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Tru By Hilton Crossett

Ashley - AR · United States

920 Unity RoadView location

8.8/10Excellent313 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort9.2/109.2
Condition9.0/109.0
Neighborhood9.0/109.0
Amenities8.2/108.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Tru By Hilton Crossett

Experience Tru Southern hospitality at Tru by Hilton Crossett. Immerse yourself in nature in 'The Forestry Capital of the South' then relax in your cozy guest room. Our minimalist rooms offer free WiFi, large TVs with premium channels, and heaps of storage space.

Huge bathrooms with Not Soap, Radio products make mornings a breeze. Start your day with a smile thanks to our free, hot breakfast. Stay healthy or indulge with waffle boats – we won’t judge! Choose from over 30 sweet and savory toppings for cereal, bagels, yogurt and more.

Find your fun in our energetic lobby, complete with pool table, board games, and semi-private alcoves. Free tea, hot chocolate and LavAzza coffee are available 24/7 – and you can jazz up your drink with a variety of flavored syrups.

Swim in our outdoor pool, work out in the fitness center or unwind on the patio. Affordable travel now comes with unexpected things – like certainty.

Read more about this hotelShow less

With a stay at TRU By Hilton Crossett in Crossett, you'll be a short 3-minute walk from Ashley County Medical Center and within 2 minutes by car from Crossett Sports Complex.

This hotel is 2.5 mi (4 km) from Crossett City Park and 23.5 mi (37.8 km) from Chemin-A-Haut State Park. Make yourself at home in one of the 85 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 50.00 per accommodation, per night
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Ashley County Medical Center 0.2 km / 0.1 mi
Crossett Sports Complex 1.5 km / 0.9 mi
Crossett City Park 3.8 km / 2.4 mi
Chemin-A-Haut State Park 37.8 km / 23.5 mi
Snyder Museum and Creative Arts Center 46.6 km / 29 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 4
  • Double rooms: 35
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging stationExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • LaunderetteExtra charge
Show 5 more facilities & services
  • Terrace
  • Outdoor freshwater pool: 1
  • Breakfast
  • Non-smoking establishment
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6

    Photos are not available for this room type.

    Tru By Hilton Crossett

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wheelchair-accessible
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi
    • Alarm clock
    • Toiletries
    • Satellite TV
    • Hairdryer
    • TV
    • Radio
    • Internet access
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-4

    Photos are not available for this room type.

    Tru By Hilton Crossett

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 21 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable3 photos

    Tru By Hilton Crossett

    Room KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi
    • Alarm clock
    • Individually adjustable air conditioning
    • Internet access
    • Radio
    • TV
    • Hairdryer
    • Toiletries
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Tru By Hilton Crossett

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Tru By Hilton Crossett

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-3

    Photos are not available for this room type.

    Tru By Hilton Crossett

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-3

    Room amenities

    • Centrally regulated air conditioning
    • Wheelchair-accessible

    Facilities with extra charge

    • Individually adjustable air conditioning
    • Hairdryer
    • TV
    • Radio
    • Internet access
    • Wi-fi
    • Alarm clock
    • Toiletries
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Tru By Hilton Crossett

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 28 m²ROO.2Q-1
    Room TWO QUEEN BEDSPhoto unavailable4 photos

    Tru By Hilton Crossett

    Room TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-1

    Room amenities

    • Centrally regulated air conditioning
    • Living room

    Facilities with extra charge

    • Satellite TV
    • Internet access
    • Radio
    • TV
    • Hairdryer
    • Individually adjustable air conditioning
    • Wi-fi
    • Alarm clock
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-1

    Photos are not available for this room type.

    Tru By Hilton Crossett

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Centrally regulated air conditioning
    • Wheelchair-accessible

    Facilities with extra charge

    • Individually adjustable air conditioning
    • Wi-fi
    • Alarm clock
    • Toiletries
    • Satellite TV
    • Hairdryer
    • TV
    • Radio
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Tru By Hilton Crossett

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Tru By Hilton Crossett

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-2

    Photos are not available for this room type.

    Tru By Hilton Crossett

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Room amenities

    • Wheelchair-accessible
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Satellite TV
    • Toiletries
    • Alarm clock
    • Wi-fi
    • Individually adjustable air conditioning
    • Internet access
    • Radio
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Tru By Hilton Crossett

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Tru By Hilton Crossett

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 1 BedroomDBL.H6-2Q

    Photos are not available for this room type.

    Tru By Hilton Crossett

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Room amenities

    • Centrally regulated air conditioning
    • Wheelchair-accessible

    Facilities with extra charge

    • Satellite TV
    • Hairdryer
    • TV
    • Radio
    • Internet access
    • Individually adjustable air conditioning
    • Wi-fi
    • Alarm clock
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 21 m²DBL.KG-4
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Tru By Hilton Crossett

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Tru By Hilton Crossett

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Tru By Hilton Crossett

8.8
Excellent
313 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
9.2 /10
Condition
9.0 /10
Neighborhood
9.0 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
30 Jul 2026
Susannah
The hotel was nice
6/10
Pleasant
26 Jul 2026
Amber
I had ants in my room but the staff came and killed the ants, sprayed and cleaned it up.
8/10
Excellent
19 Jul 2026
Leanord
We vacation in that area every summer, and so we stay there. This year they had an ant problem, so we ate down in the lobby area to avoid spraying again for ants. Other than that, everything was fine…
Friends_and_family Family
2/10
Poor
05 Jul 2026
Rosemary
Tv in my room not working, no hot water bathroom sink and ants in the beds.
Family_with_children
8/10
Excellent
04 Jul 2026
Miyanna
Grits, bacon, eggs and pancakes were good!
Family_with_children
10/10
Exceptional
28 Jun 2026
Heather
Great place to stay with the friendliest staff
Friends_and_family Family
8/10
Excellent
27 Jun 2026
Graciela
It was a good stay at the hotel, the only problem was the internet.
Family
10/10
Exceptional
17 Jun 2026
John
While in Crossett to honor the dead,
With sorrow and memories fed,
The TRU was bright,
The staff a delight,
And I slept like a king in my bed.
Self
10/10
Exceptional
12 Jun 2026
Thomas
Clean room. Comfortable bed. Very cozy. Shower didn’t give us much water pressure and got cold kinda quick. I would stay again
Partner
2/10
Poor
25 May 2026
Linda
The staff was very friendly.but did not follow through on request. The water was cold for two days I went to the front desk to inform them how uncomfortable it was to take a shower in cold water. Also while at the desk another customer was there complaining about the cold water. It was on the second evening the water came up to Luke warm.
I didn’t expect that the price that I paid for the two rooms to be $140 per night.
Family_with_children
10/10
Exceptional
19 May 2026
Mason
I love the lobby with the pool table, the games, and all the comfortable seating. We hung out together and played for a while, and had a blast.
Family_with_children
10/10
Exceptional
17 May 2026
Anna
Our stay was great. The staff was really helpful.
Family_with_children
10/10
Exceptional
08 Apr 2026
Mindy
Clean, quiet, easy access for work travek
Self
10/10
Exceptional
02 Apr 2026
Thomas
It was good
10/10
Exceptional
21 Mar 2026
Chris
Good
10/10
Exceptional
23 Feb 2026
Dusty
Great
10/10
Exceptional
18 Feb 2026
Joseph
The young lady at the front desk was awesome loved her personality and smile very he stay thanks 10 out of 10
8/10
Excellent
07 Feb 2026
Anthodenise
Housekeeping came to my room twice before my scheduled checkout. I really didnt appreciate it
Business
10/10
Exceptional
23 Jan 2026
Justin
Clean and comfy
8/10
Excellent
17 Jan 2026
Steven
All was outstanding
2/10
Poor
06 Jan 2026
Don
First the price was high compared to other Tru Hilton. The breakfast bar was poor . It was not prepared. I had to go down the street for breakfast
10/10
Exceptional
05 Jan 2026
Jessica
Friendly staff and clean facility.
Friends_and_family Family
10/10
Exceptional
05 Jan 2026
Jessica
The staff was amazing and the facility was clean and relaxing.
10/10
Exceptional
29 Dec 2025
Priscilla
I would give it a five. However there wasn’t a microwave in the room. It did have a refrigerator. Shower was nice. The bed was comfortable. I slept good. My baby threw up and my husband couldn’t go back to sleep afterwards. However overall it was a good stay. There wasn’t anything to drink at breakfast except for coffee and milk. The drink machine at breakfast was out of service. It was quiet, clean and comfortable though. Overall it was good.
Friends_and_family Family
8/10
Excellent
09 Dec 2025
William
Need more of a variety on food to eat.
Partner
8/10
Excellent
08 Dec 2025
Margo
The hotel is very comfortable in general only issue we’ve had is checking in early when I’ve requested to check in early. We were in town for our father‘s funeral and even though I requested to check in early prior, they still will not allow us to then wanted to charge us $50 to do so. We had several people from out of town that stayed at the same hotel and when they went to go check in early, they were given the same issue. I know it’s policy but when you request it a day or two beforehand and let them know why you’re checking in early because you’re there for a funeral. That is crap. I’m sorry but it is Hilton needs to reevaluate their check-in policy. That is just my opinion. I have stayed at this hotel several times now and each time checking in early has been a big problem, Along with the day person that normally checks in she has been rude. The rest of the staff and the evening clerk have been awesome. Some of our family that stayed there as well. Very put off by it to the point they said next time they will stay at the lower rate hotel.
Friends_and_family Family
10/10
Exceptional
02 Dec 2025
Margo
Our stay has been good overall. Staff is very friendly hotel is clean and comfortable. Only one complaint is being charged for checking in early half hour early, so we had to wait and the front desk person at the time was very rude, when I finally did get checked in with a different front desk clerk she was awesome.
Friends_and_family Family
10/10
Exceptional
03 Nov 2025
Debra
We were there for my sister’s funeral. They weren’t kind and compassionate. The room was extremely nice. Good place to stay. ALL the staff we met was generally kind. Good stay.
Leisure Family
10/10
Exceptional
10 Oct 2025
Margo
Nice, just wished the pool was open.
Friends_and_family Family
6/10
Pleasant
06 Oct 2025
sherrie
What I didn’t like was we had lots of ants, they had to come spray our room. There was hair in the shower & some thing sticky on the shower door. Also cob webs in every single corner. We were told there wasn’t anything the could do. What I liked was the decoration & the water/ice machine. Very quiet. Pet friendly & lots of space for the dogs. Glinda was great!!! Thanks so much Glinda!!!
Business_and_leisure Pet
10/10
Exceptional
05 Oct 2025
Anita
Great!
4/10
Poor
01 Oct 2025
REA
There was NOOO HOT WATER
6/10
Pleasant
23 Sep 2025
Keith
The property was nice but the price was to high for the area and it's surroundings and no maintenace.
Leisure Partner
4/10
Poor
10 Sep 2025
Larry
There were ants in the bathroom. There was mildew in the shower. The towels needed bleaching. A desk lamp stopped working as soon as I turned it on. The water doesn't get hot. The property is relatively new, but cheaply constructed. The door frame of the bathroom looks like it's separating from the wall.
Business Self
2/10
Poor
25 Jul 2025
Brandon
The property's hot water went out during my stay. Hilton has refused to help with any sort of refund or satisfaction regarding this due to booking with a 3rd party (expedia). You're not considered a \"guest\" at Hilton unless you book directly with them and they feel no obligation to you as a customer.
Business Self
8/10
Excellent
14 Jul 2025
Donald

Family reunion.

It was a great time to be in the area.
Friends_and_family Family
10/10
Exceptional
22 Jun 2025
Guirlanda
This hotel is sooo cute! Love the colors & the modern design inside & out. It was very comfortable & accommodating.They had everything we needed & more
Leisure Partner
10/10
Exceptional
06 Jun 2025
Darcel
Excellent hotel. Clean, nice, friendly, lots of service. Great stay and unexpected in such a small town.
Business
10/10
Exceptional
26 May 2025
Tamara
Every employee that I encountered was very personable, polite, and friendly. It was really a great experience.
Friends_and_family Family
4/10
Poor
18 May 2025
Kayla
I feel the breakfast, was not good the 2 days I stayed and it is the second time I have stayed in this one and the kids was not able to swim so sad
Business_and_leisure
10/10
Exceptional
13 May 2025
George
Nice hotel
Leisure Family
6/10
Pleasant
05 May 2025
Cathy
The mattresses on the beds need to be replaced! They are old, my back was killing me when I woke up! The sheets are very low quality and thin!
Leisure Friends
10/10
Exceptional
05 May 2025
Peggy

Great place!

The hotel was clean and the staff was awesome! Capable and friendly, any question I had they answered or helped when I needed it. Great stay.
Friends_and_family Family
10/10
Exceptional
05 May 2025
Machell
Was an absolute pleasant stay
10/10
Exceptional
22 Apr 2025
Shelley
The staff on the property were very helpful and nice. The only negative was the construction right in front of the hotel. The construction was for the city not the hotel.
10/10
Exceptional
21 Apr 2025
LaTrenda
We arrived earlier than our check in time and they made accommodations for us to check in early, which was great after a 12 hour drive. The staff were friendly and the hotel was pretty and had a creative touch. We enjoyed our 3 day stay.
Leisure
10/10
Exceptional
21 Mar 2025
James
Excellent and convenient.
Business
10/10
Exceptional
19 Feb 2025
Christy
Friendly Staff, Hotel is still in nice condition.
Leisure Friends
10/10
Exceptional
25 Jan 2025
Pat
Ver comfortable & clean
Leisure Family
10/10
Exceptional
20 Jan 2025
Jennica
Friendly staff, convenient amenities. I can’t remember if they served breakfast. It’s been awhile
Business Family
10/10
Exceptional
28 Dec 2024
James
Location was perfect for our needs, price was decent, amenities were great.
Leisure Family
10/10
Exceptional
29 Nov 2024
Shana D
Great place to stay!
Leisure Partner
10/10
Exceptional
15 Nov 2024
Denise
Very cozy
Leisure Self
10/10
Exceptional
07 Nov 2024
Carrie
Nice rooms. Nice shower/bathroom.
8/10
Excellent
13 Oct 2024
Sherry
It was okay.
Friends_and_family Family
10/10
Exceptional
02 Oct 2024
Gerald
Great
10/10
Exceptional
30 Sep 2024
Shana
Staff are very friendly and helpful.
Friends_and_family Family
10/10
Exceptional
22 Sep 2024
Swaneka
Clean and lots of space!!!
Leisure Family
10/10
Exceptional
15 Sep 2024
Mary Ann
Room was clean & comfortable. Staff friendly.
Friends_and_family Friends
8/10
Excellent
04 Sep 2024
Matthew
This is the best hotel in the area, but it doesn't make it a good hotel. The rooms are outdated and the bathtub creaked like it was going to fall through the floor at any moment.

The staff was friendly...this time. We've stayed in the past where that was not the case.

And don't ask for extra pillows, apparently that's against policy.
Leisure Family_with_children
10/10
Exceptional
01 Sep 2024
Donald
Staff was great!
10/10
Exceptional
27 Aug 2024
Diana
Needs ac that doesn’t fluctuate so widely, but all good
Leisure Partner
10/10
Exceptional
21 Aug 2024
shamol
Clean and friendly staff
10/10
Exceptional
08 Aug 2024
Doreen
Everything about this hotel is excellent. They staff is friendly and professional. All of our needs were met cheerfully. The hotel is very clean and quiet. This is definitely my go to when I visit family in Crossett.
Leisure Family
10/10
Exceptional
03 Aug 2024
Deborah
The Staff was wonderful
Leisure Family
10/10
Exceptional
19 Jul 2024
Shonica

Very nice

They made accommodations for the needs of my mother.
Friends_and_family Family
8/10
Excellent
17 Jul 2024
Kathrin
Great place to stay, very clean!
Leisure Self
8/10
Excellent
15 Jul 2024
Donald

Enjoy the Branson lifestyle.

Great times for family and meeting new people. Relaxed atmosphere around town. The experience is shared with others.
Friends_and_family Family
8/10
Excellent
23 Jun 2024
Richard
Overall very nice and staff was friendly, but cleanliness in our particular room wasn’t great.
Friends_and_family Family
6/10
Pleasant
08 Jun 2024
Verified traveler

Good and bad

The girl I checked in with was not very friendly. I understand the $25 fee, but with the price this hotel charges, I think it’s rather excessive. Then when I asked her if I get it back at the end of my stay, she said, “Not if you damage anything…” I guess I thought that was kind of rude.
I get the 24/7 coffee bar, but no coffee maker in the rooms does not make sense to me. And no microwave. It’s one of the very few hotels I’ve stayed in without one.
Loved the pool, lobby, breakfast choices. Housekeeping was stellar—very accommodating and friendly.
This is a mixed review because various aspects of the stay were extremely pleasant but others were not.
I also think nightly prices are too high.
10/10
Exceptional
24 May 2024
pierre
Clean hotel and friendly staff
Business
10/10
Exceptional
30 Apr 2024
Marlee

Very modern looking.

Nice looking place. Could use a little routine maintenance like caulking.
Friends_and_family Family
8/10
Excellent
18 Apr 2024
Markos
Air conditioning fans outside my window andnrhe drifmdfe were a kittle noisy andnannoyjngnwhen tryig sleep. Otherwise a nice hirel with good facilities, just wish the pool was open
Business Self
10/10
Exceptional
10 Mar 2024
Tasha
love it
10/10
Exceptional
26 Nov 2023
Steven
Quiet and close to family
Leisure Self
10/10
Exceptional
07 Oct 2023
Keamber
Staff was very friendly and rooms were nice and clean.
Business Partner
8/10
Excellent
25 Sep 2023
Philip

Nice clean place to stay

We stay at this hotel often. There aren't many to choose from in the area. It is a nice place to stay. I think if they had a little competition in the area, they wouldn't be as expensive. Overall, no complaints. Clean. Friendly service.
Friends_and_family Family
10/10
Exceptional
16 Sep 2023
Dianne
Stayed for 2 nights and was very comfortable and quiet. Easy check in and out. Very well lighted parking lot. I thought the rooms were pricey for the area.
Business Family
8/10
Excellent
11 Sep 2023
Philip

Good place to stay!

Clean place to stay. In good repair. Staff is nice.
Friends_and_family Family
10/10
Exceptional
04 Sep 2023
Felishia
Great place to stay. Came in with my kids and grandkids for our family reunion. They swam and we had a great stay!
Friends_and_family Family
4/10
Poor
24 Aug 2023
Elizabeth
The rooms are dirty. They need to retrain housekeeping. There was someone else’s hair on the shower. It just looked like it hadn’t been cleaned. Dirt on the floor and a sticky table. Hopefully, they change the bed linens…
If there were other safe hotel options in Crossett, I wouldn’t stay here. I have mentioned some issues in the past, such as a room door with a broken lock, a broken air conditioner.. And nothing changes.
Broken down, dirty rooms for nearly 200 per night. I don’t think it’s unreasonable to have a clean room.
Business Self
4/10
Poor
14 Aug 2023
Malana
There was mold behind the light sockets and some sockets were burnt. There was dirt on floor and little orange looking bugs in shower and on walls. Room had a strange smell.
Business_and_leisure Self
10/10
Exceptional
10 Aug 2023
Marcia
The facility and its amenities were fine in general; however, noise made by persons in rooms next to and above was not buffered in any way. Luckily, they quieted down by the time I went to bed. I didn’t mind it as much in the morning but others might. Lacked sound proofing.
Business Self
8/10
Excellent
31 Jul 2023
Verified traveler
We stay in Tru Hilton’s a lot. This one was a little less clean and tidy compared to others, and the staff was not as courteous as you normally see at hotels. Overall the stay was pleasant.
Friends_and_family Family
8/10
Excellent
16 Jul 2023
Timothy
Hey it’s Crossett finding nice room with good beds was great, queen beds not rock hard twin bed was great.
Business_and_leisure Family
10/10
Exceptional
05 Jul 2023
Elizabeth
Clean, comfortable, and friendly staff.
Business
6/10
Pleasant
17 Jun 2023
Joseph
The ceiling sound proofing was not adequate to insulate noise from the room above.
The pool was not open. Limited breakfast options. No microwave in room or coffeemaker.
The property was relatively clean and presents well and is really the only updated option in Crossett.
Business Self
10/10
Exceptional
24 May 2023
Gregory

Expensive, but only option

there are only two options in town. the ashley inn is scary
Business
10/10
Exceptional
07 May 2023
Gene

Our summer visit

We found our bedroom and bathroom spotless. No problems!
Friends_and_family Friends
2/10
Poor
01 May 2023
Cathy
When I arrived, the front desk told me that I did not have a reservation. I had to pay full hotel price to get a room, $181 instead of $141 that Expedia confirmed with me! 😡
Leisure Friends
8/10
Excellent
19 Mar 2023
Paula
Good
Leisure Family_with_children
2/10
Poor
16 Mar 2023
Sonja
Their system was down. There were six cars in the parking lot and they refused to rent a room to us. Thank GOD I’ll never have to visit that little rabbit city again. Kept saying they had no way of knowing which time were available, Extreme poor customer service.
Business Friends
10/10
Exceptional
08 Mar 2023
Gregory

Thank you

Only hotel in Crossett other 2 motels
Worth it if you have business in town
Business
10/10
Exceptional
03 Feb 2023
Mikayla
Very big clean room and staff were super friendly
Business Family_with_children
10/10
Exceptional
01 Jan 2023
John
There was a trip hazard in the middle of the bathroom floor. The floor drain was a good bit lower than the floor level. Room 122. I told the lady at the desk at checkout.
Leisure Family
10/10
Exceptional
30 Dec 2022
Jessica

Great hotel!

The staff at Tru in Crossett were extremely friendly. The hotel was clean inside and outside. We will definitely be staying again.
Friends_and_family Family
10/10
Exceptional
24 Dec 2022
Charles
The best place to stay in Ashley County Arkansas
Leisure Family_with_children
10/10
Exceptional
19 Dec 2022
Laura
Perfect for a quick stop. Simple and open.
Leisure Family
8/10
Excellent
19 Dec 2022
Verified traveler

Got milk?

The hotel was very clean and the room was stocked with fresh towels, soaps, shampoo & conditioner. The room was nice & clean. The bed was very comfortable and ample pillows. It was a very quite hotel.

The breakfast was a little disappointing. What was there was nice but there were no pancakes or waffle options (a machine but not batter - that I found) and no milk. The milk was spoiled the first morning and NONE on the second morning. REALLY- there's a Wal-Mart across the parking lot! All that cereal and no milk...
Friends_and_family Family
8/10
Excellent
23 Oct 2022
Regina
Staff was very pleasant and helpful.
Leisure Family

Location & surroundings

Tru By Hilton Crossett
920 Unity Road, Crossett, United States

Tru By Hilton Crossett

49 hotel photos