CryptoTraveler
cryptotraveler

Show prices in

Choose a currency for your trip.

More currencies

More crypto

Prices refresh when you change currency.

Find your next stay

Best Western Plus New Richmond Inn & Suites

Hudson - WI · United States

240 Paperjack DriveView location

9.4/10Excellent419 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.6/109.6
Neighborhood9.0/109.0
Amenities9.2/109.2
See all ratings
Check availability Pay with crypto or card
  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus New Richmond Inn & Suites

Stay at our Best Western Plus New Richmond Inn & Suites located in New Richmond, Wisconsin. Conveniently located off Highway 64 and 65, our hotel offers fantastic access to the business and technical part of New Richmond to corporate travelers.

Our guests will enjoy all the home comforts of full kitchen suites at our newest hotel in St. Croix County.

We offer stylish, well-appointed rooms to upgraded modern amenities where business and leisure travelers can enjoy various points of interest during their stay with us in New Richmond, “The City Beautiful”.

Whether business or pleasure brings you to New Richmond, you'll appreciate the convenience of our hotel's location in St. Croix County, along with our quality amenities. Lodging here places you near Cedar Lake Speedway, tubing in Somerset, Somerset Amphitheater, and Willow River State Park.

Read more about this hotelShow less

You can spend your winters skiing, snowmobiling, and ice fishing near our location. Our hotel is just one block from the Wisconsin Indianhead Technical College, so visiting students and faculty won't have to travel far. We are also only 1.

7 miles from Westfields Hospital and Clinic, which makes easy access for patients and families. Along with this, our hotel has easy access to locally owned, enjoyable fast foods and restaurants.

At the New Richmond Inn & Suites, we have free wired and wireless high-speed Internet access, a state-of-the-art fitness center, salt water pool, hot tub, media center, fireplaces, and spacious community areas.

Not only do we have a complimentary hot and healthy breakfast buffet, but we also offer snacks, drinks, and complimentary coffee 24/7 in the lobby. We offer an award-winning loyalty program called Best Western Rewards®, where earned points never expire and can be redeemed at any Best Western hotel.

With a stay at Best Western Plus New Richmond Inn & Suites in New Richmond, you'll be within a 5-minute drive of New Richmond Heritage Center and 45th Parallel Distillery. This hotel is 3.2 mi (5.2 km) from New Richmond Golf Club and 6.7 mi (10.7 km) from Apple River.

Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed, and all rooms are furnished with sofa beds. 50-inch LED televisions are provided, with cable programming available.

Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in New Richmond?

This hotel has 420 square feet (39 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 7:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • Pool access available from 8:00 AM to 11:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

New Richmond Heritage Center 1 km / 0.6 mi
45th Parallel Distillery 1.3 km / 0.8 mi
New Richmond Golf Club 4.8 km / 3 mi
Apple River 10.7 km / 6.7 mi
River's Edge Apple River Campground 13.4 km / 8.3 mi
Float Rite Park 13.5 km / 8.4 mi
Somerset Amphitheater 14.5 km / 9 mi
Willow River State Park 14.9 km / 9.3 mi
Apple River Hideaway 16.7 km / 10.4 mi
Saint Croix River 20.8 km / 12.9 mi
Lakefront Park 26.2 km / 16.3 mi
Seasons on St. Croix Gallery 30.1 km / 18.7 mi
Knoke's Chocolates 30.4 km / 18.9 mi
Lowell Park 30.7 km / 19.1 mi
Wapogasset Lake 31.1 km / 19.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 60
  • Number of floors (main building): 3
  • Suites: 12
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Laundry serviceExtra charge
Show 15 more facilities & services
  • Air conditioning in public areas
  • Lift accessExtra charge
  • SupermarketExtra charge
  • Shop
  • GymExtra charge
  • Banquet hall
  • Conference room
  • Meeting room: 1
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Indoor freshwater pool
  • Hot tubExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 29 m²ROO.NM
    Room NON SMOKINGPhoto unavailable10 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Fridge
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Richmond Inn & Suites

    Room NON SMOKING

    Room photos

    10 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Fridge
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 40 m²SUI.KG-2
    SUITE KING SIZE BEDPhoto unavailable11 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, Single bed 80-130 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Living room: 1

    Facilities with extra charge

    • Kitchen

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Richmond Inn & Suites

    SUITE KING SIZE BED

    Room photos

    11 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, Single bed 80-130 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Room amenities

    • Wi-fi
    • Living room: 1

    Facilities with extra charge

    • Kitchen

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Richmond Inn & Suites

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Richmond Inn & Suites

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Richmond Inn & Suites

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Richmond Inn & Suites

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH KITCHENETTESUITE • WITH KITCHENETTESUI.KT

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Richmond Inn & Suites

    SUITE WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 40 m²SUI.2Q-1
    SUITE TWO QUEEN BEDSPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • Living room: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Richmond Inn & Suites

    SUITE TWO QUEEN BEDS

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • Living room: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Richmond Inn & Suites

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Richmond Inn & Suites

    SUITE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 35 m²SUI.KG-1
    SUITE KING SIZE BEDPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Living room: 1
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Richmond Inn & Suites

    SUITE KING SIZE BED

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Room amenities

    • Living room: 1
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 29 m²ROO.KG-NM
    Room KING BED NON SMOKINGPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Richmond Inn & Suites

    Room KING BED NON SMOKING

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-NM

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 35 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Living room: 1
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Richmond Inn & Suites

    SUITE KING SIZE BED

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Living room: 1
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Richmond Inn & Suites

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Richmond Inn & Suites

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 39 m²ROO.2Q-2
    Room TWO QUEEN BEDSPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    39 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Internet access
    • Kitchen

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Richmond Inn & Suites

    Room TWO QUEEN BEDS

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    39 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-2

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Internet access
    • Kitchen

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Richmond Inn & Suites

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH KITCHENETTEQUADRUPLE • WITH KITCHENETTEQUA.KT

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Richmond Inn & Suites

    QUADRUPLE WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Two Queen BedsQUADRUPLE • Accessible-Two Queen BedsQUA.H6-2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Richmond Inn & Suites

    QUADRUPLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 40 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, Queen-size bed 150-154 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Living room: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Richmond Inn & Suites

    SUITE TWO QUEEN BEDS

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, Queen-size bed 150-154 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Wi-fi
    • Living room: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 33 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Richmond Inn & Suites

    Room TWO QUEEN BEDS

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 33 m²ROO.2Q-1
    Room TWO QUEEN BEDSPhoto unavailable10 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Microwave
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Richmond Inn & Suites

    Room TWO QUEEN BEDS

    Room photos

    10 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-1

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Microwave
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus New Richmond Inn & Suites

9.4
Excellent
419 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.6 /10
Neighborhood
9.0 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
17 Jul 2026
Wendy
I arrived late to the hotel and was greeted by a warm smile which put me at ease after a long day. My room was very clean and the bed was comfortable. Breakfast choices were limited, however healthy items were available. I would stay here again. Nice job Best Western staff!
Self
10/10
Exceptional
16 Jul 2026
renee
Did not have gluten free option for breakfast otherwise it was great
Self
10/10
Exceptional
08 Jul 2026
Jeff
It was a nice and clean hotel. I would stay there again.
Partner
10/10
Exceptional
05 Jul 2026
Todd
Excellent place to stay and the staff are great! Highly recommend!
Friends_and_family Family
4/10
Poor
03 Jul 2026
Andy
Room was OK.
Breakfast food was poor.
Staff, when you could find them were not great at all.
Self
10/10
Exceptional
15 Jun 2026
JaNeille
Room was clean, bed was comfortable. Didn't eat breakfast.
Partner
10/10
Exceptional
09 Jun 2026
Kevin
This is a clean well kept hotel. Convenient location to downtown and places to shop and eat. New Richmond is a nice community of somewhere around 15000 people. Enjoy you visit.
Self
10/10
Exceptional
08 Jun 2026
Jessica
Great location. Cleanish rooms, great pool/hot tub. Reasonable rate
8/10
Excellent
31 May 2026
Heather
Everything was as described. Hotel is easy to find, has plenty of parking, and is reasonably well maintained.
Breakfast was a bit loud and chaotic, but the staff did try to keep the hot food full... Eggs, potato, and sausage. Other options were cereal, yogurt, waffles, toast, pastries, oatmeal packets, juice, milk and coffee.
1 elevator for the whole building, so you might wait if you're on a higher floor. It was quiet in the hotel by 11 pm.
Housekeeping was a miss in our opinion, the mini fridge in our room reeked of weed, and there was hair in the bathroom that wasn't ours when we checked in. I figured they would clean between day 1 and 2… well they replaced our towels but didn't do anything else when they made the rounds.
Partner
10/10
Exceptional
27 May 2026
Thomas
Excellent experience
8/10
Excellent
26 May 2026
william
Everything was great for our one night stay. Very clean facility, great breakfast.
The desk staff called me after leaving the next day to report that they hadn't returned my drivers license to me after checking in. I appreciated the call, but, not keeping my license in the first place. I had to drive back 40 miles to retrieve it. Luckily, I wasn't further away when they called.
Partner
10/10
Exceptional
26 Apr 2026
Gary
Breakfast was amazing, with a lot of variety including scrambled eggs, sausage patties and potatoes. Great way too start the day, thanks
Partner
10/10
Exceptional
12 Apr 2026
Ryan
New, clean hotel. Breakfast was fine. gym was great—machines, space. Best place in town.
Friends_and_family Family
10/10
Exceptional
11 Apr 2026
Wendy
Excellent breakfast and comfortable beds.
Partner
10/10
Exceptional
06 Apr 2026
Dale
The staff were friendly, very clean facility and comfortable room and bed
Partner
8/10
Excellent
18 Mar 2026
Stephanie
Overall stay was good. Staff is always friendly. The only issue I have is that the water dries out my skin every time and makes my psoriasis flair up really bad. I didn't use the pool, just the shower. I use this hotel at least once a year. Every time, same result.
Self
8/10
Excellent
08 Feb 2026
Karen
Staff and location
10/10
Exceptional
04 Feb 2026
Sara
Very clean, friendly staff & and a great breakfast setup. We’ll be back in a few weeks.
10/10
Exceptional
26 Dec 2025
Olga
It all stood out as Al the above 10/10
Friends_and_family Family
10/10
Exceptional
01 Dec 2025
Carla
Room was great, i made use of the gym which i really appreciated that they had. Highlight was definitely the hot breakfast every morning. The hotel was very easy to get to and had conveniant stores and gas stations nearby.
We were visiting family so we were coming and going all the time, but with the hotel being by so mamy main roads and ample parking, it was never an issue. It snowed heavily one day we were there and the parking lot was cleaned within 24 hours.
Price is a bit more than other hotels in the area, but i guess we paid for conveniance and the great extras.
Leisure Partner
10/10
Exceptional
25 Nov 2025
Raymond
Good service, clean, and good breakfast
Leisure Family
10/10
Exceptional
24 Nov 2025
Penny
Loved this hotel! All around cleanliness. The breakfast was amazing and so was the coffee!
Friends_and_family Family
10/10
Exceptional
21 Nov 2025
John
The room was clean staff were very friendly breakfast was great. It was pleasant place to stay
10/10
Exceptional
16 Nov 2025
Carla
Everything was great.
Leisure Partner
8/10
Excellent
19 Oct 2025
Sarah
Only had 2 towels. As a person with long hair, I need 2 towels for each shower. Towels also poor quality and small. Crappy toilet paper
Friends_and_family Friends
10/10
Exceptional
06 Oct 2025
Scott
Nice modern hotel, great staff.
10/10
Exceptional
05 Oct 2025
Thomas
very nice new motel
10/10
Exceptional
04 Oct 2025
Tiare
Staff were very friendly at check-in. Common areas were clean and updated. Room was very clean and up to date. Breakfast was good, with your usual options, and lots of seating space.Definitely would stay again.
Friends_and_family Family
10/10
Exceptional
09 Sep 2025
Neil
Excellent staff; friendly and helpful. Breakfast is very basic with not too many fresh options but certainly filling.
Leisure Partner
10/10
Exceptional
01 Sep 2025
Trent
Great front desk service. Very friendly. Wonderful continental breakfast. Very nice room.
10/10
Exceptional
29 Aug 2025
Kathy
We had a great stay! This BW is really nice! Breakfast was delicious! 😋
Leisure Partner
10/10
Exceptional
27 Aug 2025
Richard

Great place

Always a joy to stay
Partner
10/10
Exceptional
22 Aug 2025
Erik
👍
6/10
Pleasant
21 Aug 2025
Michael
The elevator was broken down , had to use the stairs to get to 3rd floor. Got there early and was told to come back at 2pm to check in. But the breakfast was awsome !
Leisure Self
4/10
Poor
20 Aug 2025
Michael
I left early, and the elevator was broken and I had a 3rd floor room.
Leisure Friends
6/10
Pleasant
18 Aug 2025
Aidan
Elevator was out of service
Leisure Friends
6/10
Pleasant
13 Aug 2025
Cynthia
I did not feel the floors in the room were mopped. Also only towels were changed and baskets emptied. I know beds are not changed, but I was there 6 nights and thought they might get changed once. The breakfasts were wonderful - a very nice variety and the dining area was clean.
Leisure Family
10/10
Exceptional
08 Aug 2025
Joyce
Nice hotel, nice area
Leisure Partner
10/10
Exceptional
24 Jul 2025
Hendrikus

Good hotel, clean, friendly staff

Hotel is great, overall very quiet and close to my client. My room 225 was right above the hotel laundry facility and hence I could hear the high speed spinning of the dryers all through the night. A different room would not have this of course. Hotel staff is super friendly, good breakfast.
Business
10/10
Exceptional
12 Jul 2025
Donald
The place was clean and well kept. It was well managed. It had an excellent breakfast.
Leisure Partner
6/10
Pleasant
11 Jul 2025
Verified traveler

Door latch

My door Room 208 would not latch closed, you could push the door open from outside without a key. Shower floor very slippery an no mat provided.
Business
10/10
Exceptional
01 Jul 2025
Gregory
Great place to stay. Very clean everywhere, not overcrowded and friendly staff.
Leisure Partner
8/10
Excellent
26 Jun 2025
Anna
The room was ice cold and just not comfortable. We heard every sound coming from the room upstairs like voices, people walking, and what sounded like rolling suitcases on the floor.

The corners were not clean.

The bed was comfortable and the sheets were very nice.

The staff was very nice and friendly.
Business Partner
10/10
Exceptional
13 Jun 2025
Emily
Great customer service when i checked in!
Business Self
10/10
Exceptional
27 May 2025
Norman
very nice hotel and room and staff, however they need better quality soap and lotion. Holiday inn express went with Dove.
Leisure Family
6/10
Pleasant
25 May 2025
Debra
We booked this property, only to find out when we got there, they were fully booked. They said could not understand why we got a confirmation. We booked somewhere else
Leisure Partner
10/10
Exceptional
11 May 2025
Chung
This hotel is fairly new, located in a quiet street with ample parkings. My room is spacious with a separate sitting area from the sleeping area. A tv in the sitting area and another tv in the sleeping area. The room is also equipped with microwave and refrigerator.
Leisure Family
10/10
Exceptional
08 May 2025
Todd
Nice
8/10
Excellent
23 Mar 2025
Christine
Very nice experience... i would have given it an overall 5 star raiting but per usual there is always someone who has to mess things up for everyone... lol On our last night there, i was woken at 2:30AM by very loud male voices outside in the hallway which turned into some loud banging, so it wasn't just a roll over and fall back to sleep incident... I never understand the rudeness of others... But overall a great place to stay and will definitely stay again if need be. Very quiet area. Didn't try the breakfast as we are late risers but the remnants of it lingering in the Lobby smelled good.
Leisure Family
10/10
Exceptional
28 Feb 2025
Shane
Nice place
Business Friends
10/10
Exceptional
16 Feb 2025
Kyle
Good stay
Leisure Family_with_children
10/10
Exceptional
21 Jan 2025
THOMAS
Great staff, room was very comfortable. The entire facility was spotless. The breakfast could have improved slightly.
Leisure Partner
8/10
Excellent
26 Dec 2024
Amanda
Best place to eat while staying is the Laurel Supper Club
Leisure Family
6/10
Pleasant
20 Nov 2024
katherine
Unable to get our 2 rooms together or even on same floor in half empty hotel - because I booked with Expedia so no changes allowed. Offered to pay more if necessary.
ALSO - something dk red in corners of shower.... yikes! Not clean.
Leisure Family
10/10
Exceptional
31 Oct 2024
Shelly
Great stay here !
Leisure Partner
10/10
Exceptional
28 Oct 2024
Julie
Check-in was fast and staff was friendly. Hotel is clean and updated. I will definitely stay here again!
Business Self
8/10
Excellent
13 Oct 2024
Jeremy

New room, good breakfast, cheap towels.

The motel is brand new and in excellent condition. Breakfast was a solid B, with eggs, sausage, potatoes, waffles, breads and juice.

However, the bed was made so oddly I had to practically strip to get the covers to some kind of normal. And the towels, in this otherwise fine motel, were among the cheapest, thinnest I've seen in a motel.
Partner
4/10
Poor
06 Oct 2024
Sheila

Worst hotel stay in years

I was so disappointed in this hotel.

Pros: very clean, facilities in good shape, pleasant appearance, good breakfast, very friendly staff.

Cons (king suite with signed): tv remote didn’t work, no tissues, ironing board broken (bolt came out while I was ironing), very loud (when it was diagnosed a quiet room. The worst, however, is that the bed was too high for me to get onto it. I’m 5’5” and the bed came up to my hip. I literally couldn’t climb up on the bed. I knew the hotel was sold out so I slept on the sofa (very uncomfortable) the first night. Actually I didn’t sleep at all. I had to leave the wedding early the next night because I was exhausted. For night two, I bought a step stool. That is pathetic. Unnecessary and dangerous. Besides, sometimes it’s nice to just sit on the edge of the bed. Impossible. I will never stay at a BW again if that’s someone’s idea of a suite design.
Friends_and_family Friends
10/10
Exceptional
26 Sep 2024
Joshua
Been many years since I have stayed at a BW, and boy did this property exceed expectations! Hotel was extremely clean and well kept. Used the lobby area to do some work and loved the layout!
Leisure
10/10
Exceptional
13 Sep 2024
Brian
None
8/10
Excellent
07 Sep 2024
Patsy
Close to concert.
Leisure Family
10/10
Exceptional
07 Sep 2024
Sharon
We very much enjoyed our stay and our breakfast. The only complaint we have is there was an awful lot of noise in the hallway starting at 6:20 am and we are starting to wonder if maybe the hallway was above our room when we were on the second floor.
Leisure Family
10/10
Exceptional
07 Sep 2024
C
Everything was perfect
10/10
Exceptional
06 Sep 2024
Miranda
Stayed here for concert in Somerset. Santa Bob's Shuttle was out front and we were able to get a sober cab to and from cocert. Hotel was very nice. Very clean, super comfortable and breakfast was good. Would definitely stay here again.
Partner
8/10
Excellent
06 Sep 2024
Blake
Modern, nice place!
Leisure
6/10
Pleasant
05 Sep 2024
LYUBOV
Overall a reasonable hotel, but staff was no where to be found in the evening or the morning. Breakfast was so-so, but included hot items. Again, no personal in sight to ask questions or to troubleshoot (when coffee ran out). Felt safe and reasonably clean. Would consider staying again.
Business Partner
8/10
Excellent
26 Aug 2024
Deborah K
We were there for five days/nights for visiting family and friends. Good breakfast. Great towels for hotel towels. Friendly and polite staff. Got my rewards. Clean and attractive lobby, but freezing AC. Too cold. Daily service in our room was appreciated even if it was minor. One BIG problem: handicapped accessible room. Why? I would get a ticket if I parked in a handicap spot. But here I’m put in this room where the shower water floods the floor; where I can’t hang up my clothes because they hang on the floor. I did not request that room and just wonder why?
Partner
8/10
Excellent
20 Aug 2024
Barbara

Replenish towels

Unfortunately didn’t replenish towels each day. Kept leaving only one wash cloth with having two guest. No tissues and didn’t replace Toilet Paper with a five day stay. When asked for supplies were given but should have been inventoried when housekeeper came by each day. One day dirty towels weren’t picked up.
Friends_and_family Family
8/10
Excellent
03 Aug 2024
Timothy
Very clean very convenient would stay again
Leisure Partner
10/10
Exceptional
23 Jul 2024
Kelsey
Staff allowed early check in so my friend and I could change into bathing suits before going down the river. Friendly! Only problem was shower drain was clogged. Wish breakfast went a little later.
Leisure Friends
10/10
Exceptional
21 Jul 2024
Amy
We had a great stay here! Everything was good!
Leisure Friends
10/10
Exceptional
19 Jul 2024
Jill
Clean and comfortable, well maintained property with friendly staff.
Business
8/10
Excellent
06 Jul 2024
Lucas
Nice place
Leisure Family_with_children
8/10
Excellent
01 Jul 2024
Ty
Breakfast was not good! The food wasn’t warm or fresh! Everything else was very comfortable
10/10
Exceptional
19 Jun 2024
lauren
Loved everything
10/10
Exceptional
08 Jun 2024
Brandon
This hotel is great! I’ve stayed here a few times.
Business Family
10/10
Exceptional
21 May 2024
Carlos
Room was clean and it was very quiet.
Business Self
2/10
Poor
13 May 2024
Vicky

i

I called in Thursday (before 4:00).because my friend couldn't make it so I didn't want to spend the night by myself..
I tried and tried to cancel but I couldn't get through to anyone... needless to say, I was not happy, I ended up paying for the night which I didn't stay.
Friends_and_family Friends
10/10
Exceptional
12 May 2024
Melinda
Excellent customer service, clean rooms, clean pool, awesome hot breakfast, best hotel in New Richmond!!
Leisure Family
10/10
Exceptional
12 May 2024
Larry
Nice clean rooms, pool and hot tub.
Leisure Partner
10/10
Exceptional
21 Apr 2024
Tim
Exactly what one wants on a business trip. No hassles. No surprises.
Business
10/10
Exceptional
24 Mar 2024
Alice
The pool and hot tub were perfect on a cold day!
10/10
Exceptional
16 Mar 2024
Karen
Everything about this stay was great. Clean and great service. Pool area was a little loud - could use some ceiling tiles to help absorb the sound.
Leisure Family_with_children
10/10
Exceptional
05 Mar 2024
William
Great place to stay.
10/10
Exceptional
19 Feb 2024
Wendy
Clean, quiet, new/modern, very comfortable beds. Things that could use attention are the breakfast and housekeeping. Stayed 4 nights and breakfast 3 of the 4 days there was always something missing ie; bacon, sausage, eggs and that was at 8:45 9:00 well before closing one day there was nothing!!! Housekeeping was to change bedding on 3rd day! Never happened! Actually they didn’t show up at ALL! Had to go to front desk to get towels the night shift girl came up and got our garbage, I even had to go down to the front desk for toilet paper 2 days in a row, none was left in room. A bit embarrassing I would say !!!! At check out the morning of Feb 19 I voiced my concerns at the front desk and the woman didn’t even acknowledge me, no I’m sorry for the inconvenience she handed me my bill and walked away!! The girl that helped me the night housekeeping didn’t show up was very apologetic and helpful, hats off to her!!!
Leisure Family
10/10
Exceptional
06 Jan 2024
Sara
Hotel is remodeled nicely.
Business Partner
8/10
Excellent
05 Jan 2024
Verified traveler

Great except the breakfast

Everything was great except the breakfast. The omelettes were burned black.
Other than needing to step up breakfast, everything was great
Business
10/10
Exceptional
08 Dec 2023
Donna
Nice stay, beds were comfy. Only thing used the fitness room and the equipment is in poor shape and really dirty no towels or wipes available and so I went to the desk to get towels and she said there should be some in pool area. Not cool see to have bothered her. Breakfast was good.
Leisure Partner
10/10
Exceptional
25 Nov 2023
Karin
Nice service. Clean
Business_and_leisure
10/10
Exceptional
03 Nov 2023
Brandon
Clean, practically brand new. Staff was very helpful Breakfast was available earlier than stated time which was great for us.

Business_and_leisure Family
10/10
Exceptional
09 Sep 2023
Carrie
It’s set off the main drag a block so it’s very quiet with easy parking. Right next door to a coffee shop. Close to a brewery and distillery. New building and it was very clean. Rooms have nice amenities. The bed is, by far, the most comfortable bed I’ve ever slept on at a hotel. It rivals my Saatva at home. Continental breakfast was what you would expect, but decent. If we visit again, we would definitely stay here. The only issue is that we had to wait to check in because staff was on break when we arrived and there was a sign in the desk, indicating staff shortage (like everywhere).
Leisure Partner
10/10
Exceptional
02 Sep 2023
Rebecca
I just checked in 10 minutes ago, so far everything looks good.
Leisure Self
2/10
Poor
26 Aug 2023
Hayden

No water

Staff were rude. Stayed for a wedding weekend and they shut the water off on the day of the wedding to fix something. No one in the wedding could shower. When I confronted the person at the front desk she was very very rude to me. It would have been nice to get an apology at least.
Friends_and_family Family
10/10
Exceptional
21 Aug 2023
Jane
Our stay was excellent. The staff was very helpful and great to work with.
Leisure Family
4/10
Poor
29 Jul 2023
Jason
Greeted rudely, the woman at the desk was a complete arse for no reason.

We were woken up at 7am by vacuum cleaners and stomping from above by staff.

Breakfast was terrible.

Bed was comfortable, room was clean.

Never again.
Leisure
6/10
Pleasant
28 Jul 2023
Quin
Tv didn’t work
Partner
10/10
Exceptional
14 Jul 2023
Karen
Beautiful room and easy check in
Leisure Friends
8/10
Excellent
27 Jun 2023
Linda

Cold, good hotel, wear warm clothing

The hotel was very nice, my only negative comment was the temperature. All the staff were wearing sweatshirts, although it was 88 degrees outside because it was arctic inside.
Partner
10/10
Exceptional
18 Jun 2023
Wayne
The overall feeling was relaxed and comfortable. Plenty of space to relax and talk with others. Room was great. Breakfast was delightful.
Leisure Family
10/10
Exceptional
31 May 2023
Matthew Charles
It was a nice clean place!
Business_and_leisure

Location & surroundings

Best Western Plus New Richmond Inn & Suites
240 Paperjack Drive, New Richmond, United States

Explore the mapShow on Google

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map

Best Western Plus New Richmond Inn & Suites

136 hotel photos