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Dom Rafael Premium

Santa Maria · Brazil

Rua Cel. Ernesto Becker, 1826View location

9.2/10Excellent288 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.0/109.0
Condition9.0/109.0
Neighborhood8.4/108.4
Amenities9.2/109.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Dom Rafael Premium

This hotel offers a total of 76 accomodation units. The hotel offers Wi-Fi internet connection on-site. Dom Rafael Premium provides 24-hour reception. Unfortunately, there are no rooms where everyone staying at this accommodation can ask for a cot for the little ones. Common areas are suitable for wheelchair-disabled people.

Travellers arriving by car may leave their vehicle at the accommodation's parking spaces. The property has functional business facilities, ideal for business travellers. Some services may be payable.

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With a stay at Hotel Dom Rafael Premium in Santa Maria (Santa Maria Centro), you'll be within a 15-minute walk of Treze de Maio Theater and Salvador Isaia Promenade. This hotel is 1.5 mi (2.5 km) from Royal Plaza Shopping.

Make yourself at home in one of the 76 air-conditioned rooms featuring kitchenettes. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 1:00 PM
Check-in until 6:30 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
    • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Valet parking fee: BRL 24 per day
    • Pet fee: BRL 69 per pet, per night
    • Service animals are exempt from fees
    • Late check-in fee for check-in between 6:30 AM and noon

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Spanish

Nearby attractions

Parish Cathedral Religious Arts Museum 0.7 km / 0.4 mi
Treze de Maio Theater 0.9 km / 0.5 mi
Salvador Isaia Promenade 1 km / 0.6 mi
Gama d'Eca Teaching Museum 1.2 km / 0.7 mi
Edmundo Cardoso Memorial House 1.8 km / 1.1 mi
Historical and Cultural Museum of the Franciscan Sisters 2 km / 1.3 mi
Mallet Museum and Memorial 2.3 km / 1.4 mi
Santa Maria Art Museum 2.3 km / 1.5 mi
Royal Plaza Shopping 2.3 km / 1.5 mi
Santa Maria Court of Justice 2.7 km / 1.7 mi
Medianeira Memorial 2.7 km / 1.7 mi
Diacono Joao Luiz Pozzobon Museum 3.7 km / 2.3 mi
Vicente Pallotti Museum 4 km / 2.5 mi
Federal University of Santa Maria 13.2 km / 8.2 mi
Silveira Martins Municipal Museum 29.1 km / 18.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 76
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parkingExtra charge
  • Room service
  • Laundry service
  • Multilingual staff
Show 16 more facilities & services
  • Smoke detector
  • Hotel safe
  • Lift access
  • Newspapers
  • Restaurant: 1
  • Banquet hall
  • Conference room: 1
  • Meeting room: 1
  • ProjectorExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • À la carte dinner
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN LUXURYTWIN • LUXURYTWN.LX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Dom Rafael Premium

    TWIN LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Dom Rafael Premium

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 5 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Direct dial telephone
    • Hairdryer
    • Microwave
    • Cable TV
    • Shower

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Dom Rafael Premium

    DOUBLE DELUXE

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Direct dial telephone
    • Hairdryer
    • Microwave
    • Cable TV
    • Shower

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Dom Rafael Premium

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXE TWO BEDSTRIPLE • DELUXE TWO BEDSTPL.2B-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Dom Rafael Premium

    TRIPLE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Dom Rafael Premium

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE TWO BEDSQUADRUPLE • DELUXE TWO BEDSQUA.2B-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Dom Rafael Premium

    QUADRUPLE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Dom Rafael Premium

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin LUXURYDouble or Twin • LUXURYDBT.LX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Dom Rafael Premium

    Double or Twin LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Dom Rafael Premium

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Dom Rafael Premium

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXETRIPLE • DELUXETPL.DX-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Dom Rafael Premium

    TRIPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE LUXURYTRIPLE • LUXURYTPL.LX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Dom Rafael Premium

    TRIPLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Dom Rafael Premium

9.2
Excellent
288 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.0 /10
Condition
9.0 /10
Neighborhood
8.4 /10
Amenities
9.2 /10
75 reviews shown
10/10
Exceptional
14 May 2026
Jose
Restaurant and bar on property is a plus
Self
2/10
Poor
23 Mar 2026
ERLI
Visitors cannot be allowed for more than 10 minutes! Very poor management.
Self
10/10
Exceptional
05 Sep 2025
Tito
Great location close to downtown, friendly service, easy parking.
10/10
Exceptional
30 Jan 2024
Kynan
The staff at this hotel is some of the very best. Filipe and Erich always wanted to go above and beyond. Thank you!
Business
10/10
Exceptional
23 Jul 2023
Tito
Great location, walking distance to downtown. Excellent service. Affordable rates, free parking.
10/10
Exceptional
28 Aug 2022
Carlos
Great place, even better staff.
Leisure Family
6/10
Pleasant
12 Nov 2021
Eric
Location is in a run-down part of town, in the heart of the city. Probably would not want to walk to any nearby eatery, as good dining places are not in this area. Also not going to find good shopping in this area, will need to take a taxi, which is not a problem. Price is nice. Personal treatment is good, everything in the room worked.
Business
10/10
Exceptional
27 Jul 2021
Norton

Good!!!

Everything was good. That’s a good hotel with good food and rooms.
Business
10/10
Exceptional
01 Jan 2021
silvana
Great service,very clean. I will definitely will use this hotel again
Friends_and_family Family
8/10
Excellent
12 Dec 2019
Verified traveler
The property is very well maintained. The rooms are clean. The restaurant can be a little better though.
Friends_and_family Partner
10/10
Exceptional
31 Aug 2019
Edmundo
The only negative I realize is not having coffee in the hotel restaurant after dinner
Business Self
10/10
Exceptional
23 Jul 2026
Marilene
Maravilhoso, lugar limpo e bem atencioso
10/10
Exceptional
17 Jul 2026
Lia
Ótimo hotel, impecável sempre
Self
10/10
Exceptional
13 Jul 2026
Ricardo F
Quarto limpo, equipe de funcionários excelente super prestativos e sempre sorridentes, café da manhã variado com bolos sucos pães salgados frutas variadas , ar condicionado funcionando bem sem barulhos banheiro amplo. Já é a segunda vez que ficamos lá e recomendo
Partner
8/10
Excellent
11 Jul 2026
Leandro
Dentro das expetativas para o que procurávamos na região. Fomos bem atendidos e o proposta foi super honesta.
Friends_and_family Family
10/10
Exceptional
28 Jun 2026
Taís Helena
Hotel muito bom! Horário de check out extendido no domingo foi perfeito, atendeu muito a nossa necessidade.
Partner
4/10
Poor
20 Jun 2026
Monica
La habitación nada especial y era la de más categoría. Las sábanas estaban usadas la sra de limpieza muy amable nos cambió. Para cenar fue una odisea. Pedimos una pizza demoro 1 hs. Y era incomible las chicas del bar/restaurante nada amables. No volvería
Friends_and_family Family
8/10
Excellent
07 Jun 2026
Mere
Hotel muito bom, com bom tamanho de quarto, com cama king, pia, frigobar e microondas. Silencioso e limpo. Enxoval bom. Equipe muito atenciosa. Bom estacionamento pago à parte. Ótimo café da manhã. O único detalhe que deixou a desejar foi o chuveiro. De resto, ótimo custo x benefício!
Partner
10/10
Exceptional
06 Jun 2026
maribel
Ótimo hotel café maravilhoso limpeza otima
Partner
8/10
Excellent
01 Jun 2026
Michele
Tudo ok, pessoal bem agradável
Friends_and_family Family
10/10
Exceptional
13 May 2026
Thiago
Hotel muito bom.
Quarto limpo, equipe de funcionários, café da manhã
Self
10/10
Exceptional
12 May 2026
Ricardo F
Quarto limpo, cama ótima, chuveiro excelente, café da manhã perfeito, equipe de funcionários extremamente amáveis e atenciosos ar condicionado novo funcionando bem
Partner
10/10
Exceptional
07 May 2026
Jumahil
Excelente hotel recomendo
Business
10/10
Exceptional
05 May 2026
Clayson
Hotel que atende super bem as necessidades, com um quarto muito limpo, agradável, cheiroso e uma excelente ducha no banheiro. Equipe super prestativa e atenciosa, e um café da manhã com bastante variedades.
Self
10/10
Exceptional
27 Apr 2026
Marilene
As refeições não estão tão boas, podia ter mais variedade
10/10
Exceptional
15 Apr 2026
Alexandre
O restaurante do hotel serviu um prato muito bem preparado e rapido a lá carte, sendo solícito mesmo faltando poucos minutos para fechar a cozinha. A moça do atendimento muito atenciosa.
Friends_and_family Family
10/10
Exceptional
09 Apr 2026
carla
Café extremamente variado com muitos, pães frios, doces e frutas.
Self
10/10
Exceptional
05 Apr 2026
Oscar Luiz
Quarto silencioso, cômodo, bom ar-condicionado.
Friends_and_family Family
10/10
Exceptional
01 Apr 2026
Lia
Café maravilhoso
8/10
Excellent
31 Mar 2026
Angelucie
O quarto estava limpo, mas a roupa de cama manchada, poderiam ter mais cuidade.
Funcionários muito simpáticos! Cafe da manhã bom, com opções variadas.
Partner
6/10
Pleasant
26 Mar 2026
Rodrigo
Ótima opção em Santa Maria.
Partner
10/10
Exceptional
21 Mar 2026
José Manoel
Otima estadia. A equipe de funcionários extremamente atenciosa, sempre procurando solucionar nossos problemas. Quarto confortável e café da manhã com muita variedade; acima da média para hotéis similares. Altamente recomendável.
Friends_and_family Family
10/10
Exceptional
19 Mar 2026
Marilene
Tudo perfeito
Self
8/10
Excellent
01 Mar 2026
Eduardo
Silencioso
Friends_and_family Family
10/10
Exceptional
27 Feb 2026
Marilene
Sempre otimo
Business
10/10
Exceptional
09 Feb 2026
ALEX
Limpo, móveis novos e bem localizado.
10/10
Exceptional
29 Jan 2026
Janilton
O atendimento é sensacional.
Business
4/10
Poor
03 Jan 2026
Jorge
O hotel é bom , mas na hora de me dar a nota fiscal me deu uma nota com valor a menor do que paguei aqui no site
Business
10/10
Exceptional
02 Jan 2026
Jocinei
Excelente!!!
Partner
8/10
Excellent
15 Dec 2025
Márcia
Equipe gentil e prestativa. Quarto limpo. Café da manhã completo.
8/10
Excellent
07 Dec 2025
ANA CRISTINA C
O hotel é bastante limpo e os ambientes são todos novos, simples mas agradáveis. O atendente que estava na recepção quando chegamos foi incansável, até por que , ele estava atendendo várias pessoas ao mesmo tempo e não perdeu a simpatia em nenhum momento. Parabéns! Quanto ao café da manhã, notei que a grande maioria dos pães estava seca inclusive os bolos. Não penso que sejam velhos, mas acho que são mal armazenados. De resto, eu já havia ficado no hotel outra vez e voltarei a ficar quando for para Santa Maria, é um hotel que atende muito bem em termos de acomodações, higiene e hospitalidade.
Friends_and_family Family
6/10
Pleasant
29 Nov 2025
Fernando
Pode melhor pois as arrumadeiras quando vão arrumar quartos fazem muito mas muito barulho
Principalmente no anda de cima do quarto que ficamos,
Não conseguimos dormir de manhã
Arrastando móveis de um lado pra outro..
O resto estava ótimo
Partner
10/10
Exceptional
25 Nov 2025
Marilene
Silencio
Business
8/10
Excellent
24 Nov 2025
Paulo
O café da manha é bom, tendo o necessário.
Partner
10/10
Exceptional
12 Nov 2025
Luciana
Quarto muito confortável.
Funcionários super educados.
Hotel muito receptivo. Estão de parabéns!

Pontos a melhorar: cardápio de quarto. Incluir variedades e melhorar qualidade da pizza servida.
Business
10/10
Exceptional
06 Nov 2025
carla
Quatto impecável. LIimpeza, cordialidade dos funcionários, café da manhã maravilhoso.
Business
10/10
Exceptional
04 Nov 2025
Claudete
Equipe comodidade
Partner
10/10
Exceptional
20 Oct 2025
PAULO
Tudo ótimo
Partner
10/10
Exceptional
20 Oct 2025
Carlos André
Quarto super limpo, móveis em perfeitas condições, café da manhã com bastante variedade e organizaram o horário com os horários de largada da Maratona o que pra mim foi um super diferencial. Atendimento dos funcionários excelente! Nota 10 em tudo!
Friends_and_family Family
10/10
Exceptional
20 Sep 2025
ANAMÉLIA
Estadia confortável. Atendimento excelente. Café da manhã bom.
6/10
Pleasant
27 Aug 2025
Carlos Augusto

Diária do hotel na recepção mais barato que no app

Fiz a reserva e aproveitei para utilizar bem bônus pelas estadias bem como paguei a diferença no cartão. No momento do check out o hotel alegou não ter recebido e queria cobrar a diária, o valor da diária menor do que está sendo oferecido aqui, após transtorno correm de um lado para o outro verificar se realmente estava pago e acabam liberando. Stress não reservo mais por aqui e nem nesse hotel. Carro também ficou estacionado em local com vários carros na frente, mais de 20 minutos aguardando.
Business
10/10
Exceptional
20 Aug 2025
Marilene
Sempre perfeito
Business
10/10
Exceptional
28 Jul 2025
Bruno

Avaliação quarto luxo

Tudo muito bom
Friends_and_family Family
10/10
Exceptional
22 Jul 2025
Marilene
Sempre perfeito
Business
10/10
Exceptional
16 Jun 2025
Marilene
Muito bom, limpo, atenciosos
Business
10/10
Exceptional
05 May 2025
Rosane Vargas Muniz

Ótimo hotel.

Café da manhã bem completo, varias frutas.
Tem estacionamento no hotel, mas foi cobrado uma taxa.
Boa academia.
Quarto confortável.
Voltaria me hospedar no hotel se necessário.
Funcionários atenciosos.
Partner
10/10
Exceptional
02 Mar 2025
Renata Mitsuya
Viajamos em família e passamos apenas uma noite, porém foi extremamente agradável. O quarto muito limpo e confortável; assim como as dependências do hotel. Café da manhã bom.
Friends_and_family Family
10/10
Exceptional
26 Feb 2025
Wagner P
Muito boa.
Business
10/10
Exceptional
21 Jan 2025
Antonio S
Cama maravilhosa, quarto espaçoso, limpeza ótima
Friends_and_family Family
10/10
Exceptional
19 Jan 2025
Matias
Todo bien
Friends_and_family Family
4/10
Poor
24 Dec 2024
Maria Virginia

ABSURSO!

Sou cliente a muitos anos, porém nunca mais me hospedo nesse hotel.
Quando estávamos indo embora foi nos solicitado o pagamento de uma taxa no valor de R$20,00 reais devido a toalha de banho estar com resquício de maquiagem.
Achei um absurdo, pois nunca em toda a minha vida tive essa experiência.
O hotel não disponibiliza toalhas especial para maquiagem da cor preta, não coloca informações visíveis sobre isso e faz essa cobrança. Péssimo, nunca mais!
Partner
8/10
Excellent
22 Dec 2024
TATIANA
Cafe da manha indescritivel de ruim. Estacionamento com as melhores vagas usadas pelos funcionarios do hotel. Banheiro com limpeza bem precaria.
Business
10/10
Exceptional
01 Dec 2024
Flavio
Pessoal da recepção e camareiras nota 10!
Partner
2/10
Poor
11 Nov 2024
gerson

Absurdo

Ridiculo, cobrara
Limpeza da toalha, por sujar com maquiagem, nem
Tentaram lavar, nunca mais, nunca
Me
Aconteceu isto em 40 anos frequentando hoteis
Friends_and_family Family
10/10
Exceptional
02 Nov 2024
Tais
Hotel confortável
Friends_and_family Family
4/10
Poor
27 Oct 2024
Sandro Luis

Cobrança Indevida mancha toalha

Na hora do check-out, cobraram R$ 85,00 por uma TOALHA por ter uma mancha de maquiagem .. que facilmente seria removida na lavagem….
Friends_and_family Family
8/10
Excellent
12 Oct 2024
MICHAEL
Chuveiro elétrico não me agrada
Business
10/10
Exceptional
31 Aug 2024
Tiago

Maravilhoso

Muito confortável e bom. Cama grande, macia e limpa
Business
10/10
Exceptional
19 Aug 2024
Djalma
maravilhosa
Business
10/10
Exceptional
12 Aug 2024
Tamara

muito boa!

O check in foi super rápido, atendentes atenciosos e educados, com destaque para o Rodrigo. Quarto limpo e confortavel, exceto pela parte de tras da cama, meu tablet caiu e precisei arredar e estava com bastante poeira. Quarto agradavel, com microondas, mas sem xicaras, copos e nem talheres. Silencioso até as 6h da manha quando as arrumadeiras arrastam os móveis e fazem barulho. Mas em geral muito bom! Ar condicionado quente, muito importante devido ao frio que estava fazendo!
Friends_and_family Family
8/10
Excellent
16 Jul 2024
CLÁUDIA

Boa hospedagem

Bom hotel
Friends_and_family Friends
8/10
Excellent
15 Jun 2024
Rafael
Hotel bom, porém, o café da manhã razoável é com pouquíssimas opções de frutas
Business Family
10/10
Exceptional
21 Apr 2024
Rodrigo

Silencioso

Hotel que não tem a importunação dos barulhos da rua
Business
8/10
Excellent
21 Apr 2024
maria
Atendimento nota 10 café da manhã também só o black out não é eficiente entra muitaaaa luz
Friends_and_family Family
8/10
Excellent
27 Feb 2024
Iraci e esposo

Excelente atendimento

Localização boa, rapidez e eficiência no atendimento.
Partner

Location & surroundings

Dom Rafael Premium
Rua Cel. Ernesto Becker, 1826, Santa Maria, Brazil

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