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Comfort Inn Portales

Clovis - NM · United States

223 West 2nd StreetView location

9.0/10Excellent485 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort9.4/109.4
Condition9.0/109.0
Neighborhood9.2/109.2
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Inn Portales

Welcome to the Comfort Inn hotel in downtown Portales, NM, off US-70. We invite you to enjoy a complete stay thanks to our well-rounded amenities. From free WiFi to a fitness center and a spacious meeting room, we have you covered on your most important travel routines.

Then, start the day with our complimentary hot and healthy breakfast. From here, you will be within walking distance to plenty of restaurants, cafes and shops. Portales, known as the Peanut Capital, is also home to Blackwater Draw Museum and Eastern New Mexico University.

Whether you come for business or leisure, you can find Cannon Air Force Base, Hampton Farms or fresh nature at Oasis State Park. Back at the hotel, stock up in our additional sundry shop. Settle in to your guest room with a flat-screen TV, mini-fridge and microwave.

Reach out to our friendly 24-hour service desk with any questions. We look forward to hosting you at the Comfort Inn, Portales.

Read more about this hotelShow less

When you stay at Comfort Inn Portales in Portales, you'll be near the airport, within a 5-minute drive of Blackwater Draw Museum and Al Whitehead Field. This hotel is 20.1 mi (32.3 km) from Clovis Community College and 20.1 mi (32.4 km) from Norman Petty Studios.

Make yourself at home in one of the 50 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
  • Minimal age
    18
  • Optional fees
    • A late check-out fee will be charged

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Portales Public Library 0.2 km / 0.1 mi
Portales City Hall 0.3 km / 0.2 mi
Roosevelt County Museum 1.3 km / 0.8 mi
Golden Student Success Center 1.4 km / 0.9 mi
Lindsey Park 1.4 km / 0.9 mi
Greek Park 1.4 km / 0.9 mi
Blackwater Draw Museum 1.5 km / 0.9 mi
Confer Park 1.6 km / 1 mi
Rotary Park 1.7 km / 1.1 mi
Greyhound Arena 1.7 km / 1.1 mi
La Casa Family Health Center 1.8 km / 1.1 mi
Eastern New Mexico University 1.9 km / 1.2 mi
Al Whitehead Field 2.1 km / 1.3 mi
Roosevelt General Hospital 3.3 km / 2.1 mi
Portales Recreation Complex 3.6 km / 2.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 50
  • Number of floors (main building): 4
  • Suites
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Laundry serviceExtra charge
  • Multilingual staffExtra charge
  • Lift access
Show 8 more facilities & services
  • Gym
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Inn Portales

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Inn Portales

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Inn Portales

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 6 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    6 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Safe
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Inn Portales

    DOUBLE Accessible

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    6 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Safe
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 23 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Centrally regulated air conditioning
    • Microwave
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Inn Portales

    DOUBLE STANDARD

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Centrally regulated air conditioning
    • Microwave
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Inn Portales

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 12 m²SUI.NM-7
    SUITE NON SMOKINGPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Inn Portales

    SUITE NON SMOKING

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-7

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDS NON SMOKINGQUADRUPLE • TWO QUEEN BEDS NON SMOKINGQUA.2Q-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Inn Portales

    QUADRUPLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Inn Portales

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • Accessible • 1 Bedroom • 5 m²QUA.H6
    QUADRUPLE AccessiblePhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Inn Portales

    QUADRUPLE Accessible

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Room amenities

    • Wheelchair-accessible
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 23 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Fridge
    • Microwave
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Inn Portales

    DOUBLE STANDARD

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Room amenities

    • Fridge
    • Microwave
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Inn Portales

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 12 m²SUI.NM-6
    SUITE NON SMOKINGPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Inn Portales

    SUITE NON SMOKING

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-6

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 Bedroom • 23 m²QUA.ST
    QUADRUPLE STANDARDPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Microwave
    • Fridge
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Inn Portales

    QUADRUPLE STANDARD

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Room amenities

    • Microwave
    • Fridge
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Inn Portales

9.0
Excellent
485 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.0 /10
Neighborhood
9.2 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
01 Aug 2026
John
Excellent service and very clean. The rooms & bed were very comfortable. Breakfast was delicious with a wide variety available.
8/10
Excellent
19 Jul 2026
monica
The first morning went to get breakfast at 7am everything was not out and was told by staff I had to wait that I was inpatient


Even though breakfast was from 6 to 9 am
Family_with_children
8/10
Excellent
11 Jul 2026
Isaac
Unfortunately the lobby furniture looked dirty. Staff was nice.
10/10
Exceptional
07 Jul 2026
Gary
I liked the fact that this is a fully renovated 1950's hotel in the heart of Portales, NM. It was very quiet due to the old style construction. It was very clean and everything worked as expected.
My only negative points were that I had a hard time regulating the shower temperature due to an unusual fixture and on the last day a very large group completely overwhelmed the breakfast area to the point there was nowhere to sit or even any coffee left. McDonalds is close by.
Self
10/10
Exceptional
19 Jun 2026
Sarah
Stayed at this hotel on several occasions. It has always been very clean and quiet. Beds are comfortable. Staff is always friendly. Easy parking and convenient location.
Self
10/10
Exceptional
17 Jun 2026
Frankie
Very clean, quiet and safe. Super comfortable bed.
Self
10/10
Exceptional
15 Jun 2026
Fidelis
Polite and helpful staff. Clean room. Breakfast and parking
Self
2/10
Poor
14 Jun 2026
Heather
Do not stay BED BUGS! After checking in on Wednesday we found bed bugs in the room. I trapped a bug and brought it to the desk. The front desk person did not seem surprised and when I told him I was leaving I was promised a refund. No refund has been issued.
Family_with_children
8/10
Excellent
13 Jun 2026
Jason
The hotel was great. Our room was large which was great for a person with a wheelchair. The AC kept us cool. Easy access to the local area. Plenty of parking. The breakfast area was very nice. Not over the top, but it have several protein choices. I would stay there again. The only reason I gave 4 stars is that the breakfast was not always well looked after. There were two different times on two different days that things ran out and guests had to go tell the front desk.
Partner
10/10
Exceptional
02 Jun 2026
Jennifer
Clean building, parking lot, and rooms. Staff was friendly as well.
Family_with_children
10/10
Exceptional
04 May 2026
Arvida
Everything was great!
Family
8/10
Excellent
27 Apr 2026
Robert
Room was clean, staff always nice, however breakfast items were not good, not fresh.
Self
10/10
Exceptional
26 Apr 2026
Daniel
Yes breakfast was good and fresh lobby clean and parking lot.
Friends_and_family Family
10/10
Exceptional
25 Apr 2026
Marcella
I wish they had a swimming pool and restrooms could be cleaner
Family_with_children
4/10
Poor
24 Apr 2026
Keri
We had a handicap shower and are not handicapped. It made a big mess all over the bathroom. Food was terrible. Not worth the price we paid
Self
10/10
Exceptional
01 Apr 2026
Julie
Excellent room for a great price. We would 100% stay again!
Partner
10/10
Exceptional
23 Mar 2026
José Luis Ortiz
Clean comfortable hotel
Family_with_children
10/10
Exceptional
13 Mar 2026
Gregory
AC was effective. Had to lower temp setting lower than usual
10/10
Exceptional
02 Mar 2026
Philip Todd
Nice safe clean secure stylish outfitted nice breakfast good parking affordable
Self
6/10
Pleasant
25 Feb 2026
Cody
Staff was great, room had some maintenance that needed done unfortunately
Self
8/10
Excellent
17 Feb 2026
Sammie
Very comfortable,clean room
Partner
10/10
Exceptional
18 Jan 2026
Hal
Room was excellent. Water pressure in the shower was barely adequate. Otherwise very nice.
10/10
Exceptional
06 Jan 2026
Craig
Staff helpful
10/10
Exceptional
02 Jan 2026
Emily
Room was bigger than expected. The bed was comfortable. Everything was clean. They had hot items for breakfast in addition to some pre-packaged muffins, fruit, etc. We were passing through, so did not use any of the other amenities. Would definitely stay againagain.
Friends_and_family Family
10/10
Exceptional
13 Dec 2025
Judith
The clerk who checked is in, I think her name was Mandala. I'm so sorry if i spelled that wrong. She was just lovely
Friends_and_family Family
10/10
Exceptional
13 Dec 2025
Joe
Room was very clean and very quiet
Friends_and_family Family
10/10
Exceptional
07 Dec 2025
Josefina
The breakfast was great. Clean room, updated, comfortable beds. Coffee in room and fridge and microwave.
Free parking, great outdoor lighting in parking area.
Friends_and_family Family
10/10
Exceptional
02 Dec 2025
Barbara
Yes
Leisure Family
10/10
Exceptional
01 Nov 2025
Andreanna
Room clean and bright
10/10
Exceptional
26 Oct 2025
Brittany
Clean room
Partner
8/10
Excellent
20 Oct 2025
Joe
very good
Business_and_leisure Partner
4/10
Poor
14 Oct 2025
john
ac fan was so noisy you could not sleep with it on only reason i stay is to sleep. it was terrible had to turn off just to get very little sleep
Partner
10/10
Exceptional
13 Oct 2025
Robert
Great hotel, very clean, only thing is water pressure in shower is very low.
Staff is always very nice and helpful.
Friends_and_family Family
6/10
Pleasant
12 Oct 2025
Stephanie
Parking area was safe, rooms clean and comfortable. Breakfast was decent. Staff was very nice.
8/10
Excellent
01 Oct 2025
Carmen
The staff was really friendly; the lobby and common areas were clean and nicely decorated; the bed was comfortable; and the location is convenient.

It was a bit noisy on the 2nd floor, but not disturbingly so. Teens being teens. :) Breakfast was fresh most of the time. The sausage and biscuits looked to be leftovers by my 3rd day.

Overall, it was a pleasant stay. And reasonable.
Business_and_leisure Self
10/10
Exceptional
13 Sep 2025
Amy
Very clean with nice friendly staff.
Leisure Partner
10/10
Exceptional
31 Aug 2025
Lizbeth
We will stay again!
Business Self
10/10
Exceptional
31 Aug 2025
shelley
Great centrally located hotel.
10/10
Exceptional
17 Aug 2025
Lowell
The parking lot is very small and can be hard to navigate and fit itnto certian spots not sure what can be about that but you wanted feedback everything else was great
Leisure Family
10/10
Exceptional
12 Aug 2025
Erica
Very clean and great staff.
10/10
Exceptional
12 Aug 2025
John

Great hotel, would solidly recommend

Really nice hotel in Portales. We reserved a handicapped accessible room which was very nice and spacious and had a roll in shower. This was great as I was traveling with my 95 year old mother who uses a wheelchair or walker depending on how she feels. Only small quibble was the hotel doesn’t have a covered entry which only mattered because it was rainy(thunder storms) so we got a bit wet getting in. But a VERY nice stay
Friends_and_family Family
10/10
Exceptional
31 Jul 2025
Sandra
Overall we had a great stay. Room was a great size for our family of four. Beds were comfy and showers were hot. Very quiet other than the alarm testing midday that was very loud and should have came with a warning. My only recommendation to the facility is having better security measures in please. There was never anyone at the front desk. Anyone could walk in because there’s no measures to stop them like using a card to get on the elevator.
Leisure Family
8/10
Excellent
19 Jul 2025
Bob
The check in went well. the room was clean and everything was in working condition.
Business Partner
10/10
Exceptional
17 Jul 2025
Deloar
Location.
10/10
Exceptional
01 Jul 2025
danny
Easy to get to
Leisure
6/10
Pleasant
19 Jun 2025
Philip
The good - Very clean. The bad - Elevator was broken and almost zero water pressure. Try lugging two mountain bike up four floors of winding stairs with no ac in the stairwell. You really want a shower after...
Leisure Self
10/10
Exceptional
07 Jun 2025
Carmen
Near where we wanted to go. Many restaurants nearby.
Business Family
10/10
Exceptional
01 Jun 2025
Arturo
Good
10/10
Exceptional
27 May 2025
Scott V
A very clean and comfortable room. The staff were very helpful and friendly. I would highly recommend staying there.
Leisure Family
8/10
Excellent
22 Apr 2025
Lurdibina
It was nice and quite
Business_and_leisure Family_with_children
10/10
Exceptional
21 Apr 2025
Robert

Always a great stay

This is the 3rd time we stay at this hotel. Service is great, rooms are clean, and comfortable.
Friends_and_family Family
10/10
Exceptional
20 Apr 2025
Merleen
Good stay
6/10
Pleasant
16 Apr 2025
swayne
No hot or warm water for a shower in the morning
Business_and_leisure Self
4/10
Poor
16 Apr 2025
ERASMO
Everything was great 😃
Leisure Family
10/10
Exceptional
03 Apr 2025
Gail
The room was spacious and clean
10/10
Exceptional
23 Mar 2025
LORENA
Friendly and helpful staff. Rooms are clean. Breakfast bar was great.
Friends_and_family Family
10/10
Exceptional
16 Mar 2025
Sophia
Had a wonderful stay at Comfort Inn! The bathroom in our room was a little uncomfortable as there was no barrier and the water would get all over the floor. Other than that, it was a perfect stay!
Leisure Friends
8/10
Excellent
24 Feb 2025
Robert

Great stay, comfortable

Service was great, Angel the young man that checked us in was friendly and helpful. Rooms were comfortable and clean. Kitchen area was neat and clean. The only complaint we had was that it is very dark in the parking lot, the lights were not working. We have stayed here before and the lights still do not work, but overall the hotel is nice inside.
Friends_and_family Family
10/10
Exceptional
20 Feb 2025
Anita

Historic hotel / All the modern conveniences

This is a fabulous play to stay. Located in downtown Portales, it is the remodeled Cal Boykin Hotel. They preserved the building's history while updating it with all the modern amenities of a Comfort Inn. Rooms were clean, beds were comfortable, and the staff was very helpful.
Friends_and_family Family
10/10
Exceptional
16 Feb 2025
Melissa
Clean facilities , pleasant staff.
Leisure Partner
8/10
Excellent
13 Feb 2025
Belinda
Solid stay.
Leisure Partner
10/10
Exceptional
11 Feb 2025
Dimas
It was nice
10/10
Exceptional
30 Jan 2025
Betty
Extremely clean and pleasant.
Business
6/10
Pleasant
25 Jan 2025
Verified traveler

Ok

Our room had cigarettes' smell in the room and bathroom. The heater shut off in the middle of the night, turned the room cold. There is no heat in the bathrooms, either. The TV lost signal and did not turn on after 10pm.
Friends_and_family Family
4/10
Poor
13 Jan 2025
Heather
The room smelled like smoke really bad. The TV didn't work. No hot water.
Business Family
10/10
Exceptional
07 Jan 2025
Verified traveler
Bed was really comfortable
Partner
10/10
Exceptional
26 Dec 2024
Kaili
Booked this hotel on a whim for a Christmas trip 6 hours from home with infants. Everything was great and would highly recommend this hotel / will stay here again when needed in the future
Leisure Family_with_children
6/10
Pleasant
24 Dec 2024
N Ray
Limited Housekeeping
Business Self
10/10
Exceptional
05 Dec 2024
Michelle
It was a quite relaxing place to stay during a very busy trip.
6/10
Pleasant
22 Nov 2024
Eugene
This hotel is noisy. The room doors are a real hazard for safety. The doors are sprung very heavy. Impossible to prop open for taking luggage into a room. The doors are dangerous and anyone with a walker, a cane, or has poor stability is in danger from foots slamming shut. The walls shake when doors slam shut. The hotel has big windows that rattle with loud traffic close to the hotel. The hotel charges Las Vegas prices for the rooms.
10/10
Exceptional
03 Nov 2024
Aimee
Room was nice and clean. The beds were comfortable. Loved how quiet it was even though we had kids. Front staff were super friendly.
Friends_and_family Family
10/10
Exceptional
20 Oct 2024
Robert

Nice stay

Staff is friendly, hotel nice, good distance to places to eat and drink.

Friends_and_family Family
8/10
Excellent
08 Oct 2024
John
small room but all very nice...
Friends_and_family Friends
6/10
Pleasant
07 Oct 2024
Jennifer
The room has a musty locker room smell that would not go away.
6/10
Pleasant
03 Oct 2024
Lisa
Average
8/10
Excellent
09 Sep 2024
cheryl
Everything was good except it took forever (over 5 minutes) for the water in shower and sink to get warm and then a little longer to get hot.
Business Partner
8/10
Excellent
09 Sep 2024
Robert
Hotel was clean, nice inside, spacious lobby, bed was comfortable. Only thing is the shower drain needs to be snaked, water was not draining properly. Other than that, stay was good.
Partner
8/10
Excellent
25 Aug 2024
Alexis
Very spacious rooms
Business_and_leisure
10/10
Exceptional
12 Aug 2024
Prosper
Good place to stay
10/10
Exceptional
04 Aug 2024
Barry

Nice room

Clean and comfortable
Partner
10/10
Exceptional
01 Aug 2024
Joshua
Yes
Business Partner
10/10
Exceptional
23 Jul 2024
jeanny
Clean and modern, beds are super comfy. Will stay again.
Leisure
10/10
Exceptional
18 Jul 2024
Jayme
Quiet and clean! Staff was friendly and helpful.
Leisure Family
10/10
Exceptional
17 Jul 2024
Amanda
The inside of property was nice and clean. The outside and pictures on website of outside are misleading. Looked unsafe but inside was clean.
Leisure Friends
10/10
Exceptional
12 Jul 2024
Kenneth
Great staff, very clean
10/10
Exceptional
02 Jul 2024
Verified traveler

9/10

Friendly staff, clean room, Breakfast was ok. Outside of build was very deceiving, inside was very nice.
Friends_and_family Family
8/10
Excellent
19 Jun 2024
Ana

1 night in Portales

It was a quite arrival, friendly receptionist and a clean lobby. When we entered our room it was clean and cool. Sadly we only had 2 towels to 3 of us staying in the room. The dining area is a bit small, that my son and his best friend sat away from the dining area. But we did enjoy our 1 night stay. It was quite, clean and friendly.
Friends_and_family Family
10/10
Exceptional
20 May 2024
Amy

Slept like a Queen

Very clean and the beds were very comfortable
Friends_and_family Family
10/10
Exceptional
16 May 2024
Nikki
good place to stay
10/10
Exceptional
11 May 2024
Chris
We always stay at Best Western when we’re in town, so I was sad when I couldn’t find a room. I ended up booking at Comfort Inn instead. It was a pleasant surprise when I realized that Best Western changed to Comfort Inn. Same friendly staff and same amenities. Yay!
Family
8/10
Excellent
07 May 2024
mikw
Everything was good breakfast was ok
Leisure Family
10/10
Exceptional
06 May 2024
Christa
The hotel is very close to the University, for visiting my daughter. The desk staff was very helpful, when we asked about playing pool. My daughter and I had a great time!!!
Leisure Family
10/10
Exceptional
05 May 2024
Jennifer
The hotel is very clean, the hallways and room smell so nice! Easy check in, friendly and efficient staff. The bed was amazing. Would stay here again if passing through.
Leisure Partner
10/10
Exceptional
20 Apr 2024
Gloria
Very comfortable bed!
Leisure Partner
8/10
Excellent
14 Apr 2024
Troy
Perfect safe clean space to visit my niece at ENMU! And I had a fitness center to work off the steak I took her to eat. And a free breakfast!
Leisure Self
8/10
Excellent
13 Apr 2024
Verified traveler

Nice place

Perfectly lovely hotel near ENMU. (my only complaint: the in-room coffee is undrinkable.)
Business
8/10
Excellent
04 Apr 2024
Melissa

Great home base for Portales

This was a great hotel, especially for a small town. It’s right in the downtown area. Rooms are uniquely laid out which gave them a feel of being a little bigger than others. Only issue we had was that the breakfast had not been replenished even though we went down 20 or so minutes before it was scheduled to end. It looked like it would have been a good meal which is important because a non-fast food breakfast is hard to find in Portales. Will stay there again for sure!
Friends_and_family Family
4/10
Poor
03 Apr 2024
Mauricio

Rude Staff

First time in my life that a hotel does not allow me to check in early even if the room was available. I got to Portales at 1 PM to watch a game at Eastern New Mexico. I wanted to check in before the game and the front counter wanted to charge me 25 dollars for early check in. Next I aske for an extra towel to shower and the counter gave me a small towel. similar to pool towels. Breakfast was not very good and staff was rude.
Friends_and_family Family
10/10
Exceptional
02 Apr 2024
David
Nothing bad to say about the hotel, it was all great.
Business Self
10/10
Exceptional
01 Apr 2024
laJeania
Pleasant staff and clean.
Friends_and_family Family

Location & surroundings

Comfort Inn Portales
223 West 2nd Street, Portales, United States

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Comfort Inn Portales

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