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Rixos Borovoe

Nur Sultan · Kazakhstan

Schuchye Lake South Eastern Building 50 Akmola RegView location

9.2/10Excellent57 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.6/109.6
Condition9.4/109.4
Location8.0/108.0
Neighborhood8.8/108.8
Amenities9.2/109.2
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  • Business hotels
  • Sustainability certification
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Rixos Borovoe

The Rixos Borovoe Hotel is nestled in a national park, surrounded by stunning mountains and forests, on the shores of Lake Pike. The Resort Borovoye railway station is just 10 kilometers away, a quick 17-minute taxi ride.

Guests can enjoy six spacious conference rooms for events of up to 500 people, a luxurious spa, the Steak House barbecue restaurant serving delicious grilled dishes, and an elegant bar featuring live music and an extensive wine collection. The hotel is ideal for both family vacations and business trips.

Read more about this hotelShow less

Located in Burabay, Rixos Borovoe is on a lake, within a 10-minute drive of Children's Park and Avenue of Remembrance. This casino hotel is 10.1 mi (16.3 km) from Lake Borovoe Park. Make yourself at home in one of the 200 individually decorated guestrooms, featuring minibars and LCD televisions.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free international calls.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Childcare
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 5:30 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby Green Key (Foundation for Environmental Education) Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: KZT 50000 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Outside food is not permitted on the premises. Outside beverages will be charged a fee.
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately KZT 19000 for adults and KZT 9500 for children
    • Rollaway bed fee: KZT 20000 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    English

Nearby attractions

Children's Park 6.9 km / 4.3 mi
Avenue of Remembrance 7 km / 4.4 mi
Lake Borovoe Park 16.3 km / 10.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 201
  • Number of floors (main building): 5
  • Suites: 42
  • Villas: 1
  • Accessible rooms: 2
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Bus/Train station
Show 55 more facilities & services
  • Airport
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport ShuttleExtra charge
  • Room service
  • Bicycle hire serviceExtra charge
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Currency exchange facilities
  • Lift access
  • Gym
  • Luggage room
  • Private beach area
  • Towels and bed linen
  • Bar
  • Restaurant
  • Meeting room
  • Photocopier
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Indoor saltwater pool
  • Indoor heated pool: 1
  • Children playground
  • Kids’ club
  • Casino
  • Game roomExtra charge
  • Waterpark
  • Sauna
  • Steam bath
  • Hot tub
  • Turkish bath (hamam)
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Spa centre
  • Green Key (FEE)
  • Breakfast
  • Full board
  • Non-smoking establishment
  • Single-Use Plastic Free
  • WaterskiingExtra charge
  • Catamaran sailingExtra charge
  • Pedal boatingExtra charge
  • Cycling / mountain bikingExtra charge
  • Basketball
  • Volleyball
  • Billiards
  • Mini golfExtra charge
  • TennisExtra charge
  • Football
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

Guest reviews

What other guests saying about Rixos Borovoe

9.2
Excellent
57 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.6 /10
Condition
9.4 /10
Location
8.0 /10
Neighborhood
8.8 /10
Amenities
9.2 /10
20 reviews shown
10/10
Exceptional
25 Jun 2026
Alexander
Was a beautiful property. But a bit overpriced I thought.
Self
10/10
Exceptional
06 Jun 2025
Amir
Hotel location, facilities and range of activities are all amazing. Food quality is very good.
Partner
10/10
Exceptional
26 May 2024
Rabab
Everything was perfect!
Leisure Family
8/10
Excellent
21 Apr 2024
Anara
Красивый и удобный номер. Холодная вода в бассейне, маленький детский бассейн.
10/10
Exceptional
13 Sep 2023
Ryan

One of the best

I truly had an amazing time in the hotel - I didn't know about this chain of hotels till coming here to Kazakhstan but it's comparable to hotels you would find in the Philippines and Indonesia - one of the best I've ever been in.
Business
10/10
Exceptional
06 Aug 2023
JORGE
By far the best options in the area
Leisure Friends
8/10
Excellent
02 Feb 2023
Zhuldyz
We loved our stay at Rixos Borovoe! The food, breakfast buffet was delicious !
Leisure Family
10/10
Exceptional
22 May 2022
Eunghyun
Excellent staffs
Leisure Family_with_children
8/10
Excellent
08 May 2021
Verified traveler
Environmental
Leisure Family
10/10
Exceptional
21 Oct 2020
Mark
In the middle of autumn, most trees had changed color. But the smaller crowds and cool clean air made relaxing there a real treat. The spa services and fitness center were very good. The food at The Bar was also delicious with a varied menu.
Self
8/10
Excellent
01 Jul 2020
J.Ponce
Was my first experience to saty in a hotel whit the new measures due to virus, and i like that they maintained almost the same quality in every aspects
Leisure Friends
10/10
Exceptional
14 Oct 2019
Verified traveler
Amazing hotel! Good breakfast, pool and sauna very good.
Leisure Partner
10/10
Exceptional
29 Sep 2019
Verified traveler

Getaway

Amazing stay.
Friends
10/10
Exceptional
17 Aug 2019
Verified traveler
Amazing trip, thanks for everything
Friends
8/10
Excellent
23 Jul 2019
NataBella
Мы прожили в отеле 2 недели. Отель расположен на берегу озера Щучье, наша комната была с видом на озеро. Персонал в отеле очень дружелюбный. Но на на 5 день нашего пребывания, у нас случился инцидент. Горничная попыталась украсть деньги из моего кошелька, но была поймана с поличным моим супругом. Менеджер сказал, что девушка была уволена из отеля, что такое поведение недопустимо в 5 звездочном отеле. Доверие к отелю было подорвано.
Если у вас есть ценные вещи, оставляйте их в сейфе. Не доверяйте даже самым лучшим отелям. Как говорят, не пойман - не вор. А кто знает, как много отдыхающих обокрала эта девушка.
В наше пребывание был включен завтрак-буфет. Выбор очень большой.Все очень вкусно.
В отеле отдыхает много семей с детьми. На территории находится детская площадка, горка с плюшками и детская комната, но они предназначены для более младшего возраста от 2 до 8 лет.
Еще одним минусом, было отсутствие развлекательных программ.По вечерам была живая музыка, либо на лужайке, либо в баре. Но не было определенного расписания на несколько дней вперед.
А могло бы быть в брошюрке на всю неделю, так ты знаешь, что если захочешь остаться в отеле, тебе будет чем заняться.
Нам очень понравился бассейн и сауны, особенно эвкалиптовая.
При повороте на Риксос нужен светофор, когда ты съезжаешь, то не видишь если по дороге едет навстречу машина из отеля. Таким образом происходят много аварий. Только в этом году, там произошло 20 столкновений.
Friends_and_family Family_with_children
8/10
Excellent
12 Sep 2018
Verified traveler

Turkish level of hospitality, thx

Everything was great, we didnt get in to room before check in but they let us stay one hour more at check out day. Lake is nice, all the outside cafes were closed because of three weddings same time.
The pizza at lobby with salmon is very good, everything else wasnt (we tried caesar and goat cheese sandwich). The tea cost more than a beer and the service is a bit slow. 9/10 overall. Spa doesnt have jaccuzzi and pool is shallow. There is 4 saunas total, best one was steam sauna with menthol smell.
Partner
10/10
Exceptional
27 Mar 2018
Verified traveler
Very beautiful property, great selection of international cuisines. I highly recommend this place.
10/10
Exceptional
13 Nov 2017
Piers

A taste of luxury

About the Hotel:
Rixos was real slice of luxury for my family and I. I would recommend the full board option, the buffets where quite varied and included some very tasty fish for dinner. The desserts where spot on !
Swimming pool was very nice and I was very impressed by the Spa, I'd never ad a Hamman or a steam bath before but thoroughly recommend both.
Honorable mention too for the kids' club, our daughter (4 years) was very happy there and didn't want to leave.
About the Area:
Outstanding natural beauty, especially beautiful with snow on the ground, would love to return in the spring or summer.
Family
10/10
Exceptional
12 Oct 2017
Verified traveler

Sheer Perfection...

This is by far the BEST hotel in all of Kazakhstan! The service, the grounds and rooms are top notch. A relaxing and tranquil piece of heaven.... Cant wait to go back soon
10/10
Exceptional
02 May 2017
Madina

2 nights in May

We stayed at this hotel for 2 nights with family. It was a great experience. Although the weather was quite cold, we have spent most of our time at the SPA. The room was clean and comfy. The staf was friendly and happy to help any time. Overall, recommend!
Family

Location & surroundings

Rixos Borovoe
Schuchye Lake South Eastern Building 50 Akmola Reg, Shchuchinsk, Kazakhstan

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Rixos Borovoe

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