Name: Country Inn Suites By Radisson Grand Rapids Mn
Address: 2601 South Hwy 169, Grand Rapids, 55744, US

4/10

Poor

25 Jul 2026

Stephen

Run down, pool and hot tub out of commission, breakfast was pretty much nonexistent, generally very dingy. Room reeked of pot and turned down flat for a new room. Fine for a single night on an emergency basis, but for a planned stay, there’s a dozen nicer places literally within sight of this dive.

2/10

Poor

12 Jul 2026

heather

Property is run down and dilapidated. Also used for short term rentals. First floor is excavated and closed as were told they cannot get insurance claim to repair water main break danage from last year. Why is this property even on Expedia?

8/10

Excellent

11 Jul 2026

Kathie

I don’t like being negative BUT the room had stains on the carpet and dirt in the ceramic tile. The room was quiet and nice and cool!!!

Family

8/10

Excellent

06 Jul 2026

David

There had been water damage and in process for repairs, so the first floor was not available. The second floor was the only rooms available. It was an older facility, however, my room and hallways were clean and well maintained. The breakfast was sparse because the kitchen area also had water damage. All in all a pleasant stay and good value for the price.

Self

2/10

Poor

08 Jun 2026

Robert A.

Place was under renovation from a water main break 6 months ago. Whole main floor including lobby and breakfast area had no lower walls and no flooring.
Can't back out due to hotels.com complexities.
Keys did not work after carrying luggage upstairs.
When key situation was resolved room was not made up. Had to wait till that got done.
Carpet in room was stained and literally sticky to bare feet.
Run by cousins of The Clampits.
Ice was from a bag behind desk because no functioning ice machine.

Friends_and_family Friends

4/10

Poor

24 May 2026

Rick

This hotel had a water main break 5 months ago and the hotel is a disaster. There is no carpet on the first floor, the pool and amenities don’t work and they can only serve a minimal breakfast. Simple things like an ice machine which has nothing to do with the water main break didn’t work. I’m amazed this hotel is allowed to be open given the conditions. Our room was clean so at least that felt safe.

Family

6/10

Pleasant

20 May 2026

Shawn

They had water damage, entire main floor was closed including pool
TV didn't work even after they said it was fixed. Breakfast was limited. Very out dated room

Partner

2/10

Poor

10 May 2026

Nicholas

This place was an absolute disappointment and far below expectations. From the moment we arrived, the property felt neglected and in serious disrepair. The condition was shocking—missing carpet, exposed areas without proper drywall, a terrible parking lot, and overall cleanliness issues throughout. The pool and hot tub were closed, which was a major letdown and not clearly communicated beforehand.

The environment was loud, dirty, and extremely unwelcoming. Staff were not friendly, and the entire experience felt uncomfortable. Guests deserve an honest warning before booking, as this hotel did not match reasonable expectations in any way.

I would absolutely not recommend staying here. Save your money and look elsewhere.

Family

2/10

Poor

03 May 2026

Steve

The location had water damage on the first floor in Jauary, not fixed, a mess, no awareness of the issue, no pool, miminal breakfast as stated on website. No elevator, total disrepair!!!

Partner

4/10

Poor

25 Apr 2026

Ken

We booked this hotel in anticipation of using the pool, it was however not working and we were not aware of this or we’d have booked elsewhere. The room was very expensive for the lack of amenities and cleanliness issues. They had a water line break and it flooded the main level, we stayed on the second floor (no elevator fyi). There was a strong pungent aroma of cleaning products in our room and we slept with the window open all night even though it was cold at night. Breakfast was average . I do not recommend this hotel, maybe if it was a lot cheaper during the repairs stage as there’s no carpet in the main floor, it’s musty smelling and the drywall is cut out 3’ up the wall all over. We lhad a few hours of sleep eft at 4:30 am. $175 not well spent and will never be back.

Partner

10/10

Exceptional

19 Apr 2026

Sarah

I showed up to the property and was immediately greeted. The guy behind the counter was really nice. Explained and apologized for the inconvenience of the end door not working and went and opened it so I could park on that end and carry my stuff in. Very quiet and peaceful. No issues at all. Room was very clean.

Partner

2/10

Poor

13 Apr 2026

Laurie

The pool broken and flooded out the place there was no pool no hot tub no breakfast no first floor. It was a mess. They claim that the property will be all remodeled by July 2026. I look forward to seeing that.

Family

10/10

Exceptional

26 Mar 2026

Shawn

Great place

10/10

Exceptional

16 Mar 2026

Mark

Working hard despite recent main water break

2/10

Poor

22 Feb 2026

Patricia

The only thing positive I can say about the room is the water pressure was excellent. They overcharged me for the room, & it was not really clean. I will never stay there again!

Partner

4/10

Poor

14 Feb 2026

Debra

The pool was out of order, as was the pool.
They said there was a main water pipe leak so the entire first level floor was taken down to the cement with Sheetrock removed about 18 inches from the floor.
The free breakfast consisted of frozen sandwiches, or refrigerated yogurt, with no place for seating.
We would have canceled but it was non refundable.

Leisure

6/10

Pleasant

04 Feb 2026

Kevin

There was no prior information that the main floor had been flooded. Second floor window was iced up, rooms humid, no breakfast available. Should have had reduced pricing and updated information.

Business Partner

4/10

Poor

30 Jan 2026

Jay

The hotel flooded, there wasn't notice about the conditions, and the property in general wasn't up to hotel chain standards.

Business Self

2/10

Poor

25 Jan 2026

Polly

The hotel was flooded. I was not notified so that I could not plan and get a different room. I arrived at the hotel at 5pm and had to find another hotel room.

8/10

Excellent

11 Jan 2026

Luke

Great staff clean rooms pool closed

6/10

Pleasant

04 Jan 2026

Paul

Room was in need of repair to drywall damage and peeling paint in the bathroom. Staff was helpful and professional.

Friends_and_family Friends

10/10

Exceptional

30 Dec 2025

Linh Trong

Very clean, all tidy, great receptionist, great welcome chat at check-in!

Business_and_leisure Self

6/10

Pleasant

23 Dec 2025

Shaun

For what it was it was

8/10

Excellent

20 Dec 2025

Saul

All good

Business

8/10

Excellent

30 Nov 2025

Lydia

Staff was great, place was clean. Disappointed to not have working WiFi, a pool, or hot breakfast as expected.

Leisure Partner

10/10

Exceptional

29 Nov 2025

David

Yes

Partner

6/10

Pleasant

06 Nov 2025

Sara

Hotel is old and rundown. Check in took a long time. Clerk kept saying my card didnt work just for incidentals.

Business Self

10/10

Exceptional

04 Nov 2025

Jim

Everything was excellent: check-in, parking, next-door restaurant recommendation, beds, room condition, continental breakfast, check-out!

Leisure Partner

6/10

Pleasant

01 Nov 2025

victor

The pool doesn't work the whirlpool doesn't work

8/10

Excellent

21 Oct 2025

Peggy Joanne

The beds were very comfortable, with good pillows. The desk staff were very friendly & helpful. The breakfast featured a variety of items (sandwiches, fruit, waffles, cereal, pastries, and ESPECIALLY biscuits & sausage gravy -- so good!!) Unfortunately, the ice machine was broken, but the desk staff filled my travel mug for me from the kitchen. Good stay!

Leisure

4/10

Poor

19 Oct 2025

Marie

So many things not available as advertised including pool, hot tub, ice machine, breakfast, and soap.

Leisure Partner

4/10

Poor

18 Oct 2025

Erin

I should’ve read the reviews rather than just looking at the star rating before booking this hotel. It’s obvious the owners don’t want to invest any money in this property. The pool and hot tub were still out of order, no ice machine, a check-in. The girl told me that they serve a hot breakfast, including omelettes, which was completely unreal. The bathtub in my hotel room had a ring around it where it appeared somebody had taken aIt’s obvious the owners don’t want to invest any money in this property. The pool and hot tub were still out of order, ice machine was broken. At check-in the girl told me that they serve a hot breakfast, including omelettes, which was completely untrue. Breakfast was biscuit and gravy, and instead of individual yogurt, they had large containers that you could scoop out your own. The bathtub in my hotel room had a ring around it where it appeared somebody had taken a bath and the scum was still sticking to the sides. The only thing that felt clean in my room were the sheets on the bed. The girls working were very nice, but also dressed in sweatshirts. It was hard to tell who was staff and who were guests. There is a brand new Best Western right next-door, I’d recommend staying there.

Business Self

6/10

Pleasant

16 Oct 2025

Will

Property was a bit run down. Pool / hot tub under repair.
Staff was very nice , but owners need to update and repair.

Business Self

4/10

Poor

13 Oct 2025

Paul

The pool was closed. A major factor in choosing the hotel was that they had a good pool

2/10

Poor

12 Oct 2025

Stefanie

From the minute I walked in the room I questioned if I wanted to stay here. The front desk person hated her job and being there as she was very vocal about it. The pool, hot tub, ice machine were all not working. A sign stated the only continental not hot breakfast was being served. There was a fridge in the middle of the hall with writing all over it. Once in the room there was a hole in the wall. Mold on in the shower and the faucet dripped so loud I had to shut the door. A closet was blocking the door that once was to an adjoining room. Definitely will not be staying here again

Leisure Family

4/10

Poor

07 Oct 2025

Carlos

Me pidieron la tarjeta que no me llegado la tarjeta que apliqué con ustedes que mal servicio . Ahora tengo q hacer otro gasto con otra tarjeta

4/10

Poor

04 Oct 2025

Todd

Musty smelling in room

2/10

Poor

03 Oct 2025

TODD

Room very damp, Staff very poor attitude, breakfast not fully provided as stated, pool in-op, Ice machine in-op etc...

Leisure

6/10

Pleasant

30 Sep 2025

Yue

Nothing was working, pool, hot tub, hot breakfast, tv in room wasn’t working either

Friends_and_family Family

4/10

Poor

28 Sep 2025

Bruce

Pool out of service, spa out of service, ice machine out of order, bathtub drain would not drain after shower, missing paint on hallway walls, no soap for washing hands at sink (we asked at the front desk and they had none.) Very limited breakfast choices.

Leisure Family

4/10

Poor

21 Sep 2025

Moira

Staff were great ! And also deeply sympathetic to the fact that this location is fairly run down, with broken ice machine, broken pool and hottub, no real breakfast options. Lots of stains on the carpets, run down overall, clogged sinks, scratchy towels….

Business_and_leisure

2/10

Poor

17 Sep 2025

scott

Avoid this hotel.

Hotel was dirty and not well maintained. Pool was not working. Has not been for a while based upon the signs. Ice machine was not working. The tv in our room didn’t work. Air conditioner made the room smell moldy. Everything was well worn and not clean.

Friends_and_family Family

6/10

Pleasant

15 Sep 2025

Brian

Pool and hot tub were closed. Room was dated. Breakfast was poor with not many choices.

Business

6/10

Pleasant

07 Sep 2025

Mike

Musty room

Bed was ok but both the mattress pad and fitted sheet would not stay on the bed. We were up twice during night as we were wrapped up in both. The 2nd bed looked as if those sheets did not fit well either( we didn’t sleep in it). The room was musty so we opened the window for fresh air. No hot tub or hot breakfast Not a deal breaker. Nice staff. Basically a hotel room. Cheaper than many in town.

Partner

2/10

Poor

06 Sep 2025

Leo A

Limited breakfast, no pool, no hot tub, no ice machine. Poor upkeep. Ownership clearly doesn't care.

Leisure Family

4/10

Poor

06 Sep 2025

Teryle

The carpets were dirty in the hallway, tv cable didn’t work, heater/ A/C was very noisy.

Friends_and_family Friends

4/10

Poor

31 Aug 2025

Lisa

Syay

I made the mistake of not checking reviews before I book this hotel or I would not have booked it. The pool and hot tub are not working, the ice machines are not working, they no longer serve hot breakfast. On the morning of breakfast, we had to find a staff member to open up the door, nothing was turned on or ready. The coffee and hot water was 1 to 2 days old. Our room had no toilet paper, the security lock was broken, and I had a dirty pillow, obviously not a lot of care is put into cleanliness.

Partner

2/10

Poor

27 Aug 2025

Maiko

The room was very dirty. Popcorn was left scattered next to the bed. The towels had stains. The two ice machines were out of service, and the pool and hot tub were not serviced. Everything was disappointing. I will not stay here again.

Leisure Self

4/10

Poor

13 Aug 2025

Stephanie

1. Generally run down
2. Pool closed (doesn’t look to be opening any time soon)
3. Staff was decently friendly
4. Carpet in room had gooey looking stains
5. Outlet in bathroom didn’t work and not properly attached to the wall
6. Mattress placed on top of old, fraying, exposed box spring (no bedding covering it).
7. There was some kind of loud chirping insect in the room (cricket?) that began at lights out.
I know times are tough but this place needs a complete remodel or they need to decrease their price to stay. The overall rating of “8” is pretty misleading.

2/10

Poor

05 Aug 2025

James P

Check-in not friendly at all.
Pool & hot tub closed for “maintenance” but it seems like it’s been that way for a long time.
No ice machines
Hallways were dirty & filled with bedding when we arrived.
The room smelled bad, was not clean nor maintained. Hair on the bathroom floor, cracked window, tv didn’t work, shower curtain was barely hanging on.
Stay elsewhere

Leisure Family

6/10

Pleasant

04 Aug 2025

Verified traveler

Disappointed

I stay here for work often. They stopped providing the hot breakfast, which was the only reason I chose them over other accommodations, so I will be looking elsewhere.

Self

2/10

Poor

01 Aug 2025

Krista

I checked into this hotel and had to ask to switch rooms to a very strong musty wet odor and dirty room. The second room was even worse. The floor was filthy the bedding was dirty. There was an outlet that was completely brown in filth. The drywall from walls were crumbling in spots stains all over the walls as well. The deadbolt did not work and the door also didn’t properly latch. I would advise not to stay at this property the pictures are nothing what the hotel looks like. It’s very worn down and dirty and needs to be completely renovated. The pool and hot tub have been down for quite awhile as well as the Ice machine. There is not a decent breakfast either they serve a grab and go breakfast. I had to fight to get a refund for the second night and a partial refund for the first night.

Business

2/10

Poor

30 Jul 2025

cerisa

Will not be returning to this hotel. The hot tub pool and ice machine broken. TV in my room doesn’t work. They said when I checked in they didn’t get the payment from Expedia and actually called me in my room and asked me to call Expedia to get payment. Like isn’t that your job?!

Business Self

8/10

Excellent

29 Jul 2025

Harlan

Property needs some TLC. The doors covering the refrigerator and the microwave need touch up. Poor excuse for breakfast. Never have we been disappointed with the breakfast at a Country Inn and Suites until this one.

Leisure Partner

2/10

Poor

28 Jul 2025

Anthony

This place is very poorly maintained! The staff were nice and seem to try. The pool and hot tub looked like they were out of service for a while. No breakfast served. We had to be moved from our first room due to plumbing problems only to have plumbing problems that we just endured in the second.

Leisure Partner

4/10

Poor

26 Jul 2025

Dan

Really run down and many things not working. No breakfast - just a bag to go

4/10

Poor

24 Jul 2025

Eric

Toilet did not work in our room and no breakfast served this morning.

Business

8/10

Excellent

22 Jul 2025

Melissa

Staff was nice. Quick checkin. Ice machine was doen but they gave you a little bag of ice if needed. Drive and parking lot a little rough.

Leisure Family

4/10

Poor

17 Jul 2025

Verified traveler

Okay

TV did not work so we were moved to a new room. The new room had no toilet paper and towels. Door security lock was damaged. The hotel was under renovation so there was also no pool.

Friends_and_family Family

6/10

Pleasant

09 Jul 2025

Jill

Property needs updating. Old and worn out carpet in my room. Ice machine didn't work.
Had to hold down toilet for awhile before it would flush . Towels weren't soft at all but it was clean and the front desk staff was very pleasant and let me have a late check out which I appreciated

Self

8/10

Excellent

08 Jul 2025

Nicole

No frills but clean

It was a good place to stay for one night. It was clean which is most important to me. The building and rooms need some TLC and updating. However, it was clean. I think that before the travel season the pool and ice machine should be in working order. They did provide ice when asked. The breakfast was shut down and only Continental was available, not what was advertised or even in others comments. Maybe because it was a weekday. It was good to sleep and shower.

Partner

6/10

Pleasant

05 Jul 2025

Vang

Over clean and nice. There was no hot breakfast as advertised...

6/10

Pleasant

05 Jul 2025

Molly

One & Done Visit

It was okay, nothing special. It wasn't as good like other Country Inn hotels that we've stayed in. The man at the front desk wasn't the nicest to my husband when he asked him some questions and he was difficult to understand with his accent. The breakfast wasn't very complete with hot foods. The condition of the lobby area and hallways looked rather shabby, in need of updating.The pool, hot tub, and ice machine were all down which made us wonder if they just didn't want the hassle of many people using them, especially over a busy holiday week. If we come back to Grand Rapids again for a visit, we'll probably try some place else.

Partner

2/10

Poor

02 Jul 2025

David

Worst experience at a Country Inn & Suites

Country Inn & Suites has always been a pretty good bet when traveling. Buildings are usually updated and has pretty good amenities. Staff is always been friendly and courteous and can get you what you need. That is not what you're going to get at this property. First off we booked the property and it was listed with the pool and hot tub. This is one of the reasons why we picked the property. Drove 3 hours to get there and the pool and hot tub or clothes for maintenance. That's fine, except they're not even working on it it's half full and they just don't want to have it open. Their answer is you could go to the hotel across the street. We have been traveling for hours and we're just done so we decide to stay. Get to our room unpack our stuff, go down to get ice and no ice in the entire Hotel. Not to mention that the lobby is kind of filthy trash cans are overflowing. Whole Lobby smells very bad like some kind of weird Indian food with cabbage. Come to the next morning to go for the free breakfast. And you get sour orange juice and outdated rolls. Someone really needs to take better care of this property.

Friends_and_family Friends

4/10

Poor

20 Jun 2025

Lara

The bed was lumpy, pillows were flat and terrible. The pool, hot tub, and ice machine was out of service. The phone in my room did work so I had to call the front desk from my phone when the smoke detector in my room was chirping at 4:00am! It was not a good experience.

Leisure Self

8/10

Excellent

20 Jun 2025

linda

Excellent service

Partner

2/10

Poor

08 Jun 2025

Rachel

Pool, hot tub and ice machienes were all broken, no extra pillows available. The bath tub surround was covered in mold, the shower head was hanging out of the wall by a giant hole in the sheet rock and the shower head leaked so bad it was shooting water at the sheet rock. Building was in very poor condition.

Friends_and_family Family

2/10

Poor

05 Jun 2025

Mercedes

Nothing clean, updated or works. right away walking in you see a sign that says no pool, no hot tub and no ice machines work. cracks in walls, painted over damage and very poor conditions.

Leisure Family

4/10

Poor

31 May 2025

Sandy

Never again!

Walked into hotel and saw a sign that said “pool, hot tub and ice machine down until further notice” that was our main reason for staying there! Then we wanted to sit outside the old owners had a beautiful propane firepit. The lady at the desk sadly didn’t speak very fluent English she didn’t understand firepit. Check into our room after being told that “Expedia frauded us” and our reservations were not valid! I’ve been using Hotels.com for years and have had good luck. So we paid privately. Walk into a room and after over 90 minutes of staff and my partner trying to turn on tv…the worker was on his phone most of this time…we were given a new room. The bathtub was filthy so we chose not to shower. The Perks was that they attempted to accommodate the television part and are pet friendly but I know we won’t be staying there again! This used to be our go-to in Grand Rapids, MN. The property is poorly taken care of, lawn unkempt, parking lot needs work. Sad to see such a formerly nice hotel go to crap like this one did.

Friends_and_family Family

10/10

Exceptional

27 May 2025

Heidi

The room was great. Our only issue was that we couldn't figure out how to get the TV channels. We gave up and just went to sleep. A little disappointed the pool was out of order.

Partner

2/10

Poor

26 May 2025

Sarah

The property was fine but Expedia was the issue. I pre paid for this stay and when I arrived to check in the hotel couldn’t process it because Expedia did not send them the funds. I was on the phone with Expedia for an hour and they didn’t understand the issue at all. They ended up having to cancel my stay and I had to pay an extra $60 to stay the night. They have still not refunded me and told me the best they could do is $25 in rewards for Expedia.

6/10

Pleasant

18 May 2025

Barbara

The pool was closed for “maintenance “ and none of the ice machines working

Leisure

2/10

Poor

12 May 2025

Lesli

This place has gone down hill fast. We always stay there when we visit, never again!!! I think they have new \"managers\".

10/10

Exceptional

13 Apr 2025

Gayle

The motel was great but our hotel booking was NOT! You hadn’t paid the motel and I had paid on the app. It took a long phone. Call and half hour wait - wasting our time and others trying to check in behind us!

Friends_and_family Family

10/10

Exceptional

09 Feb 2025

William

Excellent Customer Service

We had a great stay, and the staff went out of their way to help with a check-in problem due to a third party. Stellar customer service and would recommend staying here 10/10.

Partner

6/10

Pleasant

27 May 2024

Rachael

Ok for price

Kids were very disappointed that the pool was closed for maintenance over Memorial Day weekend. That was one of the main reasons for picking the hotel. The hotel is definitely older and in need of some repairs, but it was decent for the price. Front desk staff was not professional at all but got the job done I guess.

Friends_and_family Family

4/10

Poor

05 Dec 2023

Kristina

Very uncomfortable beds, I needed to see a chiropractor after my visit. Unfinished construction and repairs throughout the building. Hot tub was out of order, which was one of the main reasons i had chosen this hotel in the first place. Staff was friendly, but unfortunately have to deal with crabby customers due to their terrible experiences.
Will NOT stay here again.

Friends_and_family Family

6/10

Pleasant

03 Dec 2023

Caylin

We did not realize the property was under construction. One of the locks on our door was broken. The hot tub was broken. The pool was nice. Breakfast the first morning was disappointing as there was very little to choose from so we had cereal. It was better the next day. The staff were friendly but would disappear from the front desk for long periods of time.

Leisure Family_with_children

10/10

Exceptional

22 Oct 2023

Tia

Hotel to return to :)

The breakfast selection was incredible & had choices for everyone! I'll be booking again just for the breakfast! The service checking in was kind, welcoming and feiendly; despite the system used and lack in training, we had a pleasant experience. I absolutely loved the decor for halloween & the treats available :D Unfortunately, the hot tub was out of order, which was the original reason we booked this specific hotel.

Friends_and_family Family

6/10

Pleasant

20 Oct 2023

Mark

The room smelled like an old hotel, musty. New paint & newish carpet. Bathrooms need to be gutted & renewed with showers. The shower head reminded me of my parents house in the 1980's. Towels were all old & worn. Windows are not very secure. Free breakfast was good. Lobby is worn out, old & cramped.

Business Self

10/10

Exceptional

16 Oct 2023

Melinda

I really enjoy the excellent customer service. Very friendly and accommodating.

Leisure Pet

6/10

Pleasant

13 Oct 2023

Chris

The outside of the property looks like it hasn't had any maintenance for years. Weeds, overgrown shrubs, and a dirty and broken entry door. Not a great first impression.
Pretty standard room, a bit older with well-worn walls with gouges and scrapes.
Cheaper rates it shows.

Business Self

10/10

Exceptional

13 Oct 2023

Heidi

Hotel stay

I had a great stay. The outside wasn’t inviting but the the inside was nice. Polite staff. Best breakfast I’ve had great selection. Definitely will stay here again!

Self

2/10

Poor

09 Oct 2023

Jason lind

Don’t stay at this hotel

Charged an extra $100 garbage all over ashtrays were over filled

Friends_and_family Family

8/10

Excellent

09 Oct 2023

daniel

Wonderful people
Place is not brand new but was just fine and a wonderful value
Had our little Chi Dog who loved it and didn’t cost a dime more to have a dog in the room

Again good staff !!

Leisure Pet

6/10

Pleasant

03 Oct 2023

Verified traveler

This hotel is in need of updating. Service at the front desk wasn't ideal. Had to wait for someone to appear at the desk. Apparently new billing system and employees were having trouble checking people in, etc. Location was good.

Friends_and_family Family

6/10

Pleasant

02 Oct 2023

Verified traveler

Only Ok

Not the cleanest, looked run down. Room was decent, nothing special. TV kept reverting the input whenever you would turn it off, so next time it was turn on, you had to switch the input to get the Direct TV up and working. Nearby Hotel Chains looked much better. Very hard to turn into coming from the south. Breakfast was very good though, poll area was pretty nice

Friends_and_family Family

8/10

Excellent

01 Oct 2023

Verified traveler

Okay for the cost

Breakfast was awesome 😊. Internet did not work. Rooms were very clean but humid, clothes felt damp from the humidity. Air conditioning didnt remive the dampness unfortunately

Friends_and_family Family

6/10

Pleasant

01 Oct 2023

Kcarie

The carpet in our room was very worn and dingy looking. Not nice to walk on barefoot. The breakfast was not maintained in any way. At 9 am when we went to the breakfast all of the serving dishes were empty. The juice machine was only giving water. The staff were not recognizable by any sort of dress or nameplate.

Leisure Family

4/10

Poor

24 Sep 2023

Teresa

Disappointed

We were not real happy. When got to our room, tv didn't work. Phone didn't have a cord to call front desk. The shower head was broken, or unable to move because it was coming out of wall. The air didn't work correctly.

Friends_and_family Family

6/10

Pleasant

24 Sep 2023

Jerry and Naomi

The carpeting in our room was very dirty and the water was very slow at draining when taking a shower.

Leisure Partner

4/10

Poor

20 Sep 2023

Susanne

Hot tub dirty, scummy, dark

6/10

Pleasant

19 Sep 2023

Ericka

would stay again, but could use some small changes

we had a good stay! beds were alright, pillows too, pretty clean
room was pretty small, not much room to walk around the end of the beds. baby crawling on the floor ended up with pretty dirty feet, so carpet probably needs cleaning. there was a wet odor when we entered the room as well. just smelled like a hotel with a pool tho, and we didnt notice it when we were in the room. the ac/heater was not able to work very well, it seemed like it couldnt keep the room cool or at times was too cool. but the worst was the entrace and exit road - it goes right onto the main drive, just before a light, which is really hard to get in and out of! it should come out AT the light, instead of just before it. to make a left into the hotel, there is no left turn lane and it ends up being in the way of the left turn lane going the other way. so definitely the entrace needs to move.

Friends_and_family Family

10/10

Exceptional

14 Sep 2023

Kristi

It waa a nice stay and a fabulous breakfast!

Leisure Partner

8/10

Excellent

10 Sep 2023

Michael

Not fancy, but an ok over nighter.

Nice place to stay for a night or two, friendly staff, dog friendly. Need some updates and maintenance both inside and outside the rooms.

10/10

Exceptional

09 Sep 2023

Jonathan

Pet policy and place to walk pet.

Leisure Family

8/10

Excellent

04 Sep 2023

James

Quiet room and nice breakfast area.

Leisure Partner

6/10

Pleasant

04 Sep 2023

David

Was suspicious of the cleanliness when we arrived to find toilet paper and debris on the bathroom floor. Then shut the bathroom door and there were dirty towels hanging on the hook. The bed was horrible; soft and saggy. The one redeeming factor was the breakfast. Coffee was good and they had a nice variety of food.

Leisure Partner

8/10

Excellent

03 Sep 2023

David

Good clean basic stay

The room was very clean, staff was friendly, breakfast much better than I expected. The smell of chlorine humidity from the pool was evident in most public place, but not in the actual room. I would certainly stay here again.

Self

10/10

Exceptional

03 Sep 2023

Brittany

I always stay at this location because the staff is beyond friendly and kind

Leisure Family_with_children