Americas Best Value Inn West Columbia

6/10

Pleasant

05 May 2026

Valerie

Check-in was easy except it was pouring down rain and the person on shift or an owner was parked under the covered area, so I had to get out in the rain during a storm. Overall, the property was ok for a cheap place to stay one night. The checkout process was poor. Showed they opened for breakfast at 7 but at 8:15 I had to ring the bell multiple times for someone to come to the outside window because the main door was locked. Once they answered, you could tell that they were still in bed asleep and never opened the door to let us in. So we left.

Family

4/10

Poor

23 Nov 2025

David

Noisy neighbors within the motel. The bed covers had burn holes in it.

Business Self

2/10

Poor

17 Sep 2025

Aaron

Never got my room and got charged

4/10

Poor

07 Sep 2025

Mara

Gave it a shot

Room reeked of cigarette smoke, towels were yellowish. Could not get TV to work. Sheets were discolored. Shady guests lingered outside.

Partner

2/10

Poor

30 May 2025

Pedro

Communication/customer service
None existent. Management barely speaks English.
Room smelled like a 50 year old closet, sheets dirty!
Only stayed here cause it was closest to work

Business

6/10

Pleasant

17 May 2025

DORIN

Average

10/10

Exceptional

14 Mar 2025

Jackie

Great

2/10

Poor

24 Dec 2024

Andrew

The plumbing to the shower was not even installed in some cases. Other items in the shower the hardware rusted through and did not allow the items to stay in place. Definitely a hazard to anyone who uses it. The hair dryer supplied was not functional and was sticky to the touch. Sanitary and cleaning of room was nonexistent. The room was gross. I selected this place because of the Expedia ratings which was not actual in comparison to the hotel. Like they had someone send in a bunch of good reviews so their review metrics were better. 100 thumbs down on this hotel.

Business Self

8/10

Excellent

18 Nov 2024

Martha

Crazy getting in and out of parking lot w all construction, the toilet was ultra low, not a fan of soft water, but surprisingly quiet.

Leisure Family

2/10

Poor

03 Nov 2024

albert

1. Light switch just inside exit door did not have a cover, wires were exposed! Shock hazard.
2. It was a Non-smoking room, bedspread had numerous (more than 10) burn holes.
3. Tub drain was plugged with all sorts of hair, soap, etc. During shower, water was ankle deep.
4. Shower safety grab rail was loose and pulled away fro the shower wall.

Leisure Partner

8/10

Excellent

16 Oct 2024

Kelly

Good

Business Family

8/10

Excellent

21 Jul 2024

Virginia

A 2 star hotel. It fit what we needed.

2/10

Poor

07 May 2024

Monique

Gross

This was the most horrible place. Definitely would not recommend but I guess for a small town there wasn’t a choice. But at least take pride in your place

Self

4/10

Poor

05 Apr 2024

Fawn

The property is very old and though the room had been painted and was clean, the sink was cracked and the bathtub had no stopper. It is dark, lots of road construction (not their fault). The staff was very pleasant and accommodating.

Leisure Family

2/10

Poor

19 Feb 2024

Trenise

Scammers

I ended up not staying there because this establishment tried charging my card three times prior to arrival and when I contacted them they advised me that they were canceling my room even though I had agreed to pay upon arrival.

10/10

Exceptional

24 Dec 2023

Mercedes

This was an over night trip and arranged with distant close by. Should we be around the same area again, I would stay there again.

Friends_and_family Friends

10/10

Exceptional

07 May 2023

Amanda

Very clean! Extremely nice!

Business Partner

10/10

Exceptional

02 Jan 2023

Amanda

The room was very clean. The blankets were old, but I bring my own blanket anyway.
The microwave and fridge worked great. The ac was was nice and cold.
The ice machine was out. But there’s a sonic right next door.
It was a quiet area. I enjoyed my stay and suggested it to my friends.
I will definitely go there again.

Self

4/10

Poor

19 Dec 2022

Tracy

When we arrived at 7:30pm checked in I asked for the Wi-Fi passcode that I had to pay extra for even through it is advertised as free Wi-Fi I was told they did not have Wi-Fi to provide. Very disappointed after paying extra for it. Shower was not clean. Advised the front desk and was told cleaning would take place between 10-11am. Shower head was nasty with buildup and there was NO HOT water. Other than that the beds were ok

Leisure Family

2/10

Poor

15 Dec 2022

Arionna

Never returning !

I booked a room there over the weekend the 9-11th I get there to check and and the man behind the desk tells me that they pretty much gave my room away so you telling me me and my friends almost didn’t have any where to sleep because you guys gave our room away that mind you I booked in advanced very unprofessional I booked for a reason not for you to just give our room away .

Friends_and_family Friends

4/10

Poor

23 Jul 2022

Teresa

Worthless waste of time

We booked they hotels.com for a ground floor wheelchair accessible, one king, non-smoking. Website showed 7 still available when I booked. I received a confirmation. We arrived to site to be given a 2nd floor room. I refused, no elevator, no access for wheelchair. Had to stay ground floor, 2-Queen beds. My husband couldn’t hardly stand up from commode. I had to go store & buy toilet lift. Dead bugs lined the outer wall on the floor. Bed had a very bad slope to the middle. Miserable stay.

Partner

8/10

Excellent

30 May 2022

Gilberto

It was ok. I booked a non smoking room but they didn’t have one available so I had to get a smoking room.

Friends_and_family Family

8/10

Excellent

14 May 2022

Jennifer

Hair dryer did not work but they did bring one that worked.

Business Partner

2/10

Poor

09 May 2022

ANDREW

Horrible Stay

Beds were dirty had hair under sheets and stains and burn holes in blanket's in a non-smoking room. The bathroom had dead bugs in the bath tub. Had a really dinge smell to the room as well. TV did not work. By far the worst hotel I have ever stayed at. I chose this location because it was cloee to the event we need to be at early the following morning but I should have just stayed further.

Friends_and_family Family

2/10

Poor

16 Apr 2022

Lorett

The service started bad from the beginning of the stay. I reserved a king size bed and got two queens. They were sold out of king size beds but never communicate with me in regards to the situation. We stayed in the double bed and told them when a king size bed was available to let me know took them 3 days for that to happen. The room was suppose to be non smoking but smelled like smoke and the nighbors were smoking weed the smell was horrible. The bed had bugs and the shower curtin was dirty. I had to disinfect everything. We had to stay there due to work and the choices were limited.. cleaning needs to improve and pest control is needed. Oh and a maintence on the refrigerador too. Needs improvement especially since workers like me stayed there due to work we at least want a decent clean room to sleep in after a long day of work.

Business Partner

6/10

Pleasant

25 Dec 2021

James

The bed was good, but the towels were too small and thin. The shiwer curtain did not keep water from getting on the floor.

Leisure Family

10/10

Exceptional

17 Nov 2021

Jean

Clean room, quiet location and the management was helpful and friendly.

Leisure Family

4/10

Poor

05 Oct 2021

Kimberly

Not enough parking.. beds were very old and nasty . No mattress protectors.. rust all in bathroom. The place needs updated and cleaned up . I would never recommend anyone staying here.

Friends_and_family Family

8/10

Excellent

08 Aug 2021

John

Everything was very neat and clean. Nothing fancy but clean and comfortable. Not cheap but

2/10

Poor

05 Aug 2021

Verified traveler

So humid the floors were wet 24/7

10/10

Exceptional

06 Jul 2021

Verified traveler

Me Myself and I

Nice relaxing

Self

10/10

Exceptional

28 May 2021

Verified traveler

Nice Location

Room was very nice and had just been remodeled. Location was perfect even if it had been in a large town. Management on site and was very observant and helpful. They were remodeling the upstairs when I stayed. Great place to stay. Hoping Covid restrictions lift soon so we can go back to getting some breakfast when staying.

Business

8/10

Excellent

18 May 2021

Andrey

They do the bare minimum just to make money

The rooms looked to be updated , towels were small and well used , we asked for water and they would not supply one bottle, had to park way down at the end as the owner parked his car at the front , they used the covid excuse not to serve anything for breakfast, they also used the covid excuse not to have the swimming pool open. I guess they are going to milk the covid deal as long as they can to benefit themselves financially, The hotel was full . The Indian owners were growing a garden in the back of the hotel beans and other vegetables. Hope they figure out one day that only making money should not be the end reward of having a business. It would be nice if customer service came back into play, The lady cleaning the rooms was buying water bottles with her own money to give it to the guests.

Friends_and_family Family

8/10

Excellent

06 Apr 2021

Verified traveler

Was here for a funeral they where very nice The staff was very nice polite and very helpful

Family

10/10

Exceptional

28 Feb 2021

Joshua

Great

It was relaxing

Self

4/10

Poor

26 Feb 2021

Verified traveler

I signed up for a non-smoking room, king and got a very smoky double bed.. when pursued, finally got the non-smoking room, king I asked for; but was giving key card to wrong room and told they were out of rooms initially.

Business Self

8/10

Excellent

13 Feb 2021

Verified traveler

No breakfast as advertised

Friends_and_family Family

10/10

Exceptional

04 Aug 2020

Earl

The room was great and the bed was comfortable. I enjoyed my time there.

Leisure Self

2/10

Poor

26 Feb 2020

Joseph

Hotel clerk gave me a entry card to a occupied room!! This was a very unsafe situation that could have ended up in a very bad way!! The staff needs to have a better practice on that issue!!

Business Self

10/10

Exceptional

19 Jun 2019

Molly

Texas fun.

This facility was very clean. The personnel were friendly and helpful. I definitely would recommend this facility.

Friends

4/10

Poor

24 Apr 2019

Robert A.

Desperately needs renovating

Desperately needs renovating. Walls, doors, fixtures are pealing and stained. Furniture is cheap. Kept as clean as you can keep deteriorating stuff. Won’t stay at this one again.

10/10

Exceptional

01 Apr 2019

Verified traveler

it was close to my house and food and shopping..............

Friends_and_family Family

8/10

Excellent

04 Mar 2019

Steven

Nicest hotel in West Columbia

The hotel has undergone a recent renovation of the rooms and lobby and was done relatively well. The hand towels were stained and should be replaced.

Family

6/10

Pleasant

14 Oct 2018

Linda

Uneventful stay

The stay was uneventful. I was surprised that there was no ironing board or iron. Hotel needs to be updated.

Family

6/10

Pleasant

19 Aug 2018

Verified traveler

Good enough. No hot water for oatmeal though

Hotel close to my family. Wanted to zip on and out

6/10

Pleasant

25 Jun 2018

Sariea

Although clean, the room smelled like mold and mildew. We killed 2 bugs in the bathroom and vanity area. The breakfast was mediocre. I was not impressed and glad that I only stayed 1 night.

Friends

6/10

Pleasant

18 Jun 2018

Verified traveler

This hotel is old and the outside looks pretty rough. But the interior of the room we were in was mostly remodeled. The bed was uncomfortable and the pillows were absolutely awful. But the furniture was new and the bathroom had been redone. It was clean and nicer than expected inside the room.

8/10

Excellent

13 May 2018

Kim

Staff was very friendly and helpful

4/10

Poor

23 Apr 2018

Verified traveler

The room was clean, recently remodeled, but not the best workmanship. There were no hangers for our clothes. The sheets were clean, but had, small holes. There were some small bugs, but they were dead. The room smelled musty and the stairway was stinky.

10/10

Exceptional

17 Apr 2018

Verified traveler

Thank You

We arrived early from a red eye flight. The hotel let us check in very early. Thank You!