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Caravelas

Azores · Portugal

Rua Conselheiro Terra Pinheiro, 3View location

8.0/10Excellent250 Reviews
Cleanliness8.6/108.6
Service8.0/108.0
Comfort8.0/108.0
Condition7.8/107.8
Location9.2/109.2
Neighborhood8.2/108.2
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Caravelas

Affording a privileged location in Madalena on the island of Pico, this hotel is a mere 50 m from the town centre. There is a sea platform just 100 m away. The airport where fantastic views may be enjoyed over the island of Faial is approximately 10 km away.

The island is just 5 km from the hotel. Build in 1988, this 4-storey hotel comprises 67 rooms, all of which feature individually controlled air-conditioning. The hotel's air-conditioned cafe offers refreshments along with the cosy on-site bar.

The hotel also has a breakfast room where guests may select their breakfast from an ample buffet. Each of the comfortable rooms features an en-suite bathroom and all the amenities necessary for a pleasant stay.

There is a swimming pool to make use of in the outdoor complex and also children's pools to be enjoyed by younger guests.

Read more about this hotelShow less

A stay at Hotel Caravelas places you in the heart of Madalena, within a 5-minute drive of Museu do Vinho and Pico Island Vineyard Culture. This beach hotel is 4.2 mi (6.8 km) from Gruta das Torres and 7.5 mi (12 km) from Porto Pim Beach.

Make yourself at home in one of the 137 guestrooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Gym
Entertainment
Non-smoking
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Professional property host/manager Pets not allowed

Important information

  • You need to know
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • Parking height restrictions apply.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: EUR 50 per person
    • Crib (infant bed) fee: EUR 35.0 per night
    • Rollaway bed fee: EUR 35.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

Nearby attractions

Adega Cooperativa Vitivinícola da Ilha do Pico 0.8 km / 0.5 mi
Museu do Vinho 1.2 km / 0.8 mi
Adega do Vulcão 2.2 km / 1.3 mi
Pico Island Vineyard Culture 3.2 km / 2 mi
Azores Wine Company 6.6 km / 4.1 mi
Gruta das Torres 6.8 km / 4.2 mi
Cabeço do Tamusgo 10 km / 6.2 mi
Porto Pim Beach 12 km / 7.5 mi
A Buraca Winery 17.5 km / 10.9 mi
Convent of Sao Roque do Pico 20.3 km / 12.6 mi
Sao Roque Church 21.8 km / 13.6 mi
São João Forest Reserve 24.6 km / 15.3 mi
Praia da Conceição 50.5 km / 31.4 mi
Igreja do Santíssimo Salvador da Horta 51.1 km / 31.7 mi
Horta Regional Museum 51.1 km / 31.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2009
  • Total number of rooms: 137
  • Number of floors (main building): 4
  • Double rooms: 137
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Airport
  • Car park
Show 33 more facilities & services
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Garden
  • Terrace
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Library
  • Café
  • Bar
  • Poolside snack bar
  • Conference room
  • Meeting room
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • TV lounge
  • Game room
  • Hairdressing salon
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

MB

Half Board With Beverages Included

This meal plan may be available depending on the selected room/rate.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

HB

Half Board

Usually includes breakfast and one additional meal.

PB

Full Board Beverages Included

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin WITH BALCONYDouble or Twin • WITH BALCONYDBT.BL-1

    Photos are not available for this room type.

    Caravelas

    Double or Twin WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.BL-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Caravelas

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH BALCONYSINGLE • WITH BALCONY • 1 Bedroom • 15 m²SGL.BL
    SINGLE WITH BALCONYPhoto unavailable3 photos

    Caravelas

    SINGLE WITH BALCONY

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.BL

    Room amenities

    • Balcony
    • Individually adjustable heating
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Individually adjustable air conditioning
    • Carpeted floors

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH BALCONYSINGLE • WITH BALCONYSGL.BL-1

    Photos are not available for this room type.

    Caravelas

    SINGLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.BL-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Caravelas

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH BALCONYRoom • WITH BALCONYROO.BL

    Photos are not available for this room type.

    Caravelas

    Room WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Caravelas

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GARDEN VIEWRoom • GARDEN VIEWROO.GV

    Photos are not available for this room type.

    Caravelas

    Room GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Caravelas

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDS • 1 Bedroom • 15 m²DBT.2B
    Double or Twin TWO BEDSPhoto unavailable11 photos

    Caravelas

    Double or Twin TWO BEDS

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Room amenities

    • Bathroom
    • Soundproof room
    • Housekeeping
    • Satellite TV
    • Bathrobes
    • Desk
    • Toiletries
    • Turndown service
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Minibar
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Caravelas

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Caravelas

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Caravelas

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Caravelas

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Caravelas

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BUSINESSRoom • BUSINESSROO.BS

    Photos are not available for this room type.

    Caravelas

    Room BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B-1

    Photos are not available for this room type.

    Caravelas

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Caravelas

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ

    Photos are not available for this room type.

    Caravelas

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH BALCONYDouble or Twin • WITH BALCONY • 1 Bedroom • 15 m²DBT.BL
    Double or Twin WITH BALCONYPhoto unavailable3 photos

    Caravelas

    Double or Twin WITH BALCONY

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.BL

    Room amenities

    • TV
    • Carpeted floors
    • Cot on demand
    • Balcony
    • Individually adjustable air conditioning
    • Extra beds on demand
    • Individually adjustable heating
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Caravelas

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Caravelas

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Caravelas

8.0
Excellent
250 Reviews
Cleanliness
8.6 /10
Service
8.0 /10
Comfort
8.0 /10
Condition
7.8 /10
Location
9.2 /10
Neighborhood
8.2 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
08 Jul 2026
steven
Great property, very clean and a great value for what we paid. Balcony, breakfast included, pool with shade and lounges. Location is walkable to everything including many restaurants and ferry.
Partner
8/10
Excellent
23 Jun 2026
NICK
Good hotel for solo travellers to be central and safe. Hotel was good clean and had good breakfast. Staff helpful. I stayed on floor 01 which was noisy because of cleaners and facing the back street. Other than that good hotel. I would recommend just ask for higher floor.
Self
8/10
Excellent
20 Jun 2026
Maria
Super convenient as just across the road from the ferry port and very close to the town centre. Nice breakfast. Spacious room.
Partner
10/10
Exceptional
15 Jun 2026
Diane
This hotel was right across from the harbor, so it was convenient to the ferry! Good staff and breakfast.
Self
8/10
Excellent
11 Jun 2026
Alan
The hotel is ideally situated with parking for cars etc. Staff were very helpful and breakfast had a good selection.

Breakfast could do with starting earlier as most tours go out early morning and we had to miss breakfast twice as it didn't open until 7.30am.
Partner
6/10
Pleasant
30 May 2026
Kassia
The wifi didn't reach our room which was challenging at the end of a long day to have to go to the lobby to use phones/do communication for the next day. The rooms were clean but small. The lobby area smelled musty. But a nice location, easy to walk in the town and to the ferry. Breakfast was good but what we learned to be a pretty standard breakfast for the Azores.
8/10
Excellent
21 May 2026
Diane
Nice hotel. Very busy at breakfast. Uses scented laundry detergent on sheets which causes me to become congested! Darn.
Partner
10/10
Exceptional
11 Dec 2025
Tammie
Great location and breakfast
Leisure Partner
10/10
Exceptional
04 Nov 2025
james
Spacious, clean, quite and amazing breakfast
Leisure Partner
10/10
Exceptional
27 Oct 2025
Patrick
They were kind enough to bring me a kettle which, as a tea drinker, was so very kind and I really appreciated. Very clean and well located in the town also. Highly recommend!
Leisure Self
10/10
Exceptional
21 Sep 2025
Sarah
A one night stay only to catch a flight. Hotel was clean, comfortable and staff were friendly and efficient. Breakfast buffet was busy but comprehensive.
Leisure Partner
10/10
Exceptional
27 Aug 2025
james

4 nights in Madalena

I had 4 nights in this very agreeable hotel

Very convenient for boat terminal and whale watching trips and restaurants

I was lucky to get a balcony overlooking the pool and the sea


Breakfast was more than adequate and plenty of it!

Room was comfortable and very quiet


Absolutely no need to change my towels and sheets every day! I certainly did not ask for it!
Self
8/10
Excellent
24 Aug 2025
Mayank

Great family hotel and central location

Great location, service, family friendly. Only problem we had that air conditioning was not working in one room but to the staff credit they acknowledged the problem and quicky transferred us to different room.
Friends_and_family Family
10/10
Exceptional
23 Aug 2025
Arkady
Nice hotel conveniently located in the center and across from ferry terminal .
Leisure Friends
8/10
Excellent
18 Aug 2025
Tess
We enjoyed our stay here! Its biggest selling feature is how convenient it is for walking around Madalena, and close to the airport. We also liked that it was super close to the ferry and whale watching tours. The pool area is a great space with lots of seating, and the included breakfast was nice to have. Our only issue during our stay was that our mini fridge didn’t work, and the staff were somewhat responsive to our inquires of how to resolve this issue. Eventually after our request, they we’re able to give us ice to keep our grocery items kind of cold, but it wasn’t exactly ideal. If we had known this, we would not have gone to the grocery store - however this could be unique to our experience!
Leisure Partner
6/10
Pleasant
24 Jun 2025
Blake
It was a bit run down and unkept
8/10
Excellent
17 Jun 2025
Leslie

Very good hotel.

Our room and bathroom were very good, with large comfortable bed, excellent bedding and towels and very clean.
The breakfast buffet was good and opened at 7.00, allowing time to start activities early.
Our only disappointment was that we arrived at 10.00 on the ferry from Horta and, whilst knowing that check in was not officially until 4pm did hope to get in the room before we did at 3pm.
Partner
6/10
Pleasant
23 May 2025
Patrick

Good location, basic room and terrible view

Good location, basic room and terrible car park view
Partner
10/10
Exceptional
31 Mar 2025
Elisabeth
Really friendly staff, Miguel was particularly helpful. Comfortable room with good breakfast. Complimentary tea was available in the Reception area during our stay, which was much appreciated. Walking distance from shops. Parking can be a bit tricky, but perhaps they have additional spaces we were not aware of
Partner
8/10
Excellent
05 Nov 2024
Marilyn
Enjoyed our stay.
Leisure Partner
8/10
Excellent
21 Oct 2024
Marta
Very nice
10/10
Exceptional
22 Sep 2024
Julieta
The hotel is in a great location.
8/10
Excellent
20 Sep 2024
RICHARD
Better then I expected,
A welcomed surprise
4/10
Poor
17 Sep 2024
Jennifer
Staff always seem to be irritated. They are not helpful. The beds are hard as a plank of wood. Furnishings are very dated.
Leisure Self
10/10
Exceptional
15 Sep 2024
Tracey

Way better than expected

Wow, this hotel has some of of the best hotel staff I have experienced (the bartender was a bit maudlin for 11pm on a Saturday), amazing location, great pool and lots of breakfast.

My air conditioner was leaking - they came and fixed it and even left me an extra large towel if it acted up.
Self
10/10
Exceptional
14 Sep 2024
Tracey

Great choice in Pico

The staff here are excellent. Good breakfast. Great view.
Self
8/10
Excellent
04 Jul 2024
Charna
Good
Leisure Friends
10/10
Exceptional
18 Mar 2024
David
the only thing for me I didn't like was the mattress was very hard. I would stay there again, perfect location, great staff and breakfast.
Leisure Family
10/10
Exceptional
08 Feb 2024
Andrew

Lovely hotel on Pico island

Lovely hotel on Pico island great breakfast included. Beds are on the firmer side and parking might be a bit of a challenge in peak times but would stay again for sure. Pool area looked great too.
Friends_and_family Friends
6/10
Pleasant
01 Oct 2023
CARMEN DOLORES
Old accommodation
Leisure Family
8/10
Excellent
23 Mar 2023
Thomas
Nice and clean but a little dated
Leisure Self
8/10
Excellent
07 Oct 2022
minja
good location
they forgot of reserved transfer from AP to hotel
Leisure Partner
2/10
Poor
25 Aug 2022
Janette
The most depressing hotel we have experienced. The hotel staff was unresponsive, excluding the maids. The beds are extremely hard and like sleeping on a rock. The breakfast was simply unedidble.
Leisure Partner
8/10
Excellent
10 Aug 2022
nicholas
very nice hotel. good service and pleasant staff. bar was nice too
Leisure Self
8/10
Excellent
05 Aug 2022
susanne
The hotel is clean, rooms pretty spacious. Easy and convenient walk to ferry. We would have really enjoyed the bar being open in the afternoon, but it was closed for lunch from 13-17 (very typical for small local places). Since it’s a bigger hotel we were surprised to find it closed. We enjoyed the front desk person who agreed to drive us to and from Sao Roque even though it was a festival night.
Leisure Family
10/10
Exceptional
07 Jul 2022
Vivian
The property itself is a little dated but the staff keep it clean. I was pleasantly surprised that the breakfast buffet had very fresh selection of fruits and hot food. For the price point, I would stay here again.

The hotel also accommodates transfers around the island for a fee, but it's very convenient to set up instead of looking for a taxi.
Leisure Partner
6/10
Pleasant
19 Oct 2021
S

Old, tired, smells bad and not clean

Old, tired, smells bad and not clean. Bathroom was covered in limescale, with very low water pressure. Balcony was covered in dust and spider webs, and the outdoor chairs were so dusty. Bad, cheap breakfast. Very dark hotel, like an old hospital.
I Will not come back again. And certainly don't recommend it. Very expensive and you will find somewhere better for this price.
Partner
10/10
Exceptional
06 Oct 2021
William

Great spot

Very central location. Clean rooms.
Self
4/10
Poor
26 Sep 2021
Alla
Ми
Business_and_leisure Partner
8/10
Excellent
23 Sep 2021
Carlos
Breakfast
Leisure Family
6/10
Pleasant
23 Jul 2021
Iain

Hotel Caravales Madalena Pico Island

Our room was on the outer edge of the hotel overlooking the back of a nearby bar/ restaurant,, not a good view.
The balcony only had one chair which was broken, on the seconday, a second chair arrived, also broken. As always with Portuguese people, staff friendly and helpful. Hotel looking a little tired, in need of external decoration. Breakfast Ok, 3* standard.
Partner
6/10
Pleasant
24 May 2021
Verified traveler
Very good and practical location, provide onsite parking. Rooms are fine but bed is noticeable hard. Breakfast was fine.
Friends_and_family Family
8/10
Excellent
06 Nov 2020
David

Good hotel

Good hotel, located just steps from the ferry terminal. Good eateries are within a couple of blocks of the hotel. Breakfast is good.
Self
6/10
Pleasant
14 Oct 2020
Maureen

Mediocre Hotel in Madalena

I was not very happy with my stay at Hotel Caravelas. It is very run down looking and not like the photos on the website. The location is good but it was not worth what I paid.
Self
4/10
Poor
02 Oct 2020
Joelene

Definitely not a 4 Star

We arrived to the best hotel in Madalena and found out it was the only hotel in Madalena. Check in was easy that was fine, hotel is ancient. We arrived to our room to experience that sleeping on the floor would have been better then our so called mattress which was probably as old as the hotel.
There are no food options in the hotel just a simple ham and cheese sandwich which was mediocre at best. Numerous noises at all hours when someone showers, construction from outside, not peaceful at all.

Stay in a B and B Instead.

I do have to say however the only positive is that we could walked the wine tasting and museum from the hotel. It was close by and so was Grutas Des Torres.
Partner
10/10
Exceptional
29 Jan 2020
MADAN.MOHAN
Nice hotel nice staff breakfast is also very good we are enjoy our holidays ⭐⭐⭐⭐
Business Friends
8/10
Excellent
30 Sep 2019
Gail
Liked the pool, it was great.
Staff great and helpful!
Leisure Partner
10/10
Exceptional
07 Sep 2019
Verified traveler
The management and staff did all we asked of them. Plus they did it
with a smile.
Leisure Friends
10/10
Exceptional
05 Jul 2019
Verified traveler
Great location in the heart of the town but quiet.
The room and beds were comfortable with a lovely balcony over the garden.
Leisure Partner
10/10
Exceptional
31 Mar 2019
Verified traveler
Pleasant hotel, with a great location...good room size.
Easy parking space for access to the lounge.
6/10
Pleasant
03 Dec 2018
João

Comfortable hotel

The hotel is ok but not really exceptional!
The breakfast is very good the staff friendly and welcoming! I reckon that the hotel building needs some modern update, however is comfortable!
Partner
6/10
Pleasant
20 Oct 2018
Rose Mary

Best spot for touring.

Great location to get to ferry and main sights. The pillows are a bit lumpy. The WiFi is only good in hotel lobby.
10/10
Exceptional
12 Oct 2018
Edeana

Would definitely recommend this hotel

Staff very friendly and helpful. Room very clean but on the small size. Good breakfast. Excellent location.
Partner
8/10
Excellent
24 Aug 2018
Helen

Good hotel with great location

I enjoyed my stay here and wouldn't hesitate to stay again. The location is great if you plan to do activities from Madelana, CW Azores is just round the corner, as are many tour/car rental/cafes and the ferry terminal is just over the road then it's a short hop over to Faial for the day. The room was comfortable, in good condition, cleaned every day and mine had a lovely view from the balcony to Mount Pico. Staff were polite and helpful with a speedy check in when I arrived moment's after a large group and allowed a slightly later check out to accommodate a trip I had booked. The pool is far from Olympic size but it is clean and decent enough to top up the tan and have an afternoon dip and the WiFi works out there. Breakfast is a very well stocked buffet. You'd be hard pushed to think of a breakfast food they don't have. It's not 5* luxury but I wasn't planning on spending my days hanging out in a hotel. It's a comfortable, clean and convenient place for a reasonable price.
10/10
Exceptional
26 Jul 2018
Joao luis

Good choice

We came to Pico on a ferry from São Jorge island the hotel location was great even though we had a car we could’ve walked to the hotel. Checking in was fast, room was nice and clean very comfortable. There are quite a few places to eat near the hotel.
Friends
10/10
Exceptional
07 Mar 2018
Kristina

Delicious breakfast and great view!

We checked into Hotel late at night for a 2 night stay. The staff had not recieved the itenerary yet, but did not give us a hassle. The breakfast in the morning was delicious with many options . We really enjoyed our stay!
6/10
Pleasant
11 Oct 2017
Claude A.

Great views and nice apartment

A lovely apartment hotel overlooking Vales. It is too far from the town to walk. Restaurant was closed. Not too friendly and rather scattered staff. Skimpy breakfast. Lovely clean and comfortable room. Great sunset views.
Family
4/10
Poor
10 Oct 2017
Nif

Great location, not much else

Disappointing. Luckily only booked one night. Location was great but can’t think of many more positives. However, did not use any other facilities or have breakfast so cannot comment on these.
Room - Bed was pretty uncomfortable. Damage to the walls/paintwork. Bathroom not very clean - stagnant water stains in toilet bowl and mould in the shower/bath. Taps very dirty and slimy stuff hanging from tap in bath.
Our view was of the car park so pretty uninspiring but was fine for one night as not expensive.
Hard to believe it is a 4 star hotel.
10/10
Exceptional
23 Sep 2017
John

Great location

Great location near all attractions, and taxi rank outside the door. Contemporary, clean. Superb staff.
2/10
Poor
05 Sep 2017
Jeannine

Skip this island

We were told by Pico residents that they did not want or like tourists and they made us feel very unwelcome. The taxi drivers and car rentals were the only ones who were helpful and kind
Partner
6/10
Pleasant
09 Jul 2017
Verified traveler
4 stars seems a bit overzealous ... especially compared to some of the Horta accommodations on Faial across the straight.
Partner
8/10
Excellent
02 Jul 2017
Marcio

Very Good hotel and excelent location

The hotel is good but a little careless on the corridor and stairs. The room has a good size and it was nice and light. Breakfast is excelent with choices of bread, cheese, eggs, bacon and pancakes. There is a free parking if you need it. Overall is very good.
Partner
10/10
Exceptional
16 May 2017
Kimberly

Clean and great location.

The hotel was in a great location. It was clean and the breakfast was very good. I would stay there again.
Family
8/10
Excellent
07 May 2017
Dave and Char

Excellent location and comfortable

Very nice room and excellent bath. Good breakfast with multiple choices. Automatic lights in hallways could activate sooner since it is disconcerting walking into a dark hallway.
6/10
Pleasant
29 Mar 2017
Verified traveler

Only 'hotel' in town?

Large hotel is very quiet in the winter months - one morning I was the only person having breakfast in a large dining room with an extensive breakfast buffet.
Problems:. I had to change rooms because of an electrical power problem affecting my first assigned room; the 'hot water' was merely warm; and the WiFi/internet is unreliable.
The staff were very accommodating but they are working in an aging facility that appears to be the only hotel option in Madalena.
6/10
Pleasant
29 Sep 2016
Tina
Wifi did not work in room. Staff was not overly helpful. Rooms need some sprucing up.
Family
6/10
Pleasant
10 Jun 2016
Howard

Nice Hotel, except for horrible WiFi

Largest hotel on Pico Island but horrible WiFi. Two separate networks - one of Apple and one for PC (neither worked well). Couldn't get signal in my room on the second floor. Had to sit in the lobby to receive and response to email. I had better WiFi in a small hotel in Lajes on the other side of the island. The hotel was good and I would have rated it higher except the horrible WiFi experience. In this day and age, I expect them to have this technology mastered, but it seemed a total mystery to them.
6/10
Pleasant
09 Jun 2016
Rumi

Convenient for ferry

We stay there due to unexpected flight change.
We landed airport but had to wait some other members of family there to catch the ferry, in the next morning.
Hotel was right next to the ferry terminal.

The breakfast was great!!
Full of fresh fruit and pancakes, bread, salad, etc.
Family
10/10
Exceptional
30 Sep 2015
Erin

Clean, quaint room w/ English-speaking staff

Very nice hotel in the small town of Madelena. Arrived early and a room was available so we were able to check in early. Desk service was friendly. And while I do not expect others to speak my native English when I travel to their country, all the staff I encountered spoke English. Room was clean; liked the laminate floor in the room - much cleaner than having carpet in the room. The room was a bit small by US standards, but all I needed was a clean place to rest my head near Mt. Pico and this place was great.
Family
10/10
Exceptional
02 Aug 2015
Verified traveler
Pleasant view of Atlantic and near to the downtown.
8/10
Excellent
18 May 2015
Rui

no wifi on bedroom

Good hotel all around. Just the wifi doesnt work on bedrooms. What is not very helhelpfull:(
Family
10/10
Exceptional
08 May 2015
Zelfa

Pico Island

The best option in Vila Magdalena. Big hotel, Great breakfast... lots of options..
Partner
10/10
Exceptional
25 Sep 2014
Verified traveler

great spot

excellent hotel in every way.
Family
10/10
Exceptional
27 Aug 2014
John Teixeira
Excelent
6/10
Pleasant
23 Oct 2013
Verified traveler

It is the only modern hotel on the island

Pico is a beautiful island but has no significant tourist ameneties - the restaurants are simple and only meant for the local population
8/10
Excellent
05 Sep 2013
Andreja

Comfortable room, good service

We were very satisfied with comfortable and clean room and helpful staff.
Partner
10/10
Exceptional
02 Jul 2026
Matthias
großes Zimmer, schöner Pool, gratis Parkplatz, gute Lage
Bügeleisen ausborgen war nicht möglich
Partner
8/10
Excellent
15 Jun 2026
Hans
Preis-/Leistungsverhältnis ist gut. Die Aussicht ist nicht für alle Zimmer gleich gut. Frühstück ist vielseitig und gut. Gute Lage; am Hafen von der Fähre nach Horta (Faial)
Partner
8/10
Excellent
27 May 2026
Volker Karsten
Mir hat das große Frühstückbuffet gefallen. Parkplatz stand jedes mal zur Verfügimung.
Friends
10/10
Exceptional
24 May 2026
Hans
Unser Aufenthalt im CFS Guest House Ponta Delgada war wirklich hervorragend. Das Guest House ist sehr stilvoll und hochwertig eingerichtet, man fühlt sich sofort wohl. Besonders das Frühstück war ausgezeichnet – alles frisch, liebevoll vorbereitet und von hoher Qualität.
Auch die Lage und die angenehme Atmosphäre haben unseren Aufenthalt perfekt gemacht. Ein besonderes Dankeschön geht an Andreia: Sie ist eine unglaublich herzliche, hilfsbereite und tolle Person, die sich wunderbar um ihre Gäste kümmert.
Wir würden jederzeit wiederkommen und können dieses Guest House absolut weiterempfehlen!
Partner
8/10
Excellent
16 Sep 2025
Ulrich
Alles angemessen
4/10
Poor
26 Aug 2025
Glaydes

Decepcionada, não recomendo!

Não foi boa! Quarto muito pequeno, dificuldade de locooção e o hotel nos cobrou valores exorbitantes!
Partner
10/10
Exceptional
24 Aug 2025
Inge
Die Betten sind hervorragend - einen Meter breit für jeden und feste Matratzen .
Frühstücksangebot ist wunderbar .
10/10
Exceptional
18 Aug 2025
Elisabeth
Excellent hotel in the center of the town. Rooms are rather small but okay. The lighting is not very bright. Equipment of the rooms are according to 4 star hotels. Excellent breakfast. Parking is available but it is better to have a small car. We would return anytime.
6/10
Pleasant
15 Jun 2025
Lisa Alexandra
Ein in die Jahre gekommenes Hotel, Zimmer usw ganz ok - aber der Service hat Luft nach oben. Der Pool ist sehr nett und gemütlich, aber die Poolbar und Hotelbar sind auch nur zur Deko - schade, viele Gäste aber keinen Service. Aber super Anbindung zum Hafen, Zentrum und anderen tollen Spots.
Leisure Partner
8/10
Excellent
08 Jun 2025
Ines
Bem
Friends_and_family Family
8/10
Excellent
26 Mar 2025
carlo
Hotel in posizione pratica e comoda. Struttura anonima. Ottima la colazione
Leisure Family
10/10
Exceptional
06 Dec 2024
Catherine
Nice hotel, comfortable room with balcony and seaview
Leisure Self
6/10
Pleasant
24 Oct 2024
Dirk

Wenn man nichts anderes findet ist es ok

Das Hotel scheint aus einem alten Kloster entstanden zu sein. Es roch nach kaltem Rauch. Das Bad ist ok allerdings fiel der Überlauf in der Wanne ab und die Fugen sind schimmelig.
Den Pool haben wir nicht genutzt. Das Frühstück ist ok und ausreichend aber Vorsichtig beim Saft der flockt aus. Wir haben das Hotel gebucht, da wir einen Tagesausflug nach Faial gemacht haben. Würden nächste mal anders planen. Preis- / Leistungsverhältnis stimmt nicht
Friends_and_family Friends
4/10
Poor
06 Sep 2024
antonio mattia
Albergo nel complesso non adeguato alle aspettative.
Posizione vicina al centro di Madalena. Struttura vecchia, servizi assenti e troppo affollato.
Leisure Partner
8/10
Excellent
11 Jul 2024
Claudia
It is a nice hotel with an abundant breakfast buffet. Unfortunately we had a room with view of the parking lot. We could change to a suite but had to pay €40 per nicht extra. There are rooms with a view on the pool. These are so much better. I guess if you make a booking with Expedia they give you the cheapest room even though you pay the full price.
Leisure Friends
8/10
Excellent
17 Jun 2024
Maria margarida

A minha estafos

Correu bem. Bom ambiente e atendimento
Friends_and_family Friends
10/10
Exceptional
06 Nov 2023
Christer

Lugnt och fridfullt

Bra läge, fin utsikt mot hav o pool. Saknade matställen runt omkring. Bra frukost och städning.
Partner
6/10
Pleasant
12 Sep 2023
Gautier
L'hôtel ne mérite certainement pas ses 4 étoiles. Entre un petit déjeuner industriel (on a les confitures dans les bidons plastiques de chez l'équivalent de Métro directement posés pour se servir, les œufs en poudre baignent dans l'eau, le bacon est gris et baigne dans son gras, les jus sont des poudres bourrées de sucres mélangées à l'eau, le café est plus qu'amer, la salle triste à mourrir alors que la terrasse se trouve de l'autre côté de la fenêtre) et une chambre à la propreté douteuse et digne d'un bon 2 étoiles (pas de coffre fort, présence d'un cafard, poussière visible, linge de toilettes plus qu'usé puisque sans couture et plein de fils, meuble abîmé, pas de ménage sur le balcon qui donne sur le parking bruyant lors des arrivées ou départs des voitures et piétons, voir des bus, télévision sommaire, sèche cheveux des années 90, literie très dure, mini bar vide depuis le Covid). Parties communes très tristes. Parking impraticable car les gens se garent n'importe comment et le nombre de place est dérisoire par rapport au nombre de chambre. Bref, fortement déconseillé ( surtout a à ces prix)
Partner
10/10
Exceptional
05 Aug 2023
Mélanie
Le personnel était très aimable. J'ai aprécié le petit déjeuner pour les \"early bird\" à 5h30 du matin pour ceux qui commencent leur journée très tôt pour grimper le mont Pico.
10/10
Exceptional
12 Jun 2023
Rui

Foi Muito bom!

Correu muito bem, fizemos o check in logo pelas 10h da manhã num apartamento com vista para a piscina...funcionários simpaticos e muito prestaveis.
comida boa e bastante variedade.
Partner
8/10
Excellent
14 Jan 2023
Andreas
A
Business Partner
8/10
Excellent
12 Oct 2022
Marc

Séjour passable

Literie très inconfortable et chambres en vis à vis sont les seuls points négatifs (importants néanmoins)
Partner
8/10
Excellent
22 Aug 2022
Marta

Due notti a Pico

Hotel in posizione centrale comodo per l'imbarco traghetti. Con piscina e colazione e staff molto gentile!
Friends_and_family Family
6/10
Pleasant
06 Jun 2022
Verified traveler
Das Hotel ist sehr gut gelegen zu den Restaurants, Hafen und zu den Ausflugsmöglichkeiten!

Das Frühstück ist ausreichend, jedoch wenn man mehrere Tage hier verweilt ist es einseitig. Es gibt keine Abwechslung.

Die Zimmer sind in Ordnung. Das Bad passt gut, jedoch die Dusche hat einen sehr geringen Wasserstrahl. Das Team weiß Bescheid wird aber nicht korrigiert.
Die Türen und die Gänge/Mauern sind teilweise in Mitleidechaft gezogen.

Der Shuttle zum Flughafen wird angeboten aber er muss bezahlt werden.

Im Großen und Ganzen waren wir zufrieden.
Friends_and_family Friends

Location & surroundings

Caravelas
Rua Conselheiro Terra Pinheiro, 3, Madalena Do Pico, Portugal

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Caravelas

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