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Surestay By Best Western Whittington Rend Lake

Marion - IL · United States

13277 Freeway LnView location

8.8/10Excellent1,001 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.0/109.0
Condition8.8/108.8
Location9.0/109.0
Neighborhood8.2/108.2
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Surestay By Best Western Whittington Rend Lake

Located just off I-57 at Exit 77, the SureStay by Best Western Whittington Rend Lake offers convenient access to Sesser, Benton, and other surrounding towns. Guests enjoy easy access to Pheasant Hollow Winery, as well as local events such as the Cajun Festival and Rend Lake Wine & Art Festival.

The hotel offers a fish-cleaning station, deep freezer, and fenced boat parking with charging stations, perfect for guests participating in fishing tournaments or enjoying the Rend Lake State Fish & Wildlife Refuge Area. Business travelers appreciate the hotel's proximity to companies like Service Master, John Deere, and BNSF Railway.

Whether you're here for business or pleasure, the SureStay by Best Western Whittington Rend Lake provides comfortable accommodations and convenient amenities.

Read more about this hotelShow less

With a stay at SureStay Hotel by Best Western Whittington Rend Lake in Whittington, you'll be in a state park, just a 5-minute walk from Pheasant Hollow Winery and a 2-minute drive from Wayne Fitzgerrell State Park.

This hotel is 1.9 mi (3.1 km) from Rend Lake and 4.2 mi (6.8 km) from Rend Lake College. Make yourself at home in one of the 40 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding.

Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 45 Pet max weight (per pet) in lb is 100 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 25 per accommodation, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 20.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

Nearby attractions

Pheasant Hollow Winery 0.4 km / 0.2 mi
Southern Illinois Art and Artisans Center 1.8 km / 1.1 mi
Wayne Fitzgerrell State Park 2.4 km / 1.5 mi
Rend Lake 2.4 km / 1.5 mi
Rend Lake College 6.8 km / 4.2 mi
Franklin County Fairgrounds 9.1 km / 5.7 mi
Benton Civic Center 12.6 km / 7.8 mi
Benton City Park 12.8 km / 7.9 mi
I-57 Drag Strip 18.4 km / 11.4 mi
Bonnie Public Use Area 20.1 km / 12.5 mi
Veterans Military Museum 23.6 km / 14.7 mi
Coal Miner's Memorial Park 23.6 km / 14.7 mi
Frankfort Area Historical Museum 26.1 km / 16.2 mi
Good Samaritan Regional Health Center 27.3 km / 17 mi
King City Square Shopping Center 28.2 km / 17.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 40
  • Number of floors (main building): 2
  • Suites
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wi-fi
Show 7 more facilities & services
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift access
  • Newspapers
  • TV lounge
  • Breakfast
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 28 m²ROO.2Q-1
    Room TWO QUEEN BEDSPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Cable TV
    • Microwave
    • Individually adjustable air conditioning
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Desk
    • Hairdryer
    Show all 12 amenities
    • Bathroom
    • Housekeeping
    • TV
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Whittington Rend Lake

    Room TWO QUEEN BEDS

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-1

    Room amenities

    • Cable TV
    • Microwave
    • Individually adjustable air conditioning
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Desk
    • Hairdryer
    • Bathroom
    • Housekeeping
    • TV
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Whittington Rend Lake

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 28 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Housekeeping
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wi-fi
    • Bathroom
    • Hairdryer
    • Cable TV
    Show all 14 amenities
    • Desk
    • Toiletries
    • TV
    • Fridge
    • Microwave
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Whittington Rend Lake

    Room TWO QUEEN BEDS

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Housekeeping
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wi-fi
    • Bathroom
    • Hairdryer
    • Cable TV
    • Desk
    • Toiletries
    • TV
    • Fridge
    • Microwave
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Whittington Rend Lake

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 1 Bedroom • 28 m²ROO.QN
    Room QUEEN SIZE BEDPhoto unavailable11 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Cable TV
    • Desk
    • Toiletries
    • Wake-up service
    • Wi-fi
    • TV
    • Hairdryer
    • Bathroom
    Show all 12 amenities
    • Disability-friendly bathroom
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Whittington Rend Lake

    Room QUEEN SIZE BED

    Room photos

    11 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN

    Room amenities

    • Cable TV
    • Desk
    • Toiletries
    • Wake-up service
    • Wi-fi
    • TV
    • Hairdryer
    • Bathroom
    • Disability-friendly bathroom
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Whittington Rend Lake

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Whittington Rend Lake

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Whittington Rend Lake

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Surestay By Best Western Whittington Rend Lake

8.8
Excellent
1,001 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
9.0 /10
Neighborhood
8.2 /10
Amenities
8.0 /10
100 reviews shown
4/10
Poor
03 Aug 2026
Robert
ok hotel. Staff was very friendly and helpful. Only complaint is the beds were dirty when we got into the room. Staff had to change bedding due to what looked like bodily fluid on the bed.
10/10
Exceptional
02 Aug 2026
Susan
Very clean
8/10
Excellent
31 Jul 2026
Debbie
Clean room and helpful staff.
8/10
Excellent
29 Jul 2026
AARON
We had late arrival after midnight and were quickly attended to by staff at desk. Outside appearance left my wife a bit nervous (lots of trucks and older building), but the room itself was clean and neat. Beds were comfortable and although a bit dated, no complaints. There aren't a ton of options around and this location was a good stop on our road trip. We would stay again. Not memorable as a great hotel, but not memorable as a bad one. Breakfast is continental with limited options. Priced right to slightly good value and a safe stopover.
10/10
Exceptional
26 Jul 2026
Erick
This hotel was super clean! We had a great experience. I recommend it 100%
8/10
Excellent
24 Jul 2026
Andrea
Clean and convenient for the prive
10/10
Exceptional
20 Jul 2026
Johnny
Stayed one night. Hotel was clean. Staff was friendly. Rooms are spacious and very clean.
Had all amenities like refrigerator and microwave. Simple with ample choices for breakfast like breads, yogurt and fruits, coffee. Rooms have outdated carpets that is the only negative point although overall services and cleanliness and amenities are perfect.
Family
10/10
Exceptional
20 Jul 2026
Donnie
the staff was so helpful and very clean
Family_with_children
10/10
Exceptional
18 Jul 2026
william
Nice place. Clean and all expected amenities.
Self
10/10
Exceptional
14 Jul 2026
Cory
Very nice place to stay. Helpful staff and clean.
Friends_and_family Family
10/10
Exceptional
10 Jul 2026
Patricia S
Wonderful staff. Clean. A little worn carpet in spots but room was comfortable and quiet
Friends_and_family Friends
6/10
Pleasant
09 Jul 2026
Milan
Fair place to stay for a night. Needs updating.
10/10
Exceptional
08 Jul 2026
Emily
Very clean, helpful staff, comfortable beds, but be careful exiting the shower, the floors are slick
Family
4/10
Poor
27 Jun 2026
Dawn
Very noisy, terrible options for breakfast considering the price. Wouldn’t stay again.
Self
10/10
Exceptional
26 Jun 2026
Lori
Great place for an overnight stay!! Clean, comfy beds and cold AC!
Friends
10/10
Exceptional
25 Jun 2026
Dan
Great property with very nice people. The front desk staff made coffee early for me, which was great so I could hit the road on time. The hotel was clean and my room was nice.
Self
6/10
Pleasant
22 Jun 2026
Taylor
It was good minus in our room the bathroom door sticks really bad and got stuck
Friends_and_family Family
10/10
Exceptional
16 Jun 2026
Cari
Great stay! Best sleep the entire trip!
Partner
4/10
Poor
14 Jun 2026
James
Was too out of the way. No options to eat close by.
Pet
8/10
Excellent
13 Jun 2026
Senthilnathan
Clean room. Breakfast was very limited, would have been better if they had pancakes or eggs
Friends_and_family Family
6/10
Pleasant
11 Jun 2026
Cali
Property was very clean. They have obviously put effort into maintaining it. We unfortunately just got room 217 that the ac did not work in. We thought it was just weak and would catch up in the night with the sun not shining and we were so tired. Big mistake at 3oclock in the morning it was so hot we couldn’t sleep but who wants to change rooms at that time of night. My mom had a room across the hall and her ac worked great. We complained in the morning but they didn’t do anything for us so if ac seems weak make sure you change rooms
Family_with_children
10/10
Exceptional
11 Jun 2026
Jeffrey
No frills, clean rooms.
Partner
8/10
Excellent
09 Jun 2026
Lisa
they put a cc on file for incidentals and the front desk is not there in the mornings when they are cleaning so you need to call them on the phone to have them come to the front desk in order to check out
Family
8/10
Excellent
05 Jun 2026
Cheryl
Our room was clean and bed was comfy. Breakfast was very disappointing! Bagels and muffing - nothing hot unless you count the package of instant oatmeal that you add water to and microwave. Our room was close to the front desk and it was noisy. Would probably not stay here again.
Partner
10/10
Exceptional
05 Jun 2026
Brandon
Staff was friendly room was clean
8/10
Excellent
04 Jun 2026
Ed
We stayed here short notice as traveling down freeway and got tired. Big parking lot well lit. Quiet area, not a premier Hotel, but worth the money and we would stay here again if we needed to. Just a continental breakfast. Don't know about the surrounding areas. Comfortable bed and pillow, clean bathroom.
Partner
10/10
Exceptional
29 May 2026
Sean
Hotel was very nice. No complaints
Self
4/10
Poor
29 May 2026
Nicole
The hotel smelled like wet dog. The sheets were stained and the over cleanliness of the room was bad. All the amenities in the room (TV, Microwave, fridge) were all unplugged and you cant reach the outlets to plug them in. Breakfast was grab and go, which is ok, but this had barely anything and the bread was hard and stale. Exterior doors were not key card protected so not much for security if thats your thing. Definitely wont stay there again
Family
8/10
Excellent
29 May 2026
Michael
Not much variety on breakfast
Partner
8/10
Excellent
26 May 2026
Rashun
Friendly
Friends
10/10
Exceptional
19 May 2026
CAROL
The lady at the counter was very nice and went over and above to get me something to eat during a tornado warning and pouring rain
6/10
Pleasant
09 May 2026
Jami
They are updating the rooms which were ok.Smelled like smoke and the bedding wasn't the best.Breakfast wasn't much.Probably won't stay there again but if all you need is a place to sleep its fine
4/10
Poor
06 May 2026
Cathie
Clean however hotel needs a refresh. Room was musty, curtains ripped, hair dryer missing. Beds were comfortable however pillows were hard.
Partner
10/10
Exceptional
01 May 2026
Richard
Great place
Partner
8/10
Excellent
01 May 2026
Bruce
Breakfast was not to expectations. Management and staff was great.
Friends
10/10
Exceptional
24 Apr 2026
jane
Nice quiet area. The scenery was gorgeous. Very comfortable stay.
Self
10/10
Exceptional
23 Apr 2026
Jim
The property in conveniently located to Rend Lake State Park right off the interstate. I found the property clean and the staff attentive to your needs.
Partner
10/10
Exceptional
18 Apr 2026
Jawn
I always like staying here. It’s always clean and fresh. Staff is very friendly and helpful.
Partner
10/10
Exceptional
08 Apr 2026
Dennis
didnt swim ...ac was great
Family_with_children
8/10
Excellent
03 Apr 2026
DORIAN
Staff was nice and the room was very clean. The breakfast was ok. They had some yogurt, bagels, toast and cereal. We had pets and they were accommodating. I would definitely stay here again.
Pet
10/10
Exceptional
30 Mar 2026
Jamie
This was the cleanest property I’ve stayed at! Ever! Very quiet and great beds! Highly recommend!!
Family_with_children
6/10
Pleasant
29 Mar 2026
Timothy
If all you care about is getting a night of rest inexpensively, this place will do the job

The sheets were obviously laundered, but they were stained.

Don't pet the cat they shelter outside the entrance. I'm sure he's sweet, but he's filthy and appears to have worms. Not a good first impression.

Strange thing - some of the light fixtures have two bulbs, but in each lamp one of the bulbs was unscrewed, leaving the room poorly lit. Perhaps to hide the stains? Screwing in the bulbs really brightened the place up and made it less depressing.
Family_with_children
10/10
Exceptional
24 Mar 2026
Randall
We were looking for a hotel close to Pheasant Hollow Winery in order to attend one of their special events. We hit the jackpot with SureStay... it is only a couple minutes from the winery and is very clean, quiet and apparently efficiently run. We will definitely use in the future.
Partner
10/10
Exceptional
15 Mar 2026
Cary
Staff was amazing and friendly! Our room was clean and comfy. Would stay here again.
Partner
6/10
Pleasant
14 Mar 2026
Abigail
Basic hotel, exactly what we expected for the price
Friends_and_family Family
10/10
Exceptional
23 Feb 2026
timothy
Friendly service clean comfortable rooms nice stay and excellent price.
Partner
10/10
Exceptional
15 Feb 2026
Larry
The room was clean. The bed was comfortable. The commin areas were neat. Very high rating for a budget hotel.
Partner
10/10
Exceptional
15 Feb 2026
Brook
This was a great stay! We had to last minute book and the rates were wonderful. The staff was so kind. My room was spotless, comfortable beds, the whole package. We will book here again!
Friends_and_family Family
10/10
Exceptional
09 Feb 2026
Vincent
Clean, comfortable room and very quiet. Check in was very easy.
Leisure Partner
8/10
Excellent
30 Jan 2026
Charlene
Great value for the price!!!
Partner
8/10
Excellent
22 Jan 2026
Mary
I was on the end, my choice, so there was noise as I was next to cleaning crew. Otherwise, the hotel was good for the money.
Leisure Pet
10/10
Exceptional
20 Jan 2026
Susanne
The room was clean. The staff was friendly. I would recommend it. We will come again.
10/10
Exceptional
18 Jan 2026
Susan
Clean room
Friends_and_family Friends
8/10
Excellent
16 Jan 2026
hongfei
The room is spacious but the breakfast is too simple.
Family
8/10
Excellent
09 Jan 2026
Christian
Clean and tidy.
Friends_and_family Family
10/10
Exceptional
09 Jan 2026
Kasey
Breakfast isn’t really included, there isn’t much on the menu.
Leisure Friends
10/10
Exceptional
06 Jan 2026
Jeffrey
The hotel has a lovely cat that they treat with great kindness.
Business
10/10
Exceptional
05 Jan 2026
Jack
Friendly staff, clean room, breakfast was good ( could’ve had a few more choices)
10/10
Exceptional
05 Jan 2026
Teresa
The room was clean and the beds were comfy. The girls at the front desk when we checked in was very nice and helpful. The only thing I can say was we needed more towels but that's not a big deal. We had a peaceful night.
Leisure Family_with_children
10/10
Exceptional
02 Jan 2026
Carol
The room was very clean, the bed was comfortable, the shower was hot, and the employees were friendly and helpful. I enjoyed my stay and would highly recommend SureStay!
Self
4/10
Poor
31 Dec 2025
Wendy
The check in clerk never once smiled. The shower curtain was pulled out of the wall and was just laying on top of the shower. The cover for the heater controls was broken off and laying on the floor. There were fresh stains of some kind on the bed covering and hidden under the runner at the foot. The bathroom light flickered constantly .
8/10
Excellent
29 Dec 2025
Michael
Room was great, Staff was great, breakfast was only OK
Leisure Family
10/10
Exceptional
27 Dec 2025
Thomas W.
Room was clean and furnishings seemed renovated. Jimmy Dean breakfast sandwiches was a good option. Staff was very friendly.
Friends_and_family Family
2/10
Poor
25 Dec 2025
Seth
Stains on sheets, ants in room, nails sticking out from picture frames.
Partner
6/10
Pleasant
23 Dec 2025
Ronald
Room was clean and bed was decent. Although could hear everything outside the room. Like a heard of elephants running around.

Breakfast could use more options.
6/10
Pleasant
22 Dec 2025
Ronald
Noisy, felt like a heard of elephants running around. Breakfast was just okay. Mostly cold cereal, juice and basics. Coffee is pathetically week.

Rooms are clean and bed was comfy.
Friends_and_family Family
8/10
Excellent
12 Dec 2025
William
Quiet and clean. Great price!
Leisure Self
6/10
Pleasant
02 Dec 2025
Paula
The staff was friendly and when we arrived the room was in good shape. However, when we had gotten back to the room the next day after being out and about all day long, the room was cleaned at all, had not even been touched. We were not too upset it had not been cleaned but wanted fresh towels for showers. We went to the front desk to report the room had not been cleaned as was advised they are only required to clean the room every 3 days. We then asked about getting new towels and were we required to turn in our used towels before being given new ones. We went back to the room and gathered our towels to get replacement ones and because we only brought back the used ones instead of all of them, we were threatened to have our account being added with having extra towels. I had already made two trips to the front desk about new towels so asked front desk person to follow me to my room so I could give an account of what towels we still had because I did not want to risk being charged for having extra towels. Never have we, ask guests, been required to turn in our used towels to get replacement ones. Housekeeping usually takes care of swapping them out. The stay itself was fine and the staff was friendly, but the whole towel situation really put a negative on the experience and was completely unnecessary.
Friends_and_family Family
10/10
Exceptional
29 Nov 2025
Stephen
Everything was great.
10/10
Exceptional
23 Nov 2025
Rebecca
Always clean. Staff always courteous at check in and check out.
Friends_and_family Friends
8/10
Excellent
22 Nov 2025
John
The room was very clean and the staff great.
Partner
10/10
Exceptional
22 Nov 2025
Robin
Great location, nice clean room and friendly staff that was most helpful.
Business Family
10/10
Exceptional
18 Nov 2025
Galina
Plus: Clean and cozy hotel. Comfortable beds. Good shower. Helpful staff.

Minus: Breakfast is very basic.
Friends_and_family Friends
10/10
Exceptional
17 Nov 2025
Ronald
Decent hotel. Could use a warm breakfast option.
Friends_and_family Family
10/10
Exceptional
16 Nov 2025
Stephen
Great place to stay.
Leisure Friends
10/10
Exceptional
14 Nov 2025
Douglas J
the room was clean, plenty of room. the beds were comfortable. the staff when we checked in was super, friendly, and fun. Had a great sleep. We come through this area often and will stop here again.
Friends_and_family Family
8/10
Excellent
09 Nov 2025
Wendy
The room was very clean and the bed was comfortable. Breakfast could have been a little better.
6/10
Pleasant
07 Nov 2025
Pennie
The room had a foul order.
Partner
10/10
Exceptional
04 Nov 2025
Lawrence
Convenient location close to the interstate. Clean, quiet and the staff were very friendly. Good spot at a good price for a night’s stay.
8/10
Excellent
31 Oct 2025
Robert
The bed and pillows were super comfortable. The room was extremely quiet.
Partner
6/10
Pleasant
29 Oct 2025
Marilyn
Room was clean, but had a strange smell. Beds were comfortable. Breakfast was very limited.
Leisure Family
10/10
Exceptional
18 Oct 2025
daniel
I stayed 1 night for a layover from driving. Room was comfortable, quiet and clean. Excellent accomodations. Easy check in. Breakfast was simple but adequate for what I needed. Cereal, fruit, toast, juice, coffee, etc. No hot options but every was excellent. Price point was very good and ratings were high. Hotel is located about 1/4 mile off the highway so it was free from road noise. Would stay here again.
Business
6/10
Pleasant
08 Oct 2025
Judy
There is nothing around really. Plenty of parking. We stayed for a quick overnight and continued on our way in the am. The continental breakfast was subpar. Nothing hot at all basically cold cereal, yogurt bread or a muffin some juice and the milk was 3 days past expiration. Carpet in the breakfast area was grungy. Very small room and mostly high top tables. Bed and room were ok. Shower curtain showed some mold.
Partner
10/10
Exceptional
05 Oct 2025
Stephen
Great place to stay.
Leisure
10/10
Exceptional
03 Oct 2025
Louis
It was a nice stay. It was very quiet and easy to relax and sleep. The staff was very friendly and nice. If I had any complaints at all, it would be nice if they had fresher bagels and doughnuts for the breakfast.
Partner
10/10
Exceptional
03 Oct 2025
Nikki
Easy to get to
10/10
Exceptional
26 Sep 2025
Sean
Friendly and accommodating staff! Breakfast is continental. Nicely kept hotel and great value for the price!
Self
10/10
Exceptional
17 Sep 2025
Christine
Very comfortable for overnight stay. Not much in vicinity, but fine by me as I was looking for a convenient place on my route. Breakfast was light.
Self
10/10
Exceptional
09 Sep 2025
michael
Nice well kept property, breakfast very limited.

Great choice to stay
Business Self
8/10
Excellent
06 Sep 2025
Ron
Ok
Leisure Family
10/10
Exceptional
05 Sep 2025
Patricia
Nice
10/10
Exceptional
29 Aug 2025
Arne

Road Trip

Found the hotel on line close to the highway that we were traveling.
Our room was comfortable bed, clean room .
Partner
8/10
Excellent
24 Aug 2025
Troy
The room was a little musty smelling but otherwise it was comfortable.
Partner
10/10
Exceptional
20 Aug 2025
Ed
The staff was friendly and very helpful.
Leisure Self
8/10
Excellent
18 Aug 2025
Tyson
A bit outdated but it was perfect for 1 night to just sleep then hit the road again. Bed was very comfortable and staff was super friendly.
Leisure Family
4/10
Poor
16 Aug 2025
Jennifer
There were so many ants in our room! In the beds and the room smelled like cigarettes! It was honestly gross! I would skip and go to next town!
Leisure Family
10/10
Exceptional
15 Aug 2025
Shevy
The staff is very friendly! We paid a stipend fee for a pet friendly room
Friends_and_family Family
10/10
Exceptional
11 Aug 2025
Jonathan
Always a nice place to stay while fishing a tournament on Rend Lake.
Leisure Self
6/10
Pleasant
10 Aug 2025
Anthony
broken tp holder in washroom. missing clothes hangers.
Leisure Family
10/10
Exceptional
07 Aug 2025
Jerzie

Clean and Comfortable

Incredibly clean and comfortable stay! The staff were super friendly and I had one of the best night sleeps of my life haha
Self

Location & surroundings

Surestay By Best Western Whittington Rend Lake
13277 Freeway Ln, Whittington, United States

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Surestay By Best Western Whittington Rend Lake

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