Ruskin Inn Hotel

2/10

Poor

20 Jul 2026

Janetra

My stay over the weekend ended on a very disappointing note. After I checked out, management accused me of stealing hotel towels and charged a fee to my debit card because of it.

I did not take any towels, so being accused without what I felt was sufficient proof was frustrating, embarrassing, and unprofessional. Instead of giving me the benefit of the doubt or properly investigating the situation, management immediately assumed I was responsible and charged my card.

What should have been a pleasant stay was completely overshadowed by how this was handled. Guests deserve to be treated with respect and fairness, especially when serious accusations are involved. I hope management reviews its policies for handling situations like this before charging customers and making accusations.

Based on my experience, I won’t be staying here again, and I cannot recommend this hotel to others.

Partner

6/10

Pleasant

10 Jul 2026

Kevin

Roach in the room

Self

6/10

Pleasant

06 Jun 2026

Nelson

It was alright

Partner

8/10

Excellent

25 May 2026

madelin

Room was spacious. The bathroom could use a little up keep especially the rusty parts. AC was great. TV should be connected to the internet for better options.

Partner

2/10

Poor

24 May 2026

Trinese

Rooms are extremely run down, showerhead is green from them not cleaning it. Shower had stains everywhere, toilet had marks all over the seat.

Self

6/10

Pleasant

22 May 2026

Maria

Very old, small and outdated rooms

Self

2/10

Poor

14 May 2026

GARY

Nothing!

Family

10/10

Exceptional

13 May 2026

Katherine

Good

2/10

Poor

10 May 2026

Charity

There were roaches in the rooms not just one room but multiple mold in the rooms alsowill never stay there again

Friends_and_family Family

10/10

Exceptional

30 Apr 2026

Robert

Very comfortable and quiet.

10/10

Exceptional

28 Apr 2026

Milton

Room clean ac worked well

Family

4/10

Poor

19 Apr 2026

Wayne

I did not use the pool. The AC worked OK. But my wife is on a walker and at 3 o’clock in the morning she had to go to the bathroom so I helped her we heard a heavy dripping coming from the bathroom area. And when opening the door water was coming out of the event above the toilet. The floor was soaked of water, which I had to clean up with all the towels. And while we had to go to the bathroom, we had to put a towel over our heads so the dripping wouldn’t get on us. also, the hot and cold faucet to the sink was stripped so in the beginning, all we got was hot water. But fussing with it for a while finally got lukewarm water in the morning. The water was still coming out of the vent above the toilet we were were not able to shower and still had to use towels to cover our heads to go to the bathroom. We notified the the staff in the morning about the problem, and my thought was that they would be generous enough to refund our stay, but they didn’t seem too concerned at all. The manager just looked at it and said OK we’ll take care of it so we packed our stuff and left early . As I was leaving, I went to the front desk and told them we were checking out and the manager hand me one of his cards and said I hope you decide to stay here on your next trip. Thank you for coming. I don’t think that’s gonna happen.

Partner

6/10

Pleasant

18 Apr 2026

Edward

A/C did not work as it should. Set the temp at 68 and it was still hot in the room.

Friends_and_family Family

4/10

Poor

03 Apr 2026

Denise

The room was not very clean. I found a long black hair in the shower.

4/10

Poor

27 Mar 2026

Victor

Yes, was ok

Self

8/10

Excellent

23 Mar 2026

Mary

Yes

10/10

Exceptional

12 Mar 2026

Theodore

Nice and clean

10/10

Exceptional

08 Mar 2026

Xiaojun

No breakfast service from the hotel but there are some fast food restaurants nearby

Business

8/10

Excellent

08 Mar 2026

Johnny

There is a small pool, but I'm 99% certain there is no hot tub.

Self

10/10

Exceptional

07 Mar 2026

Scott

Perfect

Pet

4/10

Poor

01 Mar 2026

nihad

Roaches in the room. Room had an odor. Agent gave me an attitude when I told him I hope they fixed the bathroom because it wouldn’t flash. The bathroom toilet was shaking when you seat on it. I can’t belive I am saying this but housekeeping supervisor was very rude towards us when I told her my toilet is not flushing. Very loud in the early morning considering the hotel is less then 100 feet from the major road.

6/10

Pleasant

01 Mar 2026

Jeff

Room was ok. Very loud closures on doors. No breakfast and no sitting area for
Mornings. Shower was good

Friends_and_family Friends

4/10

Poor

01 Mar 2026

tina

The way the hotel rim lice I'm surprised that we're not roaches. And the staff there was extremely unfriendly for an almost $200 room I would expect a lot more I will never go back

Pet

8/10

Excellent

23 Feb 2026

J

The room was clean.

Friends_and_family Friends

6/10

Pleasant

21 Feb 2026

Ray

It was ok. It seems like it’s being remodeled little by little. The bathroom sink valve was broken and there was a lot of noise from other people.

Business

10/10

Exceptional

18 Feb 2026

Tina

The staff was so helpful and the rooms are good.

8/10

Excellent

18 Feb 2026

silvana

Clean room, very nice staff

Friends_and_family Family

4/10

Poor

16 Feb 2026

Paul

Roaches were in the bathroom in the refrigerator

8/10

Excellent

15 Feb 2026

Sherry

Friendly and clean

Leisure Pet

8/10

Excellent

13 Feb 2026

Ronald

Comfortable bed

2/10

Poor

04 Feb 2026

Lee

ROACHES!!! This hotel has nasty roaches! I got up during the night and turn the light on and several scurrying on the floor! So nasty!

Self

4/10

Poor

31 Jan 2026

Wilman

Dirty , cleaning lady try to open your door since 8:30 am for cleaning even though the check out is at 11:00am . Cigarette smoke on the rooms , and 50 $ for one hour for late check out . Please think twice before you stay here !

Business Friends

10/10

Exceptional

27 Jan 2026

James

Room was clean. No roaches unlike the other cheap hotel in Sun City. Friendly staff. Will stay there again definitely

8/10

Excellent

15 Jan 2026

Russell A

It was a nice stay for the price. The staff were friendly and the room was clean.

Leisure Self

4/10

Poor

05 Jan 2026

Christopher

rooms were neglected, ac was noisy, tv did not have \"
apps\" so i could watch netflix.

4/10

Poor

04 Jan 2026

Norman

The room had Roaches and the bed had my leg and neck hurting when I woke up in the morning, the lady at the front counter though was an absolute sweetheart!!

Leisure Self

2/10

Poor

27 Dec 2025

Edward

We did not check in. Photographs of the hotel demonstrated/advertised a continental breakfast arrangement. When we arrived there was no such offering. This constitutes false advertising and we cancelled the reservation without checking in and have requested a refund.

8/10

Excellent

14 Dec 2025

Elizabeth

Not bad

Business Partner

2/10

Poor

09 Nov 2025

Carl

Just very old and out dated not well maintained ! And roaches

Family

8/10

Excellent

06 Nov 2025

Aurbiyon

The staff were very helpful, the room was spacious there were a few bugs such as roaches and ants. Breakfast isn’t included but very affordable

Business_and_leisure Partner

6/10

Pleasant

26 Oct 2025

Shurla

The bathroom had toilet that was wobbling and rusty bolts. Not dirty but certainly not the greatest. Not a luxurious by any means

Friends_and_family Family

8/10

Excellent

22 Oct 2025

Amy

Yes

Friends_and_family Family

8/10

Excellent

12 Oct 2025

Gustavo

Good

2/10

Poor

14 Sep 2025

Ahmed

The place looks and FEELS like a prison the moment you step into it. It has nothing to offer for the $123 that I paid for the night that I stayed. You just have a cheap bare floor, a creaking wooden desk, and an air conditioner that as loud as a large and nasty dump truck. On the bed there were 4 little pillows (1.5 foot each). When I kept them next to each other, they were very low. When I put them on top of each other, they did not offer much room for my head to move around and I kept waking up and adjusting them during the night. Now I have a terrible neck pain. We could hardly sleep from the extremely loud noise. The room has a little window that is of no use during the day or the night (because it overlooks the parking lot and the sun beats on it throughout the entire afternoon. The woman who checked us in was nasty, because we interrupted her from eating her dinner. Before booking, I called and asked if breakfast was included, and they confirmed that it was. However, the dining hall has been shut down for days, and they did not even offer a cup of orange juice (nada... nothing at all). In third world countries I stayed at cleaner and better hotels than this. If I had seen it before booking, I would not have booked it even it it was $20.

8/10

Excellent

10 Aug 2025

Denise

The breakfast was not good. The milk was soured. The juice was too watery. The eggs were a disappointment.

Leisure Partner

8/10

Excellent

03 Aug 2025

Deborah

Pillow, bed and sheets was great
Breakfast was good and I loved the sausage and biscits

Self

8/10

Excellent

24 Jul 2025

Michael P

Just a nice quiet motel

Leisure Self

8/10

Excellent

08 Jun 2025

Troy

Liked Hot tub & bar

Business Self

8/10

Excellent

07 Jun 2025

Wanda

There was a lot of noise outside the room, I could hear the noise through the walls. Other than that it was good.

Friends_and_family Family

2/10

Poor

02 Jun 2025

Nabou

The sheets had stains, the bathroom floor was sticky, and the smell was not pleasant. Could not wait till the morning to leave.

Friends_and_family Family

6/10

Pleasant

28 May 2025

Trenton

Noisy next to lobby all night long.

Friends_and_family Family

10/10

Exceptional

09 May 2025

Walsh

Clean property big rooms and comfy pool

Leisure Partner

10/10

Exceptional

20 Apr 2025

Solimar

Good

8/10

Excellent

07 Apr 2025

Brian

Hotel was clean and presentable. An old building and structure but appears attempts to renovate and clean up foyer with bright paint.

Business

10/10

Exceptional

09 Mar 2025

Alfonso

Great Stay

Great, clean, comfy one night stay. Check in lady is a sweetheart (India) and it was a breeze. Area is safe and there's a gas station next door

Friends_and_family Family

6/10

Pleasant

06 Mar 2025

Melanee

The night staff associate was nice. However, the property is really old and in need of renovation. The hallways along with bedrooms had such a soot and cigarette smoke smell. The elevator also did not work.

4/10

Poor

06 Mar 2025

Debra

Questionable people in parking lot, random person knocking on door at 1am, totally lacked any good feeling about staying there.

Business Partner

4/10

Poor

04 Mar 2025

Verified traveler

Not so good.

Room had cigarette smell and extremely loud fan. Definitely needs an upgrade.

4/10

Poor

02 Mar 2025

Bryan

Breakfast was not stocked at 8:30am. There was a very dirty man, who smelled very badly, sitting in the eating area so we had to go to McDonalds and brought it back to eat. We didn't even bother to try and eat the second morning. We just left and ate at Bob Evans before leaving to our next destination.
The entire hotel had a fowl odor and was filthy. I also killed 2 roaches in our room. People were hanging out outside the hotel and it made us feel unsafe.
I do NOT recommend this hotel. Bad experience.

Leisure Partner

2/10

Poor

27 Feb 2025

James

Avoid this property! It is dirty and is not maintained. Elevator did not work. Bugs in the room. Disgraceful!

Leisure Partner

2/10

Poor

17 Feb 2025

Alyssa

Disappointed

Paid online and when I got to the room wasn’t able to stay and had to drive all the way home over 45 mins not happy and still waiting on my refund.

8/10

Excellent

16 Feb 2025

Kathleen

Check in staff was friendly but morning. Staff was not🙃

Business Partner

6/10

Pleasant

15 Feb 2025

Verified traveler

Bed Skirts Seemed Dirty. ROOM WAS NOT UPDATED LIKE

The Room I Was In Was 110 I Had Been To The Hotel Before And The Room I Had Was 103 Or 102 I Know It Was In Front But It Was Very Updated And Nice Much Cleaner In Depth Than Room 219 On The Second Floor With Carpet I Did Assume That All The Rooms Were Tiled Until I Saw Room 219 The Room 110 Was Fair But I Feel It Could Have Been Better Updated Like Previous 101 102 In The Very Front Downstairs.

Partner

2/10

Poor

14 Feb 2025

Abdul

Filthy and smell like ass and cigarettes

Business

8/10

Excellent

09 Feb 2025

Jennifer

Had no problem its just the bathroom is very small and limited towels

4/10

Poor

09 Feb 2025

Ron

Sleep area was just ok (one bed squeaked), no printed tv guide and tv navigation was difficult, very bare bones furnishings. The bathroom had one upgrade from the 1980’s…the toilet. All other fixtures/shower enclosure were antique and the handle on vanity faucet spun around. The floor was disgusting with black mold along wall and in corners. I booked online for $140/night taxes. Expedia should re-evaluate this place.

Business Self

8/10

Excellent

07 Feb 2025

Malcolm

Get what you pay for.

Basic hotel.
Nothing fancy but we were not expecting a lot.

Partner

8/10

Excellent

05 Feb 2025

Brickette

Stay was enjoyable, nice breakfast. Showers were awesome!!!

Leisure Family

4/10

Poor

05 Feb 2025

Raymond

Rundown smelly smoking rooms
2 star property at most

2/10

Poor

04 Feb 2025

Ira

Place was dirty..floor was sticky..place needs a very thorough cleaning

Friends_and_family Family

6/10

Pleasant

03 Feb 2025

Charles

Old. But clean and comfortable would stay there again,

Leisure Self

6/10

Pleasant

28 Jan 2025

Barbara

I expected a higher quality building. Towels were of very poor quality, old, thin, fit for cleaning not to be used for personal use. The faucet on the bathroom sink was loosely attached and giggled when turning on and off.Base boards in bathroom needed a good scrubbing and bathroom fan make a loud grinding noise to be avoided.
The people at the front desk were very nice.

Leisure Self

10/10

Exceptional

21 Jan 2025

Alvin

Perfect location. Clean room and bathroom. Nothing fancy but perfect for me. I would check in there again in the future.

Self

8/10

Excellent

19 Jan 2025

katherine

The place was ok for the night. Very loud and noisy. I got back around 11:30 P.M. and was unable to go to sleep from the noise in the hallways and the doors slam shut

Self

10/10

Exceptional

13 Jan 2025

Edith

This was a last minute booking. Thanks for everything! It was great!

Leisure

6/10

Pleasant

12 Jan 2025

Janette

Pros: Clean room, clean bed, easy parking, elevator access, hot water, and quick friendly check in and check out.
Cons: Dirty hallways, smelled like smoke and mildew, overflowing trash bins, bed was a nod hard, and continental breakfast was just bread, cereal, and not so good looking eggs.
Overall the rooms are great but the common areas are not well taken care of.
Good for just a shower and sleep.

Leisure Partner

4/10

Poor

26 Dec 2024

Ted

Expedia was hard to work with andni couldnt get a refund. Hotel was very basic and like the hood

8/10

Excellent

23 Dec 2024

Michael

courteous personnel at the front desk.

Business

4/10

Poor

07 Dec 2024

Shelly

Room smells like smoke both beds sheets have stains on them. One bed even looked layer in already.

Leisure Family

4/10

Poor

01 Dec 2024

Jocelyne

The room was big and fixed, the dresser drawer was dirty, bathroom seat was broken in room 110 and 112. The backyard was nasty and also the little lake. The breakfast was poor no sausage for the eggs .

Business_and_leisure Family

6/10

Pleasant

29 Nov 2024

Jennifer

Terrible breakfast. It said free, but we had to go out and buy our own.

Leisure

6/10

Pleasant

25 Nov 2024

Angela

I was a little disappointed. The prop was a little run down

Business_and_leisure Friends

2/10

Poor

25 Nov 2024

Tela

The entire hotel smells like cigarettes! It was disgusting and even my bag smells like it now!

Self

10/10

Exceptional

25 Nov 2024

David

Owner and staff were understanding of the results of the weather events that impacted this area and were kind and patient with this and even called to remind me that I had left my coffee bean grinder behind at

8/10

Excellent

23 Nov 2024

Marie

It was a nice quiet place.

Leisure Self

4/10

Poor

19 Nov 2024

Gary

The TV remote didn’t work the lamp shades were dirty. The furniture is old and very worn and faded. The shower has visible repairs and looked horrible.

Business

10/10

Exceptional

17 Nov 2024

Paul

Great stay, clean and well appointed!

Business

4/10

Poor

08 Nov 2024

Ryan

I booked this hotel because of the price. When I pulled up, at the front door it smelled like weed (this was for the entire stay). Every smoker congregates at the front door to smoke as well. The room was nice looking at first glance. I completed my meeting and got ready for bed and when I pulled back the covers I had a bed sheet with a cigarette burn in the middle of the sheet I know the cleaning person had to have seen, there were also several stains on one side of the bed sheets nearest the window. I went to the other side of the bed and when I laid down, I literally slid towards the middle of the bed because the springs in the bed moved me that way. The staff was friendly once they finished their conversation or text message but you had to wait on them to complete that before you could speak. Next time I will pay extra and go to a different place.

Business_and_leisure Self

2/10

Poor

08 Nov 2024

Lakeeta

Extremely outdated, cigarette burns on sink. Lukewarm fridge, old school coffee pot
Smoking is allowed, so the smell is horrendous
Trash piled outside. Pool was out of service
Requested maid service, housekeeping flipped my sign to do not disturb and kept it moving. Do not stay here… It’s Bates Motel

Leisure Partner

6/10

Pleasant

05 Nov 2024

Mary

Staff was friendly and helpful. Just an older basic hotel with some facelifts.

Leisure Family

10/10

Exceptional

03 Nov 2024

Yolanda

Front desk person was super awesome and kind and humble after a long day at at a funeral.

Family

6/10

Pleasant

18 Oct 2024

John

Don’t think I’ll be back

Business_and_leisure Self

2/10

Poor

05 Oct 2024

Stephen

Our room did not smell good. There was mold in the bathroom and above the A/C units. Cockroaches were under the refrigerator.

Leisure Partner

10/10

Exceptional

05 Oct 2024

Jon

Conclave night

The room was comfortable, but a bit noisy. It's an older building with gaps at the door. The communal spaces have been updated, but the room is still sporting old carpet and finishes. Corners in the room and bathroom could use some focused cleaning.

Partner

10/10

Exceptional

03 Oct 2024

Kaitlyn

The check in was fast and easy, very nice people

4/10

Poor

29 Sep 2024

shawn

It is an old facility and the owners need to re-invest in the quality of the rooms, noisy frig and AC units, bath room fixtures need help, door dead blending work, drapes wouldn’t close all the way… facilities are just old!

Leisure

2/10

Poor

27 Sep 2024

Vuk

Check-in was terrible. The hotel front desk staff rude. We booked non-smoking room, because I am 9 months pregnant, but room smells like somebody smoked in the room 2 minutes ago. We told that to front desk staff immediately, but they did nothing and asked us do we want to cancel reservation. Room is generally old and dirty. We could not touch the towels at all.

6/10

Pleasant

02 Sep 2024

Robert

Beds need an upgrade

Leisure Partner

2/10

Poor

23 Jul 2024

Norman

Hotel was unsafe and shady. Tried to talk to hotel and expedia to get my money back and was declined. Never walked foot into the door.

Leisure Family

6/10

Pleasant

16 Jul 2024

Sarah

Was decent