Comfort Inn And Suites Shelbyville Ky

8/10

Excellent

06 Aug 2026

Donald

Everything was great except the pool was out of order. It seems like it is always not available.

6/10

Pleasant

15 Jul 2026

Karen

Older building, needs some refreshing. Pool was closed due to an issue.

Family_with_children

10/10

Exceptional

15 Jul 2026

Joy

Clean room and common area! Smells clean when you walk in. Nice full breakfast. Would stay again. Nice value for the money!

Friends_and_family Family

8/10

Excellent

14 Jul 2026

Robert

Breakfast was ok, beds were a little hard, might need to update. Our room was closest to the interstate so a bit noisy.

Family

10/10

Exceptional

14 Jul 2026

Allen

Clean room and cold AC. Comfortable bed and pillows. Nice size room and layout. Desk, chair and armchair and fridge were nice inclusions.

Self

8/10

Excellent

08 Jul 2026

evelyn

Booked this hotel for the pool and it was closed for repairs. I got the feeling that was normal and not acceptable. The room was great the service was good the place was clean.

Friends_and_family Family

8/10

Excellent

29 Jun 2026

CHERYL

I've stayed here a few times. Once again, the pool is out of service! No discount and nothing tells you ahead of time the pool isn't working. That's part of the reason I chose this hotel. Call ahead and don't just book it if you want to use the pool.

Partner

8/10

Excellent

31 May 2026

les

Just fine for a short visit. Bathroom is TINY! TV was a pain. Beds fine. Helpful staff.

Family

4/10

Poor

27 May 2026

Jacqueline

Stayed there specifically because I need ed to swim . But the pool was out of commission until further notice. I wish there was something posted or I would have stayed somewhere else

8/10

Excellent

16 May 2026

Caryn

Easy to find with convenient fast food & gas nearby.

Partner

10/10

Exceptional

16 May 2026

Gail

Don, the manager, checked us in. He remembered us from previous stats. He’s always helpful and courteous. Breakfast bar was awesome!! Room was clean, pleasant scent, and cool when we checked in. This is our go to hotel whenever we visit family in Shelbyville.

Partner

4/10

Poor

12 May 2026

Stacey

The building was very old and run down. Carpet and floors dirty when you walked in to check in.
Front desk guy was friendly.
We were given one key and took the elevator that made noise as the door closed up to our floor.
Our room was run down, old, and noisy air conditioner unit, toilet that hardly flushed, and got plugged and when my husband went down to tell them, they handed him a plunger. Unreal.
The only good thing I’ll say is that the bedding- sheets and blankets were clean.

Friends

4/10

Poor

01 May 2026

Taylor

Our heater may have worked, but it stank like burning coils, so we couldn't use it. The fridge was on full blast but didn't keep things cold, and that is one reason we got a room with a fridge; for our babies formula. There was a loud buzzing noise the entire stay, never did figure out where that was coming from. The bathroom was dirty...someone cut their hair and it was all over the shelf next to the sink. Certainly not worth over 200 dollars for the night. Disappointed.

Family_with_children

10/10

Exceptional

29 Apr 2026

frank

Yes was very good

10/10

Exceptional

18 Apr 2026

Christopher

Everything was great.

2/10

Poor

12 Apr 2026

Marc

No, the kitchen was not fully equipped. I had to supply all my own stuff and they only wanted to give me a 20% discount off of one day. Dan Stokes the general manager is a jerk and the owner who never made himself known hurt my plate and he passed it off to the general manager, and the general manager passed it off to the owner. It’s the most functional organization I’ve ever seen in my life. I would pull their privilege of booking with Hotels.com so I wouldn’t have to go through this again or anybody else, if you have kitchenette, suck it up and provide the stuff or rent them.

Business

10/10

Exceptional

01 Apr 2026

John

Yes very

6/10

Pleasant

24 Mar 2026

Blake

Ok

8/10

Excellent

18 Mar 2026

Kerry

Room was clean and had plenty of towels. Beds are *firm*, pillows so-so but 4 per bed. Nice little snack bar and decent workout room.

Family

10/10

Exceptional

22 Feb 2026

Linda

We enjoyed our stay here. The place was clean and staff was friendly.

Partner

6/10

Pleasant

19 Feb 2026

Bethany

was great until housekeeping opened the door without knocking. The door was propped open- and housekeeping assumed it was empty and came in. Very unprofessional

Partner

4/10

Poor

26 Jan 2026

Carrie

Didn’t get the room I reserved, wasn’t any hot water, fire alarm went off for no reason while we were asleep, WiFi was horrible and last but not least we got stuck in the elevator

Partner

10/10

Exceptional

22 Jan 2026

Jose

perfect thanks

Business_and_leisure Friends

2/10

Poor

21 Dec 2025

Jill

Directions brought us to the wrong motel - had to back track 5 miles to the correct hotel!
First room - cockroaches! And just old and broken felt dirty!!!! Went to talk to girl about another room - she was very sweet ! Second Room - better felt cleaner didn’t see roaches BUT black Mold in the shower area!!!!!!!!!
Loud people all night - parties loud vehicles unsettling feeling - will not be back and will not use Wyndham Beaumont hotel any longer ;(

10/10

Exceptional

07 Dec 2025

Wayne M

The room was more than perfect. A great get away for me and my wife. The staff was very nice and professional. The breakfast was above average. All in all a great 2 day stay.

Partner

10/10

Exceptional

21 Nov 2025

Tyrone

Very clean, and peaceful.

10/10

Exceptional

18 Nov 2025

Catherine

Nice hotel very clean with a good breakfast, staff was very nice

Partner

10/10

Exceptional

11 Nov 2025

Edwin

Excellent

8/10

Excellent

07 Nov 2025

Octavia

The guys that checked us in and out were very professional and courteous. The breakfast setup was really nice. I was disappointed in finding roaches in my room when getting ready to leave, i did let the guy know when we were checking out that we had roaches in our room when packing up to leave. It sucks to spend almost $120 on a room with bugs.

Leisure Partner

10/10

Exceptional

07 Nov 2025

Rene

Great stay all around

Partner

10/10

Exceptional

27 Oct 2025

Jason

Nice location clean and updated

Friends_and_family Family

4/10

Poor

21 Oct 2025

Mary

Elevator not working for our full 4 night stay. Half roll of toilet paper upon arriving in room. Door of hotel room locked but didn’t close all the way, could see half inch of light along top of door.

Leisure Partner

10/10

Exceptional

19 Oct 2025

Shawnna

Convenient/clean room/friendly staff

Leisure Family

2/10

Poor

06 Oct 2025

Jayesh

Very bad Bathroom
And nothing good

Business

10/10

Exceptional

05 Oct 2025

Michael

A nice place to stay after a long day outdoors and riding 180 miles on my way home.

Leisure Self

10/10

Exceptional

03 Oct 2025

Maureen

Would stay here again.

Leisure Partner

10/10

Exceptional

30 Sep 2025

Diana

Room was quiet and comfortable, staff was very friendly, the breakfast was great and the lady down there during breakfast was very friendly and kept everything cleaned up.

4/10

Poor

29 Sep 2025

Joseph

Did not get accessible room booked which was needed due to to mobility issues. Cannot access shower or get up from toilet.

10/10

Exceptional

26 Sep 2025

Ashley

Clean, quiet, and super friendly staff

Friends_and_family Friends

4/10

Poor

22 Sep 2025

Alexzandria

Mostly everything was good except the plumbing where our toilet overflowed with crappy water and we had to change rooms ;(

Friends_and_family Friends

2/10

Poor

22 Sep 2025

Jennifer

Crooks

I didn't even get to stay, the hotel cancelled my booking without notifying me and rented out my room at a much much higher price to someone else. They cancelled my booking internationally so that they could price gouge concert goers the day of the event.

Friends_and_family Family

6/10

Pleasant

21 Sep 2025

Tena

The room is not great. There are no vanities in the restroom just a stand alone sink. The room was damp feeling. I did not feel that it was worth the money.

The staff was friendly and the breakfast was fine.

Leisure Friends

8/10

Excellent

17 Sep 2025

Shelley

In Ludington, I love that housekeeping left a note to enjoy our stay. That was very sweet. Check-in was easy. Everything was very clean here.

Leisure Family

10/10

Exceptional

15 Sep 2025

Sean

It was great ,manager let us stay till 1130 ,before checking out ,which I think all hotels need to have checkout at least 12,but it overall great !

Partner

6/10

Pleasant

05 Sep 2025

Wesley

ok for a place to stay, would've been disappointed if i was trying to make the hotel part of my vacation

10/10

Exceptional

24 Aug 2025

Debra

Nice place to stay.

6/10

Pleasant

21 Aug 2025

Steve

Hotel room had clean issues, seemed to have gone down from last years stay.

Partner

10/10

Exceptional

07 Aug 2025

Allen

Clean, comfortable, and safe. Close enough to Louisville on my way through so I could stop there and go bourbon shopping.

Self

2/10

Poor

28 Jul 2025

Jo Nelle

Was unaware of the $199. deposit required to stay. Travelocity mentioned the possibility of additional fees but $199. was ludicrous. Was told that this fee only applies if you book online through a third party. I have NEVER had to pay a deposit in all the years I’ve travelled. Will never stay with Comfort Inns again.

Leisure Family

4/10

Poor

26 Jul 2025

Randee

Our room was musty and smelly. Shower drain was rusty and needs replacing. Refrigerator didn’t get cold. Needs upgrading.

Leisure Family

4/10

Poor

20 Jul 2025

Latoya

Checking in staff was great. My problem was the blood splatter on the walls and base board, serious biohazard. Carpet appeared to have dried up vomit near my bed as well. Took a video and pics to show staff. And was moved to another room.

Business Family

8/10

Excellent

19 Jul 2025

Mary

Extra $200 charged?!

Pool was nicely heated. At check in he said charged my card, not put a temporary deposit “hold” but charged it an extra $200 for 5 days and then said it would be refunded. He gave me a business card to call in case it didn’t get refunded. This is ridiculous.

Self

8/10

Excellent

17 Jul 2025

Gary

Staff was helpful.

Leisure Partner

6/10

Pleasant

16 Jul 2025

Juine

Stayed 2 nights, breakfast was fine.

6/10

Pleasant

16 Jul 2025

James M.

Elevator out of order, desk clerk seemed unhappy about having to explain that but offered to help carry luggage up to 3rd floor

6/10

Pleasant

13 Jul 2025

debra

Location

Leisure Family

2/10

Poor

13 Jul 2025

Shane

My wife fell entering the room. The tile was like glass. Whatever they put on the flor made it amost impossible to walk on without falling. Reported to manager. He was great and understood after showing him. Problem is her back is still sore and her knee. Upon leaving you would think maybe comping the stay would make since but instead we received a small discount. Just returned home and may have to go get looked at. Elevator did not work so had to carry everything up flights of stairs. The carpets are dirty and the stairway hasn't been swept in probably 2 years. Breakfast was good.

Business_and_leisure Family

8/10

Excellent

12 Jul 2025

steven

Helpful

When we were checking in i was informed the elevators didnt work and offered a a 3rd floor room i explained my wife wouldn't be able to do stairs with having two hip replacements. With that he checked and saw they had one available on the ground floor so we were able to accept that room. The rest of our stay that night was uneventful and restful

Friends_and_family Family

6/10

Pleasant

11 Jul 2025

Jennifer

We stayed 2 nights for some activities we had planned in Louisville. Upon checking in, we were told the elevator was out. They offered to let us cancel our stay for free but we needed a room and everything else in the area was booked. Thus, we had to climb the stairs to our third floor room. The elevator had been down for at least one day before our arrival and was not fixed while we were there. The stairwells were disgusting with spills that were smeared into the carpet and they were never cleaned during our stay. Our room had visible hair on the towels and random small pieces of something on the floor. The room was damp from humidity or just lack of ventilation. The sheets also felt damp and clothes that we had set on the table became damp overnight. The workout space was a good size but had very little equipment. The breakfast was decent. We also heard what seemed to be stomping or very loud walking around from the room above us. We called the front desk and it got better but was never actually quiet. The walls and floors are paper thin. I would not stay here again.

Leisure Family_with_children

10/10

Exceptional

07 Jul 2025

David

Lovely hotel

Leisure Partner

6/10

Pleasant

07 Jul 2025

John

Elevator broke twice during our stay, had to move rooms because of dirty bedding, unable to flush toilet paper in public restroom.

Leisure Family

8/10

Excellent

30 Jun 2025

Kayla

Nice staff, clean, and breakfast was good!

Leisure Family

10/10

Exceptional

27 Jun 2025

Eliazin

N:A

Family

8/10

Excellent

19 Jun 2025

Mary

Always a pleasant stay. The last couple of times, the keycards haven’t been consistent in working.

Friends_and_family Family

8/10

Excellent

17 Jun 2025

Jon

It was convenient to our travel plans. A little more expensive than I thought it should be. The pool was good to relax in.

Business_and_leisure Partner

10/10

Exceptional

15 Jun 2025

Margaret

Great check-in and the man suggested a great restaurant next door & we received a free app! App was delicious and dinner was outstanding!!
Beds were so comfy too & room quiet!

Friends_and_family Friends

4/10

Poor

13 Jun 2025

Denise

I made my reservation on April 2 for my stay from June 5-8. I even called the hotel on June 3 to confirm my reservation. I had reserved a handicapped room with 2 queen beds. As I was coming through Nashville, I received a phone call from the clerk at the hotel saying that the people in the room that we had reserved were apparently staying over. He asked me if I wanted to move to a regular room with 2 queen beds or the handicapped room with a king bed. I told him that I really didn't want to change to either one, since that was not what I had reserved. I did change to the regular room which was on the second floor. Everything was ok until we returned from the event that we attending about 11 p.m. on Friday and the elevator wasn't working. My 94-year-old mother was with me and there was no way for her to walk up 20 steps to our room. We then had to change to the handicapped room on the first floor with the king bed. Then I had to go and move all our belongings to our new room. The bathroom in this room was awful because there was no place to set anything. This could have all been avoided if we had not been moved in the first place. Apparently having a reservation doesn't mean much.

Leisure Family

8/10

Excellent

23 May 2025

Mykelti

Overall good experience for just passing through and staying one night. We got in late, but were checked in quickly. Most of the parking seemed to be on the other side of the door though so that felt odd. The room was clean, but definitely needed some work done and a refresh. Our rooms temperature was set to 80 degrees for some reason so it was super hot and took a while to cool down. Check out was easy and staff was friendly.

Leisure Family

8/10

Excellent

20 May 2025

Abbie

Na

Leisure Family_with_children

8/10

Excellent

16 May 2025

Luann

First room had a toilet over flow all over floor. Staff was very nice about getting us a new room.

8/10

Excellent

11 May 2025

Sally

Nice clean facility. Nice staff. Bed a little firm for me but clean soft sheets pillows blankets.

8/10

Excellent

08 May 2025

Gerald

Comfortable and Roomy

Our room was clean, comfortable and roomy!

Partner

10/10

Exceptional

07 May 2025

Valeria

Almost New, Great Condition

One night stay during 5 night road trip. I have nothing negative to say about this location. Comfort Inns has become my go to motel. This location appears new, but i was told its about 3yo. My husband loved the ambient lighting behind the headboard.

Partner

10/10

Exceptional

25 Apr 2025

Rita

The property was fine for or short stay. We enjoyed the breakfast and the pool was nice and warm. The room was very clean and we slept well. The front desk staff was nice and someone was always at the front desk.

Leisure Family

10/10

Exceptional

24 Apr 2025

Mary

Well taken care of. Beds were very comfortable but high. Needed a step stool. But i brought one from home because most places now a days have a very thick mattress and a box spring which makes it difficult to get onto the bed. Otherwise excellent. Good breakfast as well.

Leisure Family

8/10

Excellent

22 Apr 2025

Kathleen

Everything was ok
Just didn’t like being up on the fourth floor
Elderly and if a fire couldn’t get down all the stairs

Business

10/10

Exceptional

19 Apr 2025

Gustave

Great staff, location, breakfast and more!

Friends_and_family Family

8/10

Excellent

13 Apr 2025

Kevin

Staff was very friendly

It was a good stay great location to are venue staff was very friendly

Business Family

10/10

Exceptional

12 Apr 2025

Larry

The Cattleman's Steak House is within walking distance. There is a gas station close but not much else. This makes for a quiet stay.

Leisure Partner

4/10

Poor

11 Apr 2025

christopher j

Bed was stained, room stunk, pool was gross

Business_and_leisure Family_with_children

8/10

Excellent

22 Mar 2025

Alan

A nice property for an overnighter.

Leisure Family

2/10

Poor

22 Feb 2025

Hailey

I booked through Expedia. I accidentally booked this room. I was supposed to be staying in a completely different county. So, I tried to cancel it through Expedia and they told me I had to call the hotel directly to cancel. The hotel staff was very friendly on the phone and said they would gladly tell Expedia to authorize a refund for me. Expedia told me the hotel refuses to refund my money. Expedia even forwarded me an Email from the hotel stating they would NOT authorize a cancellation and refund for me. Meanwhile, the hotel staff told me to be waiting for my money to be refunded to my card. Which still has NOT happened. In fact, I finally got an Email from the hotel on the 18th of this month to let me know I would NOT be getting a cancellation or refund, but that they wouldnt charge me the cancellation fee. The reservation was for the 20th of this month. I'm on a very limited income and that was a lot of money I'm out and on top of that, I had to cancel my neurologist appointment in Louisville to be treated for a stroke because I don't have money to get a room. I would not suggest this place. They will not refund you even if you try to cancel nearly a month in advance!

Business

8/10

Excellent

10 Jan 2025

Clay

Na

Leisure Partner

8/10

Excellent

09 Jan 2025

Clay

Na

Leisure Partner

10/10

Exceptional

04 Jan 2025

Jeff

This was a stop along the way. This is a very basic, clean hotel with free breakfast.

Leisure Self

10/10

Exceptional

12 Dec 2024

Chad

Well worth the trip

My stay was pleasant and quiet. It's next to a really good restaurant where the food was great. The clerk at the front desk was nice and helpful.

Business

10/10

Exceptional

10 Dec 2024

Robert

Cozy feel just walking in, really enjoyed the unique gingerbread treat and water upon arrival. Clean, well maintained and friendly staff.

Business_and_leisure Family

10/10

Exceptional

29 Nov 2024

Joy

It was awesome not crowed

Partner

10/10

Exceptional

27 Nov 2024

Tina

The facility was very clean and the staff was friendly and helpful. Would definitely stay again.

Leisure Family

8/10

Excellent

16 Nov 2024

michelle

The room itself was nice but heard the people and the elevator all night.

Friends_and_family Friends

10/10

Exceptional

11 Nov 2024

Everett

Clean

Leisure Partner

10/10

Exceptional

02 Nov 2024

lisa

The place was clean and the room was updated. Just watch because they put me in a occupied room 2x before getting it right on the 3rd time. Otherwise a great place that is walkable to a steakhouse and a pretty good free breakfast.

Leisure Partner

10/10

Exceptional

30 Oct 2024

Tania

Clean

10/10

Exceptional

30 Oct 2024

pamela

Next door to a really good restaurant, just on the edge of town so it was quiet. Staff was very friendly. would stay there again

Leisure Family

10/10

Exceptional

28 Oct 2024

Wade

This hotel was priced right, and right off the higway exit but no road noise. It wasnt too far from restaurants and stores.. Staff was very friendly, we would definitely stay again.

Leisure Family

10/10

Exceptional

21 Oct 2024

Denise

An older property that needed some updating

Leisure Family

10/10

Exceptional

20 Oct 2024

R. Kim

Nothing

Leisure Self

10/10

Exceptional

20 Oct 2024

Joseph

Very nice dtay

Leisure

8/10

Excellent

16 Oct 2024

Steven

The Cattlemens' Roadhouse next door was a very nice place to eat.

Leisure Partner

10/10

Exceptional

08 Oct 2024

Cheddar

Nice