Name: Quality Inn New London
Address: 1409 N Shawano Street, New London, 54961, US

10/10

Exceptional

12 Jul 2026

Dahlilah

the property was well maintained and in a very convenient spot. bring allergy pills if you are very allergic to animals ❗️

Friends

6/10

Pleasant

11 Jul 2026

Benno

Lets see ...garden tractor and bbq grill sitting right next to the lobby entrance...rain gutter on the lobby canopy falling off...side entry door only locked if you pulled it shut....trash and cigarettes on the ground by that door...all out screaming fist fight in hallway outside our room at around 10pm went on for about 10 minutes before the cops showed up.....room was ok ....so was staff...Iola car show room prices..about $200 per nite stayed 2 nites....wont be back.....

Friends

2/10

Poor

04 Jul 2026

Michael

The room smelled musty / dirty. We found a dirty wash cloth hanging in the shower. This morning before we left we saw a diaper in the corner behind the night stand. Breakfast was 1/2 hour late. Eggs were consistency of a milk shake. Sausage was cold and rubbery. Potatoes not fully cooked. Waffle iron had not been cleaned. Will never go back. Owner and staff should be ashamed.

Partner

10/10

Exceptional

03 Jul 2026

Trisha

So grateful the clerk was up at 1am for a late night check in. Thank you!!!! 🙏 And then you cooked a great breakfast!! What a guy!

10/10

Exceptional

03 Jul 2026

Nicholas

It was a nice hotel and very clean! Pool was cool and hot tub was actually hot! It helped from traveling so far!

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Sharon

Only real complaint was: no elevator. Rooms were on the second floor, which meant carrying your luggage and other paraphernalia up 2 stairways. Staff was pleasant and helpful. Facility was clean and bed comfortable.

Friends_and_family Family

4/10

Poor

22 Jun 2026

Scott

Our room smelled of mildew or mold. Mattress was really hard. We paid over $220 for a below average hotel!
Would not recommend this hotel.

Family

10/10

Exceptional

16 Jun 2026

Mike

Very great staff A+

Self

8/10

Excellent

02 Jun 2026

Brenda

Bed was comfortable enough. Not really ANY amenities in the room except for shampoo & conditioner (multi-use) on the wall in the bathroom. This hotel is in a pretty small town, so rooms were plentiful. I was not really impressed with the complimentary breakfast, but the coffee was surprisingly good.

8/10

Excellent

17 May 2026

Angela

There is no elevator in this hotel and it’s not listed they don’t have one. I had elderly people that had a rough time with the steps with me and they were fully booked so they couldn’t put us on the lower level.

Family_with_children

10/10

Exceptional

15 May 2026

Julia

Our go to place when in town

Partner

8/10

Excellent

08 May 2026

Jeff

Clean room, friendly staff. Nice breakfast. Exercise room left a lot to be desired. Otherwise, no complaints.

Self

6/10

Pleasant

26 Apr 2026

Jessica

The pictures didn’t really match what it actually looked like. They did just have flooding the week before so there was that. We did only pay $69 for the room but wasn’t as nice in person. Breakfast was lame not much to choose from and I creamer for the coffee. That is a big no no for me. Bed was so very firm but I still slept just not well. WiFi was horrible to use not so much that property more on the corporation. It took 10 try’s to get connected. Overall not bad if you don’t want to spend a lot or be to fancy.

Family

8/10

Excellent

25 Apr 2026

Tara

staff was excellent:) However it was not disclosed that ther was no hot water. My mom was safe though, and they had food donations. My Mom was very happy with her stay.

Family

10/10

Exceptional

20 Apr 2026

Julia

Pool/hottub was open. Staff very helpful.

Partner

2/10

Poor

19 Apr 2026

Mariana

The city of New London was flooded, and we were unable to reach the hotel because the entire north side of the city was closed. Despite the circumstances being completely beyond our control, the property manager refused to refund our two-night stay. Very disappointing customer service and lack of understanding during an emergency situation.

Partner

4/10

Poor

19 Apr 2026

DeAnna

Left Milwaukee at 3:30 and did not get to the hotel till seven because all the roads were blocked due to flooding. would’ve appreciated a call or email from the property for a heads up. once we got to the property, staff was friendly room was clean, but there was no hot water and no restaurants were open again. A heads up would’ve been great but the no hot water issue would have had us canceling and was extremely inconvenient and a disappointment to not be able to use the hot tub in our room.

Partner

2/10

Poor

19 Apr 2026

Steven

We couldn’t even get to it because of the rain. They told us that it was no problem getting there. We drove all different ways to get there and no luck. We called them up and they lied to us about roads being open. No refund. No I’m sorry. I’ll never book through you or stay at that place again. I can’t help the roads were closed and I and the other two couples deserve a full refund. Email me back and explain this to us please

Friends

10/10

Exceptional

11 Apr 2026

Mike

👍

10/10

Exceptional

31 Mar 2026

wendy

Room was clean, tv worked, pool/hot tub was good, breakfast was great-even had a microwave to heat up breakfast!

Partner

6/10

Pleasant

24 Mar 2026

Barbara

Rooms were dated, relatively clean but lots of chipped furniture, door frames, etc

Family_with_children

10/10

Exceptional

22 Mar 2026

Jessica

Fast check in and staff was very friendly.

Partner

10/10

Exceptional

17 Mar 2026

Heidi

The man at the front desk was amazing! Helped me get my car out of a huge snowdrift. The price was also amazing considering there is a huge event in town with lots of out of towners this week.

Self

10/10

Exceptional

15 Mar 2026

Kimberly

Everything was great! The lady who checked is in was fantastic, right down to a delicious breakfast!

10/10

Exceptional

11 Feb 2026

Bonnie

For the price we had a great stay

Leisure Family

6/10

Pleasant

08 Feb 2026

LaRae

There was a tear in the sheets near the head of the bed ..
Staff was good.
Breakfast... biscuit hard

Leisure Friends

8/10

Excellent

01 Feb 2026

Nancie

You need regular half and half for coffee. It's the dairy state, afterall! :) The room was clean but the bathroom door is broken #218

Partner

10/10

Exceptional

11 Jan 2026

Andrew

Everything was good , will stay there next year when I attended that tournament again …

Leisure Family

10/10

Exceptional

09 Jan 2026

Heidi

Great job with the parking lot this time! It was full of ice the last time I stayed but was fully cleared.

Business Self

8/10

Excellent

06 Jan 2026

Heidi

Parking lot poses a danger during winter months for slipping on ice as it is not adequately plowed. Otherwise the property is fine.

Business Self

10/10

Exceptional

21 Dec 2025

Scott

Nice comfortable clean room at reasonable price. Decent breakfast offered and friendly staff.

Business

8/10

Excellent

04 Dec 2025

Rodney

Our room was clean and comfortable. Other amenities were nice. Breakfast was not good. Eggs, sausage and fried potatoes were cold. Bagel was old a hard.

Business_and_leisure Friends

8/10

Excellent

28 Nov 2025

jeff

All good

Leisure Family

10/10

Exceptional

28 Nov 2025

Heidi

I have stayed at the property across the street twice in inclement weather as I travel to New London for work. I have their rewards points however the option for Quality Inn appeared and was less expensive so I decided ti give them a try. Glad I did!

Business

10/10

Exceptional

26 Nov 2025

Antoine

Stay was great housekeeping was amazing!

Self

4/10

Poor

23 Nov 2025

Blaine

We came up for a hunting trip. There was no elevator and needed to carry gear and luggage up 2 flights of stairs. No soap in the shower, no shower soap, dirty hand prints on the shower walls, shampoo and curtain. No toilet paper stocked. It was nice they had breakfast ready for the hunters by 4:30-5:00 but it was all cold.

8/10

Excellent

23 Nov 2025

casey

Older property, decent maintenance,

10/10

Exceptional

23 Nov 2025

Paul

One bed stand lamp wasn't working, otherwise everything was great. Nice gym.

10/10

Exceptional

12 Nov 2025

John

Great staff!!

10/10

Exceptional

02 Nov 2025

Ann

Hot tub could use a freshen up. Seems dirty or stained.

Partner

6/10

Pleasant

25 Oct 2025

Dona

No handrails in the shower, hair dryer very hard to plug in, our key cards were useless in the morning as if the staff had already checked us out, breakfast items that were suppose to be hot, lukewarm, cold items -warm, bakery stale.

Leisure Family

10/10

Exceptional

19 Oct 2025

Rosario

Everything was very clear

Leisure Partner

8/10

Excellent

11 Oct 2025

LUKE J

Breakfast was good and convenient

Leisure Partner

2/10

Poor

28 Sep 2025

Scott

Hotel smelled as soon as we walked in and the Room smelled like it went through a flood absolutely the worse conditions that I have ever been locked into because I booked it through Hotel.com

Friends_and_family Family

10/10

Exceptional

21 Sep 2025

Jenn

Everything was perfect!

Leisure Partner

10/10

Exceptional

15 Sep 2025

Joseph

The people were so accomodating!

Leisure Friends

8/10

Excellent

11 Sep 2025

Josephine

Just needed a place to sleep so wasnt there long. Clean, husband enjoyed waffles for breakfast

Leisure Partner

2/10

Poor

07 Sep 2025

Vicki

No cleaning of the room during our 3 night stay. Couldn't understand the front desk person during check-in. No receipt!!!!! Entry door at side of building never locked, though it said it was locked 24 hours!! Uncomfortable beds. We have stayed here every year for 3 years, just keeps getting worse. Not planning on staying here next year!!

Leisure Pet

10/10

Exceptional

06 Sep 2025

George

Pet friendly available.

Leisure Partner

6/10

Pleasant

02 Sep 2025

Frederic

Shower was hard to turn on and off. The shower head had many holes plugged up. Shower head dripped most of the night. There was some black mold on the top of the bathtub. Light around the sink mirror was inadequate and made it difficult to shave and apply make up. There was a dime size hole in the bed sheet.
Refuse cans at the front and rear entrance/exit were full and over flowing.

8/10

Excellent

30 Aug 2025

Verified traveler

Excellent

Fairly nice hotel can't really complain

Self

2/10

Poor

15 Aug 2025

Sue

Avery

Friends_and_family Family

8/10

Excellent

08 Aug 2025

Sandi

The room is nice and clean and has everything we need. The hotel is older but has been updated.

Leisure Partner

2/10

Poor

03 Aug 2025

Tyler

Our room had a terrible smell that lingered our entire stay even with the purchase of Febreze and baking soda. When we used the pullout couch there was a pair of dirty socks along with crumbs. The sheets had holes and were very worn. I would not recommend staying at this hotel for any reason.

4/10

Poor

29 Jul 2025

Nolan

There was a drunk man that came into the pool, with alcohol and drinking it. He offered it multiple times to people under the age of 21 and talked about wanting to kill a woman. When staff was notified they did nothing about it.

Leisure Friends

4/10

Poor

29 Jul 2025

Philippe

too expensive for that product

way too expensive for what we got.

Friends_and_family Family

6/10

Pleasant

23 Jul 2025

Heather

\"Breakfast\" was abysmal. Clean room. Decent bed. Just OK for what we needed. Basic. Rates during EAA week were crazy. This is an $89/night room at best.

Leisure Partner

2/10

Poor

22 Jul 2025

Allan R

Beware Cancellations

I had to cancel my reservation for business reasons. My cancellation was too late, same day, so charged full price. I ask d the front desk to send me a notice verifying cancellation and they did not respond

Business

6/10

Pleasant

18 Jul 2025

kerri

Nothing

Leisure Family

8/10

Excellent

12 Jul 2025

Audrey

We stayed here to attend the Iola car show. While the pool was a little dirty and our room was damp even with AC on, we still found it a great hotel to stay at and at a great value. The hotel attendant was attentive to keeping the complimentary breakfast well stocked, and since we stayed multiple nights, they made up our beds, changed out our towels, and provided more toilet tissue without us asking. The hotel is also located conveniently next to a very reasonably priced diner and in walking distance to Walmart. Thank you!

Family_with_children

10/10

Exceptional

10 Jul 2025

Roger

Property was cleaned, quiet and comfortable, staff was very nice

Leisure Family

4/10

Poor

26 Jun 2025

Angela

I stayed over the weekend recently and it was a rather upsetting stay. First, our toilet leaked so we had to use the bath towels to clean it up , and the bathroom had a stench to it. Then there was a pigeon nest in the metal part of the roof above the room we stayed in so it sounded like nails on a chalkboard. Also, there were flood lights shining right into our window and the light seeped under the curtains. The final annoyance was a dog barking half the night in the room across from ours, maybe 1 or 2 doors down.

The staff interactions were all pleasant.

Leisure Family

8/10

Excellent

26 Jun 2025

tara

The staff were very friendly.

Leisure Family

8/10

Excellent

25 Jun 2025

Lance

Room was good for the price and location of property. Only negative was the lack of options and quantity of food for breakfast. Food containers were low both mornings I was there for breakfast.

Leisure Family

8/10

Excellent

21 Jun 2025

Susan

The room was clean and comfortable. It was quiet and we slept very well.

Partner

6/10

Pleasant

18 Jun 2025

Kevan

Internet advertising makes it look nicer than it is

Business

6/10

Pleasant

06 Jun 2025

Tracy

It was an older hotel that is being remodeled in stages. Everything that has been remodeled is really nice. The room was nice and the lobby area was very nice and updated and clean. The pool area needed to be updated, but repaired at least. The pool was absolutely freezing. I like cool water but this was even way too cold for me. The kids almost didn't even go in it and that was the entire reason of getting a hotel instead of staying with family.

Friends_and_family Family

10/10

Exceptional

05 Jun 2025

Victoria

Very polite and willing to do anything to make their customers comfortable and happy. It was very quite and clean.

Leisure

10/10

Exceptional

31 May 2025

Marius

Clean good , great price for rest.

Business_and_leisure Friends

8/10

Excellent

26 May 2025

Briana

Decent spot for the money. I loved the pool table in the pool area. My only complaint was the cereal needed to be changed. You can tell it had been sitting in the containers for a while.

Leisure Partner

4/10

Poor

18 May 2025

Leslie

2 stars for a reason

Didn't feel safe. One small lock on door and peep hole had been drilled out and someone else plugged it will tissue paper. Only one small bar of soap in the entire room. Staff was nice, but overall, would not recommend.

Friends_and_family Friends

6/10

Pleasant

17 May 2025

Shirlene

Not my favorite place to stay.

8/10

Excellent

13 May 2025

maria

Good experience

Leisure Family

8/10

Excellent

10 May 2025

Bill

Breakfast options were quite good.
We went for a walk in the morning. When we came back they had deactivated our keys thinking we had checked out. This was somewhat inconvenient and inconsiderate.

Leisure Partner

6/10

Pleasant

04 May 2025

Anthony

Older facility and also a U-haul rental place

Business_and_leisure Friends

8/10

Excellent

28 Apr 2025

Verified traveler

Quality Inn New London - It's okay

Just what I needed - a serviceable room at a reasonable rate (although the prices did increase for the NFL draft, it was still much more reasonable than others). The staff were helpful and friendly. The beds were comfortable. The location was okay. The breakfast was okay, the pool was okay, the fitness room was tiny, but okay.
You get the picture...

Friends_and_family Family

8/10

Excellent

27 Apr 2025

Adam

Would stay again

Very friendly staff. Room and entire hotel was clean.

Partner

8/10

Excellent

15 Apr 2025

Dawn

The eggs were rubbery, the sausage full of grisle. The waffles were good. No hot chocolate and only one kind of tea. The staff was very friendly and accomodating.

Business Family

4/10

Poor

24 Mar 2025

Verified traveler

Not happy in New London!

A hotel with no bottom floor rooms and NO elevator is unacceptable. We had four grandchildren with us to enjoy a \"cousins\" weekend. After MULTIPLE trips up and down a narrow staircase, we got everything. Milk was stale at breakfast, and the space for customers to sit was minimal.

Friends_and_family Family

10/10

Exceptional

06 Mar 2025

JOHN

Good clean 2 star hotel for the money.Do the breakfast with great hot items and many other options

Business Self

6/10

Pleasant

17 Feb 2025

Joseph

Breakfast was bad
Hot tub was cold
Wouldn’t recommend

Business

6/10

Pleasant

07 Feb 2025

JEANNE

Hot tub was too hot to enjoy for long. Needs to be updated.

Leisure Friends

8/10

Excellent

02 Feb 2025

Verified traveler

Quality and Value

The Quality Inn in New London is a traditional hotel. It stands at a reasonable price, and a great value for that price. Rooms are clean with working furniture and there is a nice breakfast included with your stay.

Friends_and_family Friends

10/10

Exceptional

30 Jan 2025

Thang

So far so goods this hotel nice and clean 🌟

Business_and_leisure Self

10/10

Exceptional

05 Jan 2025

Jake

Good

6/10

Pleasant

04 Jan 2025

Kiana

The pool and hot tub was working fine. It’s a good place just to stay the night.

Leisure Partner

10/10

Exceptional

04 Jan 2025

Jenna

Very clean. Good breakfast for how simple it was.

10/10

Exceptional

31 Dec 2024

Mark

The water in the pool and hot tub should have been a lot warmer. I will comeback again.

Leisure Family

8/10

Excellent

29 Dec 2024

Mary

Easy to find and good service.

Leisure

10/10

Exceptional

28 Dec 2024

Mary

Icy parking lot

Leisure

8/10

Excellent

13 Dec 2024

Rhonda

i liked the fact we could have our dog. however 30 per night is a bit much and the room we booked had a king bed we had to have a room with 2 standard beds plus the hardwood floors were very cold.

Leisure

8/10

Excellent

07 Dec 2024

Verified traveler

Nice stay

The front desk clerk was very friendly. The tub had some spots on the caulk that looked like black mold or mildew and the room smelled a bit musty but it's was ground floor and it had been raining for days The rest of the room was clean and it was quiet. Breakfast was good.

Friends_and_family Family

10/10

Exceptional

30 Nov 2024

Krista

Staff is very nice. Hotel room was very clean

Leisure Family

10/10

Exceptional

21 Nov 2024

SONYA

Comfortable, clean and reasonable

With family business in Clintonville, the Quality Inn provided a very comfortable and clean hotel accommodation that was also very reasonably priced. I would stay there again.

Business

6/10

Pleasant

04 Nov 2024

Burns

It was fine except wake up call was an hour early, didn't adjust for time change

Self

10/10

Exceptional

03 Nov 2024

Beverly

Very nice guy checking in.

4/10

Poor

03 Nov 2024

Christopher

Meh

Meh

Business

8/10

Excellent

28 Oct 2024

Jess

The staff was friendly and nice! It’s an older hotel they have attempted to make more modern, but the rooms were clean even though the stranded 2queen room was small. The beds were comfortable and the pool and hot tub were great!

Leisure Family_with_children

10/10

Exceptional

26 Oct 2024

Carol

Nice clean room.

Partner

10/10

Exceptional

21 Oct 2024

Leslie

Completely happy with my five person stay. Room accommodations and Breakfast Buffet was great.