Name: Quality Inn Rawlins I-80
Address: 1617 W. Spruce Street, Rawlins, 82301, US

10/10

Exceptional

18 Jul 2026

Ralph

The breakfast was fantastic. The rooms were clean.
Front desk was great

Friends_and_family Family

4/10

Poor

15 Jul 2026

Jennifer

We’re not picky people at all but this was an uncomfortable stay. Not clean, halls smelled, tub dripped, door stuck, sticky floors, poorly maintained breakfast, and the list goes on. Hoping we got out in time not to have picked up pests. Yuck. I don’t think this property has a sense of proper cleaning standards.

10/10

Exceptional

15 Jul 2026

Abigail

The property looked run-down from outside, but the staff were friendly, the gym was nice, and there were gas stations and restaurants in walking distance

Family_with_children

10/10

Exceptional

12 Jul 2026

Debbie

Great hot breakfast...free

Partner

6/10

Pleasant

08 Jul 2026

An

Accomodation is acceptable.

Partner

10/10

Exceptional

07 Jul 2026

James

Nice room, clean

Self

8/10

Excellent

02 Jul 2026

Joan

Comfortable bed, clean room

Partner

10/10

Exceptional

24 Jun 2026

Luann

Very conveniently located off the highway

Friends_and_family Family

4/10

Poor

21 Jun 2026

Neil

Staff cheerful and helpful. Decent breakfast. Hallways and room had a moldy odor. AC didn’t work in our room, making our room musty and sleep uncomfortable. Sink water faucet missing part of its handle. No elevator to second floor and other accessibility issues.

Family_with_children

10/10

Exceptional

12 Jun 2026

Luann

Facility was very clean updated and the staff was professional very helpful

Friends_and_family Family

2/10

Poor

08 Jun 2026

Carol

Staff was terrible. The hotel smelled horrible. The attached building was closed off with signed saying hazardous conditions. Do not enter.

Family

8/10

Excellent

05 Jun 2026

Julie

Friendly staff

Friends

2/10

Poor

31 May 2026

Jay

Vary dirty. Breakfasts was horrible. No elevator for second floor.

10/10

Exceptional

03 May 2026

Elizabeth

Nice little hotel staff was great

Partner

10/10

Exceptional

29 Apr 2026

Ileen

The owners were very nice , definitely will stay there again

8/10

Excellent

07 Apr 2026

Robert

Over all it was a nice place. Comfortable bed. The gentleman at the front desk was polite and courteous. Only complaint is that the breakfast still seemed really cold.

Self

10/10

Exceptional

22 Feb 2026

Olga

Staff was very nice.
Room was clean, bed was very comfortable. But most of all, room was warm. I was driving from Oregon in cold winter day and walk in the cozy hot room, was the BEST for me.
Also enjoyed hot breakfast in the morning.
Thank you. It was indeed pleasant stay.

Self

10/10

Exceptional

14 Dec 2025

Jose

Excellent

Business Partner

6/10

Pleasant

02 Dec 2025

Lynn

The night manager was very nice and efficient.
The room was clean. Tile was coming off the shower surround. the silicone was in poor repair around the sink. Things were old and in need of restoration.

Partner

10/10

Exceptional

01 Dec 2025

Andrea

The staff were very friendly and check in was easy.

Leisure Partner

8/10

Excellent

17 Nov 2025

Harvey

Nice hotel. Couple of restaurants close.
Owner was very nice. Clean and quiet.

Self

6/10

Pleasant

05 Oct 2025

Doyle

No attention given to the filthy edges and corners of the room for quite a long time. The shower curtain needed clean and disinfecting. Convenient, quiet, place to stay in an unfortunately rundown part of town. Pleasant staff.

Business_and_leisure Family

2/10

Poor

30 Sep 2025

Frank

No cable, even after service. Dirty and smelly. Go somewhere else

Partner

10/10

Exceptional

24 Sep 2025

Kenneth

Older property. Everything functioned but is dated. Adequate and clean for one night stay. Good restaurant next door

10/10

Exceptional

23 Sep 2025

Lizbeth

Clean and quiet.

8/10

Excellent

20 Sep 2025

Rhonda

the room was clean but no breakfast was served and the ice machine wasn't working. Also there were no stoppers in the bathtub or sink. The toilet seat had to be tighten by myself so it would fall off

Partner

4/10

Poor

19 Sep 2025

Nicole

The clerk acted like she was a sleep at 9 pm then she said that in the morning just leave keys in room and that there would not be any breakfast I guess because she said nobody would be there till 11

Leisure Family

10/10

Exceptional

18 Sep 2025

LORI

Would stay there again.

Welcoming lobby. Great food at restaurant next door. Very clean room. Excellent water pressure in the shower. Well lit parking lot.

Business

8/10

Excellent

11 Sep 2025

Mary

Good

No breakfast when it stated there was in their info on the website.

Partner

6/10

Pleasant

07 Sep 2025

Daniel

Ice machine didn’t work. TV remote didn’t work. Breakfast had very limited options. Attendant at the counter had a strong accent which made communication difficult.

Leisure Self

2/10

Poor

05 Sep 2025

PAULA

No ice machine or was broken, their breakfast was terrible

2/10

Poor

27 Aug 2025

peter

Hotel is old dirty and it is obvious the owners/managers show little interest in improving the property. Would rather sleep in my vehicle.

Partner

2/10

Poor

24 Aug 2025

Niki

Passing through.

The girl at the front desk, was sleeping on a mattress on the floor in the back room when we checked in. She was rude and was in her pajamas. 2 other customers were very unhappy when we were checking, and told us not to bother, leave. Should've listened.
Outside doors didnt lock, felt very unsafe.
Over all this property gets a rating of, F -
I would not suggest nor would i stay here ever again.

Partner

2/10

Poor

05 Aug 2025

Keith

Left item behind. Even after contact, no attempts were made by th hotel to return item. After return trip home and having to go out of our way did we find the item in the lost & found room.

2/10

Poor

04 Aug 2025

Steven

The hotel generally looked haunted. No cars in the lot peeling paint I got into the lobby. It smelled horribly like mold. I tried several times to get somebody come to the counter and nobody was there. I just walked out and got a hotel in a different place.

10/10

Exceptional

03 Aug 2025

Mary Jo

Roo.s were very quiet
Beds very comfortable. All new carpet and spreads.

Pet

6/10

Pleasant

29 Jul 2025

Ralph

shower curtain rod was ready to fall off the wall

Business_and_leisure Pet

6/10

Pleasant

28 Jul 2025

Stephanie

The room was ok but not as nice as the pictures show on the website. We had a hard time checking in trying to undersrand what they were saying.

2/10

Poor

22 Jul 2025

Brent

The manager was having a bad night. He gave us no instructions on how to find the room. He did not welcome us when we arrived.

10/10

Exceptional

21 Jul 2025

Paul

I had driven almost 14 hours straight, I got to the property at 10:30 am and was just checking to see if there was a possibility of checking in early so I could just rest. They accomdanted me without hesitation.

Leisure Self

2/10

Poor

15 Jul 2025

Perry

Worst motel I've stayed at in 77 years. Shower full o pink mold, ice maker doesn't work, alarm clock doesn't work, too a half hour and 3 tries to get one. Drove 650 miles and I was tired and the desk clerk acted like it was a big inconvenience to find an alarm clock that worked. Do not stay here! 🤑

Leisure Family

6/10

Pleasant

11 Jul 2025

Bryan

Reasonable in Rawlins

Hotel off Interstate with reasonable rates. Outside appears like it could be abandoned, but rooms are fresh and comfortable. Friendly staff. Very good restaurant adjacent to hotel.

Friends_and_family Friends

4/10

Poor

07 Jul 2025

Jennel

TV was broken in room. We reported it & were told the service was down but never got it working. The front desk person didn’t show up until 3:30 when check in was at 3:00. The ice machine was broken. In the early morning, the person cleaning rooms was streaming music over his phone very loudly to the point it woke me up.

6/10

Pleasant

07 Jul 2025

Janice

Comfortable room. Good breakfast. Easy on and off highway.

Leisure Family

10/10

Exceptional

30 Jun 2025

William

Quiet. Clean. easy access to the room from the parking lot.

Leisure Family

2/10

Poor

28 Jun 2025

Wayne

Nothing air-conditioning work there was no ice machine. It was dirty.

4/10

Poor

25 Jun 2025

Nora

Got there checked in and room was being worked on. Went to iffice and told them.moved me to another room. Toilet was terrible. Mold around bathtub. Toilet sit was not secure. Moved when use. Chair broken at table .

Leisure

2/10

Poor

17 Jun 2025

Mary

Staff was less than happy about helping with the fridge in our room. When the man came to check it out — he pulled the tv cabinet out to plug it in, trash was behind the cabinet and he just left it. Ice maker didn’t work nor did the coffee maker. Overall very disappointed. They didn’t care.

Leisure Family

2/10

Poor

11 Jun 2025

William

I didn't like the fact they could not provide me with a receipt for my stay.

They did nothing to quiet a noisy guest late in the night

Business Self

8/10

Excellent

04 Jun 2025

John

Clean and quiet

Business_and_leisure Partner

4/10

Poor

31 May 2025

Clinton

Fridge didnot work,TV didnot work,Alarm clock no Batt,No tub plug,remote bad broken. return to rooms key card not work ,had to rekey.Dirty pillow cases,black mold around drain. room for 4 only had 3 towels. Ice Machine not work. Bugars on walls.On expedia motel said it had Breakfast,NO BREAKFAST.

Leisure Family

2/10

Poor

19 May 2025

Yat Fan

Renovation , NO breakfast provided? Scam ?

I assume this is a kind of cheating, They said there’s no breakfast due to renovation, BUT there’s nothing shown on hotels.com Because of this, I need to paid $30 to ate my breakfast at Denny’s , will anyone give it back to me?
The young staff at the front desk seems like to play his mobile than answering my question.
They have put several thermal bottles which marked FREE coffee and hot water But unfortunately the coffee one is always empty and the hot water is always WARM. Which I believe no one is take care about that both morning and afternoon.
As I am a Quality Inn fans. This kind of thing happens which SHAME for Quality Inn headquarters. CHOICE,Hotels.com and Rawlings Quality Inn I-80.
I do hope someone will give me an explanation? Tkx NO breakfast, Rennovat

Partner

6/10

Pleasant

05 May 2025

MARK

Asked for tv to be fixed everyday….never happened

10/10

Exceptional

03 May 2025

Michael

Room and bed sheets were very clean. That’s all I need after a long drive.
Thank you,
Mike M

Friends_and_family Family

2/10

Poor

30 Apr 2025

Lindsay

Customer service was horrible.

Leisure Family_with_children

2/10

Poor

24 Apr 2025

KENDRA

Room not as described online

Was put on a make shift room.
Looked nothing like the online description.
The room had a connecting door with no lock. Felt unsafe. The woman at the front was very rude. Do not recommend

Partner

2/10

Poor

14 Apr 2025

Ricky

No breakfast. Bad service at deck

Business_and_leisure Partner

8/10

Excellent

09 Apr 2025

Quinton

Passing Through

My room was showing the signs of inadequate maintenance. The bathroom ceiling was showing leaks from the upstairs bathroom.

Business Self

2/10

Poor

03 Mar 2025

Bozena

Here’s a negative review based on your experience:

Disappointing Stay – Rude Service & False Advertising

I booked a stay at the Quality Inn in Rawlins, WY, based on its advertised amenities, but my experience was very disappointing. The main reason I chose this hotel was because it was supposed to include breakfast, as listed on Expedia—but when I arrived, there was no breakfast at all.

On top of that, the customer service was unhelpful and downright rude. The staff seemed uninterested in assisting guests, which made the stay even more frustrating. To make matters worse, my room was freezing upon arrival, and it took a long time to warm up, making for an uncomfortable start.

Overall, this was not the stay I expected or paid for. I would not recommend this hotel, and I definitely won’t be staying here again.

Leisure Pet

4/10

Poor

08 Feb 2025

Kevin

They microwaved day old coffee, it was the worst coffee I've ever had. Breakfast was setup for hot food but all they had was cereal. No yogurt in the yogurt fridge either.

Business Self

8/10

Excellent

22 Jan 2025

Mark

Property is near downtown and easy to find. Nice staff, clean but older. But well worth the price! Pet friendly

6/10

Pleasant

31 Dec 2024

Anna

\"I recently had a stay at this hotel in a small town, and overall, it was an average experience. The rooms were fairly comfortable, but they definitely need a thorough deep cleaning. I noticed some bugs along the window panes, which was quite off-putting.

The breakfast, unfortunately, was quite disappointing. The bagels were moldy, which is unacceptable, and the tater tots were extremely stale and hard. The sausage was also unappetizing. It's clear that the breakfast offerings need significant improvement to meet basic standards.

While the hotel has potential, addressing these cleanliness and food quality issues would greatly enhance the guest experience.\"

6/10

Pleasant

06 Dec 2024

lisa

Quality inn in Rawlins

The beds were uncomfortable, and I didn't like the color variation. The breakfast had very little variety.

Partner

10/10

Exceptional

24 Nov 2024

Jose

Clean

Business Self

4/10

Poor

06 Nov 2024

Wiiliam

Did not pay much attention to the property. It was okay

Leisure Partner

6/10

Pleasant

20 Oct 2024

Herbert

No milk for breakfast time, other customers commented this was not good.

2/10

Poor

18 Oct 2024

Matthew

Do Not Stay Here

Checked out within hours of checking in. This place is sketchy and not safe. Staff was unresponsive to safety concerns.

Partner

4/10

Poor

14 Oct 2024

Jace

Cigarette smell

It was pretty low quality. The whole hotel smells of old cigarettes being covered up by cleaner. The beds were not very comfortable. We tried calling to the front desk and no one ever answered on multiple calls. The rooms are old the door to the bathroom was stuck halfway open and a half way closed. The breakfast was ok though.

Friends_and_family Family

6/10

Pleasant

11 Oct 2024

DAVID

Smelly

The whole hotel smells bad and the window was wide open with no screen. Musty smell.

Friends_and_family Family

6/10

Pleasant

10 Oct 2024

David

The place was to noisy and staff never answered the front desk phone

Business Self

4/10

Poor

10 Oct 2024

Ruth

It didn’t seem to matter to the staff if our needs were met. The remote didn’t work the towels didn’t seem to be clean and the breakfast was pathetic. The waffle maker didn’t work but the toast was great.

Leisure Family

6/10

Pleasant

26 Sep 2024

Melissa

Our TV would not work. We didn’t want to mess with their equipment. We called the front desk. Staff came to our room, said there was nothing he could do and he was calling his maintenance person. No one ever came back. My husband decided to check it out further and move the whole stand. The cable box was not plugged in. Breakfast was sad. Juice was watered down. Pastries stale.

Leisure Family

10/10

Exceptional

26 Sep 2024

sandra

Great service friendly and clean facilities

4/10

Poor

25 Sep 2024

Charles

All in all our stay would have been ok except for the smell emitted by the air conditioner which clearly needs maintenance or replacement.

6/10

Pleasant

22 Sep 2024

Sarah

Front desk was unfriendly. Bed was hard.

Business_and_leisure Partner

8/10

Excellent

19 Sep 2024

James

A basic economy hotel, quiet and comfortable.

Leisure Friends

10/10

Exceptional

06 Sep 2024

Nancy

Easy check in. Good restaurant nearby

Leisure Self

8/10

Excellent

18 Aug 2024

Spencer

Loved the management and they are fixing up the property! I saw a spot in a hallway where water was dripping on the carpet, and let them know. Within 5 min they had a maintenance guy working on it. I also got to speak with the property manager who thanked me and apologized for the issue. I had a good conversation with him and thanked him for the prompt response! I would stay here again if I’m ever in the area!

Business_and_leisure Family_with_children

8/10

Excellent

17 Aug 2024

Roshan

Everything is good except the way to go room that were located behind the counter from outside . We drive our luggage to reach room from mud and gravel stones.

Friends

4/10

Poor

12 Aug 2024

Khang

Bad smell in the room. But great service and staffs

6/10

Pleasant

11 Aug 2024

Rich

Hotel was an older refurbished place. The doors were very tight, to the point that you had to put your shoulder in to it to open it up. The bed was too hard for my liking. The A/C did work great. The breakfast was ok, not anything special, although we saw people pull in off the street, and came in and ate. One guy came in from the street, filled a plate, and took it out to his car, then brought his coffee jug in to fill up. Pretty crazy!

Friends_and_family Friends

4/10

Poor

28 Jul 2024

Alexis C

Wouldn’t stay here again!

This hotel is so old and out of date. Needs a lot to receive more than a two star review

Partner

8/10

Excellent

08 Jul 2024

Ron

Quiet part of town.

Leisure Partner

6/10

Pleasant

26 Jun 2024

Skye

This hotel is extremely inaccessible. We have a disabled child and are traveling with two cats and several suitcases. We got put in the first floor, which you have to either use stairs to get to or, try to use a ramp that is broken and jagged. My parents room had a random stove in it that didn’t have a hood and also didn’t close all the way. The luggage carts are bigger than the front doors so it was very hard to unload and load. I also asked to pay the pet fee on a different card, handed them the card and they still charged the card on file instead of the one I handed them. Additionally they will automatically charge you at 4pm even if you haven’t made it in yet. I had wanted to pay with a different card and Expedia wouldn’t let me change it they told me the hotel would just let me give them a different card when I arrived. But the hotel charged me after 4pm. The rooms also smelt stale like they hadn’t been opened in a month. And there was no screen on our window so we could not open it,

Leisure Family_with_children

2/10

Poor

10 Jun 2024

Allen

This property appears to be in a completely deteriorated condition. The outside is a mess the room we had was in terrible condition and the sheets had stains on them from I do not know what. I hate to give this kind of feedback but \"Quality\" does does not fit into any description of this property.

Leisure Pet

4/10

Poor

01 Jun 2024

Verified traveler

Beds had blood stain on the sheets. When we went to management they questioned what we wanted them to do instead of taking initiative.

Friends_and_family Family

4/10

Poor

31 May 2024

Mike

Luckily we were only staying one night. The room was dirty and old and run down. The beds were about as uncomfortable as you can get. There was nobody at the desk when we arrived or when we left. None of the exterior doors around the building locked even though there were signs that said to use your key card to open the door as the doors are locked for your safety. Anyone could come into the building at any time which was a scary thought in what looked like not the safest area of town. I have stayed at Quality Inns before but this was by far the worst.

Leisure Pet

10/10

Exceptional

30 May 2024

kenneth

it wss very clean don't let the outside turn u away it's good

10/10

Exceptional

28 Apr 2024

Mary

A good choice

We checked out other hotels in the area that were way above what we wanted to spend for a short stop over. The Quality Inn was located in an older looking part of town but had the best price around for a decent night’s stay. There was a steak house within steps of the hotel that was wonderful.

Friends_and_family Family

6/10

Pleasant

23 Apr 2024

ron

just passing through

check in was good, we didt like the fact that breakfast was at 7 am...we were just passing through and like to be up and eating at 6 so we can be on the road at 6:30.

Partner

6/10

Pleasant

22 Apr 2024

RAJEN

You can hear the shower, TV, talks from next door. Running water in shower and toilets make too
Much noise. Attendant are not available. Leaving morning coffee in dispenser till evening. Property needs better management for the customers.

Leisure Self

10/10

Exceptional

16 Apr 2024

CASEY

Staff at front desk was very helpful. Help care a bag upstairs and recommended a great restaurant.

Leisure Family_with_children

2/10

Poor

09 Apr 2024

Kameryn

Would not recommend ever again!!

4/10

Poor

01 Mar 2024

Robert

Won’t stay again

Website offered breakfast so I booked online, at check in I asked about breakfast and was told it was from 7 to 9, in the morning I went down for breakfast and was told the don’t serve breakfast because of plumbing issues.
The staff is nice but the hotel is poor at best and the beds are very uncomfortable.

Business

4/10

Poor

28 Feb 2024

Verified traveler

Poor customer service.

Arrived later (1145pm ish) rang bell, lady came out first told us we didn’t have a reservation then found it. Gave us a key card and no other info. Room was quite cold until we got the heater going, wasn’t given a password for internet and didn’t find out till 730 the next morning that they were having plumbing issues and couldn’t do breakfast. Different customers were at the desk asking and when they rang the bell she yelled “who is it” then when she finally came out and they asked she responded with “I told you that yesterday.”

Friends_and_family Friends

4/10

Poor

03 Feb 2024

Verified traveler

Working on it but still needs work.

Very clean, good beds but the wifi didn't work, the tv remote was missing, the room heater was sluggish and took forever to warm the room up. The room phone was non functional so you couldn't call the front desk which wasn't manned anyway.

Breakfast bar was under construction and they put little gift bags with juice boxes and granola bars in the room.

Very reasonably priced and will be much better service when the renovations are complete.

The shower was great, new tile and great pressure.

Partner

2/10

Poor

23 Dec 2023

David

Nothing worked the tv, no coffee in the room coffee maker but no coffee. I couldn't find the the plug for the bathtub. Nobody at the front desk.

Leisure Partner

2/10

Poor

17 Dec 2023

Brad

The ceiling in the bathroom was covered with mold.