Name: Americas Best Value Sandman Inn
Address: 2410 East R Ave, Oregon, 97850, US

10/10

Exceptional

01 Aug 2026

Dana

Room was clean,

6/10

Pleasant

27 Jul 2026

Kirstin

Room was clean, comfortable, and quiet. Breakfast was horrible and there was not enough staff in the morning. Checkin was quick and staff on duty was friendly.

6/10

Pleasant

26 Jul 2026

Jeri

Interesting that the shower curtain rod was put in at a certain height on the wall and the shower curtains purchased to go on the shower. Curtain rod barely fit inside the bathtub. As we shower, the shower curtain blows out or moves out of the bathtub, rim and spills water on the floor and there's evidence in the corners of water damage. There's magnet in the bottom of the shower curtain but unfortunately, the tub is fiberglass not metal so it doesn't help at all.
I did use the pool and swam some laps and sat in the hot tub for a bit, the breakfast was mostly pre-processed patties and eggs and waffles that you have to heat to eat, and not really much variety.
The air conditioner kept the room at the temperature we wanted, there is a fridge and a microwave

10/10

Exceptional

25 Jul 2026

Daniel

This is a great value for the stay

2/10

Poor

25 Jul 2026

Nicole

Upon arrival at the hotel,

8/10

Excellent

23 Jul 2026

Katherine

The in-room air conditioner was quiet and efficient

8/10

Excellent

21 Jul 2026

dean

1

Family

6/10

Pleasant

18 Jul 2026

Stefanie

Room was clean and comfortable. Breakfast was minimal and coffee was mediocre. Plenty of parking nearby for a truck and a trailer so it met our needs.

Partner

10/10

Exceptional

16 Jul 2026

Camille

Quiet , large and clean rooms, great value for the price!

Family

6/10

Pleasant

16 Jul 2026

Sarah

We found a used water bottle underneath the bed of a \"cleaned\" room. The staff was great at night came and fixed the T. v due to it wasn't working at first. But breakfast was alright for frozen eggs and sausage. But the biscuits and gravy was decent. Pool is 24 hours which nice. Let manager know about the water bottle underneath bed didn't seem to care really. But for a one night quick sleep it was fine .

Family_with_children

2/10

Poor

16 Jul 2026

patrick

Nothing.

Family

8/10

Excellent

13 Jul 2026

Richard

Good enough, rooms were clean.

Self

6/10

Pleasant

12 Jul 2026

Angelique

Was ok stay

Partner

6/10

Pleasant

12 Jul 2026

lacinda

This property was ok. The rooms had damage in several places. There wasn’t any hands soap. The breakfast was items you had to microwave. We ended up going out to breakfast elsewhere.

Friends

6/10

Pleasant

10 Jul 2026

Julie

Room ok - many spiders in the room. Water pressure not strong.

Partner

8/10

Excellent

09 Jul 2026

Scott

The room was very clean. The breakfast was bare minimum, very little protein sources.
The hot tub was nice and clean. The hotel is older and is due for a remodel.

Partner

8/10

Excellent

08 Jul 2026

David H

Our check in was slow and they had a hard time finding our reservation. Other than that it went well.

Partner

8/10

Excellent

06 Jul 2026

Valerie

Room was comfortable and clean staff were very friendly

Partner

6/10

Pleasant

06 Jul 2026

Rick

Decent hotel and clean. Definitely needs to be updated but it was well maintained

Friends_and_family Family

8/10

Excellent

04 Jul 2026

Roxanne

The property was a bit worn down and not as clean as it used to be

2/10

Poor

29 Jun 2026

Philip

There was no soap available in the room. Move a piece of stained furniture to find coffee cups and dirt under it. The breakfast was refregerated food you microwaved to warm it up and the sausage patty was virtually inedible.

Partner

2/10

Poor

29 Jun 2026

Stephanie

Here’s a polished version that is firm, factual, and likely to carry more weight with future guests and management:

This is the first negative review I’ve ever written, but unfortunately our experience warrants it.

The room itself was clean, and I want to thank the two staff members who were friendly, professional, and genuinely tried to help. They did their best despite the ongoing issues.

Unfortunately, we had multiple problems during our stay:

* The heated pool was ice cold. We were initially told it wasn’t broken, but after staff checked it, they discovered it actually was.
* Our room key repeatedly stopped working. We were locked out of both the building and our room at least 8 out of 10 times we tried to enter. We had to return to the front desk over and over to have our key cards reprogrammed. We also spoke with several other guests who were experiencing the same problem.
* The TV didn’t work.
* The microwave didn’t work.

The biggest disappointment was one staff member’s attitude. Each time we needed help with the key card, she lectured us about keeping it away from our cell phones, even though we had already been doing exactly that. After the eighth trip to the front desk, she cleaned the lock, reprogrammed the key again, and walked away mumbling under her breath. Hospitality simply didn’t seem to be her strength. Last concern worth mentioning: this employee doesn’t like you if your license is from a red State. Doesn’t matter if you’re nice. Comments made. Awful.

Family

6/10

Pleasant

28 Jun 2026

Stacie

The hotel was about what you’d expect from a budget motel. My room was comfortable and mostly clean, although the carpets throughout the hotel could definitely use a deep cleaning, and the property is showing its age and they were out of soap!
The biggest issue was the room keys. My key stopped working the first time I used it and had to be reset. My sister’s key quit working multiple times each day, requiring several trips to the front desk and staff having to let her back into her room. At one point she was even locked out of the hotel after hours because her key wouldn’t work. We also overheard several guests complaining about the same problem.
Unfortunately, other members of our group experienced additional maintenance issues. Two other rooms had TV’s that never worked. Another had a bathtub with a patched hole and the tub looked dirty.
The most disappointing part of our stay was the customer service from the evening front desk employee - the girl with the mustache. She was rude to several members of our group when they needed help with their room keys. After having to let my sister back into her room multiple times, she was heard cursing about guests while walking down the hallway, apparently unaware that people could hear her.
The pool water was extremely cold and the pool heat wasn’t working.
The hotel met the basic need of providing a place to sleep but customer service was terrible from the curly haired mustache girl. The other girl was super nice.

Family

10/10

Exceptional

26 Jun 2026

Jack

Breakfast was

2/10

Poor

26 Jun 2026

Jeffrey

It was a dirty, horrible place. There was only one hand towel in out room with 3 queen beds, and none of the pillows had pillow covers. I had to go to the desk to get towels. The breakfast that was offered was disgusting.

Family

10/10

Exceptional

25 Jun 2026

Jack

There were a couple of issues with the room, mainly due to the age of the property, otherwise the room was clean and sanitized.

Self

6/10

Pleasant

25 Jun 2026

Edgar

The check-in process was slower than expected. Unfortunately, the room did not appear to have been cleaned properly before my arrival. The bed looked as though it had simply been remade after the previous guest, and the sheets did not seem to have been changed.

Additionally, there was no hand soap provided, only one roll of toilet paper remaining in the dispenser, and the bathroom trash had not been emptied. There was still trash left behind from the previous guest, which raised concerns about the overall cleanliness of the room.

Overall, this experience did not meet the standard of cleanliness and preparation I would expect.

Self

6/10

Pleasant

24 Jun 2026

Dixie

The receptionist checking us in was great.
We always stay there because our dog is so welcome.
Breakfast very adequate.
This only soap in the room was a small tube of shower gel - no bar of soap at the sink,
The bed was clean, but the mattress was extremely lumpy and really needs to be replaced.
The shower head couldn’t be adjusted so it probably needs replacing also.

Friends_and_family Family

8/10

Excellent

23 Jun 2026

Bert

Comfortable

Partner

8/10

Excellent

23 Jun 2026

Aaron

Only complaint was that breakfast didn’t have waffles 😅

Business

8/10

Excellent

21 Jun 2026

Heidi

Room was nice. Bed was squishy, felt like a featherbed

6/10

Pleasant

14 Jun 2026

Laura

The hotel and room were clean, other than check- in we never saw the staff. Breakfast was the most disappointing, you had to heat everything in a microwave
Pre-made eggs, sausage, waffles. We had never seen that before, needing to heat food up in the microwave.

Partner

8/10

Excellent

14 Jun 2026

Amber

Good location, room needed cleaned better or new items, breakfast was not stocked well

Friends_and_family Family

8/10

Excellent

12 Jun 2026

Matt

All good
Only issue the TV kept going dim and had to adjust the brightness to see the picture a few times

6/10

Pleasant

06 Jun 2026

Audalliz

House keepers knocked at 8 AM, woke us up. Check out was 11 AM. Never had this experienced at any other hotel.

Partner

8/10

Excellent

04 Jun 2026

Laura

Staff was friendly . Wish the breakfast had more selection

Friends_and_family Family

4/10

Poor

04 Jun 2026

Lori

The property was not maintained well.

Friends

8/10

Excellent

02 Jun 2026

JOHN

Limited Breakfast room is dated but clean.

Pet

10/10

Exceptional

31 May 2026

Debra

Quiet and comfortable. Staff were wonderful.

Self

10/10

Exceptional

31 May 2026

sherrie

We spent 3 nights here and it was very pleasant. The desk clerks were all wonderful, the room was very clean, pool area very nice, breakfast was simple but very tasty and the coffee was better than most hotels.

Partner

10/10

Exceptional

31 May 2026

jane

Clean room
Excellent helpful staff
Super location

Partner

8/10

Excellent

23 May 2026

Linda

Spent one night, and enjoyed our stay.

Family

10/10

Exceptional

17 May 2026

Thelma M

Great value for the price - enjoyed our stay

Partner

8/10

Excellent

10 May 2026

Ann

We have stayed here a few times because it is pet friendly. It is always clean and the staff is friendly.

Pet

10/10

Exceptional

09 May 2026

SUMMER

Very comfortable and clean

Partner

4/10

Poor

08 May 2026

Joshua

The room was moderately well maintained. There was duct tape holding the carpet together near the door. The air conditioner did not work. The heating unit did not work. The only way we could regulate heat was via a window which was incredibly difficult to open and the locking latch was broken. When I mentioned this to the staff in the morning I was brushed off. There was no attempt to make me feel like they cared or any offer to discuss further. The pool was unkept. There was chlorine buildup all over the tiles. The shower head was pouring out water at an alarming rate that caused the water to splash all over the floor despite the shower curtain in place. Overall, it had two settings and two temps- On and off and cold or scalding hot. The food was mediocre at best. The eggs and sausage were precooked and left in the refrigerator to be heated via microwave. The options were cold cereal, refrigerated meat and eggs, and bread/bagels. It was a breakfast that I would expect at a hotel stay under $100 a night.

All in all, I would not stay here again. I would not recommend anyone I like to stay there.

Friends_and_family Family

10/10

Exceptional

03 May 2026

cindy

.

Family_with_children

8/10

Excellent

26 Apr 2026

Shirl

The hot water for my bath was actually hot.

Partner

6/10

Pleasant

25 Apr 2026

Russell

We had a decent stay overall. The room was clean and comfortable enough for a short visit, and we were able to get a good night’s rest. The staff were friendly and helpful during our stay.

The property is older and does show some wear, so it’s not a modern or updated place. One issue we had was the TV—it didn’t seem to have cable or wasn’t working properly, so we couldn’t watch anything.

Amenities are pretty basic. The WiFi worked fine, there’s an indoor pool, and there was plenty of parking, which was convenient. The breakfast was just a simple continental setup.

Overall, it’s a decent option if you need something affordable for a short stay, but don’t expect anything high-end.

Business

2/10

Poor

23 Apr 2026

Cassandra

Stayed two nights. Front desk agent was very rude and unprofessional. She yelled “YO I SAID I CAN GET YOU ALL CHECKED IN” at our group across the lobby while we were chatting with our group and taking a minute to decompress after our 4 hour drive. It felt like we were inconveniencing her by hanging out in the lobby. Was put in a dirty room at check in. Food crumbs and hair in the sheets. Crumbs and dirt on every counter top. Hair in the bathtub and on the floor and dirt piles on the floor in the corners. The next day we were finally out into a different room which was better but still not great. There are a lot nicer lodging options in the area. Will not stay here again when in the area.

Friends

10/10

Exceptional

22 Apr 2026

Cory

We have stayed here multiple times when travelling between WA and UT. It is always a good, reliable, clean place to stay with a great breakfast. Highly recommended.

Family_with_children

2/10

Poor

17 Apr 2026

Brian

We have stayed here before and the experience was average. This time we brought our dog since the hotel was pet friendly. When we got there there was white dog hair all over the bed. Our dog is brown, the bedding wasnt changed. There was a used contact lens stuck to the night stand, we dont wear contacts. The room was not cleaned, in addition the toilet didnt flush even a wad of kleenex let alone anything else. Fortunately there is a brand new hotel in lagrande for not much more money. i think we will be paying up for a better stay next time.

Pet

8/10

Excellent

27 Mar 2026

Mary

Bed was so comfy!

10/10

Exceptional

27 Mar 2026

Edward

We really liked the beds and the pillows were perfect and fluffy! My kids LOVED the pool!!

10/10

Exceptional

23 Mar 2026

Johanna

They were super kind and patient with my hyper little grandson - who adored the pool, by the way!

Family_with_children

8/10

Excellent

23 Mar 2026

Brandon

The room was clean, quiet and comfortable. I more robust breakfast would be nice.

Family_with_children

8/10

Excellent

22 Mar 2026

Linda

Nice beds sheets pillows Clean

10/10

Exceptional

15 Mar 2026

shawn

I hade a nice clean room, and a good little breakfast

10/10

Exceptional

05 Mar 2026

Lisa

The rooms were clean and comfortable. Staff very helpful and friendly.

Partner

8/10

Excellent

27 Feb 2026

Mariana

Clean, kind staff

Friends_and_family Family

10/10

Exceptional

25 Feb 2026

Karen

Clean, courteous, fresh fruit for breakfast

2/10

Poor

24 Feb 2026

Ben

I booked a 1 king suit and when I arrived at the hotel lobby, I was greeted by a rude teenage kid working the front desk. I was told at check-in that they were completely booked and all they had available is a 2 queen “pet” room available. I informed the rude kid at the front desk that wasn’t what I reserved online. He/she didn’t care to even hear me out and continued to talk over me and said “you get what you get. I declined the room and asked to be refunded and he/she stated there’s no refund possible and continued to get louder and annoyed with me. I asked to speak to a manager and he/she stated there wasn’t one on site until Monday (3 days later). Just an unbelievable experience.
I immediately left to stay somewhere else where I had a night and day different customer service experience.

Family_with_children

4/10

Poor

21 Feb 2026

tyd

Well, i'm not one to say anything, but,
a. when we entered our room it was really cold
b. we went to take a shower and there were no towels, no little ones or big ones
c. the treadmill didn't work and no sign was found to say out of order. when inquired about it, the management said it has been out of commission for 3-4 weeks.
little things that are real easy & simple to fix...

Partner

8/10

Excellent

27 Jan 2026

Patricia

The room was clean, not spotless but clean. The hot tub was not hot and it was to cold to swim in. The staff was very friendly and courteous.

Business_and_leisure Family

10/10

Exceptional

26 Jan 2026

Marilyn

Everything was great! Room clean pool and hot tub very spacious and clean. Work out room quite sufficient. The breakfast was all we wanted and needed. Check in was pleasant.

4/10

Poor

23 Jan 2026

Kathleen

It’s pretty old and the toilet didn’t work

Partner

6/10

Pleasant

19 Jan 2026

Monica

Fridge not working in room

Friends_and_family Family

8/10

Excellent

14 Jan 2026

Mikayla

Easy check in- friendly staff- clean room

Leisure Partner

8/10

Excellent

26 Dec 2025

Eric D

It was comfortable just a quick overnight stay back on the road wasn’t much of a breakfast

Business Pet

8/10

Excellent

20 Dec 2025

Michael

Room was clean, and staff was easy to work with, including allowing me to keep same room, when I added nights stay.

Business Self

10/10

Exceptional

19 Dec 2025

Doreen J

The front desk gal was so nice and helpful. Super sweet. It's a basic, yet very clean hotel that is comfortable. Glad we chose this hotel.

Leisure Partner

10/10

Exceptional

08 Dec 2025

Peter

Great pool. Comfy bed. Coffee was good. No frills, but great pool and hot tub open 24hrs.

Friends_and_family Family

8/10

Excellent

23 Nov 2025

Annie

Carpets could have been vacuumed more in hall way

Leisure Family

10/10

Exceptional

17 Nov 2025

Xochitl

Wonderful staff!

Friends_and_family Family

8/10

Excellent

11 Nov 2025

Luke

Clean and comfortable. Somewhat worn around the edges but the beds were nice and the rooms were quiet.

Partner

2/10

Poor

10 Nov 2025

Shelli

The TV did not work.
The ironing board was broken, and I needed to use it.
The bathroom had visible mold.
I reported these issues to the front desk, but they were not resolved. Even after someone came to check, the TV and ironing board remained unusable.
When I checked out and explained the problems, I was told: “Too bad, you booked through Expedia—take it up with them.”

Business

8/10

Excellent

03 Nov 2025

Steve

Decent hotel, the breakfast corner wasn’t fully stocked.

2/10

Poor

30 Oct 2025

Randi

Horrible motel

Leisure Partner

6/10

Pleasant

30 Oct 2025

Traci

Was there for graduation, worked good for what we needed

Friends_and_family Family

6/10

Pleasant

26 Oct 2025

William

Didn’t use

Partner

8/10

Excellent

15 Oct 2025

Betsy

Staff was helpful and friendly. Pet area was grassy and well kept. Stayed twice in a week and one room was markedly nicer so may be renovating.

Business_and_leisure Pet

4/10

Poor

12 Oct 2025

Annikha Mai

there was a dead cockroach next to the hot tub

Leisure Partner

10/10

Exceptional

11 Oct 2025

Gary

Na Breakfast was good

Leisure Partner

10/10

Exceptional

11 Oct 2025

Joanne

Nice to have hot tub after long day of hiking. Several dining options within walking distance. Rooms clean and beds comfortable. Breakfast with decent options. Small workout room also available.

Leisure Family

8/10

Excellent

06 Oct 2025

Jason

Nice basic room, clean and decent service.

Business Self

6/10

Pleasant

05 Oct 2025

Denise T

Chair was stained, curtains dirty, bed was comfortable, lobby clean, breakfast was minimal. Ok for an overnight.

Friends_and_family Friends

8/10

Excellent

03 Oct 2025

Wendy

Na

Business_and_leisure Family

8/10

Excellent

01 Oct 2025

Linda

The lobby was nice, check in went well, but she told us it was a continental breakfast and there were no eggs. Since we wanted protein, we thought we would have to go out to breakfast. We did discover the next morning that there were egg bites and sausage patties to heat in the microwave. The room was spacious and clean, with a fairly large refrigerator for a hotel, and a microwave.

Partner

8/10

Excellent

29 Sep 2025

Ora

Americas Best Value Sandman Inn exceeded my expectation. It was clean, quiet, had been upgraded (perhaps in the past year). It is located near a Best Western. The room was clean, spacious, and had a comfortable bed. Check in person was lovely- even though she was also working in the laundry area. The reason for less than a 5 rating include: Towels are thin; the light in the bathroom could be improved- there is a central overhead light in the bathroom, but the tub/shower area is a bit dark. Shower pressure is good. The plumbing is counterintuitive. The faucet has a central dial. Turning the dial to the full counterclockwise position provides the coldest water, while turning it clockwise back towards the starting position makes the water hotter and then turns the water off. Breakfast was basic but with several options, the toaster provided the warm option for solids. I would stay here again.

Leisure Partner

8/10

Excellent

26 Sep 2025

Leslie

Overall it was fine but they need to be specific on how much a pet fee is and also our main complaint is our room was right bext to the stairs and all hours of the night there was stomping and doors slamming. Probably wont stay there again.

Partner

8/10

Excellent

21 Sep 2025

Jennifer

The people are great. Just the lots are dirty

Leisure Family

6/10

Pleasant

21 Sep 2025

John

In rather poor condition for the price paid.

Leisure Family

10/10

Exceptional

19 Sep 2025

Joel

Audry? Front desk was excellent.

Business Pet

8/10

Excellent

17 Sep 2025

Gary

Quiet and clean

Leisure Partner

8/10

Excellent

16 Sep 2025

Virginia

Easy access. Close to dining

Leisure Partner

2/10

Poor

16 Sep 2025

Matt

Unsympathetic.

I cannot say anything positive about this property. We booked on Tuesday night but felt obliged to cancel the reservation midday on Wednesday because one of our group tested positive for Covid. The response from Melissa was unsympathetic, stating that we were going to be charged no matter what.

Friends_and_family Family

10/10

Exceptional

14 Sep 2025

Joseph Vincent

Quiet clean and very comfortable bed!

Business Partner

10/10

Exceptional

14 Sep 2025

Kelsey

Great place to sleep :)

We needed a place to sleep while exploring the Pendleton Round Up. This was the perfect place for just that. Friendly staff, easy to get to, right off of I-84. The breakfast is ready to eat food that you cook in the microwave and if that’s not for you, Dennys is right down the road. I really appreciate the front desk receptionist and how helpful they were. I had to print off tickets for the round up and the receptionist was great at helping me get these off my email. For what we needed, this hotel supplied it :)

Partner

8/10

Excellent

14 Sep 2025

Steve

It was a good stay. Bed was comfy, room and facility was clean. Quiet during the night. Thanks

10/10

Exceptional

14 Sep 2025

Noemi

Loved the indoor pool option for kids.