Name: Extended Stay America Lexington Park Pax River
Address: 46565 Expedition Dr, Lexington Park, 20653, US

2/10

Poor

04 Aug 2026

Ray

This hotel is run down, the room was not comfortable, the tube floor was dirty, there were ants crawling on the nightstand, I requested a hair dryer and was told that although complementr there was not one a and he n

2/10

Poor

02 Aug 2026

Susan

The hotel was dirty, there was hair (not mine) in the bed, spiders in the bathtub, the carpet was sticky, and there was litter in the hallways. We tried picking up some litter but then were stuck with it as there were no trash cans available. There was a table and a desk but not one chair to use at either. You had to take out your own trash and exchange your own towels (at the low, low price of $1.75 per day) and yet there was an envelope on the desk to tip housekeeping. For what? They didn't do anything. Recommend skipping this one.

2/10

Poor

03 Jul 2026

Kelvin

The manager over at the hotel is very rude! Terrible attitude. Also I was booked for 2 weeks and only stayed a week. I paid from June 19th- July 3rd. I left on June 26th she was trying to get me to pay additional 510.00 on June 26th I was asking questions and she was getting a attitude she took and told me I had to vacate, she also put a no trust passing on me. All to what i explained above! I will never in my life stay at another extended stay, I will also never refer anybody!!! I’m in the process of trying to get the week I didn’t stay there refunded back to me!!!!

Pet

2/10

Poor

19 Jun 2026

Pamela

Very old hotel! Spackle all over the walls in the bathroom! Old stove top, no plates, silverware, nothing! There are no amenities! WiFi was horrible, tv kept going in & out! Would not recommend staying here! Sketchy people staying there! I sent a message to the hotel after our stay & they never responded!

Partner

4/10

Poor

01 Jun 2026

Paul

The room looked like a renovation project was nothing like the pictures on the website felt like a homeless shelter

8/10

Excellent

16 May 2026

Harry

Check-in took forever. There is no breakfast.

Self

6/10

Pleasant

26 Apr 2026

katie

Feel this property was up to Stay America standards. We’ve stayed at other properties which provide coffee and other grab and go breakfast items at their locations and were disappointed to find it was not available at this location. The shower curtain was missing I our room and was never provided when we reported it. The floor by the beds could have been cleaner.

Partner

6/10

Pleasant

26 Apr 2026

MARK

Refrigerator did not work spoiled $$ groceries . Strong smell of cigarette smoke in bathroom ... all week.
It is what you should expect for the price and rating. Not bad if thats the only option you have. You can definitely make it work.

Family_with_children

6/10

Pleasant

10 Apr 2026

William

I would have liked the elevator to have worked along with the front door

2/10

Poor

08 Apr 2026

Sunnita

This was the worst experience ever, elevator not working, ceiling unfinished and patched, bathroom sink no hot water, room extremely hot even with air conditioner on 60 degrees, experience medical emergency nose bleed due to heat in room, attempted to open the window and it fell off the hedges, staff told my fiancé to turn off water that was running continuously from the bottom of sink

Partner

2/10

Poor

03 Apr 2026

Gerardo

Mal servicio

8/10

Excellent

19 Mar 2026

Mary

Room was suitable

Self

2/10

Poor

11 Feb 2026

Maria

It’s bad condition dirty bad odor

Business_and_leisure Self

2/10

Poor

10 Feb 2026

Carolyn

I had to move to a different room because the sheets a d bed ruffle was durty. The tub was dirty and the paint was chipping off the ceiling in the bathroom. The second room was a little better but the paint was peeling off the bathroom ceiling with mildew stains.
The carpet was pulling from the walls.

Business Family

4/10

Poor

11 Jan 2026

Kara

It wasn’t our best performance but it was alright could have been better

Leisure Partner

10/10

Exceptional

07 Dec 2025

Derwin

Clean room. Staff respect the room number privacy policy.

10/10

Exceptional

04 Dec 2025

Toya

no pool that I knew of

Friends_and_family Friends

2/10

Poor

10 Nov 2025

Christopher

They require ID for everyone, not just the person booking the room. They wouldn't accept my wifes temporary ID along with her expired one. Wouldn't let us stay. There's nothing in the policy we could find stating that. I think its just the manager saying this and enforcing it without it being a legit policy.

4/10

Poor

20 Oct 2025

David

First room given 303 fresh cigarette burning smell, changed to room 211. 1O0's of holes in curtains, roaches running on bathroom floor, pet urine smell on stained carpet floor, kitchen bare, not 1 single item. Beds extra firm, bathroom drains clogged, no coffee anyplace in hotel, no hair dryer, no shampoo, no tissue. Made notes in traveling spread sheet, never stay again.

Business

10/10

Exceptional

19 Oct 2025

JAMES

Friendly staff, room was clean.

Leisure Self

4/10

Poor

19 Oct 2025

Joseph

The room was in need of upkeep…beds need to be replaced…shower curtain was filthy and the grout was dirty. Lamps did not work. Toilet was shaky. Remote control had no back for the batteries. Curtains did close all the way.

Just felt like I was at a hostel not hotel. If I paid $50 I would be okay but not $150.

This has put me off ever staying at this hotel or this chain ever again,

Friends_and_family Family

2/10

Poor

12 Oct 2025

Darius

Room was dirty, a lot of trash under the beds and the tub was disgusting it’s supposed to be white but it was brown looked like it hadn’t been cleaned. Services were terrible I tried to check in after I paid in advance but wouldn’t allow me to until my other guest arrived even tho it was only my name on the reservation to check in. Key cards stopped working after about an hour and wouldn’t issue new ones and there were no towels and wash rags in the room I went down to ask for more and I was told no. This isn’t a hotel it’s a motel.

Partner

8/10

Excellent

10 Oct 2025

Cornelius

N/A

6/10

Pleasant

10 Oct 2025

Bill

The hotel and room are in need of an update. The furniture looks worn out.

Business

8/10

Excellent

09 Oct 2025

Lee

Basic accommodations, but that’s understandable since it’s supposed to be for long duration stays.

Partner

4/10

Poor

26 Aug 2025

Danita

Stayed here for 7 nights and was troubled by how the hotel handles guests with disabilities. I checked in and noted I am traveling with a dog and have a disability, asked for a room on the 1st floor in my reservation- one wasn't available and was told only the 3rd floor. I was also told that I couldn't use the elevator with my dog because of other people and allergies, and had to use the steps. I don't understand that all - you will run into people in the hallway that may have allergies?? (Mind you, I also have allergies to cats, which are allowed at this hotel, but ok) - During my stay, I encountered other aggressive dogs in the hallway and almost fell down the steps in an attempt to pull my dog back into the hallway door until the aggressive dog passed down the steps. This was a nightmare for me with having issues going up and down the stairs. I also advised them that I would use the stairs to go down and come back up using the elevator, since I couldn't do both, and kept encountering hotel workers who kept telling me I couldn't use the elevator. Then don't put people who have a disability on the 3rd floor and expect them to realistically be able to do that. I was very disappointed and advise folks if you have a disability and traveling with a dog and are unable to get a room on the first floor, you should look elsewhere - I wish I could get a refund because my time spent was miserable and felt like I had to keep explaining myself regarding my disability....

10/10

Exceptional

17 Aug 2025

Michael

The service and cleanliness was great across the board. I got the sense that some patrons that were staying at the location at the time of my stay were sketchy, but I would not dock the property for that as they have a number of procedures and policies in place to maintain safety and service above everything.

Leisure Self

8/10

Excellent

08 Aug 2025

Eric

The entire staff I met including Taquea, Jackie, and Kayena are amazing. They are always willing to go 'above and beyond' for me evertime I've stayed there while in the area.

Business_and_leisure

2/10

Poor

03 Aug 2025

Pam

This is the third time I have stayed there the first time the remote didn’t work for the TV, the second time the refrigerator banged all night long. This was our third time and it was for a funeral and we had to bring our three dogs so that meant we had to reserve two rooms And I think it’s a shame that it cost us over $900 total for two rooms for three people, three dogs, and to have our toilet, not be able to flush in one of the rooms and the light fixture had a plastic part all across the light it fell because it was taped on there. I will never stay there again and I can’t believe that they charged us as much as they did. I was quoted 549 not 950 never again

Business Pet

6/10

Pleasant

08 Jul 2025

Gnanaprasoona

For a place with kitchenette, not even kitchen towels were provided, forget basic pots/pans. If you wanted, you needed to purchase for $30!! Room smelled musty/damp.

Leisure Family

4/10

Poor

06 Jul 2025

Jennifer

The only nice thing about the place is thar it's tucked in away from the road. Front desk isn't open till 10am, which is a problem when the room i was staying in needed maintenance - hot water in bathroom sink wouldn't turn off. The problem couldn't be fixed, was not offered a different room or discount.

Leisure Partner

8/10

Excellent

27 Jun 2025

Donald

Very convenient ti the base and many restaurants. I didnt like how much they charge for kitchen pots, pans, silverware making it to expense for a 3-day stay.

Leisure Family

4/10

Poor

16 Jun 2025

Jim

Limited front desk hours, hallways were dark and dirty, curtains were in bad shape, no dishes - $20 for a set. Room was clean enough, but was obviously well used.

Business Self

10/10

Exceptional

08 Jun 2025

Keith

Front desk personnel was very knowledgeable and made sure you felt right at home

Leisure Self

2/10

Poor

04 Jun 2025

Tamika

Terrible U.N. clean bugs

10/10

Exceptional

02 Jun 2025

Julie

Jaqulin at the front desk was amazing! I stayed to move in my son who will be staying for 11 weeks for an internship. Jaqulin was so helpful and kind. I feel like he is in good hands.

Business Family

10/10

Exceptional

23 May 2025

Gary

Great Motel

Recommend to anyone

Business

6/10

Pleasant

08 May 2025

Thomas

Old and outdated. Furniture was broken and unsafe

4/10

Poor

08 May 2025

Joel

Staff were friendly and helpful but this place is definitely no-frills, run-down, and no amenities whatsoever. Bring your own shampoo and tissues. Walls and floors are thin. No staff onsite at all after 10pm.

Business_and_leisure Family

10/10

Exceptional

21 Apr 2025

Melissa

I was going through a very difficult time. The staff at the front desk were absolutely AMAZING! They were all super friendly, nice, very professional. I can not thank them enough for their kindness. I HIGHLY recommend the Extended Stay America! The hotel itself was clean, they have kitchenettes that were greatly appreciated. All around, an awesome experience and great hotel!

Family

2/10

Poor

08 Apr 2025

ROCHELLE

outdated. a lot of homeless people around the parking lot. old and dirty

Leisure Partner

4/10

Poor

07 Apr 2025

Jack

The room had ants. Tolet seat broken.

Leisure Self

2/10

Poor

23 Mar 2025

JOHANNY

Weed smoking right at the stairs entrance and the broken elevator ruined the stay

6/10

Pleasant

22 Mar 2025

Verified traveler

My stay was adequate for the night. The elevator was not operating at the time

Self

6/10

Pleasant

16 Mar 2025

Joshua

Kitchen was bad at best, def not a hotel type. Made for long term living. No dishes provided, bed linens and towels only swapped out once a week.

Business

2/10

Poor

09 Mar 2025

Lindsey

Do not go to this hotel

The photos showing the hotel are not accurate. They show wooden floors and colorful walls. The actual room had old, dirty carpet that had rips and stains on it. Also, the elevator was broken and we had to walk up 3 flights with all our bags. The worst part was the hallway full of cigarette smoke. The overall condition of the hotel is horrible and shouldn’t be listed on any 3rd party sites. We had booked 3 days for an event and checked out immediately after the first night.

Friends_and_family Family

8/10

Excellent

17 Feb 2025

Peter

Property is quiet.

10/10

Exceptional

08 Feb 2025

Natalia

Good

Leisure Self

8/10

Excellent

27 Jan 2025

Gitahi

Checkin after midnight was a pain.
Waited outside at ventricle, cold over 15mins.
Spoke to 3 agents

Business

10/10

Exceptional

22 Jan 2025

James

Great stay

10/10

Exceptional

14 Jan 2025

Queen

Just everything friendly staff

8/10

Excellent

12 Jan 2025

Verified traveler

The shower and bed were amazing. However, the light and plug beside the bed did not work. I informed the front desk, and they asked if I would like to change rooms. I declined but thanked her for the offer. I was already settled in the room.

Friends_and_family Family

6/10

Pleasant

03 Jan 2025

Phoenix

Staff and room was nice, they didnt supply any toilet paper or shampoo. Pots and pans for the mini kitchen are an additional charge of $40, silverware was another additional charge.

Leisure Partner

4/10

Poor

14 Dec 2024

Megan

Roaches, bed rocked when you moved in the bed, Internet service was no good and the TV constantly buffered, it’s an extended stay, but you have to buy any pots pans plates, or silverware, you have to take your trash to the dumpster, which is in the back of the building and you definitely don’t wanna do it at night, the door wouldn’t shut unless I pulled it or pushed it shut, and their pet policy is ridiculous. They allow pets but they charge you $25 per pet per night, that’s more than I pay my apartment just kind of grungy.

Leisure Pet

8/10

Excellent

07 Dec 2024

Jose

Basic but everything worked like it was supposed to, clean and pleasant. Happy with it.

Business Self

6/10

Pleasant

26 Oct 2024

Joe

Likes: The staff is friendly and helpful. The bed and pillows were fine. The water is hot. The heating/air conditioning unit worked fine.
Needs improvement: Room 221 had several issues: shower head leaked, walls and ceiling in bathroom had damaged drywall, refrigerator door opened the opposite way than it should, countertop surface in kitchen area had many chips and dings from excessive wear and use, television is a bit dated.
Comments: The exterior of the hotel looks fine as does the entrance and main foyer and front desk area. When you walk into the room, it’s almost like stepping back into time as the room fixtures (lamps, etc.) are dated and worn. Fresh paint on the walls and trim would be a big help. Updated countertops and fresh carpet would go a long way to dress up the rooms. I noticed that there were not too many people staying there while I was there for one week. With the military base nearby and all of the other lodging options, I feel ownership/management should consider sprucing up the rooms to be more competitive with the other national chain hotels nearby. It’s a great location and situated in a quiet business park. Very convenient location for military/government or contractor persons working on the base.

Business

10/10

Exceptional

21 Oct 2024

Duane

I enjoyed my stay. If I am back in the area anytime soon I will make reservations.

Friends_and_family Friends

10/10

Exceptional

20 Oct 2024

Marc

I was very satisfied with my stay. Thank you!

10/10

Exceptional

03 Oct 2024

Julius

Great customer service. Witnessed am employee handle a difficult customer with great patience. Good job front desk team!!

Leisure Partner

2/10

Poor

09 Sep 2024

jamie

1. There are signs in the elevator that says \"fully equipped Kitchens\", there was nothing to cook or eat with provided. The front desk told me I could buy the items and that it would be $80.
2. The bed has 0 support and the mattress is sitting on the frame which is about 5 inches off the ground, next to impossible to get out of.
3. There was a yellow crusty substance on the side of the refrigerator.
4. There wasn't any soap or shower supplies provided,
One of the worst hotels around.

Leisure Partner

2/10

Poor

05 Sep 2024

Jessica

Nothing,worst experience ever!

Business_and_leisure Family_with_children

8/10

Excellent

05 Aug 2024

Rodney

Nada

6/10

Pleasant

19 Jul 2024

Kenneth

Room was ok but there was a smell that was unpleasent and presisted for three days. It was worse in the hall way.

2/10

Poor

23 Jun 2024

paul

Card didnt work, and nobody around to help

Leisure Friends

10/10

Exceptional

16 Jun 2024

Angela

First time

It was a rough start because I arrived very late in the evening. But, after a few phone calls a lovely attendant helped me check in. I extended my stay through hotels.com because they did not have my specific room available. The staff was so very nice and accommodating. This was my first time at an Extended Stay, it's not your average hotel. But, that's not necessarily a bad thing.

Partner

2/10

Poor

07 Jun 2024

Charles

No one is here to check me in. & I can’t get through the doors nor get the keys to the room I paused fir

Leisure Partner

6/10

Pleasant

18 May 2024

Verified traveler

Two night stay

Very basic we stayed for two days had to take the towels down to the front desk to exchange them for $1.75 had to take the trash out to the dumpster. The bathroom was very basic too, no handles for the tub, one small bar soap, two towels, two washcloth. They advertise as a fully kitchen, but there wasn’t anything there except for a burner, refrigerator and sink. No dishes, silverware plates, cups, bowls, etc. so if you’re looking for a hotel for two nights you might as well pay for a regular hotel and get all the amenities.

Partner

4/10

Poor

18 May 2024

Angela

Run down and no staff available between 10pm to 10am which is strange.

Leisure Family

6/10

Pleasant

15 Apr 2024

Floyd

Needs updating room was outdated

Family

8/10

Excellent

15 Mar 2024

Donn

It is what you need and nothing more. If you want to cook, they have you covered but I didn’t. It’s not expensive and you get what you pay for.

Self

6/10

Pleasant

05 Mar 2024

Caira

Staff are not helpful. Rooms are not very clean. Are is very accessible and walkable area for dining options

2/10

Poor

18 Feb 2024

Monica

I would never stay there again. You have to paid for everything and it wasn’t that clean and it was run down.

Business Family

6/10

Pleasant

15 Nov 2023

Averie

It was average.

1) TV was responsive to remote commands 25% of the time
2) Did not come with hand soap/ shampoos and conditioner
3) The same toilet paper roll was still there from the last person with a new one added to the back of the toilet.
I’ve been to plenty of hotels and have never had an experience like this one. Maybe its normal for this hotel chain though?? It was only one night but I will be booking elsewhere next time I’m in the area

Partner

10/10

Exceptional

06 Nov 2023

Marie

Excellent service

Business

4/10

Poor

15 Oct 2023

Robin

Crap

Had no dishes and charge for everything company guest I will never stay at this hotel again

Self

2/10

Poor

24 Sep 2023

SERGIO

Staff and management rude, property not honor a federal issue identification card.

Business Partner

4/10

Poor

14 Aug 2023

Sean

Zero Amenities at this hotel

The hotel has partnered with another entity and as a result has zero amenities. In a suite with a stove and refrigerator, there are no utensils, no coffee maker, no dishes. If you want dishes it is a $30 charge. There are a few threadbare towels. If you want an extra you need to sign up for their service for $2 a day. The bed has three pillows, no extras, no extra blankets. There is no breakfast or coffee in the lobby. You have to take out your own trash to the back dumpster which was overflowing. We had a pet and the pet waste recepticle was overflowing and had not been emptied for several days. The hotel observes \"office hours\" which means there are no staff present after 10 PM to 7 or 8. The person at the desk gave us 3 keys and said keep one you know works in your car at all times because after 10 pm you can't get in if there is a problem with a key.

If you are looking for fairly cheap ($86 a night plus 25 a night for pet) the room was okay, the bed was clean, the tv small but working, the hotel generally quiet, though you could hear people, doors shutting, etc.

I would not stay there again. The one interection with the staff at checkin was fine. She was pleasant and went out of her way to inform me of all the changes. I don't fault her but this is the opposite of hospitality.

Partner

2/10

Poor

12 Aug 2023

James

I never stayed there because at 10.30 when the lobby was supposed to be open to 12 was closed already and when i called ur customer service i was hung up on for no reason ill be in touch for a refund

Leisure Partner

4/10

Poor

07 Aug 2023

Eric

This was the worst hotel I have ever stayed in. It was smelly and rundown. I'm not sure what I was expecting but it was not acceptable. We arrived late, around 11pm and there was no one to check us in. We waited for at least 30 minutes, called the 1 800 number and it wasn't clear how to get a hold of anyone who could help us. There was an incident in the hotel, I'm not sure what it was all about but the cops were there for hours one night and back again in the morning. I think they were evicting someone. Also, what the heck is up with paying for more towels? I had no idea what this was all about. The furniture was old and rundown. The only redeeming thing about the room was that the bed was surprisingly great and the customer service was good. The front desk people were helpful and friendly during both interactions.

Leisure Partner

4/10

Poor

05 Aug 2023

Sidney

Doors lock and you can't get in at 6:00 am. Room key didn't work and I waited 30 min to get in. No one at counter until 9 am. No place to take my trash or at least the duimpster what eight feet high and I couldn't throw trash over. No signs to say it was a dumpster. Charges for every little thing like wi-fi, cleaning towels in room, making bed or cleaning sheets. It should be explained better when you make reservations. I chose it over Holiday Inn or Hampton because price was better. But, that price is added to for two people to be on a wi-fi. I highly suggest anyone wanting to stay here add up all their incidental charges and then choose between it and the other hotels in the area.

Business Family

6/10

Pleasant

30 Jul 2023

David

Need new mattress for bed I was in way to soft like my body sunk into the bed I went out got air mattress to sleep on other then that everything else was good

Self

4/10

Poor

20 Jul 2023

Debra

They may be changing their name and services but I will not stay there again. One bar of soap. No shampoo or conditioner supplied. No Kleenex. No coffee maker (was told due to changes they no longer did breakfast nor coffee but not even in your room?). No plates, mugs or silverware even tho you have a stove, refrigerator and microwave. Only cup to microwave a cup of water was the plastic drinking cup. No hairdryer. No trash container on the floor nor entry. Only trash was a bin in the back and the large container in the back. And you were suppose to take care of your own trash. Not up to my standards but then I was on business and not pleasure. Limited power outlets available.

Business Self

8/10

Excellent

13 Jul 2023

Jacqueline

I requested an accessable room. I took that to mean handicap accessible. I was given a room near the end of the hall, with a bed that was difficult to get in because of its height. I also expected a walk in shower. It was a tub with safety bars and a seat which would have been nice if I could have gotten in it.

Self

4/10

Poor

10 Jul 2023

Larissa

Roaches. No amenities, only 2 towels and a bar of soap, extra fees for dishes, no front desk at night.

Leisure Family

8/10

Excellent

14 Jun 2023

Clayton

Good stay

6/10

Pleasant

05 Jun 2023

Ricky

I will never stay at this location again!!!

Leisure Partner

8/10

Excellent

03 Jun 2023

Jose

Good staff clean building

Self

4/10

Poor

31 May 2023

Shawn

I liked the mini toads jumping around the front of the building. didnt like service out front or amenities, the room didn't match the picture the inside wasnt dirty or unkept a little dilapidated maybe could be a potential safety issue ŵhen you walk through the front door with the feeling of possibly falling through the floor all and all not a good experience

Leisure Self

4/10

Poor

27 May 2023

Jonathan

This place is extremely out dated and old. Normally your dishes/glasses and eating utensils are in your room (cabinets) and chairs at the table. There aren't any!!! You have to ask for these things at the front desk!!! This is unreal. I never wish to have an experience as this again. Wouldn't recommend this place to a dog.
Customer service was awesome. They are working with what they're given.
SMDH

8/10

Excellent

21 May 2023

Mary

Our desk agent Naija(sp) was marvelous and accommodating.
She explained everything about our stay and even provided me with a coffee pot when i asked!
The facility was fair and be prepared, breakfast is just a few packaged items like granola bars and muffins.

Leisure Family

2/10

Poor

11 May 2023

Jonahtan

Terrible policy. Spent 3 hours at 9 pm fighting with hotel and Expedia because one of my three employees couldn’t get into the hotel. They would not let anyone in without a scannable ID card which was lost by one of my employees weeks ago. He had multiple other ids as well as a photo of his I’d. he wasn’t even the one who’s name the hotel was in. Aweful experience

4/10

Poor

06 May 2023

Rachael

The property is run down and feels dingy. Scratchy sheets, wet carpet under the air conditioner.

8/10

Excellent

22 Apr 2023

stephanie

The women at the desk was very nice and professional due to the amount of customers had at the hour we arrived.

Business Family

10/10

Exceptional

09 Apr 2023

Gary

Nice And clean

Recommend this motel .

Business

10/10

Exceptional

04 Apr 2023

William

it was nice and quiet.

Leisure Self

2/10

Poor

13 Feb 2023

Mike

I want my money back.

8/10

Excellent

28 Jan 2023

ADRIAN

Other than the long wait to check in everything else was great.

Business

8/10

Excellent

26 Jan 2023

William

Not extravagant by any means, but adequate, pleasant, quiet, convenient and exceptionally clean.

Business Self

6/10

Pleasant

17 Jan 2023

Amy

Not good, not awful

This was the best hotel in the immediate area for the price. I was not comfortable with the amount of personal information they requested, scan drivers license of every adult staying in room, cell number, email, & $100 deposit. Still nervous on if the deposit will be returned(they said 3-5 business days). Seemed to be a lot of people that stayed there for an extended amount of time.

Partner

2/10

Poor

17 Jan 2023

Wesley

Property was good. Staff not good at check-in.
Monica was a bad reception person. We won’t be back.
Hotel would not allow us to check in, because are travel time to the property was, disrupted. Had to find another lodging and was charged for the room for being late.

Leisure Family