

16 Jun 2019

Verified traveler

Outside Porter service needed

We have stayed at the Wild Coast Sun many times over the last few years. Largely, we have been quite satisfied with our rooms, service, meals and entertainment. The breakfast at Chico's is always good with a large variety of dishes on offer to satisfy all tastes. I do always struggle to get coffee though!
Big negative for this recent stay was the lack of porter service from the car to reception. We were dropped off outside the main doors with our luggage and were refused help by the porters who stated that we must be booked in before they would help us. My daughter and I had to carry our luggage into the hotel and find a spot to dump everything so that my hands were free to join the long queue at reception. (Note: I had booked and paid for my room more than a month in advance.)

Family

4/10

Poor

07 Jun 2019

Farook

Tired looking

The hotel is tired looking-decor is old and outdated. The front reception staff is not very friendly. The cleaning of our rooms were terrible-carpets not vacuumed nor bathroom cleaned. We need a security guard will n I he beach to enjoy the wild coast

Family

8/10

Excellent

31 May 2019

Thiagaraj

Wild Coast Break, was very relaxing, lovely

Enjoyed the accommodation and food

Partner

4/10

Poor

19 May 2019

Devesh

Hotel needs a total revamp. Very old. Beds are very bad need to replace them.
Very less options for dining

Family

8/10

Excellent

11 May 2019

Verified traveler

Water park

The water park was amazing

Family

4/10

Poor

09 May 2019

Verified traveler

Unpleasant Family Holiday.

Extra charges for each and every activity.
Water park entrance is NOT included in the price. You have to pay extra.
Lifts rarely work
Room was small and cluttered
Feather/ lumpy pillows
limited number of fast-food vendors. Very few healthier options.
Check-in process is a fiasco.
Zero information is given during check in
The lounge hairs at the pool areas are half broken
Not enough rubbish bins
Aggressive monkeys terrifies guests
The poolside bar is mostly unmanned, yet they feel obliged to discourage guests bringing their own drinks to the pool area.
The child care/entertainment is non-existent, unless you wish to pay for a babysitter. (Comparatively, The Estuary Hotel included a huge indoor play area near the pool, which is safe and has controlled access.)
WiFi connection in room is unstable
TV channels are limited. There are zero child appropriate channels (Cartoon Network included)
Unreliable room service. (some days we got towels, other days not. We could not make use of the telephone because the line is unclear. We were told we couldn't order food over the phone, and thereby were forced to buy from the fast food kiosks.)
The coffee/tea in the room cannot be used, because they give you 500ml of water per day, if you are lucky.
The box frame around the bed is much too big for the space available, as well as the beds itself.

Family

10/10

Exceptional

02 May 2019

Verified traveler

Amazing holiday, check in took a while however the hotel has good facilities.

Family

4/10

Poor

28 Apr 2019

Az

Poor rating

Not so good. No assistance with luggage, beach was a mess, water park not open, equipment in room did not work, they were painting and fixing rooms close by ours and the fumes gave us headaches, bookin and accommodation services were poor. Shopping centers close by was filthy, food sold at Steers were inedible, fish away portion sizes were tiny, Spur burnt the steaks. Overall poor rating.

Family

4/10

Poor

26 Apr 2019

Dulcie

We booked for 5 nights but only stayed for 4. Service is bad such a shame coz stayed there before. Wil never go back to the wild sun.

Family

8/10

Excellent

03 Apr 2019

Michael

Check-in service disaster

Check-in was a disaster. We were waiting forever to be helped and the people checking us in was not very friendly. It as a straight-forward booking and I have even paid the entire invoice before arriving but still it was a mess and a hell of a long wait to get our room key. Also we arrived after the check-in times started but still had to stand and wait in order for them to first ensure that our room was even ready. I would expect that if you arrive after the requested time the room must be ready and your customer must not be standing around in the foyer to wait to see if the room is ready.

Family

10/10

Exceptional

29 Mar 2019

Vanessa

Great holiday experience

It was good family time. The staff were friendly and there were lots of fun activities.

Family

8/10

Excellent

18 Mar 2019

Shamin

Great family getaway

Relaxing weekend getaway..thoroughly enjoyed by us as a family

Family

8/10

Excellent

26 Feb 2019

Annirooth

Stay was comfortable and relaxing. A bit of inconvenience with one elevator out of order - causing long waits.Also, presence of ants on the dressing / tea table made tea / chocolate placing difficult. Otherwise, pleasant.

Partner

6/10

Pleasant

05 Feb 2019

Pamela

Point of no return

The Hotel is in a beautiful location and is clean. Pool area was very relaxing and enjoyed the atmosphere outside. Lovely view from the pool area to the beach.The issue was no waiters to serve drinks around the pool area. Pillows and eiderdown very uncomfortable. Could not use the bath tub as the fitting was not secure to keep the water in the tub...water was draining out.There was nothing much that one could do in the evenings. No entertainment. Club only opened on a Saturday, why not on a Friday which is the start of a weekend. I have teenage daughters and for us adults there is no entertainment. Not everyone enjoy the casino life. Pubs were closed. There should be some other entertainment for the guests to enjoy in the evening. Live band or some other form of entertainment. Only 3 take aways. We were very disappointed with Wild curries as their food is only served extremely hot. No choice of a mild curry for children who also enjoy a bunny chow. No Milky lane or a place where the kids and adults could enjoy an ice cream. We don't eat pork and don't eat beef but nobody told us that Wild Coast do serve lamb sausages as well. We had to see in someone else plate and ask the chef. The chef advised that the waiters should have mentioned it. There was not much variety of fruits. No chicken cold meat... no smoked salmon because we don't eat pork and beef. No room service. TV channels only come on from a certain time. Only few channels are open. I found that ridiculous. Sle

Family

6/10

Pleasant

04 Feb 2019

Kishore

The pool areas need to be cleaned/washed - bird droppings.
The pool needs to be resurfaced , algae was noticeable.
Breakfast at Chico's has \"crumbled\" and service can be improved upon.

Family

8/10

Excellent

10 Jan 2019

Kirschnee

Great family break

Its a great family holiday... a bit if revamping would be awesome in terms of aesthetics... but its a fabulous holiday with fabulous beach

Family

8/10

Excellent

08 Jan 2019

Gary

Seaside Fun

What an awesome stay, weather was great and kids had a fantastic time.Take some time out to visit the 'Riverside bar' great tube rides for the kids and some cool cocktails.

Family

6/10

Pleasant

26 Dec 2018

Preshen

Disappointed

Maintenance at the resort was poor. Hotel pool and infant pool was green. Queues to wait for breakfast was disappointing. Service levels were shocking.

Family

6/10

Pleasant

24 Dec 2018

Verified traveler

So So

Good facilities present but the lackadaisical staff, slow checkin and missing/non functional items in room spoil the hotel

Family

10/10

Exceptional

24 Dec 2018

Elisa

Great Hotel

I really enjoyed my stay, the staff was friendly & very helpful, breakfast was delicious. What I was a bit disappointed about was that when I arrived there were no soap, lotion etc in the bathroom. As much as I brought mine I expected to find some, they were brought in the next day after room service. It would have been nicer finding them ready after checking in, but overall I'm very happy

Family

8/10

Excellent

23 Dec 2018

Feroza

It was nice

Family

10/10

Exceptional

17 Dec 2018

Matsopyane

Perfect stay at Wild Coast Sun

Amazing family friendly holiday destination.

Family

8/10

Excellent

13 Dec 2018

Bryan

GREAT

Partner

10/10

Exceptional

09 Dec 2018

Zakhele

Excellent

Beautiful place, nice food and good staff

Family

10/10

Exceptional

24 Nov 2018

Helene

Gerry and Hubbie’s birthday celebration

Unforgettable

Family

6/10

Pleasant

14 Oct 2018

Verified traveler

Stay at wild coast sun

Enjoyed time spent with the family. Long wait at check in. I had to make 5 trips yo reception to sort out second room key. Maintenance issues in the room were not sorted out. Breakfast at Chicos was lovely.

Family

8/10

Excellent

13 Oct 2018

Verified traveler

Pleasant stay

The local area has beautiful beaches and amazing golf courses. The hotel itself is pleasant but tired. Beds were comfortable and the room clean. Outside pool had a lot of sand in it. Most of the staff were friendly. Restaurants onsite disappointing selection, but good for family- spur, steers etc. overall a pleasant stay.

Partner

8/10

Excellent

10 Oct 2018

Machita

Exciting place to be

Amazing especially the waterpark,kids enjoyed

Family

6/10

Pleasant

06 Oct 2018

Avril

The beds are extremely comfortable with wonderful room space. I was a little disappointed with the ironing facilities since you cannot request an iron to be brought to your room. You need to go to the ironing facility on a different floor.

Family

10/10

Exceptional

02 Oct 2018

Tasleem

Wild coast sun

Great experience. Warm and friendly staff. Good food . Safe environment

Family

8/10

Excellent

01 Oct 2018

MELOSHNIE

Our stay was okay. Except for Saturday afternoon, When I got back to my room, the room had a really bad smell as somebody had used our toilets. That was bad, I felt like throwing up when I entered the room. The tub in the bath room was not washed properly, it was slippery that my daughter slipped in the tub.

Family

8/10

Excellent

25 Sep 2018

rylan

AMAZING HOLIDAY

IT WAS LOVELY, COMFORT AND CLEAN.

Family

2/10

Poor

30 Aug 2018

Ranvir

Dire need of change !

Stayed here a few times in the last two years and when I was kid. Unfortunately I won’t be back,building is dire need of a renovation . Casino and game room is half the size, new machines and a complete overhaul needed. In addition my son won 5200 tickets for his during his stay , he got absolute cheap rubbish that broke in a day ! Don’t waste your time and money here !

Family

10/10

Exceptional

20 Aug 2018

Verified traveler

Great family holiday

Really amazing

Family

8/10

Excellent

28 Jul 2018

Bradley

Midweek at the Wild Coast

Excellent location on the beach, nice activities for the kids at the water park. Water running from the tap in the room was brown however.

Family

10/10

Exceptional

04 Jul 2018

Verendra

Online booking is not cheap at all.

Everything was great. Only disappointment was other family members got a better rate than booking online, they booked direct with the resort, got better accommodation and cheaper rates and this was without any discounts. It is the 2nd time this has happened and I thought you guys gave the best accomodation rates. In future I will liaise directly with resort.

Family

8/10

Excellent

03 Jul 2018

David

Family Fun

Had a great weekend, with lots to do for the whole family

Family

8/10

Excellent

27 Jun 2018

Mervyn

Family weekend away

Comfortable family holiday. Need to have more than Chico as a restaurant choice. Limited fast food outlets. Need to consider having a Nandos and Milky Lane.

Family

6/10

Pleasant

20 Jun 2018

Gavin

Cleaning staff are rude and do not move aside or consider guests and lots of yelling- security against certain guests is also tequired

10/10

Exceptional

07 May 2018

saira banu

Looking forward to our next trip

Amazing time at Wildcoast.

Partner

8/10

Excellent

27 Apr 2018

sharon

Lovely area

It was gud. HOTEL needs an upgrade

Family

6/10

Pleasant

16 Apr 2018

Shellendra

Stay was average, rating giving was not up to standard

Family

6/10

Pleasant

08 Apr 2018

Helen

Wild Coast Sun - past its Prime

The Wild Coast Sun has a generally run down feel about it. Rooms were clean and comfortable (although the aircon and phone didn't work) and the breakfast was good, but overall, it has the feeling of a tired old resort. The worst part of the experience was the queue for check in - we stood for over an hour before being attended to - at least 30 families were ahead of us and the process was slow, with insufficient staff attending. That is the longest check in queue I have ever experienced and indicates poor management. Resorts such as Disney that deal with far greater numbers of people have made their check in processes efficient and this hotel needs to do the same. Staff were generally friendly and tried their best to be helpful.

Family

8/10

Excellent

06 Apr 2018

Verified traveler

overall great stay. Muslim guests might have a problem with Halaal options in the waterpark But dinner was fantastic. The Dinner Buffet chef advised that all meat sourced from a local Halaal Butcher, Star Meats.

Family

8/10

Excellent

05 Apr 2018

Kay

Great stay

We had an awesome time, the place just needs alittle more attention or upgrades, regarding the facilities in room and out of the room. I will come back again.

Family

10/10

Exceptional

05 Apr 2018

feroz

More variety/ options for takeout.

Family

10/10

Exceptional

06 Feb 2018

Theophilius

Good

Partner

4/10

Poor

21 Jan 2018

Ahmed

Extremely Disappointing

It took an hour to check in. No privacy in family rooms.rooms were clean and well serviced.little or no outdoor activities for kids.no halaal food available on premises. Extremely Disappointing stay

Family

6/10

Pleasant

13 Jan 2018

Melanie

Overall stay was good, clean and comfortable, however the check in was a nightmare, incorrect room given when a luxury
sea facing was requested and paid for in advance, \" We are extremely busy and fully booked\" is not what a patron wants to hear!

Family