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Swiss-Belhotel Serpong

Jakarta · Indonesia

Lingkar Timur BSD, 9 15View location

8.2/10Excellent27 Reviews
Cleanliness8.0/108.0
Service8.2/108.2
Comfort8.4/108.4
Condition7.6/107.6
Neighborhood6.0/106.0
Amenities7.6/107.6
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Swiss-Belhotel Serpong

Swiss-Belhotel Serpong is a 4-star international hotel offering high-quality service and facilities. Ideally located in the central business and commercial district, it's just 45 minutes from Soekarno Hatta International Airport and one minute by car from Pasar Modern BSD, conveniently located next door.

Combining hotel, office tower, and trade center, Swiss-Belhotel Serpong offers easy access to various entertainment, leisure activities, and dining options. It's the ideal place to stay for business or leisure travelers to BSD.

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A stay at Swiss-Belhotel Serpong places you in the heart of South Tangerang, within a 10-minute drive of Ocean Park and Indonesia Convention Exhibition (ICE) - BSD City. This spa hotel is 6 mi (9.7 km) from Aeon Mall BSD City and 9.1 mi (14.6 km) from Summarecon Mall Serpong.

Make yourself at home in one of the 107 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 8 meeting rooms available for events. Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Pool access available from 8:00 AM to 6:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Spoken Language

    English

    Indonesian

Nearby attractions

Eka Hospital 3.3 km / 2.1 mi
TerasKota 3.8 km / 2.4 mi
Ocean Park 4.2 km / 2.6 mi
ITC BSD 4.9 km / 3 mi
Bintaro Jaya Xchange Mall 7.7 km / 4.8 mi
Aeon Mall BSD City 9.7 km / 6 mi
QBig BSD City 10 km / 6.2 mi
Omni Hospital 11.6 km / 7.2 mi
Living World 11.7 km / 7.3 mi
Situ Gintung 12.8 km / 8 mi
Gading Raya Golf Course 13 km / 8 mi
Bethsaida Hospitals 13.1 km / 8.1 mi
Indonesia Convention Exhibition 13.6 km / 8.4 mi
Bina Nusantara University 13.6 km / 8.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2019
  • Total number of rooms: 107
  • Number of floors (main building): 15
  • Twin rooms: 61
  • Suites: 3
  • hotel
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
Show 54 more facilities & services
  • Beach
  • Golf course
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Local and international calls
  • Secure parking
  • Valet parking
  • Room service
  • Laundry service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • Newspaper stand
  • Supermarket
  • ShopExtra charge
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Electric kettle
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Banquet hall
  • Show cooking
  • Air conditioning in Restaurant
  • Meeting room: 8
  • Projector
  • Outdoor freshwater pool: 1
  • Game roomExtra charge
  • Massage
  • Spa treatments
  • Spa centre
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • À la carte lunch
  • À la carte dinner
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Swiss-Belhotel Serpong

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXE • 1 Bedroom • 26 m²DBT.DX
    Double or Twin DELUXEPhoto unavailable3 photos

    Swiss-Belhotel Serpong

    Double or Twin DELUXE

    Room photos

    3 photos

    Room overview

    Smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Room amenities

    • Extra beds on demand
    • Wi-fi
    • Wheelchair-accessible
    • Living room: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Swiss-Belhotel Serpong

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin GRANDDouble or Twin • GRANDDBT.GD

    Photos are not available for this room type.

    Swiss-Belhotel Serpong

    Double or Twin GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1

    Photos are not available for this room type.

    Swiss-Belhotel Serpong

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GRAND DELUXERoom • GRAND DELUXEROO.DX-GD

    Photos are not available for this room type.

    Swiss-Belhotel Serpong

    Room GRAND DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Swiss-Belhotel Serpong

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 1 Bedroom • 26 m²TWN.DX
    TWIN DELUXEPhoto unavailable1 photo

    Swiss-Belhotel Serpong

    TWIN DELUXE

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-1

    Photos are not available for this room type.

    Swiss-Belhotel Serpong

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE GRANDSINGLE • GRANDSGL.GD

    Photos are not available for this room type.

    Swiss-Belhotel Serpong

    SINGLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Swiss-Belhotel Serpong

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin GRAND DELUXEDouble or Twin • GRAND DELUXEDBT.DX-GD

    Photos are not available for this room type.

    Swiss-Belhotel Serpong

    Double or Twin GRAND DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Swiss-Belhotel Serpong

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Swiss-Belhotel Serpong

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Swiss-Belhotel Serpong

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Swiss-Belhotel Serpong

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE DELUXEDOUBLE SINGLE USE • DELUXEDUS.DX

    Photos are not available for this room type.

    Swiss-Belhotel Serpong

    DOUBLE SINGLE USE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE NON SMOKINGTWIN • DELUXE NON SMOKINGTWN.DX-NM

    Photos are not available for this room type.

    Swiss-Belhotel Serpong

    TWIN DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Swiss-Belhotel Serpong

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Swiss-Belhotel Serpong

8.2
Excellent
27 Reviews
Cleanliness
8.0 /10
Service
8.2 /10
Comfort
8.4 /10
Condition
7.6 /10
Neighborhood
6.0 /10
Amenities
7.6 /10
5 reviews shown
4/10
Poor
03 Feb 2026
Meity
The
10/10
Exceptional
11 Jan 2025
David
Nice hotel, good breakfast and very kind staffs
Leisure Family_with_children
2/10
Poor
10 Dec 2023
Priza

Horrible Experience!

Not so good, definitely! Will never come agai n, due to these following issues:
1. I got charged two times, they didnt even aware
2. I got locked in an elevator when I tried to get to the basement, no notice at all or notification at all that the elevator right under the hotel belong to the apartment that they share their parking lot with
3. Swimming pool is awful, so small and dirty. It was very bad for a 4-star hotel.
4. Most of all, we had to pay for our son’s breakfast. It is a non-spoken rule everywhere in the world that breakfast covers 2 adults with two kids, what a capitalist!
5. They didnt bother prepare the second key card. When I had to go downstairs, my wife and kids had to wait in the dark in the room.
6. We also found dents and


Not recommended at all, not worth to spend that much of your money. Better go to Mercure with the same rate and surely give most compelling experience compare to this one. We regretted so much!
8/10
Excellent
22 Nov 2023
Clement Guillaume
Stayed there 2 nights for business. The hotel does the job: I slept well in a rather comfortable bed and the breakfast choice was very good. The room and linens are however a tad old and a refresh would be appreciated.
I'd still recommended if you need to stay in the area for business and don't want the daily commute from Jakarta.
Business Self
10/10
Exceptional
24 Oct 2023
YASUJI
部屋の広さや、収納の多さはとても良かったです。ただ、空調があまり思ったとおりにならなくて、部屋が暑かったです。
Business

Location & surroundings

Swiss-Belhotel Serpong
Lingkar Timur BSD, 9 15, Tangerang Selatan, Indonesia

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Swiss-Belhotel Serpong

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