Name: Red Roof Inn Kimball, Tn - I-24
Address: 130 Main Street, Kimball, 37347, US

2/10

Poor

14 Jul 2026

Erica

I paid full amount on Expedia and because it didn’t match his rate we needed having to pay more with cash. Gave a $100 deposit only got $68 back. He doesn’t go by what Expedia says. I would NOT recommend. No pool. Have to wait till a certain time to get clean towels and wash rags.

Partner

2/10

Poor

03 Jul 2026

Mariia

Terrible, not the same price, no clean hotel

8/10

Excellent

26 Jun 2026

John

Good for what we expected...convenient to all.

8/10

Excellent

19 Jun 2026

Matthew

First room I had had floor damage but they remedied it by moving me rooms for contractor to repair floor. Staff was extremely friendly and accommodating. Overall not a bad place to stay.

Self

2/10

Poor

06 Jun 2026

Patricia

This is not a hotel for families or with pets ,the room smells like cigarettes,very dirty, everything looks outdated,the floors are in very poor condition,the shower was very dirty,I loose my money and cancel my reservation,not a place to spend the night at all.

Partner

4/10

Poor

28 May 2026

shana

It was a crappie room no hot water. And when we checked in they tried to charge us more. Said price was wrong and wanted more

Partner

6/10

Pleasant

09 May 2026

Manuel De Jesus

Clean room

Friends

4/10

Poor

28 Apr 2026

William

The floor was coming up in several places, I was charged on a 4 day stay on the first day. The handel in the shower was broken.
I had to reissue my door card every day.

Self

6/10

Pleasant

26 Apr 2026

Michael

As soon as you walk in there were pieces of the floor that were broken and small pieces missing. The room door was very damaged and I could see daylight through a small hole at the bottom. The only thing worse than that was the bathroom door. Looked like someone had punched two holes in the door and both the front panel and back panel were coming off, even though someone had attempted to screw them back to the door. There was also half of what looked to be a large pill and a thermometer on top of the bathroom door frame. This was room 212. The bed was comfortable and tv and cable worked. No bugs that I saw a plus there. Very close to many restaurants also.

Self

4/10

Poor

06 Mar 2026

Robert

Tile falling off wall

Partner

4/10

Poor

05 Mar 2026

Angelia

Holes in the walls, mold in the bathroom, bath towels were hand towels & were disgustingly dirty with blood stains and pubic hair. I had to buy towels & washcloths to be able to take a shower. The microwave & hair dryer did not work in the room. The picture is deceiving, falsely advertised.

Pet

4/10

Poor

16 Jan 2026

Drew

room was pretty bad

8/10

Excellent

13 Jan 2026

Gary

The furniture in the room was pretty banged up and there was dirt under the headboard. Otherwise, it was clean, quiet, safe and a good value

Leisure

4/10

Poor

25 Oct 2025

Stephanie

The heater wouldn’t work,the fridge didn’t seem like it worked because it didn’t keep anything cold,there was a small spot on our sheet,there’s a lip going into the bathroom where the floors not level and almost tripped going in there, found a roach when I got up to go to the bathroom and hurried up and got out of there so we didn’t bring any home with us

Friends_and_family Family

10/10

Exceptional

21 Oct 2025

carrie

the first night was great and i paid online the second night to get my points on the app and i thought it would be cheaper and then the guy told me that i reserved the wrong room so i asked if i could just pay the difference thinking it would be less than $10, but the guy charged me $54 something abt an early check in, like what? i was alr there, why would i need to check in??? but being that it was my mistake thinking that these hotels were happy abt participating in these hotel apps, they get paid regardless right? well wrong, but needless to say that was our last night there and i doubt i will be returning bc that was unnecessary he did not have to do that

Partner

8/10

Excellent

13 Oct 2025

Patricia M.

We enjoyed our stay. The room was clean. The air conditioning worked perfectly. The TV was a nice large size with DIRECTV channels. My only complaint is the microwave did not work. We will return to stay here, again!

Leisure

4/10

Poor

13 Oct 2025

Lewis

Our first room had hair in the bathroom they had to come back and clean the room

Friends_and_family Family

4/10

Poor

09 Oct 2025

Heather

It didn’t have breakfast or coffee and then I had to put a hundred dollars down as a deposit. The bathroom light was extremely noisy and the bathroom door wouldn’t shut.

Leisure Pet

2/10

Poor

25 Sep 2025

Ray

There had mold in the restroom on the walls. The tiles were yellow and stain. They ac was stuck on 61° had to turn off because it was too cold and turned on because it was too hot. This is the worst place I ever been.

8/10

Excellent

24 Sep 2025

joseph

basic hotel good price

Friends_and_family Family

8/10

Excellent

06 Sep 2025

Verified traveler

Good overnight stop!

They are working hard to update this hotel. The furniture in the room was nice, the refrigerator/freezer worked great and the bed was comfortable. There was approx. a one inch step up between the room and the bathroom which needs to have some sort of threshold added so that you don't stub your toe. The room isn't level so the drawers in the bedside tables opened due to the slant in the room. Some shims need to be added to keep the drawers closed. Overall, we were happy with our stay.

Partner

2/10

Poor

12 Aug 2025

Dennis

.

2/10

Poor

17 Jul 2025

Tyler

Nah

4/10

Poor

16 Jul 2025

Edgar

There was only one soap in the bathroom and it was used. The shampoo bottle was half empty. The bad sounded like it was falling apart when you laid on it and the wooden flooring was broken.

Friends_and_family Family

10/10

Exceptional

13 Jul 2025

George

Rooms very clean and new. Very close to highway. Many dining options available

Leisure

2/10

Poor

10 Jul 2025

Nashaun

Nasty and disrespectful

This my third time at this hotel and the first and last time me and my family will not be coming back the Patel guy was so rude to me and my family I applied for hotel on line and was not aware of an additional 200 charge for deposit I wish that was said at first I stayed two weeks with family the Patel guy was nasty to me and mom also threatened to call the police just to explain to me about deposit, all I want to know was why but it was the attitude I didn’t like he was nasty and disrespectful I ask to speak to manager he said he was the assistant manager I want to talk to someone over him he try to say I didn’t put down my wife and child which I did put down another guess and child, overall I didn’t feel comfortable but I had already paid for my room online for two weeks, the first two times I stay it was nice and another guy was there with a good attitude but this guy has no good customer service and he took 70.00 because I was supposed to check out at 11 which I didn’t leave until 11:30 but it was my fault but I bet he got a kick from doing that by taking my money.

Friends_and_family Family

2/10

Poor

01 Jul 2025

Madonna

My window was busted out and when I made report the cops told me they have no security cameras

Leisure Family

10/10

Exceptional

29 Jun 2025

Sandra

Staff ROCKS!!!

Staff is so helpful and work as a team. This Red Roof is recently renovated and appears new beds with memory foam topping. Pool looked inviting and I will stay here again next visit.

Friends_and_family Family

2/10

Poor

24 Jun 2025

Amanda

I woke to bed bugs biting me. I collected 2 bugs and delivered to front desk.

Self

2/10

Poor

24 Jun 2025

Madonna

I stayed 3 nights didn’t see housekeeping had to go ask for towels and take my own trash out

2/10

Poor

17 Jun 2025

Jeremy

Very dirty mold in room and falling apart

Family

8/10

Excellent

15 Jun 2025

Kelly

Bathroom needs updated. Stain on bedspread. Decent price. I would stay again.

Leisure Family

4/10

Poor

27 May 2025

Varkly

Well the microwave in the room didn't work I go to the lobby and ask the man if I can use his microwave he's like no so I had to eat my food cold

Business Self

2/10

Poor

16 Mar 2025

Lexie

I did not even get to stay they sold my room

2/10

Poor

09 Mar 2025

Correna

Moldy pillows, dirty floors, stained sheets, broken door handles, holes in bathroom door.

Leisure Partner

2/10

Poor

19 Jan 2025

Charles

The room is stayed in was filthy. There was a large hole in the middle of the floor I trip in multiple times. The whole room smelled like mold and mildew. My room key just stopped working and I couldn't get back in my room so I had to get a new one at the front office. So many random noises and the pillows on the bed were insanely old and disgusting. I certainly will not be staying in this cesspool again.

Leisure Self

10/10

Exceptional

26 Dec 2024

NENAD

Close to the interstate.

Leisure Self

8/10

Excellent

23 Dec 2024

Richard

Great for overnight stays

4/10

Poor

27 Nov 2024

nephtali

No hot water to shower. I stayed on the 1st floor for 1 night and could not clean my behind.

Business Pet

6/10

Pleasant

23 Nov 2024

Andrew

Ok for a cheap stopover. Limited chance of being stabbed

Leisure Self

8/10

Excellent

21 Sep 2024

jerry

Property was well located. Room was good. Shower was great.

10/10

Exceptional

28 Aug 2024

Mike

My room was clean and the area felt safe.
There are a number of restaurants in walking distance

Leisure Friends

4/10

Poor

05 Jul 2024

Jami

Bathroom was outdated and moldy

Friends_and_family Family

4/10

Poor

05 Jul 2024

Robert

This place has been remodeled. Yeah they threw some paint on it. Floor was rotten at the door of the bed and a safety hazard. The shower curtain was black with mold and smelled really bad.

Business_and_leisure Self

2/10

Poor

22 Jun 2024

Eva

This red roof smelled like mold the didn't have anything to drink .they have poor service there was no one at the front to check out. I don't recommend this place.

Leisure Family

10/10

Exceptional

06 Jun 2024

Deanna

Nice

Get service and quiet

Partner

2/10

Poor

12 May 2024

Barry

The room's various walls, particularly in the bathroom, were not sealed at the floor letting light and who knows what else from the adjacent rooms and hallway. The floors were water damaged, buckled, and dirty.

Leisure Family

10/10

Exceptional

11 May 2024

Mary

Friendly staff

Leisure Partner

2/10

Poor

15 Apr 2024

Teresa

Just don’t!!

We stayed in room 214. It has a walk in shower that floods the floor.
I asked to change rooms they said none was available and gave me towels to deal with the flooding.
Room was musty smelling but of course it is with the shower flooding the floors.
Will never stay there again.

Partner

2/10

Poor

12 Apr 2024

Kyle

Not a good stay

Blankets had cigarette burns and stains. Room smelled bad floors dirty and did not want to honor reservation and had to pay at front counter then ask for refund on reservation

Friends_and_family Family

2/10

Poor

07 Mar 2024

John

DO NOT USE
Manager stated since we used a 3rd parry reservation, we would have to wait an HOUR. Then he stated he didn't have our room and that we would have to call Expedia. Then he stated he could not change our room or get us an alternate room unless Expedia changed it in his system.

Absolutely horrible and disgraceful behavior.

This property should not be listed in Expedia if the manager treats the customers like this.

Leisure Partner

8/10

Excellent

29 Feb 2024

Michael

Room had a stopped sink, and shower faucet pulled out of wall…comforter on bed had multiple holes. Otherwise, clean and staff very nice and helpful!

Leisure Pet

8/10

Excellent

04 Jan 2024

Laura

It was good

Leisure Family

2/10

Poor

30 Dec 2023

Burnetta

The staff was rude mean and hateful.

10/10

Exceptional

01 Dec 2023

Terrie

Good bed

4/10

Poor

10 Nov 2023

tessa

I paid extra for a luxury room but it was very average at best. There were no towels or wash cloths in the room, had to dry off with a bed sheet. There was also old drinks in the mini fridge.

10/10

Exceptional

09 Nov 2023

Niki

It was good. Bed was just really uncomfortable. Thats really our only compliment. Also that there is no cameras out side. We were there on business and my husband had alot of expensive tools on his truck. We were worried they might get stolen.

Business

8/10

Excellent

06 Nov 2023

Leslie

The room was nice and clean along with the beds being comfy. The door needs to be adjusted and was hard to open. I locked myself out of the room so I had to go get a key to let me in and the person at the desk was rude and had an attitude.

Business

4/10

Poor

04 Nov 2023

Ganesh

They didnt provide towel or soaps. Phone wasn’t working. No one at the reservation counter.

Leisure Family

4/10

Poor

27 Oct 2023

Terry

A Picture is Worth 1000 Words your stay is not!

The pictures say it all! Although I didn’t get the one of the German Roach…

Business

2/10

Poor

11 Oct 2023

Joanne

Very poorly managed, room was extremely bad, and smelled. Linen was soiled and sheets not changed.

Leisure Pet

2/10

Poor

23 Aug 2023

John

Customer service needed. Room actually when you ope n the door looks nice!—- but then with the AC not on, the room smells stale, old smoke smell. The stoppers In tub and sink rusted and you could see a hole leading outside from side area.

2/10

Poor

07 Jul 2023

Nichole

Worst experience ever terrible place we checked in at 3pm went to our room it was so hot inside we could barely stand it the room smelled so bad of cigarettes. The bathroom bent was missing the cover so dirt and dust was getting everywhere. We turned the AC on & it wasnt even cold at all we left for about an hour to see if that helped & came back nothing it was still unbelievably hot inside. We checked out around 4:30pm the lady at the front desk didnt even seem to care about the issues or how unsatisfied we were. We wont ever be renting a room there again!!!

Leisure Partner

2/10

Poor

03 Jul 2023

Cesar

Worst hotel ever the shower was nasty unsafe the towels were even washed. They were dirty the bed smell nasty.

Business Self

4/10

Poor

30 Jun 2022

Amy

They need to take continental breakfast off of their website because they do not offer one they had a dusty old looking coffee maker on a dirty countertop. I had to ask for another room because the first first room I was given was disgusting. The door stuck, once I opened it the floor was warped and the room had flies and a bad smell. There was mold in the bathroom and the room was dusty. The second room I got was better but I would NEVER stay there again.

Leisure Friends

10/10

Exceptional

05 May 2022

Mark

Everything was as to be expected but the room had a strange smell to it.

Self

2/10

Poor

27 Apr 2022

Mike

The worst hotel experience my wife and I have ever

The rooms were horrible. The first room they gave us, had a door that had to be lifted in order to get the door latched. The toilet would not flush and sewer water was standing in the bath tub.
The second room they gave us did not even have the toilet plumed up. The toilet wasn't even setting over the sewer hole in the floor and the room smelled like sewer.
I requested our money back and they refused to refund my money so that I could go find a suitable place to stay.
The Third room the gave us was OK.
As for the Continental Breakfast, they don't provide one, There was a bear counter top with a thermos coffee holder. It had hot water in it, NOT EVEN COFFEE.
This was the worst experience at a Hotel I've ever had. I will probably won't use Hotels.com again. Nothing was as advertised.

Business

4/10

Poor

25 Apr 2022

Cathy

Don’t!

First of all I am handicapped. I can walk but very painful. Our room was on second floor and only stairs!!! Very difficult. The beds were comfortable. The bathroom made me cringe. New surround tub walls but mold in creases and floor corners weren’t sealed properly. Amateur work. Corners on floor dirty. Not housekeeping fault. Vent not flush with wall. Drawer on nightstand would not stay shut. Front door damaged and not flush with frame and floor. No place in bathroom to hang clothes. The drain in tub looked like workers had dumped paint down drain. Puny towels . Flooring in room was nice and clean. Like I say the problems can’t be corrected by housekeeping. Will never stay again. Exposed outlets in lobby and zero breakfast. $200 for two nights is ludicrous!! Desk manager very nice.

Business

4/10

Poor

24 Apr 2022

cindy

I didn’t like the fact that my room was not ready when I arrived at 2pm, so I had to pay $45 more to get a different room. The room was over priced at almost $200 for 1 night.

Leisure Partner

4/10

Poor

24 Apr 2022

Linda

Had to wait for Manager to check us in and was hungry, lady at desk gave room assigned to someone else while gone to eat while waiting for Manager to return. She apparently lacks knowledge in how to get people in rooms and check the reservations. Address shows South Pittsburg, but in Kimball so was not on GPS, had seen day before while getting breakfast or would not have found.

Leisure Family

4/10

Poor

17 Apr 2022

BETH

No toilet paper holder. Water from the shower leaked onto floor due to improper curtain height. Hot & cold water switched on shower handles and sink. Also no breakfast bar at all. No coffee.

Leisure Self

8/10

Excellent

06 Apr 2022

Andy

Very close to alot of shops and resturants. Only thing is alot traffic noise

Business Self

4/10

Poor

03 Apr 2022

April

Not good.

Desk attendant was very nice, check in was quick and easy. The room was pretty bad unfortunately. Very dusty, old and outdated furniture, bathroom was dirty and the shower/tub looked very old and not well cared for. Linens were dingy and not white and towels were rough. Room itself smelled moldy and like cigarette smoke. Def would not stay here again. I maybe slept 3 hours. There was a gap above the door as the door was not plumb. I finally stuffed a towel in it hoping no bugs would get in.

Self

2/10

Poor

03 Apr 2022

Tonya

Great stay if you like roaches

Business_and_leisure Partner

4/10

Poor

02 Apr 2022

Nicholas

The beds were wonderful. The entrance door (leading outdoor) had a very large gap all around!! If it had been a cold winter night
the occupants would freeze! The refrigerator and the microwave pulled out of the cabinets as we tried to open/operate them and the contents of the fridge fell out when we opened it. There was a noticeable dip in the floor near the area of the counter/sink, And the hotel advertised a free breakfast but only provided coffee. Also. to get to the hotel building we had to drive through an unpaved bumpy area. It was a good thing we had a pick up truck. We will not be returning! Very disappointing!

Leisure Family

6/10

Pleasant

02 Apr 2022

Keia

I was not expecting something great and grand, but was expecting something at least decent. The staff was the only decent thing really and even then it was a hey here's the key, bye here's the key interaction. It says breakfast is included, but there was NO breakfast, only coffee. It's in a populated area which was nice, but they did not have an entrance. There was a dirt/rocky pathway to get to the hotel due to construction in front of it. The hotel itself was kinda sketchy. The room REEKED of cigarette smoke and had just an overall unclean feeling to it. We almost left and got another room at any of the places around it.

Leisure Family_with_children

8/10

Excellent

01 Apr 2022

jo ann

Room was pleasant and looked newly renovated. Property /lobby was under renovation. Parking lot /across had construction going on

Leisure Family

4/10

Poor

27 Mar 2022

Verified traveler

The drive to get to it was an uneven dirt path. The sheets and towels were stained. The floor wasn’t level and it looked unkept.

Friends_and_family Family

4/10

Poor

27 Mar 2022

Mark

Mattress broken down. Front door leaked light. Toilet paper sitting on toilet tank with no holder. Noisy neighbors. No in room coffee and in office not available until 6:30. Construction around so entrance was a dirt/stone construction road.

Business Self

6/10

Pleasant

24 Mar 2022

Mark

It had a bed, TV, bathroom. It was clean. Least expensive in the surrounding area and it shows. The floor had holes underneath the tiles and that let the vinyl tile sink and crack in several places. Missing vinyl tiles in the bathroom. While not mold, the caulking around the tub was very dark. Light leaked in on all four sides of the door. Left 6 inches of drape was pulled off the rod. Bed support was showing it's age.

Business Self

8/10

Excellent

18 Feb 2022

Lisa

Thank God it was clean, no bugs and close to lots of stores. Disappointed that there's at least 1 1/2 inches see through under our rooms front door. Air comes right through there. That also can be dangerous.

Business_and_leisure Partner

4/10

Poor

11 Jan 2022

Shannon

No blankets on the beds and we had to enter the parking lot through a construction site check in attendant made us feel like we were bothering her if it wasn’t for a hot shower and warm heater I would have looked elsewhere to spend the night

Friends_and_family Family

2/10

Poor

31 Dec 2021

Billybob

No amenities like described driveway all tore up room all tore up and disgusting

Leisure Family_with_children

4/10

Poor

28 Dec 2021

Verified traveler

Not great.

Driveway to get into hotel was completely torn up, with poor signage. TV had to be reset to work. Knob to turn on lamp was broken off (so we couldn't use it). One of the outlets on the table lamp didn't work. 17% tax charged for the pet fee?

Also, local teens gather in the parking lot behind the hotel pumping the base in their cars. Very loud.

2/10

Poor

07 Dec 2021

Cuncorrain

Never Again

It was horrible!!! The floors seemed to be caving in. There was no real road to enter the property. Room service came to my room before check time as if I was checked out. Terrible service! Not friendly at all!

Business

8/10

Excellent

06 Dec 2021

Mercedes

Hotel was kind of ran down in ways, bed wasn't comfortable, and there were holes in the bathroom wall and the sink leaked everywhere, every time we used it. It was close to everything and the lady in front desk was super nice. Be prepared that your booking is the correct number of people, they charge $20 each per person that isn't on your booking.

Friends_and_family Family

6/10

Pleasant

22 Nov 2021

Alison

The hotel was in a convenient location.

Leisure Family_with_children

10/10

Exceptional

07 Nov 2021

Sandra

Entitling is good

Leisure Family

8/10

Excellent

20 Oct 2021

Maureen

THE PARKING LOT FOR THE HOTEL IS GOOD, BUT THE ENTIRE LOT YOU HAVE TO GO THROUGH DEFINITELY NEEDS SOME WORK. LOL THE MAN WORKING THE FRONT DESK WAS EXTREMELY POLITE AND ACCOMMODATING

Leisure Partner

8/10

Excellent

11 Oct 2021

Kenneth

Always good

Business_and_leisure Self

6/10

Pleasant

10 Oct 2021

Verified traveler

Room, exsecially the bathroom, was dated and in need of overall updating.

Self

2/10

Poor

27 Sep 2021

Lyndi

Horrible.

Tried to charge us extra when we checked in. Refused to honor the booking. Absolutely terrible.

Friends_and_family Family

4/10

Poor

19 Sep 2021

Jonathan

Needs some serious cleaning.

Leisure Friends

2/10

Poor

18 Aug 2021

Verified traveler

STAY AWAY!

The hotel manager charged me for an additional person despite my reservation being for the correct number of people. He was very unreasonable and flat out refused to adjust the charge even though I showed him the reservation email confirming the number of occupants.

Furthermore, there was no breakfast as advertised and the room (non-smoking) smelled like smoke. Overall, it was a very unpleasant experience. After the upcharge, I paid more than I would have if I’d stayed at one of the much nicer hotels across the street.

I’d strongly recommend staying away from this hotel unless you have absolutely no other option.

Leisure Family

2/10

Poor

16 Aug 2021

Kristy

HORRIBLE PLACE

This hotel charged me more money when I got there and said hotels.com is a scam they do not charge enough. The room was HORRIBLE!!! Bugs everywhere there was a hole in the floor and the ceiling was bowed! I thought it could fall. I was not safe several people in the parking lot drinking. I left immediately. Hotels.com did not refund my money and neither did the hotel. So after driving 350 miles after working all day I had to go find a new hotel and spend another $349! This trip traumatized me!

Friends_and_family Family

4/10

Poor

12 Aug 2021

Verified traveler

Smelly room with uneven floor

We booked a room with two queen beds and paid in advance for a family of four. They charge additional 10 dollars for a kid older than 13. The room is smelly and the floor is uneven. They provide minimal supplies (2 plastic cups, 2 bath towels etc.)
However, the location is good with Walmart and several restaurants being within walking distance.

Friends_and_family Family

2/10

Poor

08 Aug 2021

Alex

Not clean

Hi, trying to sleep for the night with my family, I found water on the floor, beds not clean!!

Friends_and_family Family

6/10

Pleasant

01 Aug 2021

Nelly

The bathroom door was broken..and the ice machine was in the office and they give you one little bag of ice.

Friends_and_family Family

2/10

Poor

01 Aug 2021

Verified traveler

The property does NOT have the amenities as advertised on expedia. NO pool, mini golf, or breakfast

Leisure Family

8/10

Excellent

31 Jul 2021

Verified traveler

Nice quick place to stay. But needs updating. Would have been a perfect score from me until my wife found mold in the bathroom tub. Other than that it was ok

Friends_and_family Family