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Golden Lakes Hotel

Froidchapelle · Belgium

Route de la Plate Taille 51 bisView location

8.8/10Excellent329 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.2/109.2
Condition9.2/109.2
Neighborhood9.4/109.4
Amenities8.4/108.4
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Golden Lakes Hotel

Set in outstanding unique natural scenery, by the banks of Platte Taille Lake amid the Eau d'Heure lakes, the Golden Lakes Hotel is a Best Western certified 4 Star establishment.

The hotel forms part of the Golden Lakes Village, a holiday village of 200 homes built by the banks of the lake. It has 79 prestige rooms, studios and apartments enjoying an extraordinary panoramic view over the lakes and the beauty of the site.

A Seminar Centre with fully equipped flexible spaces that complete the hotel's offer, making the Golden Lakes a consummately 4 Star hotel. The Golden Lakes Hotel aims to be a place of well-being, with an emphasis on nature, the green spaces and bodies of water.

In the Golden Lakes Village Estate the roads are replaced by picturesque pedestrian paths. The noise of the city gives way to the trickling of fountains and jets of water. The stretches of water give a unique sense of freedom and tranquility.

Read more about this hotelShow less

Recently designated European Destination of Excellence, the Eau d'Heure Lakes region is situated less than an hour from Brussels and the big cities of Wallonia (Charleroi-Mons-Namur) but also at the gates to the Ardennes (Dinant), very near the Hauts de France; an ideal place to escape to for the weekend, or longer should the fancy take you.

The Golden Lakes Hotel welcomes you all year round to enjoy nature in all its glory.

With a stay at Golden Lakes Hotel in Froidchapelle, you'll be next to a golf course, within a 15-minute walk of Lac de l'Eau d'Heure and Natura Parc l'Eau d'Heure. This golf hotel is 4.6 mi (7.3 km) from Gravity Park and 8.9 mi (14.4 km) from La Tour Salamandre.

Make yourself at home in one of the 79 air-conditioned rooms featuring Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.

Featured amenities include a computer station, express check-out, and a 24-hour front desk. Planning an event in Froidchapelle? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and 7 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Green Key (Foundation for Environmental Education) Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 3.5 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 18 years old
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • The listed facilities fee is charged per hour to access the spa.
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately EUR 25 for adults and EUR 12.5 for children
    • Pet fee: EUR 15 per pet, per night
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)
    • Pool fee: EUR 55 per person
    • Spa fee: EUR 55 per person
    • Hot tub fee: EUR 55 per person
    • Facilities fee: EUR 55 per person and includes use of: sauna; water park

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    French

    Dutch

Nearby attractions

Lac de l'Eau d'Heure 0.5 km / 0.3 mi
Natura Parc l'Eau d'Heure 1.2 km / 0.8 mi
Gravity Park 7.3 km / 4.6 mi
La Tour Salamandre 14.4 km / 8.9 mi
Avesnois Regional Nature Park 16.2 km / 10.1 mi
Distillerie de Biercée 18 km / 11.2 mi
Chapelle des Remparts 19 km / 11.8 mi
Fagnes Go-Karting 20.1 km / 12.5 mi
Aquascope 20.4 km / 12.7 mi
Val Joly Lake 21.7 km / 13.5 mi
Tramway Historique Lobes-Thuin et Musee 22.8 km / 14.1 mi
Aquatica Water Park 23.4 km / 14.5 mi
Abbaye de Scourmont 23.8 km / 14.8 mi
Château de Chimay 24.3 km / 15.1 mi
Abbaye d’Aulne 28.7 km / 17.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 79
  • Number of floors (main building): 2
  • Suites: 79
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Laundry service
Show 31 more facilities & services
  • Medical serviceExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staffExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • GymExtra charge
  • Luggage room
  • Grill/BBQ
  • Bar
  • Restaurant: 1
  • Banquet hallExtra charge
  • Conference room: 1
  • Meeting room: 7
  • PhotocopierExtra charge
  • Indoor freshwater pool: 1
  • Sun loungers
  • Entertainment programme for childrenExtra charge
  • Sauna
  • Steam bath
  • Turkish bath (hamam)
  • Spa treatments
  • Green Key (FEE)
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO SUPERIOR LAKE VIEWSTUDIO • SUPERIOR LAKE VIEWSTU.LK-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    SUPERIOR LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Golden Lakes Hotel

    STUDIO SUPERIOR LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    SUPERIOR LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.LK-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LAKE VIEWDOUBLE • LAKE VIEWDBL.LK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Golden Lakes Hotel

    DOUBLE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN LAKE VIEWTWIN • LAKE VIEWTWN.LK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Golden Lakes Hotel

    TWIN LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO COMFORTSTUDIO • COMFORTSTU.OM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Golden Lakes Hotel

    STUDIO COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEW KING BEDDOUBLE • GARDEN VIEW KING BEDDBL.GV-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Golden Lakes Hotel

    DOUBLE GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM GARDEN VIEW KING BEDFAMILY ROOM • GARDEN VIEW KING BEDFAM.GV-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Golden Lakes Hotel

    FAMILY ROOM GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO PREMIUM WITH VIEWSSTUDIO • PREMIUM WITH VIEWSSTU.PI-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Golden Lakes Hotel

    STUDIO PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GARDEN VIEWTWIN • GARDEN VIEWTWN.GV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Golden Lakes Hotel

    TWIN GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR LAKE VIEWAPARTMENT • SUPERIOR LAKE VIEWAPT.LK-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Golden Lakes Hotel

    APARTMENT SUPERIOR LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.LK-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Golden Lakes Hotel

8.8
Excellent
329 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
9.2 /10
Neighborhood
9.4 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
30 Jun 2026
Ahmed
Great place for a retreat! Lake background is stunning. Great quality hotel. Breakfast is a bit on the pricy side.
Friends_and_family Family
10/10
Exceptional
24 Jun 2026
Victoria
Perfect location on the lake, lovely staff, very dog friendly, even a present for the dog! Air con struggled a little with the hot temperatures but it was much cooler still than outdoors. Food at the restaurant was nice too.
Pet
10/10
Exceptional
23 Jun 2026
Christine
Great stay. Excellent staff. Lovely rooms. Great views. Delicious restaurant food
Friends_and_family Friends
10/10
Exceptional
21 Jun 2026
WOJCIECH
bardzo mila obsluga.spa ok.doskonale sniadanie.czysto
Friends_and_family Family
10/10
Exceptional
26 May 2026
Rebecca
Great hotel but need bug spray. Lots of bugs but lovely location
Friends_and_family Family
10/10
Exceptional
21 May 2026
Herbert
Very nice
Self
10/10
Exceptional
16 Jul 2025
John

A very relaxing place to stay.

Clean room with AC and a good size, lovely view of the lake. Restaurant very good and reasonable price. Plenty to do around the lake, we cycled in the area along quiet road and dedicated tracks. Very enjoyable.
Partner
6/10
Pleasant
13 Jul 2025
Fiona
Hotel and setting lovely, restaurant expensive and mediocre with poor service. Site is huge and you are left to find your own way around. Not sure if you get more of a tour and information if you stay in a villa but the hotel you are given a key to your room and sent on your way, no information on walking routes, swimming area, lake activities or nearest amenities
Leisure Family
8/10
Excellent
01 Jul 2025
Maggi
Our room was lovely with great views of the lake. You could walk, cycle or run straight from the room. There is clearly more demand than the hotel can cope with for the restaurant. We were unable to book during our 3 night stay. Why doesn’t management open more options. They could also dot sun loungers around rather than having to go to the venue next door. Hate resorts that charge for spa usage. It should be included in the room rate.
Leisure Partner
10/10
Exceptional
30 Jun 2025
David J
great quiet place
10/10
Exceptional
14 Jun 2025
Abelardo
Great location. Beautiful, right by the lake. Very quiet area, and did not disappoint. The restaurant on location was really good!
Friends_and_family Family
8/10
Excellent
04 Jun 2025
MARTIN

Nice, quiet getaway

Nice location and comfortable room. Shower needed a non-slip pad. Parking for handicaped persons was almost non-existent and general parking was insufficient because the lots are used by tenants of the other buildings on the property.
Friends_and_family Family
8/10
Excellent
05 Aug 2024
Nicola
We enjoyed the lake view but not so much the fact that it is indeed a village and not a hotel and sometimes visitors might book a 2-night stay to celebrate and spoil the otherwise quiet surroundings.
Leisure Pet
8/10
Excellent
17 Jun 2024
Verified traveler
Poor cellular service in the area which is away from towns and villages. Nice quiet retreat.
Friends_and_family Family
10/10
Exceptional
18 Apr 2024
Paul

Lake view stay.

The apartments were fantastic, a real sense of quality, and even with other rooms around you it felt very private. We opted for a lake view and I'm so glad we did - with panoramic views of the lake from large glass windows/doors. The space itself was excellent with a large living area and a small but useful kitchen area. The accommodation is ideally located for Natura Parc leisure facilities - and whilst they are different organisations it would be good if they had better communication/links with each other. For example we had to depart our room for 11am whereas Natura Parc does not open until 1pm. As it was raining we decided to drive on to our next location rather than wait around for 2 hours. Had Natura Parc opened earlier we would have gone there. Whilst this is not the fault of the accommodation it would have been useful if you could check out later on or if there was somewhere you could eat lunch to pass the time until Natura Parc opened.
Friends_and_family Family
10/10
Exceptional
09 Apr 2024
Eric
It was a pleasure to stay at this property for a short vacation with my girlfriends.
Leisure Friends
4/10
Poor
29 Sep 2023
Khaled

Not so good

The place is missing good service and they wanted 50 euros because I left at 12 not 11. I asked for a wine opener which I had to go and pick up my self and I had to return it I could just leave it in the room. Very cooled service
Friends_and_family Friends
10/10
Exceptional
27 Feb 2023
Erik Næss

Thank you.

Lack of English speaking personnel in the reception. Clean, quiet, beautiful place.
Friends_and_family Friends
6/10
Pleasant
21 Oct 2022
Beryl

Confusing

Arrived in the dark after airport was closed due to strike booked in pains given key fob and told its behind reception took me ten minutes in the dark a drain to find it . Then we had to clean the door to get inthick with spider webs even in the room Breakfast just ok beautiful surroundings though wouldn’t want to stay again though
Partner
8/10
Excellent
18 Sep 2022
Vera
Heel proper en aangenaam verblijf. Enkel de douche duurde heel lang tegen er warm water uit de kraan kwam en er kwam niet veel water uit.
Leisure Partner
8/10
Excellent
02 Sep 2022
hamidreza
Nice place
Leisure Family
10/10
Exceptional
08 Aug 2022
Ruksana

Good Overall.

It was very good. Onsite restaurant was delicious. Staff very lovely and accommodating. One pointer , i would say, is for the hotel to have access to local taxis and services as felt quite restricted for airport transfers to and fro.
Friends_and_family Family
10/10
Exceptional
11 Jul 2022
Verified traveler

Love everything here

Love the scenes, the nature and the comfortable room.
Friends_and_family Family
6/10
Pleasant
31 Dec 2021
Verified traveler

I just did not like the place

New hotel in the middle of a bungalow park, the swimming pool is 30 euro per two hours ...
10/10
Exceptional
28 Oct 2021
MATTHEW

Great place

Great place, beautiful location and awesome food and selection of beers.
Friends_and_family Family
10/10
Exceptional
17 Oct 2021
Anthony

Magnifique séjour sur le lac !

Excellent séjour, flexibilité sur Check in & check out, vu splendide sur lac, bref que du plaisir !
Friends_and_family Family
10/10
Exceptional
08 Aug 2021
Verified traveler
Clean and spacious room, beautiful place to go on a family vacation. Helpful and friendly staff
Leisure Family_with_children
10/10
Exceptional
06 Apr 2021
Verified traveler

Excellent option in the Ardennes

Our experience at this brand new hotel was a very good one. From a very efficient and friendly check-in with Lucien, a kind and courteous front desk intern, to the extra efforts led by the housekeeping team, we were pleasantly surprised and look forward to coming back. The number of construction projects going around the hotel was fairly unexpected but we believe this will be a very nice option for families seeking refugee from urban life. Suggested improvements to the kichen area of the room: installation of a freezer below the fridge, as well as a simple exhauster with light on top of the cooktop would definitely make a family stay more pleasant. Great job on the COVID-19 protocol but, from a safety perspective, please install urgently a safety block on the balcony accessible from the reception area- the floor gap between the concrete and glass facade is quite large and needs to be taken care of.
Friends_and_family Family
10/10
Exceptional
04 Aug 2020
Gordon
Modern room, great setting
Self
10/10
Exceptional
05 Jul 2020
Meaghan

Great views, Amazing service!

What an amazing stay! We stayed for two nights with three small children and had the best time! Everything is super clean and they have taken extra measures due to COVID to make sure we felt safe! Check in was easy and the front desk was very friendly and helpful! The rooms are beautiful and have amazing views of the lake! We dinned at their restaurant both nights and enjoyed the food and drinks! They were very accommodating to our small children too! I absolutely recommend staying here!
Friends_and_family Family
10/10
Exceptional
19 Dec 2019
Laila
We came to take my daughter to Couvin on. Santa train ride and little did I know about this hidden place. It’s in a great spot along the lake. The food at the restaurant is amazing and the rooms are very clean and beautiful. Will definitely come to this hotel in the summer time when traveling through Belgium!
Friends_and_family Family
10/10
Exceptional
09 Sep 2019
Verified traveler
One night stay on way back from Spa. Hotel only recently built and everything feels fresh, new & modern. Lovely view over lake from room, which was very comfortable with superb bed and bathroom. The food in the restaurant was superb.
Leisure Self
10/10
Exceptional
09 Sep 2019
Verified traveler
The property is very nice, only difficult to find.
Belgium road system not adequate.
Restaurant very expensive but good.
Leisure Partner
10/10
Exceptional
06 Sep 2019
dennis

Lovely, quiet, location!

Beautiful setting with lake views! Room was spacious and comfortable! Restaurant was great! Had dinner and breakfast! Very charming and relaxing! Great amenities. Staff professional and courteous. Thank you for a great stay!
Partner
8/10
Excellent
23 Aug 2019
Verified traveler
No 121 was very spacious. However, the kitchenette was insufficiently equipped. More cutlery and crockery needed (and a toaster!). The sofa bed back kept dropping against the window frames. The bed and mattresses were superb.
Leisure Partner
8/10
Excellent
15 Aug 2019
Festus

Nice hide away

Amazing location beside a lake, but far from shops and city life
Friends_and_family Family
10/10
Exceptional
01 Aug 2019
Joanna

Beautiful location

Lovely lakeside views, friendly staff and luxurious room with aircon. Large comfortable bed, lots of pillows and a kettle with tea and coffee. Thoroughly enjoyed our overnight stay, wish we could have stayed longer.
Business
10/10
Exceptional
25 Jun 2019
Verified traveler
fantastc new resort on the water great and nice people
Leisure Family
10/10
Exceptional
18 Jul 2026
benny
Super fint og mega lækkert sted
10/10
Exceptional
09 Jul 2026
Rene
Fint og rent. Alt i orden
Partner
8/10
Excellent
21 Jun 2026
Jane
La chambre était confortable, mais la propreté laissait à désirer : un cheveu sur le lit, des toilettes sales et des araignées dans les coins de la chambre.

La climatisation fonctionnait parfaitement, mais cela ne compense pas ma principale déception : l’absence de flexibilité concernant l’accès à une douche après le check-out. Malgré la présence d’un spa, ma demande a été refusée. C’est assez surprenant pour un établissement de ce standing et cela a clairement terni mon expérience.
Partner
8/10
Excellent
26 May 2026
Lynn
Ontbijt was absoluut zijn geld waar.
Kamer was oké.
Ik zou 5 sterren hebben gegeven, maar de kamer was helaas niet goed gepoetst na de laatste bezoekers (ramen vol vettige plekken en handen, open en plakkende vanity kits) en een warme frigo.
Anders zeker een aanrader!
Business
10/10
Exceptional
16 May 2026
Catherine
toplocatie, mooie en ruime studio met alles erop en eraan.
Ontbijt was lekker en genoeg
zwembad en welness goed
personeel bij aankomst aan de receptie minder, eerder nors in omgang.
Wij houden van honden maar niet als ze gedurende 2 uur s'avonds de hele tijd blaffen, dit was echt een minpunt.
Partner
10/10
Exceptional
29 Apr 2026
Anders
Mycket fint hotell. Bra sängar och en fantastisk restaurang.
Partner
6/10
Pleasant
21 Apr 2026
Jacob Lykke
Super lækker beliggenhed på
Partner
10/10
Exceptional
05 Feb 2026
Helene
Chambre impeccable
Personnel très professionnel
Cadre très agréable
Business
10/10
Exceptional
05 Jan 2026
Christelle
Village idéalement situé en bord du lac. Nous avoins une sublime chambre bien décorée, bien entretenue et bien équipée avec une belle terrasse munie de chaises et tansats et vue sur le lac comme prévu lors de la réservation.
L’ensemble du personnel que nous avons pu croiser est très professionnel et agréable.
Partner
10/10
Exceptional
14 Nov 2025
Valérie
Personnel au top. Chambre spacieuse. Cadre très agréable
Business
10/10
Exceptional
23 Oct 2025
Stéphanie

Je recommande fortement

Le lieu est magnifique au bord du lac très belle vue. Et les chambres sont super confortable. Je recommande pour des vacances.
Le restaurant est super bon aussi.
Business
10/10
Exceptional
19 Oct 2025
Agnès
Excellent accueil et personnel très aimable et serviable. Merci beaucoup !
10/10
Exceptional
14 Oct 2025
Nina
Très belle vue.
Business
10/10
Exceptional
30 Sep 2025
Anders
Härligt hotell. Underbar restaurang. Toppen.
Self
8/10
Excellent
21 Sep 2025
Soypet
Gezellig hotel in een leuke omgeving met een super mooi uitzicht. Ideaal voor wie van natuur houdt.
Leisure Partner
10/10
Exceptional
29 Jun 2025
Albert

Prima zegt alles

Prima
Partner
8/10
Excellent
17 Jun 2025
michael
Excellent
Business
8/10
Excellent
04 Jun 2025
Geert
Leuk hotel en goed ontbijt.
Reserveren voor avondeten in resraurant lukte niet, was iedere keer volzet.
Partner
10/10
Exceptional
03 Jun 2025
francine
Super decouverte!
Partner
10/10
Exceptional
01 Jun 2025
Casper
Nice surroundings (lake) resort new and in great shape
Business
10/10
Exceptional
30 May 2025
Dalila
Le lieux appaise bel hotel
Partner
10/10
Exceptional
26 Apr 2025
Anders

Underbart hotell

Ett underbart hotell med en jättefin restaurang.
Self
2/10
Poor
20 Feb 2025
Cornelis

Echt slecht !!

veel ratten rond t restaurant. pissebedden in de kamer. Slecht eten (ontdooide vis en groentes), stinkende kamer, geen room service en slecht/niet bereikbare receptie. Ik had 3 nachten geboekt, maar ben eerder weg gegaan….
Business
2/10
Poor
16 Feb 2025
Hardy
Rien n’est dis à l’avance pour accéder au spa il faut prévenir qu’on doit réserver pour y accéder parceque rien n’est indiqué et aucun geste n’a été fait pour ne fusque arranger mon séjour et le rendre plus agréable.
Leisure Partner
10/10
Exceptional
10 Feb 2025
Arnaud
Le wifi était un peu chaotique mais en même temps on est pas là pour ca
Leisure Family_with_children
10/10
Exceptional
04 Jan 2025
Verified traveler

10/10

Great room, amazing breakfast. Nice surroundings for a morning run.
Partner
10/10
Exceptional
30 Dec 2024
Gaetan
Séjour trop court mais excellent
Business
10/10
Exceptional
29 Dec 2024
Jean Michel
Hôtel est super, la brasserie est sympa, le lieu très agréable
10/10
Exceptional
04 Nov 2024
Olivier
Superbe, merci!
10/10
Exceptional
28 Oct 2024
EMMANUELLE

Un très bon hôtel

Un hôtel toujours très agréable où j'aime séjourner.
Business
10/10
Exceptional
24 Oct 2024
Sandrine

Cadre top

Cadre magnifique sur le lac.
Très belle chambre avec balcon. Complexe neuf.
Petit déjeuner, même si bien alimenté est assez cher.
Le spa est en supplément, à resever et ferme tôt...mais est propre, calme avec 2 saunas, 1 hamman, 1 bain avec jet, 1 jacuzzi, siège chauffe colonne vertébrale.
Le restaurant est très bon mais assez cher.
Business
10/10
Exceptional
12 Oct 2024
Anders

Jättefint hotell

Härligt hotell.
Self
8/10
Excellent
19 Sep 2024
Eugene
Mooi gelegen hotel aan het meer. Prima ontbijt. Rustige groene omgeving fietsen kun je huren. Wandelgebied. Avondeten aan te bevelen te reserveren er zijn nauwelijks restaurants of winkels in de buurt.
Leisure Partner
8/10
Excellent
25 Aug 2024
Alain
C'est un peu la foire à la galère si vous ne réservez pas vos places aux différents restaurants du site, surtout lorsqu'il pleut; pas de terrasse, donc pas de place, donc débrouillez-vous, même si vous êtes client de l'hôtel, surtout au restaurant de l'hôtel... capacité d'accueil nettement insuffisante, même en roulement, apparemment, car les cuisines ferment très tôt, 20h30 max.
Sinon, pour tout le reste, c'était superbe; le cadre, le couchage, le site...
Leisure Partner
8/10
Excellent
05 Aug 2024
Wided
Endroit magnifique au bord du lac, personnel de l'hotel sympathique.
En revanche le lit qui était composé de 2 lit n'était pas confortable, et la séparation était gênante en couple.
Autre point au restaurant, nous avons réservé pour 21H, nous sommes arrivés, et le serveur nous a dit que comme c'est la fin de service, il serait bien de faire vite, de ne pas prendre d'entrée et nous a suggéré pour aller plus vite le plate du jour, en sachant que nous ne mangions pas de viande.
Le service SPA était super, un vrai moment de détente et de calme.
Leisure Partner
10/10
Exceptional
30 Jul 2024
Ina

Top hotel

Mooi hotel in een rustige omgeving vlak aan een van de meren waar je kan zwemmen en watersporten beoefenen. Goed ontbijt en uitstekend restaurant.
Friends_and_family Friends
10/10
Exceptional
15 Jul 2024
Arnaud
Personnel à l'écoute, sympa. Chambre propre. Lieu reposant et paisible
Leisure Family
8/10
Excellent
04 Jul 2024
Joachim

Hotel top Mitarbeiter leider nicht

Tolles Hotel, schöne Zimmer, tolle Lage. Negativ: Wellness Bereich unverschämt teuer 49€ für 2 Std. Frühstück teuer 21€. Servicemitarbeiter nicht in der Lage Englisch zu sprechen. Personal nicht sehr freundlich
Business
10/10
Exceptional
30 Jun 2024
ibrahim

superbe

impeccable
Partner
6/10
Pleasant
22 Apr 2024
Arnaud
Suite pas prête en arrivant, propreté de la baignoire douche approximative, plafond moisi dans la salle de bain. Restaurant de l'hôtel ouvert que le soir. Toutefois, nous y venons régulièrement et c'est la première fois que ça arrive.
Leisure Family_with_children
10/10
Exceptional
11 Mar 2024
Gabriele
Waren mit unserem Zimmer sehr zufrieden
Leisure Partner
6/10
Pleasant
25 Feb 2024
Chloé
Vraiment dommage d'arriver dans un hotel spa à 15h et de se rendre compte qu'il faut tout reserver à l'avance. Plus de places au Spa ni meme a la brasserie de l'hotel. Sinon les chambres sont confortables et le petit déjeuné est bon.
Partner
6/10
Pleasant
19 Feb 2024
patricia
We hebben de familie kamer geboekt, bedbank voor de kinderen kraakte behoorlijk. Beddengoed miste bij aankomst. Toen we de spa wilde gebruiken moest hier apart voor betaald worden. Kleine korting maar dan veel geld voor wat je ervoor krijgt, maar ook niet kunnen boeken omdat het al vol was. Kamer netjes en schoon. Geen koffiezetapparaat en in het restaurant kregen we geen to go mee naar het appartement. Er is potentie, maar wel met wat verbeterpunten.
Leisure Family
10/10
Exceptional
17 Feb 2024
Manon

Simply wonderful

A wonderful overnight stay on our way back home. We've had been staying here before, so we knew exactly, why we were booking it again: rooms are most beautifully equipped, with very spacious bathrooms and a stunning lake view. And it is pet-friendly, which for us is a must, since we are travelling with our family dog. Check-in and Check-out are fast and efficient, you get all the information, you need (like how to find the way to your room, which in the beginning might be a bit difficult). We will definitely be staying in this hotel again, of the possibility arises.
Friends_and_family Family
10/10
Exceptional
08 Feb 2024
Turpin

Belle découverte

Belle découverte de ce site .. un mini village au coeur de la nature.
Belle chambre.. restaurant de qualité et tarif intéressant.
Business
6/10
Pleasant
27 Dec 2023
Osman
Aussicht zum See ist super.
- Wellness nicht inklusive (sehr teuer)
Leisure Partner
10/10
Exceptional
01 Nov 2023
Christiane
Die Lage ist wirklich toll, man kann gut abschalten. Leider hatten wir nur Regenwetter und laute Gäste über uns… das Hotel war toll, der Service sehr gut und sehr freundlich
Leisure Partner
8/10
Excellent
16 Oct 2023
Ann
De prijs van de wellness is te duur. Wij betalen die prijs voor een hele dag wellness. Zelfs met de VIP access korting was het te hoog geprijsd. Er was bijna geen volk. beter iets minder vragen en klanten hebben.

Het hotel is mooi en het uitzicht evenzeer. De kamer was stil en netjes en verzorgd.
Leisure Partner
10/10
Exceptional
11 Oct 2023
Katharina
Es war ein toller Aufenthalt. Wir sind um den See und bis Walcourt Rad gefahren - eine schöne Umgebung, aber nichts was man ohne Motor am Rad bewältigen könnte sofern man nicht sehr trainiert ist.
Die Unterkunft und auch das Hotel an sich waren sehr gepflegt. Die Angestellten sehr nett und zuvorkommend.
Leisure Partner
6/10
Pleasant
07 Aug 2023
Hans

Godt sted, men

Moderne hotel i skønne omgivelser, der dog trods sit fine ydre ikke formår at formidle stedets og områdets muligheder på engelsk, hvilket er synd og skam. Vi fik desværre ikke udnyttet stedets potentiale pga det. Målgruppen er klart belgiere, franskmænd og hollændere. Restauranten kan klart anbefales.
Friends_and_family Family
6/10
Pleasant
29 Jul 2023
Anne-Marie
Vi hade oturen att vädret var uselt vilket gjorde besöket mindre trevligt. Stort minus var att vi inte fick plats att äta middag i matsalen, detta skulle bokats i förväg…?!? Vi fick köpa mat och äta på hotellrummet. När vi checkade ut var frukosten debiterad på rummet trots att vi inte åt frukost. När vi bad om kompensation så blev vi hänvisade till en mejladress där vi skulle be om återbetalning. Nja, inte vad vi förväntade oss av vår ”luxury stay” i Ardenner.
Friends_and_family Family
2/10
Poor
01 Jun 2023
MAUCOTEL
sommes très mécontent, à l'arrivée de Mme Zoé Guillot,
l'hôtel lui a prétendu qu'Expédia n'avait pas réglé le montant de la réservation . elle leur a montré sa réservation Expedia qui indiquait le montant perçu par Expedia, soit 191.05 €, restait la taxe de séjour à régler
sur place. L'hôtel n'a rien voulu entendre malgré tout et elle a dû régler le montant de son séjour soit plus de 200 €. que s'est-il passé, Expedia n'avait pas réglé l'hôtel ???? merci de vos explications.
bien à vous
OBER/Sylvie Maucotel
Tél. 03 29 76 77 04
Business Self
10/10
Exceptional
20 May 2023
bruno

Met zicht op meer

Receptie is vriendelijk en snel, geen onnodige administratieve zakens. Kamer (in feite studio) is ruim met complete badkamer, living met keuken en terras met zicht op meer. Ontbijt team is vriendelijk en niet indringerig. Aanbod is goed.
Business
10/10
Exceptional
03 May 2023
Philip
Mooie, rustige ligging. Modern hotel met prima faciliteiten.
Mooi zicht op meer.
Leisure Friends
6/10
Pleasant
03 Apr 2023
mortier
Le lieu et les chambres sont très jolies. Mais le service est quasi inexistant et indigne d'un 4 étoiles.

Nous avons été refusé au restaurant car ils fermaient une plus d'une heure plus tôt car c'est pas la saison.

ce qui vu l'emplacement nous a oblige a prendre la voiture en plein nuit pour trouver un night shop a philippeville a 22 km de notre hôtel pour obtenir des sandwichs

Le bar est ferme car c'est pas la saison.

Nous n'avons obtenu ni surclassement, ni départ tardif alors que l’hôtel est un vip acces

Le personnel n'essaie pas de vous aider et régler votre problème.

ce fut une grande déception
Leisure Partner
10/10
Exceptional
24 Mar 2023
olivier

génial

Accueil très agréable, repas de qualité, chambre et vue au top.
Business
6/10
Pleasant
17 Feb 2023
Ronald
Op zich is het een prima hotel maar ik mis wel het gevoel van gastvrijheid. Personeel maakt een warrige indruk, is bezig met 5 dingen tegelijk en heeft weinig oog voor de klant. Alleen Jamila en de man beneden in het restaurant spreken Engels, maar de rest blijft stoïcijns Frans spreken terwijl ik aangeef dat ik geen Frans spreek. Voor een hotel dat zo hoog aangeschreven staat bij Expedia heb ik een meer dan teleurstellende ervaring. Jammer, ik kom hier niet meer.
Business Friends
10/10
Exceptional
04 Feb 2023
Ahmed

Excellent , Top

Excellent!Propreté et confort au rendez-vous! Petit-dejeuner copieux et de bons produits.Top accueil, receptionniste très professionnel, merci.
Business
10/10
Exceptional
29 Nov 2022
Kristian
Sehr schöner Komplex. Leider konnten die Wellness Einrichtungen aufgrund zeitlichen Mangels nicht benutzt werden. Mit dem See im Sommer bestimmt ein schönes Urlaubsziel.
Business
8/10
Excellent
04 Nov 2022
Annemie
Prachtig gelegen, mooi hotel. Spijtig dat men bij het inchecken niet zei dat je voor het restaurant moet reserveren. Alle restaurants in de omgeving waren ook gesloten of volzet. Zonder eten was het niet zo fijn.
Leisure Partner
10/10
Exceptional
10 Aug 2022
Erica
Excellent séjour. J'y retournerai probablement. Emplacement parfait pour profiter des lacs de l'Eau d'Heure.
Friends_and_family Family
8/10
Excellent
25 Jul 2022
Bavo

Leuk

Zeer leuk hotel aan het water met de beachclub dichtbij.
Leuke ervaring, propere verzorgde kamers en vriendelijke, behulpzaam personeel die ons heel goed ontvangen heeft.

Jammer dat er toch veel mensen zijn die aan het water zelf en langs de wandelpaden verschrikkelijk veel afval achterlaten, onbegrijpelijk. Een extra cleaning crew buiten het hotel zou geen overbodige luxe zijn.
Friends_and_family Family

Location & surroundings

Golden Lakes Hotel
Route de la Plate Taille 51 bis, Froidchapelle, Belgium

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Golden Lakes Hotel

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