Name: The Pearl Hoi An
Address: An Bang Beach, Cam An Ward, Hoi An City, 560000, VN

8/10

Excellent

18 Jul 2026

Mark

Great resort for family of 5. We stayed 6 nights and would have been nice for the bed sheets to be changed at least once. Good location - close to A Bang Beach and Hoi An old town.

Friends_and_family Family

4/10

Poor

13 Jul 2026

Amiad

First, let’s be clear. This is not a 5 star resort. At best, it’s an undersupplied, over extended, large 4 start hotel. Most of the property looks like an abandon mall, covered with photos of what could be in those places, or perhaps what used to be in those places. Its unclear.
For a massive “resort”, having 1 restaurant on site is ridiculous. For a massive resort that brags about its large pool and private beach, never having enough chairs at either is ridiculous. And even if we were occasionally lucky enough to find chairs at the pool, there were no umbrellas.
Children are allowed to run amok at the pool. They even have a giant blow up hamster wheel that the children are allowed to crash into the other guests who are trying to swim and relax. What is there not a designated children’s area?
The breakfast buffet always felt like a war zone in which people have to fight for tables and access to the all too small buffet space for a property this large.
The hotel is also inconsistent with its quality of service. For example, 1 night we were given plastic cups for drinks in our room, and the next day we were told that the hotel doesn’t do that.
In short, save your money and go somewhere else.

Friends

10/10

Exceptional

13 Jul 2026

Timothy

Hosts An and Than have made every effort to make our stay a truly special experience. Their kindness, warmth, and attentive care have made us feel genuinely welcome. We are deeply grateful to them and to every member of the exceptional staff. Thank you all for your hospitality and for making our visit so memorable.

Partner

8/10

Excellent

03 Jul 2026

Helena

Staff were very helpful, large resort. Spa was great

Family_with_children

10/10

Exceptional

18 Jun 2026

Nghi

Exceptional experience!
I am absolutely thrilled with everything and would highly recommend this hotel to anyone. The service and overall experience exceeded my expectations. Thanks to all the staff here for making my stay so wonderful! A special thank you to Sy and Ngoc—these two are magnificent, incredibly friendly, and helpful. Sy went above and beyond to make sure we were completely happy, and even arranged our transportation to the airport. Exceptional service!

Family_with_children

10/10

Exceptional

07 Jun 2026

Walter

Our room had a wonderful ocean view and was clean with all the necessary amenities. The staff were friendly and polite. They were very helpful. Loved the buffet breakfast each morning. Only a 15 minute drive to Hoi An Old Town and a casual 10 to 15 minute stroll to An Bang Beach Village.

Family_with_children

8/10

Excellent

16 May 2026

Melanie

Room was clean, however a very long distance from the pool and beach. Private beach and pool were fantastic, as was the gym. Buffet breakfast offered a range of choices.

Partner

10/10

Exceptional

14 May 2026

Steven John

We had a fabulous time at the Pearl, from reception to house keeping everyone is happy to welcome you as family and is genuinely pleased you have chosen their hotel. We stayed in a superior room on the 3rd floor with seperate lounge and bedroom. Both rooms were huge and each had an ocean view balcony. The bedroom had plenty of storage and the bed was delightfully soft. The bathroom was well equipped with toiletries and spotless, large walk-in shower and plenty of towels. We stayed 10 nights so had extras included like 6 pieces of laundry each day, mini-bar refilled and afternoon tea. The resort is beautifully maintained by friendly staff inside and out. The vast pool area with various water depths was very safe for all ages and no fighting over loungers as they were plentiful. Steps down to the beautiful beach had more seating. The included breakfast was substantial and had all options hot and cold, as we were there for Reunification weekend it was very busy but tables were available and the Manager apologised which was a nice touch. The on-site eating is limited but that could be quiet season. An Bang is 1km walk along the road or beach where the choice of amazing food is endless. There is a free shuttle bus to Hoi A but limited times and the last bus home was 6pm, a little too early but a Grab taxi/bike was so cheap it didn't matter. We looked at the apartments for future family visits and the 2 bed/bathroom would be ideal for parents and kids, amazing hotel.

Partner

2/10

Poor

05 May 2026

Lindsay

They want to charge be 8,460,00 for two loads of laundry. My fiancé also got a skin rash from the pool. They add too much chlorine. Not to mention the beach is restricted to a kid size area where you can’t even go out beyond the wave break. If your going to restrict guest to a single area at least invest in a grimace area.

P.S.

In Vietnam hotels have no authority over beaches, you can ignore them. But this hotel will threaten you if you don’t go to swim area dispute having absolutely no legal right to do so. Make it bigger then a kids pool or let us swim.

Partner

2/10

Poor

02 May 2026

Dale

Stay elsewhere this place is an overpriced 3 star facility...

Family_with_children

10/10

Exceptional

24 Apr 2026

Colin Alan

Stayed for 3 weeks it was wonderful. The staff were amazing and the facilities were great. Internet was great and we had 6 pieces of laundry free per day. Breakfast was fantastic, the pool area was fantastic. We never had one issue in the whole three weeks we stayed.

Partner

8/10

Excellent

18 Apr 2026

Natalie

Property was aging, breakfast was good, there was a large selection. Staff were good. Room was ok, was noisy, able to hear other guests.

Self

6/10

Pleasant

18 Apr 2026

Christopher

The property is a little run down and there are many vacant storefronts. It is still a nice hotel overall, but the photos online are somewhat misleading. The service staff personnel were very friendly and helpful.

Partner

10/10

Exceptional

11 Apr 2026

Jared

The resort is huge and has much to offer. Big pool, convenience store for late night snacks, restaurant, large morning buffet. Lots to see and do.

It looks like this resort offered much more in the past but covid might have caused a lot of places to close. Would definitely stay here again.

Family_with_children

6/10

Pleasant

11 Apr 2026

Ben

Let's start with the positives because there aren't many. Price of the room was very cheap for the size and included breakfast. Aircon worked perfectly in the family room area. Nicely kept gardens and a very big pool overlooking the ocean. House keeping very attentive and kept the room nice and tidy. We had a 19lt bottle of water to use for our 8 night stay included as well as 4 items of clothing washed free of charge each day. The negatives - Upon entering our room on day one we had to go back to reception as the phone wasn't working, the hot water wasn't working and one of the aircon remotes didn't have batteries in it. All were fixed In a timely manner but was not a great first impression. Aircon didn't work very well in the bedroom. The breakfast was really poor. To expect to cater for what would've been nearly 600 guests staying at any one time with the tiny facilities they had was a joke. There was no change to the offerings over the 8 days we stayed. One tiny egg and pho station always with at at least 20 people in line waiting. Extremely sugary fruit drinks that tasted awful. Food always running out and a mismatch of dining chairs that looked like a mix of a wedding venue and breakfast area. Overall I'd liken it to feeding time at a zoo. This was also the only venue for lunch and dinner which we didn't bother even going too. The pool although large was like having a nice warm bath. Was never cold. Also always ran out of towels and sunbeds. Wouldn't recommend to stay.

Family_with_children

10/10

Exceptional

10 Apr 2026

Alister

Perfect for families. Villa was lovely. Great relaxed place to stay.

10/10

Exceptional

06 Apr 2026

elizabeth

Lovely hotel conveniently situated to visit Hoi An without being in the thick of it. The most beautiful hotel swimming pool I’ve ever experienced, a real hit with the children. Fresh and varied breakfast buffet and lovely family suite with 2 bedrooms and 2 bathrooms as well as kitchenette and living area. Also walking distance to A Bang beach with bars and restaurants. Overall a fantastic stay, would recommend.

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Gary

Excellent room. Great pool and beach area. Very friendly and helpful staff. Great for a family.

10/10

Exceptional

28 Mar 2026

Lucy

We had the most beautiful stay at The Pearl Hoi An and honestly couldn’t fault the experience. The resort itself is stunning — the rooms are modern, bright, spotless and feel so fresh and new. The pool area is incredible, the beachfront location is gorgeous, and there’s even a lovely little strip of eateries just a short walk outside the resort which was super convenient. The food throughout our stay was consistently amazing — from daily breakfast to high tea and lunch, everything was delicious. Cocktails were a little on the lighter side, but the beer was cold and perfect, so no complaints there!

What truly made our stay unforgettable though was the staff. Every single person we encountered — from reception to security to the drivers — were so kind and helpful, but a special mention has to go to Tracy N, Amy V and especially Chau Chao. Chau Chao went above and beyond for us every single day, helping organise transport, activities and anything we needed. One day she even stayed back after her shift just to assist us when we were returning from Old Town — such a genuinely beautiful and caring person. We are so incredibly grateful. The only small downside was that some of the shops and restaurants within the resort appeared to be closed, but it didn’t take away from our experience at all. We truly hope they reopen in the future. Overall, such a stunning resort with exceptional service — we would absolutely return!

Business Family_with_children

10/10

Exceptional

26 Mar 2026

Frederic

Very good

10/10

Exceptional

21 Mar 2026

ren

It was really nice to get away

6/10

Pleasant

20 Mar 2026

Julie

The staff were lovely. Our room was upgraded when we arrived. Which was nice. However, I had booked an Oceanview and with the room upgrade there was a glimpse of the ocean if
you stood on tip toe on the balcony. The resort is definitely not 5 star more like a good 3 star. They advertise shops, cinema etc. They are closed down. Half the resort is closed down. Its like a ghost town. The room was clean, the bed very comfortable and breakfast buffet was really good. I was really disappointed that the shuttle service was very limited and you had to book it and give 2 hrs notice. It didn't operate until 230pm which was useless. You have to get a taxi/grab anytime you leave the resort. Its the strangest place we have ever stayed. It felt weird, half of it closed and unmaintained. It would have been amazing in its day.

Partner

2/10

Poor

19 Mar 2026

Hannah

The room not same on the westside

10/10

Exceptional

17 Mar 2026

Emanuela

Beautiful resort style with amazing pool views and beautiful staff.

Friends

8/10

Excellent

16 Mar 2026

Melinda

The breakfast was lacking. The staff are very friendly. The gym is needs maintenance

Self

6/10

Pleasant

14 Mar 2026

mellisa

Ocean view abs pool lovely. Property looks tired and has awful meal options besides breakfast. There's no lounge or place to get a cocktail, there's zero amenities besides a pretty sad gym.

Partner

10/10

Exceptional

11 Mar 2026

Sharon

Staff were exceptional. Room was spacious, modern & very clean. Lovely view of the ocean & garden. Suite had a kitchen with kettle & toaster but no dishes, cutlery etc?? Good size fridge / freezer but very very noisy. Had a small balcony but only a plastic stool to sit on. Metal railings & air con housing were very rusty & badly corroded so didn't look 5☆ quality. Few local restaurants & spas across the road from hotel, which were good & a 15 minute walk to An Bang beach with lots of places to eat & drink.

Partner

10/10

Exceptional

09 Mar 2026

Alexander

Great pool, staff was helpful

Family_with_children

8/10

Excellent

08 Mar 2026

Tuong

Weather wasn’t great, can’t enjoy the beach, property door outdated, trouble lock and unlocked. But overall good friendly staffed. Would I stay here again. Maybe not

Family

6/10

Pleasant

28 Feb 2026

catrin

The place is huge but very down and many shops and rooms closed. Staff are wonderful and pool is nice and big. Lots of trash and finish made the beach unusable. About a 15 minute walk in to A Bang town where all the action and restaurants are.

Friends

8/10

Excellent

24 Feb 2026

Rod R

Staff were excellent.

Partner

6/10

Pleasant

23 Feb 2026

Hoangyen

Room was ok, I had a terrible experience in Spa, they was stopped me and charged a fee before receiving any service, while other customers weren't treated that way.

6/10

Pleasant

22 Feb 2026

Binh

The room is ok, i was have a horrible time at spa, they stopped me at the door and tell me pay before the service. When I checked in I have 20% discounts from the hotel, they not take accepted.

Friends_and_family Friends

4/10

Poor

19 Feb 2026

Clarissa

The service and policy at this resort is not customer first or friendly. The food quality at the breakfast buffet was not great…there were no cups one day and had to drink tea out of a small 50 ML paper cup… there was no tables to sit at. It seemed that the resort was understaffed and so as people finished eating tables were not being cleared fast enough for other guests…given the busy tet holiday season it was disappointing. If you served yourself, you could not take your meal back to your room. You had to eat it at the buffet hall. This made no sense to me even a teacup wasn’t allowed. I would not recommend this resort no come back to stay here.

Self

10/10

Exceptional

19 Feb 2026

Belgin

It was a great hotel by the ocean we had a free upgrade to an ocean view room with a balcony. It was great.
Breakfast was full of options for both Asian and western
Rooms were spacious and clean
Staff was friendly and helpful

Partner

8/10

Excellent

04 Feb 2026

Stefanie

Our family of 4 stayed in the two bedroom apartment and had no complaints with the room. It was clean, spacious and had two balconies and two bathrooms. Beds were really comfy too!!

Although it was equip with a kitchenette, it was clear that no cooking was allowed in the rooms and there were no utensils or plates so im not sure why they are in the rooms.

The hotel is massive but was very empty which we found odd. Nicely situated on the beach but had to walk down to other resorts that had chairs/beds. Would be great if they provided that. The pool was great for the kids and was clean. Lots of chairs there.

Breakfast buffet appeared big but was just okay. Definielty nice it was included.

Location is far enough from anywhere where a grab/taxi is required. On the flip side you get the quiet which we appreciated.

All the staff were awesome and so helpful and the spa is amazing!!! I had the best massage and facial for such a great price with top notch quality service. Highly recommend!

Overall I would recommend this hotel for family stays and more so if you are looking to relax and get out if the hustle and bustle of the city.

Leisure Family_with_children

6/10

Pleasant

01 Feb 2026

Monica

The staff and the facilities were good. The beach was full of garbage from the ocean every day and they didn’t clean it. Was quite disgusting and for a 5 star hotel was very disappointed in that regard. No beach chairs or umbrellas so I guess they assume everyone wants to sit by or swim in a pool

Leisure Self

10/10

Exceptional

27 Jan 2026

Agnes

The staff so really helpful and accommodating, the the bell hops at the main entrance, the reception staff (really helpful) to the waiting staff in the restaurant - they all made sure you were looked after and were very attentive to what ever you needed.
Special mention to the little Pizzeria place down the bottom as you go down the escalators… life saver when the restaurant is closed and love the burgers (must try).

Leisure Partner

10/10

Exceptional

22 Jan 2026

David

Excellent! Thank you An at the front desk :)

10/10

Exceptional

21 Jan 2026

Ranjan

rooms were no issues. staff was friendly. food was good

Leisure Family

10/10

Exceptional

19 Jan 2026

Gillian

Room was really nice, got a lovely upgrade to a sea view.
Staff were very helpful & happy.
The resort is really clean.
Food was outstanding.

8/10

Excellent

12 Jan 2026

Vivek

Good staff

10/10

Exceptional

10 Jan 2026

Monette Shari

Great experience very good for families with children or groups

10/10

Exceptional

06 Jan 2026

David Santiago Zarate

Excelent

Leisure Family_with_children

8/10

Excellent

05 Jan 2026

Cecilia

We stayed at one of the Villas to accommodate our family of nine. It was the perfect size with a large kitchen and sitting area on the main floor. The Villa was clean, and while some parts of the property were dated, only the adults noticed, the kids did not. Some of the AC units in the rooms were not functioning properly, with one being too hot and another too cool. Service was great because maintenance workers came shortly after we informed the front desk. I enjoyed the breakfast buffet, but my husband and children did not. I thought the variety was great with Asian and Western dishes to accommodate all palates, but they would rate it a 4/10 at best. I'd rate it an 8/10. The resort was understaffed at breakfast. Service remained good but you could tell they were stretched thin. We spent Christmas at this resort. The resort grounds were weird. There were many vacant storefronts. It seemed like they built it with the hope that there would be many more patrons, but the only time it felt busy was at breakfast and other times, it wasn't as busy.

Leisure Family_with_children

6/10

Pleasant

28 Dec 2025

KAREN

Huge resort. Staff could not do enough to assist. Our room was amazing, but the resort could do with some

10/10

Exceptional

24 Dec 2025

Orr

Excellent

8/10

Excellent

16 Dec 2025

Wei Lie

View

Friends_and_family Family

8/10

Excellent

08 Dec 2025

David

Although a little dated, the property had one of the most lovely Christmas displays we have seen in our travels in Vietnam. The hotel management were very attentive to us and did their best to ensure our stay was enjoyable. It’s situated right on the beach, which would be great in warmer weather. The town is about 15 mins drive away and cost about 100,000 dong one way.

Leisure Family_with_children

10/10

Exceptional

30 Nov 2025

Hai

Friendly staff. Excellent pool area -clean and easy access. Loved the multiple daily complimentary shuttle service to and from Old town Hoi An.

Leisure Family

10/10

Exceptional

30 Nov 2025

Jacqueline

Beautiful and quiet resort!! If only the weather was a bit warmer than the kids could have make Sue of the pool more. Overall a lovely resort

10/10

Exceptional

08 Oct 2025

Kassandra

Amazing resort hotel! Staff are kind and always ready to help… the rooms are clean and massive, comfortable beds and sofas, wifi is free everywhere in the resort, food is top notch! I will be coming back with my family.

Leisure Family_with_children

6/10

Pleasant

07 Oct 2025

Molly

The rooms were lovely, but the whole property needs a good water blast. Breakfast seemed to never be fresh and the blasting aircon was needed but surely there is an alternative to air blowing on your table. A basic place to stay with a decent pool for young kids - excellent service at the front desk and door. The massage and facial was terrible and the lady needed training, I could have got better in Hoi an on a side street. Whole thing just needs a \"face lift\".

Leisure Family

6/10

Pleasant

04 Oct 2025

Elizabeth

Beds and linen were lovely. Cleaning staff in rooms did a terrific job. I came here to be in Vietnam and this property doesn’t offer that.
Big pool, well maintained. Everyone is making an effort but it’s a huge property and it lacks an atmosphere. It’s the little things. Like charging for pool toys, breakfast in a massive space with no view. It’s an isolated location and down the road is this amazing Anh Bang Beach with a vibe to draw from but we were constantly spoken to in English not even a Vietnamese Thankyou. It’s a hard property to spend time in after being in Ancient Town but if you want a ‘western’ style experience and a big pool and a really comfortable bed then it’s terrific.

10/10

Exceptional

05 Sep 2025

Sophie

We had an excellent stay at The Pearl Hoi An! From the moment we arrived, the staff made us feel so welcome and went above and beyond to ensure our comfort. To our surprise, we were even upgraded to a spacious beach view apartment, which made our stay even more memorable. The room was modern, clean, and beautifully designed, with everything we needed for a relaxing visit.

The facilities are top-notch, and the atmosphere is both peaceful and luxurious. We especially loved the attention to detail and the warm hospitality that made the whole experience feel so special.

We would absolutely recommend The Pearl Hoi An to anyone visiting the area and can’t wait to return!

Leisure Partner

8/10

Excellent

04 Sep 2025

Kate

Great pool! Very big resort ! Breakfast lots of options OK

Leisure Friends

10/10

Exceptional

29 Aug 2025

Robert

What I liked

The rooms were spotless, spacious, and very comfortable with good storage, a free weekly-replenished minibar, and British plug sockets with USB ports in convenient places. Beds were excellent for a good night’s sleep, and daily housekeeping was always to a high standard. Staff were friendly and helpful throughout. I also really appreciated the complimentary laundry service – six items per room per day – which is something I’ve not come across before on a two-week stay and it made a big difference.

Transport was straightforward: Grab taxis were cheap and reliable (around £3 for a 6-seater to the old town), and the walk to An Bang beach with its restaurants and bars was easy. ATMs were everywhere, and with the right card (I used TSB and Monzo) there were no extra charges, which worked far better than bringing too much cash.

⸻

What was unique

The free daily laundry allowance was a real standout – it’s rare to find that in a hotel stay of this length and it added real convenience. Having British sockets already fitted was another unexpected bonus, removing the need for adapters. The combination of free minibar, high-quality room cleaning, and consistently comfortable beds made the whole experience very easy and stress-free.

Leisure Family

6/10

Pleasant

25 Aug 2025

Lisa

An Ok hotel

An ok hotel. It could do with a refresh as my room had dirty marks across the walls and was I desperate need of some paint. The balcony railings were rusty and were too small to sit out on. The reception staff often struggle to communicate in English, meaning that things often needed to be explained over and over again. Mall doesn’t exist as it is numerous empty units. A bit hotel but it has no soul.

Self

10/10

Exceptional

18 Aug 2025

Craig

Lovely resort and a good price. You can get food, massages etc at the small village either via the beach or road.

Leisure Partner

8/10

Excellent

13 Aug 2025

C L

Very spacious and clean rooms (two bedroom family executive suite) with cleaners everyday along with 6 items of clothing available for washing free of charge every day.
The pool was warm and spacious.

The only downside was the bar which closed prior to the advertised 10pm on a number of occasions.

Would recommend to any family visiting Hoi An.

Leisure Family

10/10

Exceptional

09 Aug 2025

Melanie

This hotel is a great place to relax. Great pool. Breakfast has plenty of options. It is a ten minute drive to Hoi An old town. The staff are friendly and helpful. Perfect for families.

Leisure Family

10/10

Exceptional

08 Aug 2025

Evan

Had amazing time in this resort so far one of my favorite places Vietnam you owe me nothing I came I enjoyed and I left with joy

10/10

Exceptional

02 Aug 2025

Kerry

Pool is awesome great for kids. The buffet breakfast was great but no aircon and very boring atmosphere. Staff very friendly and nothing was too much trouble. Enjoyed our stay

Leisure Family_with_children

6/10

Pleasant

01 Aug 2025

Barry

Overall experience was not great. Lack of communication and information from staff was very poor. Housekeeping staff were good. Room we booked was a premium ocean view. Hardly could see the ocean from our room was actually looking over the resort. Very misleading. Overall disappointed with our stay

Leisure

6/10

Pleasant

01 Aug 2025

Gary

The only thing what was 4 star was the front deck staff and security and door men the rest of the resort was tried in need of a upgrade nothing like the brochure the mall was deserted and abandoned the hotel restaurant was over priced Aussie tourists beware spent 10 days there

Leisure Partner

10/10

Exceptional

30 Jul 2025

Judy

The service was great and staff were friendly. Nice amenities and spa was amazing.

Leisure

10/10

Exceptional

26 Jul 2025

Timothy

Great pool. Great place for kids

8/10

Excellent

23 Jul 2025

Wayne

Property was very good.
Staff were great, no complaints whatsoever.
Food quality could have been better.
Room/ apartment was great.

10/10

Exceptional

19 Jul 2025

j jaime

Excellent for families. Quiet, clean, friendly staff

Friends_and_family Family

6/10

Pleasant

18 Jul 2025

Clairisse

Very hard to converse with Customer Service, Google translate had to be used. room was cleaned / tidied daily ...cups and glasses were washed and left on sink ( no new ones given) breakfast buffet was a nightmare ..yes it was included in the price however at least 300 people each morning in a huge hall with limited air-conditioning was not very pleasant, not to mention hands touching food and putting things back. You were lucky to find a table...if you did.. you had to walkthe length of the hall to get to the one food area. We had a two bedroom apartment with a balcony ..however only one person could stand on the balcony at one time...a lot of vacant shops within the hotel made it look dated and rundown. Pool was nice but you could never get a sun lounge as there was not enough for the amount of people staying at the resort. The pool bar was badly managed and we waited 45 minutes for two cocktails ...after approaching the staff for our order ...we received a very substandard cocktail .. that you could not taste the alcohol ..not enjoyable. Would not recommend.. and wouldn't stay again... After ten days there Idefinitely would not consider this hotel 5 star as its rating suggests. I would not stay here again.

Leisure Family

8/10

Excellent

18 Jul 2025

Ashley Rhys

It was great, sad to see so many unopened businesses around the hotel..
The location was great and experience and ease of pick ups for grabs and transport was great

Leisure Family_with_children

6/10

Pleasant

15 Jul 2025

Brooke

We booked this resort as a fancy treat during our backpacking trip, and it did not quite live up to expectations. The hotel is fine but a little run down. Many of the shops and restaurants on the property appeared to be permanently closed or never opened. Our room had a beautiful view of the beach. It was tidy, but not spotless, and the it looked a little worn. The hallways and elevators smelled.
Overall, it was a perfectly acceptable accommodation for a budget or mid-range traveler, but because we were looking for something special, we canceled and went elsewhere. The staff were very helpful and understanding.

Leisure Family_with_children

6/10

Pleasant

15 Jul 2025

Leslie

Family vacation

Parts of the facility were nice but parts were abandoned/run down. Pool area was nice but pool chairs were hard to come by. Not enough chairs down on the beach. Didn’t realize the resort was as big as it was and the large dining hall buffet breakfast was pretty unappealing.

Friends_and_family Family

10/10

Exceptional

15 Jul 2025

Stephen

Great experience as first time travellers to Vietnam. Would strongly recommend the Pearl

Leisure Family

10/10

Exceptional

07 Jul 2025

Anthony

Had an excellent time. Nothing was too much for them. Manager Dung was really helpful. Apartments large and very clean.

Leisure Family_with_children

10/10

Exceptional

05 Jul 2025

Odelle Aileen

I love this hotel. It is peaceful and beautiful. Breakfast is fabulous. The pool is delightful. Staff are friendly. Wheelchair accessible. This is my new favourite hotel. Close to the beach. I love love love The Pearl Hoi An
Thank you for hosting us. So relaxing

Leisure Family

10/10

Exceptional

01 Jul 2025

Viky

Amazing

10/10

Exceptional

14 Jun 2025

Maria

Beautiful property. Excellent accomodation. Friendly staff & service exceptional. Thoroughly recommend ⭐️⭐️⭐️⭐️⭐️

Leisure Friends

8/10

Excellent

08 Jun 2025

Karen

A great location on the beach. Our room was spacious with a lovely sea view& double balcony. Only feedback would be to have more regular shuttle bus into Hoi An centre. There were only 3 buses a day & the bus only had 12 seats which isn’t enough for such a large hotel.

Leisure Partner

10/10

Exceptional

02 Jun 2025

Alan

Breakfast was awesome, heaps of choices

Leisure Partner

10/10

Exceptional

01 Jun 2025

Carlos Arturo

This is a resort quality lodging that is right on the beach. It is vast complex the includes a movie they're. Rooms are spacious, clean, and well appointed. Stay includes a sizeable buffet breakfast that has Asian as well as western food. The pool is huge and by the beach. The private beach is never crowded with fairly calm waters. Overall experience was great

Leisure Self

10/10

Exceptional

23 May 2025

Carlos Arturo is

It is a luxury resort like feel at a budget friendly price perhaps due to booking through Expedia. Reception and check in was hassle free and was able to get room early. Room was spacious with a great view of the garden, pool, and the beach catching some nice sunrises. Their complimentary breakfast buffet had a variety of food items to satisfy anyone's palate. The place is clean and well maintained. Nothing negative worth mentioning. Riding into town is only a free shuttle away or through Grab for a more expedient offer

Leisure Self

10/10

Exceptional

22 May 2025

Ashleigh

Beautiful large grounds.
Nice spacious rooms and fun pool for the kids. They also enjoyed the playground and indoor play space.
It is a bit of a walk to An Bang beach along the sand (i would happily do it, but kids weren't keen)

Leisure Family_with_children

10/10

Exceptional

21 May 2025

Katrina

This hotel was amazing to finish off our vacation.
The quiet beach is very beautiful. Food was amazing. Staff was very friendly and super nice. The pool was big and lots of room to relax

Leisure Family

8/10

Excellent

19 May 2025

Robyn

Pool is excellent, and love it is so close to beach

Leisure

8/10

Excellent

16 May 2025

Van Dung

Very good

8/10

Excellent

02 May 2025

Robert

Only one Bar within the facility and room refrigerators are wine coolers they don’t cool anything!

10/10

Exceptional

01 May 2025

Luu

Love it, very clean and beautiful.

Leisure Family

2/10

Poor

29 Apr 2025

Suleyman

The open buffet breakfast is a complete disgrace. I have never seen anything like it in my life. There is no cheese or even eggs to eat. In short, there is nothing. I even have the pictures. I am not exaggerating.

Business_and_leisure Friends

10/10

Exceptional

28 Apr 2025

Johan

Beautiful very large pool with ocean view. Good spot for family. Scooter rental available in village next door, easy to ride around!

Leisure Family

10/10

Exceptional

26 Apr 2025

Daniel Joseph

Our stay at The Pearl Hoi An was a wonderful time. We loved the breakfast buffet, it was always a great start to our day, with plenty of variety to enjoy. The location was excellent with a beautiful beach and a short shuttle ride to Hoi An. The service was exceptional, and the staff were very friendly and made us feel welcome. The laundry service was very convenient for our long 19-night stay, and despite staying so long we never got bored. Every day was paradise. Thank you for everything, I would definitely love to come again some day!

Leisure Family

10/10

Exceptional

23 Apr 2025

peter

I loved the people that worked there they were wonderful, the food was great it was always very clean, the woman that owned the little store needs to be praised for what she does she’s a wonderful woman, never stops smiling can you people tell her for me please she was a highlight, I look forward to coming out there again thankyou you for a wonderful holiday

Leisure Family

6/10

Pleasant

14 Apr 2025

Paul

Good location and friendly staff. It would have been nice to have chairs on balcony so we could sit outside and enjoy the beach view. I did ask for them a few times but they didn’t provide.

Leisure Partner

10/10

Exceptional

29 Mar 2025

Jennifer

Good complex, fantastic customer service, nice rooms, protect a little dated and rusty

Leisure Family

8/10

Excellent

28 Mar 2025

Sandi

Great stay for R&R stay was very friendly and quick to help in any way. The room was lovely bed & pillows super comfy! the breakfast buffet was one of the bests we have had in Vietnam. Other dining was just average and portions small. Pool was lovely and the beach was great not far walking to the little village of An Bang beach.

Leisure Partner

10/10

Exceptional

20 Mar 2025

Linda

The staff at this hotel were exceptionally helpful, both before during and after our visit. We were a large group of adults and children and were given rooms close together. The rooms were spacious and clean with everything we needed. Breakfast was a large array of goodies and the other meals we ate in the hotel were all of high quality.
The staff keep all public areas clean .and the reception staff are helpfu and friendly. They went above and beyond to arrange some complicated transport for our large group and when one of the children left a toy dog behind they went out of their way to find it and arranged for it to be returned.
Very much hope to return for another visit. No hesitation in recommending.

Leisure Family_with_children

10/10

Exceptional

20 Mar 2025

Paul

Overall very good place to stay convenient Location pool area excellent
little bit disappointed with Number of resort shops that were empty and several outdoor areas quite dark to walk around in of an evening
Excellent breakfast and all staff extremely helpful and friendly
Would recommend and would definitely stay at the resort again

Leisure Partner

10/10

Exceptional

14 Mar 2025

Terry

Not long after arrival, I walked around the complex and couldn’t figure out what was going on here. The lobby is beautiful, the restaurant and food are really good, the rooms are clean, modern and spacious. Yet, there’s abandoned shops, all through the complex. It turns out that covid decimated that side of it.

It’s a really cool place. My kids and I had a great stay. Throw a few dollars into a coffee or two in the shops that are open and encourage it to grow.

Leisure Family

10/10

Exceptional

14 Mar 2025

tracey

Absolutley fantastic stay for 21 nights 4 of us. We had a warm greeting on arrival and we were informed we had been upgraded to fabulous rooms. Staff were all fantastic and we felt so well looked after throughout our stay. We were given numerous complimentary items durig our stay. I must give a special thankyou to Mr Dung whom we felt made sure wehad a great stsy along with all the staff. We were also spoken to by James asking about our stay and gave us a farewell gift!! The hotel and staff amazing , tha kyou everyone. We are aiig to be ba k theresoon

6/10

Pleasant

13 Mar 2025

Tin

Property is old. Beach area is dirty. We could have stay at other areas.

Leisure Partner